
- Timely receipt and processing of telecom orders and changes to services (i.e. device orders, service plan changes) via provider portals or email.
- Data maintenance in the system as well as resolving data issues.
- Professional and solution-oriented communication in English language with telecom providers, end-users, and telecom admins via emails or within the system.
- Track work tasks and status in the system
- Follow a set process for processing customer orders within contracted SLA’s
- Utilize internal help desk software systems to accurately document all support activity
- Work closely and cross collaboratively with client internal Operations department
Requirements:
- Excellent communication skills
- Comfortable to work in night shifts
- Exposure to global customers
- Good team player

About Inspiredge IT Solutions
Similar jobs
💡 Profile: Full Stack Developer at Deqode
🔷 Experience- 2+ Years
🔷 Location- Mumbai (Andheri East)
🔷 Mode- 5 Days WFO
(Only immediate joiners & candidates serving notice period)
✨ What we want:
✅ Currently working in a product-based company
✅ Prior e-commerce platform/project experience
✅ Strong experience with MERN Stack development
✅ Proficiency in ReactJS & modern JavaScript (ES6+)
✅ Solid Node.js backend development skills
✅ Database management experience (MongoDB preferred)
✅ RESTful API design & integration
✅ Code optimization & performance mindset
- Strong Social Media Manager Profile
- Mandatory (Experience 1) – Must have 1+ years of experience in social media management.
- Mandatory (Experience 2) – Must have proven experience managing content for Instagram and YouTube.
- Mandatory (Core Skills 1) – Must have experience in coordinating with video editors/graphic designers to deliver engaging content.
- Mandatory (Core Skills 2) – Must have excellent caption writing skills and ability to create engaging, trend-driven content.
- Mandatory (Company) - Product Startup Companies OR Highly Preferred - Online Gaming Companies
- Mandatory (Location) - Candidate must be based out of Mumbai
Preferred Companies
1. Dream 11 2. Mobile Premier League (MPL) 3. PokerBaazi 4. Zupee 5. Probo 6. Games 24x7 7. Winzo 8. Paytm First Games 9. Junglee Games 10. Adda52 11. My11Circle 12. RummyCulture/Rummy
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Requirements: Job Description |
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Requirements:
- Undergraduate degree or equivalent experience.
- Working knowledge of AS400-Cobol.
- Familiarity with CL and DB2
- Basic knowledge of theories, practices, and procedures in a function or skill.
- Willing to depend on others for instruction, guidance, or direction.
Key Responsibilities:
- Conduct outbound cold calls to potential clients to introduce 101kudos services.
- Clearly communicate the benefits and features of our services to prospects
- Identify and qualify leads through effective questioning and active listening.
- Maintain accurate records of calls and outcomes in the CRM system.
- Follow up with prospects to answer any questions and address concerns.
- Work closely with the sales and marketing teams to align efforts and strategies.
- Meet or exceed daily, weekly, and monthly call and conversion targets.
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Web Automation (Java with Selenium)
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API Testing
-
Database Testing
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Mobile Automation Testing (Appium on Android & iOS)
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We have a gaming product, so if you have Game testing experience with the skills mentioned above, you would be preferred over others.
Roles & Responsibilties
Hi All,
Greetings from LMV Group !!!
We are hiring for Policy Renewal Executive Domain for Insurance policy Renewal Calls , MIS,M.S.Office ,MSExcel,Handling Illustration
Experiance Required -0-3yrs
Intrested Candidates can directly apply
MTX Group Inc. is seeking motivated Senior Consultants (SDFC) to join our team. MTX Group Inc. is a global implementation partner enabling organizations to become fit enterprises. MTX provides expertise across various platforms and technologies, including Google Cloud, Salesforce, artificial intelligence/machine learning, data integration, data governance, data quality, analytics, visualization and mobile technology. MTX’s very own Artificial Intelligence platform, mavQ, enables clients to accelerate processes and critical decisions by leveraging a Cognitive Decision Engine, a collection of purpose-built Artificial Neural Networks designed to leverage the power of Machine Learning. The mavQ Platform includes Smart Asset Detection and Monitoring, Chatbot Services, Document Verification, to name a few.
The Senior Consultant (SDFC) role is responsible for Leading a Development Team. This role adheres to and promotes MTX Group, Inc’s company’s values by performing respective duties in a manner that supports and contributes to the achievement of MTX Group, Inc’s company’s goals.
Responsibilities:
- Develop end to end Salesforce solutions using Lightning Web components, Lightning Aura components, Force.com APEX Class, Triggers, Visualforce pages, components etc
- Play a technical lead role in evaluating new CRM technologies/add-ons and developing plans for their implementation into Salesforce org
- Provide technical support for existing custom APEX code being used on the Force.com platform
- Integrate applications with salesforce leveraging SOAP/REST-based solutions
- Train other development resources on Salesforce development practices
- Maintain alignment with Salesforce development best practices
- Build future integration points between Salesforce and Custom Applications
What you will bring:
- 4+ years of extensive experience in Apex and Lightning development
- 1+ Years of experience in LWC
- Prior experience of working as technical lead on the projects
- Skills: Lightning Web Components, Lightning Aura components, Bitbucket / Continuous Integration, Jenkins, Modern Javascript, Salesforce Lightning Design System(SLDS)
- Hands-on experience with Web services and integration
- Extensive experience in developing Lightning Components - both within the Salesforce Lightning Design System and by writing custom Lightning Components
- Strong communication skills -- both verbal and written
- Experience creating Workflow, process builder and Approval process
- Experience with developing data models within Salesforce
- Understanding of UX and UI design principles
- Experience with interacting with external systems via Salesforce callout
- Good experience of SOQL (Salesforce Object Query Language) and SOSL (Salesforce Object Search Language)
- Functional knowledge of Salesforce Sales, Services & community cloud modules
- Should have exposure to version control and continuous integration via Bitbucket or Github
What we offer:
- Group Medical Insurance (Family Floater Plan - Self + Spouse + 2 Dependent Children)
- Sum Insured: INR 5,00,000/-
- Maternity cover upto two children
- Inclusive of COVID-19 Coverage
- Cashless & Reimbursement facility
- Access to free online doctor consultation
- Personal Accident Policy (Disability Insurance) -
- Sum Insured: INR. 25,00,000/- Per Employee
- Accidental Death and Permanent Total Disability is covered up to 100% of Sum Insured
- Permanent Partial Disability is covered as per the scale of benefits decided by the Insurer
- Temporary Total Disability is covered
- An option of Paytm Food Wallet (up to Rs. 2500) as a tax saver benefit
- Monthly Internet Reimbursement of upto Rs. 1,000
- Opportunity to pursue Executive Programs/ courses at top universities globally
- Professional Development opportunities through various MTX sponsored certifications on multiple technology stacks including Salesforce, Google Cloud, Amazon & others
***
Qualifications required- B.Tech/BE/MCA or equivalent
Experience required- 2 to 5 years.
Our client is a call management solutions company, which helps small to mid-sized businesses use its virtual call center to manage customer calls and queries. It is an AI and cloud-based call operating facility that is affordable as well as feature-optimized. The advanced features offered like call recording, IVR, toll-free numbers, call tracking, etc are based on automation and enhances the call handling quality and process, for each client as per their requirements. They service over 6,000 business clients including large accounts like Flipkart and Uber.
What you will do:
- Targeting a specific pool of low and medium usage from the existing set of clients and ensuring to maximise their product usage and call volume
- Conducting regular QBR with the clients being targeted for the expansion or product usage and call volume
- Maintaining the retention rate of the existing clients as per the company benchmark
- Sharing weekly and monthly reports with the reporting manager
- Getting case studies and testimonials from the targeted pool of clients
- Coordinating with the other departments to meet the allotted benchmarks
- Working on the product metrics to get better understanding of the clients to be contacted
- Providing advanced training to the clients for the advanced and targeted features
- Meeting/ E-meeting clients depending on the client requirements for product training or any additional requirements
- Sharing weekly and monthly reports with the Reporting Manager
What you need to have:
- Proven experience as a Sales Executive or relevant role
- Proficiency in English
- Excellent knowledge of MS Office
- Hands-on experience with CRM software is a plus
- Thorough understanding of marketing and negotiating techniques
- Passion for sales
- Self-motivatation with a results-driven approach
- Aptitude in delivering attractive presentations









