
About Zepo Technologies Pvt Ltd
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Role & Responsibilities
As an Associate Manager - Customer Success, you are someone who comes with 6 to 8 years of Account Management/Business Development/ problem solving / hustlingexperience ina highgrowthinternet startup/ technologycompany. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.
- Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
- Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
- Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
- Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
- Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
- Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
- Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
- Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
- Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.
Ideal Candidate
- Strong Manager – Customer Success, Account management Profile
- Mandatory (Experience 1) – Must have 6+ years of overall experience with atleast 4+ Years in Customer Success role
- Mandatory (Experience 2) – Must have 3+ years of experience in AdTech industry
- Mandatory (Experience 3) – Must have experience managing clients in the outside India market (Preferably US/America clients)
- Mandatory (Experience 4) – Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
- Mandatory (Experience 5) – Must have strong technical understanding of digital advertising / programmatic platforms/software products
- Mandatory (Company): Candidate should have worked in AdTech Companies in last 3 years..
- Mandatory (Stability) : Candidate must have no frequent job hops and a minimum of 1+ year in the current organization.
- Mandatory (Note1): Please ensure candidates have read about media.net and the industry before the screening call
- Mandatory (Note2): Please ensure candidates have added numbers/metrics in resume
- Preferred (Education) – B.E/B.Tech (IT/CSE/ECE) with MBA preferred
- Preferred (Experience 1) – Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
- Preferred (Experience 2) – Experience in analyzing data-driven advertising performance metrics and building optimization strategies.
Perks, Benefits and Work Culture
- Flexible work hours and leaves
- Salary advance
- Maternity/Paternity leave benefits & adoption assistance
- Butler & Concierge services
- Team Off-sites & Celebrations
Beyond Work:
- Insurance benefits for you and family
- Interest-free loans
- Gift vouchers for special moments
- Fully-equipped Gym
- Education Sponsorship Programs
SaveIN is a fintech platform that aims to offer unique financial products and services to its members in a never seen before, fully digital avatar through its mobile app on Google and Apple play store. You can also call us a neo-banking platform!
Founded by a group of experienced CXOs from Banking, Fintech, Consulting and Media, SaveIN is working towards disrupting the way Indians transact, bank and save money.
At present, SaveIN is offering a revolutionary, new to market, product called Social Finance (SoFin™) allowing users to lend and borrow money, within their trusted contacts like family, friends and acquaintance. In due course, SaveIN aims to launch several other financial products and services in the personal finance and banking domain.
Our promise to you:
- We aim to hire the best of talent, passionate about the vision of SaveIN
- We aim to create an equal opportunity, open, challenging as well as rewarding environment to bring the best out of our people
- We are here to be a large, prosperous, profitable, and resilient organization so that we may serve our customers sustainably across economic cycles, we aim to achieve this in the most ethical and transparent manner possible
- Being compliant is not only an obligation, but a chosen way of life
- We would love to see you grow and are committed to do our best in contributing towards your success
About the role:
SaveIN is looking for a Software Engineer | React JS
You will be responsible for building visually engaging user experiences as well as using out of the box thinking to devise new techniques for presenting content and data. You will work with developers, designers, product and also the founding team.
Location: Gurgaon/ Work from home
Key responsibilities:
- Develop class leading and highly responsive front-end interfaces using React.js
- Translating designs and wireframes into high quality code and output
- Communicate effectively with UI/UX team and technical development team
- Create unit tests to ensure visual consistency and adequate functionality across releases
- Ensure cross-browser, cross-platform and multiple device compatibility and resolve issues.
- Document technical design as per internal compliance standards
- Work with senior management and external stakeholders to ensure that deliverables are met
Skills and competencies:
- Education: BE/BTech/ME/MTech/MCA
- Minimum 3-year industry experience and proficiency in developing front-end components using React JS, Angular.io, Vue.js, HTML 5, Web markup and CSS 3
- Experience in Typescript
- Hands on experience with state management tools like Redux/Mobx
- Fine understanding of Node.js based tooling like Webpack, Grunt/Gulp, NPM, Express JS, Babel, Create React App etc.
- Good knowledge of working with dynamic data (e.g., JSON, XML) through various interface types (e.g., REST, SOAP)
- Experience of working with responsive web designs across multiple platforms
- Experience with integrating Analytics Tool like Google Analytics, Mix Panel etc
- Experience in creating mock-ups/ proof-of-concepts based on wireframes
- Ability to learn new UI technologies quickly
- Understanding of SEO and accessibility issues
- Experience of full software development life cycle, standard and secure coding practices and pro
- Experience with content delivery networks and an understanding of web caching
- Experience with unit testing using frameworks such as Mocha, Chai, Enzyme, Cypress, or Jest
- Experience with Jenkins and Docker a plus
- Experience on any backend technologies Node.JS, Python, Java, PHP will be a good add on
- Experience in Scrum/Agile is desirable
About Us:
Zemoso Technologies provides product & data engineering solutions using open source Big Data stacks, Machine Learning and advanced custom visualizations.
We were featured as one of Deloitte Fastest 50 growing tech companies from India thrice (2016, 2018 and 2019).
Our founders have had past successes - founded a decision management company acquired by SAP
AG (now part of Hana Big data stack & NetWeaver BPM), early engineering team of Zoho (leading billion $ SaaS player) & some Private Equity experience.
Marquee customers along with some exciting start-ups are part of our clientele.
Currently, for our Hyderabad, India development centre, we are looking for Scrum Master.
Position: Scrum Master
Experience: 4-7Years
Location: Hyderabad
Qualification: BTECH/BE in CSE or equivalent
Scrum master certification is a plus
Responsibilities:
Manage each project’s scope and timeline
Coordinate sprints, retrospective meetings and daily stand-ups
Coach team members in Agile frameworks
Facilitate internal communication and effective collaboration
Be the point of contact for external communications (e.g. from customers or stakeholders)
Work with product owners to handle backlogs and new requests
Resolve conflicts and remove obstacles that occur
Help teams implement changes effectively
Ensure deliverables are up to quality standards at the end of each sprint
Guide development teams to higher scrum maturity
Help build a productive environment where team members ‘own’ the product and enjoy working on it
Requirements:
Experience in a scrum master role
Familiarity with software development
Excellent knowledge of Scrum techniques and artifacts (such as definition of done, user stories, automated testing, backlog refinement)
Good knowledge of other Agile frameworks (Crystal, XP etc.)
Excellent communication and servant leadership skills
Problem-solving and conflict-resolution ability.
Outstanding organizational skills
Position :: Business Development Executive
Experience :: 2+ Years
Location :: Thaltej, Ahmedabad
Responsibilities
- Familiarizing yourself with all services company is offering
- Research client business referrals in different industries
- Networking with clients to generate more leads
- Bidding on different platforms like Upwork, Fiverr etc.
- Overseeing sales process to attract new clients
- Maintaining relationships with clients
- Managing company business profiles
- Preparing and delivering pitches to clients
- Negotiating with clients to attract most attractive price
- Crafting business proposals and contracts to draw more revenue
Our client is a 5-year-old travel and hostel space providing platform, a Youth Hotel chain, where the spaces are designed for work and leisure. Their mission is to provide quality spaces for youths looking for hostel options and to other travelers across locations in India. They provide clean and hygienic dorms and private rooms along with different facilities like Wi-fi, travel helpdesk, fully stocked kitchens, lockers and laundry services, etc.
They are currently providing 800 beds in 13 locations, and plan to add another 1600 in the next few months, with the aim to add at least a lac bed in the near future. The spaces offered by them are highly rated by their customers and are preferred over other competitors for the location and services offered within a decent budget. Invested by some very well known names across Asia, it provides their team with a work culture that thrives on modern yet social and explorative values.
What you will do:
- Developing pricing strategies, including building rates for rooms and packages and determining discounts and specialty rates
- Forecasting pricing and revenue based on demand and market trends
- Understanding inventory management processes
- Maintaining distribution channel data integrity
- Generating revenue reports and preparing monthly reports
- Working closely with marketing, operation and other departments in the organization
- Ensuring that price parity is maintained through all third-party distribution channels
- Completing the Revenue Analysis Report on a daily basis and communicating to Senior Revenue Manager
Desired Candidate Profile
What you need to have:- Background in hospitality
- Prior experience in handling revenue management in hotels
- Knowledge of Revenue Analysis Report
- Experience in handling price parity through 3rd party
- Good understanding of UI technologies like PHP JQuery JavaScript HTML 5 CSS Pearl Curl
- Good understanding of backend technologies like Java EE Servlets JSP Tag libraries and JSTL skills combined with a good understanding of Enterprise Java frameworks such as Spring and Hibernate
- Preferred Knowledge in Day CQ foundational concepts including the CRX repository the CQ platform the use of core frameworks such as Apache Sling and Apache Felix a solid understanding of all Day CQ building blocks including templates components dialogs widgets etc and the CQ development and deployment process
- Maintain and build solutions on top of the AEM Scene 7 DAM and SoCo modules
- Create and integrate content-driven applications on top of the CQ core platform and integrate with other systems
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Technical Skills |
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Work Description |
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A Software Testing Engineer is required to fully test the product or system to ensure it functions properly and meets the business needs. The job responsibilities include:
Role and Responsibilities
- Responsible for creating and executing tests to verify that software runs properly and without defects on each platform requested and to handle test procedures efficiently to result in extreme product stability, product usability and performance.
- Responsible for creating test plans and test cases.
- Understanding how a feature is implemented to develop test cases for the functionality, performance, stress, and fault conditions.
- Responsible for reviewing and analyzing project documentation to ensure product testability.
- Responsible for providing detailed testing status.
Skills Required:
- Should have experience in creating Test Plans, Test scripts, Test cases.
- Knowledge in Selenium web drivers is mandatory. They should be able to write the scripts and run them in Selenium.
- Should have good experience in SQL databases.
- Good knowledge on System and Integration Test Cases.
- Good knowledge on System and Integration Testing.
- Able to write Test Scenarios.
- Able to Test the application independently.
- Hands on experience in UI testing
Qualifications:
- B.Tech (Computer Science)
Job description
Business Development
- Proven track record in Client Acquisition and Business Development with Captive customers, aggressive approach toward winning clients.
- identify potential GIC clients and generate leads, participate in the RFP-Proposal and presentation preparation and delivery process.
Proven track record of increasing revenue through generation of leads and placements
Show an understanding of the challenges facing the industry at present and illustrate a knowledge of the operational attention to detail that will be required to succeed within the industry - Good key level contacts and a consistent track record of reaching targets, manage relationships from start to end and provide customer satisfaction
- Must possess strong communication and presentation skills, Excellence in persuasive selling techniques, create enthusiasm for services.
- Should have a knack for experimenting and zeal to explore new ways to interact with client.
Account Management
- Extensive exposure working with captive customers.
- Map the account business unit wise, connect with all the Hiring Managers - build relations in order to generate business requirement.
- Should have extensively worked on Account mapping, mining and farming activities.
- Should have knowledge on end to end IT recruitment process sourcing -Identifying screening short listing interviewing candidates.
- Make timely submissions and provide all the information to the client which is required for making an end client submission. Follow up with the clients on the progress of the submittals made.
Identify new business opportunities and responsible for CRM activities - Set up meetings with client decision makers( practice leaders/Director), create and maintain excellent relationships with clients specified persons and be able to tailor pitch the service according to their specifications.
- Own the client requirements and delight the customer with quality & timely delivery.
- Manage sourcing, screening and assessing profiles as per client requirements from various channels, mainly through references and social networking.
Guide & motivate the team to source profiles, screening them and engaging with the candidates. - Be hands on in above activities and contribute significantly to the total closures. Experience in handling multiple clients escalations/ issues
- Excellent presentation, Oral and Written Communication Skills, Strong people skills, assertive and ability to lead and engage with all stakeholders
- Focused more on Strategy planning and the targets







