Sr. Solution Architect

About the Company

F22 Labs is a startup software studio based in Chennai. We power startups worldwide by building high-quality software products. From web apps to mobile platforms, we help entrepreneurs turn their ideas into beautifully crafted solutions. If you're passionate about software development and eager to build real products that solve real problems, you’ll fit right in.

Position Overview

We are seeking a talented and experienced Senior Node.js Developer to join our growing engineering team. In this role, you will be instrumental in designing, developing, and maintaining the backbone of our applications. You'll leverage your 3-5 years of expertise to build robust, scalable, and high-performance backend services and APIs. You will also play a key role in making architectural decisions, mentoring junior developers, and driving best practices within the team. If you're eager to tackle complex problems, contribute to innovative projects, and lead by example, this position is for you.

Key Responsibilities

● Design, develop, test, deploy, and maintain highly scalable and reliable backend services, APIs, and systems using Node.js (with frameworks like Express.js or NestJS) and TypeScript.

● Architect and implement robust solutions for complex business requirements, ensuring code quality, performance, and security.

● Collaborate closely with cross-functional teams including front-end developers, product managers, QA engineers, and designers to deliver high-quality products.

● Lead and participate in code reviews, providing constructive feedback to ensure adherence to coding standards and best practices.

● Design and manage database schemas (SQL and NoSQL, e.g., PostgreSQL, MongoDB, Redis) and optimize database queries for performance.

● Develop and maintain comprehensive unit, integration, and E2E tests to ensure software quality and reliability.

● Work with containerization technologies like Docker and orchestration tools like Kubernetes for deploying and managing applications.

● Implement and maintain CI/CD pipelines for automated building, testing, and deployment of applications.

● Mentor and guide junior developers, fostering a culture of learning and continuous improvement.

● Troubleshoot, debug, and upgrade existing software, identifying and resolving performance bottlenecks.

● Stay up-to-date with emerging technologies, industry trends, and best practices in Node.js development and backend architecture.

● Contribute to architectural discussions and decisions, helping to shape the future of our backend systems.

Qualifications and Requirements

● 3-5 years of professional experience in backend development with a strong focus on Node.js.

● Expert proficiency in TypeScript.

● Proven experience with Node.js frameworks such as Express.js or NestJS (highly preferred).

● Strong understanding of asynchronous programming, event-driven architecture, and design patterns.

● Solid experience in designing, building, and consuming RESTful APIs; experience with GraphQL is a plus.

● Proficiency with both SQL (e.g., PostgreSQL, MySQL) and NoSQL (e.g., MongoDB, Redis) database technologies, including data modeling and query optimization.

● Hands-on experience with containerization technologies (Docker) and a good understanding of container orchestration (Kubernetes).

● Experience with CI/CD tools and practices (e.g., Jenkins, GitLab CI, GitHub Actions).

● Experience deploying and managing applications on cloud platforms (AWS, Azure, or GCP), including familiarity with relevant services (e.g., EC2, S3, Lambda, RDS).

● Strong problem-solving, analytical, and critical thinking skills.

● Excellent communication and collaboration skills, with the ability to work effectively in a team environment.

● Proven ability to mentor junior team members.

● Familiarity with Git and collaborative development workflows.

Good to have:

● Experience with testing frameworks (e.g., Jest, Mocha, Chai) and a commitment to writing well-tested code.

● Experience with microservices architecture and distributed systems.

● Experience with serverless architecture (e.g., AWS Lambda, Azure Functions).

● Knowledge of message queue systems (e.g., Kafka, RabbitMQ, AWS SQS).

● Familiarity with Infrastructure as Code (IaC) tools like Terraform or CloudFormation.

● Understanding of front-end technologies (e.g., React, Angular, Vue.js) to facilitate better collaboration.

● Experience with performance monitoring and optimization tools.

● Active contributions to open-source projects or a strong portfolio of personal projects.

Why Join Us (Perks & Benefits)

● Flexible work timings.

● Fast-paced, hands-on learning environment.

● Fun, collaborative, and supportive team culture.

● Real-world impact from day one.

If you're looking to supercharge your development skills and work on meaningful software in a startup that values learning and creativity, we’d love to hear from you. Apply today! 

Opportunity

As a Technical Support Specialist, you will provide the highest level of support to every customer, through every interaction. You will work closely with other teams (onboarding, customer success, and engineering) to ensure that customer accounts have the technical support necessary to be set up for success. You will manage and troubleshoot third-party integrations, build and use technology resources for the Customer Experience and Solutions team, and act as an escalation point for the rest of the team.

We’re looking for someone who is highly-motivated and detail-oriented. You’re also passionate about people as much as you are about getting your work done. You have a natural fluidity and thoughtfulness to your written and verbal communication with customers. On top of that, you’re incredibly organized, handling multiple responsibilities at the same time without letting a single ball drop. 

Our perfect team member has a customer-first attitude with a strong sense of empathy. More importantly, you have a natural curiosity and aptitude for technology and can quickly learn how to use new tools.

Past experience in technical customer support (email, phone, chat or live) is definitely a plus. If this sounds like you, we’d love to hear from you!

Responsibilities

• You will be the face of QDC, handling inbound interactions through (chat, email, phone and remote session)
• Learn to triage incoming customer inquiries and the process of escalating them by working with various team members to resolve and close tickets in pre-defined SLA.
• Reproduce customer issues and log tickets to be solved by the engineering team.
• Guide users on product features and train them to use it effectively.
• Build and maintain the resources required for technical support. (Walkthrough, set up guides, help tutorials, emails, and video tutorials)
• Take handover from the onboarding team by understanding customers' persona, their pain points, and expectation. 
• Rigorously measure support SLA & metrics and improve it continuously.
• Maintain regular communications with customers about new feature developments and enhancements to the product. 
• Consistently gain product knowledge and work towards improvements on internal processes by identifying the existing bottlenecks.

What you can expect in the next 12 months

Within 1 month

• You should have acquired a good knowledge of the laundry domain, QDC product, and process that we follow.
• Have a one-one chat with every member of the Quick Dry Cleaning team so you get to know everyone well and understand each other.
• You should have gone through at least 3 onboarding and sales experience in the buddy system.
• You should have spent a day at the laundry store to get live hands-on experience.
• You should be able to configure SMS API’s for national and international clients.
• Learn how to access and use all internal tools, including Google Apps, Zoho Desk, JIRA, Sales-IQ, CRM and reverse-shadow in each tool. 
• Shadow other Customer Support Representatives (CSRs) handling inbound interactions, gaining an understanding of common customer inquiries as well as our processes for resolution; demonstrate understanding by completing simple tickets with a CSR shadowing you. 

Within 3 months

• Independently handle hardware integration and support. 
• Become QDC expert through training and customer interaction, building a solid understanding of each feature and best practices for how to use them; handle 80% of all inbound Technical Support interactions without assistance through resolution or escalation; be able to provide creative solutions to users.

Within 6 months

• Maintain a level of customer satisfaction (we measure through CSAT scores) equal to or greater than the overall team average; help maintain all service and support content including process documentation, videos, email macros, training manuals and help articles.

Within 12 months

• Help interview, onboard and train incoming team members.
• Proactively identify, pilot and implement ways to increase efficiency in Technical Support processes; assess results and refine.

What an ideal candidate looks like?

• At least 2+ years of work experience in a customer-facing role such as Customer Support, Account Management, Sales, Corporate Training, etc. 
• Strong problem-solving skills, technical and analytical aptitude with the ability to quickly learn and adopt technical products.
• Ability to understand a software product and its nuances very well.
• Experience managing customer interactions effectively.
• Previous B2B SaaS and enterprise software experience.
• Excellent written and verbal communication skills.
• Ready to work in US Shift in the future when required.

What are we looking for?

Attitude

Skills

• Empathy
• Positive Attitude
• Patience
• Organized
• Process Driven
• Coachable
• Metrics Driven
• Attentive and Listening Skills
• Ability to explain in uncomplicated/ simple language

About Quick Dry Cleaning

We are on a mission to make Dry Cleaners and Laundry business winning in the digital era.

We believe in 

• Helping traditional laundries to come at par with digital businesses: Traditional We help laundry businesses adopt modern technology and deliver the customer experience that today’s digital businesses like Swiggy, OLA and Flipkart are delivering. We feel successful when we hear stories like these.
• Building a large profitable business: We envision building a capital-efficient, large profitable business to achieve our mission of making laundry business win. This means less dependence on investors & more ownership with the team. We are one of the few profitable Indian SaaS startups building value SaaS
• Employee Wellness <> Customer Success: We give as much importance to each team member’s personal & professional success as much as we care about our customer's success. We believe it’s all about balance.

Our impact so far

• 3 Billion garments processed through QDC Dry Cleaning Cloud
• 47 countries
• 1000+ Paid subscribers
• 5000+ Users
• All this could be achieved with a nimble team of 20 from our single office in Noida

Why join QDC?

• Freedom & Responsibility: If you are a person who wants to take up challenging work & push your boundaries with no one monitoring you, then this is the right place for you. There are no hierarchies. No managers to please.
• Holistic Growth: Building a career doesn’t have to be at the cost of missing out on your personal front. We believe that professional success is worth it when the personal goals are nurtured with equal importance. We will support you all in on that journey of yours.
• Transparency: If you ever wanted to know what it’s like to be on an entrepreneurial journey, then working with QDC gives you that opportunity to experience it all first hand.
• Great Environment: We spend more time of our day at work than at home while awake, so it is important that we feel comfortable in our workplace. Our office space is fun and the team is funnier. We never miss out on any opportunity to have fun. We don’t experience Monday blues rather we have Monday excitement.

Responsibilities will include, but are not limited to:

• Contribute to new Memory based product opportunities by assisting with the overall design, layout, and optimization of Memory/Logic circuits
• Responsible to translate system-level specs onto the circuit block-level performance spec, circuit architecture, design and development
• Perform verification processes with modeling and simulation using industry-standard simulators
• Document and review final results
• Chip in to cross-group communication to work towards standardization and group success
• Actively solicit guidance from Standards, CAD, modeling, and verification groups to ensure the design quality

Successful candidates for this position will have:

• A Bachelor's or Master's degree (Preferred) in Electrical Engineering, Computer Engineering, or related discipline
• Proven knowledge of CMOS Circuit Design
• Experience in RTL design, design synthesis, static timing analysis, and automated layout techniques
• Hands-on experience with Verilog modeling and simulation tools
• Knowledge of state machine logic/design verification techniques
• Excellent problem-solving and analytical skills
• Experience with a scripting language (Python, Tcl, Perl, etc)

Responsible for regularly generate and analyse Inventory reports for the assigned site location, Support site Finance team on analysis of Cost of Raw Materials and Production, Inventory Variance analysis, updating of valuation class, Create and Archive Monthly Journal Entries. Analysis of inventory transactions to ensure integrity of inventory value, COGS, and inventory adjustments & provisioning, purchase price variance, to ensure accurate financial reporting of inventory.

Communication and (internal) stakeholder management with higher management levels within the Global Teva organization is required in this process.

KEY RESPONSIBILITIES

• Technical/functional knowledge in Inventory Accounting, Closing and inventory reporting
• Preparation of Journal Entries & Supporting schedule
• Perform Monthly and quarterly inventory close activities of multiple entities
• Analysis of the inventory and variances per legal entities, obtain explanation on deviations and prepare a summarized reporting on a monthly basis within scheduled time
• Preparation & clearance of reconciling items of account reconciliations
• Hands on experience in submission of trial balance in HFM
• Hands on experience in Inventory analysis support site Finance leaders
• Identify & drive standardization opportunities in processes and tasks across the team

• Support of external and internal audit requests by providing inventory analyses
• Management of day-to-day operations relating to inventory accounting & analysis

• Ensuring that accounting books and records comply with accounting policies and regulations
• Provide supporting documents and explanations for all internal and external audit as and when required

Participate in ad-hoc activities and projects

SKILLS/QUALIFICATIONS:

• University education in Accounting or Finance required
• ICWA / CA / MBA
• Minimum experience of 4+ years of inventory accounting & reporting experience
• Preferably familiar with USGAAP

• Working knowledge of internal controls
• Good working knowledge of SAP
• Good analytical skills and have hands on experience on inventory working & analysis

• Fluent verbal and written communication in English

• Experience in a multinational firm or within a GBS (Global Business Service) is preferred

• Hands-on and proactive; strong organizational skills

• Accustomed to working with deadlines, in a dynamic environment

• Results driven and service oriented to internal and external customers
• Excellent collaboration with colleagues within the local organization and with the colleagues of the global business service to support the overall Finance department’s goals and objectives
• Flexible and able to work in a changing environment

• Strong focus on improvement opportunities
• Want to work in a new (to be) established team
• Process documentations and certifications – will have to ensure that all process are appropriately documented and periodically certified by team members on regular basis
• The individuals must have hands on experience in preparing process flows

Foreign Accounting experience compulsory (Night Shift)

Required Skills:

• Having experience on daily operations of the accounting in QuickBooks.
• Timesheets, Invoicing, Billing
• Month & Year-End Process.
• Accounts Payable/ receivable.
• Receipt & Payments.
• General Ledger
• Account Reconciliations
• Provide required accounting data and produce financial reports and statements
• Establish appropriate practices for collecting client financial information, analyzing, verifying, and reporting.

• Excellent written and verbal communication skill is a must.
• Candidate should be comfortable in US shifts.
• Preference will be given to first world educated candidates.

• Employee friendly Corporate Work culture
• Excellent Salary structure
• Timings are fixed (6:30 PM to 3:30 AM) with Saturday and Sunday Off.
• Best in class infrastructure
• In-House Meals are available.
• Strong recognition for our employees, giving them excellent career path.
• An outstanding opportunity to work with On-shore US clients.

• Core knowledge of PHP and Laravel frameworks

• Fundamental understanding of front-end technologies like HTML5, CSS3, and JavaScript. Check if the CSS, HTML, and JavaScript are accurate and consistent across different apps

• Basic knowledge in SQL and NoSQL databases is a plus.

• Build and maintain innovative web applications and websites using modern development tools.

• Document and continuously update the development process, project components, and task progress based on Organization requirements

• Solid experience working with PHP, the latest Laravel version.

• Design and maintain databases.

• Optimize performance by performing UI and back-end tests

• Scale, expand and improve our websites and applications, Perform debugging and troubleshooting on apps.

• Effectively communicate with clients and other teams when needed

• Update on current industry trends and emerging technologies and apply them to the development process

UI-UX Designer

http://www.nymbldigital.com/" target="_blank">http://www.nymbldigital.com

Full-time

Nymbl Digital is a content marketing and design agency based out of Bangalore catering to clients in Mumbai and Bengaluru. We are a small, young team of 6 and within 1.6 years of operations, we have catered to 20+ clients.

On the sidelines, we are working on a product, for which we are looking to add illustrators, creative artists and designers in our team. If you know someone, please do refer them to us.

Remote

Yesterday.
(Means we're looking for someone who can possibly join us ASAP or within 1 month at max)

Monday-Friday and alternate Saturdays. Sundays Off.

• Experience: 1-3 yrs in a UI/UX, designing or a similar role
• A prior client servicing experience will earn you brownie points!
• Strong understanding of modern mobile and website design principles.
• Strong UI/UX design portfolio - with design examples of website, landing page, emails/newsletters, banners, logo designs and other digital collaterals.
• Experience with Mobile & Web Apps is an add-on.
• Knowledge of wireframe tools (e.g. Balsamiq, http://wireframe.cc/" target="_blank">Wireframe.cc and InVision)
• Software skills - Photoshop, Figma, XD, InDesign, Sketch, Illustrator, After Effects, Origami Studio, Affinity Photo, Affinity Designer.
• Proficiency in verbal and written communications.
• Experience in handling multiple clients as a point of contact across various business verticals.
• Should be able to guide, mentor & manage a team.
• Strong in communication & client relationship building.

• We don't care for your marks - we care for what you learnt there.
• Impeccable, out of the box communication & writing skills. If wit and sarcasm runs through your blood then we're looking at the right person.
• Have you created a design interface that "you" wanted without caring if the world would need it? Then you're the kind of person who's selfish yet a charming one. ;)
• Independent, Responsible & Entrepreneurial.

We believe, these are some of the most under-rated skills in the professional world. A skill that takes a person from the associate table to the executive one.

> "An executive is the one who can think independently, figures out ways to get shit done and makes quick decisions along the way."

• Empathy + Kindness + Willingness to put in the work = Nymbl’s culture fit. If your ego writes off cheques your body can't cash - then it’s better you watch Suits at home. (Only legends will understand this)
• Dekho boss - thoda pressure toh hoga. Nahi toh heera kaise banoge? (Look bud, at times you’ll be under pressure. How else will a diamond come into being?)

• Undertaking user research, market research and competitor analysis whenever required.
• Designing of UI elements such as - websites, landing pages, emails, banners, navigation menus, search boxes, tabs, widgets and other digital assets.
• Illustrate design ideas using storyboards, process flows and sitemaps.
• Strategising and conceptualising a comprehensive UI/UX design strategy for the clients.
• Testing UI elements such as CTAs, banners, page layouts, page designs, page flows, and target links for landing pages.
• Producing high-quality UX design solutions through wireframes (both low and high fidelity), visual-graphic designs, flow diagrams, storyboards, site maps, and prototypes.
• Collaborating with the project coordination team and fellow designers to ensure the creation and delivery of tailored experiences for the client.
• Providing consultation on the implementation of UX research methodologies and testing activities in order to analyze and predict user behaviour.
• Adhering to style standards of the brand, inclusive of their typography and graphic design.
• Identify and troubleshoot UX problems (e.g. responsiveness, flow, complexity).
• Conduct layout adjustments and create responsive designs based on user feedback.

1. Competitive remuneration with yearly bonuses.
2. Work from anywhere. We intend to be remote - at least for the next few months.
3. Individual health insurance.
4. Bi-weekly chit-chat sessions: This is where a team member picks one topic of their choice and speaks for about an hour on it. It can be anything but shouldn’t be related to digital marketing. Come on? We do that shit every day, it’s time we learnt something new!
5. Personal Finance: Our team consists of finance aficionados and we kinda love to blabber about it. Just in case you need some help with planning your investments, insurance or just wish to know how to manage money - we’ll help you out.
6. Courses: We know tons of free but kick-ass courses out there to help you get to the next level. In case a course is paid & you think it will add value to your learning curve, it’s on the house.

Field Sales, Revenue 💵 - PagarBook
(Temporary fulltime)

About Pagarbook:

1. Employee Management at your Fingertips. PagarBook - India's Best Payroll

and Attendance

2. Management tool for Small & Medium Enterprises. Using PagarBook, a

business owner can maintain all the records of their employees digitally

and can get insights around the same.

3. PagarBook is free & easy to use employee management, work & payroll

management software app where you can manage all your staff and

employee’s attendance, record the work done by your staff and employees

and their salary, payments & advances can also be recorded in this app.

4. Sms & WhatsApp notification to employees and staff about payments,

bonuses, daily work, attendance & leaves.

5. The Sales would be done for premium desktop version of the application

6. Benefits of desktop application:

a. Better and Easier accessibility, also available on mobile web

b. Access to rich reports which gives you business knowledge, spend

c. Unlimited free upgrades for a year

About Sales team:

The field sales team at PagarBook is all about solving SME’s customer problems

and ensuring we deliver compelling value propositions.

On a typical day, the sales team:

● drives the adoption of a premium version of Pagarbook, sold at a

subscription fee per annum

● never-say-no attitude, and comes with a win-all attitude

● At the same time, a core ingredient of the DNA is customer empathy

● We should always ensure the customer is well informed of all the benefits of

the solution, before we close the sales.

Responsibilities and Duties of sales associate:

● You will pitch about PagarBook desktop solution on field to customers

● You will explain the benefits of PagarBook desktop solution to customers

○ Better and Easier accessibility, also available on mobile web

○ Access to rich reports which gives you business knowledge, spend

○ Unlimited free upgrades for a year

● The users can register on the desktop for a free trial for 7 days first

● Sales associate would convert the customer into a paid customer

Mandatory requirements:

● Having your own bike is a must

● Field sales experience is a must (telecom, FMCG and financial sales

experience adds more weightage)

● Local language knowledge in the city of operations is a must

● Graduation in any field is sufficient

Benefits:

● Fixed salary (~15-18k a month)

● Targets based incentives (extremely attractive)

● Petrol allowance ~upto INR 3,000 (on actual bills)

● Initial job posting would be for 3 months - based on good performance,

conversion to full time employment would be granted

Key Areas of Responsibility (KRAs):

● Onboarding of Customers

○ Meet 30 new clients a day (tracked)

○ Get free trial enabled for 20 clients a day

○ Get 3 sales (paid customers, 10% conversion) per day -

non-negotiable output

● Retaining customer accounts

○ While we build new businesses, cross-selling would be key

○ Customers should keep using PagarBook desktop beyond 30 days of

activation

● Grow customer basket size

○ Identify key SME clusters in the city and prepare an acquisition plan

○ Go aggressive and acquire

● Business acumen & key skills

○ Strong knowledge on PagarBook sales process, services and product

○ Local Market and competition knowledge and clear articulation of

PagarBook advantages

○ Strong negotiation and influencing skills to create win-win

○ Give continuous feedback to internal teams to improve our

customer service level

Finally, remember, you are the PagarBook brand ambassador on the ground! All

the best.

Requirements for field sales - Phase 1 (50):

● North:

○ Jaipur - 5 Associates
Delhi
NCR
Gurugram
Ludhiana
Punjab
Chandighar
Jammu and Kashmir