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Customer Support Executive
TalkCharge Technologies Pvt Ltd's logo

Customer Support Executive

Anjali Gupta's profile picture
Posted by Anjali Gupta
0 - 2 yrs
₹2.2L - ₹3L / yr
JMD MEGAPOLIS, 323-324, 3rd Floor, Badshahpur Sohna Rd Hwy, Sector 48, Gurugram, Haryana 122019
Skills
Customer Support
Affiliate marketing
Payment gateways

Key Responsibilities:


  1. Excellent verbal & written communication skills.
  2. Manage Voice/Non voice Process- Payment, Refunds etc.
  3. Ensures metrics, monitor process, provide regular coaching & mentoring to team.
  4. Knowledge of payments and fintech.
  5. Respond to requests through emails or chats for information in a timely, professional and positive manner to develop strong customer relations.
  6. Providing information about a product or service.


Desired Candidate Profile:


  1. Excellent verbal and written communication skills.
  2. Technical bent of mind to isolate a problem quickly.
  3. Have proven experience in the same domain.


Education- Any Graduate

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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About TalkCharge Technologies Pvt Ltd

Founded :
2015
Type :
Services
Size :
20-100
Stage :
Bootstrapped

About

We are an Extra Cashback Website/App facilitating users with Comprehensive listing of Coupons, Discounted Deals and Offers of 1000+ online stores! We are your shopping gateway, that provides customer cashback on top of all merchant discount, for which users just have to shop via TalkCharge. We also provides Mobile Recharges, Utility Bill Payments & E-Giftcards to its users. We are a family of 2.5 Million + Users.

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Divya Gupta

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