11+ Vendor development Jobs in Delhi, NCR and Gurgaon | Vendor development Job openings in Delhi, NCR and Gurgaon

About the Company:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement without fragmented tools or increased headcount.

About the Role:

MyOperator is looking for a motivated and customer-focused Customer Support Executive to join our dynamic team. This internship offers hands-on experience in handling customer queries, managing support tickets, and gaining exposure to the workings of a fast-growing SaaS company.

Key Responsibilities:

• Respond to customer queries via calls, emails, and support tickets.
• Assist in resolving issues related to panel access, call reports, and login problems.
• Update ticket statuses and maintain accurate customer records using Zoho Desk.
• Collaborate with the support team to escalate complex issues to relevant departments.
• Assist in creating and maintaining FAQs and troubleshooting documentation.

Requirements:

• Good communication skills in English(spoken and written).
• Basic computer proficiency and willingness to learn support tools and CRM systems.
• Strong interest in SaaS, tech support, or customer-facing roles.
• Availability for a full-time (Monday to Saturday, rotational shifts).

What You’ll Gain:

• Practical exposure to customer success and support operations in a SaaS environment.
• Opportunity to work with experienced professionals and learn industry best practices

Key Responsibilities:

1. Understanding the brand that is being represented, the TLC brand, the Program, the benefits, the scripts, the possible talking and opening lines and ensuring that the company guidelines on these are followed when a customer connect is made to enroll them into a membership program.

2. A soft approach to the sales process with conversational scripts and engagement on the call to sign up a customer. To protect the brand and ensure that a positive impact is left on the prospect after the interaction, whether he / she buys a membership or not.

3. Program Benefits must be conveyed in complete transparency leaving no scope of ambiguity or sounding / making false promises or over commitment.

4. Ensure that the prospect is not called for more than 3 times and also, he / she is not spammed on the calls. A prospect who does not want to be spoken to should be blocked from the system.

5. Ensure a database is provided by the company and only approved databases after proper DNC scrubbing are used.

6. It is mandatory to ensure that on every point of connect generating relevant leads are required, this is a part of our database expansion exercise, and must be followed.

7. Ensuing all relevant information is captured and converted into company intelligence like reasons for close etc and the prospects once spoken to are accordingly blocked from the system so that they are not called again.

8. Ensure any escalation or potential escalation is immediately reported to the Manager.

9. Ensure company time spent in the office is spent on productive customer acquisition work and aim for high enrolments, conversions, and no complaints as a performance matrix.

10. Ensuring confidentiality of all company information is maintained at all times.

Required Skills Set:

1. Minimum two years’ experience in a high-quality outbound voice process.

2. Good verbal and social communication skills in English with supporting local language. English will always be the first language for opening a customer conversation.

3. Proactive, confident, and self-motivated.

4. Performance oriented with a passion for sales and numbers.

Organization’s Profile: Head Field has been a formidable player in the outsourcing business market for

more than a decade. Started with a vision to help businesses abroad recruit talent from India, our

company now includes other services in its basket of offerings such as Virtual Assistance, Legal Process

Outsourcing, Artifique, Accounting Process Outsourcing, Filming and Editing, IT and many more. We

operate 24/7, serving clients worldwide.

Title: Business Development Associate/ Executive

Location: Sector -57, Noida, U.P

Summary: We are seeking a dynamic and results’ driven "Business Development Executive/ Associate"

to join our team. The ideal candidate will be responsible for identifying and exploring business

opportunities, engaging with corporate B2B clients and facilitating strategies to drive business growth.

This role demands a strategic thinker with excellent communications and negotiation skills.

Job Profile: It is a B2B sales position responsible for developing, maintaining, and growing business

within a diversified line of businesses. Activities include client acquisition, meeting business objectives,

obtaining requisitions/job orders, building client relationships, penetrating client accounts and ensuring

smooth delivery.

Work Responsibilities:

• The candidate will be responsible for generating new leads (lead generation), making

introductory calls, and performing market research to identify and attract potential clients.

• Build effective working relationships with the Clients; be a trusted advisor and a business

advocate.

• Work with the manager to follow up, escalate, and clear blockers as appropriate.

• Conduct market research and competitive analysis to help shape marketing strategies and

identify new opportunities for expansion.

• Maintains an ongoing relationship with prospective clients, continuously assessing and

communicating how Head Field can meet their needs.

• Negotiates terms and conditions for employment services contracts and collaborates with the

operations team to ensure seamless transitions.

• Managing Lead generation activities through various channels, including prospective outreach,

networking, and outreach campaigns.

• Develop and nurture relationships with prospective clients, converting leads into qualified

business opportunities.

• Work closely with the legal team to manage contract creation, review, and finalization, ensuring

compliance and alignment with company policies.

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• Stay up-to-date on market trends, client needs, and competitive landscape to continuously refine

lead generation and sales approaches.

POSITION: Sr. Devops Engineer

Job Type: Work From Office (5 days)

Location: Sector 16A, Film City, Noida / Mumbai

Relevant Experience: Minimum 4+ year

Salary: Competitive

Education- B.Tech

About the Company: Devnagri is a AI company dedicated to personalizing business communication and making it hyper-local to attract non-English speakers. We address the significant gap in internet content availability for most of the world’s population who do not speak English. For more detail - Visit www.devnagri.com

We seek a highly skilled and experienced Senior DevOps Engineer to join our dynamic team. As a key member of our technology department, you will play a crucial role in designing and implementing scalable, efficient and robust infrastructure solutions with a strong focus on DevOps automation and best practices.

Roles and Responsibilities

- Design, plan, and implement scalable, reliable, secure, and robust infrastructure architectures

- Manage and optimize cloud-based infrastructure components - Architect and implement containerization technologies, such as Docker, Kubernetes

- Implement the CI/CD pipelines to automate the build, test, and deployment processes

- Design and implement effective monitoring and logging solutions for applications and infrastructure. Establish metrics and alerts for proactive issue identification and resolution

- Work closely with cross-functional teams to troubleshoot and resolve issues.

- Implement and enforce security best practices across infrastructure components

- Establish and enforce configuration standards across various environments.

- Implement and manage infrastructure using Infrastructure as Code principles

- Leverage tools like Terraform for provisioning and managing resources.

- Stay abreast of industry trends and emerging technologies.

- Evaluate and recommend new tools and technologies to enhance infrastructure and operations

Must have Skills:

Cloud ( AWS & GCP ), Redis, MongoDB, MySQL, Docker, bash scripting, Jenkins, Prometheus, Grafana, ELK Stack, Apache, Linux

Good to have Skills:

Kubernetes, Collaboration and Communication, Problem Solving, IAM, WAF, SAST/DAST

Interview Process:

Screening Round then Shortlisting >> 3 technical round >> 1 Managerial round >> HR Closure

with your short success story into Devops and Tech

Cheers 

For more details, visit our website- https://www.devnagri.com

Note for approver

Role: Sr Full Stack SW Developer

Location: Okhla, New Delhi

Experience: Minimum: 7 Years

In this role, the person will be responsible for developing and implementing solutions using React.js, Node Js, JSX, Expressand MySQL concepts, and workflows such as Redux, Flux, and Webpack. The candidate will also be responsible for profiling and improving front-end & back-end performance and documenting our codebase. A top-class React.js Developer should be able to design and build modern user interface components to enhance application performance.

Responsibilities

• Ability to translate Wireframes and PSD Designs into functional web apps using HTML5, React, Redux, JavaScript, TypeScript, Node.js, Express, JSX, and MySQL.
• Creating RESTful services with Node.js & MySQL.
• AWS (Amazon Web Services) development & services like EC2, CloudFront, S3, load balancer, etc.
• Architect scalable web architectures.
• Work in a cross-functional team to deliver a complete user experience.
• Create Unit and Integration tests to ensure the quality of code.
• Be responsive to change requests and feature requests.
• Mentor junior members of the team*
• Managing & Integrating Amazon Web Services*
• Managing 3rd party software tools & subscriptions*

Requirements

• Detail-oriented experience as a Full Stack Developer/Lead creating React, Redux, Node js and (RDBMS) MySQL-based solutions.
• Ability to work both independently and in collaborative teams to communicate design and build ideas effectively.
• Fluent knowledge of the latest HTML/CSS, JavaScript & Typescript standards, and best practices.
• Strong hands-on of Node.js, Express server, and RESTful web APIs.
• Strong Hadson of MySQL or any other SQL-based RDBMS.
• Strong Hands-on in integrating AWS services into the application. AWS developer certificate will be a plus but not mandatory.
• Solid understanding of HTTP protocol and how server-side code is processed on the client.
• Working knowledge of front-end optimization and performance techniques.
• Obsession with lean, clean, and organized front-end code.
• Cross-browser development and troubleshooting.
• Experience building Responsive websites for web, tablet, and mobile devices.
• Good understanding of overall web design including basic usability, accessibility, industry standards, architecture, and navigation.

We are looking are looking for talented and motivated campaign manager to lead and execute our various marketing campaigns. The successful candidate should have experience in managing digital and mass media (TV, Print, OOH, Radio etc.) marketing campaigns.

The campaign manager will work closely with work in collaboration with internal teams and external agencies to prepare and execute campaigns and measure and report on their effectiveness.

Responsibilities

· Develop, execute and manage marketing campaigns with the aim of customer acquisition or engagement

· Brief the various teams within marketing (such as creative, social media and digital) to ensure each campaign is forward planned and delivered on time

· Recruit and manage external agencies to execute marketing campaigns

· Devise campaign timelines and budget and ensure that the same is adhered to

· Ensure that the organisation’s brand and identity is adhered to in campaigns and in all communication channels

· Deliver regular reports of campaign results, including web analysis and evaluation of KPIs

Skills & Qualifications

· A master’s degree in Marketing, advertising or related fields.

· 1-3 years of related experience

· Understanding and past experience of executing campaigns across all marketing channels from digital, social media, paid media, mobile, offline and print

· Exceptional project management and communication skills

· Solid understanding of current market trends

· Experience overseeing simultaneous campaigns

· Understanding and past experience creating integrated content across all marketing channels from digital, social media, paid media, mobile, offline and print

We are searching for a brilliant, flexible android developer to create novel apps that meet the needs of our target audience. To this end, the android developer's responsibilities include writing and proofreading code, liaising with coworkers within and outside of their department, and monitoring customers' feedback. Over time, you will also be required to create app updates. To ensure success as an android developer, you should demonstrate proficiency in one of the mainstream programming languages, and a sound understanding of the traditional product life cycle. An exceptional android developer will be fearless but respectful in the pursuit of excellence, continually striving to shape the ways in which Android apps impact the world around us.

Responsibilities:

• Writing clean and efficient codes for Android applications
• Proofreading your code and correcting mistakes before each app is released.
• Collaborating with UI and UX Designers, as well as Software Testers, to ensure that each app is presentable and in perfect working order.
• Identifying and resolving bottlenecks, rectifying bugs and enhancing application performance
• Monitoring the performance of live apps and work on optimising them at the code level
• Collaborating with cross-functional teams to define and design new features
• Implementing measures to safeguard users' data.
• Ensuring that the construction and presentation of your apps are congruent with the company's standards.
• Monitoring app reviews to detect areas for improvement.
• Creating app updates, including bug fixes and additional features, for release.
• Staying up to date with new mobile technology trends, applications, and protocols

• Graduation is a must. MBA is highly desirable
• Relevant work experience of 6 – 7 years in lending is a must
• Deep knowledge and relevant work experience of Microfinance products and BC is a must
• High standards of accuracy, integrity and attention to detail
• Excellent communication skills
• Proven experience and ability to manage a team