- Timely receipt and processing of telecom orders and changes to services (i.e. device orders, service plan changes) via provider portals or email.
- Data maintenance in the system as well as resolving data issues.
- Professional and solution-oriented communication in English language with telecom providers, end-users, and telecom admins via emails or within the system.
- Track work tasks and status in the system
- Follow a set process for processing customer orders within contracted SLA’s
- Utilize internal help desk software systems to accurately document all support activity
- Work closely and cross collaboratively with client internal Operations department
Requirements:
- Excellent communication skills
- Comfortable to work in night shifts
- Exposure to global customers
- Good team player
Shubham Vishwakarma
Full Stack Developer - Averlon
About Inspiredge IT Solutions
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Who We Are
At Airtribe, we’re reimagining the way professionals upskill and grow. Our platform brings together expert-led education and community-based learning, shifting the focus from passive to active learning. With live, workshop-style sessions and direct access to top instructors from industry-leading companies like Gojek, Razorpay, Uber, Coinbase, Microsoft, Meta, and more, we’re empowering professionals to accelerate their careers.
We’ve already supported 5000+ learners, and with strong backing from prominent VCs and angels such as Better Capital, 640 Ventures, and Kunal Shah, we’re growing rapidly. If you’re ready to be part of this exciting journey, we’d love to have you on board.
What You’ll Do
Engage and Inspire:
- Connect with potential learners, answering their queries and sharing the value of our programs.
- Help them make informed decisions by matching their goals with our offerings.
Lead the Way:
- Follow up with leads promptly, maintaining a positive and engaging tone throughout the admissions journey.
Build Relationships:
- Establish meaningful connections with prospects, understanding their aspirations and guiding them towards the right programs.
Share Insights:
- Capture valuable feedback during interactions and collaborate with our marketing team to refine campaigns.
Stay Organized:
- Maintain accurate records of your interactions in our systems to ensure seamless communication and tracking.
Network and Expand:
- Represent Airtribe at networking events, fostering connections with potential prospects.
Consultative Selling:
- Focus on understanding learners’ needs and offering consultative solutions rather than pushy sales tactics.
What You Bring
- Excellent verbal and written communication skills to articulate ideas clearly and connect effectively.
- A proven track record in business development or sales (experience in product selling is a plus).
- The ability to build and maintain relationships with prospects and internal teams.
- Confidence in delivering impactful presentations and explaining the benefits of our programs.
- Self-motivation and adaptability to thrive in a dynamic startup environment.
- Strong organizational skills with keen attention to detail.
- Familiarity with tools like Microsoft Office, Google Sheets, and CRMs.
- Prior experience or internships in business development or sales is a bonus.
Why Join Us?
- Competitive Salary & Incentives
- Opportunities for Professional Growth
- Collaborative and Dynamic Work Culture
- Comprehensive Medical Insurance
- Join us in shaping the future of upskilling and making a real impact.
#BusinessDevelopment #Hiring #JoinAirtribe #SalesJobs
Quality Control & Assurance: - Implement and monitor quality standards for raw rice, semi-processed, and finished rice. - Conduct quality checks for grain length, moisture, purity, color, foreign matter, broken %, and aroma. - Oversee grading, sorting, polishing, and packing operations to maintain product consistency. - Approve final batches before dispatch according to contract specifications and market requirement
7–10 years’ experience in rice mill operations or rice export industry. • Experience with color sorters (e.g., Satake, Buhler), polishers, and graders preferred. • Performance KPIs • Batch rejection rate • Customer complaint rate • Yield efficiency and grain breakage rate • Consistency in final product quality
Strong knowledge of Basmati / Non-Basmati rice grades and processing standards. • Understanding of milling parameters, moisture control, and storage practices. • Ability to identify defects and troubleshoot production issues. • Good communication and team management skills.
Opportunity
As a Technical Support Specialist, you will provide the highest level of support to every customer, through every interaction. You will work closely with other teams (onboarding, customer success, and engineering) to ensure that customer accounts have the technical support necessary to be set up for success. You will manage and troubleshoot third-party integrations, build and use technology resources for the Customer Experience and Solutions team, and act as an escalation point for the rest of the team.
We’re looking for someone who is highly-motivated and detail-oriented. You’re also passionate about people as much as you are about getting your work done. You have a natural fluidity and thoughtfulness to your written and verbal communication with customers. On top of that, you’re incredibly organized, handling multiple responsibilities at the same time without letting a single ball drop.
Our perfect team member has a customer-first attitude with a strong sense of empathy. More importantly, you have a natural curiosity and aptitude for technology and can quickly learn how to use new tools.
Past experience in technical customer support (email, phone, chat or live) is definitely a plus. If this sounds like you, we’d love to hear from you!
Responsibilities
- You will be the face of QDC, handling inbound interactions through (chat, email, phone and remote session)
- Learn to triage incoming customer inquiries and the process of escalating them by working with various team members to resolve and close tickets in pre-defined SLA.
- Reproduce customer issues and log tickets to be solved by the engineering team.
- Guide users on product features and train them to use it effectively.
- Build and maintain the resources required for technical support. (Walkthrough, set up guides, help tutorials, emails, and video tutorials)
- Take handover from the onboarding team by understanding customers' persona, their pain points, and expectation.
- Rigorously measure support SLA & metrics and improve it continuously.
- Maintain regular communications with customers about new feature developments and enhancements to the product.
- Consistently gain product knowledge and work towards improvements on internal processes by identifying the existing bottlenecks.
What you can expect in the next 12 months
Within 1 month
- You should have acquired a good knowledge of the laundry domain, QDC product, and process that we follow.
- Have a one-one chat with every member of the Quick Dry Cleaning team so you get to know everyone well and understand each other.
- You should have gone through at least 3 onboarding and sales experience in the buddy system.
- You should have spent a day at the laundry store to get live hands-on experience.
- You should be able to configure SMS API’s for national and international clients.
- Learn how to access and use all internal tools, including Google Apps, Zoho Desk, JIRA, Sales-IQ, CRM and reverse-shadow in each tool.
- Shadow other Customer Support Representatives (CSRs) handling inbound interactions, gaining an understanding of common customer inquiries as well as our processes for resolution; demonstrate understanding by completing simple tickets with a CSR shadowing you.
Within 3 months
- Independently handle hardware integration and support.
- Become QDC expert through training and customer interaction, building a solid understanding of each feature and best practices for how to use them; handle 80% of all inbound Technical Support interactions without assistance through resolution or escalation; be able to provide creative solutions to users.
Within 6 months
- Maintain a level of customer satisfaction (we measure through CSAT scores) equal to or greater than the overall team average; help maintain all service and support content including process documentation, videos, email macros, training manuals and help articles.
Within 12 months
- Help interview, onboard and train incoming team members.
- Proactively identify, pilot and implement ways to increase efficiency in Technical Support processes; assess results and refine.
What an ideal candidate looks like?
- At least 2+ years of work experience in a customer-facing role such as Customer Support, Account Management, Sales, Corporate Training, etc.
- Strong problem-solving skills, technical and analytical aptitude with the ability to quickly learn and adopt technical products.
- Ability to understand a software product and its nuances very well.
- Experience managing customer interactions effectively.
- Previous B2B SaaS and enterprise software experience.
- Excellent written and verbal communication skills.
- Ready to work in US Shift in the future when required.
What are we looking for?
Attitude
Skills
- Empathy
- Positive Attitude
- Patience
- Organized
- Process Driven
- Coachable
- Metrics Driven
- Attentive and Listening Skills
- Ability to explain in uncomplicated/ simple language
About Quick Dry Cleaning
We are on a mission to make Dry Cleaners and Laundry business winning in the digital era.
We believe in
- Helping traditional laundries to come at par with digital businesses: Traditional We help laundry businesses adopt modern technology and deliver the customer experience that today’s digital businesses like Swiggy, OLA and Flipkart are delivering. We feel successful when we hear stories like these.
- Building a large profitable business: We envision building a capital-efficient, large profitable business to achieve our mission of making laundry business win. This means less dependence on investors & more ownership with the team. We are one of the few profitable Indian SaaS startups building value SaaS
- Employee Wellness <> Customer Success: We give as much importance to each team member’s personal & professional success as much as we care about our customer's success. We believe it’s all about balance.
Our impact so far
- 3 Billion garments processed through QDC Dry Cleaning Cloud
- 47 countries
- 1000+ Paid subscribers
- 5000+ Users
- All this could be achieved with a nimble team of 20 from our single office in Noida
Why join QDC?
- Freedom & Responsibility: If you are a person who wants to take up challenging work & push your boundaries with no one monitoring you, then this is the right place for you. There are no hierarchies. No managers to please.
- Holistic Growth: Building a career doesn’t have to be at the cost of missing out on your personal front. We believe that professional success is worth it when the personal goals are nurtured with equal importance. We will support you all in on that journey of yours.
- Transparency: If you ever wanted to know what it’s like to be on an entrepreneurial journey, then working with QDC gives you that opportunity to experience it all first hand.
- Great Environment: We spend more time of our day at work than at home while awake, so it is important that we feel comfortable in our workplace. Our office space is fun and the team is funnier. We never miss out on any opportunity to have fun. We don’t experience Monday blues rather we have Monday excitement.
.NET
C#Technical Experience :
- Net development work experience
- Proficiency in NET Development with Asp.net and MVC.
- Strong object-oriented programming OOPS design skills, SOLID principles and proficiency in software design patterns
- Experience in database MS SQL Server.
- Experience with version control systems GitHub and Bitbuck
Professional Attributes :
1.Should have good communication Skills
2.Should be good team player
3.Should be able to work independently and under pressure
4.Should have good logical and analytical thinking
- Training personnel and helping team members develop their skills.
- Finding and developing new markets and improving sales.
- Developing quotes and proposals for clients.
- Developing goals for the development team and business growth and ensuring they are met.
Requirements:
- Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
- Proficient in Word, Excel, Outlook, and PowerPoint.
- Proficient in Word, Excel, Outlook, and PowerPoint.
- Bachelor’s degree in business, marketing or a related field.
- Experience in sales, marketing or related field.
- Strong communication skills and IT fluency.
- Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
Google Analytics
Android Development
Kotlin
JavaRoles & Responsibilities: 2-3 years of Experience developing mobile apps. Have an Experience indeveloping nativeAndroid apps(depth knowledgeof Android SDK, NDK) Depth knowledgeof SQLite andRoom Excellentin JAVA, Kotlin language with agooddebugging Skills Expertin usingAndroid StudioandGit . Developing universalapplication, which can run on most available androiddevices. Must have good understanding ofObject-OrientedProgramming Good eye formobileapp designand productsense Experience in cross platformToolslike Appcelerator Internallymotivated, abletowork proficiently both independently and in a team environment. Good communication skills with both internal teammembers and external business stakeholders Strong initiativeto find ways to improve solutions,systems, and processes. Experience ofworking onAndroid Studio. Good in data structure and Algorithms. Very Sound knowledge of Android Components.
Candidate Required: • Excellentcommunication skills • ProficientinmobileappUI development and bestpractices • Ability to understand that business needsmay shift yourpriorities and adjustaccordingly • Exceptionalwritten and oral communicationskills. • Exceptional interpersonalskills, with a focus on listening and questioningskills. • Proven analytical and problem-solving abilities. • Ability to effectively prioritizeand execute tasksin ahigh-pressure environment
Job Summary
Condé Nast is looking for a talented Software Quality Assurance Manager. In this role you will
be part of an IT organization and to provide direction and leadership on all quality matters
across the platform or domain. This is an opportunity to act as a key contributor in making sure
that work packages transition seamlessly from development into live environments Hone your
knowledge of quality best practices and collaboration and stakeholder management skills
Objectives of the Role
● Lead a global team of QE engineers who are responsible for ensuring E2E(end to end) quality
of our products
● Provide high direction for test teams delivering a clear and consistent vision
● Develop a roadmap for building needed test expertise. Establish and evolve formal QA
processes
● Define quality and automation KPI goals for the team and drive success towards achieving
them.
● To recommend, implement, and monitor preventative and corrective actions to ensure that
quality assurance standards are achieved
● Participate in brainstorming sessions and cross-departmental meetings to ensure collaborating
and cohesion
● Oversee all aspects of quality assurance including establishing metrics, implementing best
practices, and developing new tools and processes to ensure quality goals are met
● Act as a key point of contact for all QA aspects of releases, providing QA services and
coordinating QA resources internally and externally
● Review test strategies and test plans and ensure coverage for functional, performance and
scalability aspects are covered and tested
● Working cross functionally with Product and Engineering to ensure smooth delivery of product
that are on time, feature rich and with high quality
● Present QA status of testing with state-of-the-art dashboards and highlight key blockers and
where help is needed
● Ensure automated scripts are produced for E2E testing scenarios, including performance and
scale testing
● Review user found defects and continue to enhance and improve testing methodology and fill
gaps in testing as needed
● Communicate product status, key issues, and insights to key constituents across the
organization, including the executive team.
● Develop process for manual and automated testing strategy for business applications, web
applications and BI solutions.
● Experience in establishing testing strategy for dealing with quarterly releases by business
applications
Required Skills
● 12 + years’ experience in Product Quality testing role and 2-3 yrs in Management position
● Seasoned QA Manager with track record of delivering high quality products in a fast paced
environment
● Must have prior experience in building QA / Data Validation framework in bigdata for various
BU's
● Experience in "closing the loop" and "continuous improvement" of QA strategies based on
learnings from field issues
● Experience in business applications, web application, Business Intelligence applications
● Hands-on QA experience including testing automation. Deep knowledge of automation best
practices and industry trends.
● Good to have knowledge on One or more Test automation tools like xUnit , Selenium, Jmeter ,
Ranorex etc.
● Experience in automation testing using Selenium Webdriver, Testing Frameworks like TestNG
and NUnit.
● Strong proficiency in SQL coding (T-SQL or PL-SQL)
● Familiarity with data warehousing practices, ETL processing and denormalized data structures.
● Background in programming and testing across platforms is a plus
● Proficient with Bigdata concepts and/or tools is a plus (Hadoop, Hive, Spark).
● Strong analytical and reasoning skills
● Strong verbal, written communication skills and strong interpersonal skills.
About Condé Nast
CONDÉ NAST INDIA (DATA)
Over the years, Condé Nast successfully expanded and diversified into digital, TV, and social
platforms - in other words, a staggering amount of user data. Condé Nast made the right move
to invest heavily in understanding this data and formed a whole new Data team entirely
dedicated to data processing, engineering, analytics, and visualization. This team helps drive
engagement, fuel process innovation, further content enrichment, and increase market
revenue. The Data team aimed to create a company culture where data was the common
language and facilitate an environment where insights shared in real-time could improve
performance.
The Global Data team operates out of Los Angeles, New York, Chennai, and London. The team
at Condé Nast Chennai works extensively with data to amplify its brands' digital capabilities and
boost online revenue. We are broadly divided into four groups, Data Intelligence, Data
Engineering, Data Science, and Operations (including Product and Marketing Ops, Client
Services) along with Data Strategy and monetization. The teams built capabilities and products
to create data-driven solutions for better audience engagement.
What we look forward to:
We want to welcome bright, new minds into our midst and work together to create diverse
forms of self-expression. At Condé Nast, we encourage the imaginative and celebrate the
extraordinary. We are a media company for the future, with a remarkable past. We are Condé
Nast, and It Starts Here.
Django
Python
Javascript
Git| Open Edx | |
| 1 | Hands on experience on Open edX framework |
| 2 | • A Minimum of 2 years is required on handling Open edX project with overall experience of 4 to 6 Years. |
| 3 | • The Candidate must have developed and deployed open edX based applications and platforms. |
| 4 | • Real-world experience with web development frameworks like Django |
| 5 | • Ability to code front to back with JavaScript, Python, or other server-based programming languages |
| 6 | • Hands-on experience on Git, Slack, Trello |
| 7 | • Should have experience in deploying scalable software applications to AWS or equivalent |
| 8 | • At least 2 years of related experience with React, Webpack, or other modern JavaScript frameworks. |
| 9 | • Experience building static websites and single-page applications, experience with architecture and solutions |
| 10 | Good hands on experience in docker |
| 11 | • Understanding of MOOC (Massive open online course) Architecture Integrating with the third-party apps using LTI/QTI - Significant hands on experience in installation and configuration of OpenEdx as an application, managing users and roles and managing multiple tenants in an instance |
| 12 | • Experience in customizing OpenEdx as a product around creating plugins, integrating with third party apps using LTI' |
| 13 | • Theming and Branding, Multisite, Certificates, SAML, Basic Reporting (grades, enrolments) |
| 14 | • Experience in Open edX mobile app with branding and analytics set up |
| 15 | • Experience with DevOps will be added advantage |
Ruby on Rails (ROR)
RubyJavascript
MongoDBSenior Ruby On Rails Developer
(Senior Product Engineer - ROR)
Experience - 3 to 6 years
Location - Pune
We are looking for an enthusiastic developer with a strong understanding of core Ruby and Rails framework along with PostgreSQL database. Someone who is passionate about coding and loves to work in an ongoing challenging environment. You will be part of a talented software team. You have to consistently deliver in a fast paced environment and should be more than willing to build software that people love to use.
Key Responsibilities
The individual role that you’ll play in our team:
- Developing large multi-tenant applications in Rails.
- Understanding Rails best practices and religiously introducing those to our codebase.
- Knowledge on how to do effective Refactoring.
- Ability to write unit tests and following those practices religiously.
- Working closely with the Product managers and UX team.
- Helping QAs to write automated integration tests.
- Staying up-to-date with current and future Backend technologies and architectures.
Read the ‘Skills and Experience’ section, it is not the usual yada yada, you’ll be asked specific questions on these.
Skills and Experience
- Ruby on Rails architecture best practices
- Knowledge on the latest versions on ROR
- Strong OOP knowledge in Ruby.
- Asynchronous Networking in Ruby
- Designing RESTFul HTTP APIs using JSON-Schema or JSON API (http://jsonapi.org/">jsonapi.org).
- Ability to architect and develop API only backend
- Experience in using ActiveRecordSerializer
- Understanding O-Auth2 or JWT (Json Web Token) authentication mechanisms.
- How to use RSpec
- Rails Security Best Practices
- PostgreSQL and Rails.
- SQL concepts like Joins, Relationships etc.
- Understanding DB Partition strategies.
- Knowledge about refactoring ActiveRecord Models (read this - “7 Patterns to Refactor Fat ActiveRecord Models”).
- Understanding scaling strategies for a high-traffic Rails applications (2 million+ requests a day).
- Background Job processing using Redis and Sidekiq
- Experience in using Amazon Web Services (AWS) tools.
- Writing automated Deployment Scripts using Capistrano, Ansible etc.
- Sending emails in Rails
- Knowledge in Linux and Git is mandatory
Optional Skills
- Knowledge in using Chef or Puppet
- Ability to do basic DevOps like setting up a Linux server.
- Websocket communication in Rails 5.
- Node.js
- JRuby
Scalefusion (formerly known as Mobilock Pro): (Our Flagship Product)
Scalefusion MDM allows organizations to secure & manage endpoints including smartphones, tablets, laptops, rugged devices, mPOS, and digital signages, along with apps and content. It supports the management of Android, iOS, macOS and Windows 10 devices and ensures streamlined device management operations with InterOps. Fusion of Endpoints at Scale.
Promobi Technologies:
ProMobi Technologies provides a leading Mobile Device Management Solution under the brand Scalefusion. The solution allows organizations to manage Android and iOS devices from the cloud. It offers modern mobile device management (MDM), application management (MAM) and content management (MCM) experience for corporate-owned devices. Renowned organizations from startups to Fortune 500 trust Scalefusion for their Device Management.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon