Channel Sales Executive - Mumbai, Gurgaon

JOB DETAILS:

* Job Title: Customer Success (B2B SaaS, USA)

* Industry: Technology

* Salary: Best in Industry

* Experience: 3 to 7 years

* Location: Bengaluru, Karnataka

Criteria

Strong Customer Success Manager / Implementation Manager / Post-Sales Delivery (B2B SaaS – US Customers) Profiles

3+ years of experience in Customer Success roles within B2B SaaS companies, primarily working with US-based customers.

Must have experience owning end-to-end customer onboarding and implementations, including requirement discovery, onboarding execution, go-live ownership, and early adoption success

Must have strong project management and customer communication skills, owning onboarding timelines, running regular customer check-ins, managing CXO-level stakeholders, and proactively flagging risks or blockers.

Must have worked in post-sales, non-quota-carrying roles focused on customer success, retention, and long-term relationship management (upsell is not mandatory)

Must have a conceptual understanding of SaaS products and APIs, with the ability to understand workflows, follow integration issues, and coordinate effectively with technical teams (hands-on coding not required).

Must be willing to work in US time zones (approx. 4:30 AM IST onwards, Mon–Fri).

(Company): B2B SaaS (Technical complex)

Preferred

• Experience handling enterprise customers, exposure to Salesforce CRM, or working on billing / finance / subscription-based SaaS products will be a strong plus.

Role & Responsibilities

If you are expecting a working playbook that you can execute upon, company is probably not the right fit for you at this point. However, if you are excited about creating the playbook from scratch, we would love to hear from you.

You will work closely with the founders.

As the new hire in this role, you'll be the voice of the customer in the company, and lead the charge in developing our customer-centric approach, working closely with our tech, design, and product teams.

What you will be doing:

You will be responsible for converting, onboarding, managing, and proactively ensuring success for our customers/prospective clients.

• Implementation
• Understand client billing models and configure company contracts, pricing, metering, and invoicing accurately.
• Lead pilots and implementation for new customers, ensuring complete onboarding within 3–8 weeks.
• Translate complex business requirements into structured company workflows and setup.
• Project Management
• Own customer delivery timelines and communication from kickoff to go-live.
• Track progress, call out blockers early, and keep customers updated without needing reminders.
• Run weekly status checkpoints and ensure every onboarding milestone lands on time.
• Internal Coordination & Escalation
• Act as the voice of the customer internally — share structured feedback with product and engineering.
• Create clear, well-scoped handoff documents when working with technical teams.
• Escalate time-sensitive issues appropriately and follow through on resolution.
• Documentation & Enablement
• Create client-specific documentation (e.g., onboarding guides, configuration references).
• Contribute to internal wikis, training material, and product documentation.
• Write simple, to-the-point communication — clear enough for a CXO and detailed enough for a developer.

Ideal Candidate

• 3-7 years of relevant experience
• Willing to work in US time zone (~430 am IST) on weekdays (Mon-Fri)
• Ability to understand and shape the product at a granular level
• Ability to empathize with the customers, and understand their pain points
• Understanding of SaaS architecture and APIs conceptually — ability to debug API workflows and usage issues
• Previous experience in salesforce CRM
• -Entrepreneurial drive, and willingness to wear multiple hats as per company’s requirements
• Strong analytical skills and a structured problem-solving approach
• (Strongly preferred) Computer science background and basic coding experience
• Ability to understand functional aspects related to the product e.g., accounting/revenue recognition, receivables, billing etc
• Self-motivated and proactive in managing tasks and responsibilities, requiring minimal follow-ups.
• Self-driven individual with high ownership and strong work ethic
• Not taking yourself too seriously.

Job Description: Sales & Marketing Executive

Location-Ahmedabad

Only Female candidates

Key Responsibilities

• Build and maintain strong relationships with architects, consultants, contractors, and developers.
• Prepare and deliver technical presentations to clients and project stakeholders.
• Conduct market research to identify industry trends, competitor activities, and emerging technologies.
• Promote company products and solutions to achieve sales and brand objectives.
• Represent the company at trade shows, exhibitions, and industry networking events.
• Coordinate with internal teams to support project requirements and customer needs.

Skills & Competencies

• Strong knowledge of façade systems and building materials such as glass, aluminum, stone, and composites.
• Excellent communication, presentation, and interpersonal skills.
• Ability to understand technical products and explain them clearly to clients.
• Good analytical and market research skills.
• Self-motivated with a willingness to learn and grow in sales and marketing.

Educational Qualification

• MBA in Marketing / BBA or equivalent qualification.

Experience

• Freshers are welcome.
• Comprehensive training will be provided.

About Us: We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge

team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Role: Senior Paid Media Executive

Experience Level: 2+ Years

Location: Bangalore, Karnataka (On-site).

Responsibilities:

● Budget Handled on Google AdWords, Facebook Ads, Instagram Ads.

● Proven track results of Ad creation, execution and monitoring.

● Well aware of Meta ads, Instagram Ads, Google Ads, LinkedIn Ads, Facebook business manager.

● Create and manage content marketing strategies.

● Forecast marketing campaign growth and ROI for marketing campaigns

● Keep abreast of new social media sites, web technologies, and digital marketing trends; implement these new technologies in developing campaigns and update current campaigns to include new information.

● Drive traffic, generate leads to company pages.

● Adhering closely to deadlines & to budget, developing and revising ideas, and implementing projects.

Key Responsibilities:

1. Design, develop, and maintain applications using ASP.NET (Core/MVC) and C#.
2. Build responsive and dynamic front-end components using React.js, JavaScript (ES6+), TypeScript, Bootstrap, HTML5, and CSS3.
3. Develop and consume RESTful APIs for application integration.
4. Work with MySQL (and optionally MSSQL) for database design, optimization, and queries.
5. Ensure code quality, maintainability, and scalability through best practices and design patterns. Collaborate closely with UI/UX designers, backend developers, and QA teams.
6. Perform debugging, troubleshooting, and performance tuning for existing applications.
7. Maintain comprehensive technical documentation.
8. Participate in code reviews and mentor junior developers.

Preferred candidate profile:

• Strong hands-on experience with ASP.NET MVC / ASP.NET Core and C#.
• Proficiency in JavaScript (ES6+), React.js, and TypeScript.
• Strong skills in HTML5, CSS3, Bootstrap, and responsive design principles.
• Good knowledge of REST API development and integration.
• Strong experience with MySQL (tables, queries, stored procedures, indexing).
• Familiarity with Entity Framework / Dapper.
• Knowledge of Git or other version control systems.

Perks and benefits:

• Competitive Salary and Professional development opportunities and training.
• Opportunity to work with cutting-edge technologies in a fast-paced environment.
• Collaborative and supportive work environment.

Position: Java Lead

Experience: 7+ Years

Location: Jaipur (Onsite)

Joining: Immediate Joiners Preferred

Employment Type: Permanent

Company: Deqode

Role Summary:

We are looking for a Java Lead to join Deqode’s backend engineering team. This role requires deep hands-on expertise in Java technologies along with the ability to lead a team and drive complex technical implementations.

Key Responsibilities:

• Take ownership as Lead Developer for backend services.
• Manage a team of 5-7 Java developers; mentor and guide juniors.
• Perform code reviews and ensure adherence to coding best practices.
• Contribute in writing clean, testable, scalable code using Java and Spring Boot.
• Own and drive technical design discussions and implementations.
• Work with cross-functional teams: Frontend, QA, DevOps, Product, and 3rd parties.
• Ensure robust unit testing, code coverage, and maintain high quality deliverables.
• Troubleshoot defects and support production deployments.

Required Skills:

• 7+ years of Java development experience
• Expertise in Spring Boot and REST APIs
• Strong experience in Microservices Architecture
• Knowledge of Netflix OSS or Spring Cloud
• Proficient in writing JUnit test cases
• CI/CD pipeline experience in real-time projects
• Understanding of Docker and Kubernetes
• Exposure to AWS Cloud Services from a development perspective

Job Summary: As a Customer Support Executive , you will be responsible for handling customer inquiries and resolving issues in a professional and timely manner. You will work closely with customers and internal teams to ensure exceptional service delivery and customer satisfaction.

Key Responsibilities:

• Respond to customer inquiries via phone, email, and chat in a courteous and professional manner.
• Identify customer needs and recommend appropriate solutions.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
• Keep records of customer interactions, comments, and complaints.
• Ensure customer satisfaction and provide professional customer support.

Requirements:

• Proven customer support experience or experience as a client service representative.
• Excellent communication and problem-solving skills.
• Ability to multi-task, prioritize, and manage time effectively.
• High school diploma or equivalent; college degree preferred.

Preferred Skills:

• Experience in a call center or BPO environment.
• Knowledge of customer relationship management (CRM) systems.
• Fluency in English.

Note: Cab facility (only drop) available for female candidates.

Job Type: Full-time

Pay: ₹13,000.00 - ₹22,000.00 per month

Shift:

• Night shift
• US shift

Benefits:

• Health insurance
• Life insurance
• Provident Fund

Other Benefits:

• Performance bonus

Job Responsibilities

• Analyze, design, and implement new product features, live the principles of evolvable architecture and modern design patterns
• Foster high product quality through unit testing, code reviews, secure coding, automation, defects fixing, and performance tuning
• Contribute to development process and tooling efficiency and improvements
• Constantly assess and utilize new technologies and approaches
• Working in an Agile-oriented environment (Kanban, Scrum)
• Cooperate with smart colleagues inside/outside boundaries of the team

Job Requirements

• At least 5 years of  SW development experience, ideally engineering in Computer Science or equivalent degree.

• Object-oriented development experience
• ASP.NET web development experience
• Working experience with Microsoft .Net Core and Entity Framework
• Experience with Dapper Framework.
• Experience with Web APIs, and MVC
• Experience developing Unit Tests
• Experience with iterative development methodologies
• Knowledge of ASP.NET, C#, MVC, and JavaScript, XML, JQuery is essential
• Knowledge of Angular/ReactJs will be an added advantage
• Development activities will require to work with Microsoft .Net (C#), React, Azure DevOps, SQL Server, and IIS
• Good experience with MS SQL development is essential - DML/DDL operations, stored procedures, views, functions, triggers
• Highly developed, process-oriented skills for troubleshooting, problem solving, and problem resolution
• Proficient communication in English (both verbal and written) and strong customer focus.

Good to have:

API Integrations with UI Layer

• Participate in the design of the solution based on business requirements gathered
• and analyzed by analysts
• Develop new features for mobile/web applications
• Build reusable code and libraries across platforms
• Optimize applications in terms of scalability and stability
• Use the best coding standards and practices, to assure the quality of the code
• Perform development testing
• Collaborate with other team members and stakeholders

• 4+ years of experience in Frontend Development
• Angular 6 and Above
• REST API
• Typescript , HTML, CSS ,JavaScript
• React Native
• Having experience in both Mobile/Web development

• Bachelors in Engineering, Computer Science or in similar areas
• Minimum of 4+ years work experience in creating front-end (mobile/web)
• applications, using Angular 6+, Typescript, JavaScript and React Native
• Experience with HTML, CSS and Bootstrap.
• Experience with Agile (SCRUM) methodologies
• Experience with Unit Testing and TDD
• Experience with REST based APIs
• Knowledge of iOS or Android development is a plus
• Excellent capacity to work autonomously or integrated in a team
• Excellent problem-solving and analytical skills
• Proactivity and ability to adapt in a context in which priorities often change
• Developed sense of responsibility, oriented to customer solutions and associated
• improvements
• Fluent in English - written and spoken (mandatory)

• Review requirements, specifications, and technical design documents, and provide meaningful feedback
• Create detailed, comprehensive, and well-structured test plans and test cases
• Set up test environments
• Perform software testing to see if the software meets all the requirements
• Identify, document, and track issues found using appropriate tools
• Perform regression testing
• Help troubleshoot issues reported by customers
• Stay up to date with the latest testing tools and methodologies

Qualifications

• 1-3 Years work experience in QA
• Hands-on experience QA-ing web applications
• Familiarity with browser DevTools and ADB
• Familiarity with API testing tools like Postman, JMeter, etc
• Experience with Agile frameworks and QA methodologies
• Experience using bug tracking tools like JIRA, Bugzilla, etc

Nice to have

• Experience working with LMSs
• Knowledge of basic SQL queries
• Experience using automated testing tools
• Familiarity with programming languages like Python or Ruby
• Sense of humor