Telecom Analyst

Job Title: Product Manager / Product Owner – SaaS Platform

Location: Sector 74, Mohali

Experience Required: 5+ Years

Job Type: Full-time

Job Description: We are looking for an experienced Product Manager / Product Owner with 5+ years of proven experience in managing and scaling SaaS products. The ideal candidate will be responsible for defining product vision, driving roadmap execution, and ensuring successful product delivery aligned with business goals and user needs.

Key Responsibilities:

* Define, own, and communicate the product vision, strategy, and roadmap

* Translate business requirements and market needs into clear, actionable product features

* Manage and prioritize the product backlog, including sprint planning and grooming

* Work closely with Engineering, UX/UI, QA, and DevOps teams to ensure smooth execution

* Define user journeys, workflows, and product flows for optimal user experience

* Prioritize features and enhancements based on business value, user impact, and data insights

* Drive release planning, milestone tracking, and on-time product delivery

* Collect, analyze, and act on user feedback, market trends, and competitive insights

* Ensure product development aligns with overall business strategy and long-term goals

* Lead and maintain the future product roadmap and innovation initiatives

Required Professional Skills & Qualifications:

* 5+ years of experience as a Product Manager / Product Owner

* Strong experience in SaaS product management

* MBA preferred (not mandatory)

* Solid understanding of business strategy, market analysis, and product positioning

* Hands-on experience with Agile/Scrum methodologies

* Proven ability to manage stakeholders and cross-functional teams

* Excellent product documentation skills (PRDs, roadmaps, user stories, acceptance criteria)

* Strong understanding of UX principles and user-centric design

* Ability to make data-driven product decisions using analytics and insights

* Good technical understanding of modern web platforms (APIs, frontend, backend systems)

* Excellent communication, leadership, and execution skills

We are looking for a highly skilled and experienced Google Ads Expert to join our marketing team. As a Google Ads Expert, you will be responsible for developing and implementing effective Google Ads campaigns to drive targeted traffic, generate leads, and increase conversions. Your in-depth knowledge of Google Ads and experience in optimizing campaigns will contribute to the success of our digital marketing efforts.

We are looking for a Full Stack Web Developer with 4-6 years’ experience as a web developer in the latest of technologies. As a Full Stack Developer, you will be responsible for designing and implementing web applications that deliver a seamless user experience. You will work on both the front-end and back-end development, ensuring the entire application functions effectively.

Skills Required:

• Good communication and client interfacing skills.
• Solid fundamentals in core JavaScript concepts while working on web projects for 4-6 years.
• Proficient with Frameworks like Node.js/Nest.js, Angular/React/Vue.js/Next.js along with related technologies & frameworks like HTML, CSS, Bootstrap, Material UI.
•  Good experience with Relational and/or NoSQL databases.
•  Hands-on experience in building high-quality Web applications.
• Good knowledge of at least one major cloud service provider (AWS, Azure, Google Cloud).
• Good knowledge of Docker, Docker Compose.
•  Basic Understanding of Kubernetes.
•  Good experience with Git and branching strategy (preferably GitFlow)
•  Good architectural & design skills.
•  Strong analytical, problem solving, debugging and troubleshooting skills.
•  Strong understanding of emerging technologies, standards, and best practices for development.
•  Software development experience with significant time spent working on Cloud technologies preferred.
• Agile/Scrum methodology experience.

Role & Responsibilities:

• Go to the person of the Project lead for complex feature implementations.
• Understand requirements on its own and implement them.
• Create efficient, reusable, and scalable code for both front-end and back-end.
• Optimize applications for maximum performance and responsiveness.
•  Troubleshoot and debug issues in a timely manner.
• Write and maintain technical documentation.
•  Stay up to date with the latest industry trends and best practices in web development.
•  Participate in code reviews to maintain code quality and enhance team collaboration.
• Guide junior members in the team to help them improve their skills.

Job Description

What will you do at Skillovilla ?

• Learn & understand Skillovillas products, prospective clients & services well.
• Understand customer needs, and requirements and correlate solutions and customer requirements
• Identify and qualify new customers coming from our inbound and outbound lead funnel.
• Developing strong relationships with customers, connecting with key business executives and stakeholders.
• Document all pertinent customer information and conversations in the CRM system
• Respond, engage and qualify inbound/outbound leads and inquiries.
• Execute planned sales activities and develop a target list of high-potential new customers.
• Achieve monthly & quarterly quotas.
• Perform effective online demos to prospects.
• 
  

What do we need from you?

• Exceptional communication skills, both oral and written, coupled with excellent listening skills and a positive and energetic phone presence (Hindi, English Mandatory, knowing regional languages will be a plus).
• Ability to make focused efforts to win customers.
• The ideal candidate should be strategy-driven with a research-based approach.
• Ability to multitask, prioritize and manage time effectively.
• 
  

Academic Qualification : Any Graduation/ Post Graduation (completed and pursuing final year students).

Location : Bangalore (Work from Office)

Answering customer queries

● Maintaining and analyze the customer database

● Tracking all the complaints,feedback, requirements

raised by customers and prepare reports

● Planning and delivering CRM strategies across the

organization with a view to retaining existing

customers, increasing brand loyalty and expanding the

company brand.

● Deciding on a final CRM structure and architecture

that will work seamlessly across the business and

capture crucial information along the sales funnel.

● Making sure the customer database is correctly

segmented for targeted marketing activities.

● Collaborating with other departments ensures the

CRM strategy works well for every aspect of the

business.

● Development of testing strategies to guarantee the

most efficient approach for the organization and its

customers.

● Handle all CRM platforms - Call and chat

● Running customer loyalty programs for repeat

customers

Safety Connect is a growing company in the domain of field force and road safety.

We are looking for a high-energy and dynamic Inside Sales Representative to join our growing team and fix quality meetings with potential customers. This role will be responsible for servicing outbound sales with a focus on generating, qualifying, and engaging all prospective clients. This role is one of the first touchpoints for prospects and has the opportunity to set the tone for the sales cycle.  

This position requires outbound cold calling, emailing, qualification, and tight collaboration with the Business Development Manager (BDM) to generate new opportunities.  

Roles and Responsibilities:

• Primary responsibility would be to generate demand and move leads through the pipeline and convert them into sales-qualified leads.

• Respond, engage and qualify inbound leads and inquiries. 

• Develop and execute a strong prospecting plan of attack, including email and call scripts. 

• Quickly learns about the product, effectively communicate the value proposition and be able to respond to objections.

• Follow-up on leads and provide appropriate information to foster relationships.

• Educate leads on our product and nurture them until they are qualified and ready to talk with BDM. 

• Schedule meetings and demos for BDM.  

Requirements /Qualifications: 

• Exceptional communication skills (both verbal and written). 

• Self-motivated with diligent work ethic, Experience with CRM applications.

• Data-driven mindset.

• 1-2 years of experience as an Inside Sales Representative in SaaS/ B2B.

• Bachelor’s degree or equivalent required.

• To bid on portals like Upwork, Guru, PPH, etc. Sending Proposal bid to grab new business opportunities Coordinate development of detailed technical proposals with the technical team.
• Client Handling (Managing Existing clients and acquiring new clients) interaction clients to analyze the project requirements.
• Bidding and New business generation on Bidding Platforms

• Respond to customer queries in a timely and accurate way, via phone, email or chat
• Identify customer needs and help customers use specific features
• Share feature requests and effective workarounds with team members
• Inform customers about new features and functionalities
• Follow up with customers to ensure their technical issues are resolved
• Gather customer feedback and share with our Product, Sales and Marketing teams