Key Responsibilities:
- Excellent verbal & written communication skills.
- Manage Voice/Non voice Process- Payment, Refunds etc.
- Ensures metrics, monitor process, provide regular coaching & mentoring to team.
- Knowledge of payments and fintech.
- Respond to requests through emails or chats for information in a timely, professional and positive manner to develop strong customer relations.
- Providing information about a product or service.
Desired Candidate Profile:
- Excellent verbal and written communication skills.
- Technical bent of mind to isolate a problem quickly.
- Have proven experience in the same domain.
Education- Any Graduate
Shubham Vishwakarma
Full Stack Developer - Averlon
About TalkCharge Technologies Pvt Ltd
About
We are an Extra Cashback Website/App facilitating users with Comprehensive listing of Coupons, Discounted Deals and Offers of 1000+ online stores! We are your shopping gateway, that provides customer cashback on top of all merchant discount, for which users just have to shop via TalkCharge. We also provides Mobile Recharges, Utility Bill Payments & E-Giftcards to its users. We are a family of 2.5 Million + Users.
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Full Stack Developer - Averlon