We at ZOOP. ONE are looking for a technically savvy Key Account Manager who possesses a strong drive for results. Duties of Key Account Manager will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, on boarding and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests. You should be able to contribute to creating and maintaining good customer relationships and ensuring smooth on boarding.
This role demands hybrid WFO(2 days a week)
Responsibilities:
- Develop and manage client portfolios.
- Sustain business growth and profitability by maximizing value.
- Analyze customer data to improve customer experience.
- Hold product demonstrations for customers.
- Improve on boarding processes.
- Mediate between clients and the organization.
- Handle and resolve customer requests and complaints.
- Minimize customer churn.
- Improve customer NPS ration.
- Aid in product design and product development.
- Operate as the lead point of contact for all matters specific to our customers.
- Support and coordinate with the tech team to ensure seamless delivery to clients.
- Collect feedback and survey on customer satisfaction.
- Become SPOC for allocated customer.
- Prepare and share weekly and monthly reports with the reporting manager on customer performance.
- Own the product knowledge base.
- Map the customer journey and identify improvements at every stage.
- Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success.
- Develop a trusted advisor relationship with key customer stakeholders.
- Be the product champion, interpret customer insights to drive change in product and act as a voice of the customer to the Product team.
- Manage the Customer Success strategy for tracking and reporting on client health and reducing Customer Churn.
- Create and perform Monthly/Quarterly Business Reviews for ensuring customer retention and expansion - effectively delivering results to key stakeholders.
- Raise open issues with cross-functional teams and take ownership of resolving the issues in a timely manner.
- Constantly work towards providing innovative strategies for delivering customer delight.
- Engage with clients to understand the nuances of their work processes and the resulting needs and pain points.
Requirements:
- MS-Excel professional.
- API Functional Knowledge.
- Self-driven and proactive nature.
- Excellent communication and interpersonal skills.
- Experience in SAAS based product, CRM, or ERP.
- Knowledge of customer success processes.
- Experience in document creation.
- Patient and active listener.
- Passion for service.
- Have a high proficiency in Microsoft Office (Excel, Word, PowerPoint).
- Must-Have: Highly organized and able to multitask.
Good to Have:
- You should be passionate about engaging customers and expanding their use cases through our product.
- You have strong problem-solving skills and are great at finding creative solutions and workarounds when needed.
- You have good data analysis and data-driven decision-making skills.
- Strong project management skills.
- 2+ years proven track record in Customer Success, Relationship Manager, Key Account Management, and any of similar domains.
- Strong Technical Background Preferred.
Shubham Vishwakarma
Full Stack Developer - Averlon
About BlueCloud
About
BlueCloud proudly stands at the forefront of data and analytics, GenAI, and cloud transformation. As a leading Snowflake partner, we offer our clients tailored solutions using the latest cloud technologies. Our suite of premium services includes digital strategy, data engineering and analytics, digital services, and cloud operations—all offered at competitive rates, thanks to our unique flexible delivery model.
At BlueCloud, we provide a dedicated Innovation team for strategic and execution support to implement effective business strategies and technology solutions for our diverse clientele, which spans Fortune 500 companies, mid-market firms, and startups. Our commitment is steadfast in fostering customer success within the dynamic GenAI landscape. We prioritize innovation, exceptional customer service, and the cultivation of employee engagement.
For deeper insight into our capabilities and the real-world impact we create, we invite you to visit our website at www.blue.cloud.
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At Infosec Ventures, we don’t just incubate ideas—we build cybersecurity ventures that tackle the world's biggest security challenges. Our portfolio includes cutting-edge products like HumanFirewall.io, EmailAuth.io, BugsBounty.com, and SecurityRating.com, each focused on solving real-world security inefficiencies with powerful, ROI-driven solutions.
About The Role
We’re looking for multiple highly driven B2B SaaS Sales people with a passion for cybersecurity to join our Sales Development team. In this role, you’ll be focused on identifying, engaging, and converting potential clients into loyal customers. You’ll be a key contributor in driving the adoption of our security solutions across the SMB and mid-market landscape.
What You'll Be Doing
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- Build a strong pipeline by identifying key decision-makers through calls, WhatsApp, email, and LinkedIn.
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- Maintain detailed records of your pipeline, prospects, follow-ups, and demos.
- Coordinate with distributors and partners to manage sales efforts and align on pipeline progress.
- Prepare budgetary commercials, manage RFPs, and develop tailored presentations for individual client needs.
- Stay informed about competitors and market dynamics to deliver relevant insights and sharp pitches.
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- Hands-on experience in end-to-end sales cycles and enterprise client engagement.
- Independent, self-motivated, and passionate about closing deals.
- Proficiency in tools like Salesforce or similar CRMs is a plus.
Why Join Us?
- Work with visionary founders in a high-growth environment.
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- Transparent, fast-paced, and innovation-first culture.
We are looking for a motivated Telesales Executive to help grow Nextolve’s client base in RPA (Robotic Process Automation) and business process automation services.
This is a 100% commission-based role with remote work flexibility. High performers have the opportunity to earn bonuses for achieving monthly targets.
Key Responsibilities:
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- Follow up on leads from LinkedIn, email, and other outreach channels.
- Schedule demos or meetings for interested prospects.
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Who we’re looking for:
- Proven experience in Telesales / B2B Sales / Lead Generation
- Excellent communication, persuasion, and negotiation skills
- Self-motivated, target-driven, and result-oriented
- Familiarity with CRM tools (HubSpot, Zoho, Salesforce) is a plus
- Interest or willingness to learn about RPA / business automation services
What we offer:
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- Monthly performance bonuses for achieving targets
- Remote work flexibility
- Opportunity to work with a growing technology services company
Skills Required:
- Telesales / B2B Sales
- Lead Generation
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Type: Full-time About
Job : We are looking for a skilled and 1 - 4 years experienced Senior MEAN/MERN Stack Developer to join our talented development team. If you are passionate about cutting-edge technologies, have a proven track record of delivering high-quality solutions, and thrive in a collaborative and fast-paced environment, we want to hear from you. Responsibilities: Develop and maintain robust and scalable web applications using the MEAN/MERN stack (MongoDB, Express.js, Angular/React, Node.js).
Collaborate with cross-functional teams to define, design, and ship new features. Lead the architecture and design of complex software solutions. Ensure the technical feasibility of UI/UX designs and implement responsive and user-friendly interfaces. Implement best practices in software development, code reviews, and documentation.
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Requirements: Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field. Proven experience as a Senior MEAN/MERN Stack Developer with a strong portfolio of successfully delivered projects. Solid understanding of the full web development stack and a deep knowledge of MEAN/MERN technologies. Experience with cloud computing platforms like AWS (Amazon Web Services). Strong knowledge of RESTful API design and development. Familiarity with Agile methodologies and continuous integration/continuous deployment (CI/CD) pipelines.
Excellent problem-solving and analytical skills. Effective communication and collaboration skills in a team environment. Preferred Skills: Experience with cloud platforms like AWS, Azure or GCP. Experience with serverless architecture and AWS Lambda. Familiarity with DevOps practices and tools. Knowledge of security best practices in web development and cloud environments.
Job Title: Technical Sales Engineer
Location: Senapati Bapat Road, Pune
Job Type: Full-Time
Job Summary:
We are seeking a highly motivated Technical Sales Engineer to join our team. This role combines technical expertise with sales skills to provide solutions to customers and drive business growth. The ideal candidate will be responsible for understanding customer needs, presenting technical solutions, and building strong relationships to ensure customer satisfaction.
Key Responsibilities:
• Develop a deep understanding of the company’s products and services.
• Identify customer requirements and recommend appropriate technical solutions.
• Prepare and deliver technical presentations, proposals, and product demonstrations.
• Collaborate with the sales team to develop strategies for business development.
• Work closely with the engineering and product teams to provide customer feedback for product improvement.
• Assist customers with product selection, integration, and troubleshooting.
• Negotiate contracts, pricing, and terms to close deals successfully.
• Maintain relationships with existing clients and seek opportunities for upselling and cross-selling.
• Stay updated on industry trends, market developments, and competitors' products.
• Represent the company at trade shows, conferences, and networking events.
Qualifications & Skills:
• Bachelor's degree in engineering is preferred.
• Proven experience in technical sales, sales engineering, or a similar role.
• Strong understanding of technical concepts related to manufacturing products
• Excellent communication, presentation, and negotiation skills.
• Ability to build and maintain customer relationships.
• Self-motivated, goal-oriented, and able to work independently.
• Willingness to travel to meet clients and attend industry events.
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• Experience in the Manufacturing industry
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As a Senior Software Engineer, you will work as part of a software development team and be
responsible for designing, implementing, and maintaining the back-end of fast-growing web/mobile
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You could be an ideal candidate if you have a Bachelor's degree in Computer Science from a reputed
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You should have already successfully built and shipped products/modules of significant complexity.
What will your role look like?
● Write well-designed, design pattern-based, testable, efficient, and high-quality code in Java.
● Design (LLD & HLD) and architect technical solutions for the business problems of a large-
scale system and support needs of growing scale.
● Prepare and produce releases of software components.
● Contribute to all phases of the development lifecycle.
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Who are we looking for?
● B.Tech/M.Tech/MCA degree in Computer Science, Engineering or a related subject
● 2-4 years of relevant work experience.
● Strong problem-solving skills, Computer science fundamentals, Data structures, and
Algorithms.
● Solid OOP and software design knowledge with a great understanding of Design Patterns –
you should know how to create software that’s extensible, reusable, and meets desired
architectural objectives.
● Hands-on experience in Java 8, Spring Boot, and Microservices.
● Excellent knowledge of Databases such as MySQL and MongoDB
● Hands-on experience with caching(Redis), REST APIs, SOAP APIs, JWT, Third-party API
integration, Logging(ELK), etc.
● Experience with all phases of the software development life cycle, best practices, and Agile
Software Development.
● Ability to work autonomously, be excited by new technologies, and never back down from the
challenges of scale.
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• Handling critical incidents/escalations, reviewing incidents and tracking towards closure • Good experience in SIEM tools, event logging and event analysis • Good knowledge in enterprise security products like Firewalls, IPS, Web/content Filtering tools, Compliance tools • Team Management, performance monitoring and prepare reports on weekly, monthly basis and share to stakeholders as needed • Good knowledge about common security attacks, targeted attacks • Good experience in forensic analysis, Packet Analysis tools like Wireshar • Assisting, mentoring L2/L3 analysts and groom them to move to next level • Contribute to continue monitoring and improvement of security posture of the organization • Having experience of managing team of 25+ team members across multiple locations.
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• Primarily responsible for security event monitoring, management and response • Ensure incident identification, assessment, quantification, reporting, communication, mitigation and monitoring • Revise and develop processes to strengthen the current Security Operations Framework, Review policies and highlight the challenges in managing SLAs • Responsible for team & vendor management, overall use of resources and initiation of corrective action where required for Security Operations Center • Management, administration & maintenance of security devices under the purview of SOC which consists of state-of-the art technologies • Perform threat management, threat modeling, identify threat vectors and develop use cases for security monitoring • Responsible for integration of standard and non-standard logs in SIEM • Creation of reports, dashboards, metrics for SOC operations and presentation to Sr. Mgmt. • Co-ordination with stakeholders, build and maintain positive working relationships with them
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PHPCore PHP (Knowledge of functions, Methods, PHP OOPS Concept, Ajax, MySQL, Jquery), Javascript, Basic knowledge of HTML, CSS, MVC Structure
Knowledge about socket
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These are the responsibilities that we usually consider for an (senior) developer
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- Technical maintenance of the above mentioned applications
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- Guarantees quality procedures and OutSystems behaviors.
- Supports feature delivery demos.
- Manages solution staging life-cycle, conducting QA and production deployments and supporting overall solution rollout procedures
Required Skills
- You have at least 2-3 years of knowledge and experience with Outsystems technology
- You have basic knowledge of cloud environments
- You have demonstrable HBO work and thinking level;
- You are socially and communicatively strong;
- You have experience with SCRUM/agile working;
- You have experience with test work and test automation; BDD is a pre.
- Experience in the financial industry (Life insurance is a pre)
- You set the request for help at the right time and assess risks in time;
- You have a developed analytical mind.
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Full Stack Developer - Averlon