Customer Support Executive

It is an app platform (Android & iOS) that offers discovery, trials and purchase of lifestyle brands across multiple categories like beauty and grooming, food and beverages, health and wellness, fragrances, smart technology, accessories, services and experiences and is targeted towards the upper middle class.

What shall be expected of you:

● Be responsible for the core UI framework, and implement and maintain it.

● Responsible for the development of the front-end applications and

components.

● Coordinate with the backend engineers & designers for requirement

gathering of the product.

● Responsible for quality assurance including web usability, accessibility,

testing and debugging.

● Build reusable code and libraries for future use.

You must have:

● 2-5 years of prior hands-on experience in building responsive web

interfaces for consumers.

● Strong development experience in the following technologies (HTML,

CSS, Javascript, AJAX, working with REST APIs)

● Front-end frameworks/libraries such as ReactJS, and Redux.

● Ability to translate product requirements into functional code.

● Ability to estimate the scope of work for sprint planning.

● Self-motivation and ability to work in a small team with minimal

supervision.

Would be awesome if you are also good at:

● SEO and page speed optimization.

● Web standards, Responsive design, and cross-browser compatibility,

Accessibility.

● Additional web technologies like Angular, Vue JS, Next JS etc.

● Must be fluent in writing code in ES6+ along with linters. ● CSS

preprocessor - SCSS/ LESS

Brief : We are looking for a talented and competitive Sales Development Manager that thrives in a quick sales cycle environment and has prior experience with Tech SaaS products and services. The successful candidate will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. The candidate must be a pro at using Linkedin, Sales CRM, Email and comfortable making connections via Skype chats or calls, in person meets every day.

Market : Our prospects include small sized service organisations (under 100 employees)

Responsibilities

• Learn & understand our product and our prospective clients well.
• Understand customer pain points, requirements and correlate WoCo solutions, value offerings with customer requirements.
• Source new sales opportunities through outbound reach, cold emails, skype chats or phone calls or anything to reach out to prospective customers.
• Respond, engage and qualify inbound leads and inquiries.
• Engage current users to expand awareness, educate, ask for referrals, identify new opportunities and develop account intelligence.
• Execute planned sales activities and develop a target list of high potential new customers.
• Resolve customer complaints regarding sales and services.
• Establish and maintain positive business and customer relationships.
• Achieve monthly & quarterly quotas.
• Perform effective online demos to prospects.
• Manage customer queries on call and email.
• Collaborate within team members and other departments.
• Generate reports on new sale, target achievements, issues to the management.
• Get feedback and improve constantly.

Requirements

• Exceptional communication skills, both oral and written, coupled with excellent listening skills and a positive and energetic phone presence.
• Ability to make focused efforts to close deals. The ideal candidate should be strategy driven with a research-based approach.
• Proven sales development experience, preferably at an Internet startup or SaaS industry.
• Track record of over-achieving quota.
• Savvy with LinkedIn sales navigator, and CRM tools.
• Proficient with corporate productivity and web presentation tools.
• Ability to multitask, prioritize and manage time effectively.
• 2+ Years Experience

MS D365 Solution Architect  

Must have at least one Microsoft certification relating to D365

Minimum 3-5 Years’ experience

Job Description 

As a Part of a Collaborative and Entrepreneurial Team, You Will: 

 Act as the primary Dynamics and power platform Subject Matter Expert on client

engagements 

 Interact with clients to understand business requirements.

 Demonstrate MSCRM solution capabilities to the client.

 Conduct business process analysis and create Fit/Gap report.

 Create Solution design to address client business, interface, and performance

requirements.

 Advise on complex MS Dynamics CRM business cases and propose comprehensive

solutions based on MS CRM, 3rd parties and customizations.

 Create functional requirement and functional design for customizations.

 Create estimates for implementation tasks.

 Learn our client's business, their organization, systems, challenges, and goals. 

 Craft the technical vision by mapping requirements to technical capabilities. 

 Build prototypes and proofs of concept (POC) to validate technical and

solution decisions. 

 Lead client facing and internal training (technology training and/or application specific

training) 

 Contribute to continuously improving IP and demoware through creating reusable

templates, sharing of knowledge, and building reusable demos. 

 Be an innovator who can create new solutions using out-of-the-box thinking. 

 Assist sales and presales teams to prepare proposals, participate on client presentations

and support business development and the sale of professional services when

necessary.

 Estimate and design staffing for proposed solutions. 

Your Technical & Non-Technical Experience Includes: 

 3-5 years overall MS Dynamics 365 experience

 Experience as an MS Dynamics CRM solution architect in a client-facing role for MS

Dynamics top tier or similar consulting organization is highly desirable.

 Hands-on experience in designing, configuring, or administering MS Dynamics CRM

required.

 Proven experience and knowledge on power automate.

 Proven experience on customising and configuring Microsoft Dynamics 365 CRM

 Proven experience on implementing C# plugins and java scripts.

 Proven experience on creating Microsoft flows.

 Hands on experience in using XRM toolbox.

 Proven experience in integrating websites or any landing pages to dynamics 365

 Expert level – D365 Field Service and sales strongly desired 

 Knowledge of Remote Assist/Guides or other similar Mixed Reality applications

is beneficial. 

 Understanding of IoT/Connected Field Service 

 Experience of implementing integrated Dynamics 365 solutions 

o Document Core Pack

o Dynamics Portals

 Knowledge of how and when to use plugins, workflow, and JavaScript assemblies. 

 Modern Workplace (SharePoint / Teams) experience would be ideal. 

 Proven track record operating as a player– accountable for driving specific deals.

 Superior communication and personal leadership skills in a high growth environment 

Must haves:

1. He should have dynamics 365 certifications. Look for profiles who has as many certifications

as possible.

2. Knowledge on dynamics 365 sales, marketing, field service, portals.​

3. Knowledge on customisation and configuration of CRM​

4. Able to design, develop and deploy CRM solutions. ​

5. Knowledge on plugins. JavaScript development and CRM integrations

6. Knowledge on power platform and power automate.

7. Should give update on new releases pro-actively

8. Should have experience in facing the clients.

9. Create Solution design to address client business, interface, and performance requirements

SPRAT - Society for Promoting Rationality is a national award-winning NGO, committed to promoting rationality and scientific temper, inter-faith harmony, and fairness. In our immediate surroundings, we also work to promote adult literacy and the empowerment of under-served people. We are also building a 13kSY Campus to offer integrated, digitally powered social services, and a PG academy for public administration and advocacy at Matar, 35 km from Ahmedabad. 
Blending professionalism with compassion, we work with complete transparency, using contemporary HR and ICT. We are supported by the likes of Microsoft, Google, Autodesk etc. 

For more, check this: https://sprat.in/about-sprat/introduction-to-sprat/">https://sprat.in/about-sprat/introduction-to-sprat/ 

RESPONSIBILITIES: Some of the Primary and Secondary. 

Primary: 

• Totality of architectural work including design and drafting [from PSE to working drawings], 3D virtual/physical modelling. 
• Drawings and model simplification, Site Supervision, liaising between contractors, Structural Engineer, Consulting Architect and MEP Consultant. 
• Design and monitoring of Flooring, Plumbing, Electrical and Data Cabling, Railings, Doors and Windows, Furniture Designing and Interior Design 
• Landscaping, Environmental Harnessing and waste recycling, Superstructure, and Site grooming. 

Secondary: 

• Research, documentation, organization, procedure digitization, Writing and Social Media promotion, Incubation especially for rural innovation. 
• General management of the office and guiding the Architectural Interns. 
• HRM, Site Promotion, Graphics, Cost Estimation, Budgeting and Pricing. 
• Science Promotion, Event Management 

REQUIREMENTS: 

Knowledge and Education: 

• Brilliant B. Archs from respectable colleges or possessing good CGPA and above average in written English, MS Office and GK. 
• Proficient at AutoCAD and SketchUp / Revit / Lumion and MS Office. 

Experience: 

• Work Experience of at least one year, post Education, leading a small team, in a professionally managed firm with Site monitoring and multi-tasking. 

Miscellaneous: 

• Must have left-secular and scientific temper. 

• Highly organized, very systematic, methodical, possessing robust common sense and self-respect. 
• Must bring a powered, loaded Laptop. 
• Should join very soon. 

BENEFITS: 

• Compensation: Rs 2 - 3.5 Lakh PA depending upon relevance and length of experience. 
• Subsidized accommodation and food may be considered  
• Possibility of employment for the spouse exists. 
  
  

Digital Projection of the Site: https://www.youtube.com/watch?v=gbKxjqhZY10">https://www.youtube.com/watch?v=gbKxjqhZY10 

Of this, Phase I, is due for inauguration in December, 2022. 

If you are exceptionally good at English, General Knowledge, Multi-Tasking, Creative Engineering, Popular Science, Nature Appreciation and People Management, you may expect hiring preference and much faster growth. 

Excelsior Engineering Solutions is looking for a SALES EXECUTIVE (ROOFTOP).

WHO WE ARE

Excelsior Engineering Solutions is a Design, Engineering and Consultancy Company, which delivers solar turnkey engineering solutions to all IPPs, Developers, EPCs and System Integrators.

Since its inception in 2014, EES has successfully serviced over 3,000MW of solar projects across India and internationally in Afghanistan, Vietnam and the Philippines. EES is a technical service provider and gives Design-Engineering, Owner’s Engineering, Lender’s Independent Engineering, Plant Audit and Project Management Consultancy services to various lifecycle of solar projects. EES is one of the few companies that offer such diverse services in the solar power sector.

COMPANY WEBSITE: http://www.excleng.com/">www.excleng.com

JOB DETAILS

1. Position: Sales Executive (Rooftop)
2. Reporting To: Founder of the company
3. Employment Type: Permanent/Full Time
4. Location: Navi Mumbai

KEY RESPONSIBILITIES

• Gain a comprehensive knowledge of our services and company profile to address the concerns of prospective clients.
• Place phone calls to potential clients from our readily available database.
• Market research and continuous lead generation via different sources will be an added advantage.
• To identify potential prospects for solar projects in the residential, commercial & industrial segments.
• Convert 5 to 10 sales leads per day into online or physical meetings.
• Set appointments with prospective customers based on our associates’ schedules.
• Addressing clients' uncertainties, grievances, and suggestions on time.
• Refer customer complaints to the manager for quality control.
• Communicate respectfully and politely with potential customers at all times.
• Maintaining the database of the customers regularly.

CANDIDATE’S SKILLS & EXPERIENCE

• Minimum 2 years work experience as a Telecaller, Telemarketer, or a similar role in the Sales Department.
• Excellent phone manner and articulation.
• Ability to tolerate stress and pressure.
• Excellent verbal and written communication skills in English, Hindi and Marathi.
• Good networking skills.
• Must be an excellent team player with good inter-personnel skills.
• Highly organized and detail-oriented.

TALENT HUNT PROCESS

1. Preliminary Interview: First round of interviews will be conducted by company HR who will be responsible for the screening process.
2. Technical Interview: Technical head will analyze the candidate on domain knowledge over a phone call or In-person considering the situation.
3. Closure Interview: Final round of interviews will be conducted by HR to discuss remuneration and other terms & conditions.

• Configure IDOC settings relate to segment, IDOC type, message type, partner profile, port, RFC connection etc.
• Develop Java class for AES symmetric decryption and decompression of web service.
• Configure the EDI process to enable client to exchange documents with the business partners.
• Develop a program to update credit card details from a FTP file in FI/CO.
• Modify the above LSMW to accumulate quantity for the same records and post as one record.
• Develop a BDC for FICO to calculate and update full payment, partial payment and pending.
• Develop the data migration programs for vendor master and customer master upload from legacy system using LSMW.
• Embed the e-mail body content of customer in auto response e-mail generate by CRM system to the customer.
• Act on programs for credit card encryption/decryption to update and settlement in contract and billing in SD and FI/CO.
• Create report which will take data from SRM system against valid PO numbers and perform the calculations in ECC system.
• Configure asset module (fix assets), including asset classes, integration with purchasing, and assets under construction.
• Create picking list using message type PICKSD and corresponding IDOC type SDPIODO1 is used for sending information to warehouse management system.
• Develop a custom workflow for employee simplify performance management reviews and identification of top performers.
• Perform requirement gathering and technical feasibility over client expectation and defining development guidelines for ABAP team.
• Create technical specification for all the objects like workflow specification and report specifications base on the functional specification.

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.
• Provide outstanding services and ensure customer satisfaction.