We at ZOOP. ONE are looking for a technically savvy Key Account Manager who possesses a strong drive for results. Duties of Key Account Manager will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, on boarding and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests. You should be able to contribute to creating and maintaining good customer relationships and ensuring smooth on boarding.
This role demands hybrid WFO(2 days a week)
Responsibilities:
- Develop and manage client portfolios.
- Sustain business growth and profitability by maximizing value.
- Analyze customer data to improve customer experience.
- Hold product demonstrations for customers.
- Improve on boarding processes.
- Mediate between clients and the organization.
- Handle and resolve customer requests and complaints.
- Minimize customer churn.
- Improve customer NPS ration.
- Aid in product design and product development.
- Operate as the lead point of contact for all matters specific to our customers.
- Support and coordinate with the tech team to ensure seamless delivery to clients.
- Collect feedback and survey on customer satisfaction.
- Become SPOC for allocated customer.
- Prepare and share weekly and monthly reports with the reporting manager on customer performance.
- Own the product knowledge base.
- Map the customer journey and identify improvements at every stage.
- Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success.
- Develop a trusted advisor relationship with key customer stakeholders.
- Be the product champion, interpret customer insights to drive change in product and act as a voice of the customer to the Product team.
- Manage the Customer Success strategy for tracking and reporting on client health and reducing Customer Churn.
- Create and perform Monthly/Quarterly Business Reviews for ensuring customer retention and expansion - effectively delivering results to key stakeholders.
- Raise open issues with cross-functional teams and take ownership of resolving the issues in a timely manner.
- Constantly work towards providing innovative strategies for delivering customer delight.
- Engage with clients to understand the nuances of their work processes and the resulting needs and pain points.
Requirements:
- MS-Excel professional.
- API Functional Knowledge.
- Self-driven and proactive nature.
- Excellent communication and interpersonal skills.
- Experience in SAAS based product, CRM, or ERP.
- Knowledge of customer success processes.
- Experience in document creation.
- Patient and active listener.
- Passion for service.
- Have a high proficiency in Microsoft Office (Excel, Word, PowerPoint).
- Must-Have: Highly organized and able to multitask.
Good to Have:
- You should be passionate about engaging customers and expanding their use cases through our product.
- You have strong problem-solving skills and are great at finding creative solutions and workarounds when needed.
- You have good data analysis and data-driven decision-making skills.
- Strong project management skills.
- 2+ years proven track record in Customer Success, Relationship Manager, Key Account Management, and any of similar domains.
- Strong Technical Background Preferred.
Shubham Vishwakarma
Full Stack Developer - Averlon
About BlueCloud
About
BlueCloud proudly stands at the forefront of data and analytics, GenAI, and cloud transformation. As a leading Snowflake partner, we offer our clients tailored solutions using the latest cloud technologies. Our suite of premium services includes digital strategy, data engineering and analytics, digital services, and cloud operations—all offered at competitive rates, thanks to our unique flexible delivery model.
At BlueCloud, we provide a dedicated Innovation team for strategic and execution support to implement effective business strategies and technology solutions for our diverse clientele, which spans Fortune 500 companies, mid-market firms, and startups. Our commitment is steadfast in fostering customer success within the dynamic GenAI landscape. We prioritize innovation, exceptional customer service, and the cultivation of employee engagement.
For deeper insight into our capabilities and the real-world impact we create, we invite you to visit our website at www.blue.cloud.
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REQUIRED SKILLS & QUALIFICATIONS:
● 8+ years of proven excellence in business development, inside sales and/or software sales in which the activity of Appointment Setting is must.
● Experience in B2B sales is preferred but not required Experience using Salesforce or comparable CRM strongly desired
● Experience using Outreach, strong plus
● Strong understanding of SDR and lead development best practices and procedures
● Proven ability to perform successfully given low oversight and limited process 100% reliable and detail-oriented
● Strong consultative selling skills
● Positive can-do attitude and tireless work ethic
● Driven and self-sufficient Adaptable to the startup environment with the hustle attitude, dynamic/diverse environment, potential for broadened responsibilities and, of course, work hard play hard attitude
PREFERRED SKILLS & QUALIFICATIONS:
● A Bachelor Degree in any field from a recognized University
● Experience with LinkedIn Sales Navigator, Hubspot, SalesForce, Outreach etc
REPORTING: This position will report to Director- Inside Sales
EMPLOYMENT TYPE: Full-Time
LOCATION: Remote (Pan India)
🔧 What You’ll Do
- Engage with customers via live chat and email, helping them troubleshoot issues, complete onboarding, and succeed with the product.
- Interact with e-commerce business owners globally, understand their workflows, and guide them in using the product effectively.
- Watch user session videos to identify product adoption roadblocks and suggest UI/UX improvements to the product team.
- Categorize and escalate technical issues or product requests to the relevant internal teams (Product, Engineering).
- Maintain clear communication logs and support documentation.
- Be a voice of the customer, advocating for their success and experience.
👌 What Makes You a Great Fit
- You genuinely enjoy helping people and want to see them succeed.
- You treat support like a Michelin-star service experience, focused on precision, warmth, and follow-through.
- You’re curious, empathetic, and a strong communicator — especially in writing.
- You're comfortable engaging with people from diverse cultural and business backgrounds.
- You don’t mind watching session recordings to spot friction points — and suggesting improvements.
🌐 Nice-to-Have Skills (Not Mandatory)
- Basic working knowledge of SQL, JavaScript, Postman, or web debugging/analytics tools.
- Prior experience in a SaaS startup, especially in a support, CX, or success role.
MongoDBJob Description
Profile Title: Software Development Engineer
Location: Pune Remote
Company Profile:
Growloc Private Limited is a leading Agri-tech company in India specializing in IoT solutions for farm management. We empower farmers with innovative technology to optimize resource usage, improve yields, and ensure consistent quality produce. Backed by a team of passionate individuals, Growloc Private Limited is committed to creating a more sustainable and productive future for Indian agriculture.
Role Overview:
We’re looking for a MERN Stack Engineer (SDE-2) who’s passionate about building impactful products and believes in working smarter—with AI copilots, automation, and lean dev cycles. You’ll be part of a high-ownership team responsible for delivering full-stack features, writing testable code, and deploying to production with CI/CD.
Key Responsibilities:
• Build and maintain robust full-stack applications using MongoDB, Nest.js, React.js, and Node.js.
• Actively leverage AI tools (Copilot, ChatGPT, etc.) for faster development, documentation, and writing test cases.
• Write and maintain unit, integration, and end-to-end tests to ensure code quality.
• Own features end-to-end—from design to deployment using modern CI/CD workflows (GitHub Actions, Vercel, AWS).
• Collaborate with product, data, and hardware teams in a lean setup to ship fast and iterate often.
• Ensure performance, responsiveness, and scalability of front-end and backend systems.
Required Skills:
• 2–5 years of professional experience building products using the MERN stack.
• Strong understanding of frontend architecture (React Hooks, Context API/Redux).
• Proficiency in Node.js, Express, and MongoDB schema design.
• Familiarity with CI/CD tools, Git workflows, and cloud deployments.
• Experience with automated testing frameworks (Jest, Mocha, Cypress, etc.).
• Demonstrated use of AI-based coding assistants in real-world development workflows.
Good to Have:
• Exposure to IoT systems or integration with hardware devices.
• Experience working with LoRaWAN protocols and sensor data ingestion.
• Familiarity with WebSockets, MQTT, or real-time data processing.
• Background in agriculture, climate-tech, or rural tech products.
• Knowledge of TypeScript or serverless architectures.
Compensation: Best as per the market standards
At Growloc, we believe in purpose-driven technology. You’ll be part of a collaborative team working at the intersection of agriculture and innovation. If you're excited about building products that matter—and making a real-world impact—this is the place for you.
Machint Solutions, a US registered IT & Digital automation Products and Services organization is seeking to hire couple of LINUX ADMINISTRATORS for its office in WHITEFIELDS, KONDAPUR, HYDERABAD, TELANAGANA.
Job description
- Minimum 5 years of strong Linux (RHEL & SuSE) Admin knowledge & troubleshooting skills.
- Must know Storage integration with Linux.
- Must have strong scripting (Bash or Shell) knowledge.
- Cluster Knowledge (RHEL & SuSE)
- Monitoring & Patching tools knowledge
- Should have good experience with AWS Cloud & VMWare
- Networking Knowledge with respect to Linux
- Work Location: Machint Solutions Private Limited., Whitefields, Kondapur, Hyderabad
- Notice period: Candidates who can join in 2 weeks are preferred.
- Interview: F2F at our office - Between 11 AM and 6 PM Monday through Friday
- Budget: Market standards
Please share your updated resume on ram dot n at machint dot com with salary and notice period info to initiate the hiring process.
Role - Project Manager
About the Company
The global trade market, valued at USD 32 trillion, offers abundant opportunities for growth and innovation in international trade. As our world becomes more interconnected, there is a growing demand for efficient and secure cross-border solutions. Traditional remittance methods have been burdened with high costs, slow processing times, and limited accessibility, creating significant challenges. These obstacles have particularly impacted MSMEs, which often lack the resources to navigate complex financial systems, leading to time-consuming operational hurdles on a day-to-day basis. We empower businesses, particularly MSMEs, to unlock new growth opportunities, expand their reach globally, and navigate the complexities of international trade.
Position Overview: We are seeking an experienced Project Manager to oversee [specific type or area of projects] within our organization. The ideal candidate should possess exceptional leadership, organizational, and communication skills, with a strong ability to plan, execute, and finalize projects while adhering to strict deadlines and within budget.
Key Responsibilities:
● Lead, plan, execute, and finalize projects according to strict deadlines and within budget, ensuring project objectives are met.
● Define project scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders.
● Develop full-scale project plans and associated communication documents, directing the team's efforts efficiently and effectively.
● Manage project resource allocation, identifying and resolving resource conflicts, and ensuring proper resource utilization.
● Effectively communicate project expectations to team members and stakeholders in a timely and clear manner.
● Liaise with project stakeholders on an ongoing basis, ensuring effective communication and managing expectations.
● Identify and manage project risks and develop risk mitigation strategies.
● Conduct project post-mortems and create a recommendations report to identify successful and unsuccessful project elements.
● Develop best practices and tools for project execution and management.
Qualifications and Skills:
● Bachelor's degree in a related field; PMP / Agile certification
● 1 or 2 years of proven experience in project management, with a track record of successfully delivering projects on time, within budget, and scope.
● Strong understanding of project management methodologies and tools.
● Excellent leadership, communication, and problem-solving skills.
● Proficient in project management software/tools.
● Ability to work effectively in a fast-paced, collaborative team environment.
● Strong organizational and time management skills.
* Chip level verification, 𝗦𝗩/𝗨𝗩𝗠 Methodology
* 𝗘𝘁𝗵𝗲𝗿𝗻𝗲𝘁/𝗔𝗫𝗜/𝗣𝗖𝗜𝗘 protocols and seeded
* Exposure to any of these scripting language -perl/bash-shell/python
* Have lots of debugging skills to quickly scan and identify issues in system verilog/Verilog,C-code
* Good in tool usage for simulation (VCS),waveform debug(Verdi)
PHPWe are looking for CMS (WordPress and Drupal) Developers for our offshore development center in Indore, India.
Responsibilities:
- 1+ years experience in development, theming.
- Must have knowledge of Customizing WordPress and Drupal Applications
- Develop modify and enhance CMS plugins.
- Develop high-performance, highly scalable, custom development and/or plugin development for WordPress and Drupal sites – integrating templates into CMS.
- Mentor to Junior Developers
- Ability to juggle multiple client projects of varying scope, complexity, and effort.
Requirements:
- Graduate in Computer Science.
- The overall experience of 1+ years in Software Development.
- We are looking for solid CMS (WordPress and Drupal) developer who should have done 3 or more CMS (WordPress and Drupal) projects.
- CMS (WordPress and Drupal) experience is a must.
- 1+ years of experience in development, theming.
- Should be able to write design/requirements documentation.
- Ability to understand technical documents like SRS, Design Document.
- Self-motivated and proactive professional who can take ownership of modules/projects.
- Fluent English communication (verbal & written).
Java
Python
NodeJS (Node.js)Exp: 7 - 12 years
Min 5+ years in team management
Solid experience building teams from scratch in Startups
Preferred: Talents from Tier 1 Tech Schools / IT Product Startups
Key Skills: Java, Python, Distributed Systems, Data Structures, Algorithms, AWS, Design Patterns, HLD, LLD, Data Analytics, MongoDB, Node Js
Responsibilities:
• Vision: Building a vibrant technology culture via a shared strategic architecture vision, as the Chief Architect of the company.
• Mission: Driving the platform and product vision to life.
• Goals: Leading and delivering on the long-term road map for engineering and infrastructure efficiency.
• Execution: Building and sustaining core reusable technology that would ensure scalability, reliability, availability and resiliency for all the products running on the platform and power the enterprise's quest to remain technologically competitive as it extends its customer base and enhances customer experiences continuously.
• Assets: Owning all relevant platform technology and infrastructure, both internal (like Dev and staging environments, DevOps stacks, etc.) and client-facing (like production and HA / DR environments)
• Tools and frameworks: Leading a team of engineers and architects across DevOps, Site-Reliability, Product TechOps / NOC, Frameworks and Cloud Infrastructure teams.
• Thought leadership and industry presence: Representing technology branding and evangelism, as the face and voice of enterprise technology; sharing and evangelizing the technology strategy with internal and external entities, including employees, customers, partners, analysts, technical networks and investors.
• Team leadership: Helping build the technical talent brand of the company and in managing their portfolio of IP (intellectual property), via multiple media like blogs, conference presentations and tech media coverage.
Candidate persona mapping:
This role would be part of the Senior Leadership Team of the company, Our typical candidate for this role would be a person who:
• Is a Senior Technical Architect/Manager with 8+ years experience in Product First Tech First companies operating on a global scale
a) Preferably, with rich experience working in Silicon Valley, USA / IT Product Startups
b) Rich experience in helping build platforms that have supported products built from scratch and which have scaled over time
c) Rich experience in helping deploy products on the SaaS model
• Has rich and diverse experience in platform technology areas like design and architecture, APIs and Microservices, cloud infrastructure (private, public, hybrid or multiple), security, scale, tooling and multiple frameworks
• Has an executive presence and strong communication skills
• Demonstrates technology thought leadership
• Demonstrates a record of leading a team of Architects, managing, mentoring and appraising them
• Is, preferably, a programming polyglot
• Should have built diverse teams from scratch
Skill Set:
- Strong knowledge in SQL Server
- Program and develop SQL scripts, tables, views, stored procedures, functions, triggers & constraints.
- Scripting (PowerShell, shell scripting)
- Azure Database (Nice to have)
- Experience with backups, restores and recovery models.
- Familiarity with database design, documentation and coding.
Responsibilities:
- Configures and validates database backup routines on a regular basis.
- Establish a regular data retention plan.
- Optimizes database performance through the use of database performance tuning techniques and tools.
- Require extensive familiarity with data management principles and best practices in order to properly store, migrate, and structure data for multiple applications.
Java
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Full Stack Developer - Averlon