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Role Description
This is a full-time client facing on-site role for a Data Scientist at UpSolve Solutions in Mumbai. The Data Scientist will be responsible for performing various day-to-day tasks, including data science, statistics, data analytics, data visualization, and data analysis. The role involves utilizing these skills to provide actionable insights to drive business decisions and solve complex problems.
Qualifications
- Data Science, Statistics, and Data Analytics skills
- Data Visualization and Data Analysis skills
- Strong problem-solving and critical thinking abilities
- Ability to work with large datasets and perform data preprocessing
- Proficiency in programming languages such as Python or R
- Experience with machine learning algorithms and predictive modeling
- Excellent communication and presentation skills
- Bachelor's or Master's degree in a relevant field (e.g., Computer Science, Statistics, Data Science)
- Experience in the field of video and text analytics is a plus
- Act as a bridge between business users and technical teams, translating business requirements into LOANIQ solution designs.
- Gather, analyze, and document detailed functional requirements for new features, system enhancements, and regulatory changes.
- Work closely with development teams to validate LOANIQ configurations, test workflows, and review technical designs.
- Lead or support UAT, coordinate with QA teams, and ensure sign-off from business stakeholders.
- Conduct gap analysis and suggest best practices using LOANIQ's capabilities to improve loan operations.
- Create detailed BRDs, FRDs, process flow diagrams, and user stories aligned with Agile/Scrum methodology.
- Support LOANIQ implementation, upgrades, and version migrations.
- Conduct training, prepare user guides, and provide post-go-live support.
Context :
This is a waste management vertical SaaS with leading solutions and acceptance from the market on the path to growth. However, the product architecture needs a redefinition because of impending growth. The product needs refactoring of bottleneck code pieces, introduction of flexibility through modularity, scalability, layers of application and infrastructure layer security, interfaces designs, large amounts of data management and synchronization of business-critical accounting data. All of these goals have to be achieved while the product remains in production and business grows.
What the Role Needs:
Review current architecture and anticipate engineering bottlenecks
• Identify subsystems and isolate them
• Design interfaces between subsystems, evaluate available tools for each of the subsystems and make choices
• Make choices of tools, libraries, frameworks and design patterns
• Set benchmarks and KPI metrics
• Mentor & coach team leads to ensure architectural blueprints are practiced.
Requirements :
• Extensive experience with AWS cloud infrastructure - EC2, S3, Route53, ELB, Auto-Scaling groups, VPC, AWS Lambda, SNS/SQS, DynamoDB
• Database design & management for data-heavy product/s - NoSQL & SQL DBs (MongoDB, PostgreSQL, MySQL)
• Extensive API design & patterns experience including micro services
architecture/communication - REST, Webhooks, API gateways, and GraphQL
• Prior experience in designing a multi-tenant architecture would be beneficial
• Experience with caching architectures and technologies - Redis, Memcached, or KeyDB
• Experience with caching, sessions, OWASP, state management design patterns, micro front ends, and frameworks (ReactJs/VueJS)
• Experience with designing & architecture of event driven services - Kafka, RabbitMQ, NATS.io, socket.io
• Experience in Docker, Kubernetes, or Cloud Native applications
• Have experience in one of the workflow orchestrations tools - Apache Airflow, Cadence by Uber, AWS Glue
• Solr or Elastic search experience
• Understanding and working with other senior team members to devise and execute DRP, data storage and backup strategies, incident reporting
• Prior experience of software architecture in real-time tracking like Uber
• Prior experience in notifications delivery tools - FCM
• Understanding of ADR and UM
Job Description / Responsibilities
● Join a team of great technical professionals who work hard but have fun and enjoy
developing state-of-the-art product-based applications and websites.
● Use best practice coding standards and implement each deliverable.
● Write and manage program and Bug Fixes
● Construct and support integrations that are easy to manage, maintain, customize and
configure; ensure overall reliability, availability, and high-performance code.
● Analyze system issues and problems and implement solutions rapidly.
● Manage multiple projects simultaneously varying in size and scope
● Work in a fast-paced cross-functional team environment. Effectively handle
time-critical issues and appropriately escalate at-risk items.
Desired profile of the candidate
● Server-side language NodeJS and PHP with experience in any framework.
● Frontend ReactJS, JS and HTML
● MYSQL/MariaDB Database
● Strong knowledge of OOP concepts.
● Good to have a cloud experience
● Computer Science/Software Engineering Bachelor’s degree or higher education.
● Experience in writing high-performance and highly scalable code using best
practices and coding standards.
● Excellent written and spoken communication skills.
● Excellent organizational and attention to detail.
● Good to have familiarity with NoSql DB, web servers (e.g. Apache), caching
(Memcache / Redis), Cloud, NodeJs, Microservices architecture Familiar with
agile software development methodologies (e.g. SCRUM / Agile / Kanban)
● Must know MVC design patterns, XHTML/HTML5, PHP, NodeJS,
CSS3, XML, MySQL/MSSQL, JavaScript jQuery, JSON objects, API, AJAX
functionality and client-side validation.
● Understanding accessibility and security compliance.
● Understanding fundamental design principles behind a scalable application
● Knowledge of using version control software such as SVN or GIT will be preferable.
● Experience in either Mobile application or Data Integration with other apps
would be preferred.
Job Purpose:
As the Presales Manager Infrastructure Services, you will provide consultancy services by analysing customer requirements and providing quality and cost-effective solutions to produce high quality bid proposal to our customers. You will help the organization improve its profit potential and competitive standing through continuous reviews and enhancements on products and solutions trending.
Key Accountabilities
· Build and maintain a comprehensive and up-to-date bid materials and templates
· Produce high quality solution and bid proposal to increase the winning chances of bids
· Strategize and maintain standardization of products and solutions align to partnership strategy and business direction
· Be the brand custodian
· Team Manager
Job Responsibilities & Duties
· Provides infrastructure presale support to internal/external team during bidding.
· Gather bid/user requirement from tender specification; evaluates and recommends new/upgrade of software and hardware to meet the project/tender requirement.
· Provides infrastructure architecture design through industrial best practices and standards.
· Provides infrastructure consultancy to internal/external team.
· Profound understanding of the interdependencies of the services (application, system, network and database) and their failover capabilities in a n-Tier Data Center Environment
· Keeps abreast of technological advancement, emerging standards and new software or hardware solutions to continuously provide proven, innovative, cost-effective and quality solution.
· Ability to apply experiences and knowledge into Infrastructure solutions
· Must have good technical skills and know-how to assist in technical solution selling
· Ability leading and conducting Proof-Of-Concept (POC) and Demo activities to assist sales in closing deals
· Excellent communication and presentation skills (Tender presentation)
· Excellent documentation skills with fluent English for Technical write-up and proposal writing
· Provides technical guidance to junior colleagues in their work
· Any other duties as and when assigned.
Financial Accountabilities
· To meet the set target revenue and profit yearly set by the management committee
Minimum Education/Qualifications
· Degree in Computer Science or related IT discipline with minimally 8 years of relevant experiences in System Integrator environment
Minimum Years/Type of Experience
· An experience Team player.
· Generally, the candidate should have minimally 5 years of relevant working experiences in establish system Integrator organization with IPv6 domain experiences.
· He/She should have good domain knowledge in Government bid process and their domain solution.
· In addition, he/she should have the experiences and skillsets in the following Infrastructure domain areas:
o Networking: Preferably CCNP with in depth knowledge of market leading brands of Firewalls, Load Balancers, Routers and Switches, IPS/IDS, Global Traffic Manager, Wireless and IP Telephony in a n-Tier Data centre environment.
o Application: Familiar with middleware products and their role on multi-tier architecture, broad understanding of the ORACLE and IBM suits and RedHat JBoss group of Middle-wares.
o Databases: Sound knowledge and experiences with different types of database products, replication technologies and (eg. Oracle, IBM DB2, MSSQL, MySQLs) and their role on multi-tier architecture in a multi-sites environment.
o Server: Sound knowledge and experiences on server virtualization and able to calculate the compute resources sizing based on project requirements inputs; good understanding of architecture components for all tiers, storage, back up and server security. General understanding of the major hardware platforms (Oracle Sun, IBM, HP, DELL, etc).
o Storage: Sound knowledge and experiences on storage networking and data replication, sizing requirements, implementations and SAN / NAS replication as well as COLD / WARM DR storage architecture. Preferably having a good understanding of FCoE, FCIP concept and theory would be advantage.
o Security: Preferably CISSP certified and familiar with the industry trends in relation to security solutions and best practices such as infrastructure hardening, endpoints and SIEM solution, advance threats and mitigation know-how.
o Cloud: Good understanding of Cloud Computing solutions with experiences in design, implementation and operation of IaaS. PaaS platform for various type of hypervisors. Essential knowledge in Micro-services architecture (Kubernetes)
o Essential knowledge of Government Infrastructure Policies and Implementation knowledge in Government Commercial Cloud and Private Cloud
JOB DESCRIPTION / ROLES & RESPONSIBILITY
Job Title
Customer Experience Champion
Location
Chennai, Mumbai, New Delhi, Kolkata, Hyderabad, Bangalore
Salary
INR 4,00,000 – 5,00,000 per annum
Position Summary
As a Customer Experience Champion, you will work as part of SunEdison’s Customer Experience team. This role requires a results-focused individual who can liaise with our Customer Experience, Sales and Operations teams. Further, supporting the Sales teams, to deliver high-quality service to SunEdison’s clients. This position is created for calling active and budding clients to encourage understanding of our product. Addressing clients' uncertainties, grievances, and suggestions on time. Noting important details of each conversation. Must be comfortable in presenting products or services over the phone as well as dealing with doubts. If you have a passion for delivering measurable results and client success, we want to hear from you.
The Objectives of this role include
- Directly leads all aspects of a team of a max of 10 Individual Contributors including the sales team, operations team and customer experience specialists.
- Partner closely with Sales and Operations Team in their respective region
- Ensure timely submission and follow-up on all call information submitted across businesses
- Arrange Client meetings with the Sales Team
- The goal is to help the company grow by bringing in customers and developing business
- Correspondence to clients like clarifications, queries, and other details about our business
- Convincing customers to close the lead and grow the business
- Follow up with the client, may include site visit as well
- Relationship management
- Drive to engage clients on new products and features
- Understanding customer journey thoroughly
- Coordinating customer requests with internal stakeholders (ops team, survey team)
- Coordinating customer’s requests with external stakeholders (Distribution Companies, etc)
Position Responsibility
- Contact potential or existing customers to inform them about a product or service using scripts
- Answer questions about products or the company and ask questions to understand customer requirements to close sales
- Handle grievances to preserve the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information
- Directly communicating between the Client and SunEdison’s team and performance management
- Manage and coordinate inter-team-members relationships
- Team level Key Performance Indicators
- Bridge the gap between client, sales team and operations team for Solar Panels
- Noting down customer requests exhaustively
- Ultimate focus on delighting the customer
- Pulling in the relevant subject matter expert in their conversation with the customer as and when required.
- Ensuring all teams deliver to customers in their respective TAT
Position Experience
- Minimum 1-3 years of relevant experience, preferably worked in a BPO Industry, Energy Sector, B2C relationship management, customer service (servicing internal or external customers), consumer-facing sales organization handling inbound & outbound calls, CRM systems.
Position Academic Qualification
- Graduation in any discipline.
Desired Technical Skills
- MS Excel tools and Basic CRM Tools
Desired Soft Skills
- Should have attention to detail
- Communication Skills (Verbal and Written)
- Interpersonal Skills
- Analytical & Problem-Solving Skills
Language Proficiency
- English- Must Have
- Hindi/Bengali/Telugu/Assamese/Gujarati/Kannada/Marathi – Good to have
|
Title: |
Assistant Manager HR |
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Location: |
Vikhroli |
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Experience: |
1-3 years |
Job Description:
We are looking for an Assistant Manager in our HR Team (for Employer Branding and Internal Communication) to develop and deliver innovative and effective Employer Branding roadmap and action plans to promote the company as an employer of choice to prospective hires through social media, print and other communication formats and programs. We are looking for someone who can engage well with existing employees and play an important role in internal communication.
This role reports to Head of Human Resources.
KRA:
- Developing a comprehensive and sustainable employee engagement roadmap.
- Identifying and working / liaise with third party vendors to establish an overall all framework to continuously enhance and upgrade the Employer Branding and employee engagement to the current and future requirements.
- Planning, establishing, and collaborating with stakeholders to keep the social media presence and channels related to recruitment and employer branding fresh and relevant.
- Responsible for Employee Engagement, Employee Brand Management, Event Management related to employee engagement.
- Leading the development and delivery of internal communication plans and materials and managing events and engagement plans.
- Improving the Employee Engagement Index by conceptualizing and implementing various employee development and engagement initiatives.
- Expanding the company's online presence and developing creative ways to draw prospective employees to the company's website and identifying new recruitment opportunities through social media.
- Acting as Subject Matter Expert within Employer Branding by providing the best knowledge, best practices and innovative solutions to support the business.
- Establish campus connections and drive campus engagement / relationships to build a sustainable employer Brand.
- Identify gaps and early signals of engagement interventions [through L&D, upskilling and other HR interventions] basis the engagement surveys.
Desired Skills and Competencies:
- Passionate about creating an impact in the lives of employees.
- High energy, flexible and Independent/Enthusiastic, work well with internal & external teams and be able to adapt quickly to a fast-moving environment.
- Experience and strong understanding of stakeholder management.
- Fluent in English communication (verbal & written expression).
Digital Marketing:
Salary: 8-14 LPA
About ZenOnco.io:
https://zenonco.io/">ZenOnco.io is the world’s first integrative oncology healthtech platform. At ZenOnco.io, we aim to extend life and improve the quality of life for cancer patients through integrative oncology treatment, which covers both medical treatment as well as complementary treatment (Nutrition, emotional wellness, fitness, and community support).
To provide the best medical treatment options to cancer patients, we have partnered with 50+ hospitals across India, and cover 1,000+ oncologists. We also provide patients access to a full range of diagnostic tests that are required to arrive at the most effective cancer treatment.
We heavily deploy technology in our operations, and have recently launched the world’s first Integrative Oncology Preliminary Assessment Report tool (ZIOPAR) to guide cancer patients free of cost on the possible treatment options based on their cancer profile, symptoms and other conditions.
We believe in innovation, dedication and commitment. While we have the thrill to seek out and capture the world, we are looking for a responsible partner in you. If you feel you can become one of us, apply today.
Company introduction video: https://bit.ly/ZenOncoIOintroduction">https://bit.ly/ZenOncoIOintroduction
Role and responsibility:
The digital marketing manager will be responsible for looking into online marketing strategies for the organization. They plan and execute marketing campaigns, and maintain and supply content for the organization’s website.
* Develop and manage digital marketing campaigns
* Manage organization’s website
* Optimize content for the website and social networking channels such as Facebook, Twitter, Instagram, Google Plus, etc
* Track the website traffic flow and provide internal reports regularly
* Fix any error in online content and arrange webinars and webcasts
* Attend networking events and product launches.
* Identify new digital marketing trends and ensure that the brand is in front of the industry developments.
* Work on SEO of the website pages.
* Edit and post content, videos, podcasts, and audio content on online sites.
* Promote company’s product and services in the digital space.
* Execute social media efforts to improve KPIs, likes, shares, tweets, etc.
* Develop, implement, and manage marketing campaigns that promote the products and services of a company.
* Enhance brand awareness in the digital space.
* Drive website traffic and acquire leads.
* Measure site traffic, identify and evaluate new digital technologies and optimize marketing campaigns, email marketing, social media, and display & search advertising using web analytics tools.
* Creating and executing SMS, and email-based marketing campaigns.
* Compile performances report using Google Analytics program.
* Keep attention to the updates of Google’s Algorithm.
* Contribute to the company’s blog for on-page and off-page optimization.
* Conduct keyword research according to the latest keyword research strategies.
* Create social media marketing strategy and campaign by creating the content idea, budget planning, and implementation schedules.
* Promote the brand’s products and services on various social media channels.
* Build social media marketing strategy and execute it through competitive and audience research.
* Optimize company pages with each social media platform to increase the company’s social content visibility.
* Achieve audience engagement, website traffic, and revenue by exploiting all digital marketing aspects of social media marketing roadmap.
* Optimize lead-to-customer conversion rate.
* Managing and optimizing CTAs, landing pages, and the lead generation forms.
* Achieve maximum ROI in paid search campaigns by collecting and analyzing data, and identifying trends and insights.
* Track, report, and analyze website analytics, and PPC campaigns.
* Optimize the landing pages of paid search engine marketing campaigns.
Education and Experience:
* Graduate or Post Graduate in digital marketing or relevant education
* Experience in digital marketing: 5+ years
* Experience in healthcare industry: 2+ years (Preferred)
You will get:
* Some of the best people to work with (founders are IIM graduates and investment banker)
* An opportunity to make a difference in the lives of millions of cancer patients across the globe
* A great learning environment and opportunity to grow
- Track & effectively address queries with timeliness and accuracy.
- Answer incoming queries over phone and emails
- Resolve any customer complaints in a prompt and professional manner.
- Collaborate to ensure customer satisfaction.
- Should be able to work, manage & maintain the CRM software.
- Coordinate with internal managers for updating data
- Maintain complete and accurate customer correspondence data.





