Warehousing & Packaging Executive

Comprehensive Ayurveda Platform

Warehousing & Packaging Executive

Unnati

Company

Home

Warehousing & Packaging Executive

at Comprehensive Ayurveda Platform

Agency job

via Unnati

0 - 3 yrs

₹4L - ₹5.5L / yr

Delhi, Gurugram, Noida

Skills

warehousing

supply chain

Inventory Management

packaging

Supply Chain Management (SCM)

Vendor Management

Negotiation

Quality control

Global sourcing

Time management

Warehousing

Packaging

Procurement

Vendor Diversification

Are you ready to join a fast-growing, hyper-focused company with a variety of people from very different walks of life - a close-to-perfect ecosystem for both personal and professional growth?

Our client is a Delhi based healthcare platform that is dedicated to Ayurveda and provides wellness solutions to its customers that is tailored and fine-tuned to their requirements. They have created a unique balance of Ayurvedic herbs and western medicine to come up with courses and medical advice which will not only rid their patients of the illness but also helps them bring the body back into balance.

Their services are available across the globe, with over 65% of their client base being from US, UK, and Canada. The company's primary focus is on Ayurveda and taking the ancient knowledge to anyone who wishes to bring back balance to their health and apply the tools in their everyday life.

As a Warehousing and Packaging Executive, you will be looking after the aesthetic appeal of our customers, packaging standards in the cosmetic industry in the West, cost management, vendor development expertise, basic warehouse management skills, cross-

functional collaboration and effective communication skills, with a keenness for learning in a cross-cultural & cross functional environment.

What you will do:

Coming up with innovative ideas for packaging which enhance attractiveness, improve functionality, deflate shipping costs and reduce overall costs of production.
Coordinating with designers and other members of the content team to come to an optimal design/packaging solution.
Maintaining records of packaging requirements, predicting packaging requirement based on information supplied to you to ensure we never have to stock out due to lack of packaging/delayed delivery.
Negotiating with vendors to get the lowest rates possible with the best quality possible.
Coordinating with vendors to ensure all requirements are conveyed to them and they meet delivery timelines.
Visiting the facility of the vendors to conduct a strict quality check.
Ensuring every single piece of packaging delivered to the office is fully checked and only high-quality output is accepted.
Teaching packaging staff the right way of packaging the products manually and maintain a strict quality check there as well.
Ensuring risk diversification by way of vendor diversification - find more and better vendors to continually optimize packaging.
Proactively coordinating with the marketing teams as well as the product team to predict packaging requirements and ensuring supply of packaging well in advance.
Being responsible and taking complete ownership of QC of the packaging material and ensuring it is executed by team members in the most efficient and effective manner possible.

Packaging Procurement and Coordination:
Collaborating with Design team, Brand Development, Supply Chain, Procurement, Product development and Packaging Suppliers, to drive consumer focused innovative and optimized packaging solutions.
Ensuring packaging is “fit for purpose” and compatible with FDA regulations/regulations of a specific geography.
Being responsible for on time packing as per packing plan.
Coordinating with quality and warehouse departments to monitor and document everyday activities of units and ensure efficient working of both manufacturing and packaging department and ensure continuous improvement in the same.
Taking ownership of sample development and quality assurance and getting approvals from respective authority/manager.
Understanding of ‘package & product’ relationship, in terms of shelf life, transportation, physical/climatic hazards and brand identity.
Preparing and developing vendor technical/design briefs where required, working closely with vendors.
Delivering packaging which not only meets the required quality and technical standards, but also creates a luxurious experience for the customers and establish brand positioning and loyalty.
Partnering with packaging vendors, and material suppliers, globally, for the development of packaging components.
Receiving of material with proper documentation.
Managing assigned packaging projects, with minimal guidance, working with cross category teams to gather requirements, ensuring packaging meets the packaging brief, Quality norms, and is delivered on time, in full.
Constantly innovating design, techniques and processes and identification of new vendors to fulfil new and continuing project requirements.
Conducting QC of all packaging materials and get it approved from design team.

Warehouse and Inventory Ops:
Maintaining receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
Maintaining and monitoring inventory of supply and products.
Minimizing inventory loss by incorporating best supply chain practices.
Making improvements and managing inventory life cycle.
Complying with state, and local warehousing, material handling, and shipping requirements by studying existing and new legislation; enforcing adherence to requirements; advising management on needed actions.
Safeguarding warehouse operations and contents by establishing and monitoring security procedures and protocols.
Controlling inventory levels by conducting physical counts; reconciling with data storage system.
Maintaining physical condition of warehouse by planning and implementing design layouts; inspecting equipment; issuing work orders for repair and requisitions for replacement.
Achieving financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
Completing warehouse operational requirements by scheduling and assigning employees, following up on work results.
Maintaining warehouse staff by orienting, and training employees.
Contributing to team effort by accomplishing related results as needed.

Candidate Profile:

What you need to have:

Looking for a candidate with 0-3 years of experience in supply chain with clear understanding of packaging, materials, equipment, warehouse ops and inventory management.
Must be proficient in vendor management, Negotiation, Quality Check (production aesthetic), Global sourcing, Communication.
Basic understanding of costing, warehouse and inventory management, procurement.
Having a superlative sense of aesthetics will be critical.
Being able to contributes to the business positively and is actively looking for challenging environment.
The candidate should be energetic, have a sense of ownership and ready to unlearn and learn.

Added advantage:
Experience in Personal care / cosmetic / luxury packaging.
Capable of handling projects and decision making independently understanding on Design principles, and should be strong on project execution skills.
Knowledge of excel.

What is in it for you?
Enjoy industry standard salaries, but, better than industry standards annual growth rates (based on performance, of course).
Claim the opportunity to grow into a leadership role.
Get a chance to become a critical part of a very unique global experience and build a distinctive brand that stands-out amidst a crowd of beauty and wellness products across the globe.
Enjoy the satisfaction of spreading the power of one of the crowning glories of Indian heritage- the science of Life: Ayurveda, in a way that has never been attempted before.
Gain the experience of working for an international market and thereby, stay abreast if not ahead of global trends.
Work in a fast-growth, hyper-focused company with a variety of people from very different walks of life.

Before you apply, please take note of the following:
Please value your time as well as ours and read through the entire company and job description.
Do your research, go through the company website before you apply. You may also visit the company links to understand what we do better.
Please do send in a detailed CV and links to your work. Applications without links / samples / complete portfolio may not be considered.

Are you ready to join a fast-growing, hyper-focused company with a variety of people from very different walks of life - a close-to-perfect ecosystem for both personal and professional growth?

functional collaboration and effective communication skills, with a keenness for learning in a cross-cultural & cross functional environment.

What you will do:

Coming up with innovative ideas for packaging which enhance attractiveness, improve functionality, deflate shipping costs and reduce overall costs of production.
Coordinating with designers and other members of the content team to come to an optimal design/packaging solution.
Maintaining records of packaging requirements, predicting packaging requirement based on information supplied to you to ensure we never have to stock out due to lack of packaging/delayed delivery.
Negotiating with vendors to get the lowest rates possible with the best quality possible.
Coordinating with vendors to ensure all requirements are conveyed to them and they meet delivery timelines.
Visiting the facility of the vendors to conduct a strict quality check.
Ensuring every single piece of packaging delivered to the office is fully checked and only high-quality output is accepted.
Teaching packaging staff the right way of packaging the products manually and maintain a strict quality check there as well.
Ensuring risk diversification by way of vendor diversification - find more and better vendors to continually optimize packaging.
Proactively coordinating with the marketing teams as well as the product team to predict packaging requirements and ensuring supply of packaging well in advance.
Being responsible and taking complete ownership of QC of the packaging material and ensuring it is executed by team members in the most efficient and effective manner possible.

Packaging Procurement and Coordination:
Collaborating with Design team, Brand Development, Supply Chain, Procurement, Product development and Packaging Suppliers, to drive consumer focused innovative and optimized packaging solutions.
Ensuring packaging is “fit for purpose” and compatible with FDA regulations/regulations of a specific geography.
Being responsible for on time packing as per packing plan.
Coordinating with quality and warehouse departments to monitor and document everyday activities of units and ensure efficient working of both manufacturing and packaging department and ensure continuous improvement in the same.
Taking ownership of sample development and quality assurance and getting approvals from respective authority/manager.
Understanding of ‘package & product’ relationship, in terms of shelf life, transportation, physical/climatic hazards and brand identity.
Preparing and developing vendor technical/design briefs where required, working closely with vendors.
Delivering packaging which not only meets the required quality and technical standards, but also creates a luxurious experience for the customers and establish brand positioning and loyalty.
Partnering with packaging vendors, and material suppliers, globally, for the development of packaging components.
Receiving of material with proper documentation.
Managing assigned packaging projects, with minimal guidance, working with cross category teams to gather requirements, ensuring packaging meets the packaging brief, Quality norms, and is delivered on time, in full.
Constantly innovating design, techniques and processes and identification of new vendors to fulfil new and continuing project requirements.
Conducting QC of all packaging materials and get it approved from design team.

Warehouse and Inventory Ops:
Maintaining receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
Maintaining and monitoring inventory of supply and products.
Minimizing inventory loss by incorporating best supply chain practices.
Making improvements and managing inventory life cycle.
Complying with state, and local warehousing, material handling, and shipping requirements by studying existing and new legislation; enforcing adherence to requirements; advising management on needed actions.
Safeguarding warehouse operations and contents by establishing and monitoring security procedures and protocols.
Controlling inventory levels by conducting physical counts; reconciling with data storage system.
Maintaining physical condition of warehouse by planning and implementing design layouts; inspecting equipment; issuing work orders for repair and requisitions for replacement.
Achieving financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
Completing warehouse operational requirements by scheduling and assigning employees, following up on work results.
Maintaining warehouse staff by orienting, and training employees.
Contributing to team effort by accomplishing related results as needed.

Candidate Profile:

What you need to have:

Looking for a candidate with 0-3 years of experience in supply chain with clear understanding of packaging, materials, equipment, warehouse ops and inventory management.
Must be proficient in vendor management, Negotiation, Quality Check (production aesthetic), Global sourcing, Communication.
Basic understanding of costing, warehouse and inventory management, procurement.
Having a superlative sense of aesthetics will be critical.
Being able to contributes to the business positively and is actively looking for challenging environment.
The candidate should be energetic, have a sense of ownership and ready to unlearn and learn.

Added advantage:
Experience in Personal care / cosmetic / luxury packaging.
Capable of handling projects and decision making independently understanding on Design principles, and should be strong on project execution skills.
Knowledge of excel.

What is in it for you?
Enjoy industry standard salaries, but, better than industry standards annual growth rates (based on performance, of course).
Claim the opportunity to grow into a leadership role.
Get a chance to become a critical part of a very unique global experience and build a distinctive brand that stands-out amidst a crowd of beauty and wellness products across the globe.
Enjoy the satisfaction of spreading the power of one of the crowning glories of Indian heritage- the science of Life: Ayurveda, in a way that has never been attempted before.
Gain the experience of working for an international market and thereby, stay abreast if not ahead of global trends.
Work in a fast-growth, hyper-focused company with a variety of people from very different walks of life.

Before you apply, please take note of the following:
Please value your time as well as ours and read through the entire company and job description.
Do your research, go through the company website before you apply. You may also visit the company links to understand what we do better.
Please do send in a detailed CV and links to your work. Applications without links / samples / complete portfolio may not be considered.

Users love Cutshort

Read about what our users have to say about finding their next opportunity on Cutshort.

Shubham Vishwakarma

Full Stack Developer - Averlon

I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.

Companies hiring on Cutshort

Similar jobs

Senior Product Designer (Candidates from MUMBAI only)

Unicorn startup in Mumbai

Agency job

via Qrata by Blessy Fernandes

Mumbai

5 - 7 yrs

₹30L - ₹38L / yr

Product design

Responsibilities:

As a designer on our team, you'll be responsible for delivering design and innovation across the team to help bring best-in-class digital experiences to life that empower partner brands, warehouse managers, and fellow employees.
Run tight sprints and control the design planning for your projects, you'll drive team motivation to achieve individual and company goals.
Deep empathy for the user and a desire to learn as much as possible about customers
Find new ways of improving user experience by collaborating with others
Model Design values in Design Teams & encourage others to be opinionated
Develop the process/approach for tackling a design problem using known methods; anticipate problems; facilitate skills to engage cross-functional teams
Use an understanding of impact and success metrics to focus and reprioritize their own and the team's efforts

Requirements:

5+ years' experience designing compelling user experiences
Experience working in an agile/scrum environment and working collaboratively with product managers and developers, from concept to implementation
Systems thinking; ability to step back and see a project's larger ecosystem, with a focus on solutions that improve not just one feature but the entire user flow
Ability to lead and deliver projects end to end while effectively managing the stakeholder requirements.
Ability to explore ideas, persuade others, and build consensus on fast-moving projects with varying degrees of ambiguity
Have a keen understanding of the technological, business, and user opportunities and constraints
Ability to distill and reframe problems, then define a framework for resolution, generating clear, elegant solutions for complex challenges
Experience working in Ecommerce setup is a plus.
Proficiency in working with design and prototyping tools like Figma, Miro, etc.
Students from Bachelor's/Master's Degree courses in Design, Human-Computer Interaction (HCI) Human Factors International (HFI), or related fields of study can apply

Responsibilities:

As a designer on our team, you'll be responsible for delivering design and innovation across the team to help bring best-in-class digital experiences to life that empower partner brands, warehouse managers, and fellow employees.
Run tight sprints and control the design planning for your projects, you'll drive team motivation to achieve individual and company goals.
Deep empathy for the user and a desire to learn as much as possible about customers
Find new ways of improving user experience by collaborating with others
Model Design values in Design Teams & encourage others to be opinionated
Develop the process/approach for tackling a design problem using known methods; anticipate problems; facilitate skills to engage cross-functional teams
Use an understanding of impact and success metrics to focus and reprioritize their own and the team's efforts

Requirements:

5+ years' experience designing compelling user experiences
Experience working in an agile/scrum environment and working collaboratively with product managers and developers, from concept to implementation
Systems thinking; ability to step back and see a project's larger ecosystem, with a focus on solutions that improve not just one feature but the entire user flow
Ability to lead and deliver projects end to end while effectively managing the stakeholder requirements.
Ability to explore ideas, persuade others, and build consensus on fast-moving projects with varying degrees of ambiguity
Have a keen understanding of the technological, business, and user opportunities and constraints
Ability to distill and reframe problems, then define a framework for resolution, generating clear, elegant solutions for complex challenges
Experience working in Ecommerce setup is a plus.
Proficiency in working with design and prototyping tools like Figma, Miro, etc.
Students from Bachelor's/Master's Degree courses in Design, Human-Computer Interaction (HCI) Human Factors International (HFI), or related fields of study can apply

PHP Developer

at BDS Services Pvt Ltd (formerly Balaji Data Solutions)

Posted by Madhuri Jaiswal

Mumbai

1 - 2 yrs

₹2L - ₹4L / yr

Vue.js

AngularJS (1.x)

Angular (2+)

React.js

Javascript

+10 more

Responsibilities:

Develop and maintain dynamic websites and web applications using PHP, HTML, CSS, JavaScript, and other relevant technologies.
Proficient in frontend frameworks and libraries like HTML, CSS, Bootstrap, jquery, ajax.
Design and implement both static and dynamic websites catering to client requirements.
Create and maintain Content Management Systems (CMS) and Customer Relationship Management Systems (CRM).
Utilize problem-solving skills to troubleshoot and resolve issues in existing web applications.
Collaborate with cross-functional teams to ensure effective communication and successful project delivery.
Keep abreast of industry trends and emerging technologies to continually improve development processes.

Requirements:

Bachelor’s degree in Computer Science, Engineering, or relevant field.
Proven work experience as a PHP/ CodeIgniter Developer with a strong understanding of frontend and backend development.
Expertise in creating static and dynamic websites, along with hands-on experience in CRM development.
Strong problem-solving skills with the ability to analyse and resolve complex issues efficiently.
In-depth knowledge of PHP frameworks such as CodeIgniter and Laravel, RESTfull APIs.
Familiarity with version control systems (e.g., Git) and agile methodologies.
Excellent communication skills and the ability to work in a collaborative team environment.
Proficiency in MySQL, SQL
Should be able to integrate thirdparty APIs

Preferred Qualifications:

Experience in deploying and managing web applications on different hosting platforms.

Responsibilities:

Develop and maintain dynamic websites and web applications using PHP, HTML, CSS, JavaScript, and other relevant technologies.
Proficient in frontend frameworks and libraries like HTML, CSS, Bootstrap, jquery, ajax.
Design and implement both static and dynamic websites catering to client requirements.
Create and maintain Content Management Systems (CMS) and Customer Relationship Management Systems (CRM).
Utilize problem-solving skills to troubleshoot and resolve issues in existing web applications.
Collaborate with cross-functional teams to ensure effective communication and successful project delivery.
Keep abreast of industry trends and emerging technologies to continually improve development processes.

Requirements:

Bachelor’s degree in Computer Science, Engineering, or relevant field.
Proven work experience as a PHP/ CodeIgniter Developer with a strong understanding of frontend and backend development.
Expertise in creating static and dynamic websites, along with hands-on experience in CRM development.
Strong problem-solving skills with the ability to analyse and resolve complex issues efficiently.
In-depth knowledge of PHP frameworks such as CodeIgniter and Laravel, RESTfull APIs.
Familiarity with version control systems (e.g., Git) and agile methodologies.
Excellent communication skills and the ability to work in a collaborative team environment.
Proficiency in MySQL, SQL
Should be able to integrate thirdparty APIs

Preferred Qualifications:

Experience in deploying and managing web applications on different hosting platforms.

Java developer

at Refixd

2 recruiters

Posted by Kabita Rajkumari

Bengaluru (Bangalore)

3 - 8 yrs

₹9L - ₹18L / yr

Java

Spring Boot

Microservices

Good experience in Javabackend/J2EE, Eclipse, Javascript, XML, Data Structures, Database
Should have good experience working in Springboot.
Good experience in JSON / RESTful API / Web Services.
Experience with Design Patterns.
Experience in AWS and Queuing systems is an advantage
Basic estimation experience
Self starter and quick learner
Should be able to work in a growing environment that is very dynamic and challenging
Good oral and written communication skills
Highly self motivated and directed
Ability to work without a lot of supervision
Experience in working in a team-oriented and collaborative environment.

Good experience in Javabackend/J2EE, Eclipse, Javascript, XML, Data Structures, Database
Should have good experience working in Springboot.
Good experience in JSON / RESTful API / Web Services.
Experience with Design Patterns.
Experience in AWS and Queuing systems is an advantage
Basic estimation experience
Self starter and quick learner
Should be able to work in a growing environment that is very dynamic and challenging
Good oral and written communication skills
Highly self motivated and directed
Ability to work without a lot of supervision
Experience in working in a team-oriented and collaborative environment.

Node Developer

at Think n Solutions

2 recruiters

Posted by TnS HR

Bengaluru (Bangalore)

1 - 9 yrs

Best in industry

NodeJS (Node.js)

MongoDB

Mongoose

Express

Docker

+1 more

Technical Skills Desired:

Must have experience in either of JavaScript frameworks: Angular (Preferred) / ReactJS/Node.
Must have experience in either of backend software development in NODE Js or [J2EE, Spring Boot, Spring core, JPA]
Must have experience in designing/implementing Hibernate/ORM, Restful web services, Micro Services using Java or Node Js
Knowledge with relational/ NoSQL databases (e.g., Oracle, MySQL, MongoDB)
Knowledge with versioning (Git or SVN) /build tools (Maven/Ant/Gradle/Junit), Unit testing & code coverage tools is desired
Knowledge of App / Web servers (NGINX / Tomcat / Jboss Wildfly)
Understands the process of new application development and has the ability to apply these concepts with minimal mentoring and supervision.
Advanced knowledge experience using any of IDE (e.g., Eclipse, SonarQube, STS, VS Code)
Knowledge on Cloud platform, technologies & deployments is an added advantage
Resolves technical issues through debugging, research, and
Must have experience with Agile tools

Functional Skills Desired:

Good knowledge in product development domains
Knowledge in Finance and Insurance domain preferred
Maintain quality and ensure responsiveness of
Complete application development by coordinating requirements, schedules, and activities contributing to team meetings;
Troubleshooting development and production problems across multiple environments and operating platforms.
Collaborate with the rest of the engineering team to design and launch new features
Understanding and implementation of security and data
Ensure designs are in compliance with specifications and standards and best industry
Usage of Process tools – JIRA, TFS, HP QC or any other agile tools, also knowledge of CMM Level 3 development process.
Self-motivated & working independently with minimal
Maintain code integrity and
Experience working with graphic designers and converting designs to visual
Follow the coding standards for java/node and angular

Technical Skills Good to Have:

Usage of troubleshooting tools like J Profiler, J Meter or application performance tuning
Exposure to Non-web-based developments, for both mobile and
Development experience using Docker, Kubernetes, Containerization etc in AWS or other cloud platforms
Willing to take up proof of concepts and showcase the technical capability
Usage of design tools Visio or draw io

Usage of CI/CD pipeline

Technical Skills Desired:

Must have experience in either of JavaScript frameworks: Angular (Preferred) / ReactJS/Node.
Must have experience in either of backend software development in NODE Js or [J2EE, Spring Boot, Spring core, JPA]
Must have experience in designing/implementing Hibernate/ORM, Restful web services, Micro Services using Java or Node Js
Knowledge with relational/ NoSQL databases (e.g., Oracle, MySQL, MongoDB)
Knowledge with versioning (Git or SVN) /build tools (Maven/Ant/Gradle/Junit), Unit testing & code coverage tools is desired
Knowledge of App / Web servers (NGINX / Tomcat / Jboss Wildfly)
Understands the process of new application development and has the ability to apply these concepts with minimal mentoring and supervision.
Advanced knowledge experience using any of IDE (e.g., Eclipse, SonarQube, STS, VS Code)
Knowledge on Cloud platform, technologies & deployments is an added advantage
Resolves technical issues through debugging, research, and
Must have experience with Agile tools

Functional Skills Desired:

Good knowledge in product development domains
Knowledge in Finance and Insurance domain preferred
Maintain quality and ensure responsiveness of
Complete application development by coordinating requirements, schedules, and activities contributing to team meetings;
Troubleshooting development and production problems across multiple environments and operating platforms.
Collaborate with the rest of the engineering team to design and launch new features
Understanding and implementation of security and data
Ensure designs are in compliance with specifications and standards and best industry
Usage of Process tools – JIRA, TFS, HP QC or any other agile tools, also knowledge of CMM Level 3 development process.
Self-motivated & working independently with minimal
Maintain code integrity and
Experience working with graphic designers and converting designs to visual
Follow the coding standards for java/node and angular

Technical Skills Good to Have:

Usage of troubleshooting tools like J Profiler, J Meter or application performance tuning
Exposure to Non-web-based developments, for both mobile and
Development experience using Docker, Kubernetes, Containerization etc in AWS or other cloud platforms
Willing to take up proof of concepts and showcase the technical capability
Usage of design tools Visio or draw io

Usage of CI/CD pipeline

Customer Success Engineer

at Purplerain Technologies INC

1 recruiter

Posted by Jesthna K

Remote only

1 - 2 yrs

₹3L - ₹4L / yr

Customer Success

Customer Support

The role is about 70% support (aka reactive > keeping the customer happy) and 30% success (aka pro-active > helping the customer get success with LimeCall to stick and love us).

On the SUPPORT side, you’ll be doing things like… (80% of your day)

Helping customers and potential customers on LIVE Chat (we use Intercom)
Figuring out the “problem” the customer is having with our software. ("My text didn’t get sent, what happened?")
Manage customer success pipeline (we use Hubspot)
Relaying bugs to our development team to get taken care of (we use Jira)
Creating user stories around customers wants, needs, issues (Asana)
Using Stripe to process payments, refunds, and all things billing
Create systems for tracking bugs, feature requests, and better ways to improve our support process and channel
Create, edit, and continuously update our knowledge-base so our customers don’t have to bother you on how to do the simple things.
Create videos and animated gif's that show people how to DO things (people love walk-throughs)

On the SUCCESS side, here are some things that you’ll be doing… (30% of your day)

Host group & 1-on-1 demo’s, webinars, and training with leads and customers weekly and monthly
Create surveys and google forms to gain feedback from current customers
Reach out to “likely to churn” customers to help them get value from Salesmsg
Engage with canceling customers and design a system for tracking for later followup.
Speak with customers on the phone, text message, live chat, email, and other channels to help them with whatever questions they have.
Onboard new customers

The role is about 70% support (aka reactive > keeping the customer happy) and 30% success (aka pro-active > helping the customer get success with LimeCall to stick and love us).

On the SUPPORT side, you’ll be doing things like… (80% of your day)

Helping customers and potential customers on LIVE Chat (we use Intercom)
Figuring out the “problem” the customer is having with our software. ("My text didn’t get sent, what happened?")
Manage customer success pipeline (we use Hubspot)
Relaying bugs to our development team to get taken care of (we use Jira)
Creating user stories around customers wants, needs, issues (Asana)
Using Stripe to process payments, refunds, and all things billing
Create systems for tracking bugs, feature requests, and better ways to improve our support process and channel
Create, edit, and continuously update our knowledge-base so our customers don’t have to bother you on how to do the simple things.
Create videos and animated gif's that show people how to DO things (people love walk-throughs)

On the SUCCESS side, here are some things that you’ll be doing… (30% of your day)

Host group & 1-on-1 demo’s, webinars, and training with leads and customers weekly and monthly
Create surveys and google forms to gain feedback from current customers
Reach out to “likely to churn” customers to help them get value from Salesmsg
Engage with canceling customers and design a system for tracking for later followup.
Speak with customers on the phone, text message, live chat, email, and other channels to help them with whatever questions they have.
Onboard new customers

Data Engineer

Global SaaS product built to help revenue teams. (TP1)

Agency job

via Multi Recruit by Kavitha S

Bengaluru (Bangalore)

1 - 5 yrs

₹30L - ₹40L / yr

Spark

Data Engineer

Airflow

SQL

No SQL

+1 more

3-6 years of relevant work experience in a Data Engineering role.
Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases.
Experience building and optimizing data pipelines, architectures, and data sets.
Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
Strong analytic skills related to working with unstructured datasets.
A good understanding of Airflow, Spark, NoSQL databases, Kafka is nice to have.
Premium Institute Candidates only

3-6 years of relevant work experience in a Data Engineering role.
Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases.
Experience building and optimizing data pipelines, architectures, and data sets.
Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
Strong analytic skills related to working with unstructured datasets.
A good understanding of Airflow, Spark, NoSQL databases, Kafka is nice to have.
Premium Institute Candidates only

Frontend Developer

at Rely

1 video

3 recruiters

Posted by Prakash Raja

Remote, Bengaluru (Bangalore), Chennai, Kochi (Cochin), Mumbai, Kolkata, NCR (Delhi | Gurgaon | Noida), Hyderabad

3 - 7 yrs

₹10L - ₹18L / yr

AngularJS (1.x)

angular

Javascript

HTML/CSS

Responsibilities:

Working with the product team and designers to collaboratively build the products that pushes Rely to reach our next stage of growth.
Tackle the challenges that occur from having your code running on different merchant websites.
Ensure the technical feasibility of UI/UX designs.
Optimise applications for maximum speed and scalability.
Collaborate with other team members and stakeholders.
Move fast.

Requirements:

3+ years of hands-on product experience in professional software development with front end web development and experience in building user interfaces
At least one year experience with Angular.
Experience writing good JavaScript code from scratch.
Familiarity with web development cycles (e. g. package management, module bundling, unit, and integration testing, browser capabilities, etc. ).
An eye for detail and empathy for the customer.
Experience building for mobile platforms.
Ability to write clean, semantic HTML and CSS, agonising along the way for pixel perfection.

Experience working at a fast-growth startup.
Experience upgrading angular.

Responsibilities:

Working with the product team and designers to collaboratively build the products that pushes Rely to reach our next stage of growth.
Tackle the challenges that occur from having your code running on different merchant websites.
Ensure the technical feasibility of UI/UX designs.
Optimise applications for maximum speed and scalability.
Collaborate with other team members and stakeholders.
Move fast.

Requirements:

3+ years of hands-on product experience in professional software development with front end web development and experience in building user interfaces
At least one year experience with Angular.
Experience writing good JavaScript code from scratch.
Familiarity with web development cycles (e. g. package management, module bundling, unit, and integration testing, browser capabilities, etc. ).
An eye for detail and empathy for the customer.
Experience building for mobile platforms.
Ability to write clean, semantic HTML and CSS, agonising along the way for pixel perfection.

Experience working at a fast-growth startup.
Experience upgrading angular.

Oracle Virtualization Engineer

Company Name - Focus Datatech System Pvt Ltd, Pune

Agency job

via ITGYANI by Ashish IT Gyani

Pune

2 - 7 yrs

₹4L - ₹7L / yr

Oracle

Virtualization

Apache

VMWare

Oracle VM

+5 more

Company Name - Focus Datatech System Pvt Ltd, Pune

Job Description -

OVM AND SERVER TASKS

Good Understanding about virtualization technology like VMware/OracleVM and Linux administration including installation, configuration, and maintenance.
Using ITIL best practice that can be incorporated into the operational running of the IT system to include Change/incident/problem/capacity planning.
NFS file sharing and the Linux automounter.
Perform installation and configuration of operating systems, applications and storage provisioning.
Process improvements and makes recommendations in continuous quality improvements.
Deliver Changes to the UNIX platform by leveraging the change control process communicating and seeking approvals from business owners.
Working closely with internal development teams, database teams and implementation teams to deliver a new solution.
Managing the 24*7 Production support.
Troubleshooting problems related to Apache, Mail, DNS, FTP, MySQL, etc.
Giving technical support and configure according to the requirement for the Development Team.
Creation and execution of Shell (Bash) Script to make the work automate and to interact with databases.
Solving login Problem, handling troubleshooting, installation and many more.
Configure installation NIS/SAMBA/NFS setup with Active Directory integration and Provide support and Maintenance.

Company Name - Focus Datatech System Pvt Ltd, Pune

Job Description -

OVM AND SERVER TASKS

Good Understanding about virtualization technology like VMware/OracleVM and Linux administration including installation, configuration, and maintenance.
Using ITIL best practice that can be incorporated into the operational running of the IT system to include Change/incident/problem/capacity planning.
NFS file sharing and the Linux automounter.
Perform installation and configuration of operating systems, applications and storage provisioning.
Process improvements and makes recommendations in continuous quality improvements.
Deliver Changes to the UNIX platform by leveraging the change control process communicating and seeking approvals from business owners.
Working closely with internal development teams, database teams and implementation teams to deliver a new solution.
Managing the 24*7 Production support.
Troubleshooting problems related to Apache, Mail, DNS, FTP, MySQL, etc.
Giving technical support and configure according to the requirement for the Development Team.
Creation and execution of Shell (Bash) Script to make the work automate and to interact with databases.
Solving login Problem, handling troubleshooting, installation and many more.
Configure installation NIS/SAMBA/NFS setup with Active Directory integration and Provide support and Maintenance.

Java Developer

at Optisol Business Solutions Pvt Ltd

4 recruiters

Posted by Krishnaveni Hemanthkumar

Chennai

2 - 4 yrs

₹4L - ₹8L / yr

Hibernate (Java)

Spring

Java

J2EE

Struts

+3 more

1.Candidates should have experience in design and develop high-volume applications for delivering high-availability and performance. 2.Write Well designed, testable and efficient code. 3.Ensure designs are in compliance with specifications. 4.Prepare and produce releases of software components. 5.Support continuous improvement by investigating alternatives and technologies for the architectural review. 6.Should be highly motivated in both solo and team situations by contributing to a great team spirit. 7.Desire and drive to take an active role in improving the end product 8. should have strong knowledge of client server interaction, good understanding of REST architecture

Fullstack Developer

at Prendo

1 recruiter

Posted by Jashank Bhandari

Pune

2 - 5 yrs

₹0L - ₹6L / yr

Woocommerce

PHP

Wordpress

HTML/CSS

Plugin development

+2 more

Prendo is an ecommerce startup based in Pune renting high end luxury products to customers in India. A young company focussed on luxury, technology and customer service. A great can-do attitude and self funded, Prendo is the new Unicorn to unleash. Experience in Custom WordPress Website Development, Custom Plugin Development and WordPress Theme Customization. Experience on E-commerce platforms Please note, candidates with exposure to various Open Source web platforms and APIs will be preferred. Full stack developers will be most preferred Experience with Wordpress Experts in HTML To Wordpress themeing Plug in Creation and Management Able to develop theme. Mastery of HTML, CSS, PHP and jQuery; Experience with object-oriented programming Experience with mobile platforms. Strong understanding and hands-on in HTML, DHTML, XML, CSS, JavaScript, JQuery/Prototype and AJAX. Very strong understanding of database technologies and SQL Optimization. Clear understanding of product development environment and methodologies. Familiarity with web technology trends (Web 2.0) and the evolution of the Internet. Experience with Wordpress is mandatory, other CMS/framework experience will be an added advantage. Experience with Wordpress Theme, Widgets and Plugin customizing and developing new wordpress themes, Plugin modification/development and widgets development. Expert knowledge in Wordpress installation, configuration, Administration, security, and optimization. Desired Experience in customizing existing 3rd party themes, Plugin. Essential Skills WordPress WooCommerce PHP MySQL HTML/CSS Outstanding problem solving/troubleshooting Javascript (jQuery)

Why apply to jobs via Cutshort