Customer Chat Support

Required Technical Skill Set:Teradata with Marketing Campaign knowledge and SAS

Desired Competencies (Technical/Behavioral Competency)

Must-Have

1. Advanced coding skills in Teradata SQL and SAS is required

2. Experience with customer segmentation, marketing optimization, and marketing automation. Thorough understanding of customer contact management principles

3. Design and execution of campaign on consumer and business products using Teradata communication manager and inhouse tools

4. Analyzing effectiveness of various campaigns by doing necessary analysis to add insights and improve future campaigns

5. Timely resolution of Marketing team queries and other ad-hoc request

Good-to-Have

1. Awareness of CRM tools & process, automation

2. Knowledge of commercial databases preferable

3. People & team management skills

We’re looking for a hands-on Tech Lead who can own end-to-end development across web and mobile at Websites.co.in. The ideal candidate should have strong experience in PHP (Laravel), HTML/CSS, and native Android app development (Kotlin), along with a working understanding of iOS app development. You’ll be responsible for leading a small tech team, managing sprints, ensuring high-quality code, and collaborating with product and design teams to ship scalable features. If you're someone who enjoys both coding and team leadership in a fast-paced startup environment, this role is for you.

Exp-Min Year

Location Kolkata-On site & Remote

Sal-Nego

JD

Hands on design and in depth development experience in Microsoft NET

·        technologies including C#, ASP NET MVC, Web API, Entity Framework and LINQ

·        knowledge of MS SQL Server 2014 above

·        Experience with version control systems GIT

·        Experience creating and consuming web services including REST JSON

·        Skills (Technical / Specialist Skills)

·        Proficiency in .NET Development with .NET Framework 4.5 or later, Asp.net MVC,

·        C#, Web API, LINQ, Entity Framework, SQL Server 2014 or above, jQuery.

Roles and Responsibilities

§ Writing, editing and publishing engaging content for various social networks, including Instagram, Linkedin, Twitter and Facebook etc.

§ Tracking and reporting on social media responses by analyzing traffic to the site

§ Update our social media pages with compelling company news, events, celebrations or solutions and services

§ Respond to questions and comments on our social media pages in a timely and accurate manner

§ Maintaining a visible online on social media presence and adhering to the marketing goals

§ Increasing the company's awareness and readership by using relevant advertising techniques

§ Optimize social media content (language, message, tone) on the basis of the behaviour of our target audience

§ Familiarity with paid advertisement and aware about different websites, and tools for creating graphics, images and video content

§ To create a range of engaging digital content such as Marketing and      

 Promotional videos and Reels to be used across a variety of online

 platforms and social media channels.

§ To help us maximise our online profile and develop our ever-growing social media presence through the creation of video driven strategies and digital media content.

§ Pays attention to trends on Instagram Reels creating and analyzing what works for our business.

§ Coordinate with the creative department to create advertising/engagement posts (e.g. for Company Events, Job posts, etc.)

§ Contribute to the creation of various content materials including: Blogs, Articles, Website Pages, Email templates, Social Media posts etc

§ Develop a deep understanding of MHFAI’s business, brand voice, and target audiences.

§ Develop posts and articles on a wide range of topics that resonate with our target audience and drive traffic to our website

§ Proofread and edit content to ensure high-quality standards, including grammar, spelling, and punctuation

§ Continuously discover and implement new editing technologies and      industry best practices to maximize efficiency

§ Requirements and skills

§ 3+ years of solid experience in digital content marketing or related fields

§ Excellent written and oral Communication skills

§ The ability to create original web content with images or videos

§ Proven work experience as a Social Media content writer or a similar role

§ Hands-on experience using various social media platforms to advertise

§ Proven record of excellent writing demonstrated in a professional portfolio

§ Ability to work independently with little or no daily supervision

§ Working knowledge of SEO, analytics tools, and keyword research

§ Strong research skills and the ability to synthesize complex information into clear and concise content

§ Creative thinking and the ability to generate innovative ideas

• Preparing and designing rough draft illustrations according to client specifications.
• Creating complete illustrations by combining painting, hand-drawn and digitally created images.
• Refining image design using illustration software.
• Enhancing the design concept using a wide range of colours and graphics.

Requirements:

CANDIDATE MUST BE FROM KOLKATA LOCATION

MUST HAVE Good Communication skills

COMFORTABLE WITH NIGHT SHIFT

• Proven work experience as an Illustrator, Graphic Designer or similar role
• Demonstrable portfolio of completed illustrations
• A strong portfolio of digital illustration work
• Solid knowledge of Adobe Illustrator
• Strong aesthetic and conceptual skills
• Ability to collaborate and meet deadlines

Salary: 30,000/- to 40,000/-

• Minimum 3-4 years of experience with ETL tools, SQL, SSAS & SSIS
• Good understanding of Data Governance, including Master Data Management (MDM) and Data Quality tools and processes
• Knowledge of programming languages eg. JASON, Python, R
• Hands on experience of SQL database design
• Experience working with REST API
• Influencing and supporting project delivery through involvement in project/sprint planning and QA
• Working experience with Azure
• Stakeholder management
• Good communication skills