11+ Solution management Jobs in Bangalore (Bengaluru) | Solution management Job openings in Bangalore (Bengaluru)

Role –Customer Success Executive (Post Sales)

Looking to grow in a customer success role in a dynamic and fast paced SaaS environment ? NuVeda is the perfect place for you to explore your interests, use your strength to leverage your customer relationship.

Who we are?

A three-time award winner for the best product from eLearning Industry (2022), NuVeda established in 2006, is a fast-growing SaaS company with offices in Minneapolis, Chennai & Bangalore.

What do we do?

As a strategic growth partner in learning and development, we help our Customers Design, Deliver & Manage all their learning interventions at scale, Measure the business impact and Monetize the learning assets.

Our Vision & Culture

With a vision to build the "Google of Learning", we thrive in an open and honest organization culture where Autonomy, Alignment to Purpose, Integrity, Continuous Learning and Development are fostered to be future ready.

Why us?

We promise you an ambitious career path, compensation & benefits as per the industry standards and a team of high pots who pushes you to your limitless potential.

Role Summary

We are looking for people with the right mix of compassion, communication skills, and technical knowledge to get the job done.  

• As a Customer Success Executive, you will partner closely with the Director of Customer Success, Implementation and Onboarding team and product team to ensure our customers realise the maximum value from their investment.
• Build and maintain strong professional relationships with our domestic and global customers with the support of the team to coordinate operational tasks.
• This is a highly collaborative role, which requires excellent organization, clear communication and a passion for using data to drive successful partnerships.

Keen to know more about how you could contribute?  

• Maintain a detailed knowledge of our offering and the impact they can create for our customers.
• Coordinating and maintaining a detailed list of all tasks and communication with the client.
• Working closely with other cross-functional team members to translate business needs and product requirements into new solutions for customers.
• Manage the process of creating review reports which will include : consolidating and maintaining reporting format, proof reading and pulling standard reports.
• Maintaining a task and discussion tracker to manage the timelines and go live details of the ongoing projects.
• Schedule regular/day-to-day client and internal meetings to understand the requirements, challenges and adoption status.
• Assisting the onboarding team for any new business set up activity that might arise from accounts.
• Proactively spot and correct any issues that could affect customer satisfaction or retention.
• Help CS Team drive customer references and case studies, and produce reports and presentations to explain insights and results to marketing professionals.
• Keep yourself updated about new products and services that could be of value to customer’s business.

• Co-ordinate with the QA team and Product team for timely closure of tickets and help the customer understand the usage.
• Handle customer escalations and ensure closure of the issues.

Desired Skills

• Any graduate/masters/engineering in computer science who is ambitious, energetic, and highly motivated to learn and grow in a fast-paced environment.
• -2 years of relevant experience in B2B customer facing roles.
• Knowledge of the SaaS ecosystem (good to have).
• Good communication skills, problem solving skills, solution oriented, logical thinking, analytical thinking, highly organized and active, proactive and learning ability will be highly desired.
• Account management and client relationship skills is preferred.

JOB DETAILS:

- Job Title: Lead DevOps Engineer

- Industry: Ride-hailing

- Experience: 6-9 years

- Working Days: 5 days/week

- Work Mode: ONSITE

- Job Location: Bangalore

- CTC Range: Best in Industry

Required Skills: Cloud & Infrastructure Operations, Kubernetes & Container Orchestration, Monitoring, Reliability & Observability, Proficiency with Terraform, Ansible etc., Strong problem-solving skills with scripting (Python/Go/Shell)

Criteria:

1.   Candidate must be from a product-based or scalable app-based start-ups company with experience handling large-scale production traffic.

2.   Minimum 6 yrs of experience working as a DevOps/Infrastructure Consultant

3.   Candidate must have 2 years of experience as an lead (handling team of 3 to 4 members at least)

4.   Own end-to-end infrastructure right from non-prod to prod environment including self-managed

5.   Candidate must have Self experience in database migration from scratch 

6.   Must have a firm hold on the container orchestration tool Kubernetes

7.   Should have expertise in configuration management tools like Ansible, Terraform, Chef / Puppet

8.   Understanding programming languages like GO/Python, and Java

9.   Working on databases like Mongo/Redis/Cassandra/Elasticsearch/Kafka.

10.   Working experience on Cloud platform -AWS

11. Candidate should have Minimum 1.5 years stability per organization, and a clear reason for relocation.

Description

Job Summary:

As a DevOps Engineer at company, you will be working on building and operating infrastructure at scale, designing and implementing a variety of tools to enable product teams to build and deploy their services independently, improving observability across the board, and designing for security, resiliency, availability, and stability. If the prospect of ensuring system reliability at scale and exploring cutting-edge technology to solve problems, excites you, then this is your fit.

Job Responsibilities:

● Own end-to-end infrastructure right from non-prod to prod environment including self-managed DBs

● Codify our infrastructure

● Do what it takes to keep the uptime above 99.99%

● Understand the bigger picture and sail through the ambiguities

● Scale technology considering cost and observability and manage end-to-end processes

● Understand DevOps philosophy and evangelize the principles across the organization

● Strong communication and collaboration skills to break down the silos

Job Requirements:

● B.Tech. / B.E. degree in Computer Science or equivalent software engineering degree/experience

● Minimum 6 yrs of experience working as a DevOps/Infrastructure Consultant

● Must have a firm hold on the container orchestration tool Kubernetes

● Must have expertise in configuration management tools like Ansible, Terraform, Chef / Puppet

● Strong problem-solving skills, and ability to write scripts using any scripting language

● Understanding programming languages like GO/Python, and Java

● Comfortable working on databases like Mongo/Redis/Cassandra/Elasticsearch/Kafka.

What’s there for you?

Company’s team handles everything – infra, tooling, and self-manages a bunch of databases, such as

● 150+ microservices with event-driven architecture across different tech stacks Golang/ java/ node

● More than 100,000 Request per second on our edge gateways

● ~20,000 events per second on self-managed Kafka

● 100s of TB of data on self-managed databases

● 100s of real-time continuous deployment to production

● Self-managed infra supporting

● 100% OSS

Dear Candidate,

We have an urgent opening for SAP FICO Consultant.

Experience: 7+ yrs

Location: Hyderabad, Bangalore , Pune

Thanks & Regards,

Minakshi Soni

Executive-Talent Acquisition 

Rigel Networks Pvt. Ltd

Responsibilities:

• Develop, test, implement and maintain application software
• Take part in software and architectural development activities
• Debug application issues and helping support respond to client queries
• Participate in application development meetings
• Provide accurate estimates, clearly communicate status of tasks and identification of risks
• Commitment to accomplishing the task at hand and identify the fastest and most reliable way to solve a problem
• Performance tuning of application code at different service levels
• Interact with customers of the application and help address issues reported

Requirements:

• Bachelor's degree in Computer Science or equivalent
• 1-3 years of experience with Java and Spring frameworks.
• Having good knowledge in a scripting language like python is a plus
• Experience with Spring and Hibernate/ ORM
• Understanding of relational database and normal forms
• Understanding of NoSQL / RDBMS (Mongo or Postgres) and ability to write optimized and high performing queries
• Strong understanding of Java concurrency, concurrency patterns, experience building thread safe code
• Experience building RESTful web services
• Strong written and verbal communication skills
• Strong interpersonal skills and time management skills
• Strong problem solving and analytical skills
• Experience with GIT as a VCS, Unix based systems
• Experience with NoSQL Database is a plus
• Following are a set of 'good to have' skills React AWS Bitbucket, JIRA

RM Job Roles & Responsibilities:

1. Client Relationship Management: Build and nurture strong relationships with clients, understanding their real estate needs and preferences. Act as the main point of contact for clients throughout the real estate transaction process.

2. Client Consultation: Conduct detailed consultations with clients to understand their goals, preferences, and financial considerations. Provide expert advice on real estate market trends and investment opportunities.

3. Property Presentation: Showcase available properties to clients, emphasizing key features and benefits. Provide comprehensive information about the properties, including legal aspects and potential returns on investment

. 4. Transaction Facilitation: Facilitate the real estate transaction process, including property viewings, negotiations, and documentations. Collaborate with legal teams to ensure smooth and legally compliant transactions.

5. Market Analysis: Stay updated on local and regional real estate market trends. Provide clients with insights into market conditions, property values, and investment potential.

6. Customer Satisfaction: Ensure a high level of customer satisfaction by addressing client concerns and inquiries promptly. Seek feedback from clients and use it to enhance service delivery.

7. Client Retention: Develop and implement strategies to retain existing clients and encourage repeat business. Provide ongoing support and assistance even after the completion of transactions.

8. Market Research: - Conduct research on new and upcoming real estate projects, developments, and investment opportunities. - Provide clients with valuable insights into potential investment areas.

9. CRM Utilization: - Utilize Customer Relationship Management (CRM) tools to manage client interactions, maintain records, and track communication history. - Ensure accurate and up-to-date client information in the CRM system.

10. Compliance and Legal Understanding: - Stay informed about real estate laws, regulations, and legal requirements. - Ensure that all real estate transactions comply with legal standards and regulations.

11. Negotiation Skills: - Negotiate favorable terms and conditions for clients during real estate transactions.

12. Market Promotion: - Develop and implement marketing strategies to promote available properties and generate interest from potential buyers or investors. - Collaborate with marketing teams to create promotional materials.

13. Reporting and Analysis: - Prepare regular reports on client interactions, transactions, and market trends. - Analyze data to identify areas for improvement and strategic adjustments

• 2+ yrs experience with manual testing on mobile (automation testing is an advantage) 
• Manual testing experience in testing for Android & iOS is MUST
• JIRA or other bug tracking tool experience 
• The QA Analyst will be expected to complete manual testing on both iOS and Android devices, be able to enter findings into Jira, and follow up on defects discovered
• PRD Reviews, Test Case coverage and Execution, able to handle End to End Application testing and release process.
• API testing experience and Basic SQL knowledge
• ADB commands, Android Studio, Xcode, Understanding Logs, SDK’s.
• Work as part of cross functional, passionate agile project teams to ensure quality is maintained.                                                                                                                Good To Have Skills :
  • Experience in setting up automation testing infrastructure & writing automation testing scripts for Android, iOS & APIs
  • Work on Automation framework
  • Work on continuous integration tools
  • Hands on experience with Appium

RESPONSIBILITIES AND QUALIFICATIONS

Responsibilities

+ Design, build and maintain low latency, high-performance electronic trading platform components, with a focus on market data, exchange and client connectivity and risk controls.

+ Deliver continuous optimization for latency, scale and resiliency improvements.

+ Participate in system builds for various markets globally, have curiosity and interest in understanding market microstructure details, work closely with engineering, sales and product teams globally for successful delivery of projects.

+ Basic Qualifications

+ Bachelors or Masters degree in computer science or engineering or equivalent experience

+ 5+ years of professional experience developing deterministic high performance, low latency systems in python/C++ (counted in single digit microseconds)

+ Prior experience with FIX and binary exchange connectivity and market data protocols preferred

+ Strong knowledge of object oriented programming, data structures, algorithms and design patterns

+ Critical path analysis, performance optimization and hardware acceleration.

+ Linux systems programming experience including memory management, concurrent programming infrastructure, and the networking stack

+ Experience developing distributed architecture systems and messaging protocols

+ Strong analytical and problem solving skills

+ Comfortable in a fast-paced environment, self-motivated, results driven and commercially focused

Preferred Qualifications

+ Software development in python/C++ in the context of high performance (low- latency, high-throughput) real-time computing.

+ Familiarity with STL and C++11 language extensions, Boost

+ Network programming (sockets, TCP/UDP/Multicast protocols)

+ Multi-threading, concurrent programming

+ Intimate knowledge of compilers, flow of data at hardware level (memory/ caches, buses) + Some experience with FPGA or other hardware acceleration technologies

+ Experience processing large static datasets as well as high volume ticking data sources

+ Over 3 years' experience in Financial industry (Plus)

• Assist in determining financial objectives. Design and implement systems, policies, and procedures to facilitate internal financial control.
• Develop reports for management summarizing the business financial position in areas of income, expenses, capital usage, and cash flows, and coordinate the preparation of strategic plans, budgets, and financial forecasts.
• Develop and update accounting, finance, and management policies and procedures.
• Manage cash flow.
• Monitor budgets and provide a comparison to actual costs.
• Prepare internal financial statements and reports.
• Liaison with business-related organizations such as banks, auditors, RBI, and SEZ.
• Handle bank queries for export/import matters and carry out all correspondence with the bank.
• File GST returns E-TDS payment and E-TDS quarterly return. Independent handling of GST, TDS, and income tax assessment.
• Remit foreign currency for import advance & other expenses.
• Negotiate with the banks for export documentation requirements.
• Perform company secretarial function for ensuring compliance thereof.
• Close books monthly and annually and file all required statutory reports.

• Post Graduate in Commerce (CA/CS/ICWA/M.COM)
• 10+ years of experience in accounting, taxation, and finance with small and medium-sized organizations
• Ability to multi-task under pressure and work independently
• Adherence to HR policies
• Good in attitude and communication