



• Leading multiple projects end-to-end and collaborates across
functions. Driving planning, estimation and execution.
• Managing stakeholder expectations and offers scalable, reliable and easy to maintain
solutions
• Consistent delivery of complex and well backed products in time
• Delivering well thought technical/design decisions
• Demonstrating effective communication with project team,
management and internal/external clients as necessary.
• Surfacing both technical and non-technical challenges and help resolve them
• Leading SDLC best practices
• Driving people to solve engineering challenges
• Building and leading high performance team

About BYJU’S - The Learning App
Similar jobs
Buildesk is seeking a highly motivated and customer-centric Customer Success Manager to cultivate strong client relationships, drive revenue growth, and ensure exceptional customer satisfaction. The ideal candidate will be adept at understanding client needs, proficient in CRM and ERP systems, and possess a proven ability to foster customer retention and expansion.
Responsibilities:
- Client Relationship Management:Develop and maintain robust, trust-based relationships with Buildesk clients.
- Proactively understand client objectives and challenges to ensure alignment with Buildesk solutions.
- Software Proficiency & Training:Achieve mastery of CRM and ERP workflows to effectively guide clients.
- Provide comprehensive training to clients on Buildesk products and best practices.
- Revenue Growth & Account Management:Drive revenue through proactive outreach, including cold calling and consistent follow-up.
- Identify and pursue opportunities for upselling and cross-selling within existing accounts.
- Market & Product Insight:Conduct market research to understand client-specific CRM application needs.
- Articulate the value proposition of Buildesk products and recommend optimal solutions.
- Issue Resolution & Support:Efficiently address and resolve client inquiries, escalating complex issues as necessary.
- Serve as the primary point of contact for post-sales support, ensuring seamless onboarding and ongoing engagement.
- Proactive Engagement & Retention:Conduct regular client check-ins and provide proactive guidance to maximize product adoption.
- Implement and track engagement strategies to achieve target customer retention (80%) and renewal (70%) rates.
- Customer Health & Churn Mitigation:Monitor key customer health metrics within the CRM to identify and mitigate potential churn risks.
- Outbound Communication:Execute outbound calling and follow-up strategies to nurture leads and client relationships.
Qualifications:
- Proven experience in a Customer Success, Account Management, or related role, preferably within a software or technology company.
- Demonstrated ability to deliver effective product training and support software business models.
- Exceptional communication, interpersonal, and presentation skills, with the ability to serve as a liaison between clients and internal teams.
- A verifiable track record of increasing customer satisfaction, retention, and revenue through proactive engagement.
- Strong analytical and problem-solving skills, with the ability to address client issues promptly and effectively.
- Experience in monitoring customer health metrics and implementing strategies to minimize churn.
- Proficiency in CRM and ERP systems.
Direct Selling and Target Based (Field Sales/Out Side Sales).
Prepare and follow up on sales quotations made to clients.
Will be responsible for client retention, per client revenue optimization & renewals.
Handle client queries/escalations.
Should have effective sales & negotiation ability.
Interacting with vendors for product upload in their respective Domain.
We are looking for "Salesforce Developer" for Reputed Client @ Coimbatore Permanent Role.
• Experience: 3-5 Yrs
• Salesforce Developer will work independently and in a team environment to build CRM solutions which integrate with various other systems.
• This Person will build Visual-force, APEX, and Lightning Components. And should have experience working with Salesforce Data.
• Building new (and maintaining existing) APEX, Visual force, and Lightning solutions.
• Participate in various sprint meetings, assist in the creation and upkeep of user stories.
• Communicate with stakeholders and users about changes or requirements.
• Should have 3 to 5 years of experience with Salesforce Sales and Service Clouds.
• Proficiency in Salesforce APEX, Visual force, and Lightning development.
• Knowledge of the Salesforce data structure, and the ability to use various tools for data migrations.
• Salesforce Developer certifications is an added advantage.
• Excellent interpersonal skills, as well as excellent communication skills, verbal and written to both technical and non-technical audiences
• Ability to work independently and as part of a team
• Professional, positive, customer oriented and flexible approach to interactions with customers in groups
About the role:
· Monitor relationships with existing customers through CRM systems
· Ensure the CRM system provides an effective sales funnel
· Develop and implement marketing techniques that will drive new customers
· Plan and manage Welcome Email, calls, escalations, handover/possession etc
· Suggest new methods to address customers’ needs
· Track marketing metrics and trends, like conversion rates
· Assist with organizing promotional events to reach prospective customers
Qualifications:
· Technical expertise with CRM and analytical systems
· Strong communication skills along with a customer-oriented attitude
· Graduate, MBA or PG in relevant field with 2-5 years of experience

The ideal candidate will be responsible for designing, developing, testing, and debugging responsive web applications for the company. Using Angular / React / JavaScript this candidate will be able to translate user and business needs into functional frontend design.
Responsibilities
- We use React for web application.
- Designing, developing, and testing UI for mobile and web applications
- Build reusable code and libraries for future use
- Accurately translate user and business needs into functional frontend code
Qualifications
- 3+ years' experience in frontend development
- Experience building mobile/web applications using Angular or React or JavaScript.
Role description
The Selected Candidates will begin in an individual contributor’s role, working in a team of go-getters to help spread the Byju’s way of Learning in your city. They would be showcasing the unique Byju’s way of Learning to students and parents and will be responsible for mentoring and sales in their designated zone.
Skills
Any Graduation/ Post Graduation. Having a keen interest and deep understanding of the Indian education sector.
- Interested in mentoring and guiding students.
- Having a knack for sales.
- Good interpersonal and presentation skills.

Location : New Delhi/ Hyderabad/Remote
Company Profile :
Mindler is a technology-enabled eco-system for career planning and development for students. We leverage research and machine learning algorithms to minimize the human bias in the career decision-making process. Mindler's disruptive career assessment and counselling products are loved by thousands of users globally, and it is growing at a very fast pace. We are looking for assertive, energetic, and creative people to join our awesome team, including people from ISB, Harvard, IIT, IIM and other top-tier institutes. With a unique and scalable model to address the unorganized career counselling sector, Mindler works on both the demand and supply side of the career guidance problem through its revolutionary products.
Job Description :
- Ensure the technical feasibility of UX designs
- Build reusable/hygiene code and customize libraries/tools for future use
- Develop best user interaction and easy navigating features
- Optimize application for maximum speed and scalability, coordinating the same with design team to ensure the required files are in-place
- Ensure that all user input is validated using scripts
- Perform cross-browser testing before staging the platform to the backend integration
- Final functionality of the applications to be ensured after backend integration
- Collaborate with other team members and stakeholders
Job Specifications :
- Proficient understanding of web markup, including HTML5 and CSS3
- Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery
- Good understanding of asynchronous request handling, partial page updates, and AJAX
- Development experience on latest Angular versions is a must.
- Proficient understanding of code versioning tools, such as Git or Bitbucket
- Familiarity with tools such as Gimp or Photoshop is a plus
- 2-6 years of experience in the domain of UI Development
- B. Tech (preferable)
Selection Process :
Resume Screening > Telephonic Interview > Technical Interview> Personal Interview
We are looking for immediate to 15days of notice period
- Demonstrable experience as a Robotic Process Automation Developer using Robotic
technologies, particularly with UiPath. - Act as a Subject Matter Expert with Robotic Process Automation Development and
technologies, especially around UiPath. - Should have Advanced Developer certification from UiPath.
- Strong Customer-facing experience.
- Command on UiPath RE Framework.
- Strong Software Development Skills in Automation Software.
- Experience in working with .NET Framework and customization.

