HR Business Partner - Tech Product Firm

Job Description:

We are seeking a talented and experienced Backend Developer with a strong proficiency in Node.js and expertise in database management. As a Backend Developer, you will play a crucial role in the development and maintenance of our software systems, ensuring their high performance and responsiveness.

Responsibilities:

·      Design, develop, and maintain backend services using Node.js.

·      Collaborate with cross-functional teams to define software requirements and specifications.

·      Optimize and scale applications for maximum speed and scalability.

·      Implement security and data protection measures.

·      Troubleshoot and resolve issues in a timely manner.

·      Collaborate with front-end developers to integrate user-facing elements with server-side logic.

·      Stay up-to-date with emerging technologies and best practices in backend development.

Requirements:

·      Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent work experience).

·      Minimum of 2 years of professional experience in Node.js development.

·      Proficiency with databases, preferably MongoDB or DynamoDB.

·      Strong understanding of RESTful API design and development.

·      Experience with version control systems, such as Git.

·      Familiarity with cloud platforms in AWS is a plus.

·      Excellent problem-solving and debugging skills.

·      Strong communication and teamwork skills.

·      Ability to work independently and manage multiple tasks efficiently.

·      Proven track record of delivering high-quality code on schedule.

SAP Controlling Analyst

Callaway Golf is a growing collection of brands that blend of experience and diverse backgrounds, and our leaders have a strong history of building and selling successful initiatives. We are working to build a truly groundbreaking company, and we want top-notch people to join us in that mission.

JOB OVERVIEW

The Principal Analyst, SAP Controlling will be the functional lead for retail processes and capabilities and be an advocate for both business and technology decisions within our global IT organization.

This position is responsible for the design and management of business system solutions for Callaway Golf. We leverage ECC and SAP S/4. The incumbent will partner with corporate IT, business leaders and stakeholders to identify solutions to business needs, leveraging technology to add value to the company. 

Must have superior business relationship skills and functional knowledge with change management experience. Our company is going through a technology evolution and this role will be key to many of these initiatives. This role will need to be a strong team leader who can develop their own resources while building strong cross-team collaboration and solutions.

ROLES AND RESPONSIBILITIES

• Provide solutions for business needs in all areas of the company.
• Coordinate with corporate IT, vendors and business users on project deliverables
• Manage the design, development and implementation of global business solutions.
• Design solutions with innovation and ensuring the ability to deliver value over time.
• Manage the design for a matrix of plants and retail location and the related inventory movements
• Responsible to provide global visibility, collaboration, and analytics to business leaders.
• Establish, grow, and enhance collaborative relationships with regional business leads.
• Provide value-added input and alternatives and facilitate requirements definition whenever appropriate.
• Manage multiple projects/solutions for multiple business areas.
• Collaborate within the department to ensure alignment and adherence to stated goals.
• Collaborate with business areas to understand needs and develop or introduce solutions to maximize value.
• Leverage matrix approach to sharing of resources in support of business needs.
• Manage internal/external resources as “virtual” project teams.
• Act as an active change agent within the organization challenging the team and business to improve and excel.

TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)

• Have the necessary level of expertise in the following SAP modules (preferably on S/4):

o  Expert – SAP CO – Product Costing

o  Expert – SAP CO – Profitability Analysis

o  Expert – SAP CO – Cost Center Accounting

o  Expert – SAP CO – Internal Orders

o  Strong – SAP FI – General Ledger

o  Strong – SAP FI – Accounts Receivable

o  Strong – SAP FI – Accounts Payable

o  Strong – SAP CO – Project Systems

o  Strong – SAP EC – Profit Center Accounting

o  Desired but not required – SAP Material Ledger

o  Desired but not required – SAP FSCM

o  Desired but not required – SAP Fixed Assets

o  Desired but not required – SAP EC-CS

• Expert Accounting experience – CMA or CA preferred
• Experience with SAP IS-Retail or IS-Fashion is a plus
• Business process skills to facilitate conversations about best practices and solutions
• Excellent management and leadership skills: people, process and technology.
• Demonstrated achievement in developing and maintaining business partnership at all levels and from varying cultures around the world.
• Strong interpersonal communication skills; flexibility; responsiveness.
• Participative management style, advocate team-based concepts.
• Diverse background with broad knowledge of solution platforms, custom development, package implementations to work on highly complex projects.

System Engineer (ECU)

Location: Hyderabad

Fulltime

Your tasks as Specialist System Engineer ECU(m/f):

• Analysis of the requirements for the electronics control of occupant safety systems in alignment to the customer specifications
• Definition of the System Requirements for the embedded system
• Ensuring quality requirements according to ASPICE and ASIL (ISO 26262)
• Definition of the design and architecture of the ECU system taking into account the latest technologies and continuous improvement ideas using SYSML
• Coordination and functional leadership of the project team from hardware and software development

Your profile as Specialist Systems Engineer ECU(m/f):

• Successfully completed engineering studies in electronics, embedded system, or software
• Several years of professional experience in the development of control units within the automotive industry
• Experience in product development according to ASPICE and ISO 26262
• Assertiveness, target-oriented and structured working methods, ability to work in a team
• Willingness of intercultural work environment.

--

• Knowledge of ad operations including trafficking, troubleshooting, campaign optimizations, and reporting
• Effectively communicate status of campaigns, technical issues, launch delays, delivery issues, etc. to client contacts
• Perform quality assurance checks and debug issues with campaigns to ensure that line items and creative have been set up correctly and are delivering across all platforms and devices
• Monitor and analyze campaign performance
• Assist with documenting, updating and maintaining trafficking and work-flow procedures for client accounts
• Identify workflow inefficiencies and address ideas to improve the ad ops process
• Knowledge of Social Media Marketing, SEO and Content Marketing

Job Description:

A sales development representative (SDR) is responsible for outbound sales prospecting for the Enterprise segment. Rather than trying to close deals, his/her work revolves around generating and qualifying new leads and moving them through the sales pipeline, until they’re ready to talk to the account executives/sales closers. He/she has to validate and screen potential customers given by LDRs (Lead Development Representatives) who can benefit from our products. As the first line of communication with prospects, ideal SDRs should have a strong understanding of the sales process, excel at researching leads, understand key pain points, start new relationships, and set our sales closers up for success. You should be a quick learner with strong communication skills and have the ability to showcase our offerings compellingly. Every potential customer is an opportunity for you to boost top-line revenue growth, customer acquisition levels, and profitability.

Role & Responsibilities

• Generate Sales Qualified Opportunities from various lead generating channels through LDRs, LinkedIn, Company Reports and profiles etc.,
• Design email campaigns (persona wise) to generate interest in the leads.
• Do discovery meetings to understand the pain points of the prospects.
• Do email/calls to the target audience to generate interest and fix demo appointments.
• Represent our company’s products and services, starting with a comprehensive understanding and leading to consumer research to identify how our solutions meet needs.
• Build relationships by nurturing warm prospects and finding new potential sales outlets.
• Manage and maintain a pipeline of interested prospects and engage sales executives for the next steps.
• Identify best practices to refine the company’s lead generation.

Desired Candidate Profile

• Bachelor’s/Master’s Degree from an accredited University with relevant 0-2 years of sales experience.
• Must have strong interpersonal, communication, and presentation skills across a variety of channels (email, social media, phone, etc.)
• Should showcase a target-oriented approach toward his/her work.
• Possess a research-oriented approach to identifying opportunities.
• Prior automotive experience is preferred but not mandatory.
• Willingness to work outside the strict job description parameters, thinking creatively about how to provide the highest level of internal and external customer service.
• Strong desire and ability to come up with innovative ideas.
• Ability to see problems as opportunities.
• Prior experience in using CRM is preferred but not mandatory.

Employment Type

Full-time

Apply through this link

https://garageplug.freshteam.com/jobs/GFHD8JF1VJm7/sales-development-representative-sdr" target="_blank">https://garageplug.freshteam.com/jobs/GFHD8JF1VJm7/sales-development-representative-sdr

Location: Chennai

Summary of the Position:

Job Purpose:    

Genesys is the global omnichannel customer experience and contact center solution leader. With over 4,500 successful customers, our customer experience platform and solutions help companies engage effortlessly with their customers, across all touchpoints, channels and interactions to deliver differentiated customer journeys, while maximizing revenue and loyalty. 

Genesys is embracing AI and Machine Learning in delivering AI-powered products like Predictive Routing, Chat bots, and Customer Journey management. The PS Data Scientist share a passion for AI & data working with global project teams and customers to extend data science services across Genesys solutions both on premise and in the cloud.

Join us and be a part of this journey as we write Customer Success stories with these products.

Location: (Chennai/Hyderabad/Bangalore)

WHAT YOU DO:

• Interface with business customers, gathering and understanding requirements

• Interface with customer and Genesys data science teams in discovery, extraction, loading, data transformation, and analysis of results

• Define and utilize data intuition process to cleanse and verify the integrity of customer & Genesys data to be used for analysis

• Implement, own, and improve data pipelines using best practices in data modeling, ETL/ELT processes

• Build, improve, and provide ongoing optimization of high quality models

• Work with PS & Engineering to deliver specific customer requirements and report back customer feedback, issues and feature requests. Continuous improvement in reporting, analysis, overall process.

• Visualize, present and demonstrate findings as required. Perform knowledge transfer to customer and internal teams.

• Communicate within the global community respecting cultural, language and time zone variations

• Demonstrate flexibility to adjust working hours to match customer and team interactions

ABOUT YOU:

• Bachelor’s / Master’s degree in quantitative field (e.g. Computer Science, Statistics, Engineering)

• 2-4 years of relevant experience in Data Science or Data Engineering

• 2+ years of hands-on experience performing statistical data analysis across large datasets writing highly optimized SQL queries and utilizing Python (NumPy, Pandas) or similar software (Primary)
• Expertise with major statistical & analytical software like (Python or R or SAS) - Primary
• Experience in Snowflake, Tableau, Elasticsearch, Kibana and real time analytics solution development will be major plus (Secondary)

• Should have the application development background of using any contact center product suites such as Genesys, Avaya, Cisco etc.

• Expertise with data modelling, data warehousing and ETL/ELT development

• Expertise with database solutions such as SQL, MongoDB, Redshift, Hadoop, Hive

• Proficiency with REST API, JSON, (AWS/AZURE/GCP) - Primary

• Experience in working and delivering projects independently. Ability to multi-task and context switch between projects and tasks

• Curiosity, passion, and drive for data queries, analysis, quality, models

• Excellent communication, initiative, and coordination skills with great attention to detail. Ability to explain and discuss complex topics with both experts and business leaders

How You Do It:

How You Think: Understands the business and takes a non-traditional approach to solving common problems. Willing to draw outside the lines and find new ways to make an impact on old problems.

How You Interact: Can easily build collaborative relationships that energize individuals, teams, and the company into action. You are a global thinker and can work across locations and time zones. You are an excellent communicator and listener, and can easily persuade to drive a vision and purpose.

How You Own It: You are a hands-on executor who can drive change and clearly communicate across all stakeholders.

How You Show Up: 

Embodies Genesys core cultural values and pushes to create an authentic employee experience. You are the type of person who can succeed through ambiguity, bringing clarity where there is no roadmap, who can re-set when a change in direction is needed without getting derailed or frustrated. You are authentic and in still the trust in others.

About Us

Genesys ® powers more than 25 billion of the world’s best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in more than 100 countries trust the industry’s #1 customer experience platform to orchestrate omnichannel customer journeys that eliminate silos and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions. Connect with Genesys via www.genesys.com , Twitter , Facebook , YouTube , LinkedIn , and the Genesys blog.

Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

• B.Tech/B.E (preferably in Computer Science Engineering) 
• 7+ years of hands-on programming experience in building data-driven REST APIs, services & platforms using advanced Java frameworks like Spring, Redis, Node.js etc. with deep focus on integration & scale.
• We also look for hands-on experience with Mysql, Elasticsearch (or Solr) and Nosql stores.
• Our evaluation starts with focus on computer science fundamentals, data structures & algorithms.
• You will have been learning new technologies every week and prefer folks who can use golang/rust for backend development and are familiar with equivalent data stores, index stores and pub-sub technologies.

• IT hardware & software services
• Web / App Design & Development
• Digital Marketing & Social Media Services
• Branding & Marketing Services
• Business and Management Consulting
• HR & Recruitment Services
• Graphic Designing
• Interior & Architecture Services
• Content, Photography and Videography.

• Planning & Strategy- Plan and execute a sales strategy that will help the team to get quality business.
• Build Process- Prepare a sales plan and sales performance tracking system to keep track of the process from approaching to acquiring each prospective client.
• Marketing Material- Creates marketing literature and web-based features to promote products and time-sensitive sales
• Networking- Attends trade exhibitions and industry events to learn about cutting-edge products & services, and get new clients and vendors.
• Lead Generation- Generate qualified leads by proper utilization of calls, email, social media, and other means to get in touch with the relevant personnel in the client company
• Lead Management- Document all the meetings through different methods, such as CRM, MS Excel, Minutes of Meeting (Email), etc.

• Learning- Becomes fluent in all products and services offered by us through testing, demonstrations, and research
• Need analysis- Assesses clients’ needs and accordingly make recommendations and solutions.
• Proposals- Prepare presentations to address the client’s problems with relevant solutions in a consultative manner.
• Educate- Demonstrates our offerings to highlight its pros and cons, v/s various competing products or services.
• Deals- Negotiates sales, package discounts, and long-term contracts with clients
• Stay Updated- Gains familiarity with the different industries, and stays updated on trends and innovative products

• Consulting- Provides technical advice, and after-sales.
• Project Management- Coordinate with the internal & external teams to complete projects within the set deadline.
• Client Servicing- Maintain good relationships with clients by taking constant feedback on the systems and services
• Relationship Management- Maintain good relationships with the internal, as well as external stakeholders.

• YEARS OF RELEVANT EXPERIENCE- 3+ Years of proven experience in Sales/ Business Development.
• EDUCATION & CERTIFICATIONS- We prioritize skills over degrees but Bachelors/ Masters degree/ diploma/ certification in Sales & Marketing, Business Management, Computer Science or other relevant fields.
• SOFTWARE & APPLICATIONS- Tech-savvy with good knowledge of MS Office, CRM Systems, have knowledge and can adapt to other technologies very quickly.

• Excellent communication (verbal & written), interpersonal and consulting skills.
• Knowledge of relevant products and services.
• Motivated, have negotiation skills, attention to detail, and critical thinking under high-pressure
• Sound judgment to recognize prospects’ key pain areas, and understand clients’ requirements.
• Ability to meet targets and deadlines.
• Confident, pleasant personality, ambitious, self-motivated, organized with leadership and management skills.

Responsibilities Include

You will break down business opportunities and problems into software solutions. You will work closely with the CTO to help product and marketing stakeholders distill the product vision and roadmap, into a technology vision. You will be responsible for the evolution of an already bleeding-edge highly distributed systems at the back-end, and would need to work with front-end architects to come up with the best user experience for the gaming platform. You will be required to make decisions quickly, and work under strict timelines. You would lead technology strategy through analysis of market trends and product requirements. You would help set coding guidelines and help bring the most modern tools to keep engineering processes most efficient.

Requirements

• B.E/MS in Computer Science or equivalent.
• 10+ years or more of progressive software technology experience with at least 3 years in an architectural role.
• Completely hands on with technology and architecture. Start-up experience is a huge plus.
• Ability to quickly prototype and demonstrate technology value adds and educate + drive adoption within the extended technology team
• Excellent and robust understanding of scalable product system architecture(s), platforms and core technologies
• Demonstrated problem-solving and leadership skills to pursue correct engineering process in adverse conditions. Ability to embrace and demonstrate leadership beyond ownership
• Work with engineering leadership to setup and manage processes.
• Track record of thought leadership and out of the box thinking in the technology arena.
• Ability to work efficiently in an entrepreneurial and in a start-up environment
• A Java/Spring/Akka, Javascript or Golang rockstar.
• Deep and hands on knowledge of some of these technologies - MySQL, NodeJS, message brokers such as Kafka/RabbitMQ, NoSQL datastore such as Mongo, Cassandra, Arango, distributed caches such as Redis/memcached, container technology such as Docker and Kubernetes etc.
• Great proficiency in distributed systems design, with an ability to make the right trade-offs for creating future-proof solutions.
• Building quick PoCs and full-fledged solutions with various AWS managed services would be a big plus.