- Timely receipt and processing of telecom orders and changes to services (i.e. device orders, service plan changes) via provider portals or email.
- Data maintenance in the system as well as resolving data issues.
- Professional and solution-oriented communication in English language with telecom providers, end-users, and telecom admins via emails or within the system.
- Track work tasks and status in the system
- Follow a set process for processing customer orders within contracted SLA’s
- Utilize internal help desk software systems to accurately document all support activity
- Work closely and cross collaboratively with client internal Operations department
Requirements:
- Excellent communication skills
- Comfortable to work in night shifts
- Exposure to global customers
- Good team player
About Inspiredge IT Solutions
Similar jobs
Responsibilities:
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Writing clean and efficient codes for iOS applications
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Supporting the entire application lifecycle from concept to design, testing, release and support
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Troubleshooting and bug fixes for applications, to ensure that codes are clean and secure
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Recommending changes and enhancements
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Staying up to date with new mobile technology trends, applications, and protocols
Required skills:
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Degree in Computer Science, Engineering or a related field
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You have prior experience as an iOS Developer
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You have a portfolio of released applications on the App Store
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You are familiar with mobile product and design lifecycles
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You have proven experience in iOS development in either Objective-C / Swift
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Experience with iOS frameworks (Eg. Core Data, Core Animation etc.)
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Familiarity with RESTful APIs to effectively integrate iOS applications
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Good understanding of iOS release cycle and familiarity with CI/CD platform and pipelines
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Proficient understanding of code versioning tools (eg. Git)
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Familiarity with various testing tools
JOB DESCRIPTION AND RESPONSIBILITIES:
- Work as a Member of The File Transfer Engineering team involved with the Configuration, Maintenance, and Support of Sterling File Gateway, Connect Direct (NDM) environment.
- This position will participate in the design & development of technical solutions within company strategic B2B/MFT platform which provide innovative technical improvements, improve quality and operational excellence, lower cost, satisfy regulatory and compliance requirements, mitigate risk, and satisfy business objectives.
QUALIFICATIONS:
- Bachelor’s degree in computer engineering/Science Degree or related field
- 4-5 years’ experience in supporting real time production environments.
- Extensive debugging skills and fixing experience
- General knowledge of industry standards and best practices for supporting middleware technologies
- Knowledge of Ping Access, Ping Federate, LDAP, Active Directory, Connect Direct (NDM) Unix/Windows/Mainframe
- Developing transformation maps and processes for any-to-any data formats and RDBMS queries using IBM Sterling B2B Integrator mapping and business process modeling tools.
- This position requires sophisticated knowledge of B2B/MFT concepts, technologies, best practices, standards, and architectures within the IBM File Gateway suite.
- Minimum five years of technical experience in IBM File Gateway Suite (IBM Sterling B2B Integrator (preferably version 6.x) and IBM Sterling File Gateway, Sterling External Authentication Server, Secure Proxy, IBM Control Center Monitor) including:
- Experience with Installation and configuration of multi-node architecture environments, including upgrades and platform migration.
- Experience in setting up and testing disaster recovery environment to handle failover scenarios.
- Experience with onboarding new partners, transactions and making changes to existing partners to meet internal and external requirements.
- Experience in configuring adapters, service configuration and policies.
- Experience in setting up and configuring industry-standard communication protocols such as SFTP, FTPs, FTP, HTTP, HTTP, Connect: Direct, WebSphere MQ
- Experience with security configurations SSL certificates, SSH keys, PGP/GPG
- Experience with IBM File Gateway Suite maintenance and administration
- Experience with external authentication integration
- Experience with Java extensibility
- Development of custom protocols, custom file layers and custom consumer identification
- Must possess strong analytical, problem-solving, and root cause analysis skills.
- Hands-on experience in Production Support, resolving critical incidents using the IBM File Gateway Suite
- Knowledge of SQL queries, database schemas and related concepts using Oracle
- Knowledge of IBM Sterling File Gateway APIs.
- Should have Excellent communication and customer service skills.
About the job
The ideal candidate will have strong creative skills and a portfolio of work that demonstrates their passion for product designing with the creativity that would produce an appealing and delightful user experience.
About the role and responsibilities
The UI/UX designer’s role encompasses a couple of the following responsibilities.
To be able to communicate and tell stories with animations
To understand, conceptualise and create storyboards for micro-animations and animations before the final animation
Working alongside UI/UX designers to enhance the experience of digital products
Frequently identify opportunities where motion design would enhance the user experience in digital solutions
Create high quality, creative and innovative animations in 2D and/or 3D
To have a keen interest in learning new tools and expand their horizon of knowledge
About the requirement
The UI/UX designer should have the following abilities
Proven motion design experience and a diverse portfolio to showcase one’s work
Strong storytelling skills and a solid foundation in the fundamentals of visual and motion design
Display the ability to work in different styles
Proficient in softwares like After Effects(presets and plugins), Photoshop, Illustrator, Figma, etc.
A keen eye for design aesthetics and details
Able to articulate ideas, both written and spoken, to drive impact
Good communication skills
Ability to work methodically and meet work in a fast-paced environment
The ability to create illustrations will be a plus
Prior experience with product company or digital products will be a plus
Degree / Certification in Design, Fine Arts or related field is a plus
Power BI Engineer
Company Overview:
At Codvo, software and people transformations go hand-in-hand. We are a global empathy-led technology services company. Product innovation and mature software engineering are part of our core DNA. Respect, Fairness, Growth, Agility, and Inclusiveness are the core values that we aspire to live by each day.
We continue to expand our digital strategy, design, architecture, and product management capabilities to offer expertise, outside-the-box thinking, and measurable results.
What we're looking for :
- You should have strong technical and analytical skill with more in SQL Server, reporting tools like Tableau, Power BI, SSRS and .Net.
- You have experience in OLAP, UI/UX and Dashboard building.
- You should have experience for proper understanding of the project deliverables.
- You should possess excellent communication skills.
Responsibilities:
- You will be responsible for the respective tasks assigned in the project.
- You will be responsible for the deliverable with proper quality, in planned time and cost adhering to the industry standards that will be defined for the project.
- You will be involved in client interaction.
As an Engineering Manager at BigStep Technologies, you will be part of a fast-growing business that allows high-performing employees to make an impact and contribute to the business growth. You will have the opportunity to channel your experience into contributing towards the development of our enterprise-grade software platforms. You will act as a driving force and ensure that optimized solutions are developed using Agile-based development methodology. In this role, you will be collaborating closely with multiple cross-functional teams. Primary responsibilities would also include coaching software development teams to self-organise and create high-value products to remove any impediments to their progress.
This is an excellent opportunity to make an impact on a massive scale, with room for growth in personal and professional development, while working with foundational next-generation technologies. This engineering managers role offers the opportunity for significant technical impact, product innovation and team building with the opportunity for advancement.
Roles and Responsibilities:
- Lead our platforms engineering team.
- Form and drive the platform's technical strategy and road-map, making sure they are executed properly.
- Collaborate with Product Managers and Tech Leads for road-map delivery.
- Take ownership of on-time and with quality delivery of major/minor releases with the product teams to drive internal and external adoption of our platform.
- Be an inspiring, inclusive and collaborative leader for a team of strong engineers responsible for delivering on business value.
- Your technical contribution scope won't be limited just into cycle delivery goals, but there is an expectation that you engage in technical deliverables such as RFC reviews, bug fixes, and small features, without blocking or slowing down your teams progress.
- You will be responsible for identifying the process bottlenecks and clearing any potential roadblocks.
- You will play a role in building the team with the right culture, partnering with other teams, planning sprints and executing the plans.
- You are expected to contribute as an active member of the global product team, a member of our leadership team responsible for delivering high business values.
Desired Candidate Profile:
- B.E / M.E with specialization in Computer Science / Information Technology.
- Diverse experience of 8-12 years in a hyper-growth environment.
- A minimum experience of 3 years in development and technical leadership role
- A minimum experience of 2 years in managing Scrum Teams.
- Extensive experience in designing and developing software applications by putting the latest technology stacks to use in an Agile environment.
- Prior hands-on experience working through the design, development and release cycle.
- Hands on experience in full stack development, including RESTful API, JavaScript (jQuery, Angular/React, NodeJS, etc.), MongoDB, server component technologies
- Experience using Agile performance metrics to drive accountability and continuous improvement.
- Proven leadership and motivational skills and the ability to maintain high levels of energy and engagement.
> Fresher or experienced can apply
> work from office ready
> salary upto rs. 3 lpa (purely based on interview)
> face to face interview mode.
Our client is a 5-year-old travel and hostel space providing platform, a Youth Hotel chain, where the spaces are designed for work and leisure. Their mission is to provide quality spaces for youths looking for hostel options and to other travelers across locations in India. They provide clean and hygienic dorms and private rooms along with different facilities like Wi-fi, travel helpdesk, fully stocked kitchens, lockers and laundry services, etc.
They are currently providing 800 beds in 13 locations, and plan to add another 1600 in the next few months, with the aim to add at least a lac bed in the near future. The spaces offered by them are highly rated by their customers and are preferred over other competitors for the location and services offered within a decent budget. Invested by some very well known names across Asia, it provides their team with a work culture that thrives on modern yet social and explorative values.
What you will do:
- Monitoring room sales and improving sales technique
- Answering questions about property facilities/services and room accommodations
- Handling inquiries and obtaining correct information regarding details of reservation
- Confirming and processing reservation requests
- Ensuring all information pertaining to reservations are properly taken and entered into the system
- Overseeing accuracy of room blocks, reservations, and group market codes
- Keeping up to date rooms available for sale and any changes in hostel room rates
- Helping maximize room sales by upselling through different packages
- Maintaining and updating all room reservation transactions, room availabilities
- Handling group bookings as well as end to end reservations processes
- Working closely with Sales Front Desk, Marketing and other departments, to ensure guest requirements are met
Desired Candidate Profile
What you need to have:- Experience in voice and email process both
- Background in handling reservation for Hotels/Travel/Tourism in BPO/Call Centre(Hospitality)
- Developing and maintaining dynamic websites and web applications
- Ensure foolproof performance of the deliverable
- Coordinate with co-developers and other related departments.
- Experience own and work on end to end on an application.
- Set Milestones and deadline.
- Fine-tuning and resolve performance issues
- Mentor colleagues and code walk through.
Must have Skills:
PHP, OOP, codeigniter, Jquery, MySQL
Location: Job Location : Senapati Bapat Marg, Elphinstone Road.
Responsibilities
- Identify new opportunities by understanding the market, competition from users and data
- Should be able to define and own Key Metrics, KPIs and Targets
- Define user-centric solutions and data-driven experiments for the hypothesis
- Come-up with good product/ operational solutions for the problems identified
- Break the solutions into user stories, use cases and functional requirements
- Define Roadmaps that align to both long term strategic and short term tactical vision
- Obsession for getting pixel-perfect designs and bug-free development
- Define the Go-to-Market strategy and sales strategy for the products
Qualifications :
- We are looking for 4+ years of Product Management experience in consumer Products
- Who has seen complete product lifecycle
- Understanding of technology and business is a must
- Good communication skills
- Hold cross-functional teams together for execution
- Guide and mentor juniors for on-time delivery and their career growth
- Past experience as a developer/ founder is a plus
- Who has worked in a market where heavy operations are involved