
Account Manager – B2B eCommerce (International Clients)
Experience: 3–7 years
Location: Pune (Baner) / Hybrid
Markets: North America, EU, Australia
Compensation: ₹7–9 LPA (Fixed) + ₹3–5 LPA (Performance Incentives)
About the Role
High-ownership Account Manager role managing international clients across North America, the EU, and Australia
Hands-on Individual Contributor role with a clear path to Account Management Lead
Act as the bridge between clients and internal teams to ensure delivery excellence and client satisfaction
Own client experience, retention, and account growth
What You Will Own
Client Relationship & Customer Success
Own end-to-end relationships for 6–8 client accounts
Act as the primary point of contact
Drive client satisfaction, retention, and long-term engagement
Proactively identify risks, concerns, and growth opportunities
Account Operations & Coordination
Drive follow-ups on proposals, contracts, and legal documentation
Manage invoicing coordination and payment follow-ups
Ensure strong coordination between clients and internal teams (tech, design, marketing)
Client Pulse & Escalation Management
Identify early signals of client dissatisfaction or delivery risks
Escalate proactively and drive resolution with ownership and speed
Reviews & Reporting
Own Quarterly Business Reviews (QBRs)
Prepare and present:
Project status updates
Performance summaries
Insights and recommendations
Ensure clarity, transparency, and trust with clients
Account Growth & Expansion
Identify and drive upsell and cross-sell opportunities
Contribute directly to revenue growth across managed accounts
Team Building (Future Scope)
Hire and manage interns / junior account managers
Contribute to process building and best practices
Grow into a team leadership role
What We Are Looking For
3–7 years in Account Management / Customer Success (IT services / eCommerce / SaaS preferred)
Strong experience working with North American clients
Excellent communication, presentation, and stakeholder management skills
Willingness to work across time zones (late evening/night calls when required)
Strong ownership mindset and problem-solving ability
Ability to manage multiple accounts (6–8 simultaneously)
Assertive, confident, and proactive in client interactions
Nice to Have
Experience in a B2B eCommerce or digital agency environment
Exposure to EU / Australia clients
Experience mentoring or managing junior team members
Growth Opportunity
Path to Account Management Lead / Customer Success Lead
Opportunity to build and lead a team of Account Managers
Direct exposure to global clients and the leadership team
Role Impact
Manage a portfolio of international accounts contributing directly to company revenue
Earn performance incentives linked to account growth and retention

About Hummingbird Web Solutions Private Limited
About
Hummingbird is an IT products and services company. We are an Adobe Commerce (Magento) Solution Partner. We build and maintain world-class e-Commerce solutions on Adobe Commerce (Magento) and WordPress platforms for businesses around the world. (USA, UK, AUS).
It's a fun place to work where you grow based on your performance. It is an ideal workplace for personal growth as well as professional growth.
Working here, you will learn a lot and when you have great ideas they will be listened to. We celebrate your success and your efforts and strive to create a casual and supportive environment in which you can excel.
Our company is located in Pune.
Hummingbird Web Solutions Pvt Ltd, 7th Floor, C-Wing, Amar Business Zone Saykar Chowk, Baner Rd, Baner, Pune, Maharashtra 411045, India
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Job Overview:
We are looking for an talented Visual Motion Designer to join our creative team. In this role, you will be responsible for designing and producing captivating motion graphics and video content that tell compelling brand stories across digital platforms. You will work closely with our design, strategy, and content teams to create motion visuals for everything from social media content to full-scale digital campaigns.
This is an exciting opportunity for someone who thrives on pushing the boundaries of creativity, visual storytelling, and digital marketing.
Key Responsibilities:
- Motion Graphics Creation: Design, animate, and produce high-quality motion graphics, including video ads, explainer videos, social media posts, website animations, and more.
- Collaboration with Teams: Work closely with the creative, content, and digital marketing teams to understand campaign objectives, brand guidelines, and deliverables.
- Video Production & Editing: Edit raw video content, incorporating dynamic animations, transitions, and effects to create compelling stories and engaging user experiences.
- Conceptualization & Storyboarding: Take concepts from idea to execution, including brainstorming, sketching, and presenting initial concepts to the team.
- Platform-Specific Content Creation: Develop motion designs optimized for various digital platforms such as Instagram, YouTube, Facebook, LinkedIn, and websites while ensuring alignment with platform-specific trends and best practices.
- Stay Ahead of Trends: Keep up-to-date with the latest trends in motion design, animation, and video production, bringing fresh and innovative ideas to each project.
- Quality Control: Ensure all visuals meet Team Pumpkin’s high standards for quality, consistency, and branding, while delivering projects on time and within budget.
- Versioning and Customization: Create different versions of content based on requirements for various campaigns, regions, or audience segments.
Required Skills & Qualifications:
- Proven Experience: 2-4 years of experience in motion graphics design, animation, or video editing, ideally in a digital marketing or advertising agency setting.
- Expert in Motion Design Tools: Proficiency in Adobe After Effects, Premiere Pro, Illustrator, Photoshop, and other relevant animation tools. Knowledge of Cinema 4D or similar 3D tools is a plus.
- Strong Video Editing Skills: Hands-on experience with video editing, color grading, and sound design to complement motion graphics.
- Creative & Conceptual Thinking: Strong creative ability and a keen eye for design, composition, and visual storytelling.
- Understanding of Digital Marketing: Experience creating motion graphics for digital marketing campaigns, social media, and websites with a deep understanding of the digital ecosystem.
- Attention to Detail: High attention to detail in the execution of motion design and animation, ensuring flawless final deliverables.
- Collaboration & Communication: Excellent communication skills, with the ability to work well in a team, present ideas effectively, and adapt feedback in real time.
- Time Management: Ability to handle multiple projects simultaneously while meeting deadlines in a fast-paced environment.
Employee Relations:Handle employee relations matters, including conflict resolution, investigations, and disciplinary actions.
Foster positive working relationships and ensure a healthy work environment.
Recruitment and Staffing:Collaborate with hiring managers to understand staffing needs.
Post job openings, conduct interviews, and facilitate the hiring process.
Manage onboarding processes for new hires.
Training and Development:Identify training needs and coordinate training programs.
Support employee development initiatives and career planning.
Performance Management:Administer performance appraisal processes.
Provide guidance to managers on performance improvement plans.
Benefits Administration:Administer employee benefits programs, including health insurance, retirement plans, and other perks.
Assist employees with benefits-related inquiries.
Compliance:Ensure compliance with federal and state employment laws and regulations.
Stay informed about changes in HR laws and best practices.
HR Policy Implementation:Develop and implement HR policies and procedures.
Communicate policies to employees and ensure adherence.
Data Management:Maintain accurate and up-to-date employee records.
Generate HR reports for management as needed.
Employee Engagement:Develop and implement employee engagement initiatives.
Conduct surveys and gather feedback to improve workplace satisfaction.
Qualifications:
• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Proven experience as an HR Generalist or in a similar HR role.
• Knowledge of HR laws, regulations, and best practices.
• Strong interpersonal and communication skills.
• Ability to maintain confidentiality and handle sensitive information.
• Detail-oriented with excellent organizational and multitasking abilities.
Note: The above job description is a general outline and may vary based on the specific needs and structure of the organization. Some HR Generalists may also be involved in additional areas such as compensation, workforce planning, or organizational development.
About Company:
The company is a global leader in secure payments and trusted transactions. They are at the forefront of the digital revolution that is shaping new ways of paying, living, doing business and building relationships that pass on trust along the entire payments value chain, enabling sustainable economic growth. Their innovative solutions, rooted in a rock-solid technological base, are environmentally friendly, widely accessible and support social transformation.
Requirements:
1. Java 8+, J2EE,
2. Core Java- More hands on collections framework
3. JPA- Spring, Hibernate
4. Webservices (SOAP / Rest)
5. Knowldege on SQL & PLQL (Oracle/MySQL)
6. Expericne in Agile tools & processes
7. Good analytical & Communication skills
Role - .NET Developer
Experience - 2+ Years
Location - Ahmedabad
Skills required-.Net core, very proficient in SQL
- Bachelor's degree in Computer Science or a related field
- Minimum 2+ years of experience in software development using the .NET framework (Max upto 5 years)
- Strong understanding of C#, ASP.NET, and the .NET Core
- Experience with web development technologies such as HTML, CSS, and JavaScript
- Experience with database technologies such as SQL Server
- Strong problem-solving and analytical skills
- Excellent verbal and written communication skills
- Proven ability to work independently and in a team environment
- Keywords: .NET, C#, ASP.NET, .NET Core, software development, web development, HTML, CSS, JavaScript, SQL Server, problem-solving, analytical, communication, team player
you will be;
* Developing services with TypeScript (with Node.js) in Lambda
* Assisting with the design and evolution of their DevOps tooling
* Building their Amazon Web Services environment
* Performance tuning and optimisation
* Continually developing your skillset as required to ensure that the best technologies and methods are used
* Maintaining focus on security
* Working within a truly Agile environment, participating in daily stand-up meetings
* Collaborating with the rest of the development team and business to meet objectives
Key Skills Required;
* TypeScript * JavaScript (ES6+) * Node.js * Amazon Web Services, in particular AWS Lambda, * Experience working within an Agile environment * Excellent communication skills, with the ability to work in partnership with both business and technology teams * Proactive and truly passionate about technology * Degree level education in Computer Science (or equivalent), or similar experience * Willingness to continually learn new languages
- Consistently embarking an excellent first impression on call, delivering exceptional customer experience
- Engage potential customers in dialogue that opens opportunities with the help of scripts and presence of mind
- Going an 'extra mile' to create happy customers to drive loyalty and increase repeat purchase
- Contacting prospective clients / existing customers to inform them about the product using scripts
- Accurately record details of communication with customers
- Developing and sustaining solid relationships with customers to encourage repeat business
- Answer questions about product features in an engaging manner
- Answer all customer questions honestly and accurately
- Using sales scripts drive sales and respond to customer objections
- Developing in-depth knowledge of products and services offered by us to make suitable recommendations based on customers' needs and preferences.
- Using the latest technologies to solve real problems for our customers at a massive scale
- Collaborating closely with other engineers as a valuable member of a cross-functional team
- Sharing your knowledge and building creative solutions while helping the team evolve best practices
- Designing, developing, and deploying backend services with a focus on high availability, low latency, and scalability
- Taking end-to-end responsibility for the services that are owned by your team, including taking part in an on-call rotation
Who you are
- A minimum of B.S. degree in Information Technology or Computer Science or 5+ years in a similar position
- Able to adapt, change and grow quickly as we scale the organization
- Passionate about engineering practices like agile, continuous delivery, test-driven development, traceability, and observability
- Growth mentality is curious and not afraid to be experimental.
- You share your ideas and continuously improve yourself and the team around you
- Solid experience as an Engineer designing, developing and maintaining API driven solutions
- Strong communication skills, high integrity, and great attention to detail
You’ll get to work with:
- Docker and Kubernetes
- Go and/or PHP
- PostgreSQL, Elastic Search, RabbitMQ
- Memcache, Redis
- Microservices architecture
- ELK, Jaeger, Prometheus & Grafana
About the Role
A highly motivated and passionate individual who has experience in executing end to end web based products and applications; bringing them to production quickly and with high quality. Passionate about building flexible and scalable solutions with an eye for detail and can weigh pros and cons to find best possible solutions.
Role and Responsibilities
- Collaborate with Product Managers to plan, implement and deliver tasks and modules on a timely basis with best practices and adherence to SOPs.
- Understand the product requirements, ask questions, and gather information and feedback to design and deliver features both on Android and iOS.
- Create a roadmap of tasks to be delivered for both iOS and Android applications in sync, such that new features go to the end-user at same time.
- Lead the design of Android and iOS applications in a modular fashion with reusable components.
- Proactively identify issues related to memory consumption, battery drain and multi-threading in the application by planning regular tests and analysis.
- Deliver Android and iOS applications with integration to backend services deployed on the cloud with high quality and responsiveness.
- Create strong practices around test driven development, automating delivery of apps to the marketplace with strong CI/CD practices.
- Manage a highly skilled and efficient team by hiring, keeping the team motivated, and managing performance.
- Play the role of an unblocker in a tight scrum environment. Should be able to help other developers with challenges, problem solving, and help achieve milestones as per plan.
- Prioritize to manage ad-hoc requests in parallel with ongoing projects.
- Hands on with programming with 50%+ of bandwidth going into modules owned.
Skills/Experience
- A highly talented developer with 10+ years of hands-on experience in building apps that have been released to the Play Store(Android) and Appstore(iOS).
- Demonstrated experience managing teams of 5-10 or more engineers in mobile application teams.
- Strong knowledge of Android, Kotlin, iOS, Swift, Objective C and working with MVVM, MVP, MVC patterns.
- Experience building mobile applications which lean heavily on connecting to cloud services to gather data and stream videos/content.
- Working knowledge of Xamarin or Flutter (cross platform frameworks) is highly preferred.
- Practitioner of test driven development practices. Experience in creating and adhering to best practices for development.
Refer the description below and if it matches with your skillset.
P.N. - you will have to visit GEP campus(Hyderabad) on August 3rd 2019 if your profile gets shortlisted.
Primary Skill (Must):
Hands on experience on ASP.Net framework 3.5/4.5, C#, ADO.net, AJAX, Javascript, JQuery, JSON, MVC, TFS (Or any code versioning tool)
At least 1yr hands on experience developing projects on AngularJS
WCF, HTML, Webservices, REST, WebAPI
Experience with Transact SQL code, SQL stored procedures and views
Expertise in Web form designing
Experience and knowledge about software life cycle
Object oriented programming concepts
Sound knowledge of System Architecture
Manage and mentor a team of 2 or above members
Familiarity with continuous integration
Document and maintain software functionality
Secondary Skills (Preferred):
Working experience on Azure Cloud based application
Knowledge of LINQ, Nunit tool, UML, Design patterns
- To learn more about our comprehensive range of consulting and outsourcing services, please visit www.gep.com.
- For more about SMART by GEP, our cloud-native sourcing and procurement software platform, please visit www.smartbygep.com.
Kindly confirm and let us know if you need any other information.











