Customer Support Executive

Technical Support Interview Alert! 🚶‍♂️🚶‍♀️

Teleperformance is thrilled to invite you to our Walk-In Drive for Technical Support Executive Hiring! 🎯

📅 Dates: sep to oct

⏰ Interview Timings: 11:00 AM - 2:00 PM

💰 Salary Range: ₹15,000 - ₹20,000 CTC

🕒 Shift Timing: Day shift for both girls and boys

Eligibility Criteria:

🎓 Educational Qualifications:

B.Tech, BCA, B.Sc IT, BE, or Polytechnic diploma (after 12th)

Role: Data Analyst (Apprentice - 1 Year contract)

Location: Bangalore, Hybrid Model

Job Summary: Join our team as an Apprentice for one year and take the next step in your career while supporting FOX’s unique corporate services and Business Intelligence (BI) platforms. This role offers a fantastic opportunity to leverage your communication skills, technical expertise, analytical and problem-solving competencies, and customer-focused experience.

Key Responsibilities:

·     Assist in analyzing and solving data-related challenges.

·     Support the development and maintenance of corporate service and BI platforms.

·     Collaborate with cross-functional teams to enhance user experience and operational efficiency.

·     Participate in training sessions to further develop technical and analytical skills.

·     Conduct research and analysis to identify trends and insights in data.

·     Prepare reports and presentations to communicate findings to stakeholders.

·     Engage with employees to understand their needs and provide support.

·     Contribute insights and suggestions during team meetings to drive continuous improvement.

Qualifications:

·     Bachelor’s degree in Engineering (2024 pass-out).

·     Strong analytical and technical skills with attention to detail.

·     Excellent communication skills, both verbal and written.

·     Ability to work collaboratively in a team-oriented environment.

·     Proactive attitude and a strong willingness to learn.

·     Familiarity with data analysis tools and software (e.g., Excel, SQL, Tableau) is a plus.

·     Basic understanding of programming languages (e.g., Python, R) is an advantage.

Additional Information:

• This position offers a hybrid work model, allowing flexibility between remote and in-office work.
• Opportunities for professional development and skill enhancement through buddy and mentorship.
• Exposure to real-world projects and the chance to contribute to impactful solutions.
• A supportive and inclusive team environment that values diverse perspectives.

We are seeking a skilled PHP Developer with experience in the CodeIgniter framework to join our team. The successful candidate will be responsible for developing and maintaining web applications using PHP and CodeIgniter.

Responsibilities :

• Develop web applications using PHP and CodeIgniter
• Write clean, secure, and well-documented code
• Integrate front-end technologies such as HTML, CSS, and JavaScript with back-end functionalities
• Collaborate with other team members to design and implement new features
• Test and debug code to ensure high-quality standards are met
• Troubleshoot and resolve issues with existing applications
• Keep up-to-date with the latest web development trends and technologies

Requirements :

• At least 2 years of experience in PHP development with a strong focus on CodeIgniter
• Proficient in web technologies such as HTML, CSS, JavaScript, and jQuery
• Experience with MySQL database design and development
• Knowledge of version control systems such as Git
• Familiarity with Agile software development methodologies
• Strong problem-solving skills and attention to detail
• Excellent verbal and written communication skills

Bonus Skills :

• Experience with other PHP frameworks such as Laravel or Symfony
• Familiarity with front-end frameworks such as Vue.js or React
• Knowledge of server management and deployment using tools such as Apache and Docker
• If you are a self-motivated and talented PHP Developer with a passion for web development and a strong desire to learn and grow, we encourage you to apply for this exciting opportunity.

• Create and maintain mobile applications.
• Contributing to the development of project schedules and workflows.
• Recommending changes and enhancements to applications.
• Work from UI/UX requirements, APIs and mock-ups to build functional and high-performance applications.
• Keep abreast of the latest technology for mobile applications.
• Work with other developers to brainstorm new applications.
• Create UI tests to source analytics.

About the Company –

TekEat platform is designed for restaurant owners and food vendors who wish to earn more from online food delivery channel through an integrated ad-network. TekEat provides complete suite of Restaurant management solution with integrated advertisement channel in their end-customer-facing applications such as Restaurant’s Online menu and TekEat’s Customer Side application.

Job Objectives –

• Integration of user-facing elements developed by front-end developers with server-side logic
• Optimize web applications to maximize speed and scale. Support diverse clients from high- powered desktop computers to small mobile devices
• Optimization of the application for maximum speed and scalability
• Implementation of security and data protection
• Collaborate with senior management, operations & business team
• Building Rest APIs and maintain Database optimizations

Responsibilities –

• Integration of user-facing elements developed by front-end developers
• Build efficient, testable, and reusable PHP modules
• Solve complex performance problems and architectural challenges
• Integration of data storage solutions.
• Skills And Qualifications
• Strong knowledge of PHP web frameworks (such as Laravel, Yii, CodeIgniter)
• Understanding the fully synchronous behavior of PHP
• Understanding of MVC design patterns
• Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
• Knowledge of object oriented PHP programming
• Understanding accessibility and security compliance (Depending on the specific project)
• Strong knowledge of the common PHP or web server exploits and their solutions
• Understanding fundamental design principles behind a scalable application
• User authentication and authorization between multiple systems, servers, and environments
• Integration of multiple data sources and databases into one system
• Familiarity with limitations of PHP as a platform and its workarounds
• Creating database schemas that represent and support business processes
• Strong Knowledge of SQL databases and their declarative query languages
• Proficient understanding of code versioning tools, such as Git

iOS Developer responsibilities include: 
Designing and building advanced applications for the iOS platform Collaborating with cross-functional teams to define, design, and ship new features. Unit-testing code for robustness, including edge cases, usability, and general reliability. Job brief We are looking for an iOS developer who possesses a passion for pushing mobile technologies to the limits and will work with our team of talented engineers to design and build the next generation of our mobile applications.

Responsibilities

Design and build advanced applications for the iOS platform Collaborate with cross-functional teams to define, design, and ship new features. Unit-test code for robustness, including edge cases, usability, and general reliability. Work on bug fixing and improving application performance. Continuously discover, evaluate, and implement new technologies to maximize development efficiency.

Requirements 
MCA / BE /B.Tech Computer Science / IT Proven working experience in software development Working experience in iOS development. Have published one or more iOS apps in the app store A deep familiarity with Objective-C, Swift and Cocoa Touch Experience working git.

Hands-on person, have to deliver the work with few resources, it will be the first marketing person on the team, and will have the autonomy on the day-to-day implementation. Will not manage people.

Requirements

• Proven working experience in the social media marketing or as a Digital Media Specialist
• Excellent consulting, writing, editing (photo/text), presentation, and communication skills
• Demonstrable social networking experience and social analytics tools knowledge
• Knowledge of online marketing and a good understanding of major marketing channels
• Positive attitude, detail, and customer-oriented with good multitasking and organizational ability
• Writing skills
• Fluency in English
• Coding experience is a big plus

Job Description

• Building and executing social media strategy through competitive and audience research (Twitter, Facebook, LinkedIn, Reddit, Quora, Stack Overflow)
• Join developer/start-ups communities and engage with them
• Reviewing and optimizing company pages within each social media platform
• Plan, create, publish and share new content (including original text, images, video, and code) on a daily basis that builds meaningful customer connections, increases brand awareness, and encourages community members to engage with the brand
• Collaborate with company members to develop social media campaigns
• Stay up to date with the latest social media best practices and technologies
• Set up and optimize company pages within each platform to increase the visibility of the company’s social content
• Monitor analytics and customer engagement and suggest content optimization
• Moderate user-generated content in line with the moderation policy
• Collaborate with product development teams
• Capture and analyze the appropriate social data/metrics, insights, and social media best practices to measure the success of every social media campaign, then use that information to refine future campaigns
• Write newsletters to the targeted audience
• Work with designers to ensure content is informative and appealing