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Role –Customer Success Executive (Post Sales)

Looking to grow in a customer success role in a dynamic and fast paced SaaS environment ? NuVeda is the perfect place for you to explore your interests, use your strength to leverage your customer relationship.

Who we are?

A three-time award winner for the best product from eLearning Industry (2022), NuVeda established in 2006, is a fast-growing SaaS company with offices in Minneapolis, Chennai & Bangalore.

What do we do?

As a strategic growth partner in learning and development, we help our Customers Design, Deliver & Manage all their learning interventions at scale, Measure the business impact and Monetize the learning assets.

Our Vision & Culture

With a vision to build the "Google of Learning", we thrive in an open and honest organization culture where Autonomy, Alignment to Purpose, Integrity, Continuous Learning and Development are fostered to be future ready.

Why us?

We promise you an ambitious career path, compensation & benefits as per the industry standards and a team of high pots who pushes you to your limitless potential.

Role Summary

We are looking for people with the right mix of compassion, communication skills, and technical knowledge to get the job done.  

• As a Customer Success Executive, you will partner closely with the Director of Customer Success, Implementation and Onboarding team and product team to ensure our customers realise the maximum value from their investment.
• Build and maintain strong professional relationships with our domestic and global customers with the support of the team to coordinate operational tasks.
• This is a highly collaborative role, which requires excellent organization, clear communication and a passion for using data to drive successful partnerships.

Keen to know more about how you could contribute?  

• Maintain a detailed knowledge of our offering and the impact they can create for our customers.
• Coordinating and maintaining a detailed list of all tasks and communication with the client.
• Working closely with other cross-functional team members to translate business needs and product requirements into new solutions for customers.
• Manage the process of creating review reports which will include : consolidating and maintaining reporting format, proof reading and pulling standard reports.
• Maintaining a task and discussion tracker to manage the timelines and go live details of the ongoing projects.
• Schedule regular/day-to-day client and internal meetings to understand the requirements, challenges and adoption status.
• Assisting the onboarding team for any new business set up activity that might arise from accounts.
• Proactively spot and correct any issues that could affect customer satisfaction or retention.
• Help CS Team drive customer references and case studies, and produce reports and presentations to explain insights and results to marketing professionals.
• Keep yourself updated about new products and services that could be of value to customer’s business.

• Co-ordinate with the QA team and Product team for timely closure of tickets and help the customer understand the usage.
• Handle customer escalations and ensure closure of the issues.

Desired Skills

• Any graduate/masters/engineering in computer science who is ambitious, energetic, and highly motivated to learn and grow in a fast-paced environment.
• -2 years of relevant experience in B2B customer facing roles.
• Knowledge of the SaaS ecosystem (good to have).
• Good communication skills, problem solving skills, solution oriented, logical thinking, analytical thinking, highly organized and active, proactive and learning ability will be highly desired.
• Account management and client relationship skills is preferred.

Role Description

This is a full-time on-site role located in Bengaluru for a Warehouse & Dispatch Executive specializing in D2C Operations. Responsibilities include overseeing daily warehouse operations, managing dispatch and logistics, coordinating with internal and external stakeholders, ensuring accurate and timely deliveries, and maintaining compliance with operational standards. The role also requires efficient handling of customer queries related to deliveries, ensuring prompt resolution to maintain a high level of customer satisfaction.

Qualifications

• Proficiency in Dispatching and understanding logistics processes
• Strong Customer Service and Customer Satisfaction skills
• Excellent Communication and Phone Etiquette skills
• Organizational and time-management skills for managing operations efficiently
• Ability to work collaboratively with teams and external partners
• Prior experience in warehousing or dispatch operations is preferred but not mandatory
• Basic understanding of inventory management systems is a plus

Key Responsibilities

• Maintain accurate inventory records and stock levels
• Pick, pack, and dispatch daily orders
• Process and schedule orders via Shopify and Shiprocket
• Coordinate with courier partners for pickups and deliveries
• Track shipments and resolve delivery issues
• Manage returns and ensure proper inventory reconciliation
• Maintain warehouse organization and hygiene

Requirements

• 1–2 years experience in D2C / e-commerce operations
• Hands-on experience with Shopify and Shiprocket
• Basic understanding of inventory management
• Detail-oriented and reliable
• Comfortable with daily in-office work

Quick Commerce & E-commerce Executive

About the Role

We are looking for a Quick Commerce & E-commerce Executive to manage day-to-day operations across our online sales channels, including quick commerce platforms, marketplaces, and D2C operations. The ideal candidate should be detail-oriented, proactive, and comfortable managing inventory, order flow, and platform coordination.

Key Responsibilities

• Manage product listings and operations across quick commerce and e-commerce platforms
• Coordinate inventory planning and stock updates across channels
• Monitor order flow, fulfillment, and dispatch timelines
• Schedule and track FBA and marketplace shipments
• Coordinate with warehouse, logistics, and platform partners
• Track stock levels and prevent inventory stock-outs
• Monitor returns, cancellations, and operational issues
• Ensure smooth backend operations across all sales channels
• Generate and maintain operational reports as required

Requirements

• 1–3 years of experience in e-commerce, marketplace, or quick commerce operations
• Experience working with platforms such as Amazon, Flipkart, Blinkit, Zepto, Swiggy Instamart, BigBasket, or similar
• Familiarity with Shopify, Shiprocket, marketplace portals, and FBA operations
• Understanding of inventory management and order fulfillment processes
• Strong attention to detail and organizational skills
• Ability to coordinate with multiple stakeholders and solve operational issues
• D2C or consumer brand experience preferred

What We're Looking For

• Strong ownership mindset
• Excellent execution and follow-through
• Problem-solving attitude
• Ability to work in a fast-paced environment
• Willingness to learn and grow with the company

Location

Full-time, in-office role near Kudlu Gate Metro Station, Bangalore.

Job Location: Bangalore/Mumbai

Exp: 3-10+ Yrs

Job Title: DevOps Engineer

About TradeLab:

TradeLab is a leading fintech technology provider, delivering cutting-edge solutions to brokers, banks, and fintech platforms. Our portfolio includes high-performance Order & Risk Management Systems (ORMS), seamless MetaTrader integrations, AI-driven customer engagement platforms such as PULSE LLaVA, and compliance-grade risk management solutions.

Key Responsibilities

• DevOps Strategy & Leadership
• Contribute to defining and executing the DevOps strategy for high-frequency trading and fintech platforms. Mentor junior engineers and collaborate with cross-functional teams to foster a culture of automation, scalability, and performance.
• Work closely with engineering and product teams to align infrastructure initiatives with business objectives.
• CI/CD and Infrastructure Automation Design and optimize CI/CD pipelines for ultra-low-latency trading systems.
• Implement Infrastructure as Code (IaC) practices using Terraform, Helm, Kubernetes, and automation frameworks.
• Establish best practices for release management and deployment in mission-critical environments.
• Cloud & On-Prem Infrastructure Management Manage hybrid infrastructure across AWS, GCP, and on-prem data centers ensuring high availability and fault tolerance.
• Implement networking strategies for low-latency trading, including routing and performance tuning.
• Drive cost optimization and scalability initiatives across multi-cloud environments.
• Performance Monitoring & Optimization Set up and maintain system performance monitoring using Prometheus, Grafana, and ELK stack. Implement alerting and automated remediation strategies for zero-downtime operations.
• Conduct root-cause analysis and performance tuning for systems handling millions of transactions per second.
• Security & Compliance Apply DevSecOps principles across all environments.
• Ensure compliance with financial regulations (SEBI and global standards) and maintain audit trails.
• Drive security automation, vulnerability management, and IAM policies.

Required Skills & Qualifications

• 3–8 years of experience in DevOps, with exposure to leadership or team mentoring.
• Strong expertise in CI/CD tools (Jenkins, GitLab CI/CD, ArgoCD). Hands-on experience with cloud platforms (AWS, GCP) and hybrid infrastructure.
• Proficiency in Kubernetes, Docker, and container orchestration. Solid experience with Terraform, Helm, and IaC principles.
• Strong Linux administration and networking fundamentals (TCP/IP, DNS, firewalls). Experience with monitoring tools (Prometheus, Grafana, ELK).
• Proficiency in scripting languages (Python, Bash, Go) for automation. Understanding of security best practices, IAM, and compliance frameworks.

Good to Have

• Exposure to ultra-low-latency trading infrastructure or high-frequency trading systems.
• Knowledge of FIX protocol, FPGA acceleration, or network optimization techniques.
• Familiarity with Redis, Nginx, or other real-time data handling technologies.
• Experience in advanced performance tuning for microsecond-level execution.

Why Join Us?

Work with a team that expects and delivers excellence. A culture where innovation and speed are rewarded. Limitless opportunities for growth—if you can handle the pace. Build systems that move markets and redefine fintech

Company: Billion-dollar US-based Retail

About the Role:

We are seeking a talented and experienced Fullstack Engineer with a strong focus on frontend development to join our dynamic team. You will work with modern web technologies to design and implement highly scalable and user-friendly interfaces for our global e-commerce platform. This is a hybrid role requiring 3 days a week from the office and 2 days remote.

Key Responsibilities:

Develop and maintain high-performance web applications with a primary focus on frontend features.

Collaborate with designers, backend engineers, and product managers to deliver seamless user experiences.

Write clean, maintainable, and scalable code using React.js, Vue.js, and other modern frameworks.

Integrate and optimize backend services using Node.js and PostgreSQL.

Participate in code reviews, mentoring sessions, and team discussions to uphold engineering excellence.

Stay up-to-date with emerging trends and technologies in fullstack and frontend development.

Required Skills and Experience:

8+ years of professional experience in software development, focusing on fullstack engineering.

Strong proficiency in React.js and/or Vue.js for frontend development.

Solid understanding of Node.js for backend services.

Experience with relational databases like PostgreSQL.

Proficiency in building responsive, cross-browser-compatible, and accessible user interfaces.

Familiarity with agile development methodologies and version control systems like Git.

Excellent problem-solving skills and the ability to work effectively in a team-oriented environment.

Preferred Qualifications:

Previous experience in the retail/ E-commerce / and finance domain a plus.

• Strong experienced Product Design Profile
• Mandatory (Experience 1) – Must have 8+ YOE in Product Design, with a focus on B2C or B2B2C Products
• Mandatory (Experience 2) – Must have strong experience in Project Management - Using Jira and other similar tools to manage projects efficiently
• Mandatory (Designation) – Must be Manager / Staff or above designation in Current role
• Mandatory (Team Managememt) - Must have atleast recent 2+ YOE as a Team Manager (Not mentoring, should be in a complete Manager role)
• Mandatory (Portfolio) - Must have strong High-fidelity UI Designs, Interaction models, and Design systems for Large-scale B2C Products
• Mandatory (Company) - Large-Scale B2C Products
• Mandatory (Gender) - Male candidates only

Preferred

• Preferred (Experience) - Retail domain experience

Job Description:
7+ years of experience as a Techno-Functional specialist supporting a finance organization with an emphasis on project management.

Must have 2-3 Project implementation and more than one support experience in Oracle EBS R12.

Expert level knowledge of Oracle Applications Framework, Oracle Workflow, Oracle Forms, Oracle Report, XML Report, PLSQL

Functional knowledge in financial module like, GL,AP, AR PO, Project is must Extensive use of oracle APIs and interfaces Experience in performance tuning of the code Experience in shell scripting.

Worked on Oracle Alert, AME, OAM ,DFF etc Good to have ADF experience Good to have ORDS experience Good to have exposure in cloud technology.

Responsibilities:
Act as a senior liaison between Business partners and IT communities Facilitate cross-functional teams through business process and application initiatives from requirements definition to prototyping, design, development, testing, training, and deployment.

Create technical designs to support business requirements.

Lead the development of technical solutions. Communicate project status and escalate issues to management. Develop and execute system test plans and scenarios.

Assist in preparing training materials for deployment of applications, modules, enhancements and bug fixes.

Assist in developing baseline datasets and reports to support testing of technical solutions.

• Expertise in Typescript, Nodejs and Golang. 
• Prior working experience in Hyperledger 2.x. 
• Strong understanding of blockchain, smart contracts, consensus mechanisms and cryptography. 
• Proficiency in developing Chain codes/Smart Contracts. 
• Experience building front end applications using Angular. 
• Proficient in MongoDB. 
• Experience with Relation databases like MySQL, MSSQL. 
• Write application code, smart contracts, and unit test cases according to the quality guidelines. 
• Work across multiple teams, mentor junior developers and actively participate in code reviews. 
• Co-ordinate with architects to produce technical designs.  
• Skilled in Docker, Kubernetes, Nginx, Git. 
• Knowledge of design patterns and best practices. 
• Document the development process, architecture, and standard components. 
• Awareness of CI/CD pipelines.

REQUIREMENT:

•  Previous experience of working in large scale data engineering
•  4+ years of experience working in data engineering and/or backend technologies with cloud experience (any) is mandatory.
•  Previous experience of architecting and designing backend for large scale data processing.
•  Familiarity and experience of working in different technologies related to data engineering – different database technologies, Hadoop, spark, storm, hive etc.
•  Hands-on and have the ability to contribute a key portion of data engineering backend.
•  Self-inspired and motivated to drive for exceptional results.
•  Familiarity and experience working with different stages of data engineering – data acquisition, data refining, large scale data processing, efficient data storage for business analysis.
•  Familiarity and experience working with different DB technologies and how to scale them.

RESPONSIBILITY:

•  End to end responsibility to come up with data engineering architecture, design, development and then implementation of it.
•  Build data engineering workflow for large scale data processing.
•  Discover opportunities in data acquisition.
•  Bring industry best practices for data engineering workflow.
•  Develop data set processes for data modelling, mining and production.
•  Take additional tech responsibilities for driving an initiative to completion
•  Recommend ways to improve data reliability, efficiency and quality
•  Goes out of their way to reduce complexity.
•  Humble and outgoing - engineering cheerleaders.