Growth Hacker

Technical Product Manager

A senior individual contributor role at the intersection of product direction, engineering process, and client outcomes. You will be the person who turns ambiguity into shipped features — and keeps a growing platform from accumulating invisible debt.

Looking for someone who:

– Has managed a tech team through a structural process change and can speak specifically about what broke, what they changed, and what improved

– Has taken a product from its first documentation-zero state to a well-documented, institutionally resilient one

– Has sat in a difficult client conversation where the client wanted something unreasonable — and held the line without losing the relationship

– Has managed someone who pushed back on being managed, and has a specific, unsanitised story about how it went

–Understands SSO/SAML, HRMS integration patterns or other enterprise integration complexity at a level sufficient to write a technical spec without engineering input

–Has used Jira (or equivalent) as a process governance tool — sprint velocity, bug classification, release notes, retrospective action tracking — not just a task list

– Has worked in L&D tech, HR tech, sales enablement or an adjacent SaaS vertical — understands that end users are often frontline workers with limited digital literacy

– Has Figma proficiency and can make design decisions on wireframes independently

What we look for:

Resourceful individuals with a creative spirit to sketch our brand image through vividly portrayed content.

Responsibilities:

• Develop persuasive SEO-optimized content for blogs, campaigns, and newsletters
• Create research-oriented industry-specific content for websites
• Proofreading content before delivery
• Identify customers’ needs and gaps in content and recommend new topics
• Generate fresh content ideas for social media
• Work with graphic designers to digitally deliver content concepts

Requirements:

• Graduate in any stream with exceptional writing skills
• Good communication and interpersonal skills
• Proficient with Microsoft Office Suite and Google Docs
• Ability to multitask, prioritize and manage time efficiently

Responsibilities:

· Excellent knowledge of all leading social media platforms such as, Facebook, Twitter, Instagram, LinkedIn etc.

· Assist with the planning of marketing strategies to help drive traffic and engagement to the website

· Produce content for social media channels such as Facebook, Twitter, Instagram, LinkedIn, Pinterest etc.

· Keep up to date with any social media trends

· Track social media influencers

· Ensure you produce a consistent brand message across all the social media channels

· Regularly monitor competitor social media sites and create competitor analysis reports

· Contribute to the company blog

· Assist with social media performance reports

· Engage with social media users and respond to any mentions over Facebook, Twitter, Instagram, LinkedIn, Pinterest etc.

· Writing effective SEO content for blogs, websites and social media accounts.

· Coordination with the digital marketing team to report findings and recommendations.

Qualifications:

· Outgoing and easy to work with.

· Substantial social media presence.

· Ambitious and hardworking.

· Knowledge of Adobe Photoshop/ Illustrator and video editing is an added advantage.

· Excellent communication skills

Relevant experience in determining a target audience and how to cater to unique marketing campaigns to capture their attention.

Title 

ML Product Manager

Reporting to 

Sr. Director of Product Management

About the role

We are looking for a Product Manager for our AI/ML Product team that is responsible for delivering ML powered products and applications such as Campaign recommendations and personalization.

As part of the team, the candidate will lead the full product lifecycle of the product, including market research, competitive analysis, gathering requirements, developing specifications, and getting the product developed and delivered to customers. 

You will help transform ideas into AI products for our customers and drive adoption working with cross functional teams.

What You'll Do

• Own product feature from market research, execution, go-to-market and impact evaluation.
• Review customer feedback, analyze impact and prioritize it, and convert into clearly defined product requirements to create a feature backlog
• Write product specs, define product UI with the UX team, review test plans.
• Collaborate with Engineering in product development, validating builds and driving releases to meet target dates.
• Be the product champion. Document product functionality and train the organization on new features. Define the value proposition of your products and guide marketing / sales in selling your products. 
• Facilitate in data-driven decision making and create the telemetry and metrics required to evaluate the success of the products you launch.
• Define and drive internal and external pilots prior to releases to gather early feedback and ensure adoption of new features and functionality. 

What You'll Need

• 4+ years of Product Management experience in an enterprise B2B/B2B2C SaaS company building products in one or more of the following domains: marketing cloud products, such as Campaign Management, Segmentation, Marketing Automation
• Experience working on AI/ML projects and applications, Data & Analytics
• Experience working in Agile development environment  
• Strong analytical and problem-solving skills
• Strong communication skills 
• Self-starter, detail-oriented
• Technical background required. MBA is a strong plus.

Bonus Points if You Have

• Familiarity with multi-cloud environments
• Familiarity with Enterprise Data Platforms, CDP and Enterprise Integrations