Customer Support Executive

Commis III (Entry-Level/Junior):

• Focus: Learning fundamentals, basic prep.
• Duties: Washing, peeling, chopping vegetables; measuring ingredients; cleaning workstations; basic stock rotation; assisting with simple tasks. 

Commis II (Mid-Level):

• Focus: Expanding skills, handling more varied tasks.
• Duties: All Commis III duties plus assisting with simple cooking, plating, managing inventory, receiving deliveries, and learning specific station techniques. 

Commis I (Senior Commis):

• Focus: More complex techniques, independent station support.
• Duties: Performing more complex prep and cooking; helping with menu items; potentially leading prep for a small section; ensuring quality standards; supporting Commis II/III. 

Shared Responsibilities (All Levels):

• Hygiene & Safety: Maintaining clean stations, following food safety/HACCP standards.
• Support: Assisting senior chefs (Chef de Partie, Sous Chef) with daily operations.
• Inventory: Storing, rotating, and monitoring stock.
• Learning: Willingness to learn recipes, techniques, and equipment.

Key Responsibilities:

Sales Meetings & Client Acquisition:

1. Identify and target potential clients within the HoReCa sector, including hotels, restaurants, and catering companies.

2. Conduct sales presentations and meetings to introduce Acasa's premium products, including sauces and food ingredients.

3. Develop and maintain strong relationships with key decision-makers, including chefs, procurement managers, and restaurant owners. Study Product Benefits & Client Applications:

4. Thoroughly study Acasa’s product range, understanding their unique benefits, ingredients, and uses.

5. Identify and match how Acasa products can meet the needs of various clients, such as high-end restaurants, boutique hotels, and catering companies.

6. Tailor product presentations to showcase specific product benefits to suit the culinary needs and demands of each client.

Product Demonstrations & Trials:

7. Organize and lead product demonstrations and trials to showcase the quality, taste, and versatility of Acasa’s products.

8. Provide technical insights and culinary support to clients, ensuring successful product trials within their kitchens. Generate Sales and Purchase Orders (POs):

9. Convert successful trials into sales by securing POs from clients.

10. Meet monthly and quarterly sales targets through proactive lead generation and follow-up.

11. Track orders to ensure timely fulfilment and maintain high customer satisfaction.

Market Research & Client Potential:

12. Conduct market research to identify potential clients, new trends, and opportunities within the HoReCa sector.

13. Continuously expand the client base by targeting new establishments, studying industry trends, and recognizing gaps that Acasa products can fill.

Reporting & Coordination:

14. Prepare detailed reports on meetings, product trials, and sales progress.

15. Coordinate with internal teams such as marketing, logistics, and customer support to ensure smooth operations and customer satisfaction.

Key Responsibilities:

Sales Meetings & Client Acquisition:

16. Identify and target potential clients within the HoReCa sector, including hotels, restaurants, and catering companies.

17. Conduct sales presentations and meetings to introduce Acasa's premium products, including sauces and food ingredients.

18. Develop and maintain strong relationships with key decision-makers, including chefs, procurement managers, and restaurant owners.

Need Experience in FMCG/HORECA industry

Propques.com, a leading coworking consultancy based in banglore, is seeking a talented and motivated WordPress Developer to join our dynamic team in Lucknow. As a WordPress Developer, you will play a crucial role in enhancing our website's functionality, design, and user experience, ensuring its optimal performance and responsiveness.

Responsibilities:

• Collaborate with the design and content teams to implement and maintain visually appealing and user-friendly WordPress websites for Propques.com.
• Customize and develop WordPress themes and plugins to meet specific project requirements.
• Create and optimize website features, including responsive layouts, interactive elements, and integration of multimedia content.
• Troubleshoot and resolve any front-end and back-end issues, ensuring the website's smooth operation and performance.
• Stay up-to-date with the latest web development trends, WordPress updates, and industry best practices to recommend improvements and implement innovative solutions.
• Perform regular website maintenance, updates, and security checks to ensure data integrity and protection.
• Assist in the migration of existing websites to WordPress platform, ensuring a seamless transition.

Qualifications:

• Proven experience as a WordPress Developer with a strong portfolio of WordPress projects.
• Proficiency in HTML, CSS, JavaScript, PHP, and other relevant web development languages and frameworks.
• Experience with custom theme and plugin development for WordPress.
• Familiarity with responsive design principles and mobile optimization.
• Ability to troubleshoot and debug technical issues efficiently.
• Strong understanding of SEO best practices and website performance optimization.
• Excellent communication skills and ability to collaborate effectively with cross-functional teams.
• Self-motivated and able to work independently while meeting deadlines.
• Prior experience in the coworking or real estate industry is a plus

Hi

Job Description: Web Developer – Design Qandy

About the Company

Our Client is a luxury home décor brand. It’s nothing less than a revolution in home décor industry- where technology enables world class home interior design.

What would you be required to do?

• Write code and tests, build prototypes, solve issues, profile, and analyze bottlenecks
• Design performance gauging, building robust APIs to support mobile and desktop clients
• Manage and optimize scalable distributed systems on the cloud
• Optimization of web applications for performance and scalability
• Develop automated tests to ensure business needs are met and allow for regression testing
• Participate in the entire application lifecycle, focusing on coding and debugging
• Write clean code to develop functional web applications
• Troubleshoot and debug applications
• Perform UI tests to optimize performance
• Manage cutting-edge technologies to improve legacy applications
• Collaborate with Front-end developers to integrate user-facing elements with server-side logic.
• Gather and address technical and design requirements
• Provide training and support to internal teams
• Build reusable code and libraries for future use

What skills we are looking for?

• Good communication skill to communicate with stakeholders, project managers, quality assurance teams, Regularly and other developers regarding progress on the long-term technology roadmap
• Curious and progressive mind to Create and maintain workflows with teams to provide visibility and to ensure workload balance for consistent visual designs
• Good technical knowledge to Produce quality code, raising the bar for the whole team on quality and speed
• Through analytical skills to Recommend system solutions by comparing advantages and disadvantages of custom development and purchase alternatives

Who qualifies?

• PHP Laravel Framework, PHP Design Patterns.
• Proficient in MySQL, PostgreSQL, MongoDB
• APIs, REST API, SOAP API, API Security, Open APIs
• Push Notifications, Laravel Events, Queue, Observers
• Excellent foundation in computer science, algorithms, and web design
• Experience writing highly secure web applications
• Experience with core AWS web-enabling technologies
• Growth mindset, challenging status quo to find new solutions and out-of-the-box ideas
• Experience designing RESTful APIs, specifically for mobile apps
• Computer science degree or equivalent experience
• Experience leading a team
• 2+ Years’ experience in back-end development.

• Strong knowledge of MERN stack (MongoDB, Express JS, React JS, Node JS, HTML5, CSS3, jQuery, Bootstrap, SASS)
• You will also need to interact with mysql databases.
• Develop user interfaces for modern rich internet applications with the latest front-end technologies
• Should have knowledge of of consuming and creating APIs
• Developing features to enhance the user experience.
• Should have excellent in-depth knowledge of Nodejs and MongoDB
• Hands-on experience working with Object-Oriented JavaScript (OOJS), JavaScript libraries, and their practical uses in building complex interactive experiences
• Building reusable code for future use

We are looking for a competent Executive Secretary to manage the Chairman’s office. You will be the one to organize and maintain his schedule and assist them by performing a variety of administrative tasks.

Executive secretaries must be quick professionals with great time-management and multitasking abilities. It is with their diligence and competence in their work that executives can focus on their managerial responsibilities without worrying for other tasks.

The goal is to contribute to the efficiency of the overall business by ensuring all assigned administrative duties are carried on timely and efficiently.

• Maintain executive’s agenda and assist in planning appointments, board meetings, conferences etc.
• Attend meetings and keep minutes
• Track the minutes and ensure that commitments made are kept up.
• Coordinate and ensure that all MIS  reaches the Chairman’s office in time.
• Receive and screen phone calls and redirect them when appropriate
• Handle and prioritize all outgoing or incoming correspondence (e-mail, letters, packages etc.)
• Make travel arrangements for executives
• Handle confidential documents ensuring they remain secure
• Prepare invoices or financial statements and provide assistance in bookkeeping
• Monitor office supplies and negotiate terms with suppliers to ensure the most cost-effective orders
• Maintain electronic and paper records ensuring information is organized and easily accessible
• Conduct research and prepare presentations or reports as assigned

• Proven experience as executive secretary or similar administrative role
• Proficient in MS Office and PC /Laptop handling
• In depth knowledge of office management including filing.
• Familiarity with basic research methods and reporting techniques
• Excellent organizational and time-management skills
• Outstanding communication and negotiation abilities
• Integrity and confidentiality
• Degree in business administration or relative field preferred

We are looking for a Content Strategist/Writer who has experience in creating content for branding and digital marketing, and an ability to stay up to date with the latest trends. He/she will be responsible for creating, and improving content across our business verticals. 

The role will include generating content for branding projects, websites, improving social media interaction by ideating on creative concepts and campaigns, driving engagement, creating content calendars etc. 

The Content Manager/Writer will work closely with the rest of the team to achieve overall marketing goals. 

Responsibilities:

Creating original & creative content that drives traffic to a website and social media platforms:

• Create social media strategy aligned with short-term and long-term marketing targets
• Write research-based content that is original and engaging
• Edit/proofread and quality check content
• Develop creative concepts for digital media, including social media creatives (This includes copy for creatives, infographics, and captions for social media)
• Develop authentic social media campaigns 
• Tie-in editorial calendars with trending digital initiatives and campaigns 

• Promote the business's brand identity via trendy, authentic and creative content 
• Create content for other marketing collateral as and when needed 
• Write content for web pages, ebooks, and video scripts as and when required
• Assist with creating content for business pitches as and when required
• Create original, witty, on-trend concepts for social media creatives and campaigns
• Work with the design team to ensure creatives are based on the brief and lead to online engagement