- Timely receipt and processing of telecom orders and changes to services (i.e. device orders, service plan changes) via provider portals or email.
- Data maintenance in the system as well as resolving data issues.
- Professional and solution-oriented communication in English language with telecom providers, end-users, and telecom admins via emails or within the system.
- Track work tasks and status in the system
- Follow a set process for processing customer orders within contracted SLA’s
- Utilize internal help desk software systems to accurately document all support activity
- Work closely and cross collaboratively with client internal Operations department
Requirements:
- Excellent communication skills
- Comfortable to work in night shifts
- Exposure to global customers
- Good team player
About Inspiredge IT Solutions
Similar jobs
Experience: 5-10 Years.
Skills: Python, Django, Restfull API.
Passionate coder with 5+ years of application development experience with python based web servers.
Backend & Frontend API creation using Tornado / Django / Flask. Strong experience working with RESTful APIs.
Hands on experience with any SQL database with schema creation and SQL queries
Strong debugging, problem solving and investigative skills.
Experience with Agile/Scrum methodology.
Self-starter who can work independently.
Strong consulting and communication skills.
Ability to work effectively with various organizations in pursuit of problem solutions. Problem Solving Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information
An ideal female candidate must :
* Have a laptop of her own .
* Be able to achieve team targets through appropriate coordination and follow-ups.
* Be able to coordinate and derive sales growth.
* Have basic knowledge of hiring and recruitment.
* Be able to handle, coordinate and operate logistic channels.
* To manage office administrative responsibilities as and when required.
Key Responsibilities:
- Rewrite existing APIs in NodeJS.
- Remodel the APIs into Micro services-based architecture.
- Implement a caching layer wherever possible.
- Optimize the API for high performance and scalability.
- Write unit tests for API Testing.
- Automate the code testing and deployment process.
Skills Required:
- At least 2 years of experience developing Backends using NodeJS — should be well versed with its asynchronous nature & event loop, and know its quirks and workarounds.
- Excellent hands-on experience using MySQL or any other SQL Database.
- Good knowledge of MongoDB or any other NoSQL Database.
- Good knowledge of Redis, its data types, and their use cases.
- Experience with graph-based databases like GraphQL and Neo4j.
- Experience developing and deploying REST APIs.
- Good knowledge of Unit Testing and available Test Frameworks.
- Good understanding of advanced JS libraries and frameworks.
- Experience with Web sockets, Service Workers, and Web Push Notifications.
- Familiar with NodeJS profiling tools.
- Proficient understanding of code versioning tools such as Git.
- Good knowledge of creating and maintaining DevOps infrastructure on cloud platforms.
- Should be a fast learner and a go-getter — without any fear of trying out new things Preferences.
- Experience building a large scale social or location-based app.
Responsibilities
- As a founding member of the Product team, you will be responsible for managing the roadmap, features and manage the product lifecycle of the Niro credit applications.
- Setup data-driven experiments to optimize for key metrics, conversions etc.
- Communicate extensively with users and stakeholders to understand their pain points and eliminate those.
- Define clear and well-scoped requirement documents.
- Work with engineers and designers and ship features and product improvements.
You have
- 4+ years experience in Product Management and working closely with designers and engineering team members to ship products.
- Passion for solving consumer problems.
- Excellent communication skills.
- High affinity for making decisions with data.
- Prior Fintech experience and/ or experience in shipping delightful products is a plus.
- Prior experience with product experimentation is a plus.
You Get
- To work with smart, talented, fun people all around you.
- To work for a well-funded, fintech company with a good comp and benefits.
- Generous ESOP with no nasty clauses.
- Unlimited sick leave
- A learning wallet to upgrade your skills
• Initiate/ participate in user research initiatives and insights to drive design decisions
• Translate user needs and business goals into innovative products that provide an engaging
user experience.
• Collaborate effectively with cross functional teams right from Design, Product Management,
Engineering, Operations to Marketing
• Practice design thinking, understand ‘jobs to be done’ framework, agile and lean UX
methodologies
• Help define the UX Strategy
• Create design deliverables like customer journey maps, user flows, information architecture,
wireframes, detailed designs with little direction
• Rapidly prototype new products to flesh out the ideas and get feedback from clients before
committing to development work
• Manage shifting priorities, deliver pixel perfect products, and consistently meet project
deadlines.
• Ensure the quality of the design throughout the development cycle.
Job Requirements:
Ideally a person should have had the below experiences / possess the below abilities to succeed
in this role:
• Proven problem solving skills with the ability to understand complex ideas
• A portfolio that demonstrates a user centred design process, interaction and visual design skills
with experience designing web apps/ cross platform products in the consumer as well as
enterprise space.
• Should be self-driven and proactively look at improving user workflows of existing products.
• Should have the ability to thrive in ambiguity.
• Have demonstrated ability to conduct user research, usability testing to uncover unarticulated
user needs, usability issues etc
across the technology platform(s)
• Should be a team player and be comfortable collaborating across teams.
• Should possess good communication skills to articulate the design process and design
decisions to stakeholders.
• Should be proficient in developing and documenting detailed user experience specifications.
• Knowledge of design tools like Figma, Adobe XD etc (Experience working with HTML/CSS is
a bonus)
Preferred Work Experience: 4-10 years , preferably with a combination of work experience in start-up
environments as well as large corporates
Education/Qualifications: B-Des /M-Des from institutes like NID, Srishti or IDC (IIT) preferred.
Nevertheless, your portfolio and thought process will play a more important role than formal design
education.
Best Opportunity for Experienced Professionals
Role/Position-Tester (Manual)
Job Title: Assistant Manager
Function:TS
Level: N/A
Reporting Relationship:Direct line reporting to Test Lead
Travel: N/A
Location: India
Target Companies: Companies with Technology + Business Processes
Target Roles: Manual Tester
Role Expectation?
He/ she should be a post-graduate or graduate with at least 4 years of professional experience in a variety of business environments with hands on
knowledge of web testing. Candidates must have excellent analytical skills, good knowledge of project life cycles and the ability to work in a team
environment. He/she should have below skills:
Producing clear and concise test results, both detailed and summary.
Working with other testers and development teams to ensure the spread of good practices and knowledge.
Superior attention to detail, problem-solving and organizational skills
Ability to work effectively with minimal supervision in an atmosphere of multiple projects, shifting priorities, and deadline pressure
Other duties as assigned
Skills Required
Good understanding of agile processes.
Identification / Review of test cases, test scenarios & test execution
Good understanding of testing web-based applications
Hands on experience in Data migration and interface testing
Defect Management Life Cycle.
Experience in Black box testing (System, System Integration & Regression testing concepts)
Experience in creating test plans & test design
Good communication, analytical and presentation skills, problem solving skills and learning attitude
Excellent verbal and written communication skills
Bachelor & degree in Computer Science or equivalent work experience
Knowledge of at least one tool like QC or JIRA or any other similar tool
Broad Job Profile
Writing and executing test cases.
Ability to work independently
Helping to ensure requirements have clear and concise acceptance criteria
Producing clear and concise test results, both detailed and summary.
Working with other testers and development teams to ensure the spread of good practices and knowledge.
Superior attention to detail, problem-solving and organizational skills
Ability to work effectively with minimal supervision in an atmosphere of multiple projects, shifting priorities, and deadline pressure
Other duties as assigned
Work hours and availability
• Core working hours are between UK time 8:30am and 5:30pm.
• Flexible to work in shifts to maintain overlap with UK working hours.
• Flexible in working outside of core business hours if needed (mostly during releases).
Notice Period - 15 days
• Give insights to deal pursuit – such as findings from similar past proposals, industry challenges, and G differentiators
• Support solution development by chipping in to proposal storyline and business case, Tower wise solution consolidation, understanding and supplying to the commercial construct
• Excellent research skills and experience of working on research tools & databases such as Factiva, CapIQ, analyst databases like Everest, Nelson Hall etc. Information and data gathering to insights generation into our - key accounts, markets, competition, Client CXOs
• Detailed market assessment, sizing and market intelligence studies; Regular research into Vertical/Account related strategic/tactical developments
• Identifying client specific issues/situation, developing hypotheses and possible solutions; bring together and research data; develop pertinent and thoughtful analysis; support in communicating findings and recommendations to end clients to drive sales conversations
• Be the strategic partner and help in identifying new growth areas by demonstrating and coordinating with the entire ecosystem
• Enable the adoption and cadence of sales governance. Driving conversations on lead management, Deal and pipeline reviews
• Conducting performance management and analytics to come up with relevant insights for Sales and business Leaders
• Driving demand generation initiatives across multiple channels to generate incremental pipeline and drive net new sales
GetMyUni is a Times Internet-backed ed-tech start-up disrupting the college admissions space in India. We are a social college search platform that empowers students with making the most important decision of their life - choosing a college, by providing them access to exhaustive college information, data points, the student is given ratings, reviews, forums, and a student connect platform.
For colleges, we are a one-stop student recruitment solution equipping them with
High-Quality Student Leads
Highly Cost Optimal Marketing and Communication solutions
Job Responsibilities :
- Ideate and create compelling content for web and social media platforms
- Attention to detail in implementing the best SEO practices
- Knowledge of SEO/ User-friendly content for a website
- Collaborating with other departments to create narrative and informative content
- An opportunist for finding and developing new ideas for web content by doing keyword research and competitor analysis.
Skills Required :
- Proficiency in English (written and verbal).
- Proficient in MS Office (Excel, Word, and Powerpoint).
- Excellent interpersonal skills.
Career Roadmap with us:
- First Six Months [Concentration in Core Content]
- Learning to design content that both humans and search engines will love
- Understanding how to cater to content based on user behavior using advanced tools such as:
- Google Webmaster and Analytics
- Google Trends
- Get professionally trained in editing and proofreading web content
- Get creative with video and pictorial representation of web content
- Next One Year [Concentration in Content + SEO]
- Become fluent in analysis - Competitors and Keywords
- Get hands-on experience with Advanced SEO Tools
- SEMRush
- Ahref
- Screaming Frog
- Crazy Egg
- Expertise in technical and Off-page SEO
- Next Six Months [Concentration on Product Development]
- Developing products or sub-products from the ideation stage to the implementation stage
- Creating the entire structure of a web portal and prototyping
- Setting up roadmaps and strategies for product performance
- Effective inter-team communication and coordination
- Use product management tools
Brewhackers Technologies is a place for creative people to develop themselves and thrive in a rapidly changing world. We are developing a service to help people consume and share ideas that matter faster and more efficiently. We deliver this through an app for iOS and Android.
To meet this end, we are looking for a senior software engineer with very strong technical and problem solving skills, someone who loves to work on hard problems and is great with building scalable solutions.
As part of the founding team, the tech lead will have various responsibilites, such as designing the app architecture, writing the first version of the app from scratch, and building and leading the core technical team.
Following key skills are expected :
- Strong grasp for good product design.
- Minimum 2 Years Experience working with Node.js, MySQL/PostgresQL.
- Should have excellent coding skills in Javascript/ES6.
- Strong conceptual grasp of React Native or Flutter and minimum 1 year experience in the same.
- Strong knowledge of AWS.
- Good product architectural sensibilities to take product from concept to implementation
- Deep understanding of OO concepts, Database design, REST APIs, GraphQL & Service design.
- Knowledge of agile development and version control tools like GIT.
Now on the personality side :
- We are looking for an independent, responsible person. Mainly because there is no time for micro-management. We expect you to be able to carry your own weight and be a reliable partner.
- We are looking for a fast learner. We may need to use technologies that you never used before. That should not scare, but excite you. In most cases we may not even know what we need and you may have to propose something.
- We are looking for you to get stuff done. We work in weekly sprints because we believe in consistent delivery over big lengthy releases.
- We want you to be proactive. We appreciate conviction way more than consensus. Words are nice, opinions are cute, but proactivity in action is golden.
- We want you to be a partner for your colleagues in the dev team. Help or lead the planning process, code reviews, commits etc. Provide guidance and help your colleagues when they get stuck.
- We want you to be an over-communicator. We are remote-first and it’s up to you to show your work, explain your ideas or highlight problems.