Graphic Designer

Role: Program Consultant

Location: Onsite - Kondapur, Hyderabad

Shift: EST Hours (in IST: 8:00 PM - 5:00 AM)

About the Role

We’re Scale.jobs, a Techstars-backed, profitable startup building the future of job search

while shipping world-class products out of Hyderabad. We’re looking for a driven Program

Consultant (US Region) to support and grow our US-region B2C sales efforts through

high-volume outreach and strong conversion focus.

What You'll Own

● Own the full outbound motion, prospect, pitch, and close US customers daily at high

velocity through cold calling

● Drive conversions through effective communication and follow-ups

● Operate in sync with US EST hours, understand the customer, the culture, and the clock

Who We're Looking For

● 3 – 6 years of outbound / telesales experience (mandatory)

● You've dialed hundreds of cold calls and know how to handle rejection without

flinching

● Comfortable working night shifts aligned to US EST

● Exceptional spoken English, clear, confident, and persuasive every single time

● Self-driven and execution-obsessed, you don't wait to be told what to do

● Startup-ready: you embrace ambiguity, iterate fast, and thrive without hand-holding

● A genuine hunger to learn, sharpen your craft, and grow faster than your peers

What's In It For You

● Sell into the US market and sharpen your skills fast

● Work alongside top closers and a leadership team that invests in your growth

● We promote from within. Crush your targets and you move up - fast 

Review Criteria:

Mandatory:

• Strong Associate Manager – Customer Success, Account management Profile
• Must have 4+ years of overall experience with aleast 2+ Years in Customer Success role.
• Must have experience managing clients in the outside India market (Preferrably US/America clients)
• Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
• Must have strong technical understanding of digital advertising / programmatic platforms/software products
• B2B SaaS (AdTech experience is highly preferred)
• Candidate must have no frequent job hops and a minimum of 1+ year in the current organization.

Preferred:

• B.E/B.Tech (IT/CSE/ECE) with MBA preferred
• Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
• Experience in analyzing data-driven advertising performance metrics and building optimization strategies.

Role & Responsibilities:

As an Associate Manager - Customer Success, you are someone who comes with2-3 years of Account Management/Business Development/ problem solving / hustlingexperience ina highgrowthinternet startup/ technologycompany. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.

• Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
• Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
• Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
• Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
• Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
• Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
• Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
• Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
• Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.

Ideal Candidate:

• 2-5 years of experience inthe internet/technologyindustry (mandatory)
• B.E / B.Tech(IT / CSE / ECE) along with an MBA degree (highly preferred)
• Excellent relationship-building skills with the ability to establish trust, foster positive business relationships and credibility with clients.
• Strong technical background with a solid understanding of software products and the ability to quickly grasp new technologies.
• Accountability and personal organisation are essential
• Experience in managing a diverse group and training each according to company standards
• Strong problem-solving and analytical skills with a focus on results and driving revenue growth.
• Outstanding communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
• Self-motivated and proactive mindset with the ability to work independently and as part of a team.
• Experience in the tech industry or a related field is highly desirable.

Perks, Benefits and Work Culture:

• Flexible work hours and leaves
• Salary advance
• Maternity/Paternity leave benefits & adoption assistance
• Butler & Concierge services
• Team Off-sites & Celebrations

Beyond Work:

• Insurance benefits for you and family
• Interest-free loans
• Gift vouchers for special moments
• Fully-equipped Gym
• Education Sponsorship Programs

Requirements

• Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, Javascript (React.js), XML, jQuery)
• Knowledge of multiple back-end languages (e.g. C#, Java, Python) and JavaScript frameworks (e.g. Angular, React, Node.js)
• 8 - 10 years of overall experience including 3+ years in mentoring & leading a high-performance team
• Experience developing desktop and mobile applications
• Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) and UI/UX design
• Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)
• Have a strong understanding and appreciation for design first thinking and quality of user experience
• Be well-versed in sprint estimation, planning, tracking, change management and delivery, with prior experience of Agile-based development environments
• Strong command on vanilla/core JavaScript
• Knowledge of UI optimisations and performance.
• Deeper understanding of Chrome Dev Tools. Should understand the nuances of the timeline for perf monitoring.
• Deeper understanding of network layer, HTTP, HTTPS, cookies, local storage.
• Good communication skills, good visual design sense, in-depth experience in developing web-based applications.
• Strong technical aptitude and a good knowledge of CSS fundamentals

What you need to have:

Parikshram is a Bangalore based tech startup company, building the world's first career success platform for QA-Testing professionals around the world. Currently running through the social media channels with the name of “Software Testing Studio" (soon to be renamed as Parikshram), it has an active user base of ~0.2 million testing professionals and focuses on recruitment, upskilling and community building. The company is growing at a rapid pace and is hiring aggressively.

• 5+ years experience in PHP and Wordpress development, WordPress CMS Installation, theme customizations.
• Should possess strong knowledge of SEO, Secure sites, Wordpress, Web Design
• Good knowledge of WordPress development and life cycle (theme hierarchy, plugins, etc
• Strong understanding of PHP back-end development. Experience in front-end technologies like HTML5,CSS3,Bootstrap4,JavaScript,PHP.
• Basic Knowledge of Core PHP, MySQL Database.
• Experience in designing and developing responsive design websites.
• Ability to understand CSS changes and their ramifications to ensure consistent style across platforms and browsers.
• Ability to convert comprehensive layout and wireframes into working HTML pages. Payment Gateway integration for WooCommerce (eg: Paypal, Razorpay, etc).
• Ability to build and manage a team.
• Good communication skills.

• Assessment of product requirements
• Definition of test strategy, test methods, acceptance criteria, etc.
• Development of automated tests
• Development of new test cases and conversion of manual test cases into reliable and repeatable automated tests
• Execution of the SW test using automated tools
• Support debugging and improvement of simulation/testing environment
• Development of manual test.
• 4+ years relevant working experience with Coded UI Test or equivalent automated testing using C#
• Execution of manual test on HW / final system
• Preparation of test protocols/test reports and reporting of identified issues
• Investigation of identified issues (root cause analysis, reproducibility steps, etc.)
• Collaboration with other functions (development, system engineering, QA) to define the appropriate approach for the above-mentioned activities
• Documentation on relevant tools
• Supporting definition of the project test strategy, project plan, and metrics
• Supporting the definition of process improvement, tools, and laboratory management
• Definition and improvement of test techniques
• Support the Manager for team activities and mentoring other team members
• Facilitate discussion within the team and with other departments

Required Skills

• Technical experience in software testing
• Experience in programming in C# and Visual Studio
• Professional experience with Agile methodologies
• Understanding of API Testing and automated testing frameworks
• Experience in testing on complex hardware
• Ability to derive test cases from requirements
• Ability to work independently while staying aligned with the functional team
• Effective written and spoken communication skills in English
• Bachelor’s or Master´s degree in a related field
• Clinical Chemistry background is a plus
• Preferred experience with the regulated environment (e.g. medical devices)
• Ability to drive activities, facilitate discussions and improve processes
• Ability to work with multi-functional and remote teams
• Attention to detail and result-oriented
• Ability to work independently.