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Job Description

POSITION: Quality Assurance Automation Analyst

DESCRIPTION:

The Quality Assurance Automation Analyst works with the QA staff to perform Quality Assurance Automation planning, application testing and developing scripts using established automated testing tools before and after production implementation. Focus on creating test scripts, and frameworks and executing functional, regression and end-to-end automated scripts for products' front-end and back-end applications. This role is responsible for executing the automated regression tests before release and on demand. The candidate should be willing to step into a Manual QA role and perform Manual Testing on a need basis.

RESPONSIBILITIES:

• Accountable for the Quality Automation planning and testing of the application for the assigned projects.
• Performs timely reporting of planning and testing efforts.
• Develop and maintain automated scripts for all product testing using Selenium WebDriver with Java implementation. 
• Develop manual and automated test cases/scripts.
• Able to shift between Automation and Manual Testing tasks on a need basis.
• With support from QA staff and the configuration team, writes and executes test cases for the projects assigned.
• Achieves and maintains excellent content knowledge of assigned products.
• Perform daily; weekly, monthly and on-demand execution automated regression tests.
• Identify and document issues found in modules and products during automated regression to assist with easy recreation.
• Communicate daily and weekly progress.
• Collaborates with management to continuously provide input to improve the QA process.
• Performs other duties as assigned.

REQUIREMENTS:

• Minimum of 3-5 years of experience in software testing with 2-3 years of experience in developing automation scripts using Selenium Web Driver.

• Saas industry experience is preferred

• Experience in developing Automation Frameworks from scratch. 

• Strong in Java programming (Core JAVA) 

• Experience using Selenium Grid is preferred.

• Good knowledge of Web Services.

• Working knowledge of web technologies including basic knowledge HTML, CSS, JavaScript, and DOM

• Experience in QA Methodologies - Agile preferred

• Experience in analysing requirements & create Test scenarios.

• Knowledge of Defect Management Process & Defect lifecycle.

• Working knowledge of Test Management Tool.

• Working knowledge of database (e.g. MySQL).

ServiceNow Architect – L3 (Senior Level)

EVOCS Company Overview

At EVOCS, our journey began with a mission to empower businesses with the right technology solutions. Founded by a team of passionate experts, we have grown into a trusted partner for organizations seeking innovative and comprehensive tech services. Through our devotion to growing and providing the highest quality services, we have adapted to changing client needs and expanding our repertoire to utilize the finest HR Technologies to become subject matter experts.

Impact at EVOCS

As ServiceNow Architect at L3 level, you will be the strategic technical leader responsible for designing, implementing, and optimizing enterprise-scale ServiceNow solutions. You will architect complex, multi-module implementations while mentoring junior architects and development teams, driving technical excellence across client engagements. Your expertise will directly impact clients' digital transformation initiatives and operational efficiency.

Job Responsibilities

In this role, you will:

Solution Architecture & Design

·       Lead the design of end-to-end ServiceNow solutions across ITSM, ITOM, ITBM, ITAM, HRSD, and emerging modules

·       Own the architectural vision and technical roadmap for enterprise implementations

·       Conduct requirements analysis with executive stakeholders and translate business needs into scalable, enterprise-grade technical designs

·       Design and implement solutions leveraging Common Services Data Model (CSDM) alignment for platform consistency

·       Architect multi-instance strategies for large-scale, geographically distributed deployments

·       Ensure solutions incorporate best practices, scalability, performance optimization, and future-readiness

Technical Leadership & Mentorship

·       Provide architectural guidance and mentorship to L1 and L2 engineers and developers

·       Establish technical standards, coding guidelines, and architectural best practices for the practice

·       Lead technical design reviews and solution validation against enterprise architecture frameworks

·       Champion thought leadership within the ServiceNow ecosystem through innovation and quality delivery

·       Coach development teams on advanced scripting, API usage, and platform capabilities

Strategic Planning & Governance

·       Partner closely with senior client leadership to define platform strategy and long-term IT roadmaps

·       Drive technical governance frameworks including security, compliance, and operational controls

·       Plan and manage complex system upgrades, patches, and feature releases with minimal operational impact

·       Define integration strategies and manage dependencies across legacy and modern systems

·       Lead capacity planning and performance optimization initiatives

Integration & Data Architecture

·       Architect complex integrations using REST, SOAP, OAuth2, JWT, MID Server, and Integration Hub

·       Design data management strategies ensuring integrity, consistency, and efficient utilization

·       Lead integration solution design with third-party enterprise platforms (SAP, Salesforce, Azure, AWS, etc.)

·       Oversee data migration, transformation, and import strategies using Import Sets, Data Sources, and Flow Designer

·       Implement API-based integration architectures and event-driven solutions

Advanced Configuration & Customization

·       Oversee customization and configuration of ServiceNow modules ensuring scalability and maintainability

·       Design and implement advanced customizations including custom modules, scoped applications, and extensions

·       Lead configuration decisions on CMDB structure optimization and asset management

·       Architect workflow automation solutions using Flow Designer, Business Rules, and Script Includes

·       Design advanced reporting and analytics solutions leveraging ServiceNow analytics platform

Quality Assurance & Deployment

·       Establish and enforce quality standards across development, testing, and production environments

·       Lead implementation of CI/CD pipelines for update set management and deployment automation

·       Conduct system and integration testing strategies, ensuring reliability and performance

·       Manage release management processes and coordinate cross-environment deployments

·       Drive performance tuning and optimization initiatives for platform health

Client Engagement & Documentation

·       Act as the primary technical subject matter expert and escalation point for complex engagements

·       Facilitate architecture workshops and technical solutioning sessions with stakeholders

·       Produce comprehensive solution documentation including architecture diagrams, technical specifications, and implementation guides

·       Communicate technical concepts effectively to both technical and non-technical audiences

·       Build and maintain strong client relationships through proactive engagement and thought leadership

Continuous Improvement & Innovation

·       Monitor emerging ServiceNow features, modules, and platform enhancements

·       Evaluate new technologies and assess their applicability to client environments

·       Drive innovation initiatives that enhance platform value and operational efficiency

·       Contribute to organizational knowledge base and best practice documentation

·       Stay current with ITIL service lifecycle, enterprise architecture frameworks, and industry trends

Required Qualifications

The ideal candidate will have:

Experience & Expertise

·       5+ years of hands-on experience designing and implementing ServiceNow solutions across multiple modules

·       Minimum 3 years in a lead or architect role managing enterprise-scale implementations

·       Deep expertise in ServiceNow instance management, architecture design, and configuration (ITSM, ITOM, ITBM, ITAM,VMS,FSM Modules)

·       Proven track record of architecting and delivering complex, multi-module solutions in enterprise environments

·       Expert-level understanding of ServiceNow platform capabilities, modules, and industry best practices

Technical Skills

·       In-depth knowledge of ServiceNow architecture patterns, design principles, and the Common Services Data Model (CSDM)

·       Advanced proficiency in ServiceNow scripting (JavaScript, Glide APIs, Business Rules, Script Includes)

·       Extensive hands-on experience with job scheduling, workflow automation, and scheduled scripts

·       Expert-level knowledge of ServiceNow integrations: REST APIs, SOAP, OAuth2, JWT, MID Server, and Integration Hub

·       Proven expertise in data management including Import Sets, Transform Maps, Data Sources, and data integrity strategies

·       Deep knowledge of update sets, scoped applications, deployment best practices, and instance cloning

·       Strong experience with system logging, monitoring, audit trails, and performance analytics

·       Proficiency in designing CMDB strategies and maintaining data model integrity

Leadership & Communication

·       Demonstrated ability to lead technical teams and mentor junior architects and developers

·       Excellent stakeholder management and ability to communicate complex technical concepts to executive audiences

·       Strong project management and organizational skills for managing multiple concurrent engagements

·       Proven ability to drive innovation and champion new solutions within client environments

·       Ability to work independently, take ownership of strategic initiatives, and set architectural direction

Professional Attributes

·       Fluent in English (written and spoken) – strong client-facing communication required

·       Excellent analytical and problem-solving skills for architecting enterprise-scale solutions

·       Detail-oriented with ability to balance strategic thinking with hands-on technical delivery

·       Demonstrated commitment to continuous learning and staying current with platform evolution

·       Strong documentation and knowledge-sharing practices

Bonus Qualifications

Ideally you have:

·       ServiceNow Certified System Administrator (CSA), Certified Implementation Specialist (CIS), and Platform Implementation (CCPA) certifications

·       ServiceNow Master Architect or Advanced certifications demonstrating deep platform expertise

·       Hands-on experience with ServiceNow Flow Designer, Integration Hub, and Advanced Work Assignment

·       Deep knowledge of ServiceNow Discovery, Service Graph Connectors, and asset management

·       Experience with ServiceNow's Intelligent Service Management and AI-powered features

·       Exposure to multi-instance enterprise management and governance at scale

·       Background in enterprise architecture frameworks (TOGAF, Zachman)

·       Experience leading digital transformation initiatives and IT modernization programs

·       Strong background in ITIL v4, enterprise IT service management, and release management

·       Cloud platform expertise (AWS, Azure) for hybrid integration architectures

·       Bachelor's degree in Computer Science, Information Systems, Software Engineering, or related technical field

·       Prior experience with ServiceNow partner implementations or consulting engagements

Our Values

We are privileged to serve our loyal customer base in our mission to build lasting relationships with our clients based on trust and mutual success. We strive to deliver exceptional quality and consistency through a white-glove approach. By empowering businesses with tailored solutions and insights, we help them achieve their goals and navigate the ever-evolving tech landscape.

The values we live by:

Customer-centric Solutions – We prioritize understanding and solving real business challenges with technology that drives measurable impact.

Innovation & Excellence – We continuously innovate and pursue the highest standards in every solution we deliver.

Integrity & Transparency – We build trust through honest communication, reliable delivery, and transparency in all client relationships.

Data-driven Decision Making – We leverage data and analytics to inform strategic decisions and demonstrate clear ROI for our solutions.

1. Providing SEO optimized unique and plagiarism-free content

2. Ensuring the quality of content assigned to you

3. Managing the work-from-home content writers and reviewing & editing articles written by them

4. Publishing content on our websites and mobile apps

Requirements:
-Experience in Technical Writing is Must.

- Writing, editing and proofreading website content.

- Write Articles, Blogs, Social media,  Forum and other SEO best practices.

- Develop content to support SEO strategies to drive traffic to the site and improve website Ranking.

- Understanding of Web publishing requirements.

- Experience in creating content for the web and growing a social audience.

- Editorial mindset with an ability to predict audience preferences.

- Expertise in social media platforms.

- Collaborate with multiple teams to develop compelling content plans.

- Ability to deliver high-quality documentation paying attention to details.  

- Basic Knowledge of technical terminologies.

- Excellent communication skills in English both written and spoken (American English).

Job Responsibilities

• Analyze, design, and implement new product features, live the principles of evolvable architecture and modern design patterns
• Foster high product quality through unit testing, code reviews, secure coding, automation, defects fixing, and performance tuning
• Contribute to development process and tooling efficiency and improvements
• Constantly assess and utilize new technologies and approaches
• Working in an Agile-oriented environment (Kanban, Scrum)
• Cooperate with smart colleagues inside/outside boundaries of the team

Job Requirements

• At least 5 years of  SW development experience, ideally engineering in Computer Science or equivalent degree.

• Object-oriented development experience
• ASP.NET web development experience
• Working experience with Microsoft .Net Core and Entity Framework
• Experience with Dapper Framework.
• Experience with Web APIs, and MVC
• Experience developing Unit Tests
• Experience with iterative development methodologies
• Knowledge of ASP.NET, C#, MVC, and JavaScript, XML, JQuery is essential
• Knowledge of Angular/ReactJs will be an added advantage
• Development activities will require to work with Microsoft .Net (C#), React, Azure DevOps, SQL Server, and IIS
• Good experience with MS SQL development is essential - DML/DDL operations, stored procedures, views, functions, triggers
• Highly developed, process-oriented skills for troubleshooting, problem solving, and problem resolution
• Proficient communication in English (both verbal and written) and strong customer focus.

• Good knowledge of Facebook (App install & Lead Generation campaigns), Google Ads (Display, SEM & YouTube) and Email campaigns.
• Should be data driven & able to ideate copies, creatives and conceptualize campaigns.
• Experience to handle decent sized Digital budgets would be an added advantage.
• Proficiency in Keywords research and keywords competition Analysis
• Proficiency in creating reports using Google Sheets/Excel.
• The Digital Specialist will be tasked with analyzing user experience data, initiating digital projects, reporting on planned and current strategies, leading effective digital marketing strategies, and ensuring that projects are executed within budget.
• You will play a pivotal role in growing our business, customer base, and improving user experience.
• Brainstorm new and creative growth strategies
• Research on latest digital tools and interactive trends for effective digital marketing.

Ideal Candidate

• 2+ years of hands-on experience in managing digital marketing campaigns.
• Knowledge of Analytic tools like Google Analytics, etc.
• Proficient in Google sheets/Excel
• Familiarity with social media trends
• Excellent communication skills
• Creativity and commercial awareness
• Proven Experience of handling a team

Content Writer's responsibilities include conducting thorough research on industry-related topics, generating ideas for new content types, and proofreading articles before publication.

Ultimately, you’ll deliver quality writing pieces that appeal to our audiences, attract customers and boost brand awareness.

Responsibilities

• Research industry-related topics
• Write clear marketing copy to promote our products/services
• Proofread and edit blog posts before publication
• Submit work to the team for input and approval
• Conduct simple keyword research and use SEO guidelines to increase web traffic
• Promote content on social media
• Identify customers’ needs and gaps in our content and recommend new topics
• Ensure all-around consistency (style, fonts, images, and tone)
• Update website content as needed

Job Responsibilities:-

• E-bidding on Upwork and Freelancers, client communication, project finalizing and final delivery.
• Communication between the Client and the Technical teams.
• Generating Revenue & projects and closing deals with International Clients.
• Assists in enforcement of project deadlines and schedules.
• Quickly understands the business issues and data challenges of client’s organization and industry.
• Creating documents like BRS /SRS and project Cost Estimation
• Identifies client organizations strengths and weaknesses and suggests areas of improvement.
• Technical Recommendation and Testing

Senior Software Engineers are responsible for the design and development of the suite of cloud-based software products utilizing cutting-edge tools and technologies.

What You Will Be Doing:

Work on Internet scale applications, where performance, reliability, and scalability, are critical design goals – not after-thoughts.
Learn the nuts and bolts of Microservices Architecture and build robust RESTful APIs.
Create beautiful, interactive, and easy-to-use web applications using modern client-side frameworks and libraries.
Gain experience with different database technologies, ranging from traditional relational to the latest NoSQL products such as Couchbase and Elastic Search.
AWS for infrastructure, deploying services with ECS and Lambda

What You Will Need for this Position

The prerequisites for joining our development team are simple. We care more about your attitude and aptitude than the specific tools and technologies you have used in the past. You need to have a strong passion for software development and must take pride in your coding. You should also have great analytical skills and ability to handle complex, modular software development in a collaborative team-based environment.

5+ years of overall development experience, which ideally includes working with an object-oriented language (Java)
Experience with using and implementing RESTful APIs.
Experience with one or more of the following databases: traditional relational database as well as document/NoSQL storage.
Experience with JavaScript, React/Angular/Vue and Node.js. We will also welcome proven engineering leaders who are eager to immerse themselves in mastering Typescript/JavaScript and our tech stack
BS, MS or PhD in Computer Science OR related technical discipline.
Big plus if prior experience with video processing, streaming and video-related cloud services such as AWS Elemental & Amazon IVS

Salary :- No bar for deserving candidates

Apptroit is a leading Mobile App & Web Solution Development Company in the USA, UK, UAE and India and serving its clients across the globe. Also having proficient and dedicated Android app developers, iOS App developers, designers and digital marketing experts with a reputation for getting things done. We are well-versed in a variety of operating systems, networks, and databases. We work with just about any technology that a small business would encounter. We use this expertise to help customers with small to mid-sized projects.