We at ZOOP. ONE are looking for a technically savvy Key Account Manager who possesses a strong drive for results. Duties of Key Account Manager will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, on boarding and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests. You should be able to contribute to creating and maintaining good customer relationships and ensuring smooth on boarding.
This role demands hybrid WFO(2 days a week)
Responsibilities:
- Develop and manage client portfolios.
- Sustain business growth and profitability by maximizing value.
- Analyze customer data to improve customer experience.
- Hold product demonstrations for customers.
- Improve on boarding processes.
- Mediate between clients and the organization.
- Handle and resolve customer requests and complaints.
- Minimize customer churn.
- Improve customer NPS ration.
- Aid in product design and product development.
- Operate as the lead point of contact for all matters specific to our customers.
- Support and coordinate with the tech team to ensure seamless delivery to clients.
- Collect feedback and survey on customer satisfaction.
- Become SPOC for allocated customer.
- Prepare and share weekly and monthly reports with the reporting manager on customer performance.
- Own the product knowledge base.
- Map the customer journey and identify improvements at every stage.
- Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success.
- Develop a trusted advisor relationship with key customer stakeholders.
- Be the product champion, interpret customer insights to drive change in product and act as a voice of the customer to the Product team.
- Manage the Customer Success strategy for tracking and reporting on client health and reducing Customer Churn.
- Create and perform Monthly/Quarterly Business Reviews for ensuring customer retention and expansion - effectively delivering results to key stakeholders.
- Raise open issues with cross-functional teams and take ownership of resolving the issues in a timely manner.
- Constantly work towards providing innovative strategies for delivering customer delight.
- Engage with clients to understand the nuances of their work processes and the resulting needs and pain points.
Requirements:
- MS-Excel professional.
- API Functional Knowledge.
- Self-driven and proactive nature.
- Excellent communication and interpersonal skills.
- Experience in SAAS based product, CRM, or ERP.
- Knowledge of customer success processes.
- Experience in document creation.
- Patient and active listener.
- Passion for service.
- Have a high proficiency in Microsoft Office (Excel, Word, PowerPoint).
- Must-Have: Highly organized and able to multitask.
Good to Have:
- You should be passionate about engaging customers and expanding their use cases through our product.
- You have strong problem-solving skills and are great at finding creative solutions and workarounds when needed.
- You have good data analysis and data-driven decision-making skills.
- Strong project management skills.
- 2+ years proven track record in Customer Success, Relationship Manager, Key Account Management, and any of similar domains.
- Strong Technical Background Preferred.
Shubham Vishwakarma
Full Stack Developer - Averlon
About BlueCloud
About
BlueCloud proudly stands at the forefront of data and analytics, GenAI, and cloud transformation. As a leading Snowflake partner, we offer our clients tailored solutions using the latest cloud technologies. Our suite of premium services includes digital strategy, data engineering and analytics, digital services, and cloud operations—all offered at competitive rates, thanks to our unique flexible delivery model.
At BlueCloud, we provide a dedicated Innovation team for strategic and execution support to implement effective business strategies and technology solutions for our diverse clientele, which spans Fortune 500 companies, mid-market firms, and startups. Our commitment is steadfast in fostering customer success within the dynamic GenAI landscape. We prioritize innovation, exceptional customer service, and the cultivation of employee engagement.
For deeper insight into our capabilities and the real-world impact we create, we invite you to visit our website at www.blue.cloud.
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Job Title
SAP ABAP Developer / Consultant
Experience
8+ Years
Location
Chennai (Hybrid – 3 Days Work from Office)
Job Summary
We are looking for an experienced SAP ABAP Professional with 8+ years of expertise in developing and supporting SAP applications using SAP ABAP within the SAP environment. The ideal candidate should have strong hands-on experience in RICEF objects, ABAP Proxy, and ALE/IDOC integrations.
Key Responsibilities
- Design, develop, and maintain SAP applications using ABAP
- Work extensively on RICEF objects:
- Reports
- Interfaces
- Conversions
- Enhancements
- Forms
- Develop and manage ABAP Proxy and ALE/IDOC integrations
- Collaborate with functional consultants to understand business requirements
- Perform debugging, testing, and performance tuning
- Support SAP system enhancements, upgrades, and migrations
- Ensure code quality, documentation, and best practices
- Participate in deployment and post-production support
Required Skills
- 8+ years of strong experience in SAP ABAP development
- Expert-level knowledge of RICEF objects
- Hands-on experience with:
- ABAP Proxy
- ALE / IDOC (Mandatory)
- Strong debugging and performance optimization skills
- Experience in SAP integration and data exchange
- Good understanding of SAP modules (MM, SD, FICO – preferred)
Preferred Skills
- Experience in SAP migrations / upgrades
- Knowledge of S/4HANA environment
- SAP certification (good to have)
- Strong analytical and problem-solving skills
Education
- Bachelor’s degree in Computer Science / IT / Engineering or related field
We are looking for a talented Content Writer to create engaging blog posts, whitepapers, product descriptions, social media content, and web copy. The ideal candidate should have a proven track record of producing high-quality content that drives engagement, strengthens digital presence, and supports lead generation. This role requires creativity, strong research skills, and the ability to use data-driven insights to enhance content effectiveness.
Key Responsibilities
- Create clear, engaging, and innovative content for blogs, articles, website pages, social media, guides, whitepapers, and more.
- Develop compelling headlines and copy that attract and retain audiences.
- Conduct thorough research to produce fact-based and original content.
- Collaborate with campaign managers, designers, and creative teams for content planning and execution.
- Contribute fresh ideas through brainstorming sessions and content strategy discussions.
- Grow brand visibility on social media with creative content.
- Ensure consistency in style, tone, and formatting across all content.
- Update and maintain website content when required.
- Edit and refine content created by other team members.
- Analyse content performance and make improvement recommendations.
- Identify content gaps and propose new topics.
- Create additional content formats such as e-books and podcast scripts.
Key Responsibilities:
•Coordinate and execute end-to-end learning programs: onboarding, technical training, soft skills, leadership development, and functional skill-building initiatives.
•Liaise with internal stakeholders and external vendors to plan, schedule, and deliver training sessions (virtual and in-person).
•Manage and update the Learning Management System (LMS), ensuring courses, enrollments, and feedback are properly recorded and maintained.
•Support learning need analysis by gathering insights from managers, performance reviews, and employee feedback.
•Track learning participation, completion rates, and training effectiveness metrics and share regular reports with leadership.
•Assist in content curation, microlearning programs, and digital learning initiatives using innovative tools and AI-driven platforms.
•Support the development of career paths, competency frameworks, and personalized learning journeys for employees.
•Promote a strong learning culture through communication campaigns, gamification, and employee engagement activities related to development.
•Maintain updated documentation, feedback analysis, and impact assessments for all L&D programs.
Key Skills & Competencies:
•1–5 years of experience in Learning and Development / HRD roles in fast-paced environments
•Strong hands-on experience with LMS platforms, training coordination, and learning operations
•Excellent communication skills – both written and verbal
•Strong project management, organizational, and multitasking abilities
•High attention to detail and ability to analyze learning data and generate insights
•Creative thinker with a passion for innovation in learning methodologies
•Tech-savvy with knowledge of Zoho People (preferred), LMS tools, and AI-driven learning tools
•Proactive, self-motivated, and able to thrive in a hybrid work environment
Key Roles And Responsibilities:
- Analyze requirements, functional specifications and create detailed level test cases
- Collaborate with QA Lead to implement effective strategies and test plans
- Ability to identify a set of test cases that will be a good fit for automation and scope out automation coverage for a particular project.
- Be ready to move test cases from manual to automation with pride.
- Contribute to the design and architecture of high-quality, complex systems and software environments focusing on mobile development, automation, and quality aspects
- Execute test cases scripts scenarios on schedule (Functional, Systems Integration, and Regression Testing), and open defects as needed
- Develop build test automation strategy and focus specifically on maximizing reusability for regression
- Design, build and execute automated tests.
- Identify regression testing needs and create and maintain an Automated Regression Suite
- Maintain automated scripts utilizing the existing framework, adhering to coding standards
- Create a weekly plan and weekly reports.
- Follow the Scrum process, participate in Scrum ceremonies and follow the incremental delivery model.
Qualifications:
- Educational background includes a degree (B.E/B.Tech/M.Tech) in Computer Science, Engineering, or a related field.
- Possess 8-12 years of hands-on experience in automation testing, including designing, implementing, and maintaining automated test scripts and frameworks. Demonstrated expertise in ensuring software quality and reliability through comprehensive automated testing processes.
- Capable of writing efficient, maintainable code for automation scripts, and leveraging language-specific libraries and frameworks to enhance testing capabilities.
- Experience working with Appium for mobile application automation testing. Skilled in setting up and configuring automation frameworks, ensuring seamless integration with testing processes for Android and iOS applications.
- Demonstrated ability to design and develop automation frameworks from scratch. Skilled in selecting appropriate tools and technologies, defining framework architecture, and implementing robust, scalable, and maintainable automation solutions tailored to project requirements.
- Must have experience in integrating mobile cloud platforms like Browser stack / Perfecto with automation framework
- Extensive experience in Maven for build automation, Jenkins for CI/CD, and TestNG for automated testing. Proficient in configuring and integrating these tools to streamline development workflows.
- Practical experience with Selenium WebDriver for automated testing of web applications. Skilled in writing, executing, and maintaining test scripts, ensuring cross-browser compatibility.
- Proficient in using JIRA for project management, GIT for version control, and databases for data storage and retrieval. Skilled in managing tasks, tracking progress, and performing database operations.
- Experienced in developing, testing, and deploying applications in both Android and Windows environments. Proficient in utilizing specific tools and frameworks for each platform.
- Strong understanding of API testing tools like SoapUI and Postman. Skilled in creating and executing test cases, validating responses, and ensuring API reliability, performance, and security.
- Familiarity with both android and Windows environments.
- Knowledge of API Testing tools such as SoapUI, Postman.
Greetings!!!
We are hiring for the position of "Starlims Developer" for one of the IT MNCs.
Exp: 5.5 - 12 yrs
Loc: PAN India
Skills: Starlims, Starlims developer, SQL
Job Description:
- Need only Starlims developer.
- Candidate should have Experience in SSL(Starlims Scripting Language).
- Candidate should have Experience in DB Design- Optimization- MS SQL, and web services.
Head - Finance & Legal - Y Combinator backed Shopify-like platform
About Merito :-
Merito is a curated talent platform where we identify, assess, and connect candidates for matching job opportunities. We are working with the mission to change the way hiring is done. The company is founded by a team consisting of alumni from IIM Ahmedabad, McKinsey with more than 2 decades of experience in recruitment, training, and coaching.
About Our Client :-
Our client is headquartered in California and Y Combinator backed Shopify-like platform for creators & knowledge professionals (coaches, instructors, experts, artists etc.) to launch, manage and grow their business online. Founded by IIT/ IIM/ BITS/ Yale/ BCG Alumni and 3X Entrepreneurs, they are well funded and backed by top Indian VC firms along with start-up veterans like Kunal Shah (CRED). The company is founded by alumni from top IITs, IIMs, BITS, Yale including ex-entrepreneurs and from firms such as BCG, Hike, Dunzo and P&G.
Since the launch of its first version in December 2020 they have grown 25X. Creators have earned more than $1 Million since launch through the platform.
We have just closed our series A (yet to announce) and are looking to build out our leadership team across functions.
Job Description :-
The Head of Finance will be a high performing, professionally qualified individual with Senior Management experience who can lead Exly's finance and legal function and deliver its finance strategy, providing and continuously improving financial plans, systems, procedures, and practices. This individual should have collaborative approach, dynamic finance professional, technically sound, commercially savvy and an advocate of business partnering.
Purpose of this role :-
- Build the Finance function to deliver exceptional finance services with a clear focus on continuous improvement, problem solving and development, ensuring a high level of performance with a customer focus.
- Act as a strategic financial adviser to the Leadership and Senior Management Team, providing sound advice, guidance and information on organisational performance, risks, and opportunities.
- Take overall responsibility for preparation of management reporting, annual accounts, and audit matters to ensure compliance with statutory requirements and governance structures.
- Keeping the organization free of any encumbrances from legal, judiciary or financial institutions. Responsible for appropriate debt servicing, compliances related to Company's Act, Taxation and such other legal entities.
Key Responsibilities :-
- Lead the Finance team to deliver timely, high quality finance support across the organization.
- Deliver efficient and effective financial process and controls
- Manage annual closing of accounts, yearend audit process and preparation of statutory financial statements and smooth closure of audit.
- Be responsible for cash management and ensure there are no idle cash.
- Work in partnership with the Senior Management team to ensure financial statements reflect the business income and expenses.
- Review MIS reports and present it to the management team with analysis and risk exposure.
- Responsible for all legal, compliance and regulatory activities including that of submission of returns on time and making timely payment of statutory dues as well.
- Timely guidance to the team for resolving issues
- Review Balance sheet and schedules related to financial statements.
The successful applicant will be :-
- Qualified Chartered Accountant with 8 - 12 years of work experience.
- Experience in a similar role for a minimum of 2 years is necessary.
- Experience of monthly accounts, forecasts and providing MIS on tight deadlines.
- Development, implementation and monitoring of financial process and internal controls, including process improvement and system implementation.
- Ability to build and maintain relationships with other stakeholders.
- Demonstrates business partnering ability.
- Personal skills: Dynamic leader, proactive approach, detailed oriented, self-motivator, inspire and collaborate with teams.
- Functional Area: Accounts, Finance, Tax, Legal Secretarial, Audit, Business Planning.
Java
Javascript
React.js
Angular (2+)
AngularJS (1.x)We are looking for a Full Stack developer who is dedicated to his craft, writes code that is proud of and can hit the ground running. We need you to write beautiful code to a high standard, in a timely and scalable way that improves the code-base of our products in meaningful ways. You will be a part of a creative team that is responsible for all aspects of the ongoing software development from the initial specification, to developing, testing and launching. What do we need? You will be responsible for managing backend architecture. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring performance and responsiveness to requests from the web or mobile app. A basic understanding of front-end technologies
Required Skills:
- Strong organizational and project management skills.
- Proficiency with fundamental front-end languages such as HTML, CSS, and JavaScript.
- Proficiency with JavaScript frameworks such as Angular 4+
- Proficiency with spring boot, hibernate, data JPA.
- Familiarity with Docker and Microservices
- Excellent verbal communication skills.
- Good problem-solving skills.
- Attention to detail.
Mandatory Skills:
- Spring Boot
- Hibernate
- Data JPA
- Angular 4+
- HTML
- CSS
> Fresher or experienced can apply
> work from office ready
> salary upto rs. 3 lpa (purely based on interview)
> face to face interview mode.
LaravelJavascript
HTML/CSS
GitOur client is a decade-old software development company, that offers its clients a wide range of customized web, mobile, and eCommerce tools and software. They are known to use advanced languages and platforms used to build reliable, secure, and scalable solutions for their business clients as well as individual customers. Their disruptive craftsmanship and strategy help in high-performance growth and allows customers to transform digitally and competitively.
Their products are being used by most of the banks and NBFCs in India, apart from clients from other industries. The founder is an IIM and MDI alumni and has experience of more than 13 years in business and strategic roles in MNCs. The company has been accredited by the government as a premier IT company, committed to quality and driven by customer success.
- Understanding and implementing security and data protection
- Managing both front-end and back-end web development requirements from a consumer.
- Taking full responsibility for task/ project execution
- Handling Payment Gateway integration and ecommerce development concepts
- Prioritizing own work and respect deadlines
What you need to have:
- Excellent skills in PHP Laravel
- Strong object-oriented programming skills
- General knowledge of both front-end and back-end web development from a consumer.
- Databases (more than one is desirable) MySQL, PostGRE, MongoDB
- Experience in Payment Gateway integration and ecommerce development concepts
- Should know about child theme and its structure.
- Proficient in CSS3/ HTML5
- Should know about source version control like git or svn etc.
- Familiar with AWS & Linux command line will be added advantage.
- Must be a team player with good communications
- Ability to solve problems quickly and efficiently
- Great aptitude and attitude towards learning
- Ability to prioritize own work and respect deadlines
HTML/CSS
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon