Their services are available across the globe, with over 65% of their client base being from US, UK, and Canada. The company's primary focus is on Ayurveda and taking the ancient knowledge to anyone who wishes to bring back balance to their health and apply the tools in their everyday life.
- Coming up with innovative ideas for packaging which enhance attractiveness, improve functionality, deflate shipping costs and reduce overall costs of production.
- Coordinating with designers and other members of the content team to come to an optimal design/packaging solution.
- Maintaining records of packaging requirements, predicting packaging requirement based on information supplied to you to ensure we never have to stock out due to lack of packaging/delayed delivery.
- Negotiating with vendors to get the lowest rates possible with the best quality possible.
- Coordinating with vendors to ensure all requirements are conveyed to them and they meet delivery timelines.
- Visiting the facility of the vendors to conduct a strict quality check.
- Ensuring every single piece of packaging delivered to the office is fully checked and only high-quality output is accepted.
- Teaching packaging staff the right way of packaging the products manually and maintain a strict quality check there as well.
- Ensuring risk diversification by way of vendor diversification - find more and better vendors to continually optimize packaging.
- Proactively coordinating with the marketing teams as well as the product team to predict packaging requirements and ensuring supply of packaging well in advance.
- Being responsible and taking complete ownership of QC of the packaging material and ensuring it is executed by team members in the most efficient and effective manner possible.
- Packaging Procurement and Coordination:
- Collaborating with Design team, Brand Development, Supply Chain, Procurement, Product development and Packaging Suppliers, to drive consumer focused innovative and optimized packaging solutions.
- Ensuring packaging is “fit for purpose” and compatible with FDA regulations/regulations of a specific geography.
- Being responsible for on time packing as per packing plan.
- Coordinating with quality and warehouse departments to monitor and document everyday activities of units and ensure efficient working of both manufacturing and packaging department and ensure continuous improvement in the same.
- Taking ownership of sample development and quality assurance and getting approvals from respective authority/manager.
- Understanding of ‘package & product’ relationship, in terms of shelf life, transportation, physical/climatic hazards and brand identity.
- Preparing and developing vendor technical/design briefs where required, working closely with vendors.
- Delivering packaging which not only meets the required quality and technical standards, but also creates a luxurious experience for the customers and establish brand positioning and loyalty.
- Partnering with packaging vendors, and material suppliers, globally, for the development of packaging components.
- Receiving of material with proper documentation.
- Managing assigned packaging projects, with minimal guidance, working with cross category teams to gather requirements, ensuring packaging meets the packaging brief, Quality norms, and is delivered on time, in full.
- Constantly innovating design, techniques and processes and identification of new vendors to fulfil new and continuing project requirements.
- Conducting QC of all packaging materials and get it approved from design team.
- Warehouse and Inventory Ops:
- Maintaining receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
- Maintaining and monitoring inventory of supply and products.
- Minimizing inventory loss by incorporating best supply chain practices.
- Making improvements and managing inventory life cycle.
- Complying with state, and local warehousing, material handling, and shipping requirements by studying existing and new legislation; enforcing adherence to requirements; advising management on needed actions.
- Safeguarding warehouse operations and contents by establishing and monitoring security procedures and protocols.
- Controlling inventory levels by conducting physical counts; reconciling with data storage system.
- Maintaining physical condition of warehouse by planning and implementing design layouts; inspecting equipment; issuing work orders for repair and requisitions for replacement.
- Achieving financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
- Completing warehouse operational requirements by scheduling and assigning employees, following up on work results.
- Maintaining warehouse staff by orienting, and training employees.
- Contributing to team effort by accomplishing related results as needed.
What you need to have:
- Looking for a candidate with 0-3 years of experience in supply chain with clear understanding of packaging, materials, equipment, warehouse ops and inventory management.
- Must be proficient in vendor management, Negotiation, Quality Check (production aesthetic), Global sourcing, Communication.
- Basic understanding of costing, warehouse and inventory management, procurement.
- Having a superlative sense of aesthetics will be critical.
- Being able to contributes to the business positively and is actively looking for challenging environment.
- The candidate should be energetic, have a sense of ownership and ready to unlearn and learn.
- Added advantage:
- Experience in Personal care / cosmetic / luxury packaging.
- Capable of handling projects and decision making independently understanding on Design principles, and should be strong on project execution skills.
- Knowledge of excel.
- What is in it for you?
- Enjoy industry standard salaries, but, better than industry standards annual growth rates (based on performance, of course).
- Claim the opportunity to grow into a leadership role.
- Get a chance to become a critical part of a very unique global experience and build a distinctive brand that stands-out amidst a crowd of beauty and wellness products across the globe.
- Enjoy the satisfaction of spreading the power of one of the crowning glories of Indian heritage- the science of Life: Ayurveda, in a way that has never been attempted before.
- Gain the experience of working for an international market and thereby, stay abreast if not ahead of global trends.
- Work in a fast-growth, hyper-focused company with a variety of people from very different walks of life.
- Before you apply, please take note of the following:
- Please value your time as well as ours and read through the entire company and job description.
- Do your research, go through the company website before you apply. You may also visit the company links to understand what we do better.
- Please do send in a detailed CV and links to your work. Applications without links / samples / complete portfolio may not be considered.
Subodh Popalwar
Software Engineer, Memorres
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Overview:
The Senior Operations Executive plays a pivotal role in overseeing the daily operations of the organization. He/she is responsible for ensuring smooth functioning across various departments, optimizing processes, and implementing strategies to enhance efficiency and productivity. This position will report directly to the Operations Manager and collaborate with department heads to achieve organizational goals.
Key Responsibilities:
Strategic Planning:
- Develop and implement operational strategies aligned with the organization's objectives.
- Identify opportunities for process improvement and cost optimization.
Process Optimization:
- Analyse existing operational processes and identify opportunities for improvement.
- Develop and implement strategies to streamline workflows and enhance efficiency.
- Establish and maintain standard operating procedures (SOPs)
Cross-Functional Collaboration:
- Collaborate with various departments to understand their support needs.
- Address any operational issues that may arise and work towards resolution.
Technology Integration:
- Identify and evaluate new technologies or tools that can improve operational processes.
- Oversee the implementation of new systems and ensure proper training for the team.
Budget Management:
- Assist in the development and management of the operations support budget.
- Monitor expenditures and implement cost-saving measures where possible.
Managing Operational teams:
- Managing functional teams like technical operations, Legal, Business operations, etc, and reviewing daily/monthly planning and goals.
Vendor Management:
- Identify and evaluate potential vendors for operational support services.
- Negotiate contracts and agreements to ensure favourable terms for the organization.
- Collaborate with vendors to resolve issues and improve service delivery.
Qualifications:
- Must have:
- Engineering (Software/IT/Computer) +2 years of work experience + MBA (Operations/ Business Management) +3 years of experience
- Certification in project management or operations management (e.g., PMP, Six Sigma).
- Proficiency in MS Tools, JIRA, Atlassian, Confluence, MIRO (or any similar tool)
- Proven experience in operations management or a similar role.
- Strong leadership and team management skills.
- Excellent analytical and problem-solving abilities.
- Proficiency in project management tools and software.
- Sound knowledge of industry regulations and compliance standards.
Additional Requirements:
- Flexibility to adapt to changing priorities and work in a fast-paced environment.
- Ability to make sound decisions under pressure.
- Commitment to maintaining confidentiality and integrity.
- Willingness to travel occasionally as and when required.
Benefits and perks:
- Progressive leave policy for effective work-life balance.
- Training and Certification budget for your professional growth and development.
- Company-sponsored workcation once a year.
- Multicultural peer groups and supportive workplace policies.
- Celebrate monthly team events and fun-filled outings.
About Company
They are group of companies based out of Pune, seeks to use innovative pedagogy and technology to bring the best global standards of skill development to the world’s under-privileged citizens.
Responsibilities
• Formulate business strategy with others in the executive team
• Design policies that align with overall strategy
• Implement efficient processes and standards
• Coordinate customer service operations and find ways to ensure customer retention
• Plan, monitor, and analyze key metrics for day-to-day operations to ensure efficient and timely completion of tasks
• Ensure compliance and data accuracy
• Oversee the implementation of technology solutions throughout the organization
• Manage contracts and relations with customers, vendors, partners and other stakeholders
• Oversee expenses and budgeting to help the organization optimize costs and benefits
• Mentor and motivate teams to achieve productivity and engagement
• Report on operational performance and suggest improvements
Requirements and skills
• Proven experience as Head of Operations, Operations Director or similar leadership role
• Familiarity with all business functions including HR, finance, supply chain and IT
• Good IT knowledge
• Good with numbers and financial planning – budgets and business plans
• Outstanding communication and negotiation skills
• Excellent organizational and leadership ability
• Analytical mind
• Problem-solving aptitude
• Bachelor’s degree (or equivalent) or Masters in business administration or related field
About Company
Our client is one of the strongest Consumer brands in the Bakery category, having a 25000 sq ft state-of-the-art centralized manufacturing facility with European equipment near Ahmedabad, Gujarat. The founding team consists of a ‘Master Baker’ from Le Cordon Bleu, Paris, one of the finest culinary institutes in the world and an IIM-A alumni with a McKinsey background.
Job Description:
- Product Development:
- Includes new product development, product improvement, process improvement and optimization.
- Formulate bakery recipes for products such as cakes, cookies and dough in general that will deliver optimal flavor systems which comply with cost, product concept design, and regulatory and sensory requirements.
- Create recipes that are consistent with the company philosophy of “honest dough” that optimize the taste experience and achieve preference in testing with target consumers
- Develop and implements the technical plans for multiple food development projects simultaneously
- Project work includes all phases of New Product Development from initial prototype development, to pilot plant scale, to full-scale commercialization.
- Design and executes experiments, analyze and interprets data to make sound technical recommendations for specific projects
- Prepare prototype food products using the research lab, pilot lab, manufacturing facilities and equipment as required.
- Provide solutions to a wide range of challenges by applying technical knowledge and experience
- Collaboration with cross-functional teams and technical peers, throughout the development of new products and processes
- Develop and implements cost savings ideas through formula and process optimization.
- Projects like improving certain product attributes like nutritional value, shelf- life etc
- Training the workforce on the new products and processes, making product barcode labels and supervising the production of the pilot batch.
- Quality Assurance:
- Includes all areas and processes of the plant like production, packaging, raw material inspection etc.
- Ensuring regulatory compliance
- Conducting regular internal audits
- Raw Material Quality Control:
- Supervision of all raw material quality checks and inspections including food ingredients, water, packaging material, cleaning supplies etc.
- Ensuring proper documentation is maintained
- Finished Product Testing:
- Sending products for testing including nutritional information, a shelf- life, quality etc. and documenting the same
- Suggesting any health/nutritional claims or taking corrective action (if required) based on the tests
- Miscellaneous:
- Other miscellaneous tasks like creating content for product packaging, description etc.
- Coordination of external visits, audits, training, workshops etc.
Qualification, Experience, and Skills required:
- 2- 4 years experience in a food manufacturing environment and QC Lab
- B.Sc. or equivalent degree in Food discipline.
- Previous Project Management experience.
- Strong leader with good interpersonal and communications skills with the ability to communicate across departments/suppliers and external customers.
- Strong organizational, and project management skills to assist with critical path deadlines and project priorities.
- Working knowledge of the factory and raw materials currently used on site.
- Can effectively time manage - to structure the team's day efficiently with regards to differing priorities/workloads as well as working to tight deadlines.
- Hardworking and passionate with an eye for detail.
- Ability to problem solve
We are a full-service digital marketing and e-commerce agency committed to helping businesses of all sizes achieve their online goals. We are looking for a highly motivated and results-driven E-commerce Executive to join our team. As an Ecommerce Executive, you will be responsible for managing our online store and ensuring that our customers have a seamless shopping experience. You will work closely with our marketing, operations, and customer service teams to drive sales and increase customer loyalty.
Key Responsibilities:
1. Manage the day-to-day operations of our online store, including product listing, inventory management, order processing, and shipping on various portals like Amazon, Flipkart, Meesho, Paytm, Myntra, Mirraw, Nykaa, and Shopify, etc.
2. Develop and execute e-commerce marketing strategies to drive traffic and sales, including email marketing, social media advertising, and search engine optimization (SEO).
3. Analyze sales data and customer behavior to identify trends and opportunities for improvement, and provide recommendations for product assortment, pricing, and promotions.
4. Manage relationships with vendors and partners to ensure the timely delivery of products and services.
5. Monitor customer reviews and feedback and respond to inquiries and complaints in a timely and professional manner.
6. Develop and maintain a deep understanding of the competitive landscape and industry trends to inform business strategy and drive innovation.
7. Work closely with our offline sales team to ensure a seamless shopping experience for our customers across all channels.
8. Manage and optimize product listings, ensuring that all product information, images, and prices are accurate and up-to-date.
9. Monitor website performance and user experience, and identify areas for improvement to increase conversion rates and customer satisfaction.
10. Develop and execute promotional campaigns, such as discounts, coupon codes, and free shipping offers, to drive sales and increase customer engagement.
11. Collaborate with the design and content teams to create visually appealing and engaging website content, such as banners, landing pages, and product videos.
12. Monitor inventory levels and work closely with the operations team to ensure timely and accurate order fulfillment and delivery.
13. Analyze website traffic and sales data to identify patterns and insights, and provide recommendations for business growth and optimization.
14. Stay up-to-date with industry trends, best practices, and emerging technologies, and apply them to improve our e-commerce operations and customer experience.
Requirements:
- Bachelor's degree in business, marketing, or a related field.
- 2-3 years of experience in e-commerce, preferably in the fashion industry.
- Strong understanding of e-commerce platforms, technologies, and tools, including Shopify, Magento, and Google Analytics.
- Experience with email marketing, social media advertising, and SEO.
- Strong analytical skills and the ability to use data to drive business decisions.
- Excellent communication and interpersonal skills.
- Strong organizational skills and the ability to manage multiple tasks and priorities.
- Ability to work independently and as part of a team.
This is an exciting opportunity for a highly motivated and results-driven individual to join a fast-growing e-commerce company and make a significant impact on our business. We offer a competitive salary, a dynamic work environment, and opportunities for professional growth and development.
If you are passionate about e-commerce and the fashion industry and are looking for a challenging and rewarding career, we would love to hear from you. Please submit your resume and a cover letter outlining your qualifications and interest in the position to apply for this role.
Nucleus Softwares: Senior Quality Lead
NOIDA
Job Role:
- Associate Manager for Nucleus Product, Implementation, Support and Services projects
- Sound Knowledge of Quality Management Processes and Software Development Lifecycle
- Experience in IT Organization
- Strong knowledge of industry best practices including Agile, CMMI, PMBOK, ISO, Six Sigma
- Strong knowledge of key areas of project management including Schedule, Quality and Risk Management
- Strong insights about Quality Measurement Framework & Metrics
- Proven internal stakeholders management skills
- Strong verbal and written communication skill
- Proactive outlook and approach
Job Responsibilities:
Software Quality Assurance
- Liaison with business heads, program manager and team to maintain continuous process implementation and improvements
- Identify improvement areas and raise right alert at the right time
- Ensure timely reporting of metrics and dashboard
- Ensure information readiness for quick reference
- Consistently strong performance as a quality management professional
- Strong insight on Defect Prevention and Causal Analysis
- Assist and support business leaders in driving various Quality Management programs and initiatives
Desired for the Role:
- Qualification: MCA / M.Sc. Computer Science
- 7-12 years of experience, good insights of the prevailing Quality Management Standards
- Good Knowledge of Microsoft Office, Microsoft Project, JIRA, SVN, SharePoint
- Strong analytical skills and knowledge of analytical tools.
- Strong experience of planning and managing Audits and Reviews
- Team player with highly collaborative mind set
- Needs to be go getter, highly motivated professional
Future Career Progression:
Nucleus is well known for identifying, nurturing and promoting the internal talent and having long mutually rewarding associations with its performing associates. Our focus programs helps our associates to continuously grow based on their capability, performance and career aspirations.
Over coming years, this role can evolve, either in the area of SEPG and Analytics
Started in 2015, this lifestyle and accessories startup has taken over the consumer electronics sector in India. Our client has a product range that includes an extensive catalog of headphones, speakers, travel accessories, and modern earphones. It believes in providing cutting edge electronic products stamped with durability and affordability.
The brand is associated with some of the major icons across categories and tie-ups with industries covering fashion, sports, and music, of course. The founders are Marketing grads, with vast experience in the consumer lifestyle products and other major brands. With their vigorous efforts toward quality and marketing, they have been able to strike a chord with major E-commerce brands and even consumers.
- Increasing efficiency of return center, looking at process from unloading to put away and measure each stage
- Planning of spares - packaging for return
- Ensuring zero stock out for spare and packing material
- Working on efficiency of testing center and ensuring all goods repacked are in line with company standard
- Working with warranty team for forward guidance on what will come as return so warranty stock can be planned
- Reconciling debits issued by Amazon, Flipkart and Myntra and tracking advance shipping notice and ensuring that these are GRN , if not received in 15 days then raising a case with respective partner and tracking the entire life cycle with finance
- Managing Inventory accuracy and cycle count to ensure zero stock pilferage
- Raising tickets for shortages received viz a viz debit notes issued
- Mandatory to have specialization in return management and good planning skill and data driver approach
- Data driven mindset , should be have analytical bent of mind to reduce returns
- Should have worked in operations driven company with good analytic and problem solving capabilities
- Six sigma certified
- Strong with excel
- MBA from a good institute
- Esop can be given based on performance
- Minimum 4 year experience into high volume operational businesses
- Preferably from e-commerce domain
With the vision to teach millions in a scalable way, they have pioneered a proprietary online teaching platform, which completely mirrors the offline classroom experience into online, and thus delivers a world-class learning experience to students.
With an in-house placement cell, they are actively involved in sourcing relevant tech openings and showcasing their students profiles to get them a rewarding career in tech.
- Coordinating and facilitating call calibration sessions for the teams.
- Preparing timely and relevant reports and providing actionable data for internal stakeholders as needed.
- Identifying process gaps and fixing them to ensure that the process is streamlined.
- Training and coaching the team members to help them improve the quality and deliver the required performance.
- Undertaking various initiatives to ensure high standards of quality across all teams.
What you need to have:
- Should have experience in call auditing and call monitoring.
- Minimum 3 years of work experience into quality for BPO/ Ed-Tech/ E-commerce/ Internet industry.
- Good with MS office skills like excel, word, powerpoint etc.
- Confident and Presentable
- Excellent Communication Skills
- B-Tech or IT Background Preferable (Not Mandatory)
- Manages day to day business of the operations department
- Oversees operational processes while looking for improvement opportunities
- Anticipates & tracks operational risks and provides strategic solutions
- Works with sales teams to help set and meet daily and quarterly goals.
- Plays a significant role in long-term planning and implementing quality control processes.
- Works closely with COO on other special planning and departmental projects.
- Oversees and reports weekly, monthly, quarterly, and annual metrics.
- Collaborates with other back-office team members to ensure seamless business execution, reinforce positive morale, and uphold company values.
- Collaborates with transitions and onboarding team as needed.
If you want accelerated growth & a steep learning curve, AskMisha is the place to be.
➢ Exposure to Sales domain will be preferred.
➢ Excellent Verbal & Written Communications Skills
➢ Custodian of all Qualitative parameters including Quality Scores, Compliance and CSAT ➢ Very Good Presentation, Feedback and Coaching skills ➢ Ability to observe, analyze and identify process improvement opportunities ➢ Must be comfortable working in 24/7 rotational shifts ➢ Ability to work under pressure, Customer Service Attitude with Analytical bent of mind ➢ Highly energetic & enthusiastic. ➢ Should be able to work as Individual Contributor and as a good Team player ➢ Hands-on experience on MS-Office; preferably on MS-Excel, Power Point. ➢ Basic Data Handling and Data interpretation skill
➢ Graduation mandatory
➢ Package: up to 4 - 6 Lac
➢ Location: Gurgaon
➢ Should be from neighbouring/ accessible locations from Gurgaon.
➢ Should be comfortable with 24*7 rotational shifts & self-commuting.
Key Responsibilities: ➢ Audit Call (Voice) interactions on Product, Process, Communication and compliance parameters ➢ Conduct One-O-One and Group Feedback Sessions for the targeted population to improve their performance ➢ Custodian of all Qualitative parameters including Quality Scores, Compliance and CSAT ➢ Data analysis and making quality reports and review decks ➢ Conducting calibration sessions with partner BPO teams and work as master calibrator to ensure consistent scoring approach ➢ Identify Process Improvements and make recommendations ➢ By using knowledge of process, proactively identify areas of concern & highlight to the change Team ➢ Identify Training needs and working in close coordination with Training team to help Advisors come up of the learning curve ➢ Conduct Certification for the New Hires ➢ Conducting Compliance Audits to trace malpractices and share internal compliance feedback with the Management
Follow CutshortSubodh Popalwar
Software Engineer, Memorres