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Avaya Speech Consultant
Avaya Speech Consultant
Inspiredge IT Solutions's logo

Avaya Speech Consultant

Raj Akkireddy's profile picture
Posted by Raj Akkireddy
3 - 12 yrs
₹5L - ₹18L / yr
Pune, Hyderabad
Skills
Avaya
AAEP
POM

Exp : 3 to 10 Years

Required Skills:

  • Hands-on experience in installing, configuring and upgrading AAEP, POM, Speech solutions for global customers.
  • Knowledge on integration of AAEP, POM, Speech servers with other adjunct and UC solutions.
  • Well versed with Linux commands.
  • Knowledge in deploying VMWare/OVA would be added advantage.
  • Knowledge on Avaya product like CM, SM, SMGR, WebLM, Call center routing etc. would be added advantage.
  • Installation, upgrade and integration AAEP, POM, Speech servers for global customers especially in USA.
  • Testing and troubleshooting as required.
  • Good planning & analytical skills and ability to communicate effectively with global customers. Work under pressure and deliver on customer timelines.
  • Implementation and testing will require to be done during customer approved maintenance windows in the respective countries or regions. Will require late night work during implementation & testing.
Soft Skills:
  • Good written and verbal communication skills
  • Must have experience working with global customer
  • Self-starter and capable of working independently
  • Quick learning ability to learn future skills as per business requirement
  • Able to work in flexible hours (including late India night and early morning) to support global customers in North America region
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Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
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About Inspiredge IT Solutions

Founded :
2012
Type
Size :
100-1000
Stage :
Profitable
About
Inspiredge provides best multi channel services like Application Development, Systems Engineering, Expenses Management, QA Services, Call Monitoring & Online branding.
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Connect with the team
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Siraz Mohammed
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Siraz Mohammed
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Raj Akkireddy
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Read more
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Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort
companies logos