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Inspiredge IT Solutions logo
Avaya Engineer-Tier 3
Inspiredge IT Solutions's logo

Avaya Engineer-Tier 3

Raj Akkireddy's profile picture
Posted by Raj Akkireddy
5 - 15 yrs
₹8L - ₹17L / yr
Remote, Visakhapatnam
Skills
Avaya
Tier 3
Avaya CMS
Troubleshooting
Implementation
Aura
Avaya Experience portal
CM
SM
SMGR
SBC
Deployment
  • Implementation Experience on Avaya Aura UC Portfolio – Communication Manager, Messaging, Session Manager, System Manager, AES, SBCE, Utility Services, ADS, AADS, AMS, Avaya Control Manager and advance level troubleshooting to make project cut-overs successful.
  • Implementation Experience on Avaya Aura CC Portfolio – AAEP, DSS, BRE, POM, CMS, WFO, AWFO, Breeze, Oceana and advance level troubleshooting to make project cut-overs successful.
  • Works with the customer on recurring alarms that trigger in the PBX and provides plan of action to isolate the defect in PBX/Network - Problem Management
  • Session Manager/System Manager (SIP server) administration and routing configuration
  • Session Border Controller administration and configuration
  • Session Border Controller to Session Manager Routing configuration
  • Works with the onsite system technician as required during test and turn-up of phones, application servers, and adjuncts
  • Works with Service Provider for circuit turn-up activities and other issues associated with the maintenance activity
  • Troubleshooting intermittent Server restarts, Call drops and Network-triggered voice quality issues that require traces to be setup at multiple end-points and deep analysis of all collected traces to come up with resolution plan
  • SIP Link restoration and troubleshooting that require set up and analysis of SIP traces
  • Troubleshooting Call flow Routing and Adaptation between SIP Server and Session Border Controller
  • Troubleshooting Voice quality issues (Static, Jitter, Robotic voice, Latency) over WAN using Sniffer and Network traces
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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Inspiredge IT Solutions

Founded :
2012
Type :
Services
Size :
100-1000
Stage :
Profitable

About

Inspiredge provides best multi channel services like Application Development, Systems Engineering, Expenses Management, QA Services, Call Monitoring & Online branding.
Read more

Connect with the team

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Siraz Mohammed
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Siraz Mohammed
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Raj Akkireddy
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Roja Rani

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Awesome Culture

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Great Benefits

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Competitive Compensation

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Equal employment opportunity

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DEPARTMENT Sales

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REPORT TO CEO

SCENARIO Consulting Startup & you'll be the first Sales personnel on our team.

“With great responsibilities, comes great commissions”

We are looking for an energetic and charming Sales Consultant who has solid Business-to-Business (B2B) sales and account management experience in either four or all of the business areas:

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  • Digital Marketing & Social Media Services
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  • Business and Management Consulting
  • HR & Recruitment Services
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  • Content, Photography and Videography.

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ABOUT COMPANY


Founded in 2020 by Tarang Sanghi, Project X is an innovation lab, based in Jaipur, RJ (India) at its stealth-startup phase.

Our lab's designed to create and launch new companies, products and services. It's invaluable in jump-starting novel ideas that can either disrupt or complement existing companies. We draw from our cross-functional expertise and collaborate to create these new offerings.

We come up with new ideas, execute them, and iterate until the idea is fully implemented. For more details: www.tarangsanghi.com


ABOUT DEPARTMENT


Be the voice of our people & products and grow our business.

In Marketing and New Business, we’re on the front lines of every industry, connecting the clients we meet to the opportunities, thinking and services we offer. We start the conversations that lead to world-changing work.


THE PROJECT(s)


Vendor tie-ups - across categories you specialise in.
Build the entire sales process and associated material.
Generate leads, and close deals.


AREA OF RESPONSIBILITIES


PRE-SALES RESPONSIBILITIES

  • Planning & Strategy- Plan and execute a sales strategy that will help the team to get quality business.
  • Build Process- Prepare a sales plan and sales performance tracking system to keep track of the process from approaching to acquiring each prospective client.
  • Marketing Material- Creates marketing literature and web-based features to promote products and time-sensitive sales
  • Networking- Attends trade exhibitions and industry events to learn about cutting-edge products & services, and get new clients and vendors.
  • Lead Generation- Generate qualified leads by proper utilization of calls, email, social media, and other means to get in touch with the relevant personnel in the client company
  • Lead Management- Document all the meetings through different methods, such as CRM, MS Excel, Minutes of Meeting (Email), etc.

SALES RESPONSIBILITIES


  • Learning- Becomes fluent in all products and services offered by us through testing, demonstrations, and research
  • Need analysis- Assesses clients’ needs and accordingly make recommendations and solutions.
  • Proposals- Prepare presentations to address the client’s problems with relevant solutions in a consultative manner.
  • Educate- Demonstrates our offerings to highlight its pros and cons, v/s various competing products or services.
  • Deals- Negotiates sales, package discounts, and long-term contracts with clients
  • Stay Updated- Gains familiarity with the different industries, and stays updated on trends and innovative products


POST-SALES RESPONSIBILITIES


  • Consulting- Provides technical advice, and after-sales.
  • Project Management- Coordinate with the internal & external teams to complete projects within the set deadline.
  • Client Servicing- Maintain good relationships with clients by taking constant feedback on the systems and services
  • Relationship Management- Maintain good relationships with the internal, as well as external stakeholders.

Requirements
  • YEARS OF RELEVANT EXPERIENCE- 3+ Years of proven experience in Sales/ Business Development.
  • EDUCATION & CERTIFICATIONS- We prioritize skills over degrees but Bachelors/ Masters degree/ diploma/ certification in Sales & Marketing, Business Management, Computer Science or other relevant fields.
  • SOFTWARE & APPLICATIONS- Tech-savvy with good knowledge of MS Office, CRM Systems, have knowledge and can adapt to other technologies very quickly.

QUALITIES & CAPABILITIES-

  • Excellent communication (verbal & written), interpersonal and consulting skills.
  • Knowledge of relevant products and services.
  • Motivated, have negotiation skills, attention to detail, and critical thinking under high-pressure
  • Sound judgment to recognize prospects’ key pain areas, and understand clients’ requirements.
  • Ability to meet targets and deadlines.
  • Confident, pleasant personality, ambitious, self-motivated, organized with leadership and management skills.


Benefits
We offer competitive compensation and benefits.​
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Job Qualifications:

 

  • Proficient Key Accounts portfolio management
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  • Education - MBA from premier institutes
  • Efficient project management skills
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Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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