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Microsoft Technical Consultant
Company Name
Savex Technologies Pvt. Ltd.
Mode of Working
Work Form Office
Days of Working
6 days a week(1st and 2nd Saturday is off; remaining Saturdays are Half day working)
Responsibilities
Objective:
- Skilled Technical Consultant with expertise in presales, delivery, and support of Microsoft solutions such as Intune, Azure, and related technologies.
- This role involves assisting with solution design, deployment, migration, and post-implementation support while working closely with customers and internal teams.
Presales
✓ Collaborate with the sales team to understand customer requirements and design tailored technical solutions for Microsoft products like M365, Intune, Azure as well as other products like Okta, Zoho, Kaspersky, and Freshworks
✓ Prepare and deliver technical presentations, demonstrations, and proof-of-concept sessions for M365, O365, Azure,Okta,Zoho,Kaspersky and Freshworks
✓ Assist in creating technical proposals, scope documents, and cost estimations for Microsoft and associated third-party products.
✓ Act as a technical advisor to clients, addressing concerns and questions during the presales phase.
Delivery
✓ Manage and execute the deployment of M365, O365, , Azure solutions,Okta,Zoho,Kaspersky and Freshworks including tenant\Product setup, configuration, and optimization.
✓ Plan and perform migrations such as O365 to O365 or Azure migrations with minimal downtime.
✓ Customize and integrate Microsoft tools to align with business requirements.
✓ Coordinate with cross-functional teams to ensure timely and successful project delivery.
Support
✓ Provide Level 2 support for Microsoft solutions as well as for Okta,Zoho,Kaspersky and Freshworks, resolving escalated issues for those products and other integrated systems.
✓ Troubleshoot and resolve technical problems in a timely manner, escalating to L3 or vendor support when necessary.
✓ Monitor and manage security solutions (e.g., Kaspersky), ensuring compliance with organizational policies.
✓ Support and maintain ITSM tools (Zoho Ticketing, Freshworks), ensuring effective tracking and resolution of client issues.
Technical Skills
✓ Expertise in M365 and O365 suite: Exchange Online, SharePoint, Teams, OneDrive, AD and other Microsoft Services.
✓ Strong knowledge of Azure services: Virtual Machines, Storage, Identity Management, AD Connec & other Azure Services.
Migrations:
✓ Hands-on experience with O365 tenant-to-tenant migrations & other e-mails services to O365 migration.
✓ Proficiency in Azure migrations, including lift-and-shift or modernization approaches.
Skills Needed
Qualification:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 3+ years of relevant experience in technical consulting, particularly with Microsoft and ITSM tools.
- Certifications in Microsoft products (e.g., M365, Azure Fundamentals, Azure Administrator) is must.
- Strong problem-solving skills and the ability to work independently or as part of a team.
- Excellent verbal and written communication skills.
Other
- Willingness to travel occasionally for onsite client engagements.
- Ability to work under pressure and meet tight deadlines.
- Strong organizational skills with attention to detail.
Interview process
1st Virtual Round
2nd Face to Face Round
JOB Requirements and Responsibilities:
#SeniorSystemadministrator
- #ActiveDirectory Domain, #GroupPolicies, #Domaincontroller migration and upgrades.
- File and Print sharing, #NTFS permissions. #FileServer #migrations.
- #MicrosoftExchange or #Office365 messaging, #Outlook Configurations.
- Knowledge of Data #Backups, Backup Strategies, Experience on #backuptools will be an additional advantage.
- Basic knowledge of #Routers, #Firewalls, NAT, #VPN configuration #Sonicwalll preferable.
- Knowledge and working experience on #TicketingSystems & #RemoteAdministration tools.
- Good #DesktopTroubleshooting experience.
- #AntiVirus installations and #Troubleshooting.
- Knowledge of #DHCP , #DNS Management.
- Ticketing tool and #RMM tool #Labtech, #Kaseya, #Autotask (Experience preferred)
Experience with Microsoft Exchange Server and Office365.
Working experience in VMWare/Hyper-V.
Working knowledge of Firewalls, VPN Technologies, Network routers, Wi-Fi Access points, Port forwarding
Sound understanding of DNS, DHCP, Active Directory servers.
Excellent troubleshooting and analytical skills.
Hands-on experience on Backups
Desktop troubleshooting experience
hands-on experience on Firewalls.
Roles and Responsibilities:
Install and maintain the performance of database servers.
Develop processes for optimizing database security.
Set and maintain database standards.
Manage database access.
Performance tuning of database systems.
Install, upgrade, and manage database applications.
Diagnose and troubleshoot database errors.
Recommend and implement emerging database technologies.
Create and manage database reports, visualizations, and dashboards.
Create automation for repeating database tasks.
Be available for on-call support as needed.
Skills Required:
Strong command of MySQL server tools
Advanced knowledge of database security, backup and recovery, and performance monitoring standards.
Understanding of relational and dimensional data modeling
PowerShell and Unix shell scripting skills
Familiarity with SSAS, SSIS, SSRS
Strong mathematical and statistical knowledge
Excellent written and verbal communication skills
Impeccable attention to detail
Education and Experience Requirements:
Bachelors degree in computer science or a related field.
MCSE/MCSA certifications preferred
Experience with Linux and Windows Server environments
Extensive experience with database technologies (MySQL, MS SQL, PostgreSQL Oracle, MongoDB)
Experience with cloud services (AWS, Microsoft Azure) a plus
Benefits:
5 Days working
Paid Leaves
Healthy work environment
Rewards and Appreciation
Culture of continuous improvement
Employees engagement activities and work life balance
C++
Kubernetes
Python
C#
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