Customer Support Executive

Join our dynamic team as a Software Quality Assurance Engineer (SWQA) and contribute to ensuring top-quality software development in the automotive industry. If you’re passionate about software quality, process improvements, and driving excellence in software projects, this role is for you!

Key Responsibilities:

• Plan and execute SQA activities in line with project timelines and performance metrics
• Collaborate with stakeholders including software project managers, developers, testers, and process leads
• Conduct thorough reviews of software work products developed in-house and by external suppliers
• Support ECU owners in supplier joint reviews, ensuring quality deliverables
• Monitor, measure, and analyze software quality metrics and track deliverables
• Identify software gaps, defects, and potential risks, prioritizing based on impact
• Drive corrective actions to closure, manage deviations, and ensure quality standards
• Generate detailed quality reports to provide insights on software progress

Secondary Responsibilities:

• Assist in rolling out the Polestar Embedded Software Development Process
• Perform process reviews and internal audits
• Promote continuous improvement within the embedded software development lifecycle

Qualifications:

• Proven experience in software development projects within the automotive industry
• Strong knowledge of quality standards and process models such as:
• Automotive SPICE
• ISO 26262
• ISO 21434
• IATF 16949
• Excellent communication and collaboration skills, with the ability to engage cross-functional teams

If you’re ready to play a critical role in shaping the quality of cutting-edge automotive software, we want to hear from you!

🌟 Apply now and become part of our innovative journey in the automotive sector.

• Responsible for leading and overseeing all operations in the company with Ownership

• Understand the entire Logistics process flow and drive the Operations team to achieve

maximum efficiency.

• Assisting in recruitment of Operations & Supply teams along with the support from HR

team

• Distribution of sales targets amongst the team members to ensure that the monthly

targets are achieved.

• Coordination with the different stakeholders and teams for smooth operations

• Updating the management team with progress, challenges, and developments on a

periodic basis.

 About Siloho:

SILOHO began its journey as a comprehensive home furnishing brand and today has transformed into a one-stop solution for all your home furnishing requirements. 

SILOHO is the brainchild of Shan Gehlot and Pranshu Sharma, both Engineers and Graduates of the Indian Institute of Technology, Bombay. With extensive experience in technology, real estate, and home furnishings, the partners at SILOHO employ razor-edge technology to help clients envision and furnish interior designs of their ideal homes within a cost-effective budget. 

We have a strong team of heads and hearts, working tirelessly to design homes that reflect our client's personalities. We have also expanded our scope of service with affordable interior designs, customized visualization with 3D software along with a full package with tailored costs, and administering the hand-over process for a smooth transition.

About The Job

We're seeking a skilled project management specialist to conduct modular focused residential interior fit-out projects in partnership with the design and site delivery teams.

4 Tier Essential Responsibilities:

Administrative:

1. You will coordinate communication and foster collaboration between all the stakeholders of the assigned project.
2. You will also work closely with the design team, production operations team, logistics team, and installers to ensure a high standard of execution and customer experience.

Project Management:

1. You will be accountable for project deliveries, and managing the overall building of interior projects assigned.
2. You will help in defining and implementing criteria for quality, cost control, and timely management of the projects in the region.
3. You will be liable for guiding and managing coordination with the vendors and business partners throughout the project lifecycle.

Execution:

1. Coordinating with the design professionals, consultants, and clients while successfully directing the Site Supervisors, Estimator, and other construction-related personnel in planning, coordinating, and safely completing the work by the contract documents schedule, and budget.
2. You will ensure that the designated projects are completed within the timetable while satisfying client needs, quality parameters, and design guidelines.
3. You will also serve as the point of contact for escalations between the Client (or his representative) & Siloho, as and when required, and ensure that the projects are delivered on time within Siloho quality standards.

Reporting:

1. You will appoint and qualify formal reporting arrangements on project progress for the Clients and Company.

Desired Skills & Qualifications:

Graduate with minimum 3 years of Core interior industry experience in Fit Out works.

Desired Industries

Architecture and Planning, Design Services, Construction, and Real Estate

General Skill Sets

1.  Fierce attention to detail and no-compromise attitude towards quality.
2.  Understanding of individual trades and subcontractors appropriate to interior fit-outs
3. Process-driven project management professional with quick problem-solving skills
4. Exceptional interpersonal and multitasking skills to confront clients, vendors, and internal teams.
5. Entrepreneurial passion & ownership.
6. Ability to break down complex ideas and convey them efficiently
7. Proficiency in MS Word/Google Docs, Excel/Google Sheets.

We're on a mission to make it possible for every person, team, and company to be able to tailor their software to solve any problem and take on any challenge. Computers may be our most powerful tools, but most of us can't build or modify the software we use on them every day. At Notion, we want to change this with focus, design, and craft.

We've been working on this together since 2016, and have customers like Pixar, Mitsubishi, Figma, Plaid, Match Group, and thousands more on this journey with us. Today, we're growing fast and excited for new teammates to join us who are the best at what they do. We're passionate about building a company as diverse and creative as the millions of people Notion reaches worldwide.

Millions of people use Notion — and this number is increasing every day. That means a million people trust us to deliver a fast, reliable, and secure experience, and we value this more than anything. We want to keep earning trust, while also continuing to amaze our users with the tools they can build in Notion. This is where you come in — to help us forge a performant and reliable path forward to the future.

• Write clean, secure, tested, and documented code.
• Design & enhance the Notion platform with new capabilities, as and when the need arises.
• Contribute to monitoring & scaling the architecture of the platform and the infrastructure.
• Write technical documentation, and contribute to determining internal processes.
• Contribute to recruiting of new backend employees

• 6+ years of experience building scalable platforms. 
• Good understanding of database (Relational Or Nosql) internals like transactions, indexes. Experience in schema design.
• 2+ years of experience working on the AWS platform, and acquaintance with technologies like Elastic Beanstalk, AWS Lambda, Elastic Load Balancer.
• Good understanding of docker internals.
• Good communication skills, good leadership skills, attention to detail, a sound understanding of algorithms, and object-oriented programming.

• You're proficient with any part of our technology stack: React, TypeScript, Node.js, Memcached, Postgres, Docker, and Elasticsearch.
• You've heard of computing pioneers like Ada Lovelace, Douglas Engelbart, Alan Kay, and others—and understand why we're big fans of their work.
• You have interests outside of technology, such as in art, history, or social sciences.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Notion.

Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation made due to a disability, please let your recruiter know.

• Strong technical skills and proven ability to use a variety of software (Photoshop, Premiere Pro, 2D/3D animation, and INSERT PROGRAMS HERE)
• The ability to partner with other creative team members and key stakeholders to create content used across a variety of platforms (web, mobile, video, and more)
• Able to work in a fast-paced environment and have strong project management skills
• Meet with clients, internal and external, to understand needs and share ideas
• Be a great communicator, receive and interpret feedback, and meet tight deadlines
• Respond to user feedback, data/analytics, and client feedback to improve the creative work in future iterations

Requirements

• Excellent Knowledge of Animation.
• Understand the Storyboard.
• Follow the design and Animation Guidelines.
• Create an Animation in After Effect.
• Video Editing in Premiere Pro.
• Deliver error-free quality output.
• Knowledge of AI & Photoshop will be added advantage.

https://electronlabs.org/">Electron Labs is building a new protocol to make various blockchains interoperable. Our goal is to enable cross-chain contracts to connect with each other in the same way as same-chain contracts connect i.e., via function calls. We have developed a new in-house tech called https://garvitgoel.medium.com/what-is-bdlc-and-how-it-works-5716fbbacde8">Bi-Directional Light Client that allows a smart contract to independently verify whether the cross-chain transactions submitted to it are valid. We further use ZK-SNARKS to reduce the gas cost of running the light client on-chain.

Desired Qualifications

1. A good grasp of blockchain fundamentals, various consensus algorithms, and detailed knowledge of at least one major blockchain.
2. Previous work (demonstrable) in blockchain technology, web3, or protocol development
3. In-depth understanding of Number Theory and Cryptography. Knowledge of Cryptographic Algorithms and zero-knowledge proofs are highly preferred.
4. Superior mathematics and problem-solving skills, excellent pattern recognition, passion for solving puzzles.
5. Proficiency in one of the following languages: Go-lang, Rust, is highly preferred. Working knowledge of Solidity, Javascript, Python, or similar scripting languages puts you in front of our list
6. Grounded research skills and an ability to absorb documentation quickly
7. Strong background in Computer Science. Knowledgeable in Algorithms and Data Structures.

Roles and Responsibilities

1. You will be assigned one blockchain (Ethereum /Polygon /NEAR /tendermint /Polkadot/Aleo). You will be required to implement the light client of this blockchain in https://docs.circom.io/">Circom language (Domain Specific Language for ZK-SNARKS).
2. Write go-lang based networking relayers that enable communication between blockchains and zk-provers.
3. Maintain relayer and zk-prover infrastructure (cloud machine and codebase)
4. Write kickass documentation.

Location: Delhi NCR, India | Remote

Toplyne is a global SaaS product built to help revenue teams, at businesses with a self-service motion, and a large user-base, identify which users to spend time on, when and for what outcome. Think self-service or freemium-led companies like Figma, Notion, Freshworks, and Slack. We do this by helping companies recognize signals across their - product engagement, sales, billing, and marketing data.

Founded in June 2021, Toplyne is backed by marquee investors and angels (we'll be happy to tell you how much we've raised, and from whom on call). We are building out our founding team as we speak and we'd love to chat with you!

You taking a lot of pride in writing scalable, readable & maintainable code. You have a product bent of mind. You like working in a fast paced environment and ship code most days of the week. You enjoy working cross functionally in a collaborative environment with designers, PM's to build the best product possible. You don't mind getting on customer calls to understand their perspective to build a better product or help them with issues they might be facing.

You're hungry, ready to hustle, and keen to learn!

As a founding member of the core engineering team, you will:

• Work with the founders in co-creating the product with early believers (read: customers)
• Develop massive, complex software systems that scale globally.
• Build and own a substantial part of the product and help build the culture of engineering within Toplyne

• Strong first principles
• Hustle! We're young, lean, and in our early days. You'd have to set up your own shop, work with design customers to find generalisable use cases, and build them out.
• Ability to collaborate with cross-functional teams to build and ship new features
• 2-6 years of experience
• Good understanding and experience working with javascript frameworks such as React.
• Work closely with developers and UX designers to ensure that the presentation layer is implemented in accordance with best above best practices and UX specifications.

• Not looking for a 10x engineer. We are ok if you are 1x but are really good at what you, a good human being & work well in a team.