SEO/ASO

Candidate must have atleast 4 years of experience in core Performance Marketing.

● Candidates from D2C, e-commerce or FMCG industry are only applicable.

● Candidate should have handled large-scale paid media campaigns across Meta and Google Ads (experience with additional platforms is a plus).

● Candidate should have managed Marketing budgets effectively while monitoring key KPIs (CAC, ROAS, CTR, CR) and reporting performance metrics regularly

● Candidate should have handled the budget of campaigns in Crores.

● Candidate should have expertise in using tools such as GA4, Meta Ads Manager, and attribution platforms etc.

● Looking for Immediate Joiners to 30 days of Notice period candidates.

Customer Success and Support Executive @ Kwikpic

Location: Mumbai / Kolkata (Hybrid)

About us:

Kwikpic is an AI based photo sharing platform based in Mumbai, enabling effortless, high-quality image sharing through features like instant face recognition, smart gallery creation, branded galleries, desktop apps (for macOS & Windows), digital flipbook albums, and more.

Since its launch, Kwikpic has seen exceptional adoption—processing over 200 million uploaded photos, powering 150,000+ events, onboarding 13,100+ photographers and businesses, and achieving 1 million verified users organically within just 18 months 

Why Join Us?

As a Customer Success Associate at Kwikpic, you’re not just supporting users; you’re guiding photographers, businesses, and event professionals toward their ideal photo-sharing experience. You’ll help users leverage features like AI-enabled uploads, custom galleries, digital albums, and more, ultimately growing retention, satisfaction, and revenue.

Key Responsibilities:

• Provide timely assistance to customers via email, chat, and phone, resolving technical and account-related issues.
• Guide new users through the platform, ensuring a smooth start and full adoption of Kwikpic features
• Monitor account health, proactively address concerns, and help customers maximize the platform’s value.
• Maintain strong, ongoing relationships with customers, conducting check-ins and ensuring continued customer satisfaction
• Work cross-functionally with sales, product, and support teams to deliver exceptional customer experiences and communicate feedback

Qualifications:

• Bachelor’s degree (preferably in Business, Communications, or related fields).
• 1+ years of experience in Sales, Customer Success, Account Management, or Support, preferably in SaaS, digital products, or subscription-based services.
• Fluent in English and Hindi
• Excellent communication, empathy, and client engagement skills.
• Comfortable using CS tools, CRM, and analytics platforms (e.g., Gainsight, HubSpot, Salesforce, or in-house tools).
• Strong problem-solving mindset with a love for helping customers succeed.

At Wendor, we’re transforming the vending industry in India with our in-house designed, tech-enabled smart vending machines — already live in 70+ cities and expanding rapidly. We’re a focused, fast-growing team where everyone takes ownership and moves with purpose.

We are looking for a Senior Software Engineer to take end-to-end ownership of the software powering Wendor’s smart vending machines. In this role, you will architect and develop robust full-stack applications, integrate low-level systems on Linux, and lead a team of engineers to build scalable, real-time software solutions.

Your work will directly impact how users interact with our machines across 70+ cities. This is a hands-on role where you’ll collaborate with cross-functional teams, solve complex technical challenges, and contribute to innovations that push the boundaries of smart retail automation.

Key Responsibility:

● Develop and maintain full-stack applications (using technologies Node.js, React) to support Wendor's smart vending ecosystem, ensuring seamless frontend and backend functionality.

● Work on low-level integrations with vending hardware, optimizing performance and stability on Linux-based systems.

● Build and manage scalable backend services and RESTful APIs to handle real-time data, payments, and machine operations.

● Lead and mentor a team of 3–4 software engineers, conducting code reviews, guiding technical decisions, and ensuring timely deliveries.

● Write efficient SQL queries and manage data flow between services and databases to ensure reliability and responsiveness of the platform. ● Ideate, prototype, and implement new features, tools, or automations to improve product performance and internal processes.

● Collaborate with cross-functional teams including hardware, product, design, and operations to deliver integrated solutions.

● Ensure system reliability, performance, and uptime for software running on live vending machines across India.

● Maintain code quality through unit tests, integration tests, and E2E testing practices, following modern software engineering standards.

● Stay updated with emerging tech trends to help Wendor innovate faster and smarter.

Requirements:

● Proven experience as a Senior Software Engineer or similar role.

● Strong customer-centric mindset with a commitment to product excellence.

● Expertise in full-stack development (frontend + backend technologies).

● Ability to write clean, maintainable, and well-documented code.

● Passion for innovation, scalability, and problem-solving.

● Location- Gurugram(On-site).

About the role

• Manage new products and features, improve existing products and features.
• Customer obsession & talking to customers on a regular basis.
• Hard core prioritisation on what is most important for users.
• Clear decision making in ambiguous situations using data & connecting the dots.
• Partner with engineering & design to ship great products & features

Qualifications and Experience

• 3-5 years managing cross disciplinary products at scale as a product manager
• Strong passion for Privacy. Although no previous experience in this domain is required and mentorship will be provided, you must be willing to become a deep expert in this field.
• Computer Engineering or Software Engineering background with the ability to parse various layers of a software stack (to understand its implications on Privacy)
• A history of building and cultivating lasting cross-functional partnerships with both internal and external groups across Engineering, Product, Security, and Legal
• You are a strategic problem solver and valued collaborator; you are just as comfortable strategizing and leading as you are diving into the details of product work when circumstances require it.
• An entrepreneurial mentality and are flexible, self-motivated, dedicated, and hard-working. You actively recognise needs, resolve problems, anticipate issues, and develop solutions.

- 3+ years of Business Analyst experience preferably in Saas, customer experience or customer service domain.

- High attention to details and have proven ability to manage multiple, competing priorities simultaneously

- Experience with hands-on day-to-day problem solving, implementing quick and effective action plans to meet short term priorities.

- Manage a cross-functional process to translate the desired customer experience into a logically sequenced and optimized product roadmap and major product releases. Create buy-in for the product roadmap with internal and external stakeholders. 

- Open to discuss the requirement with the client over a call/ in person meeting.

- Develop high quality BRD's and effectively prioritize and manage the scope of each product launch to deliver key capabilities on time and on budget.

- Coordinate with multiple stakeholders , including customer service teams, UX designers, and engineers, to share timelines and deliver the client requirement/ product features within the shared timelines.

- Daily standup with various teams to track the progress.

- To oversee the development and improvement of customer service products or platforms within an organization

- Execute on the existing roadmap and contribute towards shaping the long-term strategy for CS self-service products.

- Creating and maintaining a product roadmap that outlines the vision, goals, and timeline for the development and enhancement of customer service products.

- Effectively communicating product updates, progress, and milestones to internal stakeholders, executives, and customers, ensuring transparency and alignment throughout the organization.

Position -  React Native Developer

We are looking for React Native developers interested in building performant mobile apps on both the iOS and Android platforms. You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.

Responsibilities

• Build pixel-perfect, buttery smooth UIs across both mobile platforms.
• Leverage native APIs for deep integrations with both platforms.
• Diagnose and fix bugs and performance bottlenecks for performance that feels native.
• Reach out to the open source community to encourage and help implement mission-critical software fixes—React Native moves fast and often breaks things.
• Maintain code and write automated tests to ensure the product is of the highest quality.
• Transition existing React web apps to React Native.

Skills

• Firm grasp of the JavaScript (and TypeScript or ClojureScript) language and its nuances, including ES6+ syntax
• Knowledge of (functional or object-oriented) programming
• Ability to write well-documented, clean Javascript code
• Rock solid at working with third-party dependencies and debugging dependency conflicts
• Familiarity with native build tools, like XCode, Gradle (Android Studio, IntelliJ)
• Understanding of REST APIs, the document request model, and offline storage
• Experience with automated testing suites, like (Jest or Mocha)
• Working knowledge of zeplin
• Zeplin design to react screens

Experience - Minimum 3 years of exp.

Experience – 8 – 10 years

Location - NCR

Roles and Responsibilities:

System Analyst

The individual in this role will gather, document, and analyze client functional, transactional, and insurance business requirements across all insurance functions and third-party integrations. System Analyst will also work within a cross-functional project team to provide business analytical support and leadership from the business side.  The individual will play a highly visible, client-facing, and the consultative role and have the ability to offer system solutions to enhance client implementations and transform client workflow and business processes. Individual should be very good in mapping business functions / attributes with the Insurance rules and data.

Skills Required:

• A successful candidate in this role must:
• Good hands-on skills in Oracle, PL/SQL, TSQL
• Object oriented knowledge should be good
• Have Functional knowledge on P & C
• Overall Tech - 60% and Functional - 40%

Primary Skills:

• Good Data Mapping knowledge, RDBMS / SQL Knowledge

Secondary Skills:

• Oracle Big+

Job Title: Oracle PL/SQL Developer

Qualification: (B.E./B.Tech/ Masters in Computer or IT)

Years of Experience: 3 – 7 Years

No. of Open Positions – 3

Job Location: Jaipur

1. Proven hands-on Database Development experience
2. Develop, design, test and implement complex database programs
3. Strong experience with oracle functions, procedures, triggers, packages & performance tuning,
4. Ensure that database programs are in compliance with V3 standards. 
5. Hands-on development using Oracle PL/SQL.
6. Performance tune SQL's, application programs and instances. 
7. Evaluation of new and upcoming technologies.
8. Providing technical assistance, problem resolution and troubleshooting support.