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Customer Chat Support
Customer Chat Support
Gadget  World Club's logo

Customer Chat Support

Sandeep Kumar's profile picture
Posted by Sandeep Kumar
1 - 2 yrs
₹3L - ₹4L / yr
Remote only
Skills
Customer Service
Customer Support
MS-Excel
Communication Skills
Customer Relationship Management (CRM)

Due to our rapid growth, further areas are being expanded. Therefore we need you - as a Customer Chat Support to support our team in India.
With your professional expertise you will be able to set accents and give the brand an authentic voice

 

Your mission

  • Replying customer support tickets from our regional cities
  • Handling inbound and outbound calls
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Assist customer with issues face to face and able to work in shift if required
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Participate in ad hoc projects as and when required


Your profile

  • 1-2 years of customer service & support experience
  • Must have an Apple iPad to use our tools and software.(If you don’t have one contact us we will help.)
  • Have a Team Player mentality as well as being able to work independently
  • Have a very good command of spoken and written English and Hindi
  • Proficient working with computers and software programs

Why us?

We offer you:

  • An attractive fixed salary and an annual bonus
  • 28 days annual leave
  • An intensive training
  • Personal development through individual training, workshops and webinars

We are Gadget World. An international start-up founded in 2019.
We have developed the Platform, a unique and innovative Gadget Rental Service.
Our mission is to develop revolutionary products to empower people to live a life of freedom, passion, and joy.

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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Gadget World Club

Founded :
2016
Type :
Services
Size :
20-100
Stage :
Bootstrapped

About

N/A

Company social profiles

N/A

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