QA Automation Manager

About the Role

We are seeking a highly skilled L3 Network & Network Security Engineer with Team Management responsibilities to lead the design, delivery, and support of secure network solutions for enterprise and mid-market customers.

As part of an IT System Integration company, this role combines deep technical expertise, team leadership, and customer-facing project delivery. You will act as a technical authority, mentor a team of engineers, and ensure high-quality implementation and support of complex network and security environments.

Key Responsibilities

Technical Leadership (L3)

• Act as the L3 escalation point for complex network and security incidents.
• Design, validate, and implement enterprise network architectures (LAN, WAN, WLAN, Data Center).
• Lead technical design workshops and solution reviews with customers.
• Perform advanced troubleshooting across routing, switching, and security domains.
• Review and approve high-risk configuration changes and deployments.
• Define technical standards, best practices, and reference architectures.

Network Engineering

• Design and support routing and switching technologies (BGP, OSPF, EIGRP, VLANs, STP, HSRP/VRRP).
• Deliver WAN, SD-WAN, MPLS, VPN, and internet connectivity solutions.
• Support network migrations, refresh projects, and infrastructure transformations.
• Produce high-quality design documents (HLD/LLD), implementation plans, and as-built documentation.

Network Security Engineering

• Design and implement secure network solutions including NGFWs, IDS/IPS, VPNs, and NAC.
• Define and enforce segmentation, access control, and zero-trust security models.
• Implement and manage firewall platforms (e.g., Palo Alto, Fortinet, Cisco Firepower, Check Point).
• Support compliance-driven customer requirements (ISO 27001, SOC 2, PCI-DSS, etc.).
• Work closely with SOC and security teams on incident response and remediation.

Team Management & Mentorship

• Lead, mentor, and develop a team of L1/L2/L3 network and security engineers.
• Assign workload, manage escalations, and ensure SLA adherence.
• Conduct performance reviews, coaching, and technical skill development.
• Support recruitment, onboarding, and technical training plans.
• Foster a culture of technical excellence, accountability, and continuous improvement.
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Project & Customer Engagement

• Act as a trusted technical advisor for customers.
• Collaborate with pre-sales teams on solution design, effort estimation, and technical validation.
• Support Proof Concepts (PoCs) and customer demonstrations.
• Ensure successful project delivery aligned with scope, timelines, and quality standards.
• Participate in change management, maintenance windows, and on-call rotations.
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Required Skills & Experience

• 5+ years of experience in enterprise networking and network security.
• Strong hands-on experience in L3 routing, switching, and firewall technologies.
• Proven experience leading or managing technical teams.
• Background working in an IT System Integrator, MSP, or project-based environment.
• Advanced troubleshooting skills across OSI Layers 1–7.
• Excellent customer-facing communication and documentation skills.
• Ability to balance hands-on engineering with leadership responsibilities.

Preferred Qualifications

• CCNP / CCIE / PCNSE / NSE / Check Point CCSA/CCSE or equivalent.
• Experience with SD-WAN and SASE solutions.
• Cloud networking and security (AWS, Azure, GCP).
• Automation and scripting experience (Python, Ansible, Terraform).
• ITIL or project management exposure is a plus.

Job Title: Full Stack Developer (0 to 3 years work experience) Reports to: Team Lead – Development Team

Company Overview: Softlink Global is a leading IT software company specializing in digitalizing logistics and freight forwarding operations. With a strong global presence across 50+ countries, our innovative, cutting edge ERP solutions empower businesses to streamline and optimize complex operations, enhance efficiency, and drive profitability for global clients. We operate from offices in Singapore, the USA, and the Philippines, and across major cities in India, including Mumbai, New Delhi, Chennai, Bangalore, Kolkata, Ahmedabad, and Hyderabad.

Position Overview: We are looking for a Full Stack Developer (0–3 years) who can go beyond code to understand and solve real business problems. This role requires someone who is equally comfortable writing efficient, scalable software and articulating complex ideas clearly to both technical and non-technical stakeholders. A successful candidate will combine solid development skills with logical reasoning, solution-oriented thinking, and the ability to collaborate effectively across teams.

Job Description:

1. Application Development:

• Assist in developing and maintaining web applications using C#, ASP.NET, MVC, and MS SQL.
• Support the frontend development using React and JavaScript to deliver clean and responsive interfaces.
• Translate basic business requirements into functional code under guidance from senior developers.

2. Database Management:

• Write and test SQL queries to support application features.
• Understand relational database design and learn performance optimization techniques.

3. Collaboration & Teamwork:

• Collaborate with team members, including developers, QA, product managers, and designers to deliver features on time.
• Participate in sprint planning and team discussions to gain exposure to agile methodologies.

4. Code Quality & Debugging:

• Follow standard coding practices, version control protocols, and internal documentation norms.
• Learn to identify and fix bugs with mentorship from senior team members engineering processes.

5. Learning & Growth:

• Stay updated with relevant technologies and frameworks to continuously improve your development skills.
• Show curiosity and initiative in learning best practices, tools, and design patterns.

Ideal Candidate Requirements:

• Bachelor’s degree in Computer Science, IT, or a related field
• 0 to 3 years of hands-on experience in software development using any of the following: C#, ASP.NET, React, JavaScript, SQL
• Strong interest in building full-stack applications and working in a product-driven environment
• Logical reasoning and a proactive attitude toward learning and problem-solving
• Basic understanding of object-oriented programming, web technologies, and databases
• Good communication skills and a willingness to learn from peers and mentor

Responsibilities

• Provide leadership in building and growing a Custom layout team from the ground up to support the global DRAM layout requirement;
• Provide leadership in developing Analog and custom layouts to meet schedules and milestones;
• Provide leadership in training the team’s technical skills and cultural healthiness.
• Effectively communicating with engineering teams across multiple countries to ensure the success of the layout project.
• Organize, prioritize, and manage logistics on tasks and resource allocations for multiple projects.
• Manage the performance and development of team members.
• Managing hiring and retention.
• As a critical member of the core DRAM leadership team in India, contributed to the overall success

Qualification/Requirements

• 5 + year experience in analog/custom layout in advanced CMOS process.
• Minimum 3+ years people management experience.
• Expertise in Cadence VLE/VXL and Mentor Graphic Calibre DRC/LVS is a must.
• Must have strong skills in layout and floor planning skills and manual routing.
• Strong ability to build, and continuously develop a premier analog/mixed-signal layout team
• Experienced in managing multiple Custom IC layout projects
• Highly motivated with passion, detail-oriented, systematic, and methodical approach in IC layout design.
• The ability to work and communicate effectively in a team and to be able to multi-task effectively in a fast-paced working environment.
• Excellent verbal and written communication skills required.
• Independent with strong analytical skills, creative thinking and self-motivation.
• Capable of working in a cross-functional, multi-site team environment in multiple time zones.
• Previous work experience in DRAM/NAND layout design is desirable however not mandatory.

We are looking for a highly skilled computer programmer who is comfortable with both front and back end programming. Full stack developers are responsible for developing and designing front end web architecture, ensuring the responsiveness of applications, and working alongside graphic designers for web design features, among other duties.

Full stack developers will be required to see out a project from conception to final product, requiring good organizational skills and attention to detail.

Full Stack web developer responsibilities:

• Developing front end website architecture.
• Designing user interactions on web pages.
• Developing back-end website applications.
• Creating servers and databases for functionality.
• Ensuring cross-platform optimization for mobile phones.
• Ensuring responsiveness of applications.
• Working alongside graphic designers for web design features.
• Seeing through a project from conception to finished product.
• Designing and developing APIs.
• Staying abreast of developments in web applications and programming languages.

Job Types: Full-time, Fresher

Salary: ₹25,000.00 - ₹55,000.00 per month

• Experience with connecting or consuming API's (REST, SOAP, GRAPHQL)
• IPAAS/ETL experience is a huge plus. 
• An understanding of basic scripting. PHP is a plus
• Data modelling/data architecture/data warehousing experience
• Familiarity with CRM platforms
• Self-motivated, proactive team player Strong communication and interpersonal skills
• Bachelor’s Degree or higher in a related technical field

• Engage with Customer and Partner technical staff and developers to identify requirements
• Design their technical architecture and data model
• Assist & implement integrations, on-boarding, and deployment
• Verify the integrated solution with configuration audits and provide long-term support
• Onboard new customers for faster time-to-value
• Gather customer requirements, systems, data model, and custom metrics
• Recommend best-practice approaches
• Assist in other testing / QA activities in support of getting customers live
• Respond to Customer Support Service Requests and Escalations
• Maintain high customer satisfaction
• Partner with cross-functional teams
• Work with Product Management, Support, and Engineering to translate Customer business needs and product feedback into new solutions
• Assist the Sales teams in setting up prospective customers for success in on-boarding
• Act as a thought leader and Blendr advocate in webinars, blog postings, and speaking events
• Exhibit diplomacy, tact, and poise when working through customer issues and escalations