Customer Support executive

JOB DETAILS:

* Job Title: Regional Sales Manager (Philippines)

* Industry: SAAS Industry

* Salary: Best in Industry

* Experience: 5 -10 years

* Location: Philippines

* Work Mode: WFH

* Working Day: 5

Required Skills: Data Analysis, Analytical thinking, Proficiency in CRM tools, Cross functional collaboration, Problem Solving & Decision Making

Criteria:

Need Native Philippines candidates ONLY.

1. Candidate must be from a B2B SaaS / Hospitality Tech (Hotel Tech) background.

2. Candidate must have 5–10 years of relevant sales experience in SaaS or hospitality technology.

3. Candidate must have strong team management experience, handling BDMs and Telesales teams.

4. Candidate must have proven ownership of regional revenue targets, pipeline management, and MRR growth.

5. Candidate must have strong knowledge of the Philippines hospitality market and enterprise hotel sales.

6. Candidate should be proficient in Filipino and English (mandatory).

7. Candidate should be open to frequent travel across regions.

8. Candidate must be good with numbers, including revenue analysis, forecasting, pipeline metrics, and target tracking.

9. Candidate must have hands-on experience with CRM tools; HubSpot experience is strongly preferred.

Description

About the Role: -

We are seeking a high-performing Regional Sales Manager (RSM) to lead and scale our sales operations in Philippines.

This role is responsible for driving revenue growth, expanding market presence, managing sales teams, and ensuring customer success within the hospitality sector.

Key Responsibilities: -

1. Sales Leadership & Team Management

• Lead and manage BDMs and Telesales teams
• Ensure achievement of 100%+ monthly and quarterly targets
• Conduct weekly coaching, reviews, and performance tracking
• Oversee hiring, onboarding, and training
• Ensure 100% CRM (HubSpot) compliance

2. Revenue & Target Achievement

• Deliver regional targets across new properties, licenses, and LTV
• Drive growth in ARPA and MRR
• Maintain a 3× healthy sales pipeline

3. Customer Retention & Account Growth

• Minimize churn and maximize customer satisfaction
• Build strong relationships with hotel owners, GMs, and key decision-makers
• Collaborate with Implementation & Support teams for seamless onboarding

4. Market Expansion & Enterprise Sales

• Expand YCS presence across key regions in Philippines.
• Close enterprise and multi-property hotel group deals (5+ properties)
• Build partnerships with hotel associations and tourism bodies
• Lead events, webinars, and roadshows

5. Internal Collaboration & Operations

• Provide accurate weekly and monthly sales forecasts
• Share market insights with Product, Marketing, and Support teams
• Ensure timely reporting and compliance with internal processes.
•  

Key Competencies: -

• Sales Leadership & Team Management – Ability to lead, coach, and drive a high-performing sales team to exceed targets.
• Strategic Pipeline & Revenue Execution-– Strong skills in pipeline management, forecasting, and delivering consistent revenue growth.
• SaaS & Hospitality Market Expertise - Deep understanding of SaaS sales and the Philippines a hospitality ecosystem.
• Enterprise Sales & Negotiation – Proven capability to close multi-property deals and handle complex negotiations
• Customer Retention & Relationship Management– Strong focus on reducing churn and building long-term partnerships with key decision-makers.
•  

Key Requirements: -

• 5–10 years of experience in SaaS, B2B, or Hospitality Tech sales
• Proven experience in managing sales teams and exceeding targets
• Strong understanding of the Philippines hospitality market
• Excellent communication and negotiation skills
• Hands-on experience with CRM tools (HubSpot preferred)
• Willingness to travel across regions as required

Marketing Campaign Manager

INDIA AND SEA

 

About SATISFIC
Satisfic is focused on the areas of the IT channel marketing. As the channel catalyst, we connect and empower technology suppliers, solution providers and end-users. Headquartered in Singapore and with teams across key countries in APAC, Satisfic leverages its regional service delivery capabilities to help IT channel succeed and grow.  Please visit our site at http://www.satisfic.com">www.satisfic.com for further details.

What you will be doing:

Operational and Project Management

• Work with our India and SEA clients
• Develop digital marketing initiatives and programs for IT products and solutions.
• Create and execute digital marketing campaigns like webinar, email, search and social marketing etc. for assigned products in assigned markets.
• Work closely with internal team and external vendors to implement marketing activities and tactics.

Creative Execution of Marketing Promotions

• Create concepts for marketing initiatives, and draft promotional copy and relevant terms & conditions.
• Ensure compliance with client-brand guidelines and contract when implementing creative and manage required approvals.
• Work with other members of the SATISFIC Team, contractors or vendors as needed to execute marketing campaigns.
• Compile regular reports and analytics of campaign performance and results.

Strategic Planning Support

• Provide campaign recaps indicating success metrics and ROI. Make recommendations based on how to apply learnings to future promotions.
• Establish and maintain processes to manage scope over the campaign lifecycle by managing the identification, resolution and escalation of project risks and issues hindering delivery of programs
• Track campaign progress at every step and proactively work with internal and external customer to steer campaigns in the right direction
• Attend weekly calls with the client; send out daily and weekly activity reports and ROI analytics to the Client.

About your experience:

• 5-7 years of proven experience in B2B marketing campaign planning and execution.
• Hands on experience in email marketing, webinar marketing and other digital marketing campaign execution.
• 1-2 years of IT channel marketing experience would be an added advantage.
• Highly proficient in Microsoft Word, PowerPoint and Excel
• Strong interpersonal and communication skills
• Strong analytical abilities
• Project and time management skills
• Facilitate and manage teamwork across departmental functions
• Knowledge of project management and reporting tools would be added advantage
• Highly organized and strongly self-motivated
• Ability to multi-task activities with shifting priorities
• Quick learner with a positive attitude
• Strong decision-making, problem resolution and creative thinking skills

Qualifications:

• Graduate in any field.
• MBA Marketing preferred but not mandatory

Reports to:  Manager – Customer Success.

We are hiring a Recruitment Executive who can take care of hiring and team building.

Job Roles and Responsibilities:

• Coordinate with managers to identify staffing needs.
• Determine selection criteria.
• Source potential candidates through online channels (e.g. Job portals , Social media platforms, Professional networks).
• Plan interview and selection procedures, including screening calls, assessments and in-person interviews.
• Assess candidate information, including resumes and contact details, using our Applicant Tracking System.
• Design job descriptions and interview questions that reflect each position's requirements.
• Lead employer branding initiatives and manage a team of Recruitment executives.
• Forecast monthly, quarterly and annual hiring needs by department.
• Foster long-term relationships with past applicants and potential candidates.

Requirements:

• Must have experience in Non IT and leadership roles hiring, preferably for startups.
• Proven work experience (minimum 3+ years) as a Recruitment Specialist or similar role.
• Experience in volume/bulk hiring for Sales roles.
• Familiarity with social media, resume databases and professional networks.
• Hands-on experience with full-cycle recruiting using various interview techniques and evaluation methods.
• Excellent verbal and written communication skills.
• A keen understanding of the differences between various roles within organisations.
• B-Tech or MBA in Human Resources Management.

We are looking for a Technical Content Writer with 4+ years of experience in producing high-quality documentation that can contribute to the overall success of our products. The selected candidate will work collaboratively with developers, quality assurance engineers, product managers, and usability experts to make our products easier to understand and use.

Job Responsibilities:

• You will be responsible for authoring tasks, creation, and integration of printed or electronic end-user documentation
• Document ongoing software developments in applications, products, and services
• Develop user guides, technical specification documents, online help files, API documents, feature description documents, How-To articles, and other ad hoc documentation deliverables
• Contribute to process improvements for enhancing efficiency
• Demonstrate ability to communicate effectively with developers and SMEs to gather knowledge on functional requirements
• Create tutorials to help end-users use a variety of applications
• Create and maintain the information architecture
• Provide estimates about documentation tasks to the Scrum Master
• Provide technical documentation for newly developed features on time and as per the defined quality standards

Required Skills:

• 4+Years of Relevant experience in the field of technical documentation
• Knowledge of end-user documentation/product documentation/technical documentation
• Excellent technical writing skills
• Creative conceptual thinker
• Impeccable command over grammar with excellent communication skills
• Proficient in working with an XML editor, authoring, and other graphics-related tools like SnagIt, Visio, etc

We are looking for a Python Web Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application; therefore, a basic understanding of front-end technologies is necessary as well.

• Writing reusable, testable, and efficient code
• Design and implementation of low-latency, high-availability, and performant applications
• Integration of user-facing elements developed by front-end developers with server side logic
• Implementation of security and data protection
• Integration of data storage solutions 

Software Developer

Minimum reuired 3+yrs
Good Experience in Node JS,Mongo DB,AWS
Good Communication must

Location -Hyderabad 

Experience -3+ Years

Main Street is hiring a Full Stack Engineer who will help design our technical architecture and build solutions that help business owners become entrepreneurs. Apply if you are excited about creating a platform for true entrepreneurship. 

As an early hire on the core team, you’ll work on shaping projects, big and small, over short three week sprints. We’re a small team, but we get a lot of features shipped. You would be responsible for driving full-stack projects from prototype to finished stage with a lot of autonomy and creativity. This is an exciting time to join the team. We've found solid early traction, have strong basic foundations and are pushing aggressively into some incredible new feature builds. We have a small team, so you can make an incredible impact on our product very quickly. 

Responsibilities:

• Own the design of the overall architecture of the web application
• Implement a robust set of services and effective APIs to power the web application
• Build reusable and manageable code and libraries for future use
• Optimize the application for maximum speed and scalability
• Translate UI/UX wireframes to visual elements
• Develop and handle well-functioning databases and applications
• Test software to ensure responsiveness and efficiency 
• Troubleshoot, debug and upgrade software

Experience:

• Proven expertise in shipping features in Ruby on Rails. Strong background in Ruby on Rails, HTML, CSS and JavaScript
• Strong experience in driving thought leadership and technical architecture
• Experience with mentoring juniors in the team

You are a fit if :

• You are a skilled coder. We need candidates with a strong history of shipping features in Rails with clean maintainable code. 
• You are a good communicator and a really good writer. Since we are async and remote most of our work is written. You'll need to be able to proactively communicate in concise, clear, simple writing.
• You are an expert project manager. You need to be able to break down a large, complex business deliverable into executable pieces that can be managed as individual user stories. You need to be able to keep a project on track, and cut scope when needed.
• You don't need babysitting and are a Manager of One. We love people who have started companies or have freelanced in the past. You take ownership and take things across the finish line. Especially in our remote async approach, you'll need to be intrinsically motivated and keep your  projects on track.
• You have strong business and product acumen. This job isn't just writing code, we solve real business problems for real people. That means you need to be able to look beyond the user story, have empathy for our end users and solve real problems for them.

About Main Street:

We're solving a problem that 62% of Americans have

62% of Americans last year thought about starting a business. The #1 reason they didn’t was because they didn’t know where to start. Currents options are:

1. Going independent which is risky: no support or direction
2. Paying a franchise which is expensive:  franchises charge $100K+ fees to get started, take 10% of topline revenue, don't provide marketing support or technology

The market we're going after is bigger than e-Commerce

We’re disrupting the $2.3T franchise industry by removing the franchise fee and offering a tech-enabled franchise like product.

We’re starting with home painting where our biggest competitor is https://certapro.com/">CertaPro a $550M revenue franchise (1% market share) before quickly taking on https://www.neighborlybrands.com/our-brands/">Neighborly Brands as we expand categories (pest control, lawn care, etc.).

As we expand categories, our customer does not change

Our customer is an aspiring business owner, like https://www.linkedin.com/in/nicklaforest">Nick or https://www.linkedin.com/in/hardin-h-hawes-9ba6a72/">Hardin who doesn't care what type of business they start, as long as it is profitable. Our customers are not actually the one painting houses or completing roofing jobs, rather they are the one that hires people to do the job. Our customer has years of experience in sales and general management, which makes them suitable for any type of business — which is why as we expand to 100 categories, our customer does not change.

Our solution is an end to end platform to help you start, grow and run a business

Main Street is a combination of well known technology platforms that provides an Uber like simple experience to starting a business

• https://stripe.com/atlas">Stripe Atlas: Helping you incorporate and set up legal logistics for your business
• https://www.duolingo.com/">Duolingo: Learn a new skill (in our case it is about a specific type of a business)
• https://www.shopify.com/online/ecommerce-solutions">Shopify: The operating tools to run your business
• https://www.womply.com/">Womply: A marketing stack to drive you customer

Take a look Main Street's Product walk through https://www.youtube.com/watch?v=teajumhL5DI&;feature=emb_title">here.

We're backed by top investors and built a world class team

We're a seed-stage startup and have raised $10M+ from top investors including Greylock and Khosla. Our team previously worked at places like DoorDash, OpenDoor, Amazon and OYO.

• Strong grasp of computer science fundamentals and excellent problem-solving skills.
• Good understanding of software engineering practices, Data Structures & Algorithms.
• Solid programming skills in Java/Kotlin.
• Good communication skills.
• Strong sense of ownership and accountability.
• Experience in Reactive programming, Asynchronous programming and Unit Testing will be an added advantage.
• 6-10 years of experience in product driven organization.