CRM Platform Manager - Fintech Startup
at Bigul.co
5 - 8 yrs
₹7L - ₹10L / yr
Navi Mumbai, Mumbai
Skills
Customer Relationship Management (CRM)
Salesforce
Customer Retention
Automation
Job Brief
We are currently looking to hire an enthusiastic & driven CRM Manager to join our team and implement improvements to the CRM processes, propose methods to acquire & retain customers and participate in growth campaigns.
Responsibilities
- Analyzing data to inform business development and campaigns
- Driving CRM initiatives and overseeing the execution of campaigns
- Acting as a liaison between the IT and CRM team to identify consumer segments to be targeted for campaigns
- Partnering with different stakeholders to keep them informed about upcoming data management initiatives
- Maintaining and improving data management processes and accuracy
- Working with IT to manage CRM systems and data warehousing
Qualifications
- A bachelor’s degree or higher in marketing, computer science or related field
- Minimum experience of 3 years in creating systems and processes for customer lifecycle management and customer success
- Can work in a fast-paced environment and deliver results on tight deadlines
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Subodh Popalwar
Software Engineer, MemorresFor 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort
About Bigul.co
Founded :
2022
Type
Size :
20-100
Stage :
Raised funding
About
N/A
Connect with the team
Company social profiles
N/A
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4. MIS
Job description:
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2. Support and coordination to external and internal team.
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4. MIS
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What you need to have:
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- Before you apply, please take note of the following:
- Please value your time as well as ours and read through the entire company and job description.
- Do your research, go through the company website before you apply. You may also visit the company links to understand what we do better.
- Please do send in a detailed CV and links to your work. Applications without links / samples / complete portfolio may not be considered.
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If you want accelerated growth & a steep learning curve, AskMisha is the place to be.
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➢ Should be from neighbouring/ accessible locations from Gurgaon.
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➢ Exposure to Sales domain will be preferred.
➢ Excellent Verbal & Written Communications Skills
➢ Custodian of all Qualitative parameters including Quality Scores, Compliance and CSAT ➢ Very Good Presentation, Feedback and Coaching skills ➢ Ability to observe, analyze and identify process improvement opportunities ➢ Must be comfortable working in 24/7 rotational shifts ➢ Ability to work under pressure, Customer Service Attitude with Analytical bent of mind ➢ Highly energetic & enthusiastic. ➢ Should be able to work as Individual Contributor and as a good Team player ➢ Hands-on experience on MS-Office; preferably on MS-Excel, Power Point. ➢ Basic Data Handling and Data interpretation skill
➢ Graduation mandatory
➢ Package: up to 4 - 6 Lac
➢ Location: Gurgaon
➢ Should be from neighbouring/ accessible locations from Gurgaon.
➢ Should be comfortable with 24*7 rotational shifts & self-commuting.
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Subodh Popalwar
Software Engineer, MemorresFor 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort