We at ZOOP. ONE are looking for a technically savvy Key Account Manager who possesses a strong drive for results. Duties of Key Account Manager will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, on boarding and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests. You should be able to contribute to creating and maintaining good customer relationships and ensuring smooth on boarding.
This role demands hybrid WFO(2 days a week)
Responsibilities:
- Develop and manage client portfolios.
- Sustain business growth and profitability by maximizing value.
- Analyze customer data to improve customer experience.
- Hold product demonstrations for customers.
- Improve on boarding processes.
- Mediate between clients and the organization.
- Handle and resolve customer requests and complaints.
- Minimize customer churn.
- Improve customer NPS ration.
- Aid in product design and product development.
- Operate as the lead point of contact for all matters specific to our customers.
- Support and coordinate with the tech team to ensure seamless delivery to clients.
- Collect feedback and survey on customer satisfaction.
- Become SPOC for allocated customer.
- Prepare and share weekly and monthly reports with the reporting manager on customer performance.
- Own the product knowledge base.
- Map the customer journey and identify improvements at every stage.
- Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success.
- Develop a trusted advisor relationship with key customer stakeholders.
- Be the product champion, interpret customer insights to drive change in product and act as a voice of the customer to the Product team.
- Manage the Customer Success strategy for tracking and reporting on client health and reducing Customer Churn.
- Create and perform Monthly/Quarterly Business Reviews for ensuring customer retention and expansion - effectively delivering results to key stakeholders.
- Raise open issues with cross-functional teams and take ownership of resolving the issues in a timely manner.
- Constantly work towards providing innovative strategies for delivering customer delight.
- Engage with clients to understand the nuances of their work processes and the resulting needs and pain points.
Requirements:
- MS-Excel professional.
- API Functional Knowledge.
- Self-driven and proactive nature.
- Excellent communication and interpersonal skills.
- Experience in SAAS based product, CRM, or ERP.
- Knowledge of customer success processes.
- Experience in document creation.
- Patient and active listener.
- Passion for service.
- Have a high proficiency in Microsoft Office (Excel, Word, PowerPoint).
- Must-Have: Highly organized and able to multitask.
Good to Have:
- You should be passionate about engaging customers and expanding their use cases through our product.
- You have strong problem-solving skills and are great at finding creative solutions and workarounds when needed.
- You have good data analysis and data-driven decision-making skills.
- Strong project management skills.
- 2+ years proven track record in Customer Success, Relationship Manager, Key Account Management, and any of similar domains.
- Strong Technical Background Preferred.
Shubham Vishwakarma
Full Stack Developer - Averlon
About BlueCloud
About
BlueCloud proudly stands at the forefront of data and analytics, GenAI, and cloud transformation. As a leading Snowflake partner, we offer our clients tailored solutions using the latest cloud technologies. Our suite of premium services includes digital strategy, data engineering and analytics, digital services, and cloud operations—all offered at competitive rates, thanks to our unique flexible delivery model.
At BlueCloud, we provide a dedicated Innovation team for strategic and execution support to implement effective business strategies and technology solutions for our diverse clientele, which spans Fortune 500 companies, mid-market firms, and startups. Our commitment is steadfast in fostering customer success within the dynamic GenAI landscape. We prioritize innovation, exceptional customer service, and the cultivation of employee engagement.
For deeper insight into our capabilities and the real-world impact we create, we invite you to visit our website at www.blue.cloud.
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- Implement and optimize integrations with Workday, PRM, and Gainsight NXT
- Build automation using workflows, validation rules, and custom objects
- Handle data migration, reports, dashboards, and SOQL/SOSL queries
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- Collaborate with business stakeholders for requirements, testing, and delivery
Job Title:
Human resource manager
Job Category:
Full time
Qualification
Computer Graduate or BE, MCA, BCA
Location
Surat (Gujarat)
Salary Range
25000
Experience:
Minimum 1 to 3 years
Position Overview: As the Human Resources Manager for the CBSE K-12 segment, you will play a critical role in shaping our company's culture, recruiting top talent, and ensuring the well-being of our employees. Your focus will be on creating a positive and productive work environment that aligns with our mission and values.
Key Responsibilities:
- Talent Acquisition: Lead the recruitment efforts for the including sourcing, interviewing, and onboarding new employees. Ensure that we attract and retain top talent in the highly competitive EdTech & IT industry.
- Employee Relations & Engagement : Foster a positive work culture by promoting open communication, resolving employee concerns, and addressing issues promptly and effectively. Promote a culture of smart work and productivity. Develop and execute strategies to boost employee engagement, morale, and retention. Organize team-building activities and events.
- HR Policies and Compliance: Develop and implement HR policies, procedures, and practices in accordance with Indian labor laws and company standards. Ensure compliance in all HR activities.
- Performance Management: Design and implement KRA/KPI performance appraisal systems, providing guidance and support to managers in conducting performance reviews.
- Training and Development: Identify training needs and create programs to enhance employee skills and capabilities, ensuring alignment with business objectives.
- Compensation and Benefits: Administer compensation and benefits programs, including salary reviews, bonuses, and employee benefits. Ensure competitive and equitable compensation structures.
- HR Reporting: Maintain and analyze metrics and reports to provide insights and recommendations for continuous improvement.
Qualifications & experience :
- Bachelor's degree in Human Resources, Business Administration, or a related field (Master's degree preferred).
- Proven experience in HR management, preferably in the EdTech or education sector.
- Strong interpersonal and communication skills, excellent problem-solving and conflict resolution abilities. Ability to handle sensitive and confidential information with discretion.
- Proficiency in HRIS and Microsoft Office Suite
- Team-oriented and collaborative mindset.
Company Profile: Scholarclone is an innovative EdTech company committed to transforming education through cutting-edge technology solutions. We provide a range of online learning & administrative platforms, resources, & tools designed to empower educators and learners alike. With a mission to make education accessible and engaging, administrative solutions and integrated business applications to a wide spectrum of clients including education institutes.
Javascript
Angular (2+)
React.js
AngularJS (1.x)
Vue.jsResponsibilities:
- Working closely with product, design and development team to achieve high cohesion across features and;
- Feasibility analysis of the technical requirements and web designs;
- You will be responsible to develop and contribute towards consumer-facing web application;
- Writing modular code to achieve loose coupling and reusability of modules across application;
- Architecting, prototyping and implementing high-impact modules for our end users;
- UI/UX.
Requirements:
- High Proficiency in frontend technologies like Angular, React JS, Vue.Js Redux etc.;
- Good design skills and knowledge and experience working with UI design patterns and frameworks;
- Good understanding of fundamental design principles behind a scalable application;
- 3-5 years of strong hands-on experience in Angular and React.
Engineering Manager (Bangalore, Remote option available) 8+ years of experience
Zepto (www.zeptonow.com)
Why should you look at this role?
Salary 65-80 lakh per annum
Paid leave
Sick leave
Provident Fund
What Else?
- High growth startup in quick commerce space (10 min delivery)
- Given our very high hiring bar, we offer a very competitive salary and substantial equity to create everlasting wealth for our early believers as the company grows.
- Work on real world logistics problems & benefit from the rocket ship Zepto is!
Tech Team: 40-50 (200+ in few months)
About the Employer
Zepto is a fast-growing startup that delivers products in 10 minutes through an optimised network of dark stores that we're building across the country!
Just 6 months after launching, we've raised $160 million from marquee
investors in Silicon Valley and India. Our investors include Y Combinator, Nexus Venture Partners, and many more! We’ve built out one of the best startup teams in India, with Senior Executives from Uber, Flipkart, Dream11, PhonePe, Goldman Sachs, Pepperfry, and institutions like Stanford, INSEAD, IITs, and IIMs.
The magic of Zepto is our ability to consistently deliver 2,500+ products in 10 minutes flat. It's the core of what we do, and the reason why we’ve been able to grow so fast with phenomenal customer love. Our mission is simple: to make 10-minute delivery the new normal.
Funding:
Funding Zepto has raised a total of $160M in funding over 3 rounds.
Their latest funding was raised on Dec 20, 2021 from a Series C round.
Employer Reviews:
“High Ownership, Lots of Learning, Broad Roles, Accessible Leaders”
"Alot of benefits like ZeptoJoy coupon, internet bill reimbursement and cab reimbursement is also taken care of. Overtime is paid."
Reporting structure:
Software Engineer -> Sr Software Engineer -> Lead -> EM -> AD / Director / VP -> Head of Engineering -> CTO
The EM role would involve team management
Interview Process:
- Discussion on past experience and problem discussion based on projects done
- Low level design
- High level design
(One of the rounds will test scenario management via case study since it’s a managerial role)
What You will do Everyday?
- You not only have the technical chops to roll up sleeves and provide technical leadership to major projects but also build and manage a team of top noch engineers.
- You not only optimize your own code but make sure engineers are able to optimize theirs.
- As an Engineering Manager you manage your business goals, contribute to product strategy and help develop your team
- Create clear career paths for team members and help them grow with regular & deep mentoring.
- Perform regular performance evaluation and share and seek feedback.
- Operating with scale and speed amidst flux, there is just a LOT happening.
- Our world-class software engineers are just getting started -- and as a manager, you guide the way. You are their default mentor.
- You work closely with Product Management, Business Development and Operations team and enable them by providing scalable and high quality technology solutions at a rapid pace
- You set up best practices for development and champion their adoption and at the same time Architect & design technically robust, flexible and scalable solutions
- You work with designers, business analysts, and product managers to estimate and plan projects in an Agile environment
- Perform well in uncertainties and collaborate and work with unclear interfaces to other teams in our rapidly evolving organizations
Your Superpowers
- B.E/B.Tech or any other similar qualification with experience as a tech leader and people manager for at least 8+ years.
- Experience of managing teams and delivering high-quality projects on time.
- Experience with building, developing and coaching teams of best technical talent in the Industry.
- Experience with managing diverse teams and delivering high-quality projects on time.
- Deep understanding of technology and architecture in a highly scalable and available setup.
- Experience with new open source technologies and their adoption into product development etc.
- Experience with new open source technologies and their adoption into product.
Adobe IllustratorTheir services are available across the globe, with over 65% of their client base being from US, UK, and Canada. The company's primary focus is on Ayurveda and taking the ancient knowledge to anyone who wishes to bring back balance to their health and apply the tools in their everyday life.
As a Graphic Designer, you will be responsible for creating well designed videos (courses) and images to be posted on company’s Ayurveda education business. which will also entail creating various engaging posts for social media channels like Instagram, FB, Pinterest etc.
- Editing full-length courses, ads, compile animation, content, music etc.
- Responsible for the complete packaging of videos (ads, infomercials, demos etc.)
- Catering to the international market (primarily English speaking) with a good understanding of the language
- Working long and hard within a highly disciplined eco-system
- Building a distinctive brand that stands-out amidst a crowd of beauty and wellness products across the globe
Desired Candidate Profile
What you need to have:
- Bachelors or Masters in design/Branding/Communication Design
- Great command over the following software:
- Very good command over English
- A good sense of aesthetics, a collaborative approach and an attitude to rise to the occasion will be awesome!
Flutter
MongoDBJob description
- Cross-platform mobile applications for Android & iOS
- Web service integration (SOAP, REST/JSON, GraphQL)
- Identification of application issues when deploying the apps
- Timely App deployment to Play Store & ios app store
Skills & Requirement:
- Minimum 2 years Experience required.
- Previous mobile app development experience using Flutter framework and DART programming is essential
- Experience with Material Design and Android UI design principles, patterns and best practices
- Experience with third party libraries and API integration experience is essential.
- Strong knowledge of Design patterns and good UI design ability
- Dynamic form building experience is essential
- Diagnose performance issues, fix bugs (including crashes) to increase the functionality of the application
- Performance optimization is required.
- Previous experience on IOT Projects will be added advantage
Work Location: 1st Sector, HSR Layout, Bengaluru - 560102
Office Timings : Monday to Saturday – 9:00AM to 6:00PM
Work From Office Only
Python
DjangoReact.js
HTML/CSSLocation : (WFH/Remote)
Company : MORE
https : //www.more.global/
MORE is looking for a React.js Web Engineer to work on a range of web application builds. This role is responsible for managing the interchange of data between the server and its end users, as well as translating UI/UX designs & wireframes to code. This role will also be responsible for the design and overall architecture of various web applications and evolve them to ensure maximum performance and stability.
You will be working as a part of a collective of engineers and designers from various disciplines. MORE fosters a maker culture, pushing the boundaries of our craft through experimentation, collaboration and knowledge sharing.
Key Responsibilities :
- Architecture design of the web applications.
- Implementation of a robust set of services and APIs to power the web application.
- Building reusable code and libraries for future use.
- Optimization of the application for maximum speed and scalability.
- Writing reusable, testable, and efficient code.
- Design and implementation of low-latency, high-availability, and performant applications.
- Integration of user-facing elements developed by front-end developers with server
- Implementation of security and data protection.
- Translation of UI/UX wireframes to visual elements.
- Integration of the front-end and back-end aspects of the web application.
Skills & Qualifications :
- Bachelor's in computer science or equivalent work experience.
- 6+ years- experience developing web applications.
- Strong understanding of the Software design/architecture process.
- Expert in Python, with knowledge of at least one Python web framework such as Django, or Flask.
- Familiarity with some ORM (Object Relational Mapper) libraries.
- Able to integrate multiple data sources and databases into one system.
- Understanding of the threading limitations of Python, and multi-process architecture.
- Good understanding of server-side templating languages such as Jinja 2.
- Good understanding of front-end technologies, such as React,JavaScript, HTML5, and CSS3.
- Understanding of accessibility and security compliance.
- Knowledge of user authentication and authorization between multiple systems, servers, and environments.
- Familiarity with event-driven programming in Python.
- Understanding of the differences between multiple delivery platforms, such as mobile vs desktop, and optimizing output to match the specific platform.
- Able to create database schemas that represent and support business processes.
- Strong unit test and debugging skills.
- Good understanding of server-side templating languages such as Jinja or Jade.
- Good understanding of server-side CSS pre-processors Sass or Less etc.
- Standard 3rd party API integration and oAuth2.
- Proprietary 3rd party RESTful API experience is an advantage.
- Creating database schemas that represent and support business/systems processes.
- Data migration, transformation, and scripting.
- Management of hosting environment, including database administration and scaling an application to support load changes.
- Understanding of fundamental design principles behind a scalable application.
- Ability to implement automated testing platforms and unit tests.
- Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery or other frameworks such as Zepto, MooTools, etc.
- Basic knowledge of image authoring tools, ability to crop, resize, or perform small adjustments on an image. Familiarity with tools such as Gimp or Photoshop is a plus.
- Proficient understanding of code versioning tools e.g. Git or Mercurial.
- Familiarity with development aiding tools such as Bower, Webpack, Gulp, Bundler, grunt, etc.
React.js
Redux/FluxWho should not apply for this job
- If you are looking for a 100% hike in your salary but can't commit to what value you will bring to the team
- If you never read books
- If you jump companies every 11-12 months
- If you are not comfortable working on Saturdays
- If you have less than 1 years of experience
- If you have more than 4 years of experience
About the Role:
We are looking for a Front-End Web Developer who is motivated to combine the art of design with the art of programming. Responsibilities will include translation of the UI/UX design wireframes to actual code that will produce visual elements of the application. You will work with the UI/UX designer and bridge the gap between graphical design and technical implementation, taking an active role on both sides and defining how the application looks as well as how it works.
Key-Skills Required:
Node.js | Express | REST Api | Javascript | Redux-Saga | MongoDB | Web security TLS/SSL | Web Sockets | Promises & Call-backs | Database & Data structures | Redis | React.Js
Key Deliverables:
- New feature design and implementation, Bug fixing, testing, and performance tuning.
- Work on the API and Engines.
- Code deployment on cloud & maintenance of the same.
- Take complete ownership of a product/feature from setup to deployment.
- Time-bound feature delivery & updating.
- Cost-saving using efficient & effective technologies
Role and Responsibilities:
- Work on back-end (+ frontend integration) development of core scripts using React/Redux/Saga/Hooks and Redis.
- Manage Key-value based databases like Redis.
- Document code consistently throughout the development process by listing a description of the program, special instructions, and any changes made in database tables on procedural, modular and database level.
- Be able to write unit tests.
- Knowledge of bluebird.js (Promises), Async, etc will be of advantage.
- Passionate about building products and features and build the product from scratch with thrust on Web security, TLS/SSL, web sockets, etc
- Develop new user-facing features
- Build reusable code and libraries for future use
- Ensure the technical feasibility of UI/UX designs
- Optimize application for maximum speed and scalability
- Assure that all user input is validated before submitting to the back-end
- Collaborate with other team members and stakeholders
3-6 LPA based on experience and on performance in the interview round (70% Fixed - 30% Variable Incentive based on delivery schedule)
(We do ZERO deductions since the salary will be paid from US/Singapore)
Role : Academic Consultant
Location : Bangalore
Experience : 1+ years
Skills
Good Communication skills
- Advise student/ parents for their learning needs through structured Counselling Sessions
- Fix appointments and conduct home demo sessions on daily basis including follow up sessions
- Understand Customer profile & problems to explain implication of ineffective learning methods
- Create the need for Smart Learning and advise student-parent to buy Toppr Subscription as solution
- Handle Objections and Price Negotiation to generate Sales Revenue
- Learn/ Upgrade ones own Product Knowledge and Sales Skills to achieve and
- exceed growing Sales target(s)
- Best Incentives in industry (Unlimited Incentives)
DjangoJavascript
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon