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Business Development Manager [Web Hosting]
The Business Development Manager will be responsible for identifying, nurturing, and closing new business opportunities within the server hosting and cloud infrastructure industry. This role will focus on building strong relationships with potential clients, understanding their needs, and aligning the company’s hosting services to meet these requirements. The BDM will also work to retain and grow existing customer accounts, ensuring high client satisfaction and identifying upsell opportunities.
Key Responsibilities:
1.Market Research & Analysis
- Conduct in-depth research to identify potential clients, market trends, and competitive landscape in the server hosting industry.
- Analyze customer needs and industry developments to align the company’s offerings with market demands.
2.Lead Generation & Sales Strategy
- Develop and implement strategies to identify new business opportunities, targeting businesses that need hosting solutions, data center services, and cloud infrastructure.
- Generate leads through networking, cold calling, and digital channels, and build a robust sales pipeline.
3.Client Relationship Management
- Develop and maintain strong relationships with new and existing clients, acting as the main point of contact for inquiries, service issues, and escalations.
- Work closely with clients to understand their technical and business needs, presenting customized solutions that align with their requirements.
4.Server Management industry Knowledge & Selling
- Gain a deep understanding of the company’s hosting solutions, including dedicated servers, VPS, cloud hosting, colocation, and managed services.
- Present technical features and benefits to prospective clients in a clear and understandable way, offering solutions that address their business challenges.
5.Proposal Development & Negotiation
- Prepare detailed proposals, pricing, and presentations, collaborating with the technical team when necessary to ensure the solution fits the client’s needs.
- Negotiate contract terms, close sales, and ensure that agreements meet company policies and standards.
6.Collaboration with Internal Teams
- Work with the technical, marketing, and customer support teams to ensure seamless service delivery and address any issues.
- Provide feedback to product and service teams based on customer needs and competitive analysis.
7.Performance Tracking & Reporting
- Track and report on sales activities, progress toward sales goals, and industry developments.
- Utilize CRM tools to manage sales pipeline, forecast sales, and analyze conversion metrics to inform strategies.
Key Qualifications:
- Education: Bachelor’s degree in business, IT, Marketing, or a related field.
- Experience: 3+ years of experience in business development or sales, preferably in the server hosting, cloud services, or IT solutions industry.
- Skills: Strong sales acumen, excellent communication skills, customer relationship management, negotiation, and an understanding of hosting technologies.
- Technical Knowledge: Familiarity with server hosting concepts, cloud computing, data centers, and IT infrastructure solutions is highly desirable.
- Proven Experience in Server Reselling and Management: Candidates should have substantial experience working with a server management company, with a strong focus on server reselling, support, and customer solutions.
Additional Skills:
- Ability to work independently and handle multiple tasks.
- Strong analytical skills to assess market trends and competitor strategies.
- Proven ability to meet and exceed sales targets.
In-depth knowledge of keyword research & ASO and ability to align SEO strategies to support ASO
- Excellent understanding of ASO best practices, as well as knowledge of app store algorithms, optimization methods and effective strategies for growing app installs
- Experience managing and handling creative assets & metadata copies for Appstore, as well as for A/B testing
- In-depth knowledge of research principles and methods and experience in analyzing data
- App Localization experience.
- Critical thinker and problem-solving skills
- Strong communication skills - both written and spoken
Skill :
- a genuine interest in SEO and/or digital marketing
- evidence of a strong personal online profile, e.g. a blog, website or connections and interactions on various social media platforms
- a commitment to keeping your technical skills and knowledge up to date
- an inquisitive mind which drives you to understand Google's algorithms and predict what changes might be coming
- a good understanding of search engines
- an ability to understand social media platforms and how to use them to distribute content, gain more links and build successful campaigns
- a good understanding of PR and how to get the right messages out there
- an understanding of how customers search, where they search and why they purchase something online
- a good understanding of the wider marketing context
- strong analytical skills for understanding ranking algorithms
- excellent communication skills to educate, inform, manipulate and mediate across a number of stakeholders in an organization
- an understanding of, or experience of, HTML coding, and preferably Javascript and PHP (PHP: Hypertext Preprocessor)
- proficiency in Microsoft Office and an excellent knowledge of Excel
- some experience and knowledge of web hosting.
at K2India
JOB DESCRIPTION:
- Good knowledge of shell script.
- Good knowledge of Linux server security.
3 Should have exposure to WAF / IpTables
- Experience of Live Migration tasks like hosting and mailing.
- Exposure on LVM
- Exposure on DNS Management and troubleshooting.
- Configuration skill of SSL certificates on different web/mailing servers.
- Experience in Load balancing of Apache / Nginx / Tomcat web server.
- Configuration of web servers Apache / Tomcat / Nginx
- Configuration & migration of Databases like Mysql, MongoDB, Postgresql
- Configuring storage ISCSI/ NFS / CIFS
- Troubleshooting skills on WordPress / Laravel / Magento / Angular / Nodejs
- Exposure on virtualization technology VMWare / XEN / KVM
- Experience of mail servers that runs postfix , sendmail , qmail
- Syslog & Log management
Desired Candidate Profile :
- Good knowledge of shell script.
- Good knowledge of Linux server security.
3 Should have exposure to WAF / IpTables
- Experience of Live Migration tasks like hosting and mailing.
- Exposure on LVM
- Exposure on DNS Management and troubleshooting.
- Configuration skill of SSL certificates on different web/mailing servers.
- Experience in Load balancing of Apache / Nginx / Tomcat web server.
- Configuration of web servers Apache / Tomcat / Nginx
- Configuration & migration of Databases like Mysql, MongoDB, Postgresql
- Configuring storage ISCSI/ NFS / CIFS
- Troubleshooting skills on WordPress / Laravel / Magento / Angular / Nodejs
- Exposure on virtualization technology VMWare / XEN / KVM
- Experience of mail servers that runs postfix , sendmail , qmail
- Syslog & Log management
Company Profile:
i2k2 Networks is a trusted name in the IT cloud hosting services industry. We help enterprises with cloud migration, cost optimization, support, and fully managed services which helps them to move faster and scale with lower IT costs. i2k2 Networks offers a complete range of cutting-edge solution that drives the Internet-powered business modules. We excel in:
- Managed IT Services
- Dedicated Web Servers Hosting
- Cloud Solutions
- Email Solutions
- Enterprise Services
- Round the clock Technical Support
https://www.i2k2.com/">https://www.i2k2.com/
Nidhi(@)i2k2.com
AM-Talent Acquisition
I2K2 Networks pvt ltd
at Endurance International Group
Endurance International Group is a technology company that powers the online presence of small and medium businesses (SMBs). Through our proprietary cloud platform, we provide solutions like web and email hosting, cloud, eCommerce and eMarketing solutions, mobile business tools, etc. We cater to approx. 4.2 million individuals and businesses across the globe to help establish and expand their online footprint.
What you’ll do
- Create an inspiring team environment with an open communication culture
- Monitor and track performance of direct reports
- Discover training needs and provide coaching and feedback to direct reports
- Listen to team members’ feedback and resolve any issues or conflicts
- Drive team engagement. Suggest and organize team-building activities
- Track and maintain attendance and productivity of direct reports
- Take ownership of escalated issues of customers
- Work with different teams to resolve customer issues
- Share customer feedback and feature requests with the Product and Engineering team
- Report Incidents to the relevant team and share regular updates with stakeholders until the issue is resolved.
- Assist the manager in driving key metrics of the team like CSAT, SLA, FCR, etc
- Build reports, analyze trends, and draw inferences from it.
- Conduct the first round of interview with candidates
Who you are:
- Graduate from any stream (Mandatory).
- Engineering, BCA or BSc (IT or Computers) preferred
- Team handling experience (Minimum 1 year).
- Comfortable working in rotational & night shifts.
- Work Experience: 3 to 5 years experience specifically with technical support in the web hosting industry.
- Have an understanding of different hosting products such as Shared, Reseller, VPS, Dedicated Servers and addons like sitelock, codeguard, SSL etc.
- Proficient in handling a variety of web hosting related issues
- Ability to take ownership and work independently, handle multiple priorities, prioritize workload and meet deadlines.
- Analytical and problem-solving skills - Ability to analyze large sets of data using advanced excel/analytics skills.
- Ability and willingness to transfer knowledge and experience to colleagues and team members
- Ability to develop and lead a team with role-modeling the right behaviors. Ability to influence others and motivate people.
- Must be customer-focused with strong customer interaction skills.
- Outstanding written and verbal communication skills
- Ability to solve complex problems quickly, inventively, and resourcefully
- Self Motivated and highly dependable individual
- High degree of flexibility and agility in thought and behavior.
Why you’ll love us:
In this era of COVID-19, we believe in putting our employees first and keeping them safe. We were one of the first technology companies to make significant changes to our office environments and team interactions, including mandatory working from home and safety procedures to enter our office space. We are committed to not require any face-to-face interaction for our employees until the data shows it is entirely safe for our teams. Here is just a snippet of what we think you’ll love:
- Grow together. Our exciting virtual learning & development programs never cease to amaze us. Participate in our ExpertSpeak sessions/E-learning courses to grow professionally & personally.
- Work with creative & innovative teams. At Endurance, we believe in hiring the best of the best and are proud of being surrounded with people who think out of the box to only better our products, work & customer experiences.
- Did someone say free domain? Building a community one domain at a time, one employee at a time. All our employees are eligible for a free domain and WordPress blog as we sponsor the domain registration costs.
- Leave your worries aside! Juggling the demands of career and personal life can be stressful and challenging but don't worry! Our employee's assistance program services provide free, confidential, short-term counseling. This benefit is also extended to immediate family members.
- We’ve got you covered. We are a family! From medical to life insurance, education sponsorship to interest-free loans & Flexi-leave policy - we've got your back!