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LoginRadius is seeking a Senior Implementation Engineer to join our incredibly successful customer success team at Jaipur and Hyderabad office.
Job Responsibilities :
● Attending customer meetings and communicate with the customers to
understand their usecase/requirements.
● Assists with requirements gathering, analysis, and writing technical
documentation as per customer's usecase.
● Work closely with the customer's technical team in Implementing
LoginRadius features as per their usecase.
● Help the customer's technical team in Implementing LoginRadius features
with their app.
● Handoff and knowledge transfer of customer's Implementation to the
Technical support team.
● Develop and Maintain LoginRadius CMS Plugins and Web SDKs.
● When necessary, develop tools to help meet client edge cases.
Requirement
● Strong written and oral communication skills.
● Previous experience of working with customers.
● Strong troubleshooting, diagnostic and analytical skills for
problem-solving.
● Expertise in PHP/JavaScript and at least one CMS
Drupal/WordPress/Magento.
● Working knowledge in SSO protocols - SAML/OAuth/OIDC/JWT.
● Working Experience in Third-party Integrations using REST API.
● Familiarity with the Identity and Authentication Management system will
be a plus.
● Previous experience working with a SaaS product is a plus.
● Data migration experience a plus.
● 3+ years of experience.
● Knowledge of other languages i.e. NodeJS/DotNet/Python will be a plus.
Responsibilities
- Own a set of accounts and drive product adoption, renewal, and expansion.
- Conduct regular monitoring of the account health for your portfolio and decide on the next steps to boost engagement.
- Develop and maintain strong relationships with the accounts by engaging with them meaningfully over multiple channels.
- Be the voice of the customers and champion their interests internally.
- Work closely with the Product and Engineering teams to build what helps your customers.
- Help customers integrate Optmyzr into their workflow and stay updated with the latest product updates by conducting regular online product onboarding and training sessions and check-ins over emails.
Our Ideal candidate:
- An Undergraduate degree in any discipline.
- 1-3 years of full-time work experience in a B2B SaaS company, in a customer-facing role.
- Full professional proficiency in written and spoken English.
- Able to solve problems and work under pressure.
- Smart and scrappy. Able to figure things out on your own.
- Passionate about making customers happy.
- Driven, focused, and quick to take ownership of your work.
- Humble - you’re willing to get into the details and open to feedback.
- Adaptable, resilient, and able to thrive in ambiguity - things change quickly in our fast-paced startup and you’ll need to be able to keep up!
- Growth-minded - you’re eager to expand your skill set and excited to learn and adapt all the time.•
- Desire for impact - be ready to take on a lot of responsibility and work collaboratively with your team.
About Optmyzr:
At Optmyzr, we’re revolutionizing the ad tech space with our fast-growing and profitable B2B SaaS platform. Founded by former leaders from Google and Microsoft, with team members who have worked at Amazon, Oracle, Zoho, and many others, we’re a dynamic team that’s passionate about building innovative, customer-centric products. We believe in creating a workplace that’s as rewarding as it’s flexible. Here, your voice matters—you’ll have the freedom to shape the projects you work on and the impact you create.
Roles and Responsibilities:
- To read all the documents and understand what needs to be tested.
- Based on the information procured in the above step, decide how it is to be tested.
- Inform the test lead about what all resources will be required for software testing.
- Develop test cases and prioritize testing activities.
- Execute all the test cases and report defects, define severity and priority for each defect.
- Carry out regression testing every time when changes are made to the code to fix defects
- Identifying and selecting the functional test cases
- Creating a functional test plan and getting approval
- Creating, enhancing, debugging, and running the test cases
- Managing the changes and executing regression tests
- Basic understanding of SQL and NoSQL databases, syntax and queries
Requirements:
- Must have proven experience of 2-4 years of Industry experience.
- Previous experience as a Test Engineer or similar role.
- Familiarity with various testing techniques.
- Hands-on experience with Bug tracking tools like JIRA and Trello
- Great if you have worked on any of the Automation Testing Projects also.
- Knowledge of SDLC & STLC.
- Great troubleshooting skills
- Analytical mindset
- Identifying potential clients through market research
- Making calls to generate leads, and helping to develop lead generation strategies
- Communicating with clients, answering questions, and scheduling presentations and follow-ups
- Assisting the sales department, which may include participating in meetings, managing email campaigns, and making cold calls
- Maintaining databases
- Contributing to data analysis to develop lead generation strategies
- Compiling weekly and monthly reports on key accounts, monitoring inventory and sell-through, and submitting recommendations
!! We are Hiring !!
Role: Bench Sales Recruiters/HR Executive
Exp: 1 - 8 years
Work Location: Uppal(Onsite)
MOI: F2F
Srinivas
Victoire Systems LLC
Job Type: Full-time
Salary: Up to ₹80,000.00 per month
Benefits:
- Health insurance
- Paid sick time
- Provident Fund
Schedule:
- Night shift
- US shift
Supplemental pay types:
- Performance bonus
- Shift allowance
Ability to commute/relocate:
- Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Preferred)
Language:
- English (Preferred)
Work Location: In person
Experience of Min 5yrs of Rel. Exp. into Drupal
Migration exp. in D7 or D8 is mandatory*
Experience is D9 is preferred
Should be an Individual contributor
Should be well-versed with OOPS concepts
Good experience in frameworks like Laravel or code igniter or cake PHP or symfony2
Experience into react would be an added advantage.
Taking ownership of customer issues reported and seeing problems through to
resolution
Understand, interpret, reproduce, and diagnose issues reported by the customers.
Researching, troubleshooting and identifying solutions to resolve product issues
Should be able to handle voice calls, emails and online web sessions with the
customer as part of technical troubleshooting
Should exhibit patience and empathy while working with customer with an aim to
drive positive customer experience
Following standard procedures for proper escalation of unresolved issues to the
appropriate internal teams
Following standard procedures for submitting tickets to the engineering team for
further investigation of unresolved issues
Contributing actively towards knowledge base articles
Adherence to strict SLA’s
Ready to work in early morning, general and afternoon shifts, including weekends, on
rotation basis
Should demonstrate an aptitude and appetite for learning newer technologies while
expanding on the core knowledge
Primary skills:
1-3;3-8 years of relevant experience.
Strong technical knowledge on:
Cloud Technologies – AWS, Azure etc.
Databases – SQL, Oracle, MySQL etc.
Operating Systems – Linux, Windows etc.
Networking – Basic networking concepts and troubleshooting
Programming knowledge – Java, Python (Desirable, not a must has) o Prior experience
with REST and SOAP calls.
Excellent communication skills – English written and verbal
HTTP technology and principles, including REST and SOAP principles (Required)
JSON & XML Data formats (required)
Javascript Regular Expression (Good to have)
Good understanding of networking protocols and applications (TCP/IP, proxies, load
balancing, firewalls, etc.) (Required)
Working knowledge of database technologies and SQL (Required)
In-depth familiarity of Linux (Required) (advanced user; sysadmin experience a bonus,
but not required)
Strong analytical and logical reasoning for technical troubleshooting
Ability to collaborate with cross-functional teams – Dev, QA, Infrastructure teams etc.
Should be a team player who keeps team’s success before individual achievements
Knowledge on data integration (Informatica/ Mulesoft))
Responsibilities
- Deliver end to end quality and automation independently using agile methodologies
- Translate deep insight of architecture, product, specifications into a robust test plan covering all aspects of testing including functional, reliancy, performance, load, scalability and security.
- Evaluate & apply the latest tools, techniques and research insights to drive improvements into a world-class data analytics engine
- Develop robust test automation that is reliable and maintainable and provides accurate assessment of product quality
- Integrate test automation scripts into build system for repeatable execution
- Collaborate with other engineering and customer success functions to simulate customer data and usage patterns to execute test runs, identify and fix customer issues and make sure that customers get highly reliable, reliant and optimized Dremio experience
- Analyze and debug customer issues in customer environments.
- Actively participate in code and design reviews to maintain exceptional quality and deepen your understanding of the system architecture and implementation
Basic Requirements
- B.Tech/M.Tech/Equivalent in Computer Science or a related technical field
- 8+ years of QA/automation engineering experience on large scale distributed systems
- Deep understanding in Authentication, Single Sign-on and Identity Management systems like AWS IAM, Azure AD, Ping, Okta and Auth0
- Hands on experience in testing Role based Access Control Authorization Model in Cloud and Database Systems
- Proficiency in any of Java/C++/Python/Go and automation frameworks
- Hands on experience in integration of automation using CI/CD tools like Jenkins
- Experience in planning and executing QA/Automation tasks to completion and taking ownership of quality during a set of sprints.
- Experience in designing, implementing, executing and analyzing automated tests for complex, production system software.
- Experience in analyzing deep product issues and following issue resolution
- Hands on experience of working projects on AWS, Azure and Google Cloud Platform
- Understanding of distributed file systems like S3 or ADLS or HDFS and HIVE
- Hands on experience with various Backend/UI automation frameworks and tools
- Ability to create reusable components to automate repeatable, manual activities
- Ability to write technical reports and summary and present to leadership team
- Passion for learning and delivering using latest technologies
- Excellent communication skills and affinity for collaboration and teamwork
- Passion and ability to work in a fast paced and agile development environment.
Preferred Qualification
- Hands on experience of multi-threaded and asynchronous programming models
- Hands on experience in Data Lake and Catalog systems
- Designing engaging and responsive landing pages
- Integrating client CMS programs and data feeds into websites
- Optimizing sites for maximum speed and scalability
- Employing industry and design best practices through the website build process
- Conducting website testing
- Liaising with back-end developers to ensure web and app logic is properly integrated
- Ensuring website function and stability across devices i.e. desktop, mobile, tablet
- Working with marketing and research teams to incorporate brand elements and relevant market research findings into the website
- Providing internal support and external customer service throughout the build and launch process of the website
As engineeing lead, you would be responsible for driving day to day development activities including coordination with customers and project management team in US. You are expected to be hands-on with the technology stacks we work with so you can contribute as a developer across projects on need basis.
Role & Responsibilities
- Lead the engineering effort across projects
- Interface with key stakeholders and apply your technical proficiency across different stages including Application Architecture, Design and Development
- Understand client's business requirements and be able to map them to technology solutions and make them work
- Design and build modern solutions informed by a deep understanding of cloud architecture and how distributed systems operate at scale
- Provide regular support and guidance to teams on complex coding, issue resolution and execution
- Establish and enforce best development and engineering practices including QA and DevOps
- Lead and manage your own team, but also get down to coding, testing, and designing solutions as and when needed
- Communicate effectively with teams, clients and business leaders within the company
- Minimum 6+ years of experience designing and building full stack applications using UI frameworks like Angular, React or Vue.JS and backend frameworks like Node.JS/ExpressJS or Python/Django/Flask or Laravel/Yii2/Symphony
- Minimum 2-3 years of experience as a Technical Lead mentoring team of 3 to 5 developers
- Strong knowlegde of cloud and distributed systems (AWS, GCP, Azure). Cloud certifications would be an added advantage.
- Deep knowledge of relational databases, SQL and NoSQL databases. Experience with Graph databases like Neo4j is desirable.
- Proficient in Git and CI-CD frameworks
- Strong communicator with visual, verbal, and writing skills to clearly articulate complex design problems and solutions
- Ability to work in an agile environment