Graphic Designer

• Front-End Development and JavaScript skills
• Back-End Web Development and Software Development skills
• Experience with Redux.js
• Strong problem-solving and analytical skills
• Ability to work in a collaborative team environment
• Bachelor's degree in Computer Science or related field

   ∙3-5 years of development experience

∙Working experience in Front end skill: ReactJS, HTML, CSS, JavaScript.

∙Working experience in Web Services (REST) 

∙Database knowledge would be an added advantage.

∙Experience in Backend like Java Spring boot would be an added advantage.

Certifications Needed: 

• ∙Bachelor's or master’s degree in computer science, Information Systems, Engineering or equivalent.

Dealing with international clients

Identifying new leads.

Bidding on various portals like PPH/ GURU/ UPWORK / Freelancer and bringing up the projects for the company.

Handling technical queries of clients and taking decisions on the basis of client communication.

Communicate new project opportunities to existing & potential clients.

Build and maintain strong relationships with prospects and existing clients.

About Fundamento

Fundamento is a skills readiness platform for customer-facing teams.

Companies can integrate the platform with existing CRMs and other tools so employees can be trained in the flow of work. Bite-sized interventions that are accessible on demand and also reinforced periodically ensure that sales and CX teams are equipped to deliver high performance and improve priority business metrics, including win rates and customer retention.

High-growth companies like Zomato, Flipkart, and Paisabazaar use the platform to measure and develop critical skills and know-how for their customer-facing teams and measurably improve business outcomes. Fundamento is backed by leading investors in the industry, including Binny Bansal, Kunal Shah, Caesar Sengupta, Pankaj Chaddah, among others.

Join us to transform the future of work.

We are looking for an exceptional and seasoned Product Manager to join the founding team at Fundamento. You’ll work closely with a passionate team of engineers, designers, marketers, and sales managers to understand customer needs and define the experiences that set Fundamento’s clients up for success.

What the role entails 👉🏽

• Manage, align, and communicate the vision for Fundamento’s Skills Readiness platform to internal stakeholders at all levels of the business.
• Build, regularly manage, and execute product roadmap for the platform. 
• Work closely with and communicate clearly to engineering, design, and business to ensure the correct product trade-offs and decisions can be made.
• Work as a bridge between customers, business, marketing, design, and engineering. You are responsible for making a product and ensuring you can create ambassadors and advocates for the development and its vision among these key stakeholder categories. 
• Own sprint execution and lead scrum
• Always advocate for the customers - do what it takes to get customer feedback with or without the help of the sales team. Define and analyze key performance metrics to support and inform product decisions.
• Continuously evaluate product fit and process optimization, and ascertain technical dependencies.
• Approach your work with a global design mindset to ensure we’re considering the needs of all future customers, wherever they may be
• Demonstrate your team releases to internal and external stakeholders.

Location: Delhi 

Job-type: Full-time 

Desired candidate profile 👇🏽

• 3+ years experience in designing and delivering world-class software products in a Product Management role. 
• Prior experience working on a B2B SaaS product is a must. 
• Experience must include having been through the Product-Market-Fit journey of a product.
• Outstanding written and verbal communication skills
• Strong project management skills and ability to break down a big vision into actionable, bite-size milestones
• Ability to develop and execute a successful product roadmap.
• Experience with AI/ML is a plus. 
• Comfortable using/ reading through GraphQL/ postman documentation and a decent understanding of complex Postgres DBs. An understanding of SQL is good to have. 
• Self-motivated, innovative, and strong team player
• Agility and flexibility in adapting to a dynamic and hybrid work environment

Why us?

Fundamento’s dynamic work environment thrives on an entrepreneurial mindset. You don’t need to be a rockstar to come work with us. Instead, you should be willing to learn and hungry for outcomes. We’re a young start-up so comfort with ambiguity is always a big plus.

We grow when you grow.

Founders:

Ankit Durga (Co-founder & CEO) - Co-founded Leap Skills in 2013, before that he worked in various managerial roles across both - corporates and start-ups (Ernst and Young, Zomato, Happily Unmarried). He is an alumnus of Harvard’s Executive Program for Strategic Nonprofit Management and an INK Fellow.

Megha Aggarwal (Co-founder) - is an Oxford alumna & a Chevening Scholar from the London School of Economics. She is an ex-investment banker who comes with years of experience in financial strategy owing to her work at Morgan Stanley, New York.

Prominent Investors:

Binny Bansal (Founder, Flipkart), Kunal Shah (Founder, Cred), Caesar Sengupta (VP and GM, Payments and Next Billion Users initiative, Google), Amrish Rau (CEO, PineLabs) Mohit Joshi (President, Infosys; Non-Executive Director at Aviva), Elea Foundation

JOB Description

A London based foreign bank has a requirement of shifting its credit MIS to back office and thus has an immediate opportunity for a contract role for the MIS function.

Job Responsibilities:

You will be required to prepare MIS based upon existing standard operating procedures (SOP).

The candidate should have good knowledge of Microsoft Office Suite (Excel, Word) comprising of H/V Lookup, Data Flow Charts & Graphs, Pivot Table.

Candidate having knowledge of the following will be preferred

1. Fair understanding of credit functions

2. IFRS 9 application – ECL, stage 1/2/3

3. Banking products related to loans and advances TL, OD etc

4. NPA – days past due, standard, sub standard

5. LTV- LTC , GDV

6. Property type – Residential, Commercial, W/H, Industrial

7. ROI – Libor, fixed, floating

Roles & Responsibilities:

We are looking for a Senior Network Engineer to be responsible for the development and support of a complex networking infrastructure critical to the operation of the Company. This position will develop technical solutions to complex problems requiring the regular use of ingenuity and creativity.

• Maintain, test, and monitor complex local area and wide area network designs encompassing multiple technologies using established procedures and tools.
• Diagnose network issues and provide problem resolution in a timely manner.
• Develop and maintain all network component and system configurations.
• Design, install, and support networking systems and operations.
• Troubleshoot network performance issues.
• Analyse system errors or failures and work to resolve issues. Escalate as necessary to maximize system availability.
• Provide technical support to peers and guidance to users.
• Evaluate new network technologies and make recommendations regarding the integration of relevant technologies into the existing network. Recommend upgrades, patches, and new applications or equipment.
• Maintain knowledge of emerging technologies and enhanced applications.
• Create and maintain network systems documentation and asset management information.

Qualifications:

• 9+ years of networking systems experience is required.
• Experience with Cisco products and support services and procedures is essential; Cisco certifications are preferred, but not required.
• Expert level experience with Cisco Nexus Switching equipment required.
• Expert level experience with Cisco /FMC/ASA Anyconnect.
• Expert level experience with Cisco ISE, posturing RADIUS, TACACS.
• Experience with F5 LTM.
• Expert level experience with routing protocols (EIGRP, OSPF, BGP, DMVPN, IPSEC VPN).
• Expert level experience with L2 technologies (VPC, VTP, port channels)
• Experience with Palo Alto firewalls, and Meraki WIFI/SD WAN.
• Experience with network related tasks with AWS.
• Must be able to work flexible hours on-site and remotely.
• Must be able to work in a complex, dynamic team environment with minimal supervision and possess good organizational skills.
• Strong interpersonal skills are needed to work well with a talented team of infrastructure support personnel and application developers.
• CCIE certification - preferred
• Ability to communicate with individuals at all levels in the Company and with various business contacts outside of the company in an articulate, professional manner.
• Ability to organize, prioritize and handle multiple assignments on a daily basis.

Role:  Customer Service Representative

Job type: Full time 

Role type: Operations / Call center

Location: Mumbai

Functional Area:   Need to attend and make Inbound and outbound calls and maintain the service quality.

About the role: 

We are looking for a Customer Service Representative, or CSR, who will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

You will be responsible for -  

• Manage incoming phone calls from the Company’s Customer Service number
• Generate sales leads if needed for equipment upsells and trade-ins
• Understand and document Customers’ needs in order to help them with a resolution for their call and enter the same in a CRM system
• Provide accurate, valid and complete information by using the right methods / tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Go the extra mile to engage customers

Requirements –

• All candidates must be proficient with the English as the primary language of communication with Hindi as a second language
• Proven customer support experience or experience as a Client Service Representative
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity working with Customer Relationship Management (CRM) systems and practices
• Customer orientation and ability to adapt/respond to unscripted scenarios that may come up
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively

Qualification & Experience: 

• Any Graduate or Post Graduate or HSC
• 1 Year of Professional Experience.

Great to have’s: Must have skills or competencies.

• Strong written and verbal communication skills
• A basic understanding of mobile phones and computers (Apple)
• Being able to work in a fast-paced multidisciplinary environment as in a competitive landscape new data keeps flowing in rapidly and the world is constantly changing

What we offer you? 

• An open minded, collaborative culture of enthusiastic technologists.
• Getting to work with our clients and be part of the next level evolution.

About Andesoft Consulting: 

Andesoft is a boutique interactive services shop strategically combining business analytics and design. The primary domain expertise covers, Web architecture, CMS and CRM technologies
Market and business analytics to achieve better market segmentation and campaign management
Custom off-line and on-line interactive applications
The 3 major business verticals we specialize in are Health Care, Financial Services, and Public and Non-profit Sectors.

Company Profile: http://www.andesoftconsulting.com

• Design and development of Verification IPs and models for ADAS and AV customers. 
• Understand the Customers’ verification pain points, translate them into technical terms, and propose new features for the product
• Work with the customers on adopting the product, training, helping them address issues

• Deploy verification solution  (composed of a product, language, and methodology) for customers
• Support installation, integrations, and assimilation of new versions, and/or SW packages at the Customers’ sites
• Develop Application Notes, Methodology documents as well as technical presentations