Customer Support executive

Job Title : Frontend Developer (React.js) – Blockchain Experience

Location : Remote

Experience : 3+ Years

Key Skills : React.js, TypeScript, Web3.js, blockchain integration, UI/UX design

Job Description :

We are looking for a skilled React.js Frontend Developer with experience in blockchain applications. The ideal candidate should have expertise in React.js, Web3.js, and UI/UX best practices to build seamless decentralized applications (dApps).

Requirements :

• 3+ Years of React.js development experience.
• Strong knowledge of Web3.js or Ethers.js.
• Experience integrating smart contracts with frontend.
• Proficiency in TypeScript and modern frontend frameworks.
• Understanding of blockchain fundamentals and dApp development.

• Looking for sr.java full stack developer
• java, springboot, angular 2/4/6/8, html and css
• experience with unit testing
• good exposure to oops

We are looking for a high-performing Enterprise Sales Manager to meet customer acquisition targets. You will be responsible for maximising our sales team potential, driving customer acquisition and executing the sales strategy.

• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
• Identifying the correct decision makers in the companies and setting up the meeting to understand their requirements and how our products can help them.
• A seasoned sales professional with an innate hunter mentality who has a proven track record of over-achieving sales revenue growth targets
• Actively approach targeted business clients (telephone, email, social networks, events, etc.)
• Search for new client leads and ability to build a new sales pipeline.
• Responsible for generating contacts and leads.
• Maintain and expand the database of prospects.
• Developing and managing relationships with CXO level
• An individual with an innate sense of ownership & successfully works towards closing deals.
• Negotiating with the required stakeholders and closing the deal
• Maintaining the relationship with the client
• Delivering growth targets across geographies, customer segments, and products

Desired Skills and Requirement:

• MBA desired
• Proven experience in new client acquisition.
• Willing to travel & meeting prospects
• An attitude to get things done and willingness to work in a high-growth start-up environment
• Excellent Relationship Management skills
• Excellent presentation skills.
• Good communication skills

Wifi Dabba provides internet infrastructure for homes & offices. We build & deploy networks that are faster and more affordable. Our full-stack approach combines hardware, software, and operations so that anyone can easily set up and run a modern network.

About the role

The Marketing team is responsible for driving Dabba's growth and brand affinity. The Marketing team works cross-functionally with sales, partnerships, product, ops, customer success, and design teams.

We are looking for someone to start and lead our editorial team. In this role, you will have the opportunity to help build out the new function, establish our editorial and content strategy across all of our owned platforms, and help drive new business and the adoption of Dabba's products and services. You will work closely with Dabba's founders and cross-functional leadership teams.

We are looking for people who are excited to work on complex problems, enjoy learning and working with others, and above all, are kind and ambitious. We are building for the long term and just getting started. We'd love your help.

You will have an impact by

Developing Dabba's editorial strategy to increase awareness and trust

Creating and maintaining editorial calendars that align with the rest of the business’s priorities, including demand generation campaigns, product launches, and SEO

Owning and maintaining Dabba's blog, resources and guides, working collaboratively with stakeholders to develop relevant and timely content

Writing, reviewing, and editing short and long-form content, including website copy, white papers, and blogs

Collaborating with our subject matter experts (product, engineering, operations teams) to develop helpful and impactful written pieces for our target audiences

Creating and driving our SEO strategy to increase top-of-funnel awareness

Define, document, and maintain our style guides and editorial guidelines

You might be a good fit if

You have 5+ years of experience in B2B content marketing

You have excellent writing and editing skills

You have a proven track record of developing engaging content that drives business results across the funnel

You have experience copyediting and developing style guides

You demonstrate strong collaboration, decision-making, and communication skills

You are results-oriented and self-motivated, able to think strategically and execute tactically

You can effectively communicate value propositions and drive initiatives across diverse audiences

You are highly resilient and remain optimistic in the face of adversity — you see the challenge as an opportunity for growth and impact

You possess strong research skills and are naturally curious — you love learning new things and are excited to teach others new concepts

You are collaborative and enjoy working on teams

You are an excellent internal communicator

You excited about building strong content programs within a company that is positioned with aggressive growth goals

You are hyper-organized about prioritizing project requests and committing to deadlines

If you are interested in joining us

We encourage you to reach out even if your experience doesn't precisely match this job description. We operate with a growth mindset and expect ourselves and our colleagues to have the capacity and desire for ongoing growth.

Tell us a little bit about yourself and why you are interested in what we are doing

Attach your resume

Include the URL to your LinkedIn

Business Development is a critical aspect of our platform business.

1. Actively seeking out new sales opportunities through cold calling, networking and social media. 2. Calling 65-70 leads everyday

3. Setting up meetings with potential clients (parents)

4. Generating Trial Classes - Pitch Parents to take PlanetSpark trial Classes

5. Negotiate/close deals and handle complaints or objections

6. Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis (3L revenue per month)

7. “Go the extra mile” to drive sales

 Mission Statement

1. In your training of 1st month, we shall actively probe you through the process using Training Decks, Live Experiences, Re-Training Programs that aims to give you an overall Learning experience along with you paid stipend along the journey.

2. We create career oritented BDCs in this 1 month whose skill becomes unmatched across the sector.

3. You are required to use right sales strategy and accomplish 1 Lac of revenue in the training period, hence making a way to achieve License to Sell (L-2-S)

4. You will be entitled for training stipend of Rs.21428 fixed + incentives 5. Post 1L Revenue achievement, you will be entitled for below CTC

India Shift (10:30am to 8:30 pm) - INR 6.6 LPA (4.23 LPA Fixed + 2.4 LPA Variable) US/ Canada Shift (8:00 pm to 5:00 am) - INR 7.10 LPA (4.83 Fixed + 2.3 LPA Variable)

What are we looking for?

1. Proficiency in English

2. Thorough understanding of marketing and negotiating techniques 3. Fast learner and passion for sales

4. Self-motivated with a results-driven approach

5. Proven experience in sale or relevant role is a plus

6. A friendly and energetic personality with customer service focus

Criteria

1. Willing to work 5 days in a week in a fast paced startup 2. Ready to work from Office and join immediately.

3. Week-off on Wednesday, Thursday or Thursday, Friday

KEY RESPONSIBILITES:

• Participate in requirements analysis
• Collaborate with internal teams to produce software design and architecture
• Write clean, scalable code using .NET programming languages
• Test and deploy applications and systems
• Create API / webservices
• Develop documentation throughout the software development life cycle (SDLC)
  
  

Candidates with the below skillsets are preferred:

• Proven experience as a .NET Developer
• Familiarity with the http://asp.net/">NETframework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))
• Knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3
• Familiarity with architecture styles/APIs (REST, RPC)
• Understanding of Agile methodologies
• Excellent troubleshooting and communication skills
• Attention to detail

Education Details: BSc/BA in Computer Science, Engineering or a related field

What you need to have:

• 2 to 6 years of strong hands-on experience building applications on the web platform with JavaScript, HTML, and CSS
• Experience in building responsive web apps using JavaScript
• Strong understanding of the latest JavaScript ES6+ concepts such as Promises, OOPs, Scoping, etc
• Strong hands-on experience in building SPAs using React JS and its companion libraries
• Experience with build tools such as Webpack, Grunt, Gulp etc
• Knowledge of state management libraries such as Redux, Flux, Context API, etc
• Strong debugging skills using browsers dev tools and familiarity with cross-browser support
• Familiarity with API dev tools such as Postman
• Knowledge of RESTful APIs
• Showcase your interest in front-end either by your side projects in your GitHub or an interesting story to tell
• Knowledge of the latest web technologies such as Service workers/PWAs will be a huge plus
• Knowledge of Server-side rendering using React
• Knowledge of CSS pre-processors
• Knowledge of testing framework like Jest, Mocha, etc

• Manage incoming & outbound calls
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Proven customer support experience or experience as a client service representative
• Ability to multi-task, prioritize, and manage time effectively
• Strong phone contact handling skills and active listening

 Skills:-

• Should have Good Communication skill.
• Should have good knowledge of Excel.
• Should have good writing skills.