Business Development Executive

About MyOperator:

MyOperator is India's leading cloud communications provider, empowering over 10,000 businesses across diverse industries with innovative SaaS solutions. Our offerings include Cloud Call Center, IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions, and Heyo Phone. We are dedicated to delivering excellence through cutting-edge technology and exceptional customer service.

About the Role:

Are you a results-driven and detail-oriented professional with a strong understanding of telecom regulations and backend operations? We are seeking a dynamic Compliance Analyst - Operations to take ownership of backend operations, vendor management, and ensure full adherence to telecom-related compliances.

This role requires a deep understanding of telecom infrastructure, data center operations, and regulatory frameworks. You will be instrumental in driving compliance, optimizing operational processes, supporting strategic business growth, and mitigating potential operational and compliance risks.

Key Responsibilities:

• Regulatory Compliance: Ensure adherence to all telecom-related laws, licenses, and regulatory guidelines (TRAI, DoT, etc.). Stay updated on compliance mandates, coordinate audits and filings, and manage relationships with regulatory bodies.
• Telecom Procurement & Vendor Management: Conduct end-to-end procurement of telecom resources and services, ensuring cost efficiency, SLA adherence, and compliance in vendor contracts. Develop and execute vendor management strategies including evaluation, onboarding, contract compliance checks, and performance reviews.
• Data Center Operations: Oversee procurement and resource planning for data center infrastructure, monitor performance, identify areas for optimization and regulatory alignment, and ensure adherence to relevant security standards.
• Vendor Governance: Develop and execute vendor management strategies including evaluation, onboarding, contract compliance checks, and performance reviews. Manage relationships with key vendors.
• Asset & Infrastructure Troubleshooting: Manage technical troubleshooting, minimize downtime, and ensure preventive maintenance protocols for telecom infrastructure and data centers.
• Ticketing & Issue Resolution: Handle operational queries via ticketing system, conduct root cause analysis, and suggest process improvements.
• SOPs & Process Development: Define, document, and suggest Standard Operating Procedures (SOPs) across telecom, compliance, and operations functions. Identify opportunities for automation in operational processes.
• Data Management & Reporting: Collect and analyze data from internal and external sources to support management decision-making. Develop dashboards and reports for operational visibility and monitor Key Performance Indicators (KPIs) for backend operations and compliance.
• Cross-functional Collaboration: Work with internal teams to align operational strategies with business objectives and compliance standards.
• Audit & Cost Optimization Support: Assist in telecom/vendor audits (internal and external) and contribute to cost-efficiency initiatives across operations. Familiarity with audit frameworks is desirable.
• Risk Management & Mitigation: Identify potential operational and compliance risks and develop and implement mitigation strategies.
• Stakeholder Management: Interact and manage relationships with external stakeholders like regulatory bodies and auditors.
• Admin Oversight: Manage end-to-end admin tasks including facility coordination, vendor contracts, and support services to ensure smooth daily operations.

Requirements:

• Education: Post Graduate (MBA preferred).
• Experience: Minimum 3-5 years of experience in backend operations, with mandatory exposure to telecom infrastructure and telecom regulatory compliance.

Skills:

• Deep understanding of the telecom regulatory landscape (TRAI, DoT, etc.).
• Strong vendor management and negotiation skills, including SLA adherence.
• Knowledge of telecom and data center infrastructure operations and relevant security standards.
• Ability to design and optimize operational workflows and SOPs.
• Proficiency in MS Office (Excel, Word, PowerPoint).
• Working knowledge of data reporting tools like Google Data Studio, AWS QuickSight, etc.
• Strong communication and analytical skills.
• Experience of working with ticketing systems.
• Basic project management skills.
• Certifications: Relevant certifications (e.g., ITIL, specific telecom certifications, compliance-related certifications) are a plus.
• Understanding of SLAs and KPIs: Proven ability to understand, define, and monitor Key Performance Indicators (KPIs) for backend operations and compliance.
• Location: Candidates must be based in Delhi/NCR.

Other Requirements:

• Willingness to work flexible hours and roster-based shifts (including Sundays).
• Comfortable with a 6-day workweek.
• Location: Work-from-office (Noida, Sector 2).
• Willing to travel to data centers across India when needed.
• Flexibility in communication with both technical and non-technical stakeholders.
• Proactive and solution-oriented approach to challenges.

Benefits:

• Competitive salary aligned with industry standards and experience.
• Opportunity to work at the intersection of compliance, operations, and telecom infrastructure.
• Exposure to strategic and high-impact operational roles across telecom and data center verticals.
• A dynamic and collaborative work environment with growth potential.
• On-the-job learning in telecom regulations, infra compliance, and vendor governance.
• Potential for growth within the organization.
• Exposure to new and innovative technologies in the telecom and data center space (if applicable).
• Specific training opportunities in telecom regulations or technologies (if applicable).

Job Description - Content Writer:

An Executive of Corporate Communication team is required to communicate with all the levels of the organization, understand requirements and work with different verticals of the company to deliver clear communication as per business requirements. An understanding in branding is crucial to the success of this role and to adhere to the brand guidelines of FAI.

Competencies

• Gather stakeholder feedback on corporate brand & organization awareness levels using various modes of media and personal interaction.
• Analyze the voice of stakeholders and feed into a concise communication plan to convey the same.
• Monitors own work to ensure delivery within the desired performance standards. Understands the importance of delivery within expected time and brand standards and displays concern in case of deviation.
• Is open to feedback, different perspectives and ideas, and constantly improving one’s craft based on the feedbacks and discussions.
• Possesses excellent verbal and written communication skills to interact with all India-based business verticals as well as offshore partners.
• Must also display excellent inter-personal skills required to interact with colleagues including different teams, SMTs, offshore partners etc. for understanding business requirements and communicating the same.
• Encourages teamwork and collaboration by promoting openness and dialogue, facilitates participation of self and other team members in organizational decisions and motivates other team members and drives pride and positivity in work. Exhibits professionalism in conduct of work and respects others’ views.

Technical Skills

• Should be familiar with the ethos of marketing & branding.
• Should have excellent creative writing skills.
• Should be well versed with both short form and long form copy.
• Should have a relatively good understanding of social media channels and be able to craft clear, precise copy for the same.
• Should be aware of or willing to learn about emerging trends in corporate communication.
• Would be required to gather information & be aware of data gathering sources, techniques etc.
• Should be able to understand and work with relevant SOPs.
• Should be able to identify key messages and develop communication plan/campaigns accordingly.
• Should be able to articulate presentations for strategy & draft communications as per the requirements.

Qualifications

Graduate from any discipline with a strong portfolio. Relevant experience of 5 - 10 years will be preferred.

About Company

Our client is a Tech-Based Platform for freelance photographers, videographers, food stylists, and cinematographers. Founded by alumni of IIM Bangalore. They are operational in about 100 Cities and 28 Countries. Leader in Food and Real Estate Photography. Done about 7000+ projects across the Globe.

Roles and Responsibilities

1. Producing a diverse range of blog posts focused on subjects pertaining to the field 

   of photography.

2. To compose a myriad of blog entries pertaining to subject matters of relevance to the

    realm of photography.

3. Undertaking comprehensive research into diverse subjects and products.

4. Supervising content interns and deliberating relevant material for blog publication.

5. Compose material for utilization in Facebook and Google advertisements.

6. Strategize and execute video content production.

7. Creation of marketing campaign material

8. Enhance content through the implementation of best practices in SEO.

Skills Required

• Excellent writing skills and proficiency in grammar and spelling.

• Ability to create compelling, engaging, and informative content

• Strong research skills to gather information from various sources.

• Knowledge of Search Engine Optimization (SEO) techniques to optimize content 

   for search engines

• Understanding of target audience and ability to write content that resonates with them.

• Strong communication skills to collaborate with other team members and clients

• Creativity and ability to come up with new and innovative content ideas

• Attention to detail and ability to proofread and edit own work

• Time management and organizational skills to meet deadlines and manage multiple 

   projects at once.

• Proficiency in providing guidance and leadership to interns for the assigned tasks.

Get to Know our Team:

In our Full stack Engineering department, we build the scalable, fault-tolerant systems and APIs that host our core business logic. Our systems cover all major areas of our business: such as TAM SAM, calculator, lead generation, campaign execution & data modeling. Most importantly though, we hire great people and empower them to be successful. Whether it’s building new projects or reimagining our existing business, you’ll make a big impact as part of the Full stack Engineering team.

The Opportunity: 

Swabhav is looking for developers to work on mission critical systems that deal with the designing and development of APIs.

In this Role, you’ll get to

• Lead development of features, experiments, technical projects and complex systems.
• Be a technical architect, mentor, and driver towards the right technology.
• Continue to evolve our architecture and build better software.
• Be a major contributor to our agile and scrum practices. 
• Get involved with software engineering and collaborate with server, other client, and infrastructure technical team members to build the best solution.
• Constantly look for ways to improve our products, codebase and development practices. 
• Write great code and help others write great code.
• Drive Technical decisions in the organization.

What You’ll Need to Succeed

• 3-6 years’ experience under your belt developing performance-critical applications that run in a production environment using Node Js, React Js or Next Js, PostgreSQL.
• Experience in full ownership of the systems involved.
• Hands on experience working with CRM platforms, Third party app integrations or Heavy file processing & Restful APIs.
• You understand that different applications have different data requirements.
• Good understanding of algorithms and data structures
• Strong coding ability.
• You are passionate about the craft of software development and constantly work to improve your knowledge and skills.
• Excellent communication skills.

It’s Great If You Have

• Experience with Scrum/Agile development methodologies.
• Experience building products.
• Core engineering infrastructure tools like Git for source control.

Seeking passionate Software Engineers having 2+ years of experience in Ruby on Rails.

• Excellent verbal & written communication skills. And you enjoy collaborating with others
• 1+ year of experience with Ruby on Rails or other Ruby frameworks
• Sound knowledge of object-oriented programming concepts and design patterns
• Strong knowledge of relational database concepts, PostgreSQL, MySQL, etc.
• Working knowledge of Javascript, DOM, CSS, HTML
• Strong experience with Git versioning systems

• Experience with modern Javascript libraries, frameworks & its ecosystem will be a huge plus. Example: React.js / Ember.js / Angular.js / Vue.js etc.
• Experience with Micro-service Architecture, Service Oriented Architecture (SOA), GraphQL, and REST APIs will be a huge plus
• Working knowledge or understanding of the SaaS ecosystem will be a plus
• Contribution to open source projects, have participated in some technical community or meetups or interest group or have written or spoken in public about their technical ideas
• Inclination to develop your own gems or reusable components or libraries

• We're a remote-friendly and calm company
• We use the latest and powerful hardware for software development
• We are heavy on extreme programming and agile methodology. Our DNA is engineering practices like TDD, CI, CD, Code reviews, Pair programming, etc
• We love to collaborate and contribute to open source projects (https://www.github.com/kiprosh">Kiprosh Github)
• We encourage and help you to blog about your development experience with the rest of the world. (https://blog.kiprosh.com/">Kiprosh Engineering Blogs)
• Our dedicated CoE (Center of Excellence) group ensures that company-wide we all achieve excellence in the area of our interest, learn the latest and greatest, and keep sharing product & technology topics regularly across the organization
• Company-wide, we conduct monthly events to have fun together as a One Kiprosh team.
• We are big on rewards and recognition. We celebrate spotlight awards every quarter. We have yearly award ceremonies and celebrations. (https://www.linkedin.com/company/kiprosh">Kiprosh Linkedin Page)
• We have company-wide outings twice a year (but pause for a year since March 2020 due to Covid19 pandemic)
• We are a passionate group of humble, kind, and fun-loving individuals

Role & Responsibilities

1. Create innovative architectures based on business requirements.
2. Design and develop cloud-based solutions for global enterprises.
3. Coach and nurture engineering teams through feedback, design reviews, and best practice input.
4. Lead cross-team projects, ensuring resolution of technical blockers.
5. Collaborate with internal engineering teams, global technology firms, and the open-source community.
6. Lead initiatives to learn and apply modern and advanced technologies.
7. Oversee the launch of innovative products in high-volume production environments.
8. Develop and maintain high-quality software applications using JS frameworks (React, NPM, Node.js etc.,).
9. Utilize design patterns for backend technologies and ensure strong coding skills.
10. Deploy and manage applications on AWS cloud services, including ECS (Fargate), Lambda, and load balancers. Work with Docker to containerize services.
11. Implement and follow CI/CD practices using GitLab for automated build, test, and deployment processes.
12. Collaborate with cross-functional teams to design technical solutions, ensuring adherence to Microservice Design patterns and Architecture.
13. Apply expertise in Authentication & Authorization protocols (e.g., JWT, OAuth), including certificate handling, to ensure robust application security.
14. Utilize databases such as Postgres, MySQL, Mongo and DynamoDB for efficient data storage and retrieval.
15. Demonstrate familiarity with Big Data technologies, including but not limited to:

- Apache Kafka for distributed event streaming.

- Apache Spark for large-scale data processing.

- Containers for scalable and portable deployments.

Technical Skills:

1. 7+ years of hands-on development experience with JS frameworks, specifically MERN.
2. Strong coding skills in backend technologies using various design patterns.
3. Strong UI development skills using React.
4. Expert in containerization using Docker.
5. Knowledge of cloud platforms, specifically OCI, and familiarity with serverless technology, services like ECS, Lambda, and load balancers.
6. Proficiency in CI/CD practices using GitLab or Bamboo.
7. Strong knowledge of Microservice Design patterns and Architecture.
8. Expertise in Authentication and authorization protocols like JWT, and OAuth including certificate handling.
9. Experience working with high stream media data.
10. Experience working with databases such as Postgres, MySQL, and DynamoDB.
11. Familiarity with Big Data technologies related to Kafka, PySpark, Apache Spark, Containers, etc.
12. Experience with container Orchestration tools like Kubernetes.