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Role –Customer Success Executive (Post Sales)

Looking to grow in a customer success role in a dynamic and fast paced SaaS environment ? NuVeda is the perfect place for you to explore your interests, use your strength to leverage your customer relationship.

Who we are?

A three-time award winner for the best product from eLearning Industry (2022), NuVeda established in 2006, is a fast-growing SaaS company with offices in Minneapolis, Chennai & Bangalore.

What do we do?

As a strategic growth partner in learning and development, we help our Customers Design, Deliver & Manage all their learning interventions at scale, Measure the business impact and Monetize the learning assets.

Our Vision & Culture

With a vision to build the "Google of Learning", we thrive in an open and honest organization culture where Autonomy, Alignment to Purpose, Integrity, Continuous Learning and Development are fostered to be future ready.

Why us?

We promise you an ambitious career path, compensation & benefits as per the industry standards and a team of high pots who pushes you to your limitless potential.

Role Summary

We are looking for people with the right mix of compassion, communication skills, and technical knowledge to get the job done.  

• As a Customer Success Executive, you will partner closely with the Director of Customer Success, Implementation and Onboarding team and product team to ensure our customers realise the maximum value from their investment.
• Build and maintain strong professional relationships with our domestic and global customers with the support of the team to coordinate operational tasks.
• This is a highly collaborative role, which requires excellent organization, clear communication and a passion for using data to drive successful partnerships.

Keen to know more about how you could contribute?  

• Maintain a detailed knowledge of our offering and the impact they can create for our customers.
• Coordinating and maintaining a detailed list of all tasks and communication with the client.
• Working closely with other cross-functional team members to translate business needs and product requirements into new solutions for customers.
• Manage the process of creating review reports which will include : consolidating and maintaining reporting format, proof reading and pulling standard reports.
• Maintaining a task and discussion tracker to manage the timelines and go live details of the ongoing projects.
• Schedule regular/day-to-day client and internal meetings to understand the requirements, challenges and adoption status.
• Assisting the onboarding team for any new business set up activity that might arise from accounts.
• Proactively spot and correct any issues that could affect customer satisfaction or retention.
• Help CS Team drive customer references and case studies, and produce reports and presentations to explain insights and results to marketing professionals.
• Keep yourself updated about new products and services that could be of value to customer’s business.

• Co-ordinate with the QA team and Product team for timely closure of tickets and help the customer understand the usage.
• Handle customer escalations and ensure closure of the issues.

Desired Skills

• Any graduate/masters/engineering in computer science who is ambitious, energetic, and highly motivated to learn and grow in a fast-paced environment.
• -2 years of relevant experience in B2B customer facing roles.
• Knowledge of the SaaS ecosystem (good to have).
• Good communication skills, problem solving skills, solution oriented, logical thinking, analytical thinking, highly organized and active, proactive and learning ability will be highly desired.
• Account management and client relationship skills is preferred.

• Strong UX-focused Product Design Profile
• Mandatory (Experience 1) - Must have 5+ YOE in Product Design, with a focus on UX Research, Designs and Design Operations, primarily in the B2B domain
• Mandatory (Experience 2) - Must have strong experience with Large-scale B2B Enterprise products
• Mandatory (Designation) - Must be Lead or above designation in Current role
• Mandatory (Team Management) - Must have atleast recent 1+ YOE as a Team Lead
• Mandatory (Portfolio) - Must have strong B2B Products Case Studies for Complex B2B Enterprise level applications, with multiple connected modules (Dont want just simple UI screens in portfolio)
• Mandatory (Company) - Large-Scale B2B SaaS / Enterprise-level Products

Preferred

• Preferred (Experience) - Automotive, Retail or Dealerships domain experience

Role Overview:

We are seeking a motivated .NET Developer with around 2 years of experience to join our backend development team. The ideal candidate should have hands-on experience in C#, ASP.NET Core, and SQL, with a strong understanding of object-oriented programming and API development. You will work closely with product, DevOps, and QA teams to build and enhance backend systems

supporting our trading and fintech platforms.

Key Responsibilities:

• Develop, maintain, and enhance backend applications using .NET Core / ASP.NET MVC.

• Design and implement RESTful APIs for integration with frontend and third-party systems.

• Write clean, scalable, and efficient code following best practices.

• Work with SQL databases (preferably MS SQL Server) to design schemas, write queries, and

optimize performance.

• Collaborate with product managers and frontend teams to translate requirements into technical solutions.

• Participate in code reviews, debugging, and troubleshooting production issues.

• Contribute to improving application performance, scalability, and security.

Required Skills & Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or related field.

• 2 years of experience in .NET development.

• Strong proficiency in C# and ASP.NET Core / ASP.NET MVC.

• Experience with Web APIs and RESTful architecture.

• Good knowledge of Entity Framework / LINQ.

• Hands-on experience with MS SQL Server or other relational databases.

• Understanding of OOP principles, design patterns, and software architecture concepts.

• Familiarity with Git or other version control systems.

• Basic understanding of HTML, CSS, and JavaScript (for integration purposes)

Job description

Join the Winning Team at Krayon Events – India’s Top Event Innovator!

For over two decades, Krayon Events has been at the forefront of delivering award-winning events and activations for schools, students, and children across South Asia. Now, we’re looking for dynamic professionals to join our journey of excellence and creativity!

The Role: Event Sales & Sponsorship Executive

We’re on the hunt for passionate individuals with 2+ years of experience in business development or freshers with hands-on event experience in college, who can think outside the box, create impactful event concepts, and pitch them to brand teams. If you have the knack for building meaningful relationships and closing sponsorship deals, we want you on our team!

Key Responsibilities:

• Develop and pitch creative event concepts to brands and clients.
• Identify and approach potential sponsors for events and activations.
• Build and maintain strong relationships with brand teams and decision-makers.
• Craft compelling sponsorship proposals that deliver value to clients.
• Drive sales and meet revenue targets consistently.

What We Offer:

• A prestigious opportunity with India’s leading event innovator.
• A competitive salary and incentive structure designed to reward your success.
• A chance to grow professionally and innovate in the events and sponsorship industry.

What You Bring to the Table:

• 2+ years of experience in business development, sponsorships, or event sales (or)
• Freshers with demonstrated event management experience during college.
• Exceptional communication and negotiation skills.
• A proven track record of success in closing deals and delivering value (for experienced candidates).
• A creative mindset with the ability to conceptualize and sell unique event solutions.

Why Krayon?

At Krayon Events, we’re not just about events – we’re about creating experiences that resonate, inspire, and leave a lasting impact. Join us in shaping the future of event innovation!

Let’s create something extraordinary together. Apply now and be part of the Krayon legacy!

About the Role:

We are seeking a talented and passionate DevOps Engineer to join our dynamic team. You will be responsible for designing, implementing, and managing scalable and secure infrastructure across multiple cloud platforms. The ideal candidate will have a deep understanding of DevOps best practices and a proven track record in automating and optimizing complex workflows.

Key Responsibilities:

Cloud Management:

• Design, implement, and manage cloud infrastructure on AWS, Azure, and GCP.
• Ensure high availability, scalability, and security of cloud resources.

Containerization & Orchestration:

• Develop and manage containerized applications using Docker.
• Deploy, scale, and manage Kubernetes clusters.

CI/CD Pipelines:

• Build and maintain robust CI/CD pipelines to automate the software delivery process.
• Implement monitoring and alerting to ensure pipeline efficiency.

Version Control & Collaboration:

• Manage code repositories and workflows using Git.
• Collaborate with development teams to optimize branching strategies and code reviews.

Automation & Scripting:

• Automate infrastructure provisioning and configuration using tools like Terraform, Ansible, or similar.
• Write scripts to optimize and maintain workflows.

Monitoring & Logging:

• Implement and maintain monitoring solutions to ensure system health and performance.
• Analyze logs and metrics to troubleshoot and resolve issues.

Required Skills & Qualifications:

• 3-5 years of experience with AWS, Azure, and Google Cloud Platform (GCP).
• Proficiency in containerization tools like Docker and orchestration tools like Kubernetes.
• Hands-on experience building and managing CI/CD pipelines.
• Proficient in using Git for version control.
• Experience with scripting languages such as Bash, Python, or PowerShell.
• Familiarity with infrastructure-as-code tools like Terraform or CloudFormation.
• Solid understanding of networking, security, and system administration.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and teamwork skills.

Preferred Qualifications:

• Certifications such as AWS Certified DevOps Engineer, Azure DevOps Engineer, or Google Professional DevOps Engineer.
• Experience with monitoring tools like Prometheus, Grafana, or ELK Stack.
• Familiarity with serverless architectures and microservices.

Roles/Responsibilities:

 Own a team of 15-20 Developers and QAs at various levels

 Provide continuous feedback, training and make sure team is working on their full

    potential at all time

 Review the architecture/design of a product/module/feature and provide feedback

 Architect, design and/or hands-on code the critical portion of a

   product/module/feature

 Mentor the tech-leads on architecting the product to deliver on-time

Jobs Skills required:

 Strong tech background of working in product company

 Understanding of various backend and frontend technologies and its core concepts

 Ability to understand the business problems and solve it with innovative tech

    solutions

 Very strong analytical and problem-solving skills in super changing environment

Job Role- 1 year contract( either extendable or permanent one) 
Location- Gurgaon/ Bangalore
Experiece- 10+ years

Job Description -

1. Ability to translate requirements into design specifications and experience in developing design documents

2. End to end Non it Recruitment

3. Identifying , suggesting small changes in system to improve monitoring or improvement needs..

4. Should have Strong analytical and logical abilities.

5. Handling Volume/lateral Recruitments for one or more Service lines.

6. Source potential .candidates on various positions in NON-IT industry.

7. Perform pre-screening calls to analyze applicants’ abilities.

8. Interview candidates combining various methods (e.g. structured interviews, technical assessments and behavioral questions.

9. Should have target chasing attitude
   10. Corporate HR  experience( worked in Corporate world) etc.

Required Skill Set -

• Excellent communication skills

• Post graduate/Graduate both can apply

• Min 8 years experience can be looked i

• open to work both from home and office as required 

• Should have strong knowledge on end to end recruitment.

• Should have strong knowledge on various sourcing strategies

• Know networking online and offline with potential candidates to promote the employer brand, reduce time-to-hire and ensure we attract the best professionals.

• Build a strong talent pipeline.
  Salary Budget is 8 to 22 LPA.
  
  
  

• Identifying New Sales Leads via Direct Customer Engagement.
• Qualifying the pre-generated leads over the call/Email/Softwares.
• Generate own leads/References from new customers at the time of acquisition.
• Achieving Sales Target & implementing sales promotional strategies of that particular region.
• Speaking with business owners, CEO, CXO, decision makers & explaining the product
• Understanding the requirement of B2B customers & demonstrating the services along with value proposition
• Establish and develop network of customers.
• Coordinating with sales team
• Passion, desire and motivation to sell and close new business
• Strong relationship building and management skills.
• Understanding of Web, Mobile Apps, IOT, Blockchain, Game technologies.

• Excellent Verbal and Written in English.
• Excellent knowledge of MS Office.
• Aggressive attitude and driven by Sales Numbers.
• Thorough understanding of Sales and Marketing with negotiating techniques.
• Fast learning speed and a passion for Sales.
• Self-motivated with a results-driven approach.
• Aptitude in delivering attractive presentations.
• Qualification BE/ B.Tech (Comp Science) with MBA(Sales)

Title: Java Developer

Experience: 3 - 8 years

Work Location: Bangalore

Notice Period: Immediate to 30 days Max

Key Skills: Java/J2EE, Spring Boot, Microservices, AWS cloud

Roles & Responsibilities:

• Experienced in Java related technologies and frameworks, experience involving all the phases of software development life cycle
• Excellent development skills to develop Web Applications, Services, and multi-threaded server-side implementations using Java/J2EE, Spring, Hibernate, Web Services using REST.
• Knowledge on spring boot for developing microservices as an added advantage
• Should have experience in TDD, Unit Testing
• Good understanding and application of OOP concepts and design
• Good understanding of different Design patterns
• Preferred Cloud platform, Dockers and Containers knowledge or experience
• Proven experience in the use of Eclipse, Maven, Junit, IntelliJ
• Well versed with SQL Queries
• Experience in cloud technologies mainly AWS Cloud.
• Good logical and analytical skills and quick in grabbing functional aspects of many applications at a time
• Should possess good communication skills to communicate during sprint stand up meetings with team members and client
• Good behavioral skills to excel in software development projects execution
• Good in test-driven development and experience in writing unit tests and integration tests.

Skills: Must have

• Java 8, Spring Boot & Hibernate (Mandatory Hands-on)
• knowledge on Microservices and API Development.

Other goods to have skills prefer for the candidate.

• Experience in Golang / Python
• 2-3 years of strong experience in Angular/React/any front-end framework (for Fullstack Developer)
• Already part of the agile scrum-based development team
• Knowledge of other programming languages like JavaScript, PHP, Golang ( Apart from Java)

Education Qualification:

• BE/B.Tech/MCA/M.Sc/M.Tech
• Relevant certification is plus – (Cloud, Technology)

Exp: 7 - 12 years

Min 5+ years in team management

Solid experience building teams from scratch in Startups

Preferred: Talents from Tier 1 Tech Schools / IT Product Startups

Key Skills: Java, Python, Distributed Systems, Data Structures, Algorithms, AWS, Design Patterns, HLD, LLD, Data Analytics, MongoDB, Node Js

Responsibilities:

• Vision: Building a vibrant technology culture via a shared strategic architecture vision, as the Chief Architect of the company.

• Mission: Driving the platform and product vision to life.

• Goals: Leading and delivering on the long-term road map for engineering and infrastructure efficiency.

• Execution: Building and sustaining core reusable technology that would ensure scalability, reliability, availability and resiliency for all the products running on the platform and power the enterprise's quest to remain technologically competitive as it extends its customer base and enhances customer experiences continuously.

• Assets: Owning all relevant platform technology and infrastructure, both internal (like Dev and staging environments, DevOps stacks, etc.) and client-facing (like production and HA / DR environments)

• Tools and frameworks: Leading a team of engineers and architects across DevOps, Site-Reliability, Product TechOps / NOC, Frameworks and Cloud Infrastructure teams.

• Thought leadership and industry presence: Representing technology branding and evangelism, as the face and voice of enterprise technology; sharing and evangelizing the technology strategy with internal and external entities, including employees, customers, partners, analysts, technical networks and investors.

• Team leadership: Helping build the technical talent brand of the company and in managing their portfolio of IP (intellectual property), via multiple media like blogs, conference presentations and tech media coverage.

Candidate persona mapping:

This role would be part of the Senior Leadership Team of the company, Our typical candidate for this role would be a person who:

• Is a Senior Technical Architect/Manager with 8+ years experience in Product First Tech First companies operating on a global scale

a) Preferably, with rich experience working in Silicon Valley, USA / IT Product Startups

b) Rich experience in helping build platforms that have supported products built from scratch and which have scaled over time

c) Rich experience in helping deploy products on the SaaS model

• Has rich and diverse experience in platform technology areas like design and architecture, APIs and Microservices, cloud infrastructure (private, public, hybrid or multiple), security, scale, tooling and multiple frameworks

• Has an executive presence and strong communication skills

• Demonstrates technology thought leadership

• Demonstrates a record of leading a team of Architects, managing, mentoring and appraising them

• Is, preferably, a programming polyglot

• Should have built diverse teams from scratch