YouTube Content Creator/ Sr. Executive

Job Description:

We are looking for a dedicated and hands-on ERP Implementation & Support Executive with 10 months to 1.5 years of experience in implementing and supporting ERP systems. The candidate should have strong problem-solving skills, good communication, and a willingness to work in a client-facing support role.

Responsibilities:

• Assist in end-to-end ERP implementation for clients across various domains.
• Provide real-time support during ERP deployment, configuration, and post-implementation phases.
• Troubleshoot ERP-related issues and resolve client queries effectively.
• Conduct basic training sessions for end-users.
• Collaborate with internal technical and functional teams to ensure smooth delivery.
• Prepare documentation related to implementation, user support, and issue logs.
• Communicate professionally with clients and travel locally when required.

Required Experience & Skills:

• 10 months to 1.5 years of hands-on experience in ERP implementation and support.
• Good understanding of ERP workflows, modules, and business processes.
• Basic knowledge of SQL or database queries is a plus.
• Strong communication skills in English (verbal and written).
• Good client interaction and interpersonal skills.
• Ability to manage multiple tasks and work in a time-bound environment.
• Immediate joiners ONLY
• Male Candidates only can apply.

·        Monitoring the entire customer service process.

·        Resolving customer issues brought to your attention.

·        Creating procedures and policies for effective customer service.

·        Planning how to train customer support professionals.

·        Standardizing the customer service delivery of an organization

·        Tracking the work of every customer service representative in the team.

·        Performing quality assurance surveys with customers.

·        Conveying customers’ feedback to the team.

·        Fixing appointments according to the convenience of clients and customers.

·        Interacting with customers to determine whether they have a desirable and shareable experience.

·        Helping every customer service professional improve.

·        Possessing the knowledge and ability to improve customer service of the organization.

·        Creating a pleasant work environment for customer service professionals.

Customer Service Executive Requirements

·        A minimum of 0 to 1 year of experience as a customer service representative.

·        Superior written and oral communication skills.

·        Leadership skills to guide and improve a team.

·        Data entry and basic computer skills.

·        Knowledge about customer relationship management systems.

·        Knowledge about the best mediation and conflict resolution tactics.

·        Ability to empathize with customers.

·        Utmost patience while dealing with angry and agitated customers.

·        Ability to respect every customer.

·        Fast and efficient problem-solving skills.

·        Marathi ,Hindi & English(Basic) language

Job Title: Web Designer

Company Overview:

Bigbytehire is a dynamic and innovative IT Sector company dedicated to Empowering Organizations, Enriching Lives . We are seeking a talented and creative

Web Designer to join our team and contribute to the development of cutting-edge web solutions that enhance user experience and drive business growth.

Position Overview:

As a Web Designer, you will be responsible for designing visually stunning and highly functional websites that effectively communicate our brand message and meet

the needs of our target audience. You will collaborate closely with our cross-functional teams, including developers, marketers, and content creators, to create

engaging and responsive web designs that align with our strategic objectives.

Key Responsibilities:

- Conceptualize and create innovative website designs that reflect our brand identity and resonate with our target audience.

- Develop wireframes, mockups, and prototypes to effectively communicate design ideas and user interactions.

- Collaborate with developers to ensure seamless integration of design elements and adherence to best practices in web development.

- Optimize web designs for responsiveness, speed, and performance across various devices and browsers.

- Stay updated on emerging trends and technologies in web design and user experience to continuously improve the quality and effectiveness of our websites.

- Conduct usability testing and gather feedback to iterate and refine designs based on user insights and analytics.

- Support marketing initiatives by creating visually compelling graphics, banners, and other digital assets for online campaigns.

Qualifications:

- Bachelor's degree in Graphic Design, Web Design, or related field.

- Proven experience as a Web Designer or similar role, with a strong portfolio showcasing your design skills and creative projects.

- Proficiency in graphic design software such as Adobe Photoshop, Illustrator, and XD, as well as familiarity with web design tools like Sketch or Figma.

- Solid understanding of HTML, CSS, and JavaScript, with the ability to collaborate effectively with developers to implement design concepts.

- Strong visual design skills, including typography, color theory, and layout composition.

- Excellent communication and collaboration skills, with the ability to articulate design concepts and provide constructive feedback.

- Detail-oriented mindset with a passion for creating intuitive and visually appealing user experiences.

- Ability to manage multiple projects simultaneously and thrive in a fast-paced, deadline-driven environment.

Join Our Team:

If you are a creative thinker with a passion for web design and a desire to make a meaningful impact, we invite you to apply for the Web Designer position

at Bigbytehire. Join us in shaping the future of our digital presence and delivering exceptional experiences to our customers.

Job Title: Sales Coordinator - B2B Service (Logistics Industry)

Job Summary:

We are seeking a dynamic and proactive Sales Coordinator to join our team in the logistics industry. The ideal candidate will play a pivotal role in supporting our sales team by coordinating sales-related activities, maintaining client relationships, and facilitating smooth communication between internal departments and external clients. This position requires excellent organizational skills, attention to detail, and a customer-centric approach.

Responsibilities:

1. Support Sales Team: Assist the sales team in managing day-to-day activities, including preparing sales presentations, proposals, and contracts.
2. Client Relationship Management: Build and maintain strong relationships with clients to understand their needs, address inquiries, and ensure high levels of customer satisfaction.
3. Order Processing: Process sales orders accurately and efficiently, ensuring all relevant details are recorded and communicated to the appropriate departments for timely execution.
4. Quotation Management: Prepare and send price quotations to clients based on their requirements, negotiating terms and pricing as necessary to secure deals.
5. Sales Coordination: Coordinate sales-related activities such as client meetings, follow-ups, and product demonstrations, ensuring all stakeholders are well-informed and aligned.
6. Data Management: Maintain updated records of sales activities, client interactions, and market trends using CRM software, providing regular reports and insights to the sales team and management.
7. Cross-functional Collaboration: Collaborate closely with internal departments such as operations, logistics, and finance to ensure seamless execution of sales orders and resolve any issues or challenges promptly.
8. Market Research: Stay informed about industry trends, competitor activities, and market dynamics to identify potential business opportunities and contribute to strategic decision-making.
9. Administrative Support: Provide administrative assistance to the sales team, including scheduling meetings, managing calendars, and handling correspondence as needed.

Requirements:

1. Bachelor's degree in Business Administration, Marketing, or related field.
2. Proven experience as a Sales Coordinator, Sales Support Administrator, or similar role in the logistics industry, preferably in B2B service selling.
3. Strong understanding of sales principles and customer relationship management.
4. Excellent communication and interpersonal skills, with the ability to build rapport with clients and internal teams.
5. Proficiency in CRM software and MS Office suite (particularly Excel and PowerPoint).
6. Exceptional organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously.
7. Proactive mindset with a problem-solving attitude and a willingness to take initiative.
8. Ability to thrive in a fast-paced, deadline-driven environment while maintaining a positive attitude.
9. Knowledge of logistics operations and supply chain management is a plus.

Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Responsibilities may change to accommodate business needs and at the discretion of management.

Responsibilities

Serve as the first in-depth

point of

contact to our prospects/ customers

and be a true

LambdaTest evangelist

Qualify Convert contacts/

prospects

to

qualified sales appointments by

maintaining a

healthy cadence of calls and emails

Should always prioritize tasks based

on

(prospect’s/ customer’s) response,

interest, and

business needs

CRM hygiene - document all calls/ emails/ activities on CRM system

and provide

appropriate forecast to the sales management

Requirements

2 - 4 years of Sales/ BDR/ Outbound/ Cold Calling experience in SaaS industry is a must

B.Tech in C.S, I.T, or related field is a plus

Fluent in English - written and spoken with a passion for technology

Functional experience in prospecting tools and CRM

platforms, like - Sales Navigator,

Outreach, Zoom info, ZOHO, SFDC etc

Proficient in lead generation and appointment setting

via

cold

calling, email campaigns,

LinkedIn connects, etc

Exceptional prospecting, discovery and qualification skills.

Should be able to connect and develop relationships with

CXO

level executives over the

phone/ con-calls

Must be organised, articulate and detail-oriented with the ability to multitask in a dynamic,

fast-changing environment

Experience working in a rapidly growing, fast-paced organisation selling SaaS solutions to

enterprise companies.

Strong business acumen, ethics and high integrity

Roles and Responsibilities:

1. SDLC and Agile methodologies of software development.
2. Experience in managing software development projects - Ability to oversee entire Project Management lifecycle, to include scheduling, coordinating, invoicing and management of multiple projects
3. End to end accountability for Software Development projects
4. Managing the team of software developers; Advanced level of technical background to provide highly-credible leadership to the team
5. Provide technical leadership for software development
6. Deliver the project to the clients
7. Troubleshoot the issues - custom web applications, mobile application development
8. Establish the framework, leverage our product Turanto-Cloud Application Development Platform for each project
9. Has a product development background and has experience in building enterprise grade products using C#.Net MVC
10. Proven ability to handle multiple scrum teams and guide them to overcome technical challenges
11. Good experience in WebAPI and Service Oriented Architecture
12. Have practical experience in implementing CI and CD in recent projects and have a DevOps mindset
13. Solid understanding of the design process and various tools and resources available in the market and of backend and frontend development
14. Ability to accurately and objectively evaluate complex project risks and issues
15. Strong knowledge and understanding of business needs with the ability to establish and maintain a high level of stakeholder trust and confidence
16. Exceptional tracking and time management skills
17. Ability to balance conflicting priorities and changing demands.
18. Excellent written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to a variety of audiences.
19. Should have expertise on client co-ordination
20. Mentor team members for successful delivery of projects
21. Guide cross-functional teams in the execution of projects
22. Deliver the project successfully with highest quality, agreed effort and on-time

Skills

1. Agile development practices (Kanban, Scrum)
2. Can do attitude
3. Thirst for knowledge and relish the opportunity to solve problems either as a team or independently.
4. A natural curiosity, always searching for improvements and learning new skills
5. A deep passion for technology and a love of learning new concepts and technologies.
6. Must be good in collaboration/team building/servant leadership.
7. Key Performance Indicator: Project Delivery Metrics Effort, On-Time Delivery, First Time Right
8. Strong technical knowledge in Web Development Frameworks, Mobile App Development Framework, emerging web and app development technologies
9. Successfully delivered the software solutions to the client (must)
10. Experience of leading a team of 15-20 developers
11. Demonstrate leadership skills
12. Passion for coding/programming and development

7+ years experience in software development with primary focus on Microsoft .Net stack(Asp.Net MVC, C#, Dotnet Core, SQLAzure, Microsoft Azure) & relevant experience in Web & Mobile App Development is must.

Industry: https://www.naukri.com/it-software-jobs">IT-Software / https://www.naukri.com/software-services-jobs">Software Services

Functional Area: https://www.naukri.com/it-software-qa-&;-testing-jobs">IT Software – Development and Maintenance

Role Category: Programming & Design