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Job Summary: We are seeking enthusiastic and reliable individuals to join our dynamic team as International Voice Process Executives. The role involves handling inbound and outbound calls from/to international customers, providing excellent customer service, resolving queries, and ensuring customer satisfaction.
Responsibilities:
- Handle inbound and outbound calls from international customers.
- Provide information about products and services, respond to customer queries, and resolve issues effectively.
- Ensure timely and professional follow-up on customer issues.
- Maintain accurate and detailed records of customer interactions and transactions.
- Collaborate with team members to achieve individual and team goals.
- Adhere to company policies and procedures to maintain operational efficiency.
- Strive to achieve customer satisfaction and ensure positive feedback.
Requirements:
- 1-year bond commitment required
- Minimum 6 months of Experience required in an International BPO/ Call centre.
- Excellent communication skills.
- Customer Centric &Logical thinking and need to be enough spontaneous
- Ensure Timely& Professional Responses to all queries.
- Analytical & Probing skill.
- Strong ability to multitask and take fast decisions independently.
- Night shift only.
- The shift timings will be 7.30 PM to 4.30 AM.
Job Type: Full-time
Pay: ₹13,000.00 - ₹22,000.00 per month
Benefits:
- Health insurance
- Life insurance
- Provident Fund
Schedule:
- Fixed shift
- Night shift
- US shift
About the Role:
We are seeking a skilled Business Analyst to join our IT team. As a Business Analyst, you will be responsible for bridging the gap between business needs and technology solutions. You will work closely with stakeholders, developers, and project managers to ensure that requirements are gathered, analyzed, and implemented in alignment with the company’s business objectives. This role demands strong analytical, problem-solving, and communication skills, along with a solid understanding of IT systems.
Key Responsibilities:
- Requirement Gathering & Analysis:
- Engage with stakeholders to understand business needs and translate them into detailed functional and technical specifications.
- Conduct interviews, workshops, and research to gather business and technical requirements.
- Collaborate with cross-functional teams, including developers, project managers, and UX designers, to ensure project goals align with business objectives.
- Documentation & Communication:
- Create and maintain Business Requirement Documents (BRD) and Functional Requirement Documents (FRD).
- Prepare user stories, use cases, and process flow diagrams.
- Communicate technical concepts to non-technical stakeholders, ensuring clarity and understanding.
- System Modeling & Design:
- Utilize modeling tools (such as UML or BPMN) to create workflow diagrams and system architecture.
- Create wireframes and prototypes to visualize the functionality and design of new systems or enhancements.
- Identify process improvement opportunities and recommend solutions.
- Data Analysis & Reporting:
- Analyze data to identify trends, forecast outcomes, and provide actionable insights to stakeholders.
- Work with SQL databases to query data and assist in reporting.
- Create data visualizations and dashboards using tools like Power BI or Tableau.
- Project Support & Coordination:
- Work closely with the development team throughout the Agile development lifecycle, ensuring that requirements are implemented effectively.
- Assist in managing sprints, user acceptance testing (UAT), and quality assurance processes.
- Provide post-implementation support and address any issues that arise after system go-live.
- Stakeholder Management:
- Serve as the primary point of contact between the business stakeholders and the IT team.
- Facilitate communication between all parties, ensuring that stakeholders’ needs are met.
- Pre-Sales & Post-Sales Support:
- Assist in pre-sales activities by evaluating client requirements, conducting feasibility studies, and providing solutions.
- Participate in post-sales support, ensuring that solutions are successfully implemented and meet the customer’s expectations.
Required Skills & Qualifications:
- Educational Background: Bachelor’s degree in Information Technology, Computer Science, Business Administration, or related field.
- Experience: 1+ years of experience as a Business Analyst in an IT company or related field.
- Technical Skills:
- Proficiency in data analysis tools (e.g., SQL) and reporting software (e.g., Tableau, Power BI).
- Knowledge of process modeling tools (e.g., Visio, Lucidchart).
- Familiarity with Agile methodology and tools (e.g., JIRA, Confluence).
- Understanding of APIs and system integrations.
About us:
Ufinity Ventures is a young and dynamic company that works with international clients. For the current opportunity, the candidate will work (Remotely) with our client (mentioned below).
Job Background:
The " DROOLS Expert -Developer to deliver DROOLS-based development" role is dedicatedly for the client and managed by Ufinity Ventures.
Job Description :
We require a hands-on developer to deliver DROOLS-based development for Regulatory Reporting. (DROOLS is an open source technology by JBoss used in the rules-based implementation. )
This developer should have current hands-on experience with Core Java, Generics, Collections, Concurrency, and Design Patterns; experience with testing frameworks (JUnit/TestNG/Fitness) and concepts (Test Driven Development, Regression, and Parametric testing); knowledge of various configuration /source code management tools (SVN, Maven, Git); and developing software in Agile environment.
Your profile:
- Ability to learn quickly, and independently in a fast-paced environment
- Excellent time-management, multi-tasking, and communication skills
- Superior analytical and problem-solving abilities
About our partner
Our partner is reinventing enterprise software through Agile Intelligence for the Enterprise – a fusion of data, artificial intelligence, and cloud technologies that provides unparalleled business value. Their multi-tiered enterprise offerings include the award-winning platform-as-a-service, ELEMENT™, which enables organizations to build enterprise AI applications at scale for any domain quickly and at a fraction of the cost of alternatives. Our partner and its global associates also provide industry-proven applications that are ready-made and fully customisable for rapid ROI. These offerings are generating billions of dollars in economic value through digital transformation at renowned global brands.
Customers can choose from a variety of food kits that allows them to pick ingredients of their choice. With the belief that good food never fails in bringing people together, the startup has made the whole experience of eating a common meal interactive by applying the DIY concept.
What you will do:
- Preparing accounts and tax returns of the company
- Reconciling accounts receivable and accounts payable
- Issuing invoices for all the payments which are due to the company, tracking the cash inflow and also reporting any late transactions
- Settling the payment transactions due to be paid to third-parties, managing the same and thus issuing stop-payment instructions accordingly
- Preparing and maintaining financial records and statements of the company including, but not limited to, P&L, book-keeping and general entries
- Posting and managing all journal entries to ensure all business transactions are recorded
- Ensuring timely closure of monthly, quarterly and annual accounts
- Ensuring timely compliance of GST of various transactions
- Generation of various financial statements concerning the liabilities and assets of the business, using Tally
- Auditing financial performance and accordingly advising on how to reduce costs and increase profits
- Forecasting the financial status of the company and also analyzing the risk factors involved
Desired Candidate Profile
What you need to have:
- Relevant work experience as an Accountant
- Graduation is a must. Female candidates preferred
- Excellent communication skills
- Willingness to work 6 days a week
- Good knowledge and work experience in Tally
- Excellent in time management and critical thinking
- Candidate who can multitask and with an eye for detail
Manage client relationship to ensure client delight
Educate the client on the workflow and processes and manage client expectations
Interact and lead production team to ensure effective execution of project deliverables
Allocate proper briefs to team members, lead & guide the team for effective planning &
execution.
To monitor and ensure team performance by developing and propagating client service
focused KPIs / Success Metrics across the team and ensure that it is consistently achieved
To be responsible for client retention and growth by adhering to the quality and timelines of
annual maintenance contracts
To support management in developing, benchmarking and deploying client service
strategies focused towards client retention and delight
To handle everyday coordination with clients, and service them timely with the help of
delivery team
Researching on the brand to get information on brand essence, competition, past consumer
connects programs etc.
To ensure immediate response to client issues as per severity and priority
Work on building proposals, service agreements for new client acquisition
Our client uses protected methodologies to invert valuation of novel cryptographic assets during private DLT secured, varied contractual based, real-world exchange. It offers access to over 30 unique digital tools and solutions. With both Business-to-Business (B2B), and Direct-To-Consumer (DTC) models active, the company is a Blockchain, Software, Platform and Security as-a-service solution (B/S/P/SaaS).
The company has clients from all over the world and is boosting the independent economy by empowering members with private digital ownership of IP. Headquartered in the UK, the company has its offices in Hong Kong, USA, Thailand and India.
What you will do:
- Working with various departments to coordinate and develop digital CRM solutions including bespoke in-house software
- Writing clean, manageable code and maintaining proper documentation
- Collaborating with cross-functional teams to define, design, and deliver new features
- Meeting tight deadlines
What you need to have:
- Minimum 2 years of hands-on experience
- Excellent command over Data Structures and Algorithms
- Strong problem solving and analytical skills
- Knowledge of benchmarking and optimization
- Security mindedness in development practices
- Ability to work independently in small teams

Position - PHP Developer
Location Bangalore
Key Deliverables
What You'll Do
- Involve in full life-cycle application development.
- Developing Web-based Applications by using PHP framework
- Write clean, well-designed code
- Own production services, investigate and resolve issues.
- Good problem solving skills and willing to learn new technology
Qualifications & Work Experience
What makes you a great fit :-
- · Min 5-9 Years of experience in application development
- Experience in handling a team
- · Strong programming knowledge and hands-on experience with PHP
- · Strong Knowledge in Laravel Framework
- · Python Programming Experience is a plus
- · Good command and Knowledge of AJAX, HTML & CSS
- · Experience with rich client frameworks such as Vue.js, React etc
- · Must have demonstrated experience in working with Mongo DB.
- · Hands-on experience with Elasticsearch and Redis
- · Experience with Cloud infrastructure like Azure and Rackspace is a plus
- · Comfortable with agile practices, user stories and task breakdown
- · Excellent communication skills, both verbal and written
- Experience working with version control systems (Git)
- · Ability to work in a fast paced and dynamic work environment
Education Qualification
- Bachelor of Engineering in Computer Science or equivalent (Full-Time)
Soft Skills
- Being organized, responsible for your work, and being a team player
- Bringing a positive attitude to the office
- Sticking to the deadlines
- Learning and adapting fast; taking charge and being willing to listen
Job Location- Pune
Experience – 4 to 7 Years
Notice Period - Immediate preferred
The Ideal Candidate-
This position is for UI Developers with hands-on experience in leading-edge technologies, looking to mark a niche in the software Industry
Essential Skills-
.
- Strong Command on Core Javascript, Core Java
- Strong Command on Angular JS and React JS
- Strong Knowledge of HTML5, CSS3
- Highly Preferred, experience in D3, Canvas API
- Ability to work on advanced javascript frameworks
If you are interested in an exciting role with learning and rewards, do apply.







