PreSales / Sr. Presales Manager at dotConverse · Mumbai, Navi Mumbai · 5 - 16 years · ₹10L - ₹25L / yr · Posted 22 Jul 2022
Position: Manager/Sr. Manager - Presales
Location: Mumbai / Delhi
About NxtGen
NxtGen is an emerging leader in data center and cloud4based services that help powering businesses to grow by cutting through complexity and saving on cost.
Our advanced solutions can be provided both from our own High Density Data Center (HDDC™) facilities or deployed at On4Premise Data Centers (OPDC™) that are managed centrally.
Our Enterprise Cloud Services™ (ECS) provide private and public clouds or hybrid cloud infrastructure hosted on OPDC™ or HDDC™. NxtGen’s advanced infrastructure enable companies to simplify IT infrastructure, reduce running costs, and enable business growth by creating additional capacity from existing infrastructure. By providing the right public or private infrastructure, NxtGen helps companies meet dynamic business demands.
With the support and trust of Intel Capital, Axon Partners, and International Finance Corporation (IFC), NxtGen continues to push the boundaries of the IT infrastructure domain with its unique and cost-effective solution.
To know more about us log on to www.nxtgen.com , https://www.youtube.com/watch?v=s6GNShHFRRg
Job Overview
- • Responsible for technical and business requirements, discovery, proposal preparation support and technical presentations to customers for NxtGen’s full suite of products and solutions.
- • Serves as technical consultant for: Cloud, hosting, Virtualization, and Managed Services.
- • The presales manager is also responsible for providing technical training for the sales team.
Job Responsibilities
- • Performs customer discovery discussions to understand and document business needs and design requirements necessary for the formulation of optimal solutions
- • Creatively designs solutions for customers using the best mix of NxtGen’s, products. Alters the design as needed to result in the customer choosing the NxtGen’s solution
- • Determine client requirements and provide designs for Hosting Services, Cloud, Virtualization (VMware, KVM, Hyper4v) Outsourced infrastructure solutions (managed and un4managed), specialized Enterprise application suites
- • Conceptual and working knowledge of AWS/Azure/Google Cloud.
- • Provide technical expertise during requirements gathering and analysis, document technical designs and support manuals, and drive test and deployment processes for Hadoop Cluster
- • Conceptual knowledge on various distributions of Hadoop.
- • Working knowledge on various Backup technologies like Symantec, Commvault.
- • Creatively design DR solutions for customers understanding their current infrastructure by using third party tools or in-built replication technologies.
- • Possess knowledge on Dockers, Containers & Dev Ops.
- • Understand power, cooling, and other environmental constraints on a client’s outsourced infrastructure
- • Develop and grow technical knowledge base in Hosting Services, Cloud, Virtualization, Outsourced infrastructure solutions (managed and unmanaged), specialized Enterprise application suites
- • Documents, via diagrams and writing, and presents the solution to the customer, describes the benefits of the solution
- • Builds relationships with customers serving as the technical liaison from sales to post4sales
- • Responsible for growing strategic product sales and revenue through proactive engagement with customers
- • Participates in strategic and tactical account planning
- • Follows industry technology trends through self4study and formal training and shares that knowledge with customers
- • Clearly communicates the customer design to the teams responsible for ordering, implementation, and ongoing support
- • Provides technical training and development support to the local branch
- • Leads internal cross4functional teams to obtain required approvals of non4standard designs for customers
- • Provide sales engineering support remotely across multiple time zones
- • Travel for customer and team meetings
NxtGen is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, national origin, disability, age, military status or veteran status, genetic information, or any other status protected by applicable law.

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About the Role
We are looking for a dynamic and customer-focused Presales Engineer – Cloud & AI to support our Cloud Transformation, Modernization, Managed Services, and AI/GenAI practices.
This role is pivotal in shaping technical solutions for prospective customers, driving value-based conversations, and bridging the gap between customer challenges and Comprinno's cloud and AI capabilities.
As a Presales Engineer – Cloud & AI, you will work closely with Sales, Solution Architects, Data & AI teams, and Delivery teams to understand customer requirements, design high-level solutions, and articulate how Comprinno's offerings can accelerate digital transformation and business outcomes.
This is a high-impact role that combines cloud solutioning, technical consulting, AI awareness, customer engagement, and presales excellence.
Key Responsibilities
Customer Discovery & Solutioning
- Engage with prospective customers to understand business objectives, technical challenges, and transformation goals.
- Conduct discovery workshops, assessments, and technical discussions to identify cloud and AI opportunities.
- Translate business requirements into high-level cloud and AI solution architectures.
- Collaborate with Solution Architects and technical teams to develop scalable and cost-effective solutions.
Cloud Transformation Consulting
- Support customer initiatives across:
- Cloud Migration
- Application Modernization
- DevOps Transformation
- Managed Services
- Security & Compliance
- Resilience & Disaster Recovery
- Conduct cloud assessments and migration readiness evaluations.
- Prepare cloud cost estimates, modernization roadmaps, and optimization recommendations.
- Leverage AWS programs and frameworks such as:
- Migration Acceleration Program (MAP)
- AWS Well-Architected Framework (WAFR)
- Foundational Technical Review (FTR)
AI & GenAI Solution Consulting
- Identify opportunities for AI, GenAI, and Agentic AI adoption within customer environments.
- Participate in AI discovery workshops and business value discussions.
- Support solution design for AI-powered applications leveraging AWS AI services.
- Collaborate with Data & AI teams to position analytics, machine learning, and Generative AI offerings.
- Assist customers in identifying suitable use cases for:
- Generative AI
- AI Assistants
- Knowledge Management Solutions
- Intelligent Automation
- Conversational AI
Proposal Development & Technical Presales
- Collaborate with Solution Architects to create:
- Technical Proposals
- Architecture Diagrams
- Effort Estimates
- Statements of Work (SOWs)
- Technical Responses to RFPs/RFIs
- Present solutions, recommendations, and technical approaches to customer stakeholders.
- Support Proof of Concepts (PoCs), demonstrations, and technical validations.
- Participate in technical reviews and solution walkthroughs.
Customer Engagement & Thought Leadership
- Attend customer meetings jointly with Sales teams to provide technical expertise.
- Build credibility and trust with customer technical and business stakeholders.
- Contribute to webinars, workshops, technical presentations, and customer-facing events.
- Write blogs, case studies, solution briefs, and technical content that supports business growth.
- Maintain an active presence in cloud and AI communities.
Collaboration & Knowledge Management
- Collaborate with Delivery teams to ensure smooth handover and alignment between presales and execution.
- Maintain reusable presales assets, templates, assessment frameworks, and knowledge repositories.
- Continuously stay updated on AWS services, AI advancements, partner programs, and emerging technology trends.
- Contribute to internal capability building and knowledge-sharing initiatives.
Travel & Customer Interaction
- Travel as required for customer meetings, workshops, assessments, events, and strategic engagements.
- Represent Comprinno professionally during all customer-facing interactions.
Required Qualifications & Skills
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
- 3–5 years of experience in Presales, Solution Consulting, Cloud Consulting, Technical Sales, or related customer-facing roles.
- Strong understanding of AWS cloud services across:
- Compute
- Networking
- Storage
- Security
- Databases
- Knowledge of cloud migration and modernization frameworks such as AWS MAP.
- Familiarity with AWS cloud assessment tools including Migration Evaluator and AWS Well-Architected Tool.
- Understanding of:
- Kubernetes
- Containerization
- Cloud-Native Architectures
- DevOps Practices
- Hands-on exposure to Infrastructure as Code using Terraform or CloudFormation.
- Ability to create:
- Solution Documents
- Architecture Diagrams
- Technical Proposals
- Effort Estimates
- Statements of Work
- Understanding of Generative AI concepts including:
- Large Language Models (LLMs)
- Prompt Engineering
- Retrieval-Augmented Generation (RAG)
- AI Assistants
- Agentic AI Concepts
- Familiarity with AWS AI services such as:
- Amazon Bedrock
- Amazon SageMaker
- Amazon Q
- AWS Solutions Architect – Professional Certification.
- Experience positioning AI, GenAI, Analytics, or Data Engineering solutions.
- Familiarity with AI frameworks such as:
- LangChain
- LangGraph
- CrewAI
- OpenAI APIs
- Anthropic APIs
- Strong communication, presentation, and stakeholder management skills.
- Experience conducting AI assessments, GenAI workshops, or AI proof-of-concepts.
- Experience contributing to webinars, blogs, case studies, or technical marketing content.
- AWS Solutions Architect – Associate Certification (Mandatory).
- Customer-centric mindset with strong problem-solving abilities.
Desired Qualifications & Skills
- AWS Specialty Certifications such as:
- Security Specialty
- Advanced Networking Specialty
- Machine Learning Specialty
- DevOps Engineer Professional
- Understanding of compliance frameworks such as:
- ISO 27001
- SOC 2
- HIPAA
- MBA or equivalent business qualification.
- Contributions to industry blogs, webinars, conferences, technical communities, or open-source initiatives.
What We're Looking For
- Strong consulting mindset with the ability to understand customer business challenges.
- Excellent communication and presentation skills.
- Ability to balance technical depth with business value articulation.
- Passion for cloud technologies, AI, and emerging innovation.
- Collaborative team player who can work across Sales, Architecture, Delivery, and Product teams.
- High ownership and accountability.
- Curiosity and continuous learning mindset.
- Willingness to travel and work from customer locations across India and internationally as required by project engagements.
What Success Looks Like
- Consistently contributes to qualified pipeline creation and deal progression.
- Produces high-quality proposals, architecture recommendations, assessments, and Statements of Work.
- Builds credibility with customers through strong technical consulting and solution design.
- Successfully supports closure of Migration, Modernization, Managed Services, Security, and AI opportunities.
- Develops reusable presales assets, assessment frameworks, and solution accelerators.
- Contributes to thought leadership through blogs, webinars, technical presentations, and customer-facing content.
- Continuously expands expertise in AWS, Cloud, AI, and emerging technologies.
Why Join Comprinno
- Work at the forefront of Cloud, AI, and AWS innovation with one of the leading AWS Partners in APJ.
- Be part of real transformation initiatives involving Migration, Modernization, DevOps, Security, Managed Services, and Generative AI.
- Collaborate directly with enterprise customers and influence strategic technology decisions.
- Accelerate your growth through AWS certifications, mentorship, and hands-on customer engagements.
- Contribute to innovative solutions including Tevico and future AI-powered offerings.
- Build thought leadership through webinars, blogs, events, and community participation.
- Join a collaborative, high-performance culture that values ownership, innovation, and continuous learning.
Presales Engineer – Cloud & AI — Comprinno, Bangalore (3–5 yrs experience)
Role: Bridges Sales, Solution Architects, Data & AI, and Delivery teams — shaping technical solutions, driving discovery conversations, and translating customer needs into cloud/AI architectures.
Core responsibilities:
- Customer discovery workshops, cloud assessments, and migration readiness evaluations
- Cloud transformation consulting (migration, modernization, DevOps, security, DR) using AWS frameworks (MAP, WAFR, FTR)
- AI/GenAI solution consulting — identifying use cases for GenAI, AI Assistants, Agentic AI, conversational AI
- Building technical proposals, architecture diagrams, SOWs, RFP/RFI responses
- Supporting PoCs, demos, and technical validations
- Customer-facing engagement, thought leadership (blogs, webinars, case studies)
- Maintaining reusable presales assets and knowledge repositories
- Travel for customer meetings/workshops as needed
Must-have qualifications:
- Bachelor's in CS/IT/Engineering or related
- Strong AWS knowledge (compute, networking, storage, security, databases)
- Kubernetes, containerization, cloud-native architecture, DevOps, IaC (Terraform/CloudFormation)
- GenAI concepts: LLMs, prompt engineering, RAG, AI assistants, Agentic AI
- Familiarity with Bedrock, SageMaker, Amazon Q; LangChain, LangGraph, CrewAI, OpenAI/Anthropic APIs
- AWS Solutions Architect – Associate Certification (mandatory)
- Strong communication/stakeholder management
Nice-to-have: AWS specialty certs (Security, ML, Networking, DevOps Pro), compliance knowledge (ISO 27001, SOC 2, HIPAA), MBA, published thought leadership.
Location : Mumbai
Big Picture (The Opportunity) :
Are you looking for an opportunity to advance your Career? & If you are able to maintain a positive attitude even when everything goes wrong, if you are detail oriented and self motivated with a passion to learn and improve your skills and knowledge, we have a perfect job for you !
What do we want from you ? (Our Expectations) :
- Zero to 2 years experience in Linux Operating System.
- Flexible working hours - able to support occasional nights, weekends, and call-ins, able to quickly adapt to a constantly changing faced paced environment. Open to travel to sites.
- An ideal person who is excited and motivated about running and supporting a production - grade critical infrastructure and looks for opportunities to improve processes with automation.
What are you required to do ? (Your Responsibilities) :
- Proactively maintain and develop all linux infrastructure technology to maintain a 24*7*365 uptime service.
- Engineering of systems administration-related various solutions for our various SAAS products and projects as well as operational needs.
- Proactively monitoring system performance and capacity planning.
- Providing technical support to customers for Applications, Operating systems, and networking.
- Will also be the first point of contact for our clients, where installations are placed on a permanent basis, for basic troubleshooting and problem solving.
- Fault finding, analysis and logging information for reporting of performance exceptions.
- Maintain best practices on managing systems and services across all environments.
Skills & Qualification Required (Add Value) :
- Graduate - Preferred to have Bachelor‘s Degree in Engineering, Computer Science or related field.
- He / She should be familiar with the installation and configuration of Linux operating systems and setup and operation of TCP/IP networking on Linux systems also familiar with Internet concepts including SMTP, IMAP, POP, HTTP, DNS, LDAP and related protocols.
- You should possess excellent communication skills .
- Knowledge of Email concepts, Helpdesk Concept , VoIP Concept , Cloud computing will be an added advantage.
About the Role
We are looking for a proactive and technology-focused Junior Presales Executive to support our business growth initiatives. The ideal candidate should have a strong understanding of modern IT technologies and possess excellent communication and presentation skills to engage with customers, understand business requirements, and demonstrate technology solutions.
This role involves interacting with clients, conducting solution presentations, participating in customer visits, and supporting the sales team in preparing technical proposals and demonstrations.
Key Responsibilities
- Participate in customer meetings and requirement-gathering sessions.
- Conduct technology demonstrations, solution showcases, and presentations for prospective clients.
- Assist in preparing proposals, solution documents, RFP/RFI responses, and statements of work.
- Work closely with technical teams to understand solution offerings and customer requirements.
- Support sales teams during client engagements and business discussions.
- Research customer environments and identify opportunities for technology-driven improvements.
- Prepare technical presentations, product comparisons, and value proposition documents.
- Maintain knowledge of emerging technologies and industry trends.
- Build relationships with customers and act as a trusted technology advisor during presales engagements.
- Coordinate with internal delivery teams to ensure proposed solutions align with customer requirements.
Required Skills
Technical Knowledge
Good understanding of one or more of the following:
- Microsoft 365
- Azure Cloud Services
- Cybersecurity & Compliance Solutions
- Networking Fundamentals
- Endpoint Management (Intune)
- Microsoft Defender
- SharePoint Online
- Power Platform
- SaaS and Cloud Technologies
- IT Infrastructure and Managed Services
Soft Skills
- Excellent verbal and written communication skills.
- Strong presentation and public speaking abilities.
- Customer-focused mindset.
- Professional appearance and business etiquette.
- Ability to explain technical concepts to non-technical audiences.
- Willingness to travel for customer meetings and technology events.
Qualifications
- Bachelor's degree in Information Technology, Computer Science, Engineering, or related field.
- 1-3 years of experience in Presales, IT Sales Support, Technical Consulting, or Solution Demonstration roles.
- Freshers with excellent technology knowledge and communication skills may also be considered.
What We Offer
- Exposure to cutting-edge technologies in Cloud, AI, Cybersecurity, and Digital Transformation.
- Opportunity to engage with enterprise customers across various industries.
- Career growth into Senior Presales, Solution Consulting, or Business Development roles.
- Hybrid work model with flexibility.
- Continuous learning and certification opportunities.
Preferred Attributes
- Confident in customer-facing situations.
- Passionate about technology and innovation.
- Ability to quickly learn new products and solutions.
- Strong organizational and documentation skills.
- Self-motivated and result-oriented professional.
Note: Candidates should be willing to commit to a minimum of 2 years of service after successful completion of probation, ensuring long-term career growth and mutual success.
Job description:
Job Title: Sales Engineer
We are looking for a motivated Sales Engineer to promote and sell engineering products and technical solutions to industrial and commercial customers. The role involves identifying new business opportunities, understanding customer requirements, preparing quotations, conducting product presentations, negotiating deals, and maintaining long-term client relationships.
Key Responsibilities:
Generate new business through field visits and customer interactions.
Promote engineering products and provide technical solutions.
Understand customer requirements and prepare quotations.
Build and maintain strong customer relationships.
Coordinate with internal teams for timely order execution.
Achieve monthly and quarterly sales targets.
Maintain sales reports and customer records.
Requirements:
Bachelor's degree in Mechanical, Electrical, Civil, Instrumentation Engineering, or a related field.
2–5 years of experience in technical/engineering sales (freshers with relevant knowledge may be considered).
Good understanding of industrial products and engineering systems.
Strong communication and negotiation skills.
Ability to read technical drawings and specifications.
Proficiency in MS Office and CRM tools.
Valid driving license and willingness to travel frequently.
Experience: 2–5 Years
Department: Sales & Marketing
Work Location: In person
License/Certification:
- work experience in sales engineering. (Required)
Work Location: In person
Provide technical and sales support to channel partners and customers
Conduct product demos, installations, and site visits
Drive lead generation through events, application-based marketing, and new product initiatives
Build and manage strong relationships with electrical channel partners
Support channel onboarding and development
Handle customer and internal queries efficiently
Prepare product comparisons and competitor analysis
Track lead pipeline vs forecast and support conversions
Gather market insights and competitor information
Territory:
- Regional coverage within overnight travel distance from base location
As a Solutions Engineer/Sales Engineer, you will act as a trusted technical advisor to prospective customers in the US market. You will own the technical evaluation journey end-to-end, from the first discovery call to closing the deal, by demonstrating how our platform solves real-world data integration challenges. This role involves working closely with global customers (primarily North America ), designing scalable architectures, running tailored product demos, and building proofs-of-concept that showcase value.
Responsibilities:
- Run technical discovery calls with Heads of Data, Data Engineering Managers, and CTOs to understand their stack, pain points, and constraints. These are global conversations, primarily with customers in North America and Europe, and you will own them end-to-end.
- Design and present reference architectures showing how Hevo fits into their existing data stack (e. g., Salesforce, Postgres, GA4 Snowflake, dbt).
- Run live product demos tailored to the customer's stack. These are not scripted walkthroughs. You will need to read the room, adapt on the fly, and handle unexpected technical questions with confidence.
- Own the technical evaluation from the first conversation to the closed deal by addressing deep technical questions and earning trust with engineering teams.
- Build proofs-of-concept by configuring real pipelines from source systems (Salesforce, Outreach, Postgres, MySQL) into destinations like Snowflake or BigQuery.
- Develop deep expertise in the data integration landscape, including native solutions from AWS, GCP, and Azure (AWS Glue, Azure Data Factory, Google Cloud Dataflow) as well as other data pipeline and integration platforms, and articulate Hevo's technical advantages in a way that lands with both technical and non-technical buyers.
- Partner with Account Executives to drive technical wins and with Customer Success to ensure smooth handoffs after a deal closes.
- Share customer feedback and patterns with Product and Engineering to influence the roadmap.
Requirements:
- 2 to 6 years of hands-on experience as a Data engineer, Analytics engineer, ETL/ELT developer, or Data warehouse engineer.
- Experience building and operating real data pipelines in production, including handling source schema changes, failures, and reliability issues.
- Strong fundamentals in SQL and at least one cloud data warehouse (Snowflake, BigQuery, or Redshift).
- Experience with at least one orchestration or transformation tool (Airflow, dbt, or similar).
- Exceptional communication and presentation skills.
- This is non-negotiable. You will be the face of Hevo's technical capability to a global customer base. That means:
- Your spoken English is clear, confident, and easy to follow for an international audience.
- You are comfortable presenting to groups of 5 to 15 people, including senior technical leaders, over video calls.
- You can structure a technical narrative, not just answer questions but guide a conversation toward the right conclusion.
- You can hold your own when a customer pushes back or challenges your recommendation.
- You have presented or demoed something technical to an audience before, in any context: internal reviews, client calls, meetups, or conferences.
- Genuine interest in customer-facing work, even if you have not done it formally before.
Good to have:
- Experience with CDC tools or data integration platforms, whether cloud-native (AWS Glue, Azure Data Factory, or Google Cloud Dataflow) or third-party pipeline and integration tools.
- Exposure to multiple source system types such as CRMs, ad platforms, SaaS APIs, and OLTP databases.
- Public technical writing, conference talks, or open-source contributions.
- Prior experience in customer conversations, even informally. For example, presenting to internal stakeholders or analytics teams or working with international teams across time zones.











