Customer Chat Support

Location: On-site – Mumbai, Andheri East

Type: Full-Time | 6 Days a Week | Recharge Breaks + Rotational Week off

Pay Range- 12 to 20k/per month

About Rentkar

Rentkar is building a culture-first, access-driven rental platform. Our mission is to let customers experience trending products without the baggage of ownership. Our sales team doesn't "sell" - they educate, recommend, and retain. We help customers unlock value, not just close deals.

You’ll Own:

Convert leads from WhatsApp, form fills, and Instagram DMs into successful orders

Answer customer queries in real time and guide the customer through the renting process

Understand customer needs, suggest ideal plans (tenure, deposits, upgrades)

Follow up rigorously on payment delays, partial payments, and abandoned checkouts

Track leads using internal trackers (WhatsApp, Discord, internal rentkar portal)

Align with operations to ensure product availability and dispatch timelines

Manage weekly and monthly sales logs, report top trends and customer FAQs

Flag defaulters or critical edge cases to Core/HR

You Are:

Empathetic and persuasive, you listen before you pitch

Process-driven and alert, nothing falls through the cracks

Comfortable with AI Chatbots to fetch information and guide customers, Discord, Google Sheets, and WhatsApp Web, tech enthusiast

Fast at multitasking across conversations

Comfortable working weekends (our peak rental traffic!)

Bonus:

Experience with rental, e-com, or logistics brands

Proficiency in English + any regional language 

V Patrol is hiring for the role of Management Trainee!

About the Role:

• The Management Trainee program is a fast-track career development initiative designed to groom future leaders.
• This program equips trainees with a comprehensive understanding of the organization’s operations, strategies, and leadership principles.
• Trainees will undergo structured training and rotational assignments, gaining hands-on experience in various departments.

Responsibilities of the Candidate:

• Training and Development:
• Attend and actively participate in workshops, seminars, and training programs.
• Acquire knowledge of business operations, company policies, and industry trends.
• Departmental Rotations:
• Work across various departments to understand their roles, workflows, and contributions.
• Collaborate with teams on projects to gain practical experience.
• Leadership Exposure:
• Shadow managers and team leaders to observe decision-making and leadership strategies.
• Participate in meetings and contribute to discussions on strategic initiatives.
• Project Management:
• Take ownership of assigned projects and deliver results within set timelines.
• Analyze performance metrics, identify gaps, and propose actionable solutions.
• Performance Analysis:
• Monitor and report on the progress of assigned tasks and projects.
• Provide insights and recommendations to improve efficiency and productivity.
• Problem-Solving and Innovation:
• Identify challenges within workflows and propose innovative solutions.
• Support teams in the implementation of process improvements.
• Progress Monitoring and Evaluation:
• Set personal and professional development goals and track progress.
• Receive regular feedback from mentors and supervisors to enhance performance.

Qualifications and Skills:

• Education:
• Bachelor’s degree in [relevant field, e.g., Business Administration, Management, Finance, etc.].
• MBA or relevant postgraduate qualification is a plus.
• Experience:
• Fresh graduates or professionals with up to 2 years of experience.
• Skills and Competencies:
• Strong leadership potential and decision-making skills.
• Excellent communication and interpersonal abilities.
• Analytical mindset with problem-solving aptitude.
• Adaptability and resilience in a dynamic work environment

We are seeking a skilled Data Scientist with min 3 years of experience to join our team in Gurugram. This role will also require travelling within India . The ideal candidate should possess strong analytical skills, a solid understanding of statistical techniques, and hands-on experience with data visualization tools like PowerBI. Additionally, expertise in ETL (Extract, Transform, Load) processes is required.

Responsibilities:

• Analyze complex datasets to extract valuable insights and identify trends.
• Develop predictive models and algorithms to support business objectives.
• Collaborate with cross-functional teams to understand data needs and deliver actionable solutions.

Requirements:

• 3 plus years of proven experience as a Data Scientist or similar role.
• Proficiency in statistical analysis, machine learning techniques, and programming languages such as Python or R.

Join our dynamic team and contribute to driving data-driven decisions that impact our business success!

We are looking "Java Developer" for Reputed Client @ Coimbatore Permanent Role.

• Experience of more than 3 years in JAVA development is mandatory

• Ability to Design, Develop and Build JAVA web applications and conduct

• Software Analysis, Programming, testing and Debugging. 

• Good Analytical & Problem solving skills

• Should be a team player and able to lead teams of smaller sizes. 

• Provide timely update to Management on on-going development

• Back-end Developer.

Mandatory Skills:

• Core JAVA

• At least 1 Web frameworks (e.g., Struts and Spring)

• Service-oriented architecture/web services (SOAP/REST)

• Object-oriented programming (OOP) concepts and patterns. 

• Eclipse IDE

Frontend Developer (ReactJS)

Company Profile

Egregore Labs (www.egregorelabs.com) is a financial software company founded in 2017 by Prashant Vijay (ISB, Tulane) & Hari Balaji (IIM Ahmedabad, IIT Madras) both of whom have spent over a decade each in Financial Services, with a majority of their experience at Goldman Sachs across New York, Hong Kong & Singapore in roles across Trading, Quant & Technology.
Opportunity
We are looking for an experienced Frontend engineer with ReactJS development experience to join our team.

Here’s are some of the things you might have to do on any given day:

• Implement responsive and performant UIs with user centered approach with frontend technologies including ReactJS, Javascript(ES 6), Typescript, SCSS, etc
• Write meaningful test cases for frontend &amp
• Integrate our products with 3rd party products/tools/services

• Develop Infrastructure for delivering services using a performance driven approach, build databases, schedule automated jobs, etc

Ideal Background / Experience

• At least 5 yrs of diverse experience in web development for product or services oriented environment with exposure to working production deployments
• Expertise in programming using Python/ReactJS or similar scripting languages
• In-depth exposure to technologies used in web-based SaaS products, including REST APIs
• Sound understanding of Postgres and NoSQL databases such as MongoDB

Nice to have exposure to any of

• AWS
• Azure
• ELK
• Object Relational Models (SQLAlchemy, etc)
• Google APIs
• Microservices Architecture Pattern
• NodeJS / ExpressJS

Work From Home

Core areas of work:

• Creating product inspiration pieces and demos for the ad products we develop
• Design, update and manage the website together with the design team
• Support Product Marketing with timely and effective marketing collaterals
• Drive the internal brand agenda for employees, brand and business
• Design for social media.
• Design presentation decks for Sales and Marketing

You are the one, if:

• You are attentive to details and an extra space ticks you off.
• You value time
• You are good at expressing your thoughts, be it in any form - written, verbal or visual.
• A good challenge exites and motivates you.
• You have some understanding of the digital advertising/marketing ecosystem. If not, you are someone who is keen to learn.
• You can independently handle projects and take them from concept to execution.
• You are passionate about something outside of work.
• You have realised that I misspelt 'excites' in point no. 4

Duties and Responsibilities

- Guide team development efforts towards successful project delivery.

- Provide technical leadership to teammates through coaching and mentorship.

- Maintain high standards of software quality within the team by establishing good practices and habits.

- Assist in the collection and documentation of user's requirements, development of user stories, estimates and work plans.

- Design, develop, and unit test applications in accordance with established standards.

- Participate in peer-reviews of solution designs and related code.

- Develop, refine, and tune integrations between applications.

- Analyze and resolve technical and application problems.

- Adhere to high-quality development principles while delivering solutions on-time and on-budget.

- Research and evaluate a variety of software products.

- Provide third-level support to business users.

- Research and evaluate a variety of software products.

Desired Skills & Experience

1. Must have 2-5 years of experience in independently creating web applications as well as in managing teams.

2. Must be familiar with all the latest technologies in both front-end as well as back-end development.

3. Must have experience with: Angular, Postgresql etc.

4. Experience with Ruby on Rails, Graphql is a bonus.