Their services are available across the globe, with over 65% of their client base being from US, UK, and Canada. The company's primary focus is on Ayurveda and taking the ancient knowledge to anyone who wishes to bring back balance to their health and apply the tools in their everyday life.
- Working with marketing team for creatives, digital marketing for getting traffic on the key product types
- Working with Performance marketing team for better coordination on push, sms, email, facebook/ google
- Merchandising - Liaising with merchandising team to ensure we know what sells and that is served at right position (Sorting) - which customer sees what in each category - all data backed experiments
- Product Flow - Ensuring product flow is smooth, each time weeding out excess options, adding new relevant categories on L1, grid etc
- Monitoring and taking relevant actions for driving visits and conversions
- Working with assisted Sales team to drive better conversions, SOPs etc.
- Managing inventory for online for each category, sub category - planning ahead of sale etc
- Liaising with brand spoc for planning for peak marketing for margin/ inventory, Clearance sale stock with revised margins, return clauses etc
- Experience of 6+ years of managing a category in an e-commerce set-up or large FMCG companies
- Business development mindset and strong operational coordination skills
- Good negotiation skills
- Proficient in MS Office
- Attention to detail and comfortable working in a ground-up business environment.
- Team handling
- Strong experience in conversion improvement in an online environment, preferred
- Product management experience (not necessary a hard core product experience but with an understanding of customer journeys, basic UI/UX) would be an added advantage.
- Proven track record of scale-up and contributing to the revenue numbers.
- Understanding and ability to contribute to the various performance metrics (User/ Vendor/ Inventory/ Invoicing) across both online and offline channels.
About Comprehensive Ayurveda Platform
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Job description:
1. Coordinating and Monitoring the Team Members to ensure that all Deliveries are Prepared and delivered to Customers within Stipulated Timelines.
2. Coordinating with Customers for Data & fee collection, Clarification of Suspense, and getting any Missed/Unclear Document Sets.
3. Scheduling Client Visits with DCs/Negotiators for Data Collection per the Pre-Determined Frequency set with Customers.
4. Escalating to Management any Issues they are Facing with Customers/Team Members.
Required Candidate profile:
1. Any Graduate (Preferably B.Com & M.Com)- Married Women mostly preferable.
2. Experience Working in an Accounts/Audit Office is an Added Advantage.
3. Prior Experience in using any Accounting Software is an Added Advantage.
Foxy:
Our first product, FOXY, is an artist led commerce platform for beauty, grooming and personal care. Foxy is committed to bringing the best, latest and 100% genuine beauty products from across the world, as recommended by top influencers. We connect consumers with beauty influencers, artists and top brands, ensuring users' shopping experiences are unique. We understand that everyone's Beauty and Personal Care needs are unique, and thus our users all have a tailor made and personalised shopping experience through our platform.
Sustainability is at the core of FOXY and we are working towards creating a future with less pollution.
Category Manager
As a Category Manager, the individual would own the respective category P&L, growth strategy and brand partnerships. This is a critical role for the organization.
The responsibilities will include but are not limited to:
- Identifying the right product & brand mix for growth, bringing brands on board and building a long term synergistic relationship
- Creating a growth calendar and aligning brands, offers, marketing, curation & content to drive sales
- The person would be the business owner for his/ her categories. The role entails leveraging know how of internal and external variables to deliver sales and outreach of categories. The role entails forecasting, monitoring, understanding and reporting on the category. The role also requires the incumbent to drive strategic projects and promotions to achieve business objectives.
- Building deeper connect with brands and driving adoption of our brand platform solutions
- We are a data driven, tech first and fast growing organization and the individual needs to be performance driven, output oriented and ready for a start-up
- Category management experience with Leading Retail/ Ecommerce / beauty industry.
Job Description:
- Responsible for helping in data preparation and data pull
- Should be able to cut and slice data to extract interesting insights from the data
- Work closely with cross-functional teams, TPMs & PMs to execute deliverables
- Identify key requirements needed from cross-functional teams and external vendors
- Accountable for delivering against established business goals/objectives
- Analyse, evaluate, and overcome program risks, and produce program reports for senior management and stakeholders
- Working on strategy development to enhance user experience
- Work with development teams to learn existing projects and different use cases.
- Hands-on experience in Excel & MS Office - Expert, SQL will be preferred
Technical Skills:
- Sales & acquisition experience, Customer Service, Customer Relationship, Relationship Management
- Be self-driven, and show the ability to deliver on ambiguous projects with incomplete data
Desired Skills:
- An ability and interest in working in a fast-paced, ambiguous, and rapidly changing environment
- Should have worked on Business Projects for an organization, Ex: customer acquisition, and customer retention.
1-3 Years’ experience (maximum 3 years) in Business Analyst/Program Manager/Project Manager role having good knowledge of SQL, Excel, and MS Office
About The Company:
Do Your Thng is a branded content marketplace that helps brands multiply their social and digital media performance through unique content creation with the help of content creators and influencers across genres.
Purpose of the Role:
We are looking for someone who is enthusiastic about client servicing, is adept at team management and can lead projects.
About the Position:
The Client Success Executive will be responsible for directly communicating
with the client and be responsible for understanding the client's brief and
coordinating work between different teams.
Additionally,
Plan & co-ordinate
- Plan for pitches to new/existing clients
- Build a strategy for the team so everyone has work and responsibilities
- Distribute work amongst team members
Liaison with different teams
- Meet and liaise with clients to discuss and identify their promotional requirements
- Liaise with, and act as the link between, the client and the team by maintaining
regular contact with both
- Ensure that communication flows effectively
- Negotiate with clients and agency staff about the details of campaigns
- Handle budgets, manage campaign costs and invoice clients
- Monitor the effectiveness of campaigns
- Arrange and attend meetings
Execute and report
- Make pitches, along with the team, with the aim of securing new business for the
company
- Write client reports
- Present creative work to clients for approval or modification
- Work with the team to devise a campaign that meets the client's brief and budget
- Present the campaign ideas and budget to the client
- Work with the key stakeholders for formulation of marketing strategies
- Train new joinees and ensure smooth workflow
Keep up to date with newer trends and best practices
- Stay abreast with the latest brand campaigns
- Stay up to date with all relevant things in the marketing, advertising and media space
Category Manager should have worked in a Marketing role in the E-Commerce domain or Digital Services (Docter consultation platform).
Owning End to End for a category.
Assisting in Getting a brand on Board.
Taking care of Brand Representation on the platform mainly through Content.
Analyzing data to understand the performance of the Category and mapping it with respect to competitors.
Work with the sourcing team to make sure the important SKUs are always in stock.
Work with Brands to get the latest products/offers on our platform
Requirements:
- Educational Qualification: BCS, MCS, BCA, MCA or equivalent degree in trade/commerce stream with domain knowledge in indirect taxation.
- Prior work experience in tax software solution or tax advisory companies preferred.
- Ability to effectively service large portfolio of customers
- Excellence in Interpersonal Skills with strong command on spoken and written communication skills
- Ability to thrive in a multi-tasking environment
Roles and Responsibilities:
- Guide a team of customer support associates on customer issue investigation and resolution by applying understanding of GST compliance requirements, GSTN APIs, Eway Bill APIs and E-Invoicing APIs etc.
- Logging and keeping records of customer/employee queries
- Analysing call logs so you can spot common trends and underlying problems, to guide support team
- Updating self-help documents or preparing FAQ’s, to build knowledge base of support team on issues raised by ASP Partners and Corporates.
- Ensure timely response to customers with accurate guidance for issue resolution, by measuring the performance of support team on response SLA and quality of response.
- Manage ongoing interaction with key client relationships to build the relationship to level of being the preferred and only service provider for GST compliance requirements.
- Manage monthly billing operations across customer portfolio – including a good control on receivable ageing and reporting to management on realization delays which require management intervention.
- Manage regular interaction with GST Network for customer issues. Build a strong relationship with GST Network to achieve quicker turnaround from GSTN on deliverables.
- Keep a close watch on any updates from GSTN and/or the ASP-GSP ecosystem, to convey relevant updates to our customer portfolio.
• Understanding of Web Content Management is desirable
• Must be proficient in Microsoft Excel & Word
• Ability to work quickly and accurately in fast paced environment
• Ability to prioritize, manage time and meet aggressive deadlines
• Quick, clear verbal and written communication skills
• Ability to collaborate up, down and across the organization
• Highly motivated and detail oriented; Commitment to quality; Open to learning
• Ability to work during off-business hours to support project deadlines.
Catalyst IQ is an exclusive global community of CXOs from leading companies across industries. We help new-age company leaders develop economies of scale by catalyzing their respective organization's growth. Catalyst IQ helps start-ups and corporations solve their concurrent business challenges which include - Fund Raising, Leadership Hiring, and Business Development through Strategic Collaborations.
Job Description
Catalyst IQ is seeking a Key Account Manager to join our team. The ideal candidate would act as a bridge between the high-end clients that Catalyst IQ works with, which includes start-ups and unicorns, and the founders & the recruitment team.
Role Responsibilities
Talking with the senior leadership of all the clients to thoroughly understand their
vision, their requirements & challenges in sourcing a particular role.
Working with the co-founders to build up & execute sourcing strategies that the
recruitment team would work upon for each role.
Managing the recruitment team, coordinating with the clients on a day-to-day level, and
handling the complete lifecycle of a candidate from the time when a candidate was sourced to when it accepts the offer.
Helping the recruiters understand the role in-depth, the sourcing strategy, and the selling points of a company. This also involves talking to candidates at times as well to do a thorough hygiene check and to better sell the role.
Managing all the tracking sheets & dashboards to have a more data-driven approach towards clients and the team.
Role Requirements
1+ years of experience in the HR vertical.
A hustler who is highly meticulous with a problem-solving mindset.
A data-driven person with intermediate experience of using Google Sheets.
Excellent in verbal communication & email writing.
A good listener with a strong presence of mind.
Prior experience in managing internal teams/clients would be a plus.
- Express their operations strategies and objectives to make sure that the company reaches its target and operates effectively.
- Assisting higher executives.
- Working directly with customers handling the documentations.