Due to our rapid growth, further areas are being expanded. Therefore we need you - as a Customer Chat Support to support our team in India.
With your professional expertise you will be able to set accents and give the brand an authentic voice
Your mission
- Replying customer support tickets from our regional cities
- Handling inbound and outbound calls
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Assist customer with issues face to face and able to work in shift if required
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Participate in ad hoc projects as and when required
Your profile
- 1-2 years of customer service & support experience
- Must have an Apple iPad to use our tools and software.(If you don’t have one contact us we will help.)
- Have a Team Player mentality as well as being able to work independently
- Have a very good command of spoken and written English and Hindi
- Proficient working with computers and software programs
Why us?
We offer you:
- An attractive fixed salary and an annual bonus
- 28 days annual leave
- An intensive training
- Personal development through individual training, workshops and webinars
We are Gadget World. An international start-up founded in 2019.
We have developed the Platform, a unique and innovative Gadget Rental Service.
Our mission is to develop revolutionary products to empower people to live a life of freedom, passion, and joy.
About Gadget World Club
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Who We Are:
HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.
Our Website - https://www.gohighlevel.com/
YouTube Channel- https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g
Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/
Our Customers:
HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.
Scale at HighLevel:
We operate at scale, managing over 40 billion API hits and 120 billion events monthly, with more than 500 micro-services in production. Our systems handle 200+ terabytes of application data and 6 petabytes of storage
About the role
We are looking for a senior AI engineer for the platform team. The ideal candidate will be responsible for deriving key insights from huge sets of data, building models around those, and taking them to production.
● Implementation
- Analyze data to gain new insights, develop custom data models and algorithms to apply to distributed data sets at scale
- Build continuous integration, test-driven development, and production deployment frameworks
● Architecture- Design the architecture with the Data and DevOps engineers
● Ownership- Take ownership of the accuracy of the models and coordinate with the stakeholders to keep moving forward
● Releases- Take ownership of the releases and pre-plan according to the needs
● Quality- Maintain high standards of code quality through regular design and code reviews.
Qualifications
- Extensive hands-on experience in Python/R is a must.
- 3 years of AI engineering experience
- Proficiency in ML/DL frameworks and tools (e. g. Pandas, Numpy, Scikit-learn, Pytorch, Lightning, Huggingface)
- Strong command in low-level operations involved in building architectures for Ensemble Models, NLP, CV (eg. XGB, Transformers, CNNs, Diffusion Models)
- Experience with end-to-end system design; data analysis, distributed training, model optimisation, and evaluation systems, for large-scale training & prediction.
- Experience working with huge datasets (ideally in TeraBytes) would be a plus.
- Experience with frameworks like Apache Spark (using MLlib or PySpark), Dask etc.
- Practical experience in API development (e. g., Flask, FastAPI .
- Experience with MLOps principles (scalable development & deployment of complex data science workflows) and associated tools, e. g. MLflow, Kubeflow, ONNX
- Bachelor's degree or equivalent experience in Engineering or a related field of study
- Strong people, communication, and problem-solving skills
What to Expect when you Apply
● Exploratory Call
● Technical Round I/II
● Assignment
● Cultural Fitment Round
EEO Statement:
At HighLevel, we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities, and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences while providing excellent service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
OZiva is India's leading clean label active nutrition brand, combining modern science & ancient Ayurveda.
OZiva is a startup founded by IIT, INSEAD, and Mumbai University alumni with an existing vision to help
people lead a healthier & better lifestyle.
Manager - Performance Marketing
● Creating Campaigns in Google ads, Facebook marketing & other online marketing Platforms
● Keyword Research & Monitoring
● Writing Ad copy/description
● Basic knowledge of Google Sheets
● Must be proficient in the English Language
● Monitors the latest trends in social media, including advertising formats, channels and technologies in order
to improve campaign performance and provide recommendations
● Compile data across several platforms and create weekly/monthly reports, including analysis for insights,
optimizations and future strategy development
● Displays organizational capabilities to track progress, execution and consistency of social advertising
campaigns
● Running Email/SMS Campaigns
● Demonstrates understanding of and ability to facilitate and manage forecasting, budgeting and pacing,
campaign creation and optimization
● Coordinate with Ad Agencies & take regular updates
● Coordinate with content team to get the required creatives
● Coordinate with production team to ensure inventory is in place before running campaigns
**Key Responsibilities:**
*Operations:*
- Plan, schedule, and execute orders as per established processes and timelines, coordinating with junior Merchants and Surat and Mill incharges for daily updates.
- Track and manage product approvals at various stages, ensuring product specifications align with client requirements for an accuracy rate of 95% or higher.
- Oversee timely receipt of payments from clients, maintaining a 100% on-time payment rate.
- Manage product sampling and sourcing operations, ensuring over 95% of samples are received within stipulated deadlines.
- Administer all correspondence through emails, ensuring 100% accountability and traceability of communication.
- Confirm that all necessary approvals are physically received before order execution, maintaining 100% compliance.
- Collaborate closely with the production team to guarantee smooth order execution.
- Conduct regular market research to stay updated with industry trends and competitor offerings, using the insights to inform operational strategies.
- Participate in key industry events to establish relationships and showcase our offerings.
Position Description:
TTEC Digital is looking for enthusiastic Developers for Genesys Contact Center products and custom developed Cloud solutions. As a Developer, you will function as an active member of the Development team in the following phases of a project’s lifecycle: Design, Build, Deploy, Accept, web and windows services, API’s and applications that integrate with our customers back end CRM systems, databases, and external 3rd party API’s.
Responsibilities:
- Works with customers as needed to translate design requirements into application solutions, ensuring the requirements are met according to the team’s and practice area’s standards and best practices.
- Communicates with project manager/client to identify application requirements.
- Ensures applications meet the standards and requirements of both the client and project manager.
- Conducts tests of the application for functionality, reliability and stabilization.
- Deploys/implements the application to the client.
- Maintains and supports existing applications by fixing problems, addressing issues and determining the need for enhancements.
- Demonstrates concern for meeting client needs in a manner that provides satisfaction and excellent results for the client, leading to additional opportunities within the client account.
- Performs all tasks within the budget and on time while meeting all necessary project requirements. Communicates regularly if budget and/or scope changes.
- Demonstrate professionalism and leadership in representing the Company to customers and vendors.
- Core PureConnect handler development & maintenance.
- Monitor and respond to system errors. Participate in on-call rotation.
- Follow-up on and resolve outstanding issues in a timely manner.
- Update customer to reflect changes in system configuration as needed.
- Understand system hardware/software to be able to identify problems and provide a remedy.
- Handle TAC/Engineering escalations as directed by the team lead or team manager.
Requirements
- Bachelor’s degree in computer science, business, or related area.
- 3+ years of relevant experience and proven ability as a software developer.
- Experience with the Microsoft development platform.
- Experience with .NET Framework.
- Professional experience with integration services including XML, SOAP, REST, TCP/IP, JavaScript, and HTML.
- Deep Understanding of application architecture.
- Familiarity in data modeling and architecture.
- Deep expertise and familiarity with the Pure Cloud development platform.
We offer an outstanding career development opportunity, a competitive salary along with full comprehensive benefits. We are looking for individuals with a team player attitude, strong drive for career growth and a passion for excellence in client support, delivery, and satisfaction.
DUKAAN - Create Your Online Store in 30 Seconds
Dukaan is an app that allows offline businesses to sell their products and services online. On our app, the users can make beautiful product catalogues (catalogs) right from a smartphone and share with their customers easily on different social media apps such as Whatsapp Business, Whatsapp, Facebook, Instagram etc. Praised by users all over India, this app has saved declining businesses by helping them transfer their shop online. The journey has just begun and we are on a mission to make India truly Digital.
Dukaan is currently powering over 4.9 M ecommerce stores built by indian small businesses and growing at a crazy rate.
Dukaan is looking at a QA engineer to join our team and help us ship polished & defect free products to our users.
QA Engineer Roles & Responsibilities
Your primary responsibility will be to run various tests from the test-suite on new software releases to ensure that it satisfies all specifications and requirements as well as free from any bugs.
Once issues have been resolved, You will run additional tests to make sure the issues are resolved before the new release is pushed to production.
- Thoroughly testing new releases to find bugs or design issues.
- Identifying bugs in new releases and understanding how to resolve them
- Creating issues for these bugs and with steps on how to re-produce them.
- Ensuring that new software products are ready for consumer use
- Working with development teams to prevent issues with new products
Qualifications and Skills
- Strong knowledge of Core PHP, Shopify, Magento.
- Good knowledge of any PHP framework ( CodeIgniter and CakePHP )
- Hands-on experience one PHP framework
- Good analytical & communication skills.
- Must be proficient in PHP, MySQL, CSS, HTML, Javascript, AJAX, XML
- Should have excellent written communication skills (English)
- Must have the capacity to work independently and also as a part of a team
- Must have dedication and commitment towards work.
Thingworx Developer/Sr Developer
Required experience range between 3-6 years.
- Thingworx Navigate experience desired
- Languages - Java, JavaScript & CSS
- Experience in Core Java, Java collections & Oops Concept
- Databases – MySQL, MS-SQL
- Having good working knowledge with XML, JSON.
- Design and Application development using Thingworx version - (8.2,8.5,9.X)
- ThingWorx service creation using JavaScript
- Develop ThingWorx extension using Java
- ThingWorx service creation using Java Extension
- ThingWorx mashups design and development
- Data storage in ThingWorx - Stream/Value Stream/Data Tables
- Integration with source/target system using REST API, data Files.
- Familiar with Agile Methodologies (SCRUM)
- Thingworx Integration with 3rd apps preferred and will be added advantage
We are looking for an experienced cross platform Mobile Developer with 2-5 years of building performant mobile apps on both iOS and Android platforms. You are in top 5% of your field and are passionate about creating new products and innovative code. We are building a solution that deploys elements of tokenization using block chain, ML driven portfolio selection and risk management, and a proprietary alternate secondary market for illiquid securities. You would be developing and maintaining Cross platform Android and iOS applications. You will be working alongside other engineers and developers working on different layers of the infrastructure.
Key Requirements
- BE/ BTech or MTech/ Dual degree in Computer Science/ Software engineering or similar from a Tier 1 institute.
- Thorough understanding of Flutter and its core principles.
- Proficient in Dart6 Programming.
- Knowledge of Swift, Obj C, Xamarin & native build tools, like Xcode, Gradle (Android Studio, IntelliJ)
- Build pixel-perfect, buttery smooth UIs across both mobile platforms.
- Familiarity with RESTful APIs, JavaScript & React Native
- Leverage native APIs for deep integrations with both platforms.
- Diagnose and fix bugs and performance bottlenecks for performance that feels native.
- Maintain code and write automated tests to ensure the product is of the highest quality.
- Ability to understand business requirements and translate them into technical requirements
- A knack for benchmarking and optimization
- Be extremely conversant in table stakes software engineering toolchain - Linux/Shell, IDE’s, Git, Debuggers, Profilers.
- Strong knowledge of UI design principles, architecture patterns, and best practices for development.
- Ability to write well-documented, clean code
- Experience launching and managing production mobile apps
- Ability to deep dive into problem-solving and build elegant, maintainable solutions to complex problems, in addition to excellent interpersonal skills.
- 0 to 2 years of experience into Java 6/7/8, J2EE, EJB, Servlets, JSP, JDBC, LOG4J, SQL, PL/SQL, XML, XSLT, JSON,
- Good to have strong experience in Core Java SpringBoot, Spring framework
- knowledge of Spring MVC, Spring REST, JDBC Templates
- Knowledge of Java/J2EE Design patterns
- knowledge of implementation of WebServices like REST will be added advantage
- Good knowledge of Relational Databases like MySQL, PostgreSQL, MS SQL Server with complex SQL Queries, Stored Procedure, Triggers
- Knowledge of Unit Test Cases is added advantage
- Knowledge of build tools like Maven, Gradle, Ant
- Knowledge of any one or more of MongoDB, Cassandra, Neo4J, Redis, Kafka, ActiveMQ, Caches, Microservices will be a major plus
- Good to have knowledge of ORM like Hibernate
- Knowledge and experience in nodejs backend will be added advantage
Requirements :
- Must be a good team player and self-motivated Individual
- Very Strong analytical abilities and interpersonal skills
- Strong verbal and written communication skills with other developers and business clients
- High commitment levels
- Design and build advanced applications for the iOS platform
- Collaborate with cross-functional teams to define, design, and ship new features.
- Work on bug fixing and improving application performance.
- BTech/MTech degree in Computer Science, Engineering, or a related subject.
- The candidate should have at least 1 Year of experience in iOS Development.
- Deep familiarity with Swift and Cocoa Touch
- Good knowledge of the general mobile landscape, architectures, trends, and emerging technologies
- Should have good communication skills.