
We at ZOOP. ONE are looking for a technically savvy Key Account Manager who possesses a strong drive for results. Duties of Key Account Manager will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, on boarding and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests. You should be able to contribute to creating and maintaining good customer relationships and ensuring smooth on boarding.
This role demands hybrid WFO(2 days a week)
Responsibilities:
- Develop and manage client portfolios.
- Sustain business growth and profitability by maximizing value.
- Analyze customer data to improve customer experience.
- Hold product demonstrations for customers.
- Improve on boarding processes.
- Mediate between clients and the organization.
- Handle and resolve customer requests and complaints.
- Minimize customer churn.
- Improve customer NPS ration.
- Aid in product design and product development.
- Operate as the lead point of contact for all matters specific to our customers.
- Support and coordinate with the tech team to ensure seamless delivery to clients.
- Collect feedback and survey on customer satisfaction.
- Become SPOC for allocated customer.
- Prepare and share weekly and monthly reports with the reporting manager on customer performance.
- Own the product knowledge base.
- Map the customer journey and identify improvements at every stage.
- Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success.
- Develop a trusted advisor relationship with key customer stakeholders.
- Be the product champion, interpret customer insights to drive change in product and act as a voice of the customer to the Product team.
- Manage the Customer Success strategy for tracking and reporting on client health and reducing Customer Churn.
- Create and perform Monthly/Quarterly Business Reviews for ensuring customer retention and expansion - effectively delivering results to key stakeholders.
- Raise open issues with cross-functional teams and take ownership of resolving the issues in a timely manner.
- Constantly work towards providing innovative strategies for delivering customer delight.
- Engage with clients to understand the nuances of their work processes and the resulting needs and pain points.
Requirements:
- MS-Excel professional.
- API Functional Knowledge.
- Self-driven and proactive nature.
- Excellent communication and interpersonal skills.
- Experience in SAAS based product, CRM, or ERP.
- Knowledge of customer success processes.
- Experience in document creation.
- Patient and active listener.
- Passion for service.
- Have a high proficiency in Microsoft Office (Excel, Word, PowerPoint).
- Must-Have: Highly organized and able to multitask.
Good to Have:
- You should be passionate about engaging customers and expanding their use cases through our product.
- You have strong problem-solving skills and are great at finding creative solutions and workarounds when needed.
- You have good data analysis and data-driven decision-making skills.
- Strong project management skills.
- 2+ years proven track record in Customer Success, Relationship Manager, Key Account Management, and any of similar domains.
- Strong Technical Background Preferred.

About BlueCloud
About
BlueCloud proudly stands at the forefront of data and analytics, GenAI, and cloud transformation. As a leading Snowflake partner, we offer our clients tailored solutions using the latest cloud technologies. Our suite of premium services includes digital strategy, data engineering and analytics, digital services, and cloud operations—all offered at competitive rates, thanks to our unique flexible delivery model.
At BlueCloud, we provide a dedicated Innovation team for strategic and execution support to implement effective business strategies and technology solutions for our diverse clientele, which spans Fortune 500 companies, mid-market firms, and startups. Our commitment is steadfast in fostering customer success within the dynamic GenAI landscape. We prioritize innovation, exceptional customer service, and the cultivation of employee engagement.
For deeper insight into our capabilities and the real-world impact we create, we invite you to visit our website at www.blue.cloud.
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Role Overview
We’re looking for an Elixir Developer who is passionate about building scalable, high performance backend systems. You’ll work closely with our engineering team to design, develop, and maintain reliable applications that power mission-critical systems.
Key Responsibilities
• Develop and maintain backend services using Elixir and Phoenix framework.
• Build scalable, fault-tolerant, and distributed systems.
• Integrate APIs, databases, and message queues for real-time applications.
• Optimize system performance and ensure low latency and high throughput.
• Collaborate with frontend, DevOps, and product teams to deliver seamless solutions.
• Write clean, maintainable, and testable code with proper documentation.
• Participate in code reviews, architectural discussions, and deployment automation
Must-Have Qualifications
• 2–4 years of hands-on experience in Elixir (or strong functional programming background).
• Experience with Phoenix, Ecto, and RESTful API development.
• Solid understanding of OTP (Open Telecom Platform) concepts like GenServer, Supervisors, etc.
• Proficiency in PostgreSQL, Redis, or similar databases.
• Familiarity with Docker, Kubernetes, or cloud platforms (AWS/GCP/Azure).
• Understanding of CI/CD pipelines, version control (Git), and agile development.
Good-to-Have Skills
• Experience with microservices architecture or real-time data systems.
• Knowledge of GraphQL, LiveView, or PubSub.
• Exposure to performance profiling, observability, or monitoring tools.
Front Desk
Roles & Responsibilities:
- Greeting & Managing Visitors
- Answering Calls & enquiries
- Handling Parcels and Packages
- Scheduling and Appointments
- Visitor Check-In
- Providing Company Information
- Maintaining a Clean Reception Area & Office
- Office Supplies Management
- Security and Access Control
- Keeping Records
- Handling Special Requests
- Monitoring CCTV Cameras
- Handling Lost and Found Items
- Escalating Admin or office related concerns Concerns
- Data Entry tasks
- Managing HR Operational Tasks (e.g., attendance, missed punch, etc)
- Assisting with Onboarding New Employees
- Coordinating Events & Programs
- Assisting with Employee Benefits Administration
- Managing Office Space and Facilities
- Overseeing Vendors
- Handling Emergencies
EA to CEO
- Handling CEO’s Calendar & Meetings
- Travel Coordination - Ticket booking, itinerary etc.
- Scheduling/Rescheduling Meetings
- 3rd Party/ Vendor Meetings & calls management
- Meeting Preparation, Note Taking, etc
- Expense Management
- Facilities Management of the CEO’s office & Meeting rooms
- Making Reservations
- Timely office activity updates
● 5+ years of experience as a Data engineer or related role.
● 5+ years of experience in application development using Python
● Strong experience with SQL and good to have NoSQL.
● Experience with Agile engineering practices.
● Preferred experience in writing queries for RDBMS, cloud-based data warehousing solutions like
Snowflake.
● Ability to work independently or as part of a team.
● Experience with cloud platforms, preferably AWS, is good to have
● Experience with ETL/LT tools and methodologies.
● Experience working on real-time Data Streaming and Data Streaming platforms

Hello,
Greetings for the day !!!
Tridat Technologies is hiring "L1 Windows Server Administrator" for one of the advanced technology solutions company catering to the needs of the Banking, Mobility, Payments and Government sectors.
Qualifications: Any graduate
Experience: 2+ yrs
Roles & Responsibilities:
• Windows /Linux OS Administration ( Certification will be added value).
• Trouble shooting knowledge
• AD knowledge.
• Cloud (AWS / Azure /GCP) knowledge ( Certification will be added value).
• Good communication skill
• Team work
• Remote management idea
• 24x7 Support
Experience in Virtualisation (Vmware & hYperv)
• Tickets and ITSM process idea.
Location: Rabale, Navi Mumbai
Working Timing: 24*7 rotational shifts
Employment Mode: Contract to hire (Full time opportunity)
Joining Period: Immediate to max 15 days
Thank You & Regards,
Shraddha Kamble
HR Recruiter
SRE - Tech Lead (DevOps):
Location: Permanent Work From Home Option
Notice: Candidates with a notice period of 30 days and less and preferred
SRE-DevOps- Tech Lead - JD:
Srijan is hiring for Site Reliability Engineering (SRE), We are looking for SRE/DevOps- Tech Lead or Sr. Tech Lead with strong automation skills and a good understanding of how to build & run secure & reliable platforms for cloud-native applications. Please find below the detailed job description and kindly go through the same for reference:-
Minimum Experience: 6+ years in DevOps/SRE
Permanent WFH option
Job Description:-
The focus of this role is to build scalable, resilient, secure infrastructure for cloud-native applications whilst automating every mundane task you could think of and build observability dashboards, set up alerts, etc to provide optics to relevant stakeholders. In a nutshell: “You are keepers of Production environments”. You must be a problem solver with the ability to multitask and come with strong collaboration and communication skills.
Key Responsibilities:-
-
Proactively monitor and review application performance
-
Handle on-call and emergency support
-
Ensure software has good logging and diagnostics
-
Create and maintain operational runbooks
-
Contribute in Solution Designing and evaluating Technical Debt
-
Set right practices for Well-Defined Architecture & to minimize toil.
-
Own SLI, SLO configuration as per Error Budget
-
Maintain production services through measuring and monitoring availability, latency, and overall system health.
-
Practice sustainable incident response and blameless postmortems.
-
Not be afraid to contribute changes back to the Software engineering team to improve the systems.
-
Managing the delivery pipeline into production.
-
Able to mentor junior members on regular basis
-
Troubleshooting issues with web applications
-
Understanding of security principles and best practices
-
Ensuring that critical data is backed up
-
Configuration of monitoring systems including infrastructure monitoring and Application Performance Monitoring systems such as New Relic.
-
Ensuring that web application infrastructure is built
-
Ability to act as Customer Technical Advocate and negotiate well with peers on technical fronts.
-
Flexible enough to work in different Shifts for hyper business requirement
-
Ability to handle multiple global clients on tech front and generate desired reports to represent health of SRE Delivery.
Skills/Experience:-
-
A key skill of a SRE Tech Lead is that they have a deep knowledge of the application, the code, and how it runs, is configured, and scales. That knowledge is what makes them so valuable at also monitoring and supporting it as site reliability engineers.
-
System administration, security, and networking
-
The SRE Tech Lead expected to have a good understanding of system administration (Linux or Windows) and networking.
-
Essential commands
-
User and Group Management
-
Knowledge of networking concepts (DNS, TCP/IP, and Firewalls)
-
Service Configuration
-
Storage Management
-
Good grasp of fundamental security concepts
-
Good understanding of infrastructure as code principles.
-
Knowledge of a scripting language such as Bash
-
Ability to configure infrastructure using a Configuration Management technology such as Puppet, Chef, or Ansible.
-
Familiarity with Jenkins or any other CI/CD tool
-
Proficiency in a high-level programming language such as Python or Go.
-
Understanding of container technologies such as Docker, Kubernetes
-
2 yrs+ hands on experience with container orchestration technologies such as ECS, EKS, AKS or Kubernetes would be beneficial.
-
Use Terraform and other IaC to deploy cloud infrastructure.
Cloud technologies:-
-
Experience designing available, cost-efficient, fault-tolerant, and scalable distributed systems on AWS/Azure
-
Hands-on experience using compute, networking, storage, and database AWS/Azure services
-
Hands-on experience of 4 yrs+ with AWS/Azure deployment and management services
-
Ability to identify and define technical requirements for an AWS/AZURE-based application
-
Ability to identify which AWS/AZURE services meet a given technical requirement
-
Knowledge of recommended best practices for building secure and reliable applications on the AWS/AZURE platform
-
An understanding of the AWS/AZURE global infrastructure
-
An understanding of network technologies as they relate to AWS/AZURE
-
An understanding of security features and tools that AWS/AZURE provides and how they relate to traditional services
Our client is a 5 year old online gaming company with market leading games in three segments - Poker, Rummy and Cricket. Their online games are ensured to be safe, trusted and secure for their customers. They have a registered base of over a million users and are working towards the growth of online gaming in the country.
What you will do:
- Will be a part of the Paid Media Team & responsible for converting signed up users on the platform to paying users.
- Will be raising requirements for design & content internally.
- Making & sending daily, weekly & monthly reports of ad performance & other marketing reports to respective team leads.
What you need to have:
- Min 1 year+ working experience in executing push, sms, email channels via standalone platforms or multi-channel ones.
- Thorough knowledge of key performance measurement metrics.
- Should have good communication/negotiation skills.
- A keen eye to design & communications.
- Above-average writing skills.
we will providing 3 months traning also Fresher can also applied
Fruxinfo Private Limited
Corporate office D 608 Titanium City Centre Nr, 100 Feet Anand Nagar Rd, opp. Seema Hall, Ahmedabad
https://www.fruxinfo.com/
Req:-BE/ BTech/ MCA, Exp.6+yrs
http://exp.in/">Exp.in developing solutions for Mobile Channel
Android mobile app development both in Hybrid and Native Technologies. Knowing iOS development using swift language is an added advantage
Comfortable in Android platform (Native & Hybrid) with Strong expertise in Designing the App functionality with UI expertise, System/Technical/Deployment architecture for App development from scratch to posting in app stores
Experience on App store Meta data preparation and push to the app store
Experience on Unit test cases and UI test cases
Strong in OOPS concept & Design patterns
Development Language: Primary is Java Knowing Kotlin is an added advantage
Experience developing application In TAGIT MObeix Platform
HTML5, Bootstrap, Typescript, JavaScript, Angular or React
Development IDE/Build scripts: Android Studio, Gradle.
Tools/Libraries/Frameworks: Glide, Picasso, Retrofit, Volley, Firebase,Crashlytics, Google Analytic,ThreatMetrix, InAuth
Jenkins, Appium, Junit, Mockito
SCM/Tools: Git, Source tree, Github
Hands on mobile application security improvement
Job Summary
We are looking for a Front End Developer who will be responsible for implementing visual elements that users see and interact with in a web application. They are usually supported by back-end web developers, who are responsible for server-side application logic and integration of the work front-end developers do. You will work with the UI/UX designer and bridge the gap between graphical design and technical implementation, taking an active role on both sides and defining how the application looks as well as how it works.
Responsibilities and Duties
- Develop highly interactive web applications utilising JavaScript, HTML5, CSS, JSON, Vue js / Nuxt js, and integrating Restful API’s, external web services ensuring high performance on Mobile and Desktop.
- Create custom general use modules and components extending the elements and modules of core Nuxt.js / Vue.js
- Write non-blocking code using advanced techniques such as multi-threading, javascript dependency management.
- Work with the web app development team in continuing to add features in creating innovative solutions.
- Conceptualize, design and develop user interface designs in a fast-paced online/mobile environment. Consumer applications as well as enterprise platforms
- Understand UI/UX best practices and drive improvements in designs and methodology.
- Establish a high-level vision for the solution.
Key Skills
Vue.js, HTML, CSS, JavaScript, Nuxt.js, Integrating REST APIs, UI/UX Designing, Git
Required Experience and Qualifications
Portfolio of Vue.js/Nuxt.js project(s)
Expected Start Date: 10/9/2020
Job Type: Full-time










