Catalogue Specialist

We are looking for a technically sound and service-oriented Tech Support Executive to join our growing team. This role involves supporting the field deployment of our smart tracking solutions, assisting clients with troubleshooting, and ensuring seamless operations across devices and platforms.

Key Responsibilities:

• Provide technical support for IoT-based tracking systems and devices
• Assist with hardware installation coordination and on-site deployment
• Troubleshoot device or software issues in collaboration with the engineering team
• Maintain documentation, inventory logs, and support tickets
• Coordinate with vendors and logistics teams for efficient service delivery

Desired Skills & Attributes:

• Basic understanding of electronics, GPS, and IoT systems
• Good communication and problem-solving skills
• Comfortable working on-field and off-site support (as required)
• Familiarity with tools like MS Excel, Google Sheets, or support software
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NOTE: We welcome aspiring Electronics Diploma students and fresh graduates for a 6-month hands-on internship in the domain of smart logistics and IoT-based security systems. You’ll gain real-world experience supporting the deployment, testing, and technical servicing of cutting-edge tracking solutions.

Candidates who successfully complete the internship and demonstrate strong performance will be offered a regular full-time role within the company.

Ekaant is a workplace mental health & people development platform that empowers leaders over employee well-being & professional development and drives better decision-making. It uncovers an organization's daily burnout risk, engagement, and turnover risk, as well as company issues and true employee sentiment.

Our platform empowers employees to proactively look after their mental well-being, while giving managers insight into the mental health of their people, enabling them to drive cultural change.

We are building a full-stack enterprise solution to transform performance and growth for people, teams, and organizations where it matters most - proactive mental health, career, and leadership development, and inclusion and belonging.

Key responsibilities:

1. Work on rigorous prospecting and researching to generate qualified opportunities

2. Develop a customer-centric approach to identifying, engaging, and qualifying leads

3. Support our team of account executives throughout the sales cycle to take a client from prospecting to close

4. Identify new prospects in the market and build relationships with HRs as an expert on employee benefits

5. Maintain active engagement with prospects and customers through multiple channels (phone, email, chat)

6. Identify inefficiencies and pain points for prospects and clearly communicate how Ekaant can support them

7. Assist in hosting and supporting marketing events to continue to increase public awareness about Ekaant

Who can apply:

1. High level of natural intelligence, coupled with strong interpersonal skills

2. Clear, concise, and effective written and oral communication skills

3. A high degree of coachability and great listening skills

4. The desire to grow as a leader in a fast-growing technology company

Strong knowledge in Laravel.

● Should be having excellent development expertise in programming PHP, AJAX, OOPS Concept, Architecture, MySql, Normalization, JavaScript/Jquery and MVC architecture with a commitment to performance and efficiency.

● Workwith frontend technologies including Vue.js/ Nuxt js (basic knowledge) or React.

● Thorough knowledge of languages Java script, HTML5, CSS3, Object Oriented programming and design patterns.