Position: Manager/Sr. Manager - Presales
Location: Mumbai / Delhi
About NxtGen
NxtGen is an emerging leader in data center and cloud4based services that help powering businesses to grow by cutting through complexity and saving on cost.
Our advanced solutions can be provided both from our own High Density Data Center (HDDC™) facilities or deployed at On4Premise Data Centers (OPDC™) that are managed centrally.
Our Enterprise Cloud Services™ (ECS) provide private and public clouds or hybrid cloud infrastructure hosted on OPDC™ or HDDC™. NxtGen’s advanced infrastructure enable companies to simplify IT infrastructure, reduce running costs, and enable business growth by creating additional capacity from existing infrastructure. By providing the right public or private infrastructure, NxtGen helps companies meet dynamic business demands.
With the support and trust of Intel Capital, Axon Partners, and International Finance Corporation (IFC), NxtGen continues to push the boundaries of the IT infrastructure domain with its unique and cost-effective solution.
To know more about us log on to www.nxtgen.com , https://www.youtube.com/watch?v=s6GNShHFRRg
Job Overview
- • Responsible for technical and business requirements, discovery, proposal preparation support and technical presentations to customers for NxtGen’s full suite of products and solutions.
- • Serves as technical consultant for: Cloud, hosting, Virtualization, and Managed Services.
- • The presales manager is also responsible for providing technical training for the sales team.
Job Responsibilities
- • Performs customer discovery discussions to understand and document business needs and design requirements necessary for the formulation of optimal solutions
- • Creatively designs solutions for customers using the best mix of NxtGen’s, products. Alters the design as needed to result in the customer choosing the NxtGen’s solution
- • Determine client requirements and provide designs for Hosting Services, Cloud, Virtualization (VMware, KVM, Hyper4v) Outsourced infrastructure solutions (managed and un4managed), specialized Enterprise application suites
- • Conceptual and working knowledge of AWS/Azure/Google Cloud.
- • Provide technical expertise during requirements gathering and analysis, document technical designs and support manuals, and drive test and deployment processes for Hadoop Cluster
- • Conceptual knowledge on various distributions of Hadoop.
- • Working knowledge on various Backup technologies like Symantec, Commvault.
- • Creatively design DR solutions for customers understanding their current infrastructure by using third party tools or in-built replication technologies.
- • Possess knowledge on Dockers, Containers & Dev Ops.
- • Understand power, cooling, and other environmental constraints on a client’s outsourced infrastructure
- • Develop and grow technical knowledge base in Hosting Services, Cloud, Virtualization, Outsourced infrastructure solutions (managed and unmanaged), specialized Enterprise application suites
- • Documents, via diagrams and writing, and presents the solution to the customer, describes the benefits of the solution
- • Builds relationships with customers serving as the technical liaison from sales to post4sales
- • Responsible for growing strategic product sales and revenue through proactive engagement with customers
- • Participates in strategic and tactical account planning
- • Follows industry technology trends through self4study and formal training and shares that knowledge with customers
- • Clearly communicates the customer design to the teams responsible for ordering, implementation, and ongoing support
- • Provides technical training and development support to the local branch
- • Leads internal cross4functional teams to obtain required approvals of non4standard designs for customers
- • Provide sales engineering support remotely across multiple time zones
- • Travel for customer and team meetings
NxtGen is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, national origin, disability, age, military status or veteran status, genetic information, or any other status protected by applicable law.
Subodh Popalwar
Software Engineer, Memorres
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Job Summary
Cloud Production Support Engineer(PSE) is responsible for fulfilling the day-to-day infrastructure and service requests from the application teams across AWS, CI/CD solutions and observability tools. You will be expected to handle production issues in collaboration with the cloud Infrastructure and application teams.
Responsibilities and Duties
- Troubleshoot production Issues: When technical issues with the cloud infrastructure components arise, PSE must act quickly to analyse the available data and find the root cause of the problem. They may then develop a solution or escalate the problem to other engineering team members while providing stakeholders with progress updates.
- Infrastructure provisioning and modification: Application teams may request to create new infrastructure or modify the existing ones in AWS based on their requirements via the ticketing tool. PSE should ensure that the required data/info is available on the ticket and provide a resolution based on the given SLA.
- Alert Management: Alerts from the observability tools will be received on multiple channels according to the notification settings. PSEs are expected to acknowledge the alerts, troubleshoot the issue, close the alert based on the given SLA, or escalate to the cloud infra/DevOps team for further diagnosis.
- Onboarding, Off-boarding and access management: Whenever an employee joins or leaves the organization, you will receive an onboarding or offboarding request.
- Prepare Technical Documentation: PSEs must prepare documentation when logging product issues, as they must note all details, including their observations, diagnoses, and action steps. Other everyday tasks include weekly reports summarising production performance, upgrade release notes, and troubleshooting guides.
- Product Improvements: Since PSEs have good exposure to the product issues, they should work closely with the PMs+EMs, pass the feedback on the product, and get the improvements/fixes included in the product roadmap.
- Adherence to SLA and timelines: PSEs should always adhere to the timelines shared with other teams for closure of fixes and deliver outcomes as per the SLA guidance agreed with business teams
- Reporting: Report & track weekly regarding SLA metrics, tickets being worked and closed by PSEs/transferred tickets. Identify and devise how productivity can be captured at the individual level and report the same monthly.
Qualifications and Skills
- Degree in Computer Science/Information Technology.
- Two years or more experience in Cloud and system administration.
- Experience troubleshooting in complex environments using monitoring tools.
- Demonstrated experience with containerisation technologies (Docker, Kubernetes, etc.)
- Hands-on experience with the most common AWS services.
ob Description
Job Requirement:
-
Experience with OKTA planning, implementation, and operations
-
Configure Okta to provide enterprise Single Sign-On services and enable Multi-Factor Authentication (MFA) platform features for internal and external applications
-
Identify required attributes, customizing log in pages and implement security policies
-
Follow SDLC, change management and document the procedures on OKTA solutions to meet compliance requirements
-
Hands on experience supporting and assisting users with access issues.
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Assess integration opportunities from technical perspective and provide solutions
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Anticipate, identify, track and resolve technical issues
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Experience in integrating Okta with on-premises directory and Cloud.
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Experience with Cloud technologies (Google Cloud Platform, Azure or AWS)
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Understanding of cloud computing architecture, technical design and implementations, including Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as a Service (SaaS) delivery models
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Experience in various authentication standards such as Security Assertion Markup Language (SAML), OAuth and OpenID Connect
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Experience with various LDAP products including Active Directory and Azure
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Familiarity with SCIM and knowledge of various API authentication standards
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Mentoring and training others in the use and functionality of the Okta SaaS products including MFA and ensuring analysis, design, implementation, and support artifacts meet or exceed established Service Level objectives
-
Experience working in Agile development environments
-
Expertise in OKTA, Access Gateway, Single Sign-On, Adaptive MFA, Universal directory, Advanced Server Access, API Access Management, Secure authentication, access management systems, Identity as a Service (IDaaS), WS-Federation, OAuth, OpenID Connect
-
Qualifications
Required Education & Experience
-
5+ years of experience in implementing, integrating, and supporting Okta's cloud technologies
-
5+ years of experience in implementing Active Directory and Azure AD technologies
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Ability and willingness to develop creative solutions to business problems and work well within a team environment
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Must have good communication and collaboration skills
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Solid diagnostic, testing, and problem-solving skills
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Good organizational and time management skills
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Must be team-oriented and able to collaborate across many participating teams
Preferred Candidate
-
Okta Certified Professional or Okta Certified Administrator or Okta Certified Consultant certification
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Experience with Identity Governance Products (SailPoint, Oracle, Saviynt etc.)
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Experience with Privileged Access Management (CyberArk, BeyondTrust, Thycotic etc.)
-
Experience with Linux and Windows Operating Systems
Work Location : India/Remote
Work Timing : 6:00 PM 3:00 AM IST (US Shift)
Roles & Responsibilities
- Part of a Cloud Governance product team responsible for installing, configuring, automating and monitoring various Cloud Services (IaaS, PaaS, and SaaS)
- Be at the forefront of Cloud technology, assisting a global list of customers that consume multiple cloud environments.
- Ensure availability of internal & customers' hosts and services thru monitoring, analysing metric trends, investigating alerts.
- Explore and implement a broad spectrum of open source technologies. Help the team/customer to resolve technical issues.
- Extremely customer focused, flexible to be available on-call for solving critical problems.
- Contribute towards the process improvement involving the Product deployments, Cloud Governance & Customer Success.
-
Skills Required
- Minimum 3+ Years of experience with a B.E/B.Tech
- Experience in managing Azure IaaS, PaaS services for customer production environments
- Well versed in DevOps technologies, automation, infrastructure orchestration, configuration management and CI/CD
- Experience in Linux and Windows Administration, server hardening and security compliance
- Web and Application Server technologies (e.g. Apache, Nginx, IIS)
- Good command in at least one scripting language (e.g. Bash, PowerShell, Ruby, Python)
- Networking protocols such as HTTP, DNS and TCP/IP
- Experience in managing version control platforms (e.g. Git, SVN)
• Product & Technical Presentation – Customers / Partners
• Pre-Sales Support (DEMO and POC).
• RFP’s evaluation, Solutioning & Response.
• Handling Technical Queries and Troubleshooting for existing and new Customers.
• Keep up-to-date on competitive solutions, products, and services.
• OEM – Technical relation.
• Building Business with Team
What you will do:
- Customer Oriented: Being obsessed with providing the highest quality product and experience to the customer.
- A Go-Getter: Being a highly driven individual who goes that extra mile to deliver an outstanding product to the business team.
- Analytical and a Problem Solver: Understanding the needs and requirements and accordingly conceptualizing and designing solutions for the problems.
- Data Driven: Maintaining a track record of data driven decision making
- Adaptable: Demonstrating the ability to work in a fast paced and hyper-growth environment where the requirements are constantly changing.
- A Technology Geek: Being fanatical about technology and always on the look-out for newer and better ways of building solutions
- A Team Builder: Being a thoughtful interviewer/ mentor who constantly raises the bar for excellence. Mentoring and coaching tech talent to become tomorrow’s leaders, ensuring each new hire be significantly better than the team to raise the collective bar.
- A Visionary: Complementing product and design leadership with finding the right solution to the problems company is trying to solve for tomorrow.
- Entrepreneurial Mindset: Aligning our cross-functional teams to design and develop products aligned with our ambitions and strategy.
What you need to have:
- Good to have Bachelors/ Masters in Computer Science or a related field from IITs/ NITs/ BITS Pilani or other premium institutes
- 7 + years of overall experience with 2 to 5 years of people management experience as an Engineering / Software Development Manager
- Experience with managing people and projects is a must
- Expertise in J2EE server technologies
- Experience with web technologies and microservices architecture, Java, Linux, Apache, MySQL, solr, memcache, redis, javascript, ajax etc.
- Experience with high performance websites catering to high daily traffic is a plus
- Excellent teamwork skills, flexibility, and ability to handle multiple tasks
- Experience with API Design, ability to architect and implement an intuitive customer and third-party integration story
- Ability to think and analyze both breadth-wise (client, server, DB, control flow) and depth-wise (threads, sessions, space-time complexity) while designing and implementing services
- Exceptional design and architectural skills
- Some of the technologies/frameworks that we work on - Microservices Architecture, Python, Rest/gRPC, Node.js, MySQL, Postgres, AWS, ReactJS, React Native, Kubernetes
Sitecore Sr. Developer/ Lead/ Architect Jobs:
At Pattem Digital, we seek passionate and competent Sitecore Developers with an industry-valued skill set. The Senior Sitecore Developer would keep playing around to build and develop internal and external web apps. They should have a strong background in building top-notch, maintainable, scalable, and high-end web apps with a Microsoft technology stack that includes the latest app versions of ASP.NET, .NET, VB.NET, C#, and Ektron CMS Platform.
Know your work:
- You would be involved in developing features using .NET custom apps along with Sitecore CMS components based on features specs and tech designs.
- It would be best if you offered value while creating feature specifications and tech design schematics.
- It would be best if you took care of requirements analysis and gathering while handling storyboarding, developing use cases, and creating functional requirements and specifications.
- Handle database model creation and build out different models with the aid of SQL Server. You should be able to surface your data to various user interfaces through object-oriented techniques with the help of object-to-relational mappers.
- Contribute to creating new database models and building out new models with the aid of SQL Server. You can then surface your data to the user interface with the help of object-oriented techniques and object-to-relational mappers.
- Contribute to creating new database models and building out new models with the aid of SQL Server. You can then surface your data to the user interface with the help of object-oriented techniques and object-to-relational mappers.
- Create a new web UI with server-side functionality with the aid of ASP.NET MVC, ASP.NET Web Forms, and SharePoint.
- Enable feature-focused unit with system testing
- Contribute to facilitating acceptance, performance, and load testing procedures, monitoring your results, and focusing on issue remediation.
What we need:
- We are looking for someone with more than 5 – 10 years of experience in Sitecore with interest in pursuing Sitecore developer jobs in Bangalore
- 3+ years of experience developing REST API Web Services
- 4+ years of Sitecore developer experience, preferably version Sitecore 9 and above
- 3+ years of experience in writing SQL queries and database management
- 1+ year of experience using one of the CI-CD tools like Azure DevOps, Jenkins, etc
- 1+ years of writing unit tests using one of the .net unit testing frameworks
- A high-end understanding of computer science and object-oriented programming (OOP) is mandatory.
- Experience working on Test-Driven Development, designing relational databases as well as optimizing database structure to improve the performance and maintainability
- Optimization of database structure, experience working on work item tracking, source control, and Team Foundation Server management are preferred.
- Deep knowledge of the .NET 3.5/4.0 Framework that includes Visual Studio 2008/2010, ASP.NET, C#, ADO.NET, CSS, and jQuery is given due importance.
- Experience working on n-tier architectures such as Business Logic Layer, UI, and Data Layer with service-oriented architectures is vital.
- Working with Object Relational Modeling (ORM) and tools like Linq and NHibernate are given due credits.
- The Sitecore Engineer should have experience working on latency web apps with performance and optimal memory management with scalability as a key focus.
- Candidates should be passionate about building high-quality systems using exemplary software implementation practices.
- Experience working on implementation and development with Microsoft SharePoint with SQL Reporting Services and DBA experience would be a huge plus.
What you get:
- Extraordinary workplace and colleagues in the IT corridor of Bangalore
- Competitive salary at par with the best in the industry
- Immense exposure to new technologies
Notice Period & Location :
- Number of Positions – 15
- Notice Period – Immediate
- Location – Bangalore, Permanent WFH.
Founded by two MDI alumnus, it is a student centric and personalised learning platform that delivers enjoyable learning content as per the state boards. This ed-tech provides a solution which is easy to use, lets students enjoy learning, makes life easy for a teacher and delivers learning in the language that students are most comfortable. The organisation has worked in 14 states across India and awarded Google India under "Impacting Change through Digital".
- Taking ownership of the current web based reporting backends of our current solutions/ apps and developing/ stabilizing/ scaling them further as per product plans
- Ensuring development and ongoing growth of a web based content management engine as the central node of our apps and tablet based learning products.
- Licensing, Encryption, Reporting & Analytics for all our products have to be integrated into a single user and licensing management backend.
Desired Candidate Profile
What you need to have:
- Deep and Practical experience with Node. JS (primary work component), Firebase, AWS/ Heroku, SQL/ NoSQL Databases with Server side integration.
- 2-3 years of deep hands-on experience with web based solutions, backend development and web development in the above mentioned tech.
- Should have worked on a web based backend in Node.JS for preferably an android app based solution which had scaled to a large number of users.
- Developed, managed and scaled usage/ analytics and reporting of end user based solutions.
- Should have developed and managed APIs.
- Should have practical experience of integrating and managing online payment systems.
- Built and managed online learning platforms with login, video security, online payment and reports.
WHAT WE DO?
http://karmalife.ai/">KarmaLife (Onionlife Private Limited) is a financial solution that addresses the unmet liquidity needs of India’s gig and contract workforce. KarmaLife captures real-time data associated with work and financial transactions, and applies machine learning & AI to viably provide relevant, affordable and easy-to-use financial services, including credit, savings and insurance. KarmaLife partners with employers and aggregators of blue collar workers to package these services as financial wellness benefits that in turn enhance worker productivity and retention.
To learn more about the solution, watch this 3 min https://www.youtube.com/watch?v=EUbj29GAOeA&;feature=youtu.be">video
WHAT YOU SHALL DO?
We are looking for someone who can provide astute technical support. Giving such assistance means that it's all about solving problems from the moment they call the customer service line until the caller’s issues are resolved. This is a high-impact role that will provide a well-rounded perspective on the Finance Products at http://karmalife.ai/">KarmaLife and brings with it, the opportunity to collaborate and interact with multi-functional teams inside Karmalife and at the partner organization.
- Performs diagnostics and maintenance of Applications
- Configures and troubleshoots backend Applications
- Performs customer request/problem identification and follows defined procedures to resolve correctly.
- Does incident tracking and takes necessary action to resolve the issue
- Documents troubleshooting efforts and customer information in data capture tool and when required, transfers call or promptly notifies responsible party for resolution
- You will have direct communication with client’s teams and will liaise closely with internal teams to reproduce and resolve issues.
- Managing communication channels, such as e-mail, phone and other support management applications.
- Maintaining high customer satisfaction ratings and service level agreements
- May complete and resolve non-call customer contact requests received by web or email
WHO WE ARE LOOKING FOR?
We are looking for someone Technical Support Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs.Candidates who share our vision of building inclusive FinTech for India’s fast-growing gig economy.
An ideal candidate would have the following qualifications:
- Education in an IT background or 2+ years of working experience with Linux/Unix environments.
- Knowledge of AWS or other Public Cloud Platform
- Scripting with BASH or Python - intermediate level
- Log parsing and analysis
- Flexibility in using different technologies/platforms
An ideal candidate would have the following skills:
- Oral & written: To communicate technical issues, no matter the customer's background or experience level & to provide step-by-step technical help, both written and verbal.
- Problem articulation: Ability to ask+articulate customer problems & translate a solution.
- High on ownership: Motivated and enthusiastic to discover and learn new technologies + disciplined
- Team player: Is able to shift between coordination, cooperation and collaboration quickly.
5. Agility: Ability to quickly assess the situation and display a strong bias for action.
Location: Bangalore is preferred
Bonus: If you have experience working with B2B startups & technical client support roles
Perks of working at Karmalife:
- We offer competitive compensation, unparalleled growth & learning, and the upside of an early stage company.
- We take growth & learning seriously, you will have excellent mentors.
- Looking to own something from your early days , karmalife is your best bet then, we appreciate and reward ownership.
Follow CutshortSubodh Popalwar
Software Engineer, Memorres