Client Servicing Manager / Sr Executive / Executive at Event Management company · Mumbai, goregaon · 3 - 8 years · ₹6.5L - ₹7L / yr · Posted 8 Oct 2026

Client Servicing Manager / Sr Executive / Executive
at Event Management company
Client Servicing Manager
Location: Goregaon, Mumbai
Experience: 3–8 Years
Employment Type: Full-Time
Industry: Event Management
Job Summary
We are looking for an experienced Client Servicing Manager to manage client relationships, understand client requirements, coordinate event execution and ensure successful delivery of events.
The ideal candidate should have strong client-facing skills and experience in event management, corporate events, experiential marketing, BTL or related industries.
Key Responsibilities
- Act as the primary point of contact for clients and build strong, long-term relationships.
- Understand client requirements, briefs and objectives.
- Coordinate with internal teams, vendors and stakeholders for smooth event execution.
- Manage client expectations and provide appropriate solutions and alternatives.
- Ensure timely and successful delivery of events as per client requirements.
- Prepare regular account status reports and conduct post-event evaluations.
- Identify opportunities for account growth, upselling and cross-selling.
- Handle client concerns and resolve issues effectively.
- Maintain high levels of client satisfaction.
- Stay updated on event industry trends and provide relevant insights.
- Manage multiple projects simultaneously while meeting deadlines and quality expectations.
Candidate Requirements
- 3–8 years of experience in Client Servicing / Account Management.
- Experience in Event Management / Experiential Marketing / BTL / Corporate Events preferred.
- Strong client relationship and stakeholder management skills.
- Excellent verbal and written communication skills.
- Strong presentation, negotiation and coordination skills.
- Ability to manage multiple projects and work under pressure.
- Strong problem-solving and organizational abilities.
- Good knowledge of MS Office and CRM software.
- Bachelor's degree in Business Administration, Marketing, Hospitality or a related field.
- Candidates based in Mumbai preferred.

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Location: Goregaon, Mumbai
Job Type: Full-Time
Experience: 5+ Years
Industry: Event Management
Job Summary
We are hiring an experienced Client Servicing Manager to manage client relationships, understand business requirements, and ensure seamless execution of projects. The ideal candidate should have strong communication skills, a client-first approach, and the ability to coordinate effectively with internal teams to deliver exceptional results.
Key Responsibilities
- Serve as the primary point of contact for clients.
- Build and maintain long-term client relationships.
- Understand client objectives and communicate requirements to internal teams.
- Coordinate across multiple departments to ensure timely project execution.
- Manage client expectations and provide effective solutions when needed.
- Track project progress and maintain regular communication with stakeholders.
- Prepare account status reports and post-project reviews.
- Identify opportunities to expand and strengthen existing client accounts.
- Address client concerns promptly and ensure high satisfaction levels.
- Stay informed about industry trends and market developments.
Required Qualifications
- Bachelor's degree in Business Administration, Marketing, Hospitality, or a related field.
- Minimum 5 years of experience in client servicing, account management, or a similar role.
- Strong relationship management and stakeholder handling skills.
- Excellent verbal and written communication skills.
- Ability to manage multiple projects simultaneously.
- Proficiency in MS Office and CRM tools.
Preferred Skills
- Strong problem-solving and organizational abilities.
- Detail-oriented with a proactive approach.
- Ability to work in a fast-paced environment and meet deadlines.
- Professional and customer-focused mindset.
Benefits
- Competitive compensation package.
- Career growth and development opportunities.
- Collaborative and professional work environment.
- Exposure to diverse and challenging projects.
Apply now if you have a passion for client relationship management and delivering exceptional customer experiences.
About TorqWars
TorqWars is building India's competitive RC racing. We are a sports-entertainment business running on three engines: experience-led arenas with timed racing, a league, and a D2C store for RC cars and parts. Our first arena opens soon in Bandra, Mumbai, and we are backed by The Foundery. Our mission is to make battling with machines a real sport. You will work directly with the founders and own how your function is built from the ground up.
Role overview
You will own the TorqWars player community and our events: tournaments, leagues, racing events and brand activations. You will grow a community of players who come back, compete and bring their friends, and turn our events into a format we can run across every arena. In the first few months you will run the events and community channels yourself, and build the team as both grow.
Key responsibilities: Community
- Build and manage the player community: how people discover us, sign up, play, return and refer others.
- Run community channels such as WhatsApp groups, Instagram and Discord.
- Build ambassador, creator, campus and hobby-club programmes.
- Create community content with the creative team: player stories, event recaps, creator features, leaderboards and rivalries.
Key responsibilities: Events
- Design event and tournament formats: rules, heats, scoring and run of show.
- Manage production: staging, timing, sound, lights and the safety plan.
- Source and brief vendors and event crew, and lead on the day.
- Run a post-event review after every event and apply the learnings to the next one.
KPIs
Active returning players, new players per event, organic sign-ups without paid ads, events delivered on time and safely, and participant and spectator feedback.
Requirements
- Experience across community management, field or experiential marketing, and live events. Senior candidates are welcome, and so are candidates with 3–5 years who have built and grown a community themselves.
- Proof of retention: repeat attendance, retention or referral numbers, not just reach or impressions.
- Has owned events or event IPs end to end: budget, vendors, run of show and on-ground management.
- Has built a programme or format that kept running after you moved on.
- Willing to be on the ground at events, including evenings and weekends.
Good to have
Motorsport, RC, karting, gaming or esports. Campus and youth marketing. Sports or brand partnerships. Startup or founder experience.
How we assess
A quick AI voice interview with your camera on (about 20 minutes, five main questions): a community you built (who came back, why, and the repeat numbers), an event that broke on the day and what you changed, a TorqWars race-night scenario to plan out loud, and what your last manager would say about you. We do not expect you to know RC cars; we will teach you the sport. We hire for intelligence, energy and integrity. Recent hands-on work matters more than total years, and we speak to references before any offer.
Your first 90 days
The first race format defined and run end to end, the first ambassadors and community channels active, and a returning-player baseline we track every week.
What we offer
Ownership of community and events from day one, 0.1–0.5% ESOPs (vesting as set out in the offer letter), direct work with the founders, and the chance to build a new sport in India.
Location
Work from office, Mumbai (Bandra and Worli).
Hiring process
A short AI interview, a call with a founder, a short assignment for shortlisted candidates, an in-person meeting in Mumbai with reference checks, a final conversation with our co-founder, and an offer within 2 weeks of the first call.
When you apply, share
- A community you built where people came back, with the repeat numbers.
- An event you owned end to end, and your role in it.
- Current and expected CTC, and notice period.
About Codemonk
Codemonk is a product and digital engineering (PDE) services company. We build custom software across three service lines: Enterprise AI (knowledge retrieval, agentic workflows, process automation), Enterprise Application Engineering (portals, platforms, and enterprise integrations), and Computer Vision & Industrial AI (safety monitoring, quality inspection, spatial intelligence). We work with global enterprises, including a long-standing relationship with a Fortune 500 FMCG company, alongside specialized industrial and technology clients across India and Japan. About the role You'll own a portfolio of existing accounts spanning our largest strategic relationships and a set of smaller, recurring accounts. Twelve months in, you will be running structured account plans for your top accounts, owning the commercial relationship — pricing, negotiation, deal shaping — rather than relaying proposals from our pre-sales team. You'll have built a track record of self-originated cross sell and upsell opportunities across all three of Codemonk's service lines. On our very largest accounts, you'll operate alongside company leadership, who stay involved as executive sponsors — this role is the account strategist and day-to-day commercial owner, not a replacement for that senior relationship.
What you'll do
• Own the commercial relationship for a named portfolio of existing accounts, spanning global enterprise and mid-market industrial clients, from high-touch strategic accounts to lighter touch recurring ones
• Build and maintain structured account expansion plans — growth levers, quarterly roadmap, risk register — for your top accounts, and run regular account reviews.
• Proactively identify and pitch cross-sell and upsell opportunities across Codemonk's three service lines, rather than waiting for the client to ask
• Own pricing strategy and commercial structuring for deals within your accounts, partnering with our pre-sales team for technical scoping and estimates rather than simply passing their output through
• Track account health signals — utilization, satisfaction, delivery feedback — in partnership with delivery teams, and convert them into commercial conversations before they become risks
• Keep CRM records for your accounts accurate and complete, as a byproduct of running the account well — not as the job itself
• Partner with company leadership on executive-level engagement (client visits, roadmap workshops) for your most strategic relationships
What we're looking for
Required
• 5–7 years of experience in account management, client partnership, or enterprise sales within a project-based professional services, IT services, or software consulting environment (not primarily subscription/SaaS customer success)
• Experience owning commercial outcomes for enterprise accounts — pricing conversations, contract negotiation, deal structuring — not just relationship maintenance
• A track record of growing revenue within existing accounts through self-originated cross sell or upsell, not only responding to inbound requests
• Comfort translating technical capability into business value for enterprise stakeholders, and partnering closely with technical or pre-sales teams for deeper scoping
• Strong CRM discipline and follow-through
• Excellent stakeholder management skills, comfortable navigating multiple levels of a large enterprise organization Preferred
• Experience managing accounts in FMCG, manufacturing, or industrial sectors
• Experience selling AI, data, or software services specifically
• Exposure to international client engagement, particularly Japan
• Experience building and running structured account plans or quarterly business reviews
Work Location: Goregaon, Mumbai
Preferred Notice Period: Immediate to 30 Days
Employment Type: Full-Time
Experience: 2 to 8 Years
About the Role
We are looking for a dynamic and results-driven Business Development Professional to join a growing team in the events and experiential industry. This role is ideal for individuals who enjoy building relationships, identifying new business opportunities, networking with industry professionals, and contributing to business growth.
Candidates with experience in event management, client acquisition, corporate sales, B2B business development, or related sectors will be preferred.
Key Responsibilities
- Generate new business opportunities through market research, networking, referrals, and outreach activities.
- Build and maintain strong relationships with clients, architects, designers, corporate decision-makers, and other industry stakeholders.
- Conduct client meetings, presentations, and proposal discussions to secure new projects.
- Identify market trends, competitor activities, and potential growth opportunities.
- Generate and manage leads while maintaining accurate sales and activity records.
- Collaborate with internal teams to support business development initiatives and client requirements.
- Attend industry events, exhibitions, networking forums, and client engagements.
- Analyze business performance and recommend strategies to improve results.
- Travel as required for client meetings, events, and business development activities.
Desired Profile
- 2 to 8 years of experience in Business Development, Client Acquisition, Corporate Sales, or Relationship Management.
- Experience in the event management, marketing, advertising, experiential, hospitality, or service industry is preferred.
- Excellent communication, presentation, and negotiation skills.
- Strong networking and relationship-building abilities.
- Self-motivated, proactive, and target-oriented approach.
- Comfortable working from the office and interacting with senior professionals and decision-makers.
- Proficiency in MS Office and CRM tools is an advantage.
Why Apply?
- Opportunity to work with leading brands and industry professionals.
- Exposure to high-value corporate clients and business networks.
- Fast-paced environment with significant growth and learning opportunities.
- Performance-driven career progression.
Apply if you have a passion for business development, client engagement, networking, and driving business growth.
We're looking for highly responsive, empathetic, and customer-oriented individuals who are adept at providing seamless, high-touch service to HNI clients. This role is perfect for a proactive individual who thrive in a fast-paced environment and have a passion for building strong relationships with high-net-worth clients. You'll be the backbone of our client-facing team, ensuring every interaction is seamless and every detail is handled with precision.
Who we are:
Cambridge Wealth is a respected, award-winning firm in the wealth space. As AMFI, SIF and APMI registered distributors, we work with renowned professionals from various industries, providing exceptional financial solutions. We're a fast-growing, excellence-oriented team focused on delivering outstanding service to our domestic, NRI, and Ultra HNI clients.
What you'll do:
- Client Management: Act as a primary point of contact for our most valued clients (HNIs, Ultra HNIs, NRIs). You'll handle their inquiries, provide timely updates, and ensure their needs are met with a high level of empathy and professionalism.
- Operational Support: Facilitate and manage the full client lifecycle, from initial onboarding and documentation to executing transactions and resolving issues. You'll ensure all processes are smooth, efficient, and compliant.
- Data & Reporting: Maintain meticulous client records, ensuring accuracy and confidentiality. You'll also assist in creating detailed portfolio reports that highlight performance and opportunities for our clients.
- Team Collaboration: Work closely with our wealth management team to track portfolio performance and support strategic initiatives.
What we need:
- Education: A degree in Finance, Commerce, Management, or Economics is preferred.
- Experience: Previous experience in the financial services or mutual fund industry is a plus, especially if you've worked with high-net-worth clients. Those with hospitality experience in the luxury and premium segments are also welcome to apply.
- Certifications: Currently valid NISM VA and or other NISM certifications are an advantage(and eventually required if onboarded).
- Technical Skills: We are strong on tech use & familiarity with the Zoho suite is preferred.
Who you are:
- Client-Focused: You genuinely enjoy building relationships and are driven by a desire to provide exceptional, personalized service.
- A Clear Communicator: You have excellent verbal communication skills.
- Detail-Oriented: You have a keen eye for detail and a meticulous approach to your work.
- Proactive & Resourceful: You don't wait for instructions. You're a problem-solver who takes ownership and can thrive in a dynamic, startup environment.
This role is NOT for you if:
- You prefer a slow-paced, micro-managed environment.
- You are not comfortable with change or taking on new responsibilities.
- You're looking for a passive, "take it easy" role.
What you'll get:
- A core role with a clear growth path within a fast-growing company.
- Meaningful Impact: You'll be a vital part of our team, not just a cog in the wheel.
- A great work environment that is informal, encouraging, and collaborative.
- Competitive compensation.
Our Hiring Process:
- Online Application: You apply and answer a few quick questions. [5 min]
- Skills Assessment: An online general aptitude test to evaluate your skills. [60 min]
- People Video Interview: A quick chat with our People head [30 min]
- Technical Interview: A discussion about your experience and skills. [30 min]
- Founder's Interview (In-Person): A final interview to ensure a great fit. [30 min]
- Offer & Checks: We make an offer, and proceed with a reference and background check.
Please note: This is a WFO (Work From Office) opportunity at our Pune, Prabhat Road office
About the Position:
We are looking to hire a highly motivated, well-spoken Key Account Manager who can help EasyEcom in key account management and customer retention. As a Key Account Manager, your daily job would involve developing relationships with clients and ensuring their expectations are being met.
About EasyEcom:
EasyEcom is an industry-leading omnichannel order & warehouse management solution for e-commerce businesses and multichannel retailers like Epigamia, Mondelez International, My Glamm, Borosil, Prestige, etc. We are persistently growing, from a few hundred clients to over 7000+ global clients, a handful of dedicated team members to 160+ members strong team, and being VC funded, we are continuing to expand over and beyond!
Roles & Responsibilities:
● Developing strong relationships between key clients and companies.
● Resolving key clients' issues and complaints promptly
● Understanding the business needs of key accounts, and providing them with an effective solution.
● Managing communication between the key accounts and internal teams (Support Team, Sales Team, Tech Team).
● Upselling to key accounts presenting reports on account progress, and sharing future goals with other team members.
Requirements:
● Candidates with a bachelor's in technology or business are preferred.
● Candidate should speak gujarati fluently.
● A minimum of 2+ years of experience in account management.
● Excellent communication skills and listening skills.
● Fluency in both English and Tamil.
● Should be able to quickly get a thorough understanding of the company's product.
● Should be able to multitask and manage time effectively.
● Should have strong interpersonal relationship skills.
● Ability to understand the company’s key clients and their position in the industry.
Key Responsibilities
- Generate leads and make cold calls and reference calls to arrange a meeting for discussion.
- Develop a growth strategy to bring financial gains and delighting clients.
- Suggest ways and means to endorse the products and services of the organization.
- Keep a close tab on the strategic moves made by the competitors.
- Maintain and manage records of sales, revenue, collections, invoices and others.
- Build long-term association with the existing clients and prospects.
- Nurture the subordinates to turn into thorough professionals.
- Prepare bespoke sales contracts
- Attend conferences, exhibitions and fairs to promote the company’s offerings.
- Develop new markets and regions to promote the products and services of the organization.
- Align personal goals with the vision and key objectives of the organization.
Key Attributes
- Excellent communication skills and interpersonal skills.
- Thorough knowledge of the products and services and about the markets.
- Flair to research and keep a tab on changing trends.
- Ability to build relationships
- Good Listener.
- Absolute Professional attitude
- Effective Negotiation skills.
- Willing to travel and must possess two/four-wheeler
- Inspiring team player
- A true go getter
- If you feel that you may handle the responsibilities most efficiently and effectively and possess the characteristics mentioned, we would love to hear from you.
About TorqWars
TorqWars is building India's competitive RC racing. We are a sports-entertainment business running on three engines: experience-led arenas with timed racing, a league, and a D2C store for RC cars and parts. Our first arena opens soon in Bandra, Mumbai, and we are backed by The Foundery. Our mission is to make battling with machines a real sport. You will be part of the founding team that runs our events and our first arena.
Role overview
You will handle logistics and on-ground execution for our racing events, tournaments and brand activations at malls, colleges and corporate offices, and support arena operations. You will work with the Head of Arena Operations and the Head of Community & Events.
Key responsibilities
- Plan and execute event logistics: equipment, transport, set-up and dismantling.
- Set up the race track, timing system and charging stations, and check batteries before each event.
- Brief event crew and marshals, and manage rosters.
- Book and coordinate vendors: sound, lights, staging, printing and transport.
- Maintain equipment inventory, checklists and incident records.
- Coordinate with venues on permissions and paperwork.
- Support the arena fit-out by tracking deliveries and vendors.
KPIs
Events delivered on time and on budget, set-up time, equipment readiness and safety record.
Requirements
- 1+ years in events, brand activations, venue operations or production. College fest operations experience counts.
- Hands-on set-up and dismantling experience, not just coordination.
- Available on evenings, weekends and event days.
- Organised and calm under pressure.
Good to have
Core team experience at college fests such as Techfest or Mood Indigo. Interest in RC cars or similar hobbies. Basic electronics. A two-wheeler or driving licence.
How we assess
A quick AI voice interview with your camera on (about 20 minutes, five main questions): an event you set up with your own hands (the load-in plan, what went wrong and how you fixed it), how you managed vendors and crew, a TorqWars pop-up race scenario, and what your last manager would say about you. No RC knowledge is needed; we train you on the cars and the sport. We hire for attitude: energy, reliability, honesty and people who learn fast. Recent hands-on work matters more than total years, and we speak to references before any offer.
Your first 90 days
An event kit, checklists and a vendor list that make every set-up repeatable; set-up time falling event after event; and your first events delivered on time, on budget and safely.
What we offer
Fast growth into an events or arena manager role, and hands-on exposure to building a new sport from the ground up.
Location
Mumbai: our Worli office, the Bandra arena and event venues across the city.
Hiring process
A short AI interview, a call with the hiring manager, a 1-hour assignment for shortlisted candidates, a trial day at one of our events with reference checks, and an offer within 1 week.
When you apply, share
- An event you set up or ran, and your role in it.
- Current and expected CTC, and notice period.
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We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its
clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL,
Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a
company.
Job Role: Social Media Account Manager
Experience Level: 2+ years in Agency set-up
Location: Bangalore, On-site
Job Overview:
We are seeking an experienced and strategic-minded Social Media Account Manager for our client-based social media team. This role requires a dynamic individual who can execute effective
social media campaigns giving great results that meet with client’s objectives, foster a cohesive team environment, and cultivate strong client relationships. The ideal candidate should possess a deep
understanding of social media dynamics, a proven track record in team leadership, and exceptional communication skills.
Job Description:
● Create campaign strategies and monitor the execution to achieve the brand objectives.
● Manage social handles of the brand, like Instagram, Facebook, LinkedIn, X etc.
● Develop, implement and manage a brand's social media strategy on a monthly basis.
● In-depth knowledge of social media marketing, market trends, integration of online with offline marketing and reporting.
● Measure the success of every social media campaign, as per required metrics.
● Work with copywriters and designers to ensure content is well-suited and appealing to the defined target group for respective brands.
● Communicate with industry professionals and 3rd party vendors if and when required.
● Provide constructive feedback to the team(copy & design) to achieve desired results.
Requirements:
● Bachelor's degree in Marketing, Communications, or a related field (Master's degree preferred).
● 2+ years of proven experience in social media management within a client-based agency or related environment.
● Demonstrated success in devising and executing impactful social media strategies for a variety of clients.
● Excellent written and verbal communication skills, capable of conveying ideas clearly to both internal teams and clients.
● Profound understanding of social media platforms, algorithms, content formats, and best practices.
● Proven track record of generating
Job Description :
We are looking for an experienced Sales Manager to drive international sales.. The role involves managing global clients, generating new business, and working closely with marketing and product teams to grow revenue across international markets.
Key Responsibilities
- Manage and grow international client accounts
- Generate new leads and close deals.
- Handle end-to-end sales cycle: prospecting, pitching, negotiation, and closure
- Build strong relationships with global customers and partners
- Work with marketing teams on lead generation and campaigns
- Identify new international markets and business opportunities
- Maintain sales pipeline and reports using CRM tools
- Meet monthly and quarterly sales targets
Required Skills & Experience
- 4–5 years of experience in international sales or business development
- Experience selling IT services, SaaS products, or AI solutions
- Strong understanding of sales and marketing fundamentals
- Excellent communication and negotiation skills
- Experience working with overseas clients and time zones
- Familiarity with CRM tools (HubSpot, Salesforce, Zoho, etc.)
Preferred Skills
- B2B sales experience
- Knowledge of digital marketing and lead generation
- Experience with US, UK, Europe, or Middle East markets
Why Join Us
- Work with cutting-edge IT / SaaS / AI products
- Exposure to global clients and markets
- Performance-based incentives and growth opportunities
- Fast-growing and collaborative work environment













