EDI Developer / Map Conversion Specialist

Job Title: Team Leader – Operations

Location: Mohali / Karnal

Shift: Morning / Evening / Night

Experience: 3+ Years in KPO / BPO / Service Industry

Languages: English & Punjabi

About the Role:

We are seeking a dynamic and results-driven Team Leader – Operations to join our growing team. The ideal candidate will have prior experience in managing teams in a KPO, BPO, or Service Industry setup, with strong focus on process excellence and performance metrics.

Key Responsibilities:

• Lead, mentor, and motivate a team to achieve operational goals.
• Monitor daily operations to ensure productivity, quality, and SLA adherence.
• Drive performance improvements using data and process-driven insights.
• Conduct team reviews, provide feedback, and create development plans.
• Handle escalations and ensure effective client communication.
• Ensure compliance with organizational policies and operational standards.

Skills & Requirements:

• Minimum 3 years of experience in KPO/BPO/Service industry with team management exposure.
• Strong people management and problem-solving skills.
• Excellent communication in English & Punjabi.
• Proven ability to track and improve performance metrics.
• Flexible to work in rotational shifts (morning, evening, night).

What We Offer:

• Competitive salary with performance-linked growth.
• Exposure to a dynamic work environment.
• Opportunity to lead high-performing teams.

Job Description of PHP:

Responsibilities:

• Write clean, maintainable, and efficient code.
• Design robust, scalable and secure features
• Collaborate with team members to develop and ship web applications within tight timeframes.
• Write unit and functional test cases.
• Work on bug fixing, identifying performance issues and improving application performance
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
• Handling complex technical issues

The candidate must have:

• 4+ year of web development experience
• Very good understanding of PHP
• Preferably have experience of some PHP framework like Laravel or CakePHP or Symfony etc.
• Good understanding of Javascript and jQuery. Experience of some JavaScript MVC framework like Angular or ReactJS is a plus
• Experience of having built RESTful services on PHP.
• Good understanding of Object-Oriented Design Principles
• Good knowledge of relational databases and SQL, primarily MySQL
• Familiar with DB design, Query Optimization
• Good understanding of HTML and CSS.
• Experience with Linux/Unix and deployment of PHP applications.

Cashier

• Required: High School Diploma/BBA/B.Com or related

• Experience: 2-3 years

Location: Gandhinagar, Kudasan

Summary of Role

Innovate to solve the world's most important challenges. We are looking for Advanced User Exp Designer with strong capabilities to design and own the product experience. The designer would be responsible for end to end interaction and visual design.

Responsibilities

• Own the design execution while working closely with key stakeholders in design, engineering and business stakeholders to solve user needs and business goals
• Demonstrate mastery of the end-end UX process, including user research for discovery and product definition, and multiple methods of formal and informal user evaluations
• Demonstrate a strong understanding of Agile / Lean UX methodologies
• Prioritize backlog effectively; communicate clear timelines and status updates at all levels
• Guide effective documentation and communication of design - via wireframes, mockups, prototypes and user stories
• Conduct research and evaluation of designs, as well as emerging technology, industry, and market trends

Must Have Background for this Role:

• Bachelor's degree preferably from tier 1/ tier 2 design school.
• Outstanding user experience design portfolio
• Bachelors degree in human factors, psychology, user experience design or related degree
• Some experience in user experience design, interaction design or human factors
• Proficient user experience design skills, e.g., customer journey map, experience diagramming, task analysis, workflow design, etc.
• Experience with observational research and usability testing
• Graduate degree in user experience design, human factors, interaction design or related discipline.
• Fluent with design sketching and prototyping tools, e.g., Axure, Balsamiq, Visio, etc.
• Experience with design trends, benchmarking, forecasting and concept creation

• Experience with project planning, scoping and execution in a phase-gate and/or agile environment

Required Skills for this Role: 

• Has 5+ years of experience (e.g. interaction, graphic, visual, product, industrial), User Experience, HCI, or a related field
• Must have strong background in interaction/UX design and continue to be hands-on as an interaction designer
• Conducts user research to understand user needs, mental models and working contexts
• Synthesizes output of stakeholder research & creates visualizations that effectively summarize key insights related to user and customer needs and behaviors, product definition.
• Has real-world experience in managing projects & stakeholders

• Skilled in standard design & wireframing tools (Adobe CC, Sketch) and visual communication

Experience: 3-5 Years Experience

Skills:

HTML, CSS, Javascript, UI Prototyping, Photoshop, Illustrator, Corel Draw, Adobe

Must have Knowledge of Adobe XD

 Location : Ahmedabad 

Job Description :

1. 3+ years of professional experience working with React Native

2. Familiarity with TypeScript and JavaScript Ecosystems and tooling.

3. Experience working on large, complex systems.

4. Understanding of React Native best practices

5. Ability to create and maintain continuous integration and delivery of React Native applications

6. Knowledge of Integrating with third-party API's

7. Write unit and integration tests

8. Release applications to the Apple and Google Play stores

9. Work with native modules when required & follow the process using Source control.

10. Implement pixel perfect UI's that match the provided designs

11. Architect, build and maintain excellent React Native applications with clean code and best practices

Openings: 2

Experience :

- 3 to 4 years

- 4 to 5 years

Desired Candidate Profile

• Minimum 6+years in Healthcare sales in TPA’s & brokers & has a network of corporates
• Experience in concept selling
• Excellent sales skills, preparing presentations, proposals etc.,  
• Strong team player and negotiation skills       
• Strong communication and presentation skills
• Preferred from Insurance/ Insurance Brokers or TPA or Corporate Health benefits portfolio         

Job Description

We are looking for applicant from top schools and product based technology companies who can play a key technical leadership role.

Responsibilities

• Lead the technical direction of the product.
• Document current, intermediate, and future state technical architectures that support the product’s vision and mission.
• Assist product development teams to provide technical leadership and guidance
• Facilitate and collaborate with scrum teams and product owners to create technical architectural documentation as required.
• Responsible for contributing to the technical direction of the product for the next 3-5 years by incorporating best of breed technologies.
• Provide ongoing evaluation of technology solutions and capabilities to ensure appropriate alignment of business objectives.
• Assess options, risks and cost-benefit analyses as they pertain to data architecture, security, and other technology issues.
• Outline technical recommendations and identify technological requirements that support the product roadmap.
• Develop a technical roadmap that maps to the product’s future state.
• Promote technical standards, guidelines, best practices and quality control measures for enabling and implementing software systems.
• Develop a foundational strategy to scale our platform to meet upcoming growth
• Hands-on coding, code reviews, and leadership of the technical team
• Continuous drive to explore, improve, enhance, automate, and optimise systems and tools to best meet evolving business and market needs
• Attention to detail, coupled with ability to think abstractly
• Create prototypes and proof-of-concepts for iterative development
• Keen to learn new technologies and apply the knowledge in production systems
• Take complete ownership of projects and their development cycle

Additional Requirements:

1. 10+ years of Software Development background.
2. Min 3 Years of working experience as an Architect.
3. Deep background knowledge in software development and architecture with Java for Enterprise solutions.
4. A solid grounding in Computer Science fundamentals (based on a BS or MS in CS or related field) from IITs and Premier Engineering College.
5. Excellent Object Orientation, coupled with excellent problem solving and debugging skills.
6. Highly skilled at Java and related technologies, including Java Frameworks like Spring-boot or Drop wizard, RESTful web services, J SON, Servlet, JSP, MySQL, MongoDB, Kafka, AWS, Solr.
7. Must have hands-on experience in building scalable and secure back-end systems.
8. Have hands-on experience with systems that are asynchronous, RESTful and demand concurrency
9. Good to have knowledge of best software engineering practices for all stages of the software development life cycle, including coding standards, code reviews, testing, deployment.
10. 5-9 years of software development experience in Java with web architecture and scalable design.
11. Experience with agile development, continuous delivery, and DevOps and related tools.
12. Proactive and communicative to be closely aligned within the Product Management and customer requirements.
13. Strong communication and influencing skills with the ability to develop technical and business artifacts.

1. Exposure to Bigdata related technologies / tools.
2. Exposure to Elastic Search.
3. Large scale application development.
4. Able to manage large data structure and huge volume of data.
5. Exposure of developing interactive graphs and business intelligence tools
6. Object-Oriented design, patterns, algorithms, data structures
7. Exposure to business process workflow.
8. Start up work culture mindset.

ABOUT IDEAPOKE
Emerging Technologies | Bengaluru, India

Ideapoke is a global, fast growing start-up with offices in Bengaluru, Bay Area, Tokyo and Shanghai. Our software, search and insights power the innovation agenda of the largest Fortune 500 and Global 2000 companies worldwide.

Our growth is powered by our people and their unwavering commitment to the company-wide vision, strong work ethic and an entrepreneurial do-it-all spirit. We push the boundaries and break existing thought processes with the strong belief that innovation amplifies success in every piece of work we do and by extension, amplifying the success of our clients.

Ideapoke’s like to constantly learn, grow and make a difference. Join us and be part of our story.