Data Engineer

You will be responsible for building a highly-scalable and extensible robust application. This position reports to the Engineering Manager.

Responsibilities:

• Align Sigmoid with key Client initiatives
• Interface daily with customers across leading Fortune 500 companies to understand strategic requirements
• Ability to understand business requirements and tie them to technology solutions
• Open to work from client location as per the demand of the project / customer.
• Facilitate in Technical Aspects
• Develop and evolve highly scalable and fault-tolerant distributed components using Java technologies.
• Excellent experience in Application development and support, integration development and quality assurance.
• Provide technical leadership and manage it day to day basis
• Interface daily with customers across leading Fortune 500 companies to understand strategic requirements
• Stay up-to-date on the latest technology to ensure the greatest ROI for customer & Sigmoid
• Hands on coder with good understanding on enterprise level code.
• Design and implement APIs, abstractions and integration patterns to solve challenging distributed computing problems
• Experience in defining technical requirements, data extraction, data transformation, automating jobs, productionizing jobs, and exploring new big data technologies within a Parallel Processing environment
• Culture
• Must be a strategic thinker with the ability to think unconventional / out:of:box.
• Analytical and solution driven orientation.
• Raw intellect, talent and energy are critical.
• Entrepreneurial and Agile : understands the demands of a private, high growth company.
• Ability to be both a leader and hands on "doer".

Qualifications: -

• 3-5 year track record of relevant work experience and a computer Science or a related technical discipline is required
• Experience in development of Enterprise scale applications and capable in developing framework, design patterns etc. Should be able to understand and tackle technical challenges, and propose comprehensive solutions.
• Experience with functional and object-oriented programming, Java (Preferred) or Python is a must.
• Hand-On knowledge in Map Reduce, Hadoop, PySpark, Hbase and ElasticSearch.
• Development and support experience in Big Data domain
• Experience with database modelling and development, data mining and warehousing.
• Unit, Integration and User Acceptance Testing.
• Effective communication skills (both written and verbal)
• Ability to collaborate with a diverse set of engineers, data scientists and product managers
• Comfort in a fast-paced start-up environment.

Preferred Qualification:

• Experience in Agile methodology.
• Proficient with SQL and its variation among popular databases.
• Experience working with large, complex data sets from a variety of sources.

About the company we are hiring for

Here, we are passionate about helping vacation rental owners and managers

grow their business. Backed by Bessemer Venture Partners, we have grown to the global

leader of short term rental revenue management systems that drive revenue growth. We

attribute our success to our belief that the people are the most important part of a

business, and our commitment to being a fantastic place to work.

It's with that in mind that it is looking to add a Customer Success Associate (Spanish

Speaking) to our growing team. We’ve recently built out a new pooled service offering for

our SMB segment and you will be a key asset in developing and executing the strategy. This

is an exciting opportunity for someone with a solid grasp of customer success processes

who’s looking to take their expertise and leverage it in a hybrid model of pooled service and

dedicated service! You’ll serve as the go-to resource for other team members. Retaining

customers ensures it can maintain its foothold as the market leader in the industry

and execute on our aggressive growth plans.

Before reading further...

It is passionate about diversity and cultivating our team’s potential. If you’re hungry

for a good opportunity, but don't meet every point in this job description, please apply

anyway!

As our Customer Success Associate, you'll be responsible for:

● Securing annual subscription renewals and upsell opportunities

● Driving customer adoption, retention, and satisfaction for assigned book of

accounts

● Monitoring and reporting on the health and risk of assigned accounts ●

Managing approximately 150-200 accounts at a time

● Analyzing customer performance data and making recommendations to ensure

revenue growth

● Providing thoughtful, empathetic, and personalized email communication postimplementation

● Supporting our internal Customer Success team by fulfilling partner requests in a timely

manner

● Assisting partners in solving technical and strategy related issues ● Providing best

practices and proactive outreach to partners to ensure they are on their journey to

success

● Maintaining a deep understanding of suite of products ● Working with crossfunctional teams to drive better collaboration and customer experience

● Being the voice of the customer back to our Product organization, communicate

trending customer feedback and ideas

So what kind of person are we looking for in this role? The person who will be

successful in this role will be:

● Curious: By nature, you have a knack for learning the ins-and-outs of software

●Going: You love going above and for teammates and customers

●Detail Oriented: You have a unique ability to proactively identify and address all

customer concerns and colleague needs with thoroughness and precision.

●Empathetic: You provide thoughtful communication which is the foundation of

strong relationships.

●Outgoing: You are enthusiastic and confident in your ability to quickly connect

with new people

Now that we've told you what the job looks like, here are the qualifications we're

looking for in a candidate:

● Willing and able to work in the CEST Time Zone

● 1-2 years of relevant customer success/support experience in a SaaS environment ●

Strong communication skills - you have experience explaining technical concepts to

customers in a professional and thoughtful manner

● Experience being customer centric - you have the ability to understand customer

pain points and genuine desire to help our customers resolve issues ● Experience

working with software or the ability to learn a wide variety of tools ● Fluent in

Spanish

• Must have knowledge in Angular or React frontend and Node JS
• Write reusable, testable, efficient code
• Knowledge of creating front-end applications using HTML5, CSS, and Javascript.
• Candidates should have Knowledge of recent Angular versions and should be comfortable working independently.
• Should have working experience with database modeling, ability to plan DB schema and write queries with ease(MongoDB, MYSQL, Redis)
• Implementation of security and data protection
• Comfortable working with Git/Github
• Ability and willingness to manage multiple projects and tasks.

Position Responsibilities:
1.     Design, implementation, and deployment of applications
2.     Expert knowledge in performance, scalability, enterprise system architecture, and engineering best practices.
3.     Functionally decompose complex problems into simple, straight-forward solutions.
4.     Work extensively with cross-functional teams across.
5.     Work with the business team and project managers to convert functional requirements into detailed technical specifications.
6.     The ideal candidate will be a leader, builder, and operator. He/she should be able to operate in a very fast-paced environment where time to hit the market is supercritical.

Desired Candidate profile: 
1.     A Bachelor's/Master’s degree in Computer Science or equivalent combination of technical education from Elite College or institution and work experience.
2.     4+ years of Software Development experience.
3.     Excellent object-oriented design and coding skills (Java, C++ on a UNIX or Linux platform).
4.     Very strong software development background including design patterns, data structures, test-driven development.
5.     Ability to design and implement systems end to end on your own while maintaining highest coding standards.
6.     Excellent knowledge of design patterns and ability to reflect it in their code.
7.     Ability to lead projects and mentor junior engineers on the same.
8.     Mandatory work experience in skills sets: REST API, JDBC, RDBMS (PostgreSQL, MySQL)
9.     Solid Experience with distributed (multi-tiered) systems, algorithms, and relational databases.
10.  Software development experience in Servlet, JSP, Spring, AWS, S3, SQS, building web services and highly scalable applications or Google Cloud Suite.
11.  Excellent verbal and written communication skills.

• Producing clean, efficient code based on specifications.
• Fixing and improving existing software
• Integrate software components and third-party programs
• Verify and deploy programs and systems
• Troubleshoot, debug and upgrade existing software
• Gather and evaluate user feedback
• Recommend and execute improvements
• Create technical documentation for reference and reporting

• Must have good experience on Asp.Net, MCV, C#, Java script, Jquery etc.
• Familiarity with Agile development methodologies
• Experience with software design and development in a test-driven environment
• Knowledge of coding languages (e.g. C#,VB, JavaScript) and frameworks/systems (e.g. AngularJS, Git)
• Experience with databases and Object-Relational Mapping (ORM)
• Ability to learn new languages and technologies
• Excellent communication skills

• Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns
• Design, build and maintain our social media presence
• Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
• Identify trends and insights, and optimize spend and performance based on the insights
• Brainstorm new and creative growth strategies
• Plan, execute, and measure experiments and conversion tests
• Collaborate with internal teams to create landing pages and optimize user experience
• Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points