HR Business Partner - Tech Product Firm

### Responsibilities:

* Collaborative Development:

 - Work closely with Product, UX/UI, and Backend teams to design, build and extend consumer facing products, platforms, and features.

* Reusable Components:

 - Develop reusable iOS software components for our platform, ensuring modularity and maintainability.

* Continuous Integration and Delivery:

 - Collaborate with QA to implement CI/CD pipelines for automated and manual testing, ensuring app releases maintain high standards.

* Performance Monitoring:

 - Monitor the performance of live apps, continuously improving code quality and user experience.

* Innovation and Evaluation:

 - Stay updated with new mobile methodologies and technologies, evaluating their potential integration into our development process.

### Requirements:

* Proven Experience:

 - Demonstrated experience in developing mobile applications, specifically on the iOS platform using Swift.

* Modern Development Practices:

 - Up-to-date knowledge of modern iOS programming paradigms and experience with native app development.

* API and SDK Expertise:

 - Experience in API design, SDK architecture, and the mobile software lifecycle development practices.

* UX/UI Design:

 - Strong exposure to UX/UI design with experience in creating intuitive apps with pixel-perfect interfaces.

* Computer Science Fundamentals:

 - Solid understanding of algorithms and data structures.

* Methodologies:

 - Familiarity with SDLC and Agile methodologies.

* Startup Experience:

 - Prior experience working in a startup environment is a plus.

Who are we?

SocialPilot, a SaaS product, is an easy-to-use social media marketing tool that helps professionals, teams, and businesses automate their social media management. It helps customers at every step – right from publishing posts on their profiles to analyzing their posts’ performance.

About the role:

• Profile - Conversion Rate Optimization
• Role - Full-time
• Grade - Manager / Senior Manager
• Location - Remote - Work from home / anywhere
• Work hours - Mon to Fri / Day Shift

You will be:

• Creating conversion optimization strategies using both qualitative (page evaluations, UX design principles, site reviews) and quantitative (traffic source analysis, web analytics tools) sources
• Conducting internal planning meetings and lead the development of A/B & multivariate testing road maps that will lift conversion rates
• Establishing and maintaining a clear backlog, and defining the optimization roadmap that will increase conversion, customer engagement, and other KPIs
• Aligning stakeholders on root issues and opportunities based on statistical data based evidence
• Identifying optimization opportunities, analyzing and interpreting site usage data and trends through rich and in-depth data analysis, consumer research (quantitative and qualitative), and usability studies.
• Creating high-quality, comprehensive deliverables such as project strategy decks, creative briefs, and weekly/monthly reports
• Troubleshooting and spotting existing issues with optimization test set-ups and present results internally through the production of high-quality documentation
• Organizing and visualizing website data to analyze, identify, and address friction points on a prospect’s path to conversion

What are we looking for?

• A data obsessed CRO Manager to help us convert prospects to users through each stage of the customer journey. The ideal candidate will not only help uncover and collect accurate data but connect the dots between data and the desired business outcomes. Above all, we are looking for a resilient team player who will revisit and re-experiment till the code is cracked
• 5+years' experience working specifically in CRO and Analytics
• Prior experience in working in the B2B/ SaaS setup in the international markets
• Advanced understanding of Web analytics such as Google Analytics, Adobe Omniture
• Deep understanding of conversion/persuasion best practices
• Good understanding of UX/UI design principles
• Copywriting skills, particularly the ability to write compelling value propositions
• Hands-on experience with any conversion optimization testing tools such as LiveBall, Optimizely, SiteSpect, Test&Target, HotJar, Unbounce, etc.
• Ability to manage multiple projects with rapidly changing variables and eager to take end-to-end ownership with little supervision
• Excellent attention to detail and strong organizational skills
• Proactive and self-motivated to seek answers, generate ideas, and develop new skills
• Impeccable English communication skills

About SocialPilot

For too long, too many SMBs and growing agencies have put up with underwhelming marketing software products that are “cheap” but painful to use, have too many frustrating features, and have severely delayed customer service and overall a very disappointing experience. And sure enough, as these agencies grow, they find themselves locked in annual contracts worth thousands of dollars for software products that they thought were “discounted”.

SocialPilot was created in 2014 to change this.

At SocialPilot, we believe that irrespective of the ticket size, SMBs and agencies deserve enterprise-class software that creates joyful experiences in their day-to-day marketing work. We think that being price competitive does not mean cheap and that just because an agency grows, does not mean that we should start charging them ridiculously. And yes, each and every customer’s business is equally important and deserves immediate attention including 24x5 chat, emails, and phone calls.

Today, over 9000 agencies and SMBs use SocialPilot to manage their social media publishing, analytics, and social engagement while collaborating with their team and clients.

Our impact so far

• Helped 9000+ marketing agencies and SMBs
• 1 billion+ social media posts published
• One of the fastest growing SaaS companies in India as listed by Inc 42
• Ranked as a “Great Product” consistently by G2, Capterra, SoftwareSuggest, and TrustRadius 

What we believe in

• Customer Obsession We put customers first while making decisions and planning future goals
• Ownership We believe in taking ownership of areas that we’re working on. We own up to our - successes and failures. Moving the needle matters more than just busywork
• Relentless When it comes to creation & innovation, we stop at nothing. We might fail at the first attempt, but we rise back fast to try again
• Nimbleness We respond rapidly to changing circumstances and customer needs
• Collaboration Our collaboration efforts extend to our partners and customers along with our internal team. We are stronger together

Why join us

• Work-life balance 5-days work week to help you make the most of work and life
• Open door policy Strong communication and transparency go a long way in creating stress-free workplaces. Got a question? Just ask the right person without any bureaucracy
• Zen-like workspace A modern, aesthetically pleasing workspace with an all-inclusive cafeteria and dedicated conference/meeting rooms
• Unwind Catch up with your colleagues or guests at our chic cafeteria for coffee or our catered lunches. Challenge your team at air hockey or perhaps catch the live cricket match while you’re at it
• Celebrate From birthdays to festivals - we don’t miss any occasion to celebrate however small or big

Experience : 3-7 yrs

Location: Noida/Mumbai

The Supplier Relationship Manager (SRM) is a B2B inside sales focused on acquiring new business by winning new participants in our early pay markets and managing and those relationships for long term repeat business. Our clients are large companies across the globe and the goals of SRM are to:

(1) Encourage their supply chains to participate in the C2FO marketplace for early payment and

(2) Foster long-term utilization of our working capital platform.

Prior experience in financial sales is desirable, but ultimately, we are looking for candidates with a high degree of general sales acumen. The SRM primarily uses multi-media channels (outbound & inbound calls, email, digital presentations, WhatsApp, etc.) to acquire new market participants and grow supplier relationships. All accounts are provided to SRM, generally with warm leads. Although there is no expectation of cold calling, SRM will often need to prospect to identify key financial decision-makers. Sales efforts are consultative; helping suppliers to identify the best working capital solution possible is paramount. High performance is acknowledged and rewarded with attractive incentives.

Good communication skills and persuasion skills is a must-have. Fluency in English and Hindi to deal with India clientele is required.

Duties and Responsibilities :

• Acquire new market participants and retain existing participants.

• Increase frequency & quality of market participation.

• Manage, cultivate, and grow a book of business consistent with buyer objectives.

Desired Skills and Experience :

• Fluent in English and Hindi

• B2B sales experience

• Highly motivated with excellent work ethic

• Ability to work efficiently in a fast-paced environment

• Capacity to adapt quickly within a dynamic sales program

• Strong selling, negotiating and consulting skills

• Effective interpersonal and analytical abilities

• Proficiency in MS Word, Excel and Outlook

Preferred skills, knowledge & ability requirements :

• Strong financial acumen

• Inside B2B sales experience

• Experience with SalesForce.com

• Good in mathematical skills

Qualification and Experience :

• Post-Graduation in Finance, Sales and Marketing (preferred but not mandatory)

• Min 2-6 years of experience in sale of financial products

About Us :

C2FO is working to deliver a future where every company in the world has the capital it needs to grow. Our technology provides an easy, low-cost way for businesses of all sizes to increase cash flow by receiving early invoice payments. Since 2008, C2FO’s online marketplace and innovative financial products have accelerated payments by more than one billion days for companies in over 180 countries.

Named one of Forbes’ “Fintech 50,” C2FO provides more than $1 billion in working capital each week for hundreds of thousands of businesses. C2FO has more than 500 employees worldwide, with headquarters in Kansas City and locations throughout Europe, Asia Pacific and Australia. For more information, visit http://www.C2FO.com" target="_blank">www.C2FO.com.

Commitment to Diversity and Inclusion:

As an Equal Opportunity Employer, we not only value diversity and equality, we cultivate teams that feel empowered to bring their authentic selves to work every day. We strive to create a workplace that reflects the communities we serve and our global, multicultural clients. We recognize the power of inclusion, emphasizing that each team member was chosen for their unique ability to contribute to the overall success of our mission.

We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business needs.

• Planning, budgeting and forecasting
• Developing a framework and providing guidance on planning, budgeting and forecasting to various functions and businesses and ensuring adherence to corporate guidelines
• Performing financial reporting, ad-hoc business analyses and financial modelling
• Presenting recommendations to category leadership on strategic decisions and planned future initiatives
• Providing controllership to the business and building processes that augments transparency and improves controls
• Validating scenario analysis/simulations/ ‘what if’ analysis prepared by Functional Heads/ SBU Heads
• Historical trend analysis of capital and operating expenditures for budget creation and decision support
• Consolidating and monitoring annual budgets and forecasts received from various functions and SBU Heads
• Facilitating financial reviews with business group and working with category leader to ensure effective finance and cost management
• Managing financial planning and analysis, forecasting product lines using the key input levers to the business– pricing, selection and convenience
• Facilitating weekly/ monthly/ quarterly reviews (MBR, QBR) with data analysis and follow through with category leader on actionable items for improving business metrics over a period of time
• Providing commentary for budget vs. actual result variations

What you need to have:

• Qualified CA/ICWA with 3+ years of post-qualification experience
• In-depth knowledge of costing, reconciliation, planning, budgeting and forecasting
• Experience developing financial reports and metrics    

Responsibilities:

• Write well designed, testable, scalable and efficient code and oversee assigned programs (e.g. conduct code review) and provide guidance to team members
• Apply design principles to ensure code modularity and error handling at appropriate levels
• Communicate software requirements to development teams
• Evaluate and select appropriate software or hardware and suggest integration methods
• Address technical concerns, ideas and suggestions and provide technological solution to it
• Monitor systems to ensure they meet both user needs and business goals
• Design the overall structure of the platform and oversee programs to ensure the proper implementation of the architecture

Desired Skills and Experience

• 2-7years of relevant experience in an online start-up with a record of substantial achievements

in the specific role

• Strong programming foundation in PHP, MySQL, Oops Concepts and can develop core PHP based applications
• Must have worked on MVC frameworks – Laravel, CodeIgniter, Cake PHP or Zend.
• Experience with JavaScript and jQuery for producing AJAX applications.
• HTML5, CSS3, XML knowledge is mandatory
• Ability to make modifications to the systems with little or no interruption of service
• Solid exposure to API integrations and familiar with various design & architectural patterns
• Understanding fundamental design principles behind a scalable application
• Ability to thrive in a fast-paced, deadline-driven environment