Customer Support executive

Are you passionate about building strong partnerships and driving revenue growth in a dynamic, high-growth SaaS environment? MyOperator, India's leading cloud communication platform, is expanding its reach, and we're looking for a driven individual to lead our channel sales efforts.

MyOperator empowers over 12,000 businesses globally with seamless cloud telephony and WhatsApp solutions, including IVR, call management, virtual numbers, and robust CRM integrations. We are ranked #1 in India's Call + WhatsApp Matrix, helping businesses streamline communication, boost sales, and enhance customer experience. Join our ambitious team and play a pivotal role in our continued success!

We are seeking a highly motivated and experienced Channel Sales Manager to lead our entire channel sales cycle, from identifying potential partners to driving recurring revenue. This crucial role will be instrumental in expanding our market reach and achieving ambitious growth targets.

Responsibilities

• Lead the full channel sales cycle, from partner identification to driving recurring revenue.
• Recruit, onboard, and activate new channel partners across diverse regions and industries.
• Build and nurture strong partner relationships through structured business planning, consistent engagement, and ongoing support.
• Conduct product training and sales enablement sessions to empower partners with essential knowledge and tools.
• Track partner performance and ensure achievement of sales targets through regular reviews, dashboards, and performance insights.
• Collaborate closely with internal teams including Sales, Marketing, Product, and Customer Success to ensure alignment and partner success.
• Ensure adherence to commercial policies, compliance norms, and revenue-sharing structures.
• Own and achieve revenue targets for specific partner regions or verticals.

Requirements

• Educational Qualification: Bachelor's degree in Business, Marketing, or a related field. MBA is a plus.
• Work Experience: 3-5 years in channel sales, partnerships, or B2B sales, preferably within SaaS, Telecom, or Cloud Communication domains.
• Partner Management: Proven experience in onboarding, managing, and growing revenue through channel partners or resellers.
• Sales Acumen: Strong understanding of the sales cycle, indirect sales models, and partner revenue contribution metrics.
• Communication Skills: Excellent verbal and written communication for effective engagement with partners and internal teams.
• Training & Enablement: Ability to conduct partner training sessions and provide regular product/sales updates.
• Analytical Skills: Proficient in using CRM tools and analyzing partner performance reports.
• Process Orientation: Strong discipline in follow-up, reporting, and documentation to manage multiple partner accounts.
• Self-Motivation: Highly driven with a proactive approach and ownership mindset; capable of working with minimal supervision.
• Willingness to Travel: Ready for occasional travel for partner meetings, onboarding, or events (if applicable).

Benefits

• Performance-Based Incentives: Attractive variable pay structure tied to partner revenue contribution and performance milestones.
• Growth Opportunities: Fast-track career progression in a high-growth SaaS company with leadership visibility.
• Learning & Development: Access to training, mentorship, and cross-functional exposure to build strategic sales and partnership capabilities.
• Hybrid Work Flexibility: Flexibility to work remotely or from the office as per business needs.
• Collaborative Culture: Work with a passionate and ambitious team that values ownership, innovation, and transparency.
• Partner Network Exposure: Build a strong ecosystem presence with access to leading partners across India.
• Recognition Programs: Be part of regular internal recognition initiatives, awards, and appreciation events.

Strong Storyboarding Visualiser profile

Mandatory (Experience 1):Must have 2+ years of experience in designing/visualisation with experience in creating storyboards for animation, video, or marketing content

Mandatory (Experience 2):Must have experience in conceptualising visual stories, including interpreting scripts, briefs, or creative ideas into clear visual sequences

Mandatory (Experience 3): Must have experience in client/team management, coordinating with designers, animators, copywriters, and clients to ensure creative deliverables meet brand and project standards.

Mandatory (Tech Skills 1): Must have knowledge of motion graphics and video editing, including tools such as After Effects, Premiere Pro, or equivalent software, with an understanding of how storyboards translate into animation.

Mandatory (Tech Skills 2): Must have strong drawing and visual storytelling skills, with the ability to convey mood, movement, action, camera angles, transitions, and composition in both digital and traditional formats.

Mandatory (Portfolio): Strong portfolio/work samples showcasing storyboards, motion graphics, visual storytelling, or video/design projects. Portfolio should clearly demonstrate creativity, drawing ability, sequencing, and software proficiency.

Mandatory (Note1): Candidate must be flexible to work in shifts from 2 PM to 11 PM, aligning with team and client requirements

Mandatory (Note2): Work is going to be pre-production focused

Position: Civil Engineer – Estimation & Contracts Manager (Façade / Glazing Projects)

Location: Navi Mumbai

Work Schedule: 6 days working (2nd & 4th Saturday off)

Timings: 10:00 AM – 6:30 PM IST or US Shift

Role Objective:

To lead and oversee the organization’s pre-contract and post-contract commercial activities, ensuring accurate and competitive project tenders, sound contractual management, and profitable project delivery. The role is accountable for minimizing commercial and contractual risks while maximizing business value across all operations.

Key Responsibilities & Accountabilities:

Estimation & Tendering Management

• Lead the preparation and submission of project tenders, ensuring bids are both competitive and commercially viable.
• Review project drawings, specifications, and Bills of Quantities (BOQ) to prepare precise cost estimations covering materials, labor, and overheads.
• Implement value engineering techniques to achieve cost-effective solutions without compromising on quality or design intent.
• Maintain and update a comprehensive database of costing information, supplier rates, and productivity benchmarks.

Contracts Administration & Governance

• Review, negotiate, and finalize client and subcontractor contracts to identify and mitigate potential risks.
• Oversee the full contract lifecycle, including management of variations, extensions of time, and claims preparation or negotiation.
• Ensure all project correspondence and execution activities comply with contractual terms and conditions.
• Provide expert contractual advice and support to project teams throughout the project duration.

Commercial Leadership & Reporting

• Lead, mentor, and develop the estimation and contracts team; establish clear objectives and performance metrics.
• Prepare and present detailed commercial reports, cost analyses, cash flow projections, and risk assessments to senior management.
• Foster and maintain strong professional relationships with clients, consultants, and key stakeholders.

Candidate Profile

Education:

• Bachelor’s degree in Civil Engineering or Quantity Surveying (mandatory).
• Postgraduate qualification in Construction Management or Contract Law (preferred).

Experience:

• Minimum 10–12 years of progressive experience in estimation and contracts management, preferably in the façade, glazing, or specialized construction industry.

Skills & Knowledge:

• Strong understanding of standard construction contract formats (e.g., FIDIC).
• In-depth knowledge of tendering procedures, costing principles, and project estimation.
• Excellent analytical, negotiation, communication, and risk management skills.

Reporting To:

Commercial Director or Chief Operating Officer

What you will do:-

● Partnering with Product Managers and cross-functional teams to define metrics, build dashboards, and track product performance.

● Conducting deep-dive analyses of large-scale data to identify trends, user behavior patterns, growth gaps, and improvement opportunities.

● Performing competitive benchmarking and industry research to support product strategy and prioritization.

● Generating data-backed insights to drive feature enhancements, product experiments, and business decisions.

● Tracking post-launch impact by measuring adoption, engagement, retention, and ROI of new features.

● Working with Data, Engineering, Business, and Ops teams to design and measure experiments (A/B tests, cohorts, funnels).

● Creating reports, visualizations, and presentations that simplify complex data for stakeholdersand leadership.

● Supporting the product lifecycle with relevant data inputs during research, ideation, launch, and optimization phases.

What we are looking for:-

● Bachelor’s degree in engineering, statistics, business, economics, mathematics, data science, or a related field.

● Strong analytical, quantitative, and problem-solving skills.

● Proficiency in SQL and ability to work with large datasets.

● Experience with data visualization/reporting tools (e.g., Excel, Google Sheets, Power BI, Tableau, Looker, Mixpanel, GA).

● Excellent communication skills — able to turn data into clear narratives and actionable recommendations.

● Ability to work collaboratively in cross-functional teams.

● Passion for product, user behavior, and data-driven decision-making

● Prior internship or work experience in product analytics, business analysis, consulting, or growth teams.

● Familiarity with experimentation techniques (A/B testing, funnels, cohorts, retention metrics).

● Understanding of product management concepts and tools (Jira, Confluence, etc.).

● Knowledge of Python or R for data analysis (optional but beneficial).

● Exposure to consumer tech, mobility, travel, or marketplaces. .

- Candidate Must be a graduate from IIT, NIT, NSUT, or DTU.

- Need candidate with 1–2 years of pure Product Analyst experience is mandatory.

- Candidate must have strong hands-on experience in Product + Data Analysis + Python.

- Candidate should have Python skill on the scale of 3/5 at least.

- Proficiency in SQL and ability to work with large datasets.

- The candidate must experience with A/B testing, cohorts, funnels, retention, and product metrics.

- Hands-on experience with data visualization tools (Tableau, Power BI, Looker, Mixpanel, GA, etc.).

- Candidate must have experienece in Jira.

Company Description

TNQTech is a publishing technology and services company. Our AI-enabled technology and products deliver content services to some of the largest commercial publishers, prestigious learned societies, associations, and university presses. These services reach millions of authors through our clientele. We are dedicated to advancing publishing technology and providing innovative solutions to our users.

Role Description

This is a full-time on-site role for a Senior Data Scientist - Lead Role located in Chennai. The Senior Data Scientist will lead the data science team, conduct statistical analyses, develop data models, and interpret complex data to provide actionable insights. Additionally, responsibilities include overseeing data analytics projects, creating data visualizations, and ensuring the accuracy and quality of data analysis. Collaboration with cross-functional teams to understand data needs and drive data-driven decision-making is also key.

Qualifications

• Proficiency in Data Science and Data Analysis
• Strong background in Statistics and Data Analytics
• Experience with Data Visualization tools and techniques
• Excellent problem-solving and analytical skills
• Ability to lead and mentor a team of data scientists
• Strong communication and collaboration skills
• Master's or Ph.D. in Data Science, Statistics, Computer Science, or a related field

3 to 7 years of Overall testing experience.

 Test Automation Experience with the tool Selenium or Katalon.

 Should have experience in Test Automation Framework like TestNG and Cucumber

Framework.

 Able to manage test activities in medium to large projects.

 Demonstrates appropriate interpersonal skills required to establish effective working

relationships with clients and/or business partners.

 Should be familiar with the Software Testing tools, techniques and market trends.

 Should review user and functional requirements and provide feedback; they will

Informally test early versions of functionality and develop increasingly complete test

scripts and traceability.

 Participate in test execution and monitor the progress of execution.

 Proactively engage with all team members including developers, business users and

business analysts.

 Writes, reviews and executes formal test scripts including setup and data

requirements, procedures and expected results

 Able to provide direct input to project estimates and documentation (Project Plan

document, URS, FRS, Design docs)

 Reviews project requirements, plans and prototypes and providing input.

 Agile/ Scrum experience.

 Katalon Tool knowledge is preferable.

 Clinical domain knowledge is preferable.

We are looking for "Software Engineer (API)" for Reputed Client @ Bangalore Permanent Role.

Experience: 3 - 4 Yrs

1.Roles & Responsibilities:

• Design, develop, and unit test applications in accordance with established standards.  

• Preparing reports, manuals and other documentation on the status, operation and maintenance of software.  

• Analyzing and resolving technical and application problems  

• Adhering to high-quality development principles while delivering solutions on-time and on-budget  

• Providing third-level support to business users.  

• Compliance of process and quality management standards  

• Understanding and implementation of SDLC process

2.Technical Skills:

Primary Skills

• 2+ years of experience in Web API, C#.Net, OOPS and Entity framework

• Minimum 1+ years of experience on Web Application development HTML, CSS, JavaScript/JQuery, Entity framework and Linq Queries

• Must have a good exposure on query writing and DB management for writing stored procedures/ user-defined functions

Secondary Skills

• Experience in analysing existing code and debugging.

• Should have a solid understanding of the SDLC processes (Design, Construction, Testing, Deployment)

• Proven experience of delivering on-time and with quality

• Should have good unit testing skills to review his own development and identify all the defects and get it fixed before releasing the code

Desired Skills

• Should have experience in developing ERP applications or Database Intensive Data Entry applications. 

• Been on a same role for a period of 2 years or more

• Hands on experience of configuration management and version maintenance

• Prior experience of working in the shipping domain

• Should be able to understand the Functional Specifications and Technical Specifications and develop the application as per the specification provided.

• Full stack developers with experience in Developing products with Angular and C# APIs, from ground-up will be a plus.

3.Abilty:

• Excellent Communication Skills

• Good conceptualization skills

• Strong Visualization ability

• Analytical ability

• Quality Oriented

• Problem solving

4.Educational Qualification:

BE/B-Tech/MCA/ M.Tech

Age between 24 Year to 28 Years

Responsibilities

• Writing clean and secure modular codes that have undergone strict testing and evaluation.
• Maintaining and designing databases effectively.
• Build efficient, testable, and reusable PHP modules
• Solve complex performance problems and architectural challenges
• Write quality code with robustness and re-usability for secured web applications and web services (REST and SOAP) for mobile apps.
• Ability to work in a team environment as well should be able to manage a team.
• Must meet the deadline.

Requirements

• Strong hands on experience with PHP Laravel framework
• Knowledge of object oriented PHP programming
• Must have strong experience with API (Web Services) development using JSON, RESTFUL.
• Understanding of MVC design patterns
• Should be best at writing and understanding complex queries using any of two from - MySQL, NoSQL, MongoDB, PostgreSQL, T-SQL.

• Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3

• Proficient understanding of code versioning tools, such as Git, SVN.

• Excellent communication and problem-solving skills.