GCP data engineer

Customer Success Specialist

Why Reelo

In today’s customer centric world, it’s important for every business to market like the best brands in the world. As competition for customers’ attention increases, it has never been more important for small and mid-market F&B and retail businesses to have 360° view of the people that keep them in business. But collecting, understanding and taking action on customer data is riddled with market, resource, and technology challenges. Solving these challenges is why we get up in the morning.

Reelo is the new-age customer marketing platform for restaurant & retail businesses to grow their revenue, get more customers and build a stronger brand, in an incredibly simple manner.

We understand that it's easier than ever to start a restaurant & retail business, it’s harder than ever to grow it. Specifically, most of these businesses have two challenges with growth:

1. Getting people to make their first purchase.

2. Getting those people to come back and buy again (and again and again).

These businesses and their teams already have 1,000 things to do — wrestling with overly complicated marketing tools doesn’t need to get added to the list.

Our SaaS platform makes it fast & easy for businesses to understand more about their customers and continously engage with them in a smart & automated way - making them look like a professional without the effort.

There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. For that, we’re building a strong, diverse team of curious, creative people who want to find purpose in their work and support each other in the process. If that sounds like you, we’d love to hear from you.

👉🏻 Read more on https://www.reelo.io

About the opportunity

As Reelo grows, we're looking for a passionate Customer Success Specialist to join our team for the next phase of growth. The Customer Success Specialist is responsible for the success of our customers by providing them with the resources and support they need to get the most out of our product. This includes onboarding new customers who have upgraded to a paid plan, providing training and support, and working with customers to identify and solve problems. The ideal candidate will have a strong understanding of SaaS products and services, as well as the ability to build and maintain relationships with customers.

This is a Work from Office role in Ahmedabad, Gujarat

What will you do?

• Responsible for driving revenue of existing accounts by ensuring renewals and upselling existing accounts
• Proactively reaching out to customers to ensure they are getting success using Reelo.
• Respond professionally to incoming inquiries from your customers.
• Being the one responsible, to ensure that your customers have a great experience with the product -a crucial part of the role is ensuring we make the product as easy to use, reliable, bug-free, and fast as possible.
• Becoming an encyclopedia of knowledge about how Reelo works and what it is capable of.
• Build sustainable relationships and trust with customers through open and interactive communication and anticipating their needs better.
• Working directly with product teams to identify current issues and, synthesizing the diverse feedback you hear from our customers, offer informed opinions on potential solutions.

What you need?

• Past experience in account management/client services roles across
• A strong problem solving mindset and work actively towards unblocking barriers that hinder the experience of the customer
• Excellent verbal, written communication, and presentation skills.
• Ability to respectfully handle complaints/ escalations
• A very consultative approach and passion for speaking to customers everyday
• Passion for technology and keeping up with latest trends
• Great attention to details
• Being tactful and providing best practices to customers to ensure they are seeing success using Reelo
• Organizational skills and experience improving processes
• The ability to explain complex topics in easy to understand and concise language
• Demonstrated drive to exceed performance expectations and ability to work with change.

Remember that there’s no such thing as the perfect candidate or background, which is what makes us unique and successful!

Talented and skillful candidates required, if doing well and showing outstanding capabilities future stock options in company also available with various other perks

Job Type- Contract

Experience-7+

Job Title- UX Designer

Job Location- Bangalore

Job Mode- Work From Office

XD: (2 Solution designers):

We would be looking for working on e-invoicing and another one for e-reporting. The only difference in the job description would be:

e-invoicing: Prior experience and knowledge of e-invoicing legislations and market advances in the EU, common market formats and mapping for EDIs and similar domains a plus

e-reporting: Prior experience and knowledge of e-Reporting legislations and market advances in the EU and tax compliance domains a plus

Job Description:

As a senior solution designer, you would be responsible for:

•             Taking roadmap items through discovery and definition activities, transforming them into ready-for-development solutions

•             Overall user experience of the services and solution we deliver, not just at a UI level but holistically

•             Design decisions to help drive Sage’s strategy within your solution areas.

•             Representing the customer’s point of view and bring user empathy to the teams that helps create solutions that deliver good value to our customers.

•             Collaboration with our multiple products teams to ensure customer experience is seamless and unified across their journeys.

Your day-to-day activities would include:

•             Iterative, customer-centric exploration of problems and solutions.          

•             Understanding business goals and strategy, perform competitor analysis, understand business rules, legislation, and constraints via variety of analytical, creative and elicitation methods

•             Requirements definition and elaboration from various perspectives, resolving conflicting requirements, validating requirements across multiple stakeholders while considering impact on the customer and product.

•             Applying design thinking to determine the best solution. Designing solutions and services that are channel agnostic and can be adopted by multiple products and third parties.

•             Designing, testing and agreeing both concept and detailed designs with customers and stakeholders. Working closely with our experience designers to conceptualize and prototype solutions..

•             Communicating complex ideas, requirements, and solutions clearly, articulately, and effectively, using the most appropriate tools and methods.

•             Discovering and defining business rules, logic and constraints.

•             Working with architects and engineers to design usable APIs

•             Collaborating on the product roadmap and represent customer experience view.

•             Working closely with our development teams and associated products to ensure seamless delivery and adoption. 

•             Monitoring and continuously improving our services and solution for better user experience and adoption

. Day to Day Accounting Entries

2. Preparation of Reconciliation statement

3. Preparation Revenue MIS

4. Other Bookkeeping and Accounting Task

Skills:

1. Strong knowledge of Advanced MS Excel and other MS Office Tools

2. Knowledge of Tally ERP 9 and

3. Good Communication and Skill

Preferred candidate profile

• Good knowledge of MS Excel, Word and Tally ERP
• Good knowledge of Accounts payable & accounts receivable
• Basic knowledge of general accounting
• Basic knowledge of direct & indirect tax

Qualifications:

1. Graduate in Accounts and Commerce

Apply to this link only - https://loginext.hire.trakstar.com/jobs/fk0qu5u?source=" target="_blank">https://loginext.hire.trakstar.com/jobs/fk0qu5u?source=

LogiNext is a cloud-based logistics and field service optimization company with core expertise in automated delivery scheduling, route optimization, live tracking of resources, and delivery validation. Using advanced machine learning algorithms, LogiNext enables its clients with omnichannel capabilities creating a seamless delivery experience for all the customers. Using automated delivery automation and dispatch for increased efficiency, route optimization to avoid local traffic hassles, live tracking of resources for operative responsiveness, and delivery validation for complete transparency, LogiNext helps companies process same-day and even two-hour deliveries.

LogiNext has more than 200 enterprise clients including many satisfied retail and e-commerce players in North America, Middle-East, South and Southeast Asia. It has also been heralded by multiple platforms as being one of the fastest growing SaaS companies in the world.

The true growth hackers, who paved the way for this success are the people working exceptionally hard and adding value to our organisation. Our brand ambassadors - that's how we address our people, bring unique values, discipline and problem-solving skills to nurture the innovative and entrepreneurial work culture at LogiNext. Passion, versatility, expertise and a hunger for success is the Mantra chanted by every Logi-Nexter!

About the Role:

LogiNext is looking for a dynamic and competent professional to manage the efficient execution of payroll administration services in compliance with legal requirements and LogiNext policies and procedures The work at LogiNext is very fast paced, agile, and hence, you must be able to multitask to deal smoothly with competing levels of priority.

Responsibilities

Ensure delivery of payroll processing, operational aspects of payroll processing and associated activities that are accurately carried out on a month on month basis within appropriate timeframes along with maintaining a Master (database) Prepare payroll documentation as directed and process the preparation and filing of required reports and/or payments to government agencies Process new joiners and leavers payroll accurately in accordance with state rules and statutes Act as a point of contact for smooth functioning and addressing the issues related to the payroll management Maintain records relating to peoples pay and statutory reports which are conversant with the relevant statutes and payroll regulations. Collaborate with Finance to ensure all payments are made Support all internal and external audits related to payroll Prepare detailed variance analysis and reports prior to the payroll cycle for all types of pay-outs - statutory returns and ensure compliance to all monthly, quarterly and annual payments and returns. Generates reports for reconciliation and analysis Post payroll transaction, ensure appropriate monthly reconciliations per the payroll calendar Protect the confidentiality of payroll data

Requirements

Bachelor’s Degree in Finance/Commerce or related field 2 to 3 years of relevant experience in payroll administration Proficiency in Microsoft Office and payroll software programs Strong numerical aptitude and attention to detail Excellent communication skills, both verbal and written Good time management and organizational skills Working knowledge of Indian Taxes (TDS), ESI, PF, PT, Gratuity and other critical payroll statutes

• Proficiency in both front-end and back-end development technologies.
• Experience with languages such as JavaScript (for front-end), Python, Ruby, Java, or Node.js (for back-end).
• Knowledge of web development frameworks like React.js, Angular, or Vue.js for front-end development.
• Familiarity with server-side frameworks such as Express.js (for Node.js), Django (for Python), or Ruby on Rails.
• Understanding of databases and experience with both relational (e.g., MySQL, PostgreSQL) and NoSQL databases (e.g., MongoDB, Firebase).
• Experience in using no-code platforms to develop applications and automate workflows without traditional programming.
• Experience with popular no-code tools such as Bubble, Zapier, Airtable, or Webflow.
• Ability to understand business requirements and translate them into solutions using no-code platforms.
• Knowledge of integrating various APIs and services within no-code platforms to extend functionality.

Must have good drafting and communication skills.

Aware of social media platforms. Content writing skills, can think out of the box.

Duration- 3 months

Location- Bhubaneswar.

Qualification- Any Graduate

Job Title: Insurance Sales (Direct Channel)

Role: FLS ( Front Line Sales )

Total Exp: 3-5 Years

Relevant Exp: 2 years into insurance

Skills: Life Insurance Sales, Health insurance sales, Insurance sales

Locations: East, South, North, and West Zones.