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Customer Success & Quality Assurance Executive

Location: Hyderabad (Onsite)

Experience: 1–3 years in QA, tech support, or similar role

Department: Product & Customer Success

The Opportunity

At WINIT, we don’t just build products — we deliver experiences our customers love. As a Customer Support & Quality Assurance Executive, you’ll play a dual role: ensuring our solutions meet the highest quality standards and being the friendly, capable voice that helps customers get the most out of our technology.

This is a perfect role if you enjoy solving problems, improving processes, and making customers feel supported — while also working hands-on with cutting-edge enterprise software. You’ll also have the opportunity to use AI tools like ChatGPT, AI-powered testing assistants, and automation platforms to work smarter, resolve queries faster, and improve efficiency across both QA and support.

What You’ll Do

Quality Assurance (QA)

● Review and analyze product specifications and user requirements to ensure complete understanding.

● Design, execute, and maintain test cases for web and mobile applications.

● Log, track, and manage bugs; work closely with developers to ensure timely fixes.

● Conduct regression, functional, and usability testing to ensure every release is rock-solid.

● Use AI-powered testing tools to generate test scenarios, identify edge cases, and speed up validation.

Customer Support

● Provide timely, professional assistance via email, chat, or phone to global customers.

● Manage and support multiple customers simultaneously, prioritizing effectively.

● Use AI-driven knowledge bases and tools to quickly resolve common queries.

● Document and escalate complex issues to the right teams for resolution.

● Help onboard new customers by guiding them through key features and best practices.

● Collect feedback, identify recurring pain points, and share insights with the product team.

What You Bring

● Any bachelor’s degree — we value skills and attitude over specific majors.

● 0–3 years of experience in QA, customer support, or a similar technical/customer-facing role (SaaS/B2B tech experience preferred).

● Excellent English communication skills (verbal & written).

● Ability to handle multiple customers and tickets simultaneously while staying organized.

● Understanding of QA processes and familiarity with bug tracking tools (JIRA, TestRail, etc.).

● Experience with support platforms like Zendesk, Freshdesk, or Intercom is a plus.

● Familiarity with AI productivity tools for testing, ticket triage, and customer communications.

● A proactive, problem-solving mindset and the ability to manage multiple priorities.

Why WINIT

● Be part of a global leader in AI-powered Sales & Distribution solutions.

● Work in a role that blends technical expertise with customer interaction — no two days are the same.

● Learn and apply the latest AI tools to improve your efficiency and impact.

● Collaborate with talented teams in a culture that values innovation and continuous improvement.

● Competitive salary + growth opportunities within QA, Customer Success, or Product teams.

If you’re ready to combine your eye for quality with your passion for helping multiple customers succeed — and do it in an AI-first environment — we’d love to meet you.

Job Description

Responsibilities:

- Collaborate with stakeholders to understand business objectives and requirements for AI/ML projects.

- Conduct research and stay up-to-date with the latest AI/ML algorithms, techniques, and frameworks.

- Design and develop machine learning models, algorithms, and data pipelines.

- Collect, preprocess, and clean large datasets to ensure data quality and reliability.

- Train, evaluate, and optimize machine learning models using appropriate evaluation metrics.

- Implement and deploy AI/ML models into production environments.

- Monitor model performance and propose enhancements or updates as needed.

- Collaborate with software engineers to integrate AI/ML capabilities into existing software systems.

- Perform data analysis and visualization to derive actionable insights.

- Stay informed about emerging trends and advancements in the field of AI/ML and apply them to improve existing solutions.

Strong experience in Apache pyspark is must

Requirements:

- Bachelor's or Master's degree in Computer Science, Engineering, or a related field.

- Proven experience of 3-5 years as an AI/ML Engineer or a similar role.

- Strong knowledge of machine learning algorithms, deep learning frameworks, and data science concepts.

- Proficiency in programming languages such as Python, Java, or C++.

- Experience with popular AI/ML libraries and frameworks, such as TensorFlow, Keras, PyTorch, or scikit-learn.

- Familiarity with cloud platforms, such as AWS, Azure, or GCP, and their AI/ML services.

- Solid understanding of data preprocessing, feature engineering, and model evaluation techniques.

- Experience in deploying and scaling machine learning models in production environments.

- Strong problem-solving skills and ability to work on multiple projects simultaneously.

- Excellent communication and teamwork skills.

Preferred Skills:

- Experience with natural language processing (NLP) techniques and tools.

- Familiarity with big data technologies, such as Hadoop, Spark, or Hive.

- Knowledge of containerization technologies like Docker and orchestration tools like Kubernetes.

- Understanding of DevOps practices for AI/ML model deployment

-Apache ,Pyspark

Position - Assistant Marketing Manager

Qualifications - MBA - Marketing from a reputed institute

Experience - 5 to 8 years

Skills -

• Strong written and verbal communication skills
• Understanding essential business and marketing concepts
• Should possess good interpersonal skills to work effectively in a team.
• Comfort with multi-tasking in a deadline-driven environment
• Proficiency with Microsoft Office (Microsoft Excel, Microsoft Word)
• Demonstrated experience with social media platforms (Facebook, Twitter, LinkedIn, Pinterest)

Job Responsibilities -

• Acting as marketing support to all the SBUs
• Perform necessary market research for the business units
• Prepare Marketing Plan and Budgets
• Organize and manage marketing collateral.
• Prepare and deliver promotional presentations  
• Develop and execute marketing campaigns.
• Compose and post online content on the company’s website and social media accounts 
• Lead Generation
• Maintaining and updating Key Account Databases
• Manage brand and marketing initiatives.
• Create reports on marketing performance.

Budget - 50,000/- to 60,000/- per month

• Minimum 1 years of relevant experience, in PySpark (mandatory)
• Hands on experience in development, test, deploy, maintain and improving data integration pipeline in AWS cloud environment is added plus 
• Ability to play lead role and independently manage 3-5 member of Pyspark development team 
• EMR ,Python and PYspark mandate.
• Knowledge and awareness working with AWS Cloud technologies like Apache Spark, , Glue, Kafka, Kinesis, and Lambda in S3, Redshift, RDS

Square Yards is India’s largest Real Estate Platform. Founded in 2014, Square Yards has become the category leader in both real estate and mortgage marketplace space. SQY today ranks in the top 20 consumer tech start-ups in India in terms of GTV (~USD2bn), top 50 in terms of revenue, and is amongst the handful of consumer tech start ups in India which are profitable. Square Yards has achieved a significant scale in just 7 years and is one of the few Indian start ups which have successfully expanded globally. It has a direct presence in 20+ cities globally and has more than 5,000 employees across 9 Countries.

Square Yards’ integrated online to offline (O2O) transactional model and positioning as a one-stop-shop for the entire home services model (new homes, resale, rentals, property management, home interiors, property-related services, virtual property viewing ) brings exhaustive supply, demand, and distribution together to tap the highly fragmented real estate market.

Why Square Yards

• Multinational company (Global Approach)

• Performance & Salary review.

• Attractive incentives & mobility across regions

• Fast track growth

• Good Incentives

• Fastest Growing Cross Border Real Estate Platform

• Diversified role

• Multiple International Scope through Internal Job promotions

• Partnering with hiring managers to determine staffing needs

• Develop https://resources.workable.com/tutorial/faq-talent-acquisition">talent acquisition strategies and hiring plans

• Perform sourcing to fill open positions and anticipate future needs

• Plan and conduct recruitment and selection processes (interviews, screening calls etc.)

• Take steps to ensure positive candidate experience

• Assist in employee retention and development

• Supervise recruiters

• Organize and/or attend career fairs, drives or other events

• Use metrics to create reports and identify areas of improvement

• Proven experience as talent acquisition manager

• Experience in full-cycle recruiting, sourcing and employment branding

• Understanding of all selection methods and techniques

• Proficient in the use of social media and job boards

• Willingness to understand the duties and competencies of different roles

• 5+ years of software development experience in Java 8+ and Microservices.
• Experience in developing micro services. Experience in developing High Cohesion & Loosely Coupled Micro Services.
• Experienced in skills of requirement, analysis, design, develop, Java, springboot, microservices, rest api, AWS, lambda, EC2, Jenkins, design pattern, spring security, splunk, auth, docker, SOLID
• Hands on experience on Microservices Architecture.
• Should have excellent acumen in Data Structures, algorithms, problem-solving and Logical/Analytical skills. Thorough understanding of OOPS concepts, Design principles and implementation of different type of Design patterns.
• Experience with Multithreading, Concurrent Package and Concurrent APIs
• Basic understanding of Java Memory Management (JMM) including garbage collections concepts.
• Experience in RDBMS or NO SQL databases and writing SQL queries (Joins, group by, aggregate functions, etc.)
• Hands-on experience with Message Broker like Kafka/Rabbitmq or other. Hands-on experience in creating RESTful webservices and consuming web services. Hands-on experience with spring Cloud/Spring Boot.
• Hands-on experience with any of the logging frameworks (SLF4J/LogBack/Log4j)
• Experience of writing Junit test cases using Mockito / Powermock frameworks. Should have practical experience with Maven/Gradle and knowledge of version control systems like Git/SVN etc.
• Hands on experience on Cloud deployment/development like AWS/Azure/GCP.
• Good communication skills and ability to work with global teams to define and deliver on projects. Sound understanding/experience in software development process, test-driven development.

• Gender Neutral /Diversified Culture
• 51 Leaves annually
• Insurance covered for family
• Incentives, Bonus
• Permanent WFH Option
• Generous parental leave and new parent transition program
• Flexible work arrangements

URGENT OPENING for role of Store Manager

Job Location - Across AP/Telangana

Experience req.- 9 yr. min.

Job responsibilities-

• Timely opening of Store and adherence to all the processes from store opening to closing
• Optimum utilization of manpower & Team Development
• Customer Satisfaction/ Service, Avoid stock outs, which could be reason for loss of sale
• Loss Prevention, Customer Satisfaction & Service
• Pilferage Control
• Asset Maintenance, customer convenience & service
• Team Building, Employee Engagement
• Space Management, Maintain the hygiene, customer service, safety of staff & Customers
• Smooth Store operation entry, exit, parking, smooth flow of customer walk in to exit
• Statutory Compliance
• Safety and security of store Assets & merchandise , people and Property.

Mandatory skills required-

• Leadership skills-Man Management(Mostly Blue Collar and first time employment)
• Analytical skills-Ability to understand the situation and provide the way forward through consultation with seniors
• Good communication skills- Vernal and Non Verbal.
• Coordination skills- 360 degree, team, seniors, cross functional teams, customers, external stakeholders like govt Officials and Police
• Quick & Right Decision Making and basic computer knowledge.

Interested candidates can directly apply.

Click the apply button as soon as possible and grab the opportunity to work with renown name in retail industry.

Best regards !!

Neetu Dhiman ( Talent Acquisition executive)

Role : SAP ABAP Lead Consultant

Experience : 10+Years

Location : Hyderabad

Project Duration : 2+Years

Secondary Skills : SAP ABAP-HR, FIORI, WEBdynpro