Account Management Operations Intern at Outbox Labs · Remote only · 0 - 1 years · ₹25000 - ₹30000 / mo · Remote only · Posted 28 Oct 2026
As an Account Management Operations Intern, you will own the entire sales journey start to finish and beyond. You will take qualified opportunities through discovery, demos, relationship-building, negotiation, closure, and ongoing account management.
There’s no passing the baton here. Once an account is yours, you own it. From closing the deal to keeping the relationship strong and the customer engaged, you’ll be the go-to person throughout the journey.
We’re looking for someone who is sharp, persuasive, commercially savvy, and great with people someone who communicates with confidence, builds trust, thinks on their feet, stays driven through challenges, and knows how to turn opportunities into wins.
High ownership. High impact. One person. One account. End to end.
What You'll Do:
- Take It From “Hello” to “Closed”: Own the entire sales journey from first conversation and discovery to demos, negotiations, follow-ups, and the final handshake.
- Sell the Problem, Not Just the Product: Understand what’s keeping the prospect up at night and show them how Outbox can solve it.
- Keep the Deal Moving: Chase the right follow-ups, handle objections, negotiate smartly, and make sure promising opportunities don't go cold.
- Keep Your Pipeline Clean: Own your CRM like it’s your dashboard. Keep leads, conversations, next steps, and follow-ups updated—no lead left behind.
- The Deal Doesn't End at “Yes”: Once the deal closes, the account is still yours. Be the primary point of contact, build the relationship, coordinate with internal teams, and make sure the customer gets value.
- Close. Retain. Grow: Own your targets and turn customers into long-term accounts.
The Outbox Rule
You don't just close accounts. You own them.
From the first “Hey” to “Let’s renew” the account is yours end-to-end.
Candidate Profile
- A natural communicator and relationship builder confident in conversations, sharp at uncovering customer needs, and skilled at building trust, influencing decisions, and creating lasting relationships.
- Commercially driven with a strong bias for action you set ambitious targets, create momentum, stay persistent through the sales cycle, and consistently look for ways to move the needle.
- Tech-savvy and sales-stack fluent comfortable using CRMs, sales engagement platforms, automation tools, and data to stay organised, efficient, and ahead of the pipeline.
- Startup-ready mindset curious, adaptable, resourceful, and comfortable with ambiguity. You take ownership, move fast, and bring the energy to figure things out rather than wait for them to be figured out.
What are we looking for
- Own it, don’t outsource it. You take responsibility, follow through, and see things to the finish line no handoffs, no “someone else will handle it.”
- Bias for action, with results in mind. You’re proactive, resourceful, and always looking for the smartest way to turn a problem into progress.
- Think fast, communicate clearly. You can navigate challenges, ask the right questions, and keep everyone aligned without creating unnecessary noise.
- Comfortable with the unexpected. Priorities can shift, plans can change, and sometimes the job description goes out the window — you’re happy to step up, adapt, and contribute wherever the team needs you.
- Team-first, growth-minded. You enjoy collaborating, learning on the fly, sharing ideas, and celebrating wins together. You bring the energy, curiosity, and drive to make things happen.
Screening Process
We value transparency, open communication, and a great attitude just as much as technical skills. We look for people who are curious, adaptable, and excited to take on challenges. Our screening process is designed to assess the whole person ,not just the resume.
- Resume → First Look, We’ll look beyond job titles to understand your B2B SaaS sales experience, impact, and what you’ve actually owned.
- Screening → Let’s Talk, A conversation around your sales approach, problem-solving, communication style, and how you think on your feet.
- Sales Deep Dive → Show Us Your Game , Expect real-world scenarios around selling, pitching, demos, negotiation, and handling the unexpected.
- Final Round → The Big Picture, A two-way conversation to see if there’s a strong fit between you, the role, and the Outbox way of working.
The capsule for you to get a call
- You are a doer, not just a planner.
- Curiosity is your default setting.
- You thrive in chaos (the productive kind).
- You are always looking for a smarter way to do things.
- You would rather create impact than count hours.
Think you are a fit? Prove it. We are excited to meet the people who don't just dream big, they build bigger.
Lets get started!
Shubham Vishwakarma
Full Stack Developer - Averlon
About Outbox Labs
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About Codemonk
Codemonk is a product and digital engineering (PDE) services company. We build custom software across three service lines: Enterprise AI (knowledge retrieval, agentic workflows, process automation), Enterprise Application Engineering (portals, platforms, and enterprise integrations), and Computer Vision & Industrial AI (safety monitoring, quality inspection, spatial intelligence). We work with global enterprises, including a long-standing relationship with a Fortune 500 FMCG company, alongside specialized industrial and technology clients across India and Japan. About the role You'll own a portfolio of existing accounts spanning our largest strategic relationships and a set of smaller, recurring accounts. Twelve months in, you will be running structured account plans for your top accounts, owning the commercial relationship — pricing, negotiation, deal shaping — rather than relaying proposals from our pre-sales team. You'll have built a track record of self-originated cross sell and upsell opportunities across all three of Codemonk's service lines. On our very largest accounts, you'll operate alongside company leadership, who stay involved as executive sponsors — this role is the account strategist and day-to-day commercial owner, not a replacement for that senior relationship.
What you'll do
• Own the commercial relationship for a named portfolio of existing accounts, spanning global enterprise and mid-market industrial clients, from high-touch strategic accounts to lighter touch recurring ones
• Build and maintain structured account expansion plans — growth levers, quarterly roadmap, risk register — for your top accounts, and run regular account reviews.
• Proactively identify and pitch cross-sell and upsell opportunities across Codemonk's three service lines, rather than waiting for the client to ask
• Own pricing strategy and commercial structuring for deals within your accounts, partnering with our pre-sales team for technical scoping and estimates rather than simply passing their output through
• Track account health signals — utilization, satisfaction, delivery feedback — in partnership with delivery teams, and convert them into commercial conversations before they become risks
• Keep CRM records for your accounts accurate and complete, as a byproduct of running the account well — not as the job itself
• Partner with company leadership on executive-level engagement (client visits, roadmap workshops) for your most strategic relationships
What we're looking for
Required
• 5–7 years of experience in account management, client partnership, or enterprise sales within a project-based professional services, IT services, or software consulting environment (not primarily subscription/SaaS customer success)
• Experience owning commercial outcomes for enterprise accounts — pricing conversations, contract negotiation, deal structuring — not just relationship maintenance
• A track record of growing revenue within existing accounts through self-originated cross sell or upsell, not only responding to inbound requests
• Comfort translating technical capability into business value for enterprise stakeholders, and partnering closely with technical or pre-sales teams for deeper scoping
• Strong CRM discipline and follow-through
• Excellent stakeholder management skills, comfortable navigating multiple levels of a large enterprise organization Preferred
• Experience managing accounts in FMCG, manufacturing, or industrial sectors
• Experience selling AI, data, or software services specifically
• Exposure to international client engagement, particularly Japan
• Experience building and running structured account plans or quarterly business reviews
About Us
We believe the future of software development is AI-native — where engineers operate at a higher level of abstraction and quality remains non-negotiable.
Incubyte is a software craft consultancy where the “how” of building software matters as much as the “what”.
We partner with companies of all sizes, from helping enterprises build, scale, and modernize to early-stage founders bring their ideas to life.
Our engineers operate in an AI-native development model, using AI as a collaborator across the SDLC to accelerate development while upholding the discipline of software craftsmanship. Guided by Software Craftsmanship and Extreme Programming practices, we build reliable, maintainable, and scalable systems with speed, without compromising quality. If this way of building software resonates with you, we’d like to talk.
Our Guiding Principles
These principles define how we work at Incubyte. They are non-negotiable.
Relentless Pursuit of Quality with Pragmatism
We build high-quality systems without losing sight of delivery.
Extreme Ownership
We take responsibility end-to-end for decisions, execution, and outcomes.
Proactive Collaboration
We collaborate closely, challenge each other, and solve problems together.
Active Pursuit of Mastery
We continuously improve our craft and raise our bar.
Invite, Give, and Act on Feedback
We seek, give, and act on feedback to get better every day.
Ensuring Client Success
We act as trusted partners and focus on real outcomes, not just output.
Job Description
This is a remote position.
Internship Duration: 6 months
Education: Bachelor's degree in computer science/IT
Conversion: Based on performance during the internship, you may be offered a full-time role as part of our Account Management team.
About the Role
This internship is ideal for recent graduates or early-career professionals with a technical or engineering background who are keen to build a career in client-facing account management. You'll work closely with our Technical Account Managers and support the day-to-day operations that keep our client accounts running smoothly. This is an execution-focused role. Your primary job is to make sure nothing gets dropped, and that every record, document, and follow-up is accurate and on time.
Outcomes You'll Own
- Operational reliability: follow-ups, deadlines, and action items are tracked and closed, with nothing falling through the cracks
- Data accuracy: account information stays correct and consistent across CRM, ERP, and internal records
- Paperwork done right: client documentation is complete, accurate, and submitted on time
- Dependable support: Account Managers can rely on you to take tasks off their plate and see them through to closure.
Activities That Drive These Outcomes (illustrative, not exhaustive)
- Keep CRM/ERP and account records up to date, down to client-specific details.
- Support the weekly account snapshot by gathering and verifying data on runway, headcount, and invoicing
- Help prepare client paperwork, including security questionnaires, vendor onboarding forms, and due diligence documents
- Track action items from client meetings, monthly readouts, and QBRs, and follow up until they're closed
- Assist in maintaining account plans and stakeholder maps.
- Coordinate with People Success and recruiting on staffing updates when needed
- Document repeated tasks and processes so they're easy for others to follow
- Flag inconsistencies, gaps, or risks to your Account Manager early
Requirements
What You'll Bring
- A technical or engineering background (degree or equivalent exposure), with curiosity about how software teams' work
- Strong attention to detail. You notice when numbers don't match or a field is missing
- Thoroughness in your work and a habit of double-checking before calling something done
- Comfort handling documentation, forms, and structured data
- Strong verbal and written communication
- An ownership mindset: you take tasks to closure without needing reminders
- Good organizational skills and the ability to manage multiple tasks and deadlines
- Familiarity with spreadsheets. Exposure to CRM or ERP tools is a plus, but not required
What You'll Gain
- Hands-on exposure to how client accounts are managed at a software craft consultancy
- Mentorship from experienced Technical Account Managers
- A clear path to a full-time role based on your performance
What We Value
- Extreme ownership – you take responsibility for outcomes and drive work end-to-end
- Ability to execute independently and define problems, not just solve assigned tasks
- A strong product mindset – willingness to talk to customers, understand problems deeply, and define direction when needed
- The ability to build trust and sell value, not just deliver output
- High standards, autonomy, and bias toward action.
Benefits
Life at Incubyte
We are a remote-first company with structured flexibility. Teams commit to shared rhythms during core hours, ensuring smooth collaboration while maintaining autonomy. Twice a year, we come together in person for a co-working sprint and once a year for a retreat - with all travel expenses covered.
Our environment is built for crafters: pairing, refactoring, experimenting with AI, and pushing the boundaries of software excellence. We are all lifelong learners, and our work is our passion.
Perks
- Dedicated learning & development budget.
- Sponsorship for conference talks.
- Comprehensive medical & term insurance.
- Employee-friendly leave policies.
- Home Office fund
- Medical Insurance
Work with the Founder to identify and prioritise the most promising customer segments, then build and manage a qualified sales pipeline. Potential channels include cafés and restaurants, corporate and institutional accounts, premium retail, gifting, events and residential communities. • Prospect actively through cold outreach, referrals, LinkedIn, WhatsApp, field visits, networking and direct introductions. • Conduct product meetings, tastings and sampling with prospective customers and decisionmakers. • Understand customer requirements, prepare commercial proposals, negotiate terms and convert opportunities into paid orders. • Manage the complete account journey—from first conversation and order confirmation through payment, collections, reorder and account growth. • Maintain an accurate CRM or sales tracker covering leads, meetings, proposals, next actions, closures, lost opportunities, account revenue and reorder behaviour. • Coordinate with production and operations so that samples, stock and deliveries remain aligned with active opportunities.
About Cutshort:
Cutshort is India’s largest specialised tech hiring platform. Everyday 3000 new engineers sign up on the platform. Over the last 10 years, 4M+ candidates and 1 lakh recruiters from 40,000+ companies have used Cutshort.
Cutshort helps both companies and candidates focus on what actually matters, getting to the priority list faster.
- For companies: We help build a priority list of relevant candidates who can directly move to interview rounds.
- For candidates: We help them get into the priority list of companies so they can land roles faster.
We do this by combining rich candidate data, smart software & sound human judgment. Using AI, we bring all of this together to create a hiring experience that is faster, better, and more cost-effective.
What we offer
- AI hiring platform (subscription model)
- Assisted hiring services (like a recruitment consultant)
Companies such as Fractal, Sprinto, Shiprocket, HighLevel, ThoughtWorks, DeepIntent have built strong engineering teams using Cutshort.
The role
This is an Account Executive track role. You will start by building your own pipeline through outbound efforts (primarily calling), and progressively take ownership of the full sales cycle — from first conversation to closing.
What you’ll do
1. Build pipeline (starting phase)
- Reach out to companies in our ICP via calls, LinkedIn and email
- Identify and connect with decision-makers
- Clearly explain Cutshort’s offerings and generate interest
- Build a strong pipeline of qualified opportunities
2. Own and close deals (as you ramp up)
- Run discovery calls and product demos
- Maintain high deal speed — keep moving deals towards closure faster and avoid unnecessary delays
- Handle objections and drive decision-making
- Stay consistent with follow-ups — qualified leads should not go cold
- Pick up high-intent inbound opportunities (pricing page visits, trial completions, etc.) and drive them to closure
What we’re looking for
- 1–3 years of experience in sales / early AE roles
- Strong intent to become a closing Account Executive
- Ability to think, not just follow scripts
- High ownership. You’re accountable for outcomes, not just activity
- Discipline in follow-ups and pipeline management
- Comfort with outbound (especially calling)
And most importantly:
- You enjoy sales
- You are motivated by revenue, incentives, and winning deals
- You don’t take rejection personally
Who should NOT apply
- Unsure about a career in sales
- Avoids targets, rejection, or outbound effort
- Needs heavy structure and constant direction
- Looking for comfort over growth
Growth path
- Start with building your own pipeline
- Earn the right to run demos and close deals
- Move into a full-cycle Account Executive role based on performance
(No fixed timeline — progression is performance-driven)
How to get an interview invite
Resumes don’t get interview calls. One pitch does.
Welcome to The Hustle — an AI-powered role-play where you pitch and try to get a meeting from an AI decision maker. If you succeed, your pitch gets reviewed and you may get an interview. If not, practice and come back.
How to participate:
- After applying to this role, attempt the AI role-play pitch. You'll get the link to the challenge once you make an application.
- Use the same email ID everywhere
Account Manager
Sales · Revenue
📍 Noida · 🕐 Full-Time · 🧭 7-12 Years
The Mission
We aren't automating scripts — we're deprecating the era of manual-heavy testing entirely. TestMu AI is building the world's first AI-native platform where Agentic Intelligence autonomously plans, authors, and self-heals the entire Quality Engineering lifecycle.
Advance revenue growth by nurturing and expanding key accounts through strategic relationship management.
The Pillars of Impact
🚀 1. Account Expansion (50%)
- –Drive product adoption within key accounts.
- –Identify and execute upsell opportunities.
- –Expand footprint through cross-selling initiatives.
- –Maintain high-level client satisfaction and loyalty.
⚙️ 2. Stakeholder Engagement (30%)
- –Manage complex stakeholder relationships effectively.
- –Serve as primary contact for all client communications.
- –Navigate client organizations to identify key decision makers.
🧠 3. Strategic Insight (20%)
- –Analyze account performance to inform growth strategies.
- –Provide feedback to product teams for continuous improvement.
- –Utilize industry insights to enhance client engagement.
Must-Haves — Do not apply unless you have these
- ✓You must have experience in relationship management.
- ✓You must have the ability to identify upsell opportunities.
- ✓You must have experience in managing stakeholder relationships.
The Bar — What you must prove
Proven revenue growth from key account management.
Increased revenue by 30% year-over-year in previous roles.
Demonstrated ability to execute upsell strategies.
Successfully upsold products, achieving a 20% increase in sales.
Effective stakeholder relationship management.
Managed and retained top-tier clients for over 5 years.
Strong product adoption initiatives.
Led initiatives that boosted product adoption by 40%.
Role: Operations Intern
Location: Kolkata (In Office)
Duration: 6 months
Type: Full-time, Paid Internship
Working Hours: Aligned with UK working hours
About the Role
We are looking for an Operations Intern to support inbound sales conversations, prospecting, lead qualification, and pipeline management. This is a hands-on role with real responsibility. You will manage inbound enquiries, understand and qualify potential customers, follow up with prospects, book meetings, and ensure leads move through the pipeline without being overlooked. You will also help identify new business opportunities and maintain accurate prospect and CRM data. The role is particularly suited to someone who communicates clearly in writing, is highly organised, and wants practical exposure to B2B sales, lead generation, account management, and business development.
Key Responsibilities
Inbound Sales & Lead Management
Manage and respond to inbound sales enquiries professionally and promptly.
Understand what prospects are looking for and qualify leads based on factors such as fit, budget, timing, and decision-making authority.
Handle follow-up conversations, including pricing questions, objections, and prospects who become inactive and later re-engage.
Book qualified meetings and prepare clear handover notes so the relevant team has the context required for each conversation.
Track commitments, follow-ups, and next steps to ensure no opportunity is missed.
Escalate conversations that require senior input before responding externally.
Lead Generation & Pipeline Management
Source new business opportunities using lead generation and prospecting platforms.
Research and identify prospects that match the target customer profile.
Build, verify, clean, and maintain prospect lists, ensuring accurate data and avoiding duplicates.
Prioritise promising opportunities and move them into the sales pipeline quickly.
Follow up consistently with prospects while maintaining a professional approach.
Keep CRM records accurate and up to date.
Track which leads are progressing, converting, or stalling.
Prepare short weekly updates covering new leads, pipeline movement, and outstanding opportunities.
Skills & Requirements
Essential
Previous experience using a CRM or email outreach/sending tool.
Exposure to B2B sales cycles.
Familiarity with lead generation, prospecting, or sales intelligence platforms.
Previous experience with prospect research, email outreach, or account management is an advantage.
Strong written English and the ability to communicate professionally over email.
Ability to understand a prospect's message and identify what they actually need or are asking for.
Strong organisational skills and attention to detail, particularly around follow-ups and lead tracking.
Comfortable taking ownership and being accountable for assigned leads and conversations.
Good judgement about when to handle something independently and when to ask for guidance.
Proactive approach to following up and keeping opportunities moving.
At least one previous internship, ideally within sales, business development, account management, or a related area.
Key Skills
CRM | Email Outreach | B2B Sales | Lead Generation | Prospecting | Lead Qualification | Account Management | Business Development | Pipeline Management | Written Communication
What You'll Learn
This internship will provide practical experience working with real prospects and sales opportunities rather than purely observational training. You'll develop your professional writing and sales communication, learn how to qualify and nurture B2B leads, understand how a sales pipeline is managed, and gain hands-on experience with CRM and prospecting processes.
Strong performance during the six-month internship may also lead to an opportunity for a full-time position.
How to Apply
Apply with your CV along with a short covering message.
As part of the application, please answer the following in 3–4 lines:A prospect responds to your outreach saying they are interested, but they are currently working with another provider and suggest reconnecting next quarter. How would you respond?
We will use your response to assess your written communication, judgement, and approach to handling prospective customers.
About the Position:
We are looking to hire a highly motivated, well-spoken Key Account Manager who can help EasyEcom in key account management and customer retention. As a Key Account Manager, your daily job would involve developing relationships with clients and ensuring their expectations are being met.
About EasyEcom:
EasyEcom is an industry-leading omnichannel order & warehouse management solution for e-commerce businesses and multichannel retailers like Epigamia, Mondelez International, My Glamm, Borosil, Prestige, etc. We are persistently growing, from a few hundred clients to over 7000+ global clients, a handful of dedicated team members to 160+ members strong team, and being VC funded, we are continuing to expand over and beyond!
Roles & Responsibilities:
● Developing strong relationships between key clients and companies.
● Resolving key clients' issues and complaints promptly
● Understanding the business needs of key accounts, and providing them with an effective solution.
● Managing communication between the key accounts and internal teams (Support Team, Sales Team, Tech Team).
● Upselling to key accounts presenting reports on account progress, and sharing future goals with other team members.
Requirements:
● Candidates with a bachelor's in technology or business are preferred.
● Candidate should speak gujarati fluently.
● A minimum of 2+ years of experience in account management.
● Excellent communication skills and listening skills.
● Fluency in both English and Tamil.
● Should be able to quickly get a thorough understanding of the company's product.
● Should be able to multitask and manage time effectively.
● Should have strong interpersonal relationship skills.
● Ability to understand the company’s key clients and their position in the industry.
Job Description :
We are looking for an experienced Sales Manager to drive international sales.. The role involves managing global clients, generating new business, and working closely with marketing and product teams to grow revenue across international markets.
Key Responsibilities
- Manage and grow international client accounts
- Generate new leads and close deals.
- Handle end-to-end sales cycle: prospecting, pitching, negotiation, and closure
- Build strong relationships with global customers and partners
- Work with marketing teams on lead generation and campaigns
- Identify new international markets and business opportunities
- Maintain sales pipeline and reports using CRM tools
- Meet monthly and quarterly sales targets
Required Skills & Experience
- 4–5 years of experience in international sales or business development
- Experience selling IT services, SaaS products, or AI solutions
- Strong understanding of sales and marketing fundamentals
- Excellent communication and negotiation skills
- Experience working with overseas clients and time zones
- Familiarity with CRM tools (HubSpot, Salesforce, Zoho, etc.)
Preferred Skills
- B2B sales experience
- Knowledge of digital marketing and lead generation
- Experience with US, UK, Europe, or Middle East markets
Why Join Us
- Work with cutting-edge IT / SaaS / AI products
- Exposure to global clients and markets
- Performance-based incentives and growth opportunities
- Fast-growing and collaborative work environment
Minimum 2 years of proven experience in B2B or Enterprise sales (preferably in SaaS, IT, or cybersecurity).
● Key Account & Post-Sales Management
● Data Management & Cross-Functional Collaboration
● Sales Campaigns & Client Engagement
● End-to-End Sales Management
ACCOUNT EXECUTIVE - APAC & EMEA
Sales · Revenue
📍 Noida 🕐 Full-Time 🧭 5-10 Years
THE MISSION
We aren't automating scripts — we're deprecating the era of manual-heavy testing entirely. TestMu AI is building the world's first AI-native platform where Agentic Intelligence autonomously plans, authors, and self-heals the entire Quality Engineering lifecycle.
Drive revenue growth by closing deals with precision and client-focused solutions.
THE PILLARS OF IMPACT
🚀 1. Sales Execution (50%)
– Meet or exceed quarterly and annual sales targets.
– Conduct thorough needs analysis to tailor solutions.
– Develop client-centric product presentations.
– Negotiate and close deals efficiently.
⚙️ 2. Client Relationship Management (30%)
– Foster long-term client partnerships.
– Address and resolve client issues promptly.
– Maintain a high level of client satisfaction.
🧠 3. Market Insight & Strategy (20%)
– Analyze market trends to identify opportunities.
– Report on sales activities and market feedback.
– Contribute to strategic sales planning.
MUST-HAVES — DO NOT APPLY UNLESS YOU HAVE THESE
– 3-7 years of experience in hunting and new business development.
– Flawless communication skills, both written and oral.
– Demonstrated ability to work solo and as a team member.
– Strong work ethic and customer problem-solving passion.
THE BAR — WHAT YOU MUST PROVE
New Business Development: Successfully closed $1M+ in new business annually.
Communication Skills: Delivered impactful presentations to C-level executives.
Independence & Teamwork: Led solo initiatives and collaborated on team projects.
Work Ethic: Consistently exceeded sales targets through dedication and drive.
YOUR PATH
Reports to Regional Sales Manager. Potential growth into Senior Account Executive or Sales Manager within 12-18 months.
Your growth at TestMu AI is mapped to what you ship — not how long you've been here.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon