Customer Support Executive

Your Craft:

● JavaScript/TypeScript & NodeJS flows through your fingers like a native language

● Next.js is your framework of choice for building full-stack magic

● Rust makes your heart sing when performance is non-negotiable

● Golang/Python feel like comfortable old friends (nice to have)

● MySQL/Postgres/Redis are tools you wield with intention

● AWS ecosystem is your playground, not your puzzle

● LLM/AI integration is something you've actually shipped, not just read about

Job Summary

We are looking for a responsible and performance-driven store manager to oversee daily store operations, drive sales, manage staff, and ensure excellent customer service. The role requires strong leadership, operational discipline, and business acumen.

Key Responsibilities

• Manage overall store operations and ensure smooth day-to-day functioning
• Achieve monthly and annual sales targets
• Monitor stock levels, inventory control, and shrinkage
• Lead, train, and motivate store staff
• Ensure high standards of customer service
• Handle billing, cash management, and store reporting
• Maintain visual merchandising and store presentation

Requirements

• Graduate (Business/Commerce preferred)
• 3–6 years of retail/store management experience
• Strong leadership and team management skills
• Good understanding of sales targets, inventory, and reporting
• Basic knowledge of MS Excel and billing systems

Key Skills

• Leadership & team management
• Sales orientation
• Inventory control
• Customer handling
• Problem-solving ability

Job Title: Manager Information Security – IT

Job Purpose: Acting in a key technical management & execution capacity to

provide a conduit between IT teams and key business stakeholders in your

functional area of IT Security to ensure information technology needs are

managed consistently, following professional IT and global standards, and

delivered with a high level of quality and customer satisfaction.

Reward level: Middle Management

Job Location Gurgaon

Experience 10+ years

Relevant Experience 7+ years

Reporting to: General Manager

Qualification: Bachelor’s degree in IT

Key Deliverables:

 Provide support as Lead auditor towards ISMS and PIMS policies,

procedures, and guidelines and perform regular review and update.

 Perform deep assessment to gather evidence of continuous compliance with

ISO 27001:2022 and ISO 27701:2019, DPDPA, IT Act and Cert In Regulation

including audit logs, records of reviews, timely closure of open audit and risks

and sharing the report with management.

 Conduct regular, documented information security and privacy risk

assessments identifying assets, threats, vulnerabilities, likelihood, and impact

with stakeholders.

 Prioritize identified vulnerabilities, detailed findings, remediation

recommendations, trending reports on vulnerability posture towards closure

with stakeholders.

 Development and implementation of a comprehensive, ongoing security

awareness and training program for all employees.

 Encourage secure behaviours among colleagues and reinforce the

importance of information security and privacy in daily operations.

 Prepare regular report on overall information security posture, GRC maturity,

and risk landscape to relevant stakeholders

 Ability to collect lessons learned from incidents, audits, and assessments to

drive continuous improvement in ISMS/PIMS and security processes.

Key Relationships:

 Internal IT and business customers in MSR.

 Global IT Vendor, market and global (HQ) colleagues, Local vendor partners

 Internal staff - direct reports (where applicable)

 IT vendors, contractors (where applicable)

Knowledge Skills and Abilities:

 Must possess and demonstrate ISO 27001 Lead Implementer/Auditor and ISO

27701 Lead Implementer/Auditor certifications and knowledge.

 In depth understanding of IT Act, DPDPA, Cert In regulations, CIS Controls as

well as UK DPA and ISO 31000

 Good to have certification on CISM (Certified Information Security Manager),

CISSP (Certified Information Systems Security Professional) and Cloud Security

certifications (e.g., CCSK, CCSP, vendor-specific like AWS Security Specialty)

 Familiarity with common vulnerability scanning tools like Qualys (features,

reporting, agent-based vs. network scans) and Cloud Security Posture

Management (CSPM) tools like Wiz (cloud service provider configurations,

misconfigurations, compliance checks in AWS, Azure, GCP).

 Understanding of various penetration testing types (e.g., network, web

application, API, mobile, cloud) and methodologies

 Knowledge of common attack vectors and exploitation techniques like MITRE

ATTACK and DEFEND framework.

 Basic to intermediate knowledge of common security controls and technologies

(e.g., firewalls, EDR, Cloud Security, VAPT tools, SIEM, WAF, DLP, encryption).

 Understanding of network protocols, operating systems (Windows, Linux), and

common application architectures.

 Knowledge of audit principles and practices (internal and external audits).

 Understanding of corrective action planning and non-conformity management.

 Understanding of third-party risk management principles and vendor due

diligence processes.

 Excellent technical writing skills for creating clear, concise, and comprehensive

security policies, standards, and procedures.

 Ability to analyse complex risk data and present actionable insights.

 Hands-on experience with Qualys for configuring scans, analysing reports, and

managing vulnerabilities.

 Hands-on experience with Wiz CSPM for monitoring cloud environments,

identifying misconfigurations, and generating compliance reports.

 Proficiency with GRC platforms or tools for managing policies, risks, and controls

 Exceptional verbal and written communication skills to articulate complex security

concepts to technical and non-technical stakeholders

 Ability to build strong relationships and collaborate effectively with diverse teams

(IT, Legal, HR, Development, Business Units).

 Skills in influencing behaviour and driving change across the organization to

improve security posture.

 Strong analytical skills to diagnose security issues, identify root causes, and

develop effective solutions.

 Ability to critically evaluate security controls and identify gaps.

 Contract review and negotiation skills specifically for security-related services.

 Ability to effectively manage vendor relationships and performance.

 Ability to develop and deliver engaging security training sessions and awareness

campaigns.

 Ability to stay updated with the latest security threats, vulnerabilities,

technologies, and regulatory changes.

 Capacity to quickly learn and adapt to new tools and methodologies.

 Meticulous attention to detail in policy creation, audit documentation, and

vulnerability analysis.

 Ability to act calmly and effectively during security incidents and contribute to

incident response efforts.

mail updated resume with salary details-

email: etalenthire[t]gmail[dot]com

satish- 88O 27 49 743

• Strong Head of Growth / Retention / Acquisition profile focused on B2C Apps
• Mandatory (Experience 1) – Must have minimum 12+ YOE in app acquisition, growth and retention of digital products
• Mandatory (Experience 2) – Proven track record of driving acquisition, engagement, retention, churn reduction, and conversion for large-scale consumer apps.
• Mandatory (Experience 3) – Must have team leading experience and cross-functional collaboration across product, tech, and marketing
• Mandatory (Core skills) – Expertise in mobile app analytics, funnel optimization, A/B testing, growth experimentation, customer insight generation, marketing automation tools, and dashboarding for KPI visibility.
• Mandatory (Company) – Top Rankings B2C Apps

Preferred

• Preferred (Experience 1) – Deep understanding of App store optimization (ASO)
• Preferred (Experience 2) – Familiarity with AI-based marketing tools

• Expérience to handle banking project, Complaince issue,
• Angular JS 1.6 and above 6/7 version experience 1.5-4 years
• WCF/WebAPI/C#.NET 4.0 and above experience 2-5 years
• Microsoft Sql server 2008 and  above version minimum 1.5-3 years
• Device integration experience (Biometric, MATM)

https://www.getzuma.com/">https://www.getzuma.com/

Location – Bengaluru

GETZUMA

Senior Backend Engineer

Zuma makes an automated sales agent that converses with 100% of inbound leads, ultimately improving the way consumers interact with businesses and organizations. We’ve built this from the ground up using AI, ML, and human support which helps increase sales conversion and support capacity for businesses of all kinds. Zuma is one of the fastest-growing startups in San Francisco, and is well-funded and backed by world-class investors such as Y-Combinator, Joe Montana’s fund (Liquid 2 Ventures), Day One Ventures, Soma Capital, and other notable angel investors including Austen Allred (from Lambda School), YC’s ex-COO Qasar Younis, among others.

Headquartered in San Francisco, USA, we operate nationally and have plans to grow rapidly over the next few years. To do that, we need great people committed to our vision in a big way. We're looking to build a team of rockstars that are equally excited about the opportunity to leverage technology to improve the way customers interact with businesses!

We're looking for a senior backend engineer with experience building highly scalable systems to join our growing engineering team at Zuma. In this role, you will work closely with members of the engineering and product teams to deliver against our ambitious product roadmap as well as have a direct impact on the products and features you'll be building. We're a small but nimble team and are looking for candidates who thrive in an autonomous environment, with experience shipping products quickly and iteratively.

Job  Description

Skills

• o 5+ years of professional software development experience
• o 4+ years working with Node.js ecosystem
• o 4+ years experience building with AWS tech stack (RDS, EC2, Lambda)
• o Experience in developing complex web applications
• o Proficient in Javascript ES6 and above
• o Should be hands-on knowledge in working on VCS like Git
• o Should have sound knowledge in algorithms and problem-solving techniques
• o Should have knowledge about web application development and related technologies
•  

Role and responsibility

• o Organize full lifecycle software development
• o Lead the backend engineering team and make critical platform architecture decisions
• o Write well designed, testable, efficient code
• o Work alongside and effectively coordinate with other engineers on the team
• o Come up with procedures and frameworks to avoid technical debt
• o Create efficient architectural and database design
• o Evaluate and deploy software tools, processes and metrics
• o Help other engineers excel in their job and in their careers
• o Create amazing products that scale
•  
•  

Good to Have

• o Experience utilizing telecommunication services such as Twilio
• o Experience working with Keras/Tensorflow
•  
•  

The IT sales role is responsible to contact and follow up with leads and potential clients in international markets to convert into clients:

1. Sales to be done by phone and email.

2. Cold calling and closing the deal.

3. The sales executive should generate client interest

4. The sales executive should be able to ensure that this interest is converted into purchases by the client

Roles and Responsibilities

Our growing company is looking for an ambitious content writer, to oversee the development, execution, and delivery of digital content across all our channels, to join our editorial team and enrich our websites with new blog posts, guides, and marketing. The responsibilities include conducting thorough research on industry-related topics, generating ideas for new content types, and proofreading articles before publication.

Required Skills / Qualifications

• Proven record of excellent writing demonstrated in a professional portfolio.
• Impeccable grasp of the English language, including idioms and current trends in slang and expressions.
• Closely work with sales and marketing teams and define the content roadmap for new business.
• Assist in the design and development of marketing campaigns and associated collateral.
• Repurpose and optimize existing content across different channels.
• Develop a content calendar for marketing campaigns.
• Ability to work on multiple projects with different objectives simultaneously
• Good time management skills, including prioritizing, scheduling, and adapting as necessary.
• Churning out ideas, creating video scripting, podcasting, writing blogs, and being a visionary.
• Basic knowledge of Digital Marketing and SEO will be an added advantage
• Previous experience in copywriting will be a strong plus.