Customer Support Executive

Skills: Digital: Application Programming Interface (API)~Java Rest web services~ AI Agents~ AI & Gen AI - Products & Tools

Job Description – Gen AI Developer

Exp: 5-8 years

Role Summary

We are looking for a skilled AI Developer to design, develop, and deploy AI-powered applications, intelligent automation solutions, and Generative AI systems. The ideal candidate should have hands-on experience in Python development, Large Language Models (LLMs), Prompt Engineering, AI agent development, workflow automation, and cloud AI services.

Key Responsibilities

AI Application Development

· Design and develop AI-powered business applications.

· Build enterprise AI assistants, copilots, and AI agents.

· Develop AI APIs and intelligent automation workflows.

· Integrate AI capabilities into enterprise applications.

· Create scalable and production-ready AI solutions.

Generative AI Development

· Build applications using Large Language Models (LLMs).

· Develop Prompt Engineering frameworks.

· Implement RAG (Retrieval-Augmented Generation) solutions.

· Integrate OpenAI and Azure OpenAI models.

· Develop conversational AI and intelligent assistants.

Intelligent Automation

· Build workflow automation solutions.

· Develop AI-driven business process automation.

· Create intelligent document processing solutions.

· Integrate AI with enterprise business systems.

· Automate repetitive operational processes.

Conversational AI

· Build AI chatbots and virtual assistants.

· Design conversational workflows.

· Implement multi-channel AI solutions.

· Enable human-in-the-loop AI workflows.

Model Development & Integration

· Develop and deploy machine learning models.

· Fine-tune AI models for business use cases.

· Build inference APIs and AI services.

· Support model lifecycle management.

Mandatory Technical Skills: Programming Languages

Must Have

· Python

· SQL

· REST APIs

· JSON

Technical requirements in current AI architecture documents explicitly highlight strong experience in Python and AI solution development.

Generative AI

Must Have

· OpenAI

· Azure OpenAI

· Prompt Engineering

· LLM Integration

· AI Assistants

· RAG Architecture

Good to Have

· Claude

· Gemini

· Llama Models

· Mistral

AI leadership and AI architecture requirements specifically reference Generative AI, Azure OpenAI, prompt engineering, orchestration, and enterprise AI adoption.

AI Frameworks

Preferred

· LangChain

· Semantic Kernel

· LlamaIndex

· Hugging Face

· AutoGen

· CrewAI

Machine Learning

Must Have

· Scikit-Learn

· TensorFlow

· PyTorch

Concepts

· Model Training

· Model Evaluation

· Model Deployment

· Feature Engineering

NLP & Semantic Search

· Natural Language Processing

· Embeddings

· Vector Search

· Semantic Search

· Text Analytics

· Knowledge Retrieval

Microsoft AI Stack

Must Have

· Microsoft Copilot Studio

· Power Automate

· Azure AI Services

· Azure AI Foundry

The internal AI Architecture JD explicitly calls out Copilot Studio, Power Automate, Azure AI Foundry, and Generative AI technologies as core competencies.

Cloud Platforms

Microsoft Azure

· Azure AI Services

· Azure OpenAI

· Azure AI Foundry

· Azure Functions

· Azure App Services

· Azure Storage

· Azure Machine Learning

AWS (Preferred)

· SageMaker

· Bedrock

· Lambda

· S3

Cloud-native AI platforms including Azure ML and SageMaker are referenced within internal AI/ML architecture requirements.

Automation & Integration

· Power Automate

· Workflow Automation

· API Integration

· Microsoft Graph API

· Intelligent Process Automation

MLOps & DevOps

Preferred

· Git

· Azure DevOps

· CI/CD Pipelines

· Docker

· Kubernetes

· Model Monitoring

· Model Versioning

Current AI architecture standards include MLOps lifecycle management, model deployment, monitoring, and CI/CD integration.

BFSI Domain Experience (Preferred)

Experience in:

· Banking

· Corporate Banking

· Payments

· Risk Management

· Fraud Detection

· Insurance

· Financial Data Analytics

Soft Skills

· Strong analytical mindset

· Innovation-driven approach

· Problem-solving skills

· Excellent communication skills

· Stakeholder management

· Team collaboration

Educational Qualification

· B.E. / B.Tech.

· MCA

· M.Tech.

· Computer Science

· Artificial Intelligence

· Data Science

· Machine Learning

Preferred Certifications

· Microsoft Azure AI Engineer Associate (AI-102)

· Azure Fundamentals (AZ-900)

· Azure OpenAI Certifications

· Machine Learning Certifications

· Generative AI Certifications

ey Responsibilities:

• Design, develop, and maintain microservices using Java (Spring Boot).
• Implement RESTful APIs and ensure integration with front-end and third-party services.
• Work with AWS services such as EC2, ECS, Lambda, S3, RDS, API Gateway, CloudWatch, etc.
• Utilize CI/CD pipelines (Jenkins / GitHub Actions / AWS CodePipeline) for deployment automation.
• Implement security, scalability, and high availability best practices in microservice architecture.
• Collaborate with DevOps, QA, and Product teams to deliver robust solutions.
• Monitor and troubleshoot production issues using AWS CloudWatch / ELK / Prometheus & Grafana.
• Participate in code reviews, design discussions, and agile ceremonies.

Required Skills & Qualifications:

• Strong proficiency in Java 8+, Spring Boot, Spring Cloud, and RESTful APIs.
• Solid understanding of microservices architecture and service discovery / communication patterns (Eureka, Feign, Ribbon, etc.).
• Hands-on experience with AWS Cloud (ECS, Lambda, API Gateway, RDS, DynamoDB, S3, CloudFormation).
• Experience with Docker and Kubernetes for containerization and orchestration.
• Proficient in RDBMS / NoSQL databases (MySQL, PostgreSQL, MongoDB).
• Familiar with CI/CD pipelines, Git, and DevOps best practices.
• Knowledge of message brokers (Kafka, RabbitMQ, SQS) is a plus.
• Strong debugging, problem-solving, and analytical skills.

We are seeking a Social Media Manager to develop and execute social media strategies that enhance brand visibility, engagement, and growth. The ideal candidate will have a deep understanding of social media platforms, content creation, analytics, and audience engagement. You will be responsible for crafting compelling content, managing social media accounts, and driving community growth.

Key Responsibilities:

• Develop and implement social media strategies to increase brand awareness and engagement.
• Manage and maintain social media accounts (Instagram, Facebook, LinkedIn, Twitter, TikTok, etc.).
• Create and schedule engaging content, including posts, videos, and graphics.
• Monitor social media trends, competitor activities, and audience preferences.
• Respond to comments, messages, and interactions to foster community engagement.
• Collaborate with designers, content creators, and marketing teams to produce high-quality content.
• Analyze performance metrics using tools like Meta Business Suite, Google Analytics, and other social media analytics tools.
• Run paid social media campaigns and optimize them for reach and conversion.
• Stay updated with the latest social media trends, algorithm changes, and best practices.
• Develop reports and insights to improve social media strategies.

• Advanced Design Creation: Produce visually stunning designs for digital marketing, web graphics, social media, infographics, presentations, and print media.
• Web Graphics Expertise: Design high-quality visuals optimized for web usage (e.g., banners, web animations, interactive infographics) to enhance user engagement and experience.
• Mastery of Design Software: Expert-level use of Photoshop, Illustrator, After Effects, and Premiere Pro to create static, dynamic, and motion designs.
• Video Editing & Motion Graphics: Use tools like Premiere Pro, After Effects, and Final Cut Pro (FCP) for editing videos, creating motion graphics, and enhancing video content.
• AI-Powered Tools: Leverage AI-based tools like DALL·E, MidJourney, RunwayML, or Generative Fill in Photoshop to explore new creative possibilities, automate repetitive tasks, and improve design efficiency.
• 3D & Interactive Designs: Incorporate 3D modeling tools such as Blender or Cinema 4D to create immersive and interactive designs, particularly for web visuals and presentations.
• Design Automation & Scripting: Explore automation techniques using Photoshop Scripts, Illustrator Actions, or Figma Plugins for increased efficiency in repetitive design tasks.
• Web-Based Graphics & SVG Animations: Create scalable vector graphics (SVGs), CSS animations, and other web-optimized assets that are responsive and fast-loading, enhancing the performance of Ken Research's digital platforms.

Selected candidate's day-to-day responsibilities include:

1. Speaking to parents (leads given by us) and:

   1. Convincing them to book a consultation (paid or free, as applicable)

   2. Upselling/converting to paid subscriptions/courses and programs, wherever applicable

2. Communicating with prospects via email and whatsapp
3. Creating and maintaining MIS and daily reports

Company Profile

Jamboree is the oldest institute in India and the best of its kind, which offers comprehensive classroom and online preparation programs for GMAT®, GRE®, SAT®, ACT®, TOEFL™, and IELTS™. Jamboree has 39 centers in 22 cities of 2 countries including India and Nepal. Each center follows a uniform curriculum and has outstanding faculty, all of whom are trained at our head office. Each center offers the same teaching standards and syllabus.

Position - Counselor

Location - Southern Avenue - Kolkata

Experience -0 -5yrs

Job description

- Generating walkins through cold calls

-Counseling the students for the Test Prep Programs like GMAT, GRE, SAT, IELTS AND TOEFL.

-Handling enquiries and getting the enrollments done

-Achieving monthly sales targets, cold calling/ follow up.

-Work Schedule: 6 days a week (including weekends), 1 fixed weekly off on weekdays

- Timings - 11am to 8pm on weekdays and 10am to 8pm on weekends.

KEY RESPONSIBILITIES

• Building a website based on the given requirements and ensure it’s successfully deployed
• Responsible for designing, planning, and testing new web pages and site features
• A propensity for brainstorming and coming up with solutions to open-ended problems
• Work closely with other teams, and project managers, to understand all stakeholders’ requirements and ensure that all specifications and requirements are met in final development
• Troubleshoot and solve problems related to website functionality
• Takes ownership of initiatives and drives them to completion.
• Desire to learn and dive deep into new technologies on the job, especially around modern data storage and streaming open source systems
• Responsible for creating, optimizing, and managing REST APIs
• Create website content and enhance website usability and visibility
• Ensure cross-browser compatibility and testing for mobile responsiveness
• Ability to integrate payment processing and search functionality software solutions
• Stay up-to-date with technological advancements and the latest coding practices
• Collaborate with the team of designers, content managers, and developers to determine site goals, functionality, and layout
• Monitor website traffic and overall system’s health with Google analytics to ensure high GTmetrix score
• Build the front-end of applications through appealing visual design
• Design client-side and server-side architecture
• Develop server-side logic and APIs that integrate with front-end applications.
• Architect and design complex database structures and data models.
• Develop and implement backend systems to support scalable and high-performance web applications.
• Create automated tests to ensure system stability and performance.
• Ensure security and data privacy measures are maintained throughout the development process.
• Maintain an up-to-date changelog for all new, updated, and fixed changes.
• Ability to document and manage all the software design, requirements, reusable & transferable code, and other technical aspects of the project.
• Create and convert storyboards and wireframes into high-quality full-stack code
• Write, execute, and maintain clean, reusable, and scalable code
• Design and implement low-latency, high-availability, and performant applications
• Implement security and data protection
• Ensure code that is platform and device-agnostic

EDUCATION & SKILLS REQUIREMENT

• B.Tech. / BE / MS degree in Computer Science or Information Technology
• Expertise in MERN stack (MongoDB, Express.js, React.js, Node.js)
• Should have prior working experience of at least 3 years as web developer or full stack developer
• Should have done projects in e-commerce or have preferably worked with companies operating in e-commerce
• Should have expert-level knowledge in implementing frontend technologies
• Should have worked in creating backend and have deep understanding of frameworks
• Experience in the complete product development life cycle
• Hands-on experience with JavaScript, HTML, CSS, JQuery, JSON, PHP, XML
• Proficiency in databases, including analytical (e.g., mySQL, MongoDB, PostgreSQL, DynamoDB, Redis, Hive, Elastic etc.)
• Knowledge of architecting or implementing search APIs
• Great understanding of data modeling and RESTful APIs
• Strong knowledge of CS fundamentals, data structures, algorithms, and design patterns
• Strong analytical, consultative, and communication skills
• Excellent understanding of Microsoft office tools : excel, word, powerpoint etc.
• Excellent organizational and time management skills
• Experience with responsive and adaptive design (Web, Mobile & App)
• Should be a self starter and have ability to work without being supervised
• Excellent debugging and optimization skills
• Experience building high throughput/low latency systems.
• Knowledge of big data systems such as Cassandra, Elastic, Kafka, Kubernetes, and Docker
• Should be willing to be a part of a small team and working in fast-paced environment
• Should be highly passionate about building products that create a significant impact.
• Should have experience in user experience design, website optimization techniques and different PIM tools

Responsibilities‌ ‌:‌ 

• Build, plan and implement the overall marketing strategy
• Manage the strategy
• Manage and train the rest of the team
• Stay up to date with the latest technology and best practices
• Manage all digital marketing channels
• Measure ROI and KPIs
• Prepare and manage a marketing budget
• Oversee all the company's social media accounts
• Collaborate with the design team to create a social media calendar.
• Manage and improve online content, considering SEO and Google Analytics
• Forecast marketing performance trends in terms of consumer acquisition 
• Monitor competition and provide suggestions for improvement
• Update and maintain the monthly report on a regular basis- Keeping a routine check on marketing targets and achievements

Requirements‌ ‌:‌ ‌

• Good interpersonal, communication and social skills.
• Impeccable time management skills with the ability to multitask
• Good knowledge of all different marketing channels
• Good knowledge and experience with online marketing tools and best practices
• Ability to understand current and future trends in the digital content and social media space..
• Fluent in English and Hindi‌
• 4 years of experience as a Marketing Head
• 2 years of experience in developing and implementing marketing strategies
• Experience with microsoft office ( Excel )
• Preferable a degree in Marketing, Digital technologies, Communication or relevant fields
• Sense of ownership and pride in your performance and its impact on the company’s success
• Passion‌ ‌for‌ ‌fitness,‌ ‌mobile‌ ‌and‌ ‌technology‌ ‌is‌ ‌a‌ ‌plus!‌ ‌

iAdept Marketing is an innovative, established, customer oriented and professional company in the field of condition monitoring of machinery & equipment. We specialize in offering testing instruments and equipment that can efficiently monitor the health of machinery for increasing productivity. Our offerings include supply of testing equipment and instruments, services of analysing/detecting machine defects as well as training our clients in related technologies.

To further accelerate our sales growth, we are looking for enthusiastic & committed Tele Sales Executives to contribute in generating sales for our company. You will be responsible for generating and closing sales deals over the phone and maintaining good customer relationships.

Tele Sales executives with experience of 1 year of more can apply. Any experience in Tele Sales of Engineering / Industrial goods will be an added advantage

The goal is to help the company grow by bringing in customers and developing business.