We at ZOOP. ONE are looking for a technically savvy Key Account Manager who possesses a strong drive for results. Duties of Key Account Manager will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, on boarding and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests. You should be able to contribute to creating and maintaining good customer relationships and ensuring smooth on boarding.
This role demands hybrid WFO(2 days a week)
Responsibilities:
- Develop and manage client portfolios.
- Sustain business growth and profitability by maximizing value.
- Analyze customer data to improve customer experience.
- Hold product demonstrations for customers.
- Improve on boarding processes.
- Mediate between clients and the organization.
- Handle and resolve customer requests and complaints.
- Minimize customer churn.
- Improve customer NPS ration.
- Aid in product design and product development.
- Operate as the lead point of contact for all matters specific to our customers.
- Support and coordinate with the tech team to ensure seamless delivery to clients.
- Collect feedback and survey on customer satisfaction.
- Become SPOC for allocated customer.
- Prepare and share weekly and monthly reports with the reporting manager on customer performance.
- Own the product knowledge base.
- Map the customer journey and identify improvements at every stage.
- Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success.
- Develop a trusted advisor relationship with key customer stakeholders.
- Be the product champion, interpret customer insights to drive change in product and act as a voice of the customer to the Product team.
- Manage the Customer Success strategy for tracking and reporting on client health and reducing Customer Churn.
- Create and perform Monthly/Quarterly Business Reviews for ensuring customer retention and expansion - effectively delivering results to key stakeholders.
- Raise open issues with cross-functional teams and take ownership of resolving the issues in a timely manner.
- Constantly work towards providing innovative strategies for delivering customer delight.
- Engage with clients to understand the nuances of their work processes and the resulting needs and pain points.
Requirements:
- MS-Excel professional.
- API Functional Knowledge.
- Self-driven and proactive nature.
- Excellent communication and interpersonal skills.
- Experience in SAAS based product, CRM, or ERP.
- Knowledge of customer success processes.
- Experience in document creation.
- Patient and active listener.
- Passion for service.
- Have a high proficiency in Microsoft Office (Excel, Word, PowerPoint).
- Must-Have: Highly organized and able to multitask.
Good to Have:
- You should be passionate about engaging customers and expanding their use cases through our product.
- You have strong problem-solving skills and are great at finding creative solutions and workarounds when needed.
- You have good data analysis and data-driven decision-making skills.
- Strong project management skills.
- 2+ years proven track record in Customer Success, Relationship Manager, Key Account Management, and any of similar domains.
- Strong Technical Background Preferred.
Shubham Vishwakarma
Full Stack Developer - Averlon
About BlueCloud
About
BlueCloud proudly stands at the forefront of data and analytics, GenAI, and cloud transformation. As a leading Snowflake partner, we offer our clients tailored solutions using the latest cloud technologies. Our suite of premium services includes digital strategy, data engineering and analytics, digital services, and cloud operations—all offered at competitive rates, thanks to our unique flexible delivery model.
At BlueCloud, we provide a dedicated Innovation team for strategic and execution support to implement effective business strategies and technology solutions for our diverse clientele, which spans Fortune 500 companies, mid-market firms, and startups. Our commitment is steadfast in fostering customer success within the dynamic GenAI landscape. We prioritize innovation, exceptional customer service, and the cultivation of employee engagement.
For deeper insight into our capabilities and the real-world impact we create, we invite you to visit our website at www.blue.cloud.
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About the CryptoXpress Partner Program
Earn lifetime income just by liking posts, posting memes, art, simple threads, engaging on Twitter, Quora, Reddit, or Instagram, referral signups, commission from transactions like flight, hotel, trade, gift card etc.,
(Apply link at the bottom)
More Details:
- Student Partner Program - https://cryptoxpress.com/student-partner-program
- Ambassador Program - https://cryptoxpressambassadors.com
CryptoXpress has built two powerful tracks to help students gain experience, earn income, and launch real careers:
🌱 Growth Partner: Bring in new users, grow the network, and earn lifetime income from your referrals' transactions like trades, investments, flight/hotel/gift card purchases.
🎯 CX Ambassador: Complete creative tasks, support the brand, and get paid by liking posts, creating simple threads, memes, art, sharing your experience, and engaging on Twitter, Quora, Reddit, or Instagram.
Participants will be rewarded with payments, internship certificates, mentorship, certified Web3 learning and career opportunities.
About the Role
CryptoXpress is looking for a sharp, community-aware support specialist to ensure our contributors feel heard, understood, and guided through their journey. From resolving doubts about rewards to reviewing content submissions, you’ll help contributors unlock the full potential of both the Ambassador and Growth Partner tracks.
Key Responsibilities
- Review community-submitted content for authenticity, relevance, and clarity
- Respond to contributor queries about submissions, XP, karma, and payouts
- Monitor feedback channels and identify patterns for improvement
- Escalate issues or bugs related to task flow, reward claims, or onboarding
- Assist in validating whether social profiles align with what was submitted
Skills & Qualifications
- Experience in customer/community support or moderation
- Strong communication and task review instincts
- Bonus: Familiar with Web3 rewards, KYC, or engagement systems
- Bonus: Active or experienced in Reddit, Telegram, Twitter, or Quora
Join us and play a key role in driving the growth of CryptoXpress in the cryptocurrency space!
Pro Tip: Tips for Application Success
- Please fill out the application below
- Explore CryptoXpress before applying, take 2 minutes to download and try the app so you understand what we're building
- Show your enthusiasm for crypto, travel, and digital innovation
- Mention any self-learning initiatives or personal crypto experiments
- Be honest about what you don't know - we value growth mindsets
How to Apply:
Interested candidates must complete the application form at
Department: Inside Sales – Domestic (B2C)
Employment Type: Full-Time
Qualification:
- Minimum: SSC (10th Pass) or HSC (12th Pass)
Language Requirements:
- Mandatory: English + Hindi
- Preferred: English + Hindi + Any Regional Language
Experience Required:
- Minimum 1 year of experience in:
- BPO Sales (Domestic Voice Process)
- Inside Sales / Tele-Sales
- Collections / Pre-Sales / Lead Generation
- (B2C experience preferred)
Key Skills:
- Excellent communication in English & Hindi
- Confident and persuasive approach
- Strong in up-selling and lead conversion
- Target-driven & self-motivated
- Ability to handle objections and customer queries
- Good listening and interpersonal skills
Roles & Responsibilities:
- Make outbound sales calls to domestic leads/customers
- Understand customer requirements and pitch suitable products/services
- Drive lead generation and convert leads into sales
- Maintain CRM records and update call logs
- Follow-up with prospects and handle queries effectively
- Achieve daily/weekly/monthly sales targets
- Deliver excellent customer experience through quality conversations
- Identify and cultivate new business opportunities within the IT industry for B2B and C2C market.
- Develop and maintain relationships with high corporate clients.
- Analyze market trends, competitors, and potential clients to drive informed business development strategies for Staff Augmentation.
- Collaborate with internal teams to develop tailored marketing solutions and proposals for clients in Staff Augmentation sector.
- Lead client meetings, presentations, and negotiations, ensuring alignment with business objectives.
- Track and report on business development activities, pipelines, and performance metrics.
- Take ownership of the entire sales process from lead generation to deal closure, ensuring a seamless and efficient client experience.
- Conduct thorough market research to identify potential business opportunities in Domestic and International markets.
Go Programming (Golang)
Ruby on Rails (ROR)
Ruby
Python
JavaConfiguration, administration, customization, and maintenance of Okta CIAM environments.
• Design and maintain configuration manuals and documentation required to sustain the Okta CIAM platform.
• Review Okta platform configurations to ensure the solution is optimized and secure for business needs.
• Support and resolve system incidents, problems, and changes.
Requirements
• 3+ years of hands-on experience with designing and building Okta solution platforms.
• At least one Okta certification in last 2 years - Okta Certified Administrator, Certified Consultant or Certified Developer certification
• Strong understanding of Single Sign On and relevant standards (OIDC, OAuth, SAML)
• 1+ year of development experience using RESTful APIs in any programming language
• Strong communication and documentation skills
• Ability to collaborate and interact productively with team members and key stakeholders.
Roles & Responsibilities:
Marathi Language is a Must
- Counsel potential Students over a call to inform them about a product and help them in making better career decisions.
- Answer questions about our products or the company.
- Sale as per requirement from the students.
- Direct prospects to the field sales team when needed.
- Maintain Sales reports and update the CRM from time to time.
- Take and process orders in an accurate manner.
- Go the extra mile to meet sales quota and facilitate future sales.
- Keep records of calls and sales and note useful information.
Skills & Requirements:
- 6 months - 2 years of work experience in sales/business development/voice process.
- Excellent interpersonal and communication skills.
- Strong negotiation skills with a proven ability to seek, create, negotiate, and close a deal.
- Solution-oriented with effective problem-solving skills.
- Customer-Centric Approach.
- Positive attitude and Willingness to learn and excel.
ob Description:
Position: Telesales Executive
🌟 Join the Fastest Growing Startup! 🚀
YOLOFARMS.IN is a recently funded startup providing stunning villas for rent, perfect for celebrations, shoots, and stays. 🏰
Requirements:
✅ Minimum 3 years of experience in telesales, preferably in a startup environment.
✅ Proven track record of achieving high conversion rates (20%+) from provided leads.
✅ Ability to handle 40 leads per day and achieve a daily sales target of 80k.
✅ Availability from 2 PM to 11 PM.
💰 Competitive Salary and Incentives! 💸
🔹 Base salary: 35k
🔹 Lucrative incentive structure: 7.5% (1.8 lacs monthly)
🔍 Selection Process:
1️⃣ Initial resume filtration.
2️⃣ Telephonic interviews.
3️⃣ Video call interviews.
4️⃣ Task-based assessment.
5️⃣ Final one-on-one interview for formalities.
🌟 Desired Skills:
✨ Excellent communication and convincing abilities.
✨ Strong customer support skills.
✨ Hospitality, politeness, and humility.
✨ Logical thinking and problem-solving abilities.
🌍 Preferred Background:
✨ Previous experience in hospitality, tours & travels, edtech, MLM, event, real estate, packages, and luxury lifestyle industries.
✨ Candidates should show commitment and no frequent job switching.
📆 Responsibilities:
1️⃣ Handle inbound leads and calls.
2️⃣ Book sales and provide after-sales support.
3️⃣ Ensure end-to-end customer satisfaction.
📍 Location: Surat (Relocation required)
Don't miss out on this incredible opportunity! Apply now and be a part of our growing success story! 🌱
We @Cerebry are an edtech startup and making world's First AI based truely Adaptive Platform. Our API generates Mathematics Questions on the fly as per student's performance.There are some time some erros in Questions Generated.So we need people who are smart in Mathematics and good in logic.
Thanks
- Manage and build an overall email marketing strategy.
- Create various email lists and campaigns.
- Test every campaign's success.
- Determine email marketing KPIs.
- Develop and present reports on a weekly basis.
- Develop a lead generation strategy.
- Create smart email lists.
- Increase email subscriptions.
- Analyze data to get smart insights.
- Ensure marketing message is conveyed clearly and delivered properly to prospects.
- Ensure messages are mobile-friendly.
Follow up on interested respondents. - Distributing emails through the use of automation software.
- Proven experience creating high-impact, unique marketing campaigns.
- Familiarity with pertinent automation and performance evaluation software.
- Knowledge of creative processes and social media marketing.
- Excellent written communication and copywriting skills.
- Strong project management skills.
HTML/CSS
Javascript
jQuery- CSS frameworks - bootstrap, Material JS, etc
- Javascript, Jquery,
- HTML, HTML5
- Wordpress
- Elementor
Android Development
KotlinJava
FlutterToday, MoEngage is an industry pioneer in the space and engages more than 350M devices. This includes approximately 40B events tracked per month, 30B+ messages sent, to millions of users across the globe.
As part of the Engineering team at MoEngage, here are some things you can expect:
- Take ownership and be responsible for what you build - no micro management
- Work with A players (some of the best talent in the country), and expedite your learning curve and career growth
- Make in India and build for the world at scale of 350M active users, which no other internet company in the country has seen
- Learn together from different teams on how they scale to millions of users and billions of messages.
- Explore the latest in topics like Data Pipeline, MongoDB, ElasticSearch, Kafka, Spark, Samza and share with the team and more importantly have fun while you work on scaling MoEngage.
Skills required:
- Minimum 2 year experience in Android Development
- Good understanding of Java Programming language
- OOPs concepts
- Multi-threading
- Good understanding of Android Framework
- Framework Components
- Data Storage/Persistence
- Offline support for application
- Rest APIs
Good to Have:
- Knowledge and understanding of Kotlin
- Experience in building dynamic UI
- Knowledge of hybrid frameworks like React-Native/Cordova/Xamarin/Flutter, etc.
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Full Stack Developer - Averlon