Excellent verbal & written communication skills.
Manage Email Process- Payment, Refunds, Cancellation etc.
Responsible to provide timely & effective resolutions to customers through emails, chat, etc.
Knowledge of payments and fintech would be plus
Perks and benefits
Ownership and Responsibility.Medical Insurance.
Shubham Vishwakarma
Full Stack Developer - Averlon
About TalkCharge Technologies Pvt Ltd
About
We are an Extra Cashback Website/App facilitating users with Comprehensive listing of Coupons, Discounted Deals and Offers of 1000+ online stores! We are your shopping gateway, that provides customer cashback on top of all merchant discount, for which users just have to shop via TalkCharge. We also provides Mobile Recharges, Utility Bill Payments & E-Giftcards to its users. We are a family of 2.5 Million + Users.
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Company Profile :
EaseMyTrip embarked on its journey in 2008, initially focusing on the B2B2C (business to business to customer) distribution channel, offering travel agents access to its website to facilitate the booking of
domestic airline tickets, thus catering to India's offline travel market. Subsequently, leveraging its stronghold in the B2B2C channel, the company expanded its operations into the B2C (business-to-customer) distribution channel in 2011, primarily targeting the growing travel requirements of the Indian middle-class population.
About the role
We are seeking a highly motivated and proactive candidates to join our team. You will gain handson experience in various aspects such as corporate structure, knowledge of business strategies, market
research, meetings with team members. This position offers a unique opportunity to work closely with the high qualified team.
Roles & Responsibilities:
• Deals with the corporate clients via calls , texts and mails for the growth of our business.
• Collaborate with team members to contribute for ongoing projects
• Attend meetings and give necessary suggestions for upcoming projects.
• Assist in the preparation of reports, presentations and other necessary needs.
• Stay updated with the market standards and research for the growth aspects.
• Take initiative and work closely with the team for future growth.
Requirements:
• Ability to work in a dynamic team environment
• Should have knowledge of corporate strategy
• Bachelor’s degree in Business , marketing is preferred
• Excellent communication skills both verbal and written
• Must have good listening skills
• Must have knowledge of MS Office
• Comfortable in meeting with clients
Project Management KRAsProject Management KRAs
Job Description (Major KRAs) –
1) Planning- Understand/Work/Create/Assist :
a. SMO Tracker
2) Team & Vendor Management: Individual Contribution, Buddy Coaching, Participate inRecruitment/Induction, KRA setting and Performance Evaluation:
a. Work Allocation Based on Activity Charter & SMO Tracker
b. Primary & Secondary Work related ownership to ensure business continuity as a part of risk mitigation
c. Setting up KRAs (using InnoWET) and Performance review
d. Time sheet Management & Analysis
e. Social Media Participation and updated Profile
3) Campaign Deliverables : Timely Plan, Manage, Monitor and Communicate :
a. SMO and Activity Charter specific Content & Creative work packs and stacks for clients ( weekly to monthly )
b. BTL- Onetime & Frequent list
c. ATL Excel Sheet
4) Review & Analytics:
a. Client’s success PPT and Report with executive summary
b. Team Productivity based on Time Sheets
c. Power of 5 /Activity Charter Conformance Report
d. Search Engine Marketing /Paid Campaigns Report and Plan of Action
e. Consolidated success Report /PPT for internal stakeholders
5) CRM/Account Management:
a. Presales Support for New Business Development
b. Participation & representation of Digitally Next in PR centric activities , forum and Seminars as and when required.
c. Initiate and Manage Key Account Management for cross selling opportunities to present clients
d. To be a think tank to the management by providing the required Market Intelligence and Business Intelligence related to IoT/Digital/Social Media.
6) Project Management Tools & Automation:
a. Updating and Managing Knowledge Management repository
b. Effective implementation and use of social media Tools(if any)
c. Keeping and custodian of Clients and BFGs usernames and passwords list
d. Creating and upkeep of Process Manual with SLAs
e. Building and updating templates according to work functions
Job Description: SALESFORCE SENIOR DEVELOPER
Simpliigence is a CRM Consulting Company, and our leadership team has been involved with more than 2000 CRM projects. We have worked with over 75 Fortune 500 CRM Transformations; we have over 20+ proven solutions and we believe in business outcomes.
As Salesforce Registered Consulting Partner, we offer a vast range of salesforce marketplace products from website integration, document generation, application integration. Some of our experiences are in Apttus, Conga, Formstack, Field Service Lightning (FSL), ServiceMax, MuleSoft, Informatica, UX and Mobile/iOS development.
Our primary focus is on helping small and medium businesses to use CRM technologies (like Salesforce.com) for improving their business results across sales, online commerce, customer service and marketing. For business looking towards automating their routine, repetitive manual tasks, we also offer Robotic Process Automation (RPA) solutions by deploying specific task-oriented “Bots” that are efficient and simple to handle.
With Simpliigence, you will be getting a chance to learn and grow faster than the current pace. We look forward to have people who are enthusiast on what they love to do. A complete remote work environment from the start we look forward to maintain and improve the same.
Our global HQ is in New Jersey, USA and our delivery center is in India. We are rapidly expanding to other geographies in APAC and Europe.
Responsibilities
- Support business objectives by leveraging the Salesforce platform to build and configure comprehensive solutions that improve business processes and drive efficiency gains across all business functions.
- Analyze complex business and technical requirements, with regard to their impact on existing systems and environments, to produce a thorough business and system design.
- Design, configure, develop, document, test, and implement solutions on the Salesforce.com platform, including integrations with third party applications and other tools.
- Understand the business needs of internal customers and provide comprehensive solutions for such needs.
- Develop coding standards and provide guidance to software developers.
- Participate in cross functional team communication and knowledge sharing activities.
- Work on complex projects with minimal guidance from managers.
- Fulfill technical lead role on large projects and coordinate development activities.
- Work with requirement owners to estimate and prioritize user system requests.
- Advise on how to leverage out-of-the-box Salesforce solutions, as well as when to customize and enhance.
- Manage and document configuration changes to fields, workflows, reports, roles/permissions, security settings, page layouts, custom objects, reports and dashboards.
- Remain current on Salesforce releases, features, best practices, applications, technologies and certifications (Trailhead)
- Manage release preview and business process testing for ongoing Salesforce bug fixes and new releases, advising the Salesforce users on the strategic direction the application should take, including third party add-ons or additional applications.
- Drive user adoption and best practices to further the long-term success of the system through training and support (as needed)
- Maintain system health checks,
- Communicate effectively with project managers and other stakeholders regarding project status and delivery timeframes.
Requirements:
- Bachelor's degree in computer science, engineering, or information technology
- Minimum of 3 years of hand-on Salesforce development experience
- Extensive technical experience with Salesforce in the following capacities:
- Gap analysis, solution design, configuration, and development
- Integrating Salesforce with other applications using web services and other technologies
- Use of APIs, Apex, Triggers, Flows, Lightning, to develop extensions to native functionality.
- Good to have experience in FSL.
- Implementing platform end-to-end, including data conversion and post-production support and troubleshooting
- System administration, including user management, environment planning, and workflow, approval, and message configuration.
- Experience developing using SQL, JavaScript, REST and SOAP APIs, HTML, and XML
- Experience with Agile Project methodology and familiarity with JIRA.
About OJ Commerce:
OJ Commerce is a fast-growing, profitable online retailer based in Florida, USA with a full-fledged India office based in Chennai driven by a sophisticated, data-driven system to run the operations with virtually no human intervention. We strive to be the best-in-class ecommerce company delivering exceptional value to customers by leveraging technology, innovation and brand-partnerships to provide a seamless & enjoyable shopping of high-quality products at the best prices. Role: Individual Contributor Role.
Skill Sets:
• Exposure to data modelling and ability to develop complex queries & procedures
• Manage and monitor performance, capacity and security of the database
• Continuously improve the performance of the database in alliance with the Database Adminstrator by optimizing jobs, procedures & queries
Desirable Skills:
➢ Candidates with experience in ecommerce / online retail is added value.
➢ Communication Skills – Excellent verbal and written communication skills with ability to explain ideas very clearly.
➢ Self–motivated and flexible, with an ability to work independently.
Python
Django
Flask● Designing, code reviews, POCs on latest cutting-edge technologies building,
deploying highly scalable and robust cloud based intelligent solutions.
● Architect & Design, code high performance and scalable solutions that meet the needs of millions of customers.
● Implement cutting-edge models and algorithms that operate on massive amounts of data.
● Working on the REST framework
● Working on session-based and token-based authentication, Working on Celery
● Handling the payment gateway
● Work with Multi-threading, Data Structures, Algorithm, Design Patterns and develop robust high-performance and scalable applications.
● Writing scalable code using Python programming language.
● Developing back-end components.
Our client is one of the strongest Consumer brands in the Bakery category, having a 25000 sq ft state-of-the-art centralized manufacturing facility with European equipment near Ahmedabad, Gujarat. The founding team consists of a ‘Master Baker’ from Le Cordon Bleu, Paris, one of the finest culinary institutes in the world and IIM-A alumni with a McKinsey background.
Job Purpose
To oversee all aspects of Human Resources practices and processes and support business needs and ensure the proper implementation of company strategy and objectives. The goal is to promote corporate values and enable business success through human resources management, including job design, recruitment, performance management, training & development, employment cycle changes, talent management, and facilities management services.
Responsibilities
● Develop and implement HR strategies and initiatives aligned with the overall business strategy
● Bridge management and employee relations by addressing demands, grievances or other issues
● Manage the recruitment and selection process
● Nurture a positive working environment through different employee engagement initiatives
● Develop, execute and manage a performance appraisal system that drives high performance covering KPIs, KRAs and similar performance tracking mechanisms
● Maintain pay plan and benefits program
● Assess training needs to apply and develop, execute and monitor training programs tailored to specific department needs
● Report to management and provide decision support through HR metrics
● Ensure legal compliance throughout human resource management
Requirements
● Bachelor's / Master’s degree in Human Resources or related field
● Knowledge of HR systems and databases
● In-depth knowledge of labour law and HR best practices Skills:
● Someone with an understanding of human behavior and capable of designing a curriculum for training across departments and hierarchy levels
● Ability to manage a diverse (in terms of skill base and experience) team of people
● Excellent communication skills - verbal, written to include report writing and group presentations
● Influencing and negotiation skills
● Experienced in managing relationships at a senior level
● Solution orientated, decisive by nature
● Must be able to use MS Office applications - Word, Outlook, and Excel to a competent standard
● Demonstrable experience with human resources metrics either in a corporate or in an educational institute
PHPLocation: Coimbatore, TN
Summary:
Jr Developer required for Product Development
Good knowledge in PHP, Wordpress Database
Real time work experience in PHP (Minimum 1 Year)
Responsibilities:
Website / Web Application by Using Wordpress
Manage / Customize the Existing Web Application
Integration with other applications
Should be a good team player
iOS App Development
Swift
Objective C1. Experienced iOS Developer with full-time work experience in developing iOS apps for iPhone, iPad, iPod.
2. Should be proficient in Swift and Objective C and use Xcode, Cocoa libraries, and other third-party libraries to develop apps.
We’re searching for professionals that have a solid track record of creating long-term value for organizations. First and foremost, we’re looking for a leader who understands how to leverage real data and capitalize on business trends and opportunities.
We’re looking for executives who are customer-obsessed and ready to solve the changing needs of our clients and should have knowledge about selling of software services. Candidates should have strong communication and leadership skills, as well as the ability to manage a diverse team in an evolving industry landscape.
Responsibilities:
Identifying, qualifying, and securing business opportunities; coordinating business generation activities; developing customized targeted sales strategies
Building business relationships with current and potential clients
Collaborating with sales and leadership to secure, retain, and grow accounts
Creating informative presentations; presenting and delivering information to potential clients at client meetings, industry exhibits, trade shows, and conferences
Creating and maintaining a list/database of prospect clients; maintaining database (Zoho CRM, Excel, etc.) of prospective client information
Cold calling; making multiple outbound calls to potential clients; responding to enquiry calls; closing sales and working with client through closing process;
Meeting all quotas for cold, active, inactive calls, appointments, and interviews; meeting or exceeding annual sales goals.
Maintaining a pipeline of all sales administration using CRM software
Arrange meetings for senior management with prospective clients
Skills:
Bachelor’s degree is required
3 years of experience in sales – particularly in Software Services
Excellent written and verbal communication
Knowledge of productivity tools and software
Must have good negotiation skills
Must be able to create good presentations
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon