Customer Support Executive

Job Responsibilities: 

• Builds business by identifying and selling prospects; maintaining relationships with clients. 
• Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options. 
• Sells products by establishing contact and developing relationships with prospects; recommending solutions. 
• Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements. 
• Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors. 
• Prepares reports by collecting, analyzing, and summarizing information. 
• Maintains quality service by establishing and enforcing organization standards. 
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies. 
• Contributes to team effort by accomplishing related results as needed. 

Working Conditions: 

• Sales engineers will drive the sales growth from their respective zones (it may be Bangalore/Chennai). 
• Work timings are from 9:30 AM to 07: 30 PM with suitable time offs for lunch and snacks. (Monday to Friday) 
• Travelling to prospective clients may be required for demo/trial as and when required. 

About Company
Our client is a well-funded construction Tech Start-up by a renowned group.

Responsibilities
- Gather intelligence from key business leaders about needs and future growth
- Partner with the internal IT team to ensure each project meets a specific need and resolves successfully
- Assume responsibility for project tasks and ensure they are completed in a timely fashion
- Evaluate, test and recommend new opportunities for enhancing our software, hardware and IT processes
- Compile and distribute reports on application development and deployment
- Design and execute A/B testing procedures to extract data from test runs
- Evaluate and conclude data related to customer behavior
- Consult with the executive team and the IT department on the newest technology and its implications in the industry

Requirements :
- Bachelor's Degree in Software Development, Computer Engineering, Project Management or a related field
- 3+ years experience in technology development and deployment

REMOTE JOB

Senior Back-end Developer

You will be responsible for working closely with our engineers to ensure system consistency and improve user experience. Ultimately, you should be able to develop and maintain functional and stable web

applications to meet UAS technology requirements.

Responsibilities

• Develop, troubleshoot, and debug applications.

• Manage cutting-edge technologies to improve legacy applications.

• Collaborate with Front-end developers to integrate user-facing elements with server-side logic.

• Gather and address technical and design requirements.

• Provide training and support to internal teams.

• Build reusable code and libraries for future use.

• Liaise with developers, designers, and system administrators to identify new features.

• Follow emerging technologies.

• Teamwork skills with a problem-solving attitude

• Excellent analytical and time management skills

Requirements

• Have 5+ years solid expertise in building enterprise-level Node.js Applications with a strong

knowledge in the following related technologies & frameworks: Javascript, Typescript, Express.JS,

Nest.JS, Loopback, Sequelize, Socket.io.

• Write clean, testable, and reusable code using TDD, with hands-on experience working in both

Monolith and Microservices architecture.

• Experience working with Unit Testing frameworks: Mocka, Chai, Istanbul

• Solid expertise in database technologies and ORMs including Sequelize, MySQL, MongoDB, Redis

• Proficient understanding of code versioning tools, such as Git/GitFlow and SourceTree

• Experience setting up your own CI/CD pipelines

• Experience working with communication protocols like (Websockets, gRPC, XMPP)

• In-depth understanding of the entire web development process (design, development, and

deployment)

• Hands on experience with other programming languages like Java, Ruby, PHP and Python with

sufficient knowledge in using 3rd party packages/plugins

• Familiarity with front-end languages (e.g. HTML, JavaScript and CSS)

• Familiarity working with popular cloud providers like Azure, AWS

• BSc degree in Computer or in relevant field

Title: Platform Engineer Location: Chennai Work Mode: Hybrid (Remote and Chennai Office) Experience: 4+ years Budget: 16 - 18 LPA

Responsibilities:

• Parse data using Python, create dashboards in Tableau.
• Utilize Jenkins for Airflow pipeline creation and CI/CD maintenance.
• Migrate Datastage jobs to Snowflake, optimize performance.
• Work with HDFS, Hive, Kafka, and basic Spark.
• Develop Python scripts for data parsing, quality checks, and visualization.
• Conduct unit testing and web application testing.
• Implement Apache Airflow and handle production migration.
• Apply data warehousing techniques for data cleansing and dimension modeling.

Requirements:

• 4+ years of experience as a Platform Engineer.
• Strong Python skills, knowledge of Tableau.
• Experience with Jenkins, Snowflake, HDFS, Hive, and Kafka.
• Proficient in Unix Shell Scripting and SQL.
• Familiarity with ETL tools like DataStage and DMExpress.
• Understanding of Apache Airflow.
• Strong problem-solving and communication skills.

Note: Only candidates willing to work in Chennai and available for immediate joining will be considered. Budget for this position is 16 - 18 LPA.

Rejolut is one of the award-winning fastest-growing tech company which is working on leading technology like Blockchain, ML & AI, Complex mobile & web apps, IoT, etc.

The ideal candidate will be responsible for managing a development team and client coordination.

Roles & Responsibilities:-
• Collaborate with business and functional partners and technology leadership in defining features backlog and specifying requirements
• Taking Ownership of Delivery
• Drive technology discussion and strategy in line with business needs and company reference architecture
• Define execution plan and approach based on project scope, the expected timeline,
• Support execution team with resolution of roadblocks and inter-dependencies Partner with technical and functional teams external to the project to ensure their tasks are completed as required
• Ensure quality of deliverable is verified and matching stakeholder expectations
• Conducting daily scrum calls for smooth delivery.

Desired Candidate Profile:-

• Sprint Planning, Coordinate sprints, retrospective meetings and daily stand-ups, Direct Client Interaction
• Organize and Manage Daily Scrum, Create various types of Project status reports, Manage the scrum board with various graphs, chart
• Experience in managing only Technical projects
• Excellent communication skill 

How we are different 
 We are a young and dynamic team who are obsessed with solving the business problem at scale. We are a technology agnostic company that focus more on finding the optimal solution to the business problem rather than technology.

 Why to join us
 - We provide huge learning curve. Spending 1.5-2 years with us will put you 3 years ahead in the career.
- We work only on cutting edge technology like React, React Native, Flutter, NodeJS, Python, Go, Svelte, ELM
- There are two technology Co-founder in the company who are pretty much hands-on and have earlier bult the Consumer application which is downloaded millions of time and are in leadership position in companies like Samsung, Purplle, Loyalty Rewardz.
- Get mentored by the best in the industry
- Flexible working hours
- Perks best in the industry

• Handling customer queries on Web Chat, E-mails and Social Media
• Educate current and potential customers with product and service information
• Maintain accurate customer records
• Identify and escalate priority issues to the Team Leader and Ops Team
• Actively participate in team meetings

• Handle all queries in a polite, professional manner
• Probe and troubleshoot customer queries, and provide a suitable and satisfactory solution.
• Educate customers on services and processes.
• Escalate any issues to the Team Leader.
• Achieve agreed KPIs and Objectives.
• Adhere strictly to shift schedules.
• Adhere to laid down internal policies, procedures and processes.
• Work collaboratively with the team.
• Candidates from voice/non- voice both will be fine. 
  Experience with the SAAS model will be an added advantage. 
  Ecommerce background will be an added advantage. 
  Communication skills should be good in verbal and written communication.

NumenHealth is looking for highly motivated HR professionals to join our team. We are looking forward to a person who can take charge of Recruitment along with the execution of End to End HR function.

If it looks like a role that interests you, we would like to speak to you.

Responsibilities:

1. Recruitment - Tech and Non-Tech.
2. Entire recruitment process - end to end. Support and suggest improvements to the entire recruitment process.
1. Implement effective sourcing, screening and interviewing techniques and processes.
3. Develop and Support the entire employee lifecycle right from onboarding to exit.
4. Sourcing and screening potential applicants from the job portals to fill the company job vacancies
5. Organizing interviews with shortlisted candidates
6. Posting job advertisements on job boards and social media platforms
7. Assisting in planning recruitment and HR activities
8. Assisting and actively involving in the planning of company events
9. are Available For Full Time (in-office) Internship
10. have Relevant Skills And Interests

• Experience in Startup Culture and Fast-Paced environment.
• We like Passionate People, if you are enthusiastic, passionate, results-oriented, go-getter, and achiever; you are one among us.

1. Prior Experience:

• Minimum 1+ yrs of experience in HR.
• Experience in Product Companies is preferred.

1. About Role

Seniority Level: Junior / Mid-level

Job Functions: HR

Employment Type: Full time

Location: Bangalore - Koramangala / Whitefield (looking for Work Form office Only)

VII. About NumenHealth:-

About Numen (https://numenhealth.com/">https://numenhealth.com/ ):

Numen Health is a Health-tech company with a goal to reimagine healthcare in India. Through an amalgamation of our healthcare team with the power of AI and the Internet of Things (IoT), we make healthcare easier and accessible through a data-based preemptive approach. Our mission is to facilitate change in the healthcare industry by moving from a reactive approach to a proactive one.

We are a wonderful, young team with experience in scaling up Indian and international businesses from the ground up. We are looking for like-minded and enthusiastic people who are passionate about making a lasting difference and want to help us revolutionize the way healthcare is delivered to a billion Indians!

Our Vision:

To shift the healthcare ecosystem from a Sick-care' approach to a Holistic-healthcare' approach. We aim to do that by enabling doctors and caregivers to move from treating ailments to employing a data-based,

preemptive approach.

About Product:

We offer preventive healthcare programs to individuals to improve their health. These plans are crafted in consultation with their treating doctor and a dedicated care team remotely monitors the progress in real-time. For doctors, Numen is a virtual facility to cater to all of their patient’s needs, remotely.

Why Join?

At Numen, you have the opportunity to make tangible changes to the existing healthcare systems in India making it preventive and affordable. By joining the Numen team, you get to be part of a young, dynamic team that is passionate about making a change and a fast-paced environment with multiple opportunities to learn and grow.

We are going to be just AWESOME. If you believe you are AWESOME then we would like to welcome you to the world of innovators and game-changers. :)