

Itcg Solutions
www.itcgindia.comJobs at Itcg Solutions

Partner Account Manager Responsibilities and Duties
Build productive and profitable working relationships with partners.
Identify and contact potential partners for new business opportunities.
Provide product and technical support to partners.
Address partner concerns and queries promptly and ensure partner satisfaction.
Develop competency and qualification plans for partners.
Work with cross-functional teams to develop business strategies for lead generation.
Develop business plan to improve sales and profitability.
Work with development, marketing and services teams to achieve revenue goals.
Coordinate with partners to prioritize, plan and manage business activities.
Review and revise business plans based on partner needs.
Evaluate the effectiveness of partner’s marketing plans and recommend improvements.
Work with partners in pipeline review and management activities.
Oversee partner rewards and recognition programs.
Organize partner meetings to discuss about any issues and updates.
Participate in business review and revenue forecasting activities
Responsibilities
- Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
- Deploy successful marketing campaigns and own their implementation from ideation to execution
- Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis
- Produce valuable and engaging content for our website and blog that attracts and converts our target groups
- Build strategic relationships and partner with key industry players, agencies and vendors
- Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely
- Oversee and approve marketing material, from website banners to hard copy brochures and case studies
- Measure and report on the performance of marketing campaigns, gain insight and assess against goals
- Analyze consumer behavior and adjust email and advertising campaigns accordingly
Requirements and skills
- Demonstrable experience in marketing together with the potential and attitude required to learn
- Proven experience in identifying target audiences and in creatively devising and leading across channels marketing campaigns that engage, educate and motivate
- Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends)
- Experience in setting up and optimizing Google Adwords campaigns
- Numerically literate, comfortable working with numbers, making sense of metrics and processing figures with spreadsheets
- A sense of aesthetics and a love for great copy and witty communication
- Up-to-date with the latest trends and best practices in online marketing and measurement
- BSc/MSc degree in Marketing or related field
Responsibilities
Handle lead generation and book appointments
Train staff in products, market and processes for sales excellence
Develop “go to market” models for products and campaigns
Increase reps’ efficiency with leads, transactions and time management
Hire, onboard and mentor employees
Requirements and skills
Proven work experience in a Sales Operations or similar role
Strong understanding of the sales process to support the sales team
Analytical skills to interpret sales data to make suggestions on how to improve the sales process
Experience working with different teams and departments to streamline onboarding and reporting
Relevant training and/or certifications in Sales Operations preferred


The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Enterprise Accounts Manager Responsibilities and Duties
Develop and implement specific customer account and opportunity plans supporting company goals and quota objectives.
Engage effectively entire sales personnel to develop and implement customer account plans.
Manage and stimulate revenue through complex, multiple go-to-market strategies.
Manage and execute sales process and activities effectively.
Negotiate and exchange information with all levels of management within enterprise.
Generate and manage new business within assigned accounts.
Identify, develop and approve to develop and manage sales strategy.
Report and forecast sales every week and month.
Support marketing team to identify and execute plans for market awareness, client case studies and vertical market growth within assigned territory and accounts.
Attain knowledge on client’s business and information security environment.
Identify client referral and coordinate communication to direct sales team.
Define and convey additional client training programs.
Manage and update customer relationship tools for each client interaction.
Process sales order information accurately.
Develop relations with multiple clients and local media internal constituents to identify client needs and develop solutions.
Help Desk Coordinator Responsibilities and Duties
Resolve helpdesk service calls using documented procedures.
Support IT staff members on support work.
Manage Help Desk responsibility and resource allocation to maintain 600 users in 35 locations.
Handle routine Help Desk calls to ensure timely resolution as per Senior Management’s Service Level Agreement.
Attend help desk calls in-person and through email, FAX and phone.
Answer help desk lines and troubleshoot through PC DUO remotely.
Support Shift warehouse issues such as packing stations, account maintenance and ACS.
Handle Help Desk ticketing system through Track IT.
Attend support calls, walk-up customers and emails for first level technical support.
Solve routine issues and escalate complex issues based on priority.
Input problems and resolutions into standardized company support center application.
Develop, execute and follow IT operational policies, standards and work instructions for customer support.
Ensure customer satisfaction through continuous status information.
Develop and manage internal and external support documentation.
Monitor critical infrastructure systems through industry standard
monitoring tools and systems.


The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Responsibilities
“Get the sale” using various customer sales methods (door-to-door, cold calling, presentations etc)
Forecast sales, develop “out of the box” sales strategies/models and evaluate their effectiveness
Evaluate customers skills, needs and build productive long lasting relationships
Meet personal and team sales targets
Research accounts and generate or follow through sales leads
Attend meeting, sales events and trainings to keep abreast of the latest developments
Report and provide feedback to management using financial statistical data
Maintain and expand client database within your assigned territory
Requirements and skills
Proven sales experience
Track record of over-achieving quota
Experience working with Salesforce.com or similar CRM
Familiarity with different sales techniques and pipeline management
Computer use competency
Strong communication, negotiation and interpersonal skills
Self motivated and driven
BA/BS degree or equivalent

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Pre-sales engineer job description
Here are some key qualifications:
Bachelor’s degree or a combination of education and experience in engineering, information systems, or business administration
3+ years of industry experience, including two or more years in sales engineering or consulting
Proven technology skills, outstanding interpersonal abilities, and strong written and verbal communication skills
Attention to detail, plus analytical and problem-solving capabilities
Positive, service-oriented personality
Willingness to travel
PRE SALES ENGINEER SKILLS AND PERSONALITY TRAITS
We calculated that 8% of Pre Sales Engineers are proficient in Sales Process, Pre Sales, and Cloud. They’re also known for soft skills such as Interpersonal skills, Problem-solving skills, and Self-confidence.
We break down the percentage of Pre Sales Engineers that have these skills listed on their resume here:
Sales Process, 8%
Developed and delivered technical presentations and software product demos for clients during sales process.
Pre Sales, 8%
Awarded Pre Sales Engineer of the Quarter 3 consecutive quarters in the highest revenue generating region.
Cloud, 7%
Consulted customers with defining, sizing, and costs of primary, disaster recovery, cloud, and backup storage.
POC, 5%
Provided POC support to customers in the areas of product features, installation, and use of all Trend Micro Solutions.
Azure, 4%
Design, configure, and train users on DocuWare-Cloud-based document management service hosted in Microsoft Azure environment.
Linux, 4%
Collaborated in closing a major contract with Morgan Stanley for one of the world's largest UNIX to Linux migrations.


The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Responsibilities
Field sales job responsibilities include but are not limited to
Assessing customer needs
Evaluate sales strategies to determine how effective they are
Design new sales processes and strategies
Investigate current market trends and competitors
Sell products using several different methods to satisfy customer needs,
Follow up on customers,
Forecast sales
Prepare and submit field marketing sales reports to the respective managers,
Work with other departments to maximize sales,
Meet sales quotas, better yet exceed
Update the CRM system,
Qualities of Field Sales Representatives
Here are some important field sales representative qualities:
Should have a competitive attitude
Should be comfortable using the phone
Should be able to work under minimum or without supervision
Should have a good rapport with all the parties involved
Should have sufficient knowledge about the products and a variety of sales techniques
Should be flexible enough to work and travel upon request
Should be goal-oriented
Should practice a great deal of positivity
Should be persistent, responsible, and respectful
Should always be ready to learn new lessons
Should not be self-conscious
Should be composed
Should be a good listener
Should be creative
Should be passionate about their job, and so on


The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Responsibilities & duties:
• Research, track, maintain and update leads
• Make outgoing calls to develop new business
• Contact prospects to qualify leads
• Direct email marketing to key clients and prospects
• Research and maintain lead generation database
• Conduct customer research
• Conduct client or market surveys to obtain information about potential leads
• Participate in the preparation of proposals and / or sales presentations
• Provide accurate and timely information to management
• Develop a strong knowledge of the company’s products and services in order to facilitate the sales process
Skills / attributes required:
• Excellent English communication (verbal and written)
• Experience with cold calling
• Experience with research and maintaining databases
• Proficient in MS Office including Word, Excel, and Outlook
• Experience in using CRM
• Strong project and time management skills
• Experience working with Western companies (preferred
Qualifications / experience required:
• Bachelor’s degree in Marketing or Business Administration
• 0-1-year(s) experience in Lead Generation

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Responsibilities for backup engineer
Document configurations and maintain documentation to be utilized by the infrastructure team
Periodically inventory equipment and manage build materials
Adhere to existing data center installation best practices and provide input on site specific best practices as necessary
Install / decommission backup software and other related IT equipment in the data center
Troubleshoot all system issues and incoming support requests
Support any legacy backup environments
Must be willing to work weekend hours and within set maintenance schedules
Certification of new Hardware
This role requires customer engagement
Key Contributor to the formulation and maintenance of an enterprise-wide backup and recovery strategy to ensure timely and effective restoration of IT services and resumption of business activities
Qualifications for backup engineer
Advanced knowledge of Netbackup including the command line environment
Must be able to work on multiple projects and prioritize accordingly with demonstrated time management skills
Possesses excellent troubleshooting and resolution skills
Maintain current knowledge of backup hardware, software, standards, best practices, and industry trends
1 + years of relevant, hands-on experience in Enterprise Backup and Recovery utilizing EMC Data Domain, Quantum tape libraries, EMC VTL, NDMP Backups, Veritas Net Backup, Veritas Backup Exec, Azure Backup, Net Backup Ops Center
Good understanding of the automation tools and scripting including PowerShell

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