Due to our rapid growth, further areas are being expanded. Therefore we need you - as a Customer Chat Support to support our team in India.
With your professional expertise you will be able to set accents and give the brand an authentic voice
Your mission
- Replying customer support tickets from our regional cities
- Handling inbound and outbound calls
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Assist customer with issues face to face and able to work in shift if required
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Participate in ad hoc projects as and when required
Your profile
- 1-2 years of customer service & support experience
- Must have an Apple iPad to use our tools and software.(If you don’t have one contact us we will help.)
- Have a Team Player mentality as well as being able to work independently
- Have a very good command of spoken and written English and Hindi
- Proficient working with computers and software programs
Why us?
We offer you:
- An attractive fixed salary and an annual bonus
- 28 days annual leave
- An intensive training
- Personal development through individual training, workshops and webinars
We are Gadget World. An international start-up founded in 2019.
We have developed the Platform, a unique and innovative Gadget Rental Service.
Our mission is to develop revolutionary products to empower people to live a life of freedom, passion, and joy.
Shubham Vishwakarma
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About Gadget World Club
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon