Customer Chat Support

Required skills and experience

• Bachelor's degree, Computer Science, Engineering or other similar concentration (BE/MCA)

• Master’s degree a plus

• 3-8 years’ experience in Production Support/ Application Management/ Application Development (support/ maintenance) role.

• Excellent problem-solving/troubleshooting skills, fast learner

• Strong knowledge of Unix Administration.

• Strong scripting skills in Shell, Python, Batch is must.

• Strong Database experience – Oracle

• Strong knowledge of Software Development Life Cycle

• Power shell is nice to have

• Software development skillsets in Java or Ruby.

• Worked upon any of the cloud platforms – GCP/Azure/AWS is nice to have

Job description

We are looking for a Data Scientist with strong AI/ML engineering skills to join our high-impact team at KrtrimaIQ Cognitive Solutions. This is not a notebook-only role — you must have production-grade experience deploying and scaling AI/ML models in cloud environments, especially GCP, AWS, or Azure.

This role involves building, training, deploying, and maintaining ML models at scale, integrating them with business applications. Basic model prototyping won't qualify — we’re seeking hands-on expertise in building scalable machine learning pipelines.

Key Responsibilities

Design, train, test, and deploy end-to-end ML models on GCP (or AWS/Azure) to support product innovation and intelligent automation.

Implement GenAI use cases using LLMs

Perform complex data mining and apply statistical algorithms and ML techniques to derive actionable insights from large datasets.

Drive the development of scalable frameworks for automated insight generation, predictive modeling, and recommendation systems.

Work on impactful AI/ML use cases in Search & Personalization, SEO Optimization, Marketing Analytics, Supply Chain Forecasting, and Customer Experience.

Implement real-time model deployment and monitoring using tools like Kubeflow, Vertex AI, Airflow, PySpark, etc.

Collaborate with business and engineering teams to frame problems, identify data sources, build pipelines, and ensure production-readiness.

Maintain deep expertise in cloud ML architecture, model scalability, and performance tuning.

Stay up to date with AI trends, LLM integration, and modern practices in machine learning and deep learning.

Technical Skills Required Core ML & AI Skills (Must-Have):

Strong hands-on ML engineering (70% of the role) — supervised/unsupervised learning, clustering, regression, optimization.

Experience with real-world model deployment and scaling, not just notebooks or prototypes.

Good understanding of ML Ops, model lifecycle, and pipeline orchestration.

Strong with Python 3, Pandas, NumPy, Scikit-learn, TensorFlow, PyTorch, Seaborn, Matplotlib, etc.

SQL proficiency and experience querying large datasets.

Deep understanding of linear algebra, probability/statistics, Big-O, and scientific experimentation.

Cloud experience in GCP (preferred), AWS, or Azure.

Cloud & Big Data Stack

Hands-on experience with:

GCP tools – Vertex AI, Kubeflow, BigQuery, GCS

Or equivalent AWS/Azure ML stacks

Familiar with Airflow, PySpark, or other pipeline orchestration tools.

Experience reading/writing data from/to cloud services.

Qualifications

Bachelor's/Master’s/Ph.D. in Computer Science, Mathematics, Engineering, Data Science, Statistics, or related quantitative field.

4+ years of experience in data analytics and machine learning roles.

2+ years of experience in Python or similar programming languages (Java, Scala, Rust).

Must have experience deploying and scaling ML models in production.

Nice to Have

Experience with LLM fine-tuning, Graph Algorithms, or custom deep learning architectures.

Background in academic research to production applications.

Building APIs and monitoring production ML models.

Familiarity with advanced math – Graph Theory, PDEs, Optimization Theory.

Communication & Collaboration

Strong ability to explain complex models and insights to both technical and non-technical stakeholders.

Ask the right questions, clarify objectives, and align analytics with business goals.

Comfortable working cross-functionally in agile and collaborative teams.

Important Note:

This is a Data Science-heavy role — 70% of responsibilities involve building, training, deploying, and scaling AI/ML models.

Cloud experience is mandatory (GCP preferred, AWS/Azure acceptable).

Only candidates with hands-on experience in deploying ML models into production (not just notebooks) will be considered.

Our Tech Stack :

- PHP, Code igniter, MVC Framework

- Node JS, React JS, JavaScript, HTML, CSS

- Ajax, JQuery - Redis, SQL/Maria DB

- Linux

Few Challenges we are working on right now:

- Working on various optimization to improve page speed.

- Improving Server Response & Load balancing.

- Server side development on various projects.

- Customized CRM to increase leads handled per salesperson to double a day.

- Create a platform for users to create

Job Objectives:

- Integration of user

- facing elements developed by front

- end developers with server

- side logic

- Optimize web applications to maximize speed and scale. Support diverse clients from high

- powered desktop computers to small mobile devices

- Optimization of the application for maximum speed and scalability

- Implementation of security and data protection

- Collaborate with senior management, operations & business team

- Building Rest APIs and maintain Database optimizations

Looking For:

- Great understanding of Node, react, Express, Socket.io, MVVM framework

- Worked on e- commerce website, server handling and deployments scripts

- The one who has worked on customer facing product for 2 years

- Strong knowledge of MEAN stack ( Min 1 yr professional working experience) with basic understanding of LAMP

- Experience designing scalable, fault tolerant systems and databases.

We're seeking a qualified Team Leader who is responsible for developing the sales team, coordinating sales operations and implementing sales techniques that allow the business to meet and surpass its sales targets consistently. The team leader is responsible for supervising, managing, and motivating team members daily. able to act proactively to ensure smooth team operations and effective collaboration.

Requirement & Skills

Proven work experience as a team leader or supervisor

Excellent communication and leadership skills

Organizational and time-management skills

Decision-making skills

Job Location: Work from home

Selection process:- HR round & Manager round

Qualification: Any Graduate/Post Graduate

Working days: 6 working days (Sundays off)

Shifts: 10:00am -7:00pm

Mandatory language: English

Laptop: candidates are to use their laptops.

Additional Compensation: If applicable, this will be decided based on your designation

• Review and analyze system specifications
• Collaborate with QA engineers to develop effective strategies and test plans
• Execute test cases (manual or automated) and analyze results
• Evaluate product code according to specifications
• Create logs to document testing phases and defects
• Report bugs and errors to development teams
• Help troubleshoot issues
• Conduct post-release/ post-implementation testing
• Work with cross-functional teams to ensure quality throughout the software development lifecycle
• mobile testing android and ios is must.
• automation testing on  apium and selenium or jira is recomended

Skills Required

• 8+ years of industry work experience
• Proven experience as a Full Stack Developer or similar role
• 3+ years of web application development with JavaScript as full stack
• Full stack experience designing and building scalable applications from end-to-end 
• Excellent JavaScript / Typescript skills
• Strong proficiency in React (hooks knowledge is plus)
• Strong proficiency in Nodejs
• Good HTML5 / CSS3 skills with expertise on responsive web design 
• Must have Design and development experience in Micro services using NodeJS and TypeScript
• Experience with NoSQL databases such as MongoDB, mongoose, aggregation framework and Redis 
• Experience with Web sockets and related frameworks (e.g. Socket.IO) 
• Experience in using and developing GraphQL APIs
• Experience in performance tuning
• Knowledge of code versioning tools such as Git, Mercurial or SVN.
• Open minded to take up any challenge, research and provide solutions 
• Great attention to detail
• Testing libraries – jest, testing-library is plus
• TDD / BDD experience is plus
• Experience with AWS, K8S, CI/CD is plus
• Familiar with SDLC methodologies like SCRUM, AGILE, Continuous Integration

• Design – Analyze, design & document the system / solution based on the business needs which is scalable, resilient and maintainable with low overhead for both client and server side
• Problem solving – Solve the challenges and problems faced by team by guiding and team with best practices
• Coordinate - Communicate system requirements to developers; explain system structure to them and provide assistance
• Code Reviews – Perform code reviews 
• Planning – Plan and assign tasks to team members
• Develop – Develop micro services and micro frontends

Work Environment Details:

Founded in 2011 and trusted by companies across 70 countries and more, KnowledgeHut is the skills solutions provider that organizations and individuals the world over count on to innovate faster and create progress.
We help technologists master their craft and take control of their careers. We empower businesses everywhere to build adaptable teams, speed up release cycles and become scalable, reliable, and secure.  
Our mission to democratize technology skills is what drives us, and our values are at the helm of how we work together. We thrive in an environment with creativity around every corner, challenges that keep us on our toes, and peers who inspire us to be the best we can be.  
If you have the development skills required and are excited to come to work every day knowing you’re helping our customers build the skills that power innovation, we want to hear from you!

Who are we?

We are a venture capital-backed software development company headquartered in Canada. We develop in-house products to disrupt one industry at a time and partner as a technology service provider to selected startups.

Who are you?

Experience in writing applications using Nodejs including Express or similar.
Must be good in MySQL or one of the databases such as Mongo.
Proficient in Javascript and good experience and knowledge of open source tools, frameworks, broader cutting-edge technologies around server-side development.
Excellent data structure, algorithm, and problem-solving skills.
Created and consumed various APIs in the past.
Should be an active contributor to developer communities like Stack Overflow, GitHub, Google Developer Groups (GDGs).
Customer-focused, react well to changes, work with teams, and able to multi-task.
Must be a proven performer and team player that enjoys challenging assignments in a high-energy, fast-growing, and start-up workplace.
Must be a self-starter who can work well with minimal guidance and in a fluid environment.

Some of the technologies we use are:
NodeJS
ExpressJS
Angular 9
AWS
Github
PSQL, MongoDB
Selenium