11+ Virtual team Jobs in Jaipur | Virtual team Job openings in Jaipur

Job Role: Lead and manage the Sales process, ensuring team performance and customer satisfaction.

Job Title: Team Leader

Experience: Minimum 7 years of work experience

Age: 30 to 45 years

Type of position: Full-Time

Education Requirement: Graduate degree required.

Location: Work from Office 

Experience Required:

Must Have:

1. Minimum 3 years of experience in a Team Leader role.
2. Experience of involvement in driving the team of Revenue Functions.
3. Experience of Call Centre. 
4. Strong leadership and team management skills.
5. Understanding of Call Centre Matrix.
6. Average communication and interpersonal skills.
7. Ability to handle customer escalations and ensure satisfaction.
8. Knowledge of industry-specific tools and CRM systems

Job Description:

1. Lead and manage the team to meet and exceed Sales targets.
2. Monitor and analyze team performance, providing feedback and coaching as necessary.
3. Handle escalated customer issues, ensuring a swift and satisfactory resolution.
4. Collaborate with other departments to ensure a seamless sales process.
5. Maintain up-to-date knowledge of industry trends and customer needs.
6. Prepare and present regular reports on team performance and Dept. metrics.
7. Maintain the Conversion Ratios in Sales Matrix i.e. Lead to Deal and Deal to Won Agent wise etc.
8. Maintain Agent Wise revenue Pipeline.

Job Role: Customer Support Executive (Jaipur)

Location: Jaipur (On-site)

Employment Type: Full-time, Permanent

Shifts: Rotational; Night shifts as per business requirement

Experience: Freshers to 3 years

Compensation:

• International Process: ₹23,000 – ₹34,000 CTC/month
• Domestic Process (if applicable): ₹12,000 – ₹22,000 CTC/month

Role Overview

We are hiring Customer Support Executives for our International (Voice/Chat/Email) process in Jaipur. You will handle customer queries professionally, ensure timely resolution, and deliver a great customer experience.

Key Responsibilities

• Handle customer queries via phone calls, emails, and chats.
• Diagnose issues, provide accurate resolutions, and escalate when needed.
• Document interactions in CRM/tools and follow defined SLA/TAT.
• Collaborate with team/lead to improve customer satisfaction and KPIs.

Must-Have Skills

• Excellent English communication (spoken and written).
• Customer first mindset; active listening and problem-solving.
• Typing accuracy and basic computer proficiency.
• Willingness to work night/rotational shifts for international support.

Eligibility

• Undergraduates/Graduates/Postgraduates are welcome.
• Freshers and experienced candidates (up to 3 years) can apply.
• Immediate joiners preferred.

Benefits

• Cab facility for night shifts (as per company policy).
• One-time meal during shifts (as applicable).
• Performance incentives and growth opportunities.

Location: Gurgaon, Pune, Bhopal, Jaipur, Chennai, Bangalore

Work Mode: Hybrid (2 days WFO)

Experience Required: 5+ Years

Notice Period: Immediate Joiners Preferred

Job Overview

We are seeking a highly experienced Angular Developer to join Deqode’s frontend engineering team. You will be responsible for creating dynamic and responsive applications using Angular best practices and frameworks

Key Responsibilities

• Develop and enhance enterprise-grade web applications using Angular.
• Translate design wireframes into high-quality code.
• Build reusable components and front-end libraries for modular development.
• Optimize application performance for speed and scalability.
• Conduct unit testing and debugging to ensure application stability.
• Collaborate with backend developers and designers.

Required Skills

• Proficiency in Angular (v9+), TypeScript, RxJS, and Angular CLI.
• Strong understanding of HTML5, SCSS, CSS3, and responsive UI design.
• Experience integrating REST APIs and third-party services.
• Familiarity with testing frameworks like Jasmine/Karma.
• Experience with Git version control and CI/CD pipelines.
• Ability to write maintainable, modular, and testable code.

Must-Have Qualifications

• Bachelor's degree in Computer Science, Engineering, or related field.
• 5+ years of development experience in Angular.
• Strong communication and team collaboration skills.
• Ability to adapt quickly in a fast-paced Agile environment.

Key responsibilities:

• Plan and execute Web, SEO/SEM, Database Marketing, Email, Social media, and Advertising campaigns
• Design, Build, and maintain Social Media presence
• Measure and report performance of Digital marketing campaigns and assesses against goals (ROI and KPIs).
• Identify trends, insights and optimize approach based on the insights.
• Plan and execute periodic Content Calendar for Branding and Inbound lead acquisition
• Create landing pages and optimize user experience for Lead Acquisition
• Should be able to plan and execute Webinars, Seminars and Events

Skills:

• MBA or PGDM in Marketing
• 6+ years of experience in Digital Marketing for IT/ITES Services Industry
• Must have exposure in marketing of Digital Technologies and Services like Cloud, Analytics, APIs, Software Development & Channels
• Good to have experience in using HubSpot as Marketing Tool
• Must have excellent verbal and written Communication skills with exposure to Global Clients

Responsibilities:

• You'll be expected to work closely with other team members and mentor junior developers.
• You must take pride in your work and have keen attention to detail.
• Should have hands-on experience with C# programming including. NET Framework, ASP. NET and. NET Core.
• Analyze requirements and provide estimates.
• Ensure adherence to delivery schedules & quality processes and establish solutions for the client.
• Ensure development projects are delivered properly to meet the requirements of the client.
• Ensure that software enhancements and system fixes meet intended business needs according to defined requirements.
• Prepare technical specifications from which application programs will be developed and execute QA routines to ensure quality of software.
• Assist in the planning and deployment of software releases.

Requirements:

• Design and/or development experience with. NET, C#, ASP. NET, . Net Core, MVC, MVVM, WPF, Micro Services, React, AngularJS, jQuery, JavaScript, C3 D3 CSS, Azure Services in an n-tier architecture.
• Database design and development (Oracle or Microsoft SQL Server or MySQL or MongoDB).
• React Native experience is highly desirable.
• Experience with Web Services and Service Oriented Architecture.
• Experience with concurrent development source control (Git) and continuous integration (Pipeline or Jenkins or Bamboo).
• Timely creation of appropriate documents e. g. Application Architecture, Database Schema, Sequence diagrams, Class diagrams, etc.
• Interpersonal communication and organisational skills required to operate as a contributing member of virtual teams that deliver quality services.

Responsibilities and Duties
You'd be responsible to:

• conceptualize new content ideas,
• research on the assigned topics,
• and create high-quality content around mobile games.
•  

Qualifications and Skills

• Impeccable written and verbal command over English is a must.
• Graduate/post-graduate in English literature or Technology would be a plus.
• Must NOT be over 28 years old in age.