Customer Support Executive

We’re Hiring | Social Media Executive – Indore (Onsite)

About MotionGility

MotionGility is a full-fledged Video, Design, and Digital Marketing Agency helping ambitious brands accelerate sustainable growth with performance-driven strategies. Founded in 2015, we are among the Global Top 10 Explainer Video Companies and have evolved into a creative powerhouse delivering impactful digital solutions for global brands.

Position: Social Media Executive(Digital Marketing Agency Background Mandatory)

Location: Indore (Onsite)

Experience: 0-2 years

Type: Full-time

Key Responsibilities:

• Own end-to-end management and growth of the company’s and clients’ social media presence across LinkedIn, Instagram, YouTube, and X (Twitter).
• Conduct content research and trend analysis to identify opportunities for better engagement and reach.
• Coordinate with design and content teams to plan and schedule posts effectively.
• Track social media performance, engagement metrics, and audience insights.
• Support campaign execution and brainstorming of creative social media ideas.
• Take ownership of assigned tasks and show leadership in coordinating small projects.
• Develop and execute monthly social media content calendars aligned with brand and campaign objectives.
• Manage daily posting, community engagement, and comment/DM moderation across platforms.
• Ensure brand voice, tone, and visual consistency across all social media channels.
• Prepare weekly/monthly performance reports with insights and recommendations.
• Coordinate with performance marketing teams for boosted posts and campaign support

Requirements:

• Hands-on experience managing brand or client social media accounts.
• Prior experience in a digital marketing/creative agency is a must.
• Experience with social media management tools (Meta Business Suite, Hootsuite, Buffer, Sprout, etc.).
• Basic understanding of paid social media campaigns and creatives.
• Ability to independently handle social media accounts with minimal supervision..

What you'll gain

• Opportunity to manage multiple client accounts across different industries.
• Leadership exposure by guiding interns or junior executives.

Key Responsibilities:

Regulatory Compliance & Governance

Ensure end-to-end compliance with the Companies Act, 2013, FEMA, Securities Laws, and all other applicable laws and regulations.

Prepare, file, and maintain all statutory records, registers, and returns in a timely and accurate manner.

Conduct and document compliance audits to assess adherence to statutory requirements.

Stay updated with amendments to laws, rules, and regulations, and proactively adapt company practices.

Board & Committee Support

Organize and manage Board Meetings, Committee Meetings (Audit, Nomination & Remuneration, CSR, etc.), and General Meetings (GMs).

Draft agendas, circulate notices, prepare board notes, liaise with directors, and record/document minutes accurately.

Advise the Board and committees on compliance, governance, and legal implications of key business decisions.

Assist the Board in implementation of best corporate governance practices.

Shareholder & Investor Relations

Maintain the company’s statutory registers and records relating to shareholding.

Handle shareholder queries, grievances, and communications promptly.

Coordinate dividend distribution, rights/bonus issues, transmission and transfer of shares, and corporate action processes.

Legal & Corporate Documentation

Draft, vet, and review contracts, agreements, policies, and other corporate documents.

Safeguard the company’s legal interests by advising on matters such as mergers, acquisitions, restructuring, or capital raising (if applicable).

Maintain records of significant policies and ensure periodic reviews.

Liaison & External Relations

Act as the primary point of contact between the company and regulatory/government authorities or external agencies such as ROC, RBI, MCA, RTA etc.

Maintain professional networks with peers, regulators, and industry associations to ensure timely guidance and support in compliance-related queries.

Interface with auditors, legal advisors, and consultants for statutory and compliance matters.

HR Compliance & Coordination

Ensure compliance with applicable HR and labour laws including the Shops and Establishment Act, Payment of Wages Act, Employees’ Provident Funds & Miscellaneous Provisions Act, Employees’ State Insurance Act, and other relevant statutes.

Coordinate with the HR department to align statutory requirements with company policies and practices.

Monitor timely submission of statutory returns related to payroll, provident fund, gratuity, professional tax, etc.

Facilitate secretarial audits that encompass HR compliance aspects.

Provide guidance on governance-related HR matters to the Board and leadership.

Minimum Qualifications:

• MS or BS in Computer Science or a related subject.
• At least five (5+) years of web application testing and automation framework experience.
• Taking complete ownership of product testing efforts.
• Proficiency in Java/ Python or any other Object-Oriented Language.
• Experience of Selenium & WebServices or REST API testing or backend testing
• Ability to design and develop test automation frameworks from scratch
• Experience in CI/ CD setup preferably with Jenkin
• Good analytical and problem-solving skills
• Expert in methodically developing use-cases-
• Expert at writing automation test cases using Selenium.
• Expert at testing the web application for both functionality and performance.
• Understands what world-class quality for SAAS Products 
• Expert at communicating the QA results with the engineering teams
• Expert at increasing visibility for blocker/critical issues.

Customer Care Executive

Location: Jaipur.

Job Type: Full-Time

Experience Level: Entry Level (Freshers)

Responsibilities:

• Provide exceptional customer support via phone, email, or chat.
• Assist customers with inquiries, product information, and issue resolution.
• Maintain accurate and detailed customer records.
• Ensure customer satisfaction through effective communication and problem-solving.
• Adhere to company policies and procedures.

Qualifications:

• High school diploma or equivalent.
• Strong communication skills (written and verbal).
• Excellent interpersonal skills.
• Willingness to learn and adapt in a fast-paced environment.

Benefits:

• 14 Days Accomondataion.

Job Requirements

• Minimum of 6 months – 2 years experience in Search Engine Optimization (SEO)
• Proficiency in MS Excel, PowerPoint, and Word 
• Experience working in an SEO agency would be an added advantage
• Experience with website analysis using a variety of analytics tools including Google Analytics, SEO Majestic as well as internal reporting tool
• Experience working with popular keyword tools (Google, WordTracker, Keyword Discovery, etc) 
• Desired: Knowledge of HTML/CSS and website administrations
• Should possess excellent communication skills
  
  

Job Descriptions

• Perform keyword research in coordination with business objectives to optimize existing content and uncover new opportunities
• Provide SEO analysis and recommendations in coordination with elements and structure of websites and web pages
• Provide recommendations and execute strategies for content development in coordination with SEO goals – general and keyword specific 
• Administer search engine programs (XML sitemaps and webmaster tools) for purposes of diagnostic reporting
• Help to create and support marketing content to socialize and use for social media purposes (e.g. customer videos briefs, customer case studies, blog posts, posts from analysts and customers)
• Implement link-building campaigns in coordination with SEO goals
• Assist in the development and execution of communication/content strategies via social communities in coordination with SEO goals
• Keep pace with SEO, search engine, social media and internet marketing industry trends and developments
• Operationally strong with regular content updates, blogging, website analysis, and more.
• Monitor and administer web analytics dashboards, reports and key reporting tools, and point out key areas of importance in accordance with the goals
• Monitor and evaluate search results and search performance across the major search channels 
• Communication to team and management on project development, timelines, and results
• Work closely with the other team members to meet the goals

Job Summary:

We are looking for a senior designer to join our marketing team. S/he will be responsible for both online and offline design collateral, and position TraceX as a cutting edge technology brand. As a senior designer, your major goal would be to own the user experience across TraceXs' digital presence, while also understanding the creative briefs given by various teams to bring them to life

Responsibilities:

• Own TraceX’s design and style guide, color palette and typography guidelines
• Collaborating both within the team and cross-functionally across the organization for a broad variety of marketing initiatives
• Understanding which creatives worked the best for campaigns so that these successes can be replicated in future initiatives
• Ensuring UI/UX consistency across the landing pages and website pages while making them responsive and also building reusable components
• Work with the performance marketing team to develop testing and optimisation plans to further improve designs
• Setting up new processes to ensure brand consistency and timely delivery of collaterals from the creative team
• Develop creative programs and design concepts that meet the business objectives of the organisation and that advance our brand and proposition strategy
• Help your team create and conceptualize Ad creatives considering campaign goals for social media and campaigns across different channels like - Google, Linkedin, Facebook, Instagram, etc.
• Conceptualize & create all (online+offline) marketing collaterals like company presentations, product portfolios, case studies, whitepapers, standees, backdrop banners, booklets, etc.
•  

Required Skills and Experience:

• 3-4 years of graphic design experience and well versed with tools like Adobe Photoshop, After Effects, Illustrator. Using tools like Sketch, Figma and Invision for landing page wireframes and prototyping.
• Creative with an attention to detail. Needs to understand the context of where the designs will be used. Needs to have a deep understanding of visual design standards, typography, iconography, illustration and colors.
• A track record of shipping great design, and an understanding of what details matters at each stage of the sales cycle (Discovery, Awareness, Consideration, Purchase).
• Committed to deadlines and must be able to handle performance under pressure
• Must have a good knowledge of available technology, user interactions, current industry trends, and design best practices.

What WE have

• A small, well-knit team with a bunch of self-driven aces who love their work as well as working here!
• A top notch product spanning web app, mobile app, chatbot and artificial intelligence tech stack
• An enviable client portfolio that includes known names such as LG, Biba, W, HPCL, Costa Coffee (to name a few), who depend on us to track their compliances and efficiencies.
• An open door culture
• An environment to push your boundaries and expand your skillsets
• A newer challenge every day!

What YOU must have

• 3-5 years’ experience with native mobile App development on both Android as well as iOS platforms.
• Bachelor’s degree or above in information systems or computer science
• Excellent knowledge of Android SDK, different versions of Android, iOS framework
• Strong knowledge of Android & iOS UI design principles, patterns, and best practices
• Familiarity with RESTful APIs to effectively integrate Android applications
• Should have worked on Apps using local resources (like camera, GPS, Speech recorder, settings etc) and having local storage capability using SQLite, xml, firebase etc.
• Proficient understanding of code versioning tools such as Git
• Familiarity with various testing tools
• Team player with strong communication, documentation  and collaboration skills

• Strong analytical and problem solving skills
• Ability to productively function under pressure and within a deadline oriented atmosphere
• Self-motivated and high-initiative taking
• Organized and detail orientated with strong work ethic
• Ability to thrive in a dynamic and fast-paced environment

What will you do

• Translate designs and wire frames into high quality code

• Develop AI/ML based mobile apps for both Android and iOS
• Resolve bugs as reported by the QA team.
• Maintain code quality, organization, and automation
• Share weekly and monthly development plans and build releases schedule.

Impress us with your skill, self-drive and work ethics, and we will go any length to make you part of the growth journey!