
Job Summary:
We are seeking a detail-oriented and experienced Accountant with hands-on expertise in Zoho Books to manage and streamline our financial operations. The ideal candidate should have a strong understanding of accounting principles and be proficient in using Zoho Books for daily financial management, reporting, and compliance.
Key Responsibilities:
- Manage day-to-day accounting tasks using Zoho Books, including invoicing, expense tracking, bank reconciliations, and ledger entries.
- Prepare monthly, quarterly, and annual financial reports.
- Ensure accurate and timely recording of all financial transactions.
- Monitor accounts receivable and payable.
- Handle GST/VAT and other statutory compliance reporting within Zoho Books.
- Coordinate with auditors and assist in audits.
- Automate financial workflows and improve process efficiency using Zoho Books features.
- Collaborate with internal teams for budgeting and cost tracking.
- Maintain up-to-date knowledge of financial regulations and Zoho Books updates.
Requirements:
- Bachelor’s degree in Accounting, Finance, or a related field.
- Proven work experience as an Accountant, preferably with 2+ years using Zoho Books.
- Solid knowledge of accounting principles and taxation.
- Proficient in MS Excel and Zoho Books.
- Excellent attention to detail and organizational skills.
- Strong analytical and problem-solving abilities.
- Ability to work independently and as part of a team.

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GaragePlug, a SaaS Startup based out of Banglore, is an After-Sales Automotive Workshop Management Platform founded in 2017 by Automobile Industry experts. GaragePlug is presently trusted by hundreds of brands across 25+ countries and continues to expand across the world! We are now ready to take a long jump in 2022. To make this happen, We're looking for dynamic Customer Success/Support people to assist in various stages of the customer life cycle such as Onboarding, User Training, Support, Adoption, etc.
What Makes You The Right Fit :
- Engineering Degree
- 0-2 years experience in customer support or success roles.
- Must be able to work in the US time zone (US and Latin America markets)
- Ability to communicate with customers by email, chat, and phone.
- Excellent interpersonal, verbal, and written communication skills with the ability to take initiative and build strong relationships
- Customer-focused attitude.
- Willingness to work in a Startup.
Your Primary Responsibilities :
- You will be the first point of contact for customers via email & chat primarily, over the phone if it is required.
- Onboard new customers and help them digitalise their workflows in our software.
- Conducting training sessions for Users to ensure the right understanding of the Product
- Keeping a track of the Product adoption.
- Maintain a profitable relationship with the clients.
- Play a key role in sharing the voice of users with the rest of the team.
- Work with the product team to resolve issues, bugs, and feature requests reported by customers and to ensure that they are delivered and conveyed to customers.
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- Identify and report bugs & customer requests using JIRA.
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Performance Parameters :
- Renewals
- Upsell, Revenue generation
- Prevention of Churn
- Maintain NPS Score
- Support Response Time
Perks for you :
- Work in fast globally growing Start-Up
- Work with industry experts
- Opportunity for international travel
Location : Bangalore.
Apply through this link
https://garageplug.freshteam.com/jobs/SENl2SzgSAVQ/customer-success-support-us-latin-america" target="_blank">https://garageplug.freshteam.com/jobs/SENl2SzgSAVQ/customer-success-support-us-latin-america
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- 5+ years of web application development experience including strong working knowledge of JavaScript, ReactJS, NodeJS, Mongo and Express.
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- Experience with node and linux commands necessary for debugging installations and deployment locally and on cloud services such as AWS
- Strong familiarity with a variety of APIs and RESTful interfaces
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We are proud to be an Equal Opportunity/Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions based on any protected category.










