Customer Chat Support

Job Overview:

We are seeking a motivated and enthusiastic Junior AI/ML Engineer to join our dynamic team. The ideal candidate will have a foundational knowledge in machine learning, deep learning, and related technologies, with hands-on experience in developing ML models from scratch. You will work closely with senior engineers and data scientists to design, implement, and optimize AI solutions that drive innovation and improve our products and services.

Key Responsibilities:

• Develop and implement machine learning and deep learning models from scratch for various applications.
• Collaborate with cross-functional teams to understand requirements and provide AI-driven solutions.
• Utilize deep learning frameworks such as TensorFlow, PyTorch, Keras, and JAX for model development and experimentation.
• Employ data manipulation and analysis tools such as pandas, scikit-learn, and statsmodels to preprocess and analyze data.
• Apply visualization tools like matplotlib and spacy to present data insights and model performance.
• Demonstrate a general understanding of data structures, algorithms, multi-threaded programming, and distributed computing concepts.
• Leverage knowledge of statistical and algorithmic models along with fundamental mathematical concepts, including linear algebra and probability.

Qualifications:

• Bachelor’s or Master’s degree in Computer Science, Data Science, Statistics, or a related field.
• Solid foundation in machine learning, deep learning, computer vision, and natural language processing (NLP).
• Proven experience in developing ML/deep learning models from scratch.
• Proficiency in Python and relevant libraries.
• Hands-on experience with deep learning frameworks such as TensorFlow, PyTorch, Keras, or JAX.
• Experience with data manipulation and analysis libraries like pandas, scikit-learn, and visualization tools like matplotlib.
• Strong understanding of data structures, algorithms, and multi-threaded programming.
• Knowledge of statistical models and fundamental mathematical concepts, including linear algebra and probability.

Skills and Competencies:

• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration abilities.
• Ability to work independently and as part of a team in a fast-paced environment.
• Eagerness to learn and stay updated with the latest advancements in AI/ML technologies.

Preferred Qualifications:

• Previous internship or project experience in AI/ML.
• Familiarity with cloud-based AI/ML services and tools.

Nirwana.AI is an equal opportunity employer and welcomes applicants from all backgrounds to apply.

NOTE: Please apply only if - a) You've founding team or founder experience. b) You're from IIT/IIM/NIT/BITS. c) You've graduated in 2021/2022/2023 ONLY.

Location: Anywhere in India

Timing: US timing

About the Role

We are building our founding team and are looking for folks who are excited to get their hands dirty in a 0 to 1 journey. If you are expecting a working playbook that you can scale, the company is probably not the right fit for you at this point. However, if you are excited about creating the playbook from scratch, we would love to hear from you

You will directly work with the founders.

We are looking for an exceptional individual who can take up the challenge to build a global fintech from the ground up. As the hustler in team, you'll need to possess a strong drive, take ownership of your work, and have an insatiable desire to take action and make things happen

You will work closely with marketing, product, sales, and design teams and play a pivotal role in shaping our growth trajectory. You will be required to:

- Set up process for Outbound prospecting (reach out/follow up) via different channels.

- Inbound conversion - Set up and own inbound leads via automated follow up communication.

- Run custom campaigns e.g., writing to VCs for intros to their portfolio companies, writing to conference attendees, scraping forums and communities for relevant leads etc.

- Collaborate with industry leaders/influencers to organize webinars; conceptualize the topics of discussion based on pain points of TG and find creative ways to market the webinar.

- Work with long form content writer to create whitepapers, eBooks, templates and other resources that add value to our TG.

- Conceptualize, co-create and distribute newsletters.

- SEO - Make the company rank #1 for relevant short and long tail keywords.

- Partnerships - Forge strategic partnerships that drive revenue.

- Community - Build & nurture a close-knit community of potential/existing customers.

- Drive channels such as G2 and marketplace listings to get inbound flow.

- Get involved in other go-to-market efforts once the outbound playbook is optimized.

- Product Marketing: Product launches, Explainer videos, exploring engineering as marketing, etc.

- Organic Marketing: Blog posts, social media, Newsletters, SEO etc.

- Email Marketing: Manage lists, track opens, deliverability, domain blacklisting etc.

- Content Creation: Write content to educate internal and external stakeholders on product features and benefits.

Key Responsibilities

- 6 to 24 months of experience building a startup, doing consulting/venture capital, or working in a go-to-market/growth role.

- Solid hustle and entrepreneurial mindset; Thrive under the uncertainty that comes with an early-stage setup.

- Passion for learning new products and industries - excited to dive into the nitty-gritty technical details.

- Strong problem-solving ability and performance/metrics-driven thinking without missing creativity.

- Willingness to get your hands dirty and do the grunt work in the early days.

- Adaptable to work across time zones to cater to a global customer base.

- Excellent written and oral communication skills

- Experience in driving cross-functional initiatives, and also working independently.

- Demonstrated ability to learn quickly and add value immediately in a fast-paced environment.

- Detail-oriented with extremely good follow-up skills, self-driven, and proactive.

- Basic knowledge of SEO, tools used to plan and measure SEO results.

- Self-driven individual with high ownership and strong work ethic.

- Previous entrepreneurial experience is a huge plus.

- Not taking yourself too seriously :)

Good to Have

- Experience catering to CFO persona is a plus.

- Familiarity with billing systems, CPQ and accounting systems is a plus.

- Experience building a small team of interns is a plus.

Requirements:

1.3+ years of strong programming experience with .Net Framework and .Net Core based software applications. (.NET,.NET Core, C#, ASP.Net, JavaScript framworks, Web API, MS SQL Server, Cosmos DB, Docker, Azure Cloud)

2. Strong knowledge of Microservices based Architecture, Design Patterns and Principles.(Optional) / Hands on experience on React Js /Redux (Optional)

3. Prior experience in handling application with larger volumes of data .

4. 3+ years of experience of designing high-performance enterprise software application.

5. Works with application development team to solve technical challenges with industry best practices.

6. Addresses and resolves complex technical issues with internal/external customers.

7. Design software systems with various Microsoft technologies and ensure compliance to all architecture requirements.

8. Review infrastructure for any issues and recommend solutions.

9. Very important to be good communicator and updates management team with the weekly/monthly status.

10. Analyzes enterprise system performance. Develops and implements system performance improvements.

11. Participates in development activities including code reviews, as well as coding and testing of new enhancements.

Position: Sr. Java Developer

Qualification: BE, B. Tech, MCA, M. Tech

Experience: 6+ Years

Skills:

Java 8+, Microservices, Spring Boot, Nosql, Kubernetes, AWS, REST

Job Role and Responsibilities:

• Bachelor’s degree in Computer Science or equivalent
• Min 6 years of development experience in Spring Boot & Microservices architecture
• Working experience with Java, Spring Boot, Hibernate, MySQL, Spring Data JPA, AWS, Spring Cloud, Maven, GitHub, Swagger, Eureka, Zuul etc.
• Strong understanding of API Security for Microservices (Spring Security, OAuth 2.0, JWT)
• Strong understanding of web development cycle and programming techniques and tools
• Ability to work independently or with group

• Strong understanding of modern development methodologies and best industry standards
• Experience working with APIs, RESTful APIs & Microservices
• Experience building highly scalable applications using Redis, Kafka, Akka, gRPC
• Mentor, Train 3-4 engineers 
• AWS knowledge is a plus
• Strong knowledge on SQL and NoSQL Databases
• Should have worked on developing large scale products and services
• Knowledge on Agile processes is a must
• Able to work with multiple distributed teams

Key Responsibilities:

1. Collaborate with business stakeholders and data analysts to understand reporting requirements and translate them into effective Power BI solutions.
2. Design and develop interactive and visually compelling dashboards, reports, and visualizations using Microsoft Power BI.
3. Ensure data accuracy and consistency in the reports by working closely with data engineers and data architects.
4. Optimize and streamline existing Power BI reports and dashboards for better performance and user experience.
5. Develop and maintain data models and data connections to various data sources, ensuring seamless data integration.
6. Implement security measures and data access controls to protect sensitive information in Power BI reports.
7. Troubleshoot and resolve issues related to Power BI reports, data refresh, and connectivity problems.
8. Stay updated with the latest Power BI features and capabilities, and evaluate their potential use in improving existing solutions.
9. Conduct training sessions and workshops for end-users to promote self-service BI capabilities and enable them to create their own reports.
10. Collaborate with the wider data and analytics team to identify opportunities for using Power BI to enhance business processes and decision-making.

Requirements:

1. Bachelor's degree in Computer Science, Information Systems, or a related field.
2. Proven experience as a Power BI Developer or similar role, with a strong portfolio showcasing previous Power BI projects.
3. Proficient in Microsoft Power BI, DAX (Data Analysis Expressions), and M (Power Query) to manipulate and analyze data effectively.
4. Solid understanding of data visualization best practices and design principles to create engaging and intuitive dashboards.
5. Strong SQL skills and experience with data modeling and database design concepts.
6. Knowledge of data warehousing concepts and ETL (Extract, Transform, Load) processes.
7. Ability to work with various data sources, including relational databases, APIs, and cloud-based platforms.
8. Excellent problem-solving skills and a proactive approach to identifying and addressing issues in Power BI reports.
9. Familiarity with data security and governance practices in the context of Power BI development.
10. Strong communication and interpersonal skills to collaborate effectively with cross-functional teams and business stakeholders.
11. Experience with other BI tools (e.g., Tableau, QlikView) is a plus.

The role of a Power BI Developer is critical in enabling data-driven decision-making and empowering business users to gain valuable insights from data. The successful candidate will have a passion for data visualization and analytics, along with the ability to adapt to new technologies and drive continuous improvement in BI solutions. If you are enthusiastic about leveraging the power of data through Power BI, we encourage you to apply and join our dynamic team.

e are seeking a resilient and technically competent employee with a strong work ethic for a position involving automotive component design, manufacturing, and functionality. In this role, the employee will be responsible for tasks such as interacting with EV OEMs to integrate drivetrains, braking systems, and suspension systems in the field of EV 2-wheelers. Additionally, the position may require frequent travel to client locations across the country for vehicle integration projects.

Experience : 2 - 3 years of experience in Automotive Field

Eligibility: BE/BTech/Diploma in Automobile/Mechanical stream

Package : 5-7 LPA and travelling and stay allowances.

Mode: Work from Office

Qualification:

• Sound understanding of Electric Vehicles (EVs) and their components 2 & 3 Wheelers .

• Sound knowledge of the strength of materials and measurement systems.

• Proficiency in CAD/CAM (Computer-Aided Design/Computer-Aided Manufacturing) and Analysis software.

• Strong analytical and problem-solving skills.

• Excellent communication and teamwork abilities.

• Self-motivated and eager to learn.

Key Responsibilities:

1. Project Management: Business development with clients, managing new projects, lead project planning, scheduling, and coordination. Monitor project progress, identify potential issues, and contribute to solutions to ensure timely project completion.

2. CAD and 3D Design: Collaborate with our engineering team to create 2D and 3D CAD models for various EV components, ensuring accuracy and precision. Utilize analysis software to assess the structural integrity and performance of EV components, providing valuable insights and recommendations.

3. Manufacturing Follow-Up: Work closely with manufacturing teams to monitor the production of EV components. Ensure that manufacturing processes adhere to design specifications and quality standards. Address any manufacturing issues promptly to maintain production efficiency.

Join us for an exciting opportunity in the field of Electric Vehicle Engineering. Gain hands-on experience with cutting-edge technology and contribute to the future of sustainable transportation.

If you meet the qualifications and have the necessary tools, we invite you to apply for this internship opportunity and be part of our dynamic team.

• Programming experience : 5 to 8 years of programming experience
• Strong technical knowledge in any of the following programming languages : Ruby on Rails /Python/Java and willing to learn and work in Node.js.
• Good Programming aptitude
• Have experience designing and building large scalable web services.
• Have an in-depth understanding of database technologies (SQL and NoSQL) 
• Have experience building RESTful APIs and have good knowledge of RESTful design patterns.
• Be able to communicate and work well within a team
• Brownie points if you have worked on Typescript & Nest.js

• Ownership of site MES system and provide support to the users for having uninterrupted operations at shop floor using MES
• Set up a fully functional service desk, responsible and accountable for MES support for execution excellence.
• Understand and develop expertise on FTPS- Werum PAS|X application 
• Design and simulate Master Batch Records on PAS|X application or Rockwell FTPS platform
• Understand SAP system and interface scenarios between SAP and MES systems
• Liaise between internal teams and external project teams and ensure task completion
• Responsible for the entire MES system through its lifecycle  and the associated peripherals used 
• Responsible for new project implementation and upgrade projects from requirement gathering stage to qualification and final delivery
• Understanding of 21CFR Part11 requirements for computerized systems and Computer system validation concepts.
• Understand end to the end production process of API Manufacturing
• Provide functional guidance to users working on the application
• Define hardware requirements for implementation of MES system
• Responsible for preparation and execution of MES administration SOPs and roles of a system administrator.
• Coordinating with the vendor support team for issue corrections and implementing corrections/ enhancements and version upgrade of Application in accordance with qualification standards and SOPs
• Interact with the business users to gather, understand the business needs; analyses process documents, analyses workflows, conduct workshops & surveys in order to document the project scope and business requirements
• Works with architects and business partners to identify technical solutions for business process improvements; Solution the client requirements balancing the value proposition and scope.

PRIMARY ROLE:

The Senior Associate - Business Development will focus on customer acquisition, lead generation, and prospect management, as this role will garner and meet with potential clients. The business development executive will be responsible to research client business referrals, network, and web leads; provide prospective customers/clients with all services offered and additional presentations as needed, and work with clients to create solutions for their needs and consult throughout the sales process. Must be energetic, well-spoken, and eager to close sales and increase revenue.

WHAT YOU'LL DO: 

·      Develop a growth strategy focused both on financial gain and customer satisfaction

·      Conduct research to identify new markets and customer needs

·      Arrange business meetings with prospective clients

·      Promote the company’s products/services addressing or predicting clients’ objectives

·      Prepare sales contracts ensuring adherence to law-established rules and guidelines

·      Keep records of sales, revenue, invoices etc.

·      Provide trustworthy feedback and after-sales support

·      Build long-term relationships with new and existing customers

·      Develop entry level staff into valuable salespeople

WHAT WE ARE LOOKING FOR:

·      Experience with lead generation and prospect management in the field of HR Services.

·      Excellent verbal and written communication skills; the ability to call, connect, and interact with potential customers

·      Persuasive and goal-oriented

·      Possesses an energetic, outgoing, and friendly demeanour

·      Able to professionally and confidently communicate with C-Level Executives

·      Bachelor’s degree or equivalent

·      1+ years of cold calling experience; previous experience in inside sales, or related sales experience; knowledge of sales process from initiation to close

·      Excellent analytical and time-management skills

·      Demonstrated and proven sales results

·      Ability to work independently or as an active member of a team