Gadget World Club

https://gadgetworldclub.in

Founded :

2016

Type :

Services

Size :

20-100

Stage :

Bootstrapped

About

N/A

Company social profiles

N/A

Jobs at Gadget World Club

Customer Chat Support

at Gadget World Club

Posted by Sandeep Kumar

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Remote only

1 - 2 yrs

₹3L - ₹4L / yr

Customer Service

Customer Support

MS-Excel

Communication Skills

Customer Relationship Management (CRM)

Due to our rapid growth, further areas are being expanded. Therefore we need you - as a Customer Chat Support to support our team in India.
With your professional expertise you will be able to set accents and give the brand an authentic voice

Your mission

Replying customer support tickets from our regional cities
Handling inbound and outbound calls
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Assist customer with issues face to face and able to work in shift if required
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Participate in ad hoc projects as and when required

Your profile

1-2 years of customer service & support experience
Must have an Apple iPad to use our tools and software.(If you don’t have one contact us we will help.)
Have a Team Player mentality as well as being able to work independently
Have a very good command of spoken and written English and Hindi
Proficient working with computers and software programs

Why us?

We offer you:

An attractive fixed salary and an annual bonus
28 days annual leave
An intensive training
Personal development through individual training, workshops and webinars

We are Gadget World. An international start-up founded in 2019.
We have developed the Platform, a unique and innovative Gadget Rental Service.
Our mission is to develop revolutionary products to empower people to live a life of freedom, passion, and joy.

Your mission

Replying customer support tickets from our regional cities
Handling inbound and outbound calls
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Assist customer with issues face to face and able to work in shift if required
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Participate in ad hoc projects as and when required

Your profile

1-2 years of customer service & support experience
Must have an Apple iPad to use our tools and software.(If you don’t have one contact us we will help.)
Have a Team Player mentality as well as being able to work independently
Have a very good command of spoken and written English and Hindi
Proficient working with computers and software programs

Why us?

We offer you:

An attractive fixed salary and an annual bonus
28 days annual leave
An intensive training
Personal development through individual training, workshops and webinars

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