11+ Solution management Jobs in Bangalore (Bengaluru) | Solution management Job openings in Bangalore (Bengaluru)

Role –Customer Success Executive (Post Sales)

Looking to grow in a customer success role in a dynamic and fast paced SaaS environment ? NuVeda is the perfect place for you to explore your interests, use your strength to leverage your customer relationship.

Who we are?

A three-time award winner for the best product from eLearning Industry (2022), NuVeda established in 2006, is a fast-growing SaaS company with offices in Minneapolis, Chennai & Bangalore.

What do we do?

As a strategic growth partner in learning and development, we help our Customers Design, Deliver & Manage all their learning interventions at scale, Measure the business impact and Monetize the learning assets.

Our Vision & Culture

With a vision to build the "Google of Learning", we thrive in an open and honest organization culture where Autonomy, Alignment to Purpose, Integrity, Continuous Learning and Development are fostered to be future ready.

Why us?

We promise you an ambitious career path, compensation & benefits as per the industry standards and a team of high pots who pushes you to your limitless potential.

Role Summary

We are looking for people with the right mix of compassion, communication skills, and technical knowledge to get the job done.  

• As a Customer Success Executive, you will partner closely with the Director of Customer Success, Implementation and Onboarding team and product team to ensure our customers realise the maximum value from their investment.
• Build and maintain strong professional relationships with our domestic and global customers with the support of the team to coordinate operational tasks.
• This is a highly collaborative role, which requires excellent organization, clear communication and a passion for using data to drive successful partnerships.

Keen to know more about how you could contribute?  

• Maintain a detailed knowledge of our offering and the impact they can create for our customers.
• Coordinating and maintaining a detailed list of all tasks and communication with the client.
• Working closely with other cross-functional team members to translate business needs and product requirements into new solutions for customers.
• Manage the process of creating review reports which will include : consolidating and maintaining reporting format, proof reading and pulling standard reports.
• Maintaining a task and discussion tracker to manage the timelines and go live details of the ongoing projects.
• Schedule regular/day-to-day client and internal meetings to understand the requirements, challenges and adoption status.
• Assisting the onboarding team for any new business set up activity that might arise from accounts.
• Proactively spot and correct any issues that could affect customer satisfaction or retention.
• Help CS Team drive customer references and case studies, and produce reports and presentations to explain insights and results to marketing professionals.
• Keep yourself updated about new products and services that could be of value to customer’s business.

• Co-ordinate with the QA team and Product team for timely closure of tickets and help the customer understand the usage.
• Handle customer escalations and ensure closure of the issues.

Desired Skills

• Any graduate/masters/engineering in computer science who is ambitious, energetic, and highly motivated to learn and grow in a fast-paced environment.
• -2 years of relevant experience in B2B customer facing roles.
• Knowledge of the SaaS ecosystem (good to have).
• Good communication skills, problem solving skills, solution oriented, logical thinking, analytical thinking, highly organized and active, proactive and learning ability will be highly desired.
• Account management and client relationship skills is preferred.

Exp. - must be 8-12 yrs

Location - Bangalore/Mumbai

• Experience in Core Java 5.0 and above, CXF, Spring.

• Extensive experience in developing enterprise-scale n-tier applications for financial domain. Should possess good architectural knowledge and be aware of enterprise application design patterns.

• Should have the ability to analyze, design, develop and test complex, low-latency client-facing applications.

• Good Experience into Microservices , Data structures , Oops , Algorithms, multithreading etc

• Good development experience with RDBMS, preferably Sybase database.

• Good knowledge of multi-threading and high-volume server-side development.

• Experience in sales and trading platforms in investment banking/capital markets.

• Basic working knowledge of Unix/Linux.

• Experience into High /Low level designing.

• Excellent problem solving and coding skills in Java.

• Strong interpersonal, communication and analytical skills.

• Should have the ability to express their design ideas and thoughts.

Responsibilities:

• Design and implement embedded software applications for IoT devices using C programming language.
• Develop and maintain firmware for Raspberry Pi-based systems, ensuring optimal performance and compatibility with various IoT sensors and peripherals.
• Collaborate with hardware engineers to define and document system requirements and specifications.
• Conduct thorough testing and debugging of embedded software to identify and resolve any issues or bugs.
• Optimize code and improve system performance to enhance the overall user experience.
• Stay updated with the latest industry trends and technologies in embedded systems and IoT development.
• Work closely with the product management team to translate customer requirements into technical specifications.
• Provide technical support and guidance to the team during the development and deployment phases.
• Participate in code reviews and contribute to the continuous improvement of software development processes.

Qualifications:

• Bachelor's or Master's degree in Computer Science, Electrical Engineering, or a related field.
• Strong proficiency in C programming language with a solid understanding of embedded systems.
• Experience developing software for Raspberry Pi or similar single-board computers.
• Knowledge of IoT protocols and technologies such as MQTT, CoAP, TCP/IP, and wireless communication (Wi-Fi, Bluetooth, etc.).
• Familiarity with various sensors, actuators, and electronic components commonly used in IoT devices.
• Solid understanding of software development methodologies and version control systems (e.g., Git).
• Strong problem-solving skills and the ability to debug complex issues in embedded systems.
• Excellent communication and teamwork skills to collaborate effectively with cross-functional teams.
• Prior experience in developing IoT applications or working on IoT projects is a plus.

Hi Folks!!

Currently we are hiring for Network Engineer for Top MNC

Roles and Responsibilities:

·      Providing support to the Enterprise level clients in configuration of the Wireless LAN Controllers, Access Points and CPPM server

·      Troubleshooting all kind of network and user connectivity issues post deployment

·      Fault localization and restoration of service over remote session

·      Handling POC cases and escalation tickets as well

·      Making configuration changes as per customer’s requirement and wireless environment

·      Co-ordinate with multi-vendors engineers to have successful user authentication like Layer-2 Security features 802.1x authentication, Port security and VLAN Mobility

·      Co-ordinate with L3 Engineers to resolve critical issues        

·      Effectively handle network outage issues and resolve them in a timely manner

·      Configuring Authentication and encryption in wireless networks with Clear pass

·      Working with AAA configuration, including AD, LDAP, RADIUS for Windows and MAC OS X platform

·      Reviewing the WLAN configuration of customers and identifying any configuration mistakes that could cause potential issues

·      Recreating/simulating the customer’s issues in the local lab to verify the issue and provide an effective resolution

·      Providing network support for client’s wired and wireless networks via remote management and telephone

·      Conduct technical discussion with level 1 engineers on weekly basis

Required Skills:

·      CCNA certified with Wireless Knowledge

·      Basic Knowledge on any of Aruba Clear Pass, FortiNAC, Cisco ISE NAC solution

·      Basic implementation skills on Aruba Clear Pass for Wired, Wireless and Guest NAC solution.

·      Must have experience in configuring switches, routers.

·      Must provide technical support for the team & projects during escalation.

·      Good understanding of dot1x, mac authentication and solution for BYOD

·      Capable to prepare HLD (high level design) and LLD (low level design) for new requirements.

Greeting from Infoexcel Consulting

we are hiring for Automation Test Engineer
Mode of Hire: 6 Months Contract-to-hire

Please find the below JD

Core Skills:

• Strong knowledge in Selenium with Java
• Strong knowledge in Eclipse
• Experience in creation/ maintenance of framework
• Strong knowledge of testing concepts
• Selenium webdriver
• Mobile automation testing
• BDD - Cucumber
• Git Experience
• Familiar with OOP's concepts

Desired Skills:

• API testing

If Interested please do share me updated profile with below details

Full name:

Total experience:

Relevant experience:

Current ctc:

Expected ctc:

Holding offers, if yes please do mention how much offer, location,DOJ:

Official Notice period:

If serving LWD:

Thanks Best Regards

ALEKHYA PULLA | Senior Specialist-Leadership Hiring.

Website: www.infoexcelconsulting.com

• Over 8 years of experience and 5+ in API/mulesoft
• Expert with API technology including (REST, JSON, XML, Web Security, API Management, Public/Private APIs)
• Strong experience with MuleSoft cloud hub/AnyPoint Platform with proven experience architecting, designing, implementing enterprise services, and platform operations.
• Should be proficient in developing enterprise standards, guidelines, best practices and policies for the Mulesoft platform and drive adoption
• Should be able to provide technical expertise in bringing-in automation across API life cycle ( code quality, migration, deployment, platform monitoring etc) using tools such as App Dynamics, puppet, chef or any similar tools
• Should be hands-on and proficient in DevOps methodologies such as CICD, test automation etc
• Should be able to evangelize and work with enterprise architects on API driven architecture, platform roadmap
• Should be very proficient in planning, stakeholder management, team mgmt. and communication at all levels
• Provides overall API technical leadership working with Business, BAs, Tech lead, Scrum Master to clarify requirements and set technical direction for the team

• Strong experience in Java Development
• Deep expertise and hands-on experience with Web Applications
• Experience in programming languages such as HTML, CSS, JavaScript, JQuery, React JS, and API.
• Expertise in Java, Spring Boot is an added advantage.
• Hands-on design experience with Web Services (REST, SOAP, etc ..).
• Strong grasp of security principles.

Abilities:

• Developer with  strong ability to develop web application using Java and ReactJS
• Should be able to code, design, and implement
• Maintain code integrity and organization