3+ Solution management Jobs in Mumbai | Solution management Job openings in Mumbai

As an Engagement Manager at Quantiphi, you will be a critical bridge between our clients and our delivery teams. You will be responsible for understanding client needs, shaping solutions, and ensuring the successful delivery of professional services engagements. This role requires a blend of technical acumen, client-facing communication, and operational management to drive successful outcomes and foster strong client relationships.

Key Responsibilities

Client Engagement & Requirements Gathering

• Act as the primary point of contact for key stakeholders throughout the engagement lifecycle.
• Lead discovery sessions to thoroughly understand client business challenges, technical requirements, and desired outcomes.
• Translate complex client needs into clear, actionable requirements and user stories.
• Proactively identify opportunities to add value and expand services based on client needs.

Solutioning & Strategy

• Collaborate with technical architects and subject matter experts to develop initial solution approaches and proposals.
• Provide basic solutioning guidance, outlining technical feasibility and potential approaches for Machine Learning, Software Development, and Data Analytics projects.
• Challenge and inspire customers and peers to solve difficult problems with ambitious and novel solutions.

Engagement Management & Delivery Oversight

• Plan, execute, and oversee professional services engagements from initiation to closure.
• Define project scope, objectives, deliverables, and success criteria in collaboration with clients and internal teams.
• Manage project budgets, and resources effectively, ensuring projects are delivered on time and within scope.
• Proactively identify and mitigate risks, escalating issues as necessary to ensure smooth project progression.

Resource Fulfillment & Operations

• Work closely with talent acquisition and resource management teams to identify, vet, and onboard suitable candidates (BAs, Senior BAs, Developers, Architects etc.) for project roles across Geographies.
• Ensure the right technical skills and experience are matched to client requirements.
• Oversee the operational aspects of resource deployment and team management.

Reporting & Communication

• Establish and maintain robust reporting mechanisms to track project progress, performance metrics, and client satisfaction.
• Provide regular, transparent updates to clients and internal stakeholders on engagement status, risks, and achievements.
• Prepare comprehensive status reports, and post-mortem analyses.

Must Have Skills

• Technical Acumen: Good understanding of Machine Learning, Software Development, and Data Analytics concepts, knowledge of AWS services. Ability to grasp technical details and discuss solutions with both technical and non-technical stakeholders.
• Requirements Gathering & Solutioning: Proven ability to lead requirement gathering sessions, define problem statements, and contribute to basic solution design.
• Engagement Management: Experience in managing professional services engagements, including scope, timeline, budget, and resource management.
• Communication & Client Management: Exceptional verbal and written communication skills. Ability to articulate complex ideas clearly, manage client expectations, and build strong, trusting relationships.
• Reporting & Documentation: Proficient in creating detailed project plans, status reports, business requirement documents, and other project artifacts.
• Problem-Solving: Strong analytical and problem-solving skills, with the ability to develop creative and practical solutions.
• Agile Methodologies: Good understanding and application experience of Agile and Scrum-based development methodologies.

Good to Have Skills

• Experience in other domains (Healthcare / Retail / FSI / Others).
• Experience in a service-based industry.
• Go-getter attitude with a proactive approach to identifying and resolving challenges. 

About the Role: 

As a Solution Design team member, you will be focused on designing solutions for some of the most challenging and exciting problems that we are working to solve in the logistics industry. You will be responsible for understanding the customer's business, supply chain challenges and building practical processes or technologically led solutions for these. This role is varied and fast-paced – constantly adapting to the logistics industry's landscape and business needs.

Key responsibilities:

• Study the customer's supply chain process and build a deeper understanding of industry-specific supply chains, their underlying & fundamental challenges, and build holistic solutions.
• Analyze data to come up with actionable insights.
• Drive implementation of complex engagements.
• Become a knowledge powerhouse within the organization for anything related to logistics.
• Develop holistic business requirements and drive product development while working with the product and technology team. 
• Take ownership of complex projects, work with cross-functional teams and drive the projects to completion. Be accountable for the overall technical excellence and quality of the technical output. 
• Educate and support customers, both pre-and post-sales, helping them with implementation, testing, integrations, and more.

Preferred qualifications:

• MBA with 4+ years of solid experience in Logistics.
• Good knowledge of logistics, preferably within Steel, Cement, FMCG, Transportation or related industries.
• Good to have experience working with B2B product-based organizations.
• Ability to understand the processes and cost drivers of customers from different industries.
• Strong analytical skills, with the ability to translate data into insights.
• Self motivated, result - oriented with a bias for speed and action.
• Good verbal, written, social, presentation and interpersonal skills.
• Ability to thrive in a multi-tasking environment and adjust priorities on-the-fly while still focusing on details and being analytical.

Job title: Technical PM & Solution Architect - Digital Acceleration

Responsibilities:
• Lead Upfront discovery and design for end to end technology architecture (E.g. though not limited to Web, Mobile, CRM, Inventory management, Customer management, Logistics),
• Defining, translating and delivering business vision for the digital journey the organization will be undertaking
• Actively lead the definition and evolution of the solution architecture
• oversee selection/ implementation of new components/applications,
• Identify and ensure all integration touch points of the applications,
• Enhance architecture / governance processes and drive agile innovation with an eye to scale.
• Create a Service oriented architecture
• Leading the technical design process coordinating the various stakeholders towards an agreed solution.
• Providing support to program manager through developing estimates, and dependencies to meet program outcomes.
• Lead technology consulting engagements, solution workshops and due diligence
• Determine the availability and viability of third-party components and services as needed
• Develop and demonstrate proof of concepts
• Maintain the overall portfolio plan with key deliverables and milestone dates. Plan and execute the roadmap for digital.
• Act as a conduit between execs and stakeholders to ensure the technology initiatives are appropriately prioritized and aligned with strategic objectives.
• Serve as a liaison between functional groups within the Technology Team to prioritize program initiatives and escalate critical operational tasks.
• Drive the successful delivery of Digital programs within the Digital portfolio
• Managing multiple Vendor/partner Projects

Requirements:
• Bachelor’s Degree in Systems, Engineering or similar combination of Business and Technology
• Minimum 7 years' experience in the B2C Companies with Design and architect experience
• 5 years of experience planning and deploying delivering enterprise functional and technical solutions to support the business
• Agile/Scrum Software Development methodologies. Knowledge of project management tools...
• Being an agent for change, who uses business architecture to agitate and initiate action and challenge others via business designs and solutions, which drive requirements to the business operational and organizational structures
• Strong Architecture experience including, infrastructure, applications, data and business domains, Retail domain knowledge would an added advantage
• Experience at producing multi-tier, high-availability infrastructure architectures in an enterprise & cloud environment adhering to DR, Business Continuity and availability best practice.
• Experience in the following areas: customer engagement platforms, cloud architectures, PaaS services, API integration, modern application architectures, BI architecture
• Ability to quickly understand business requirements and propose reference architectures and technology solutions. Capable to present options and weigh implementation complexities and risks to recommend the right technical decision
• Experience in web-based and mobile based systems architecture, service-based architecture, enterprise application architecture, as well as experience managing expectations when balancing alternatives against business and financial constraints