Customer support executive

ServiceNow Configuration

Exp- 9+ Years

Shift time - 2 to 11 PM IST

Perform ServiceNow Configurations to build the ServiceNow scoped custom application for Purchase Request Management Workflows.

The activities would include:

Provide technical advisory for building a scalable and sustainable solution for Client.

Configure Application Data Model - Tables, forms, fields

Configure Application layout - Form and List layouts

Configure Users Data, create groups, assign roles

Setup Access Controls and Security Controls for the Application Scope

Portal/Workspace layout and foundational Setup

Create sub flows for all processes required for PRM flow

Configure end to end approval/review processes, business logics

Integrate Workorder creation sub flow with the main flow

Workflow Design- Publish for all processes

Build Redline Review Data model with ServiceNow Assessments & Surveys

Reports and Dashboards

Configure Integrations to ServiceNow platform

1. Write clear, concise, and engaging content for blogs, websites, social media, emails, product descriptions, press releases, and more

2. Optimize content for SEO using appropriate keywords and best practices

3. Stay updated on industry trends and content marketing best practices

4, Providing 5k per month to content writing interns, kindly apply accordingly.

Position: Social Media Marketer

Location: Pune

Experience: 1-4 years

Location: Candidates must be located in or willing to relocate to Pune.

About Us:

Plobal Apps is a no code platform that helps online brands build mobile apps in minutes. We are one of the largest app builders in the Shopify ecosystem, powering apps for some of the world’s largest brands like Steve Madden , Forever 21, Bailey’s Blossoms & thousands more. Our team currently operates out of Toronto, Pune & Bangalore. 

We’ve raised over $10 million in funding and are backed by Bessemer Venture Partners, Elevation Capital & Better Capital. 

What you will do:

• You will work closely with the CEO
• Develop and execute social media strategies to increase brand awareness and engagement.
• Create compelling content for various social media platforms, including but not limited to Facebook, Twitter, LinkedIn, and Instagram.
• Utilize AI tools and analytics to optimize social media performance and track key metrics.
• Manage and maintain the company's social media profiles and presence, ensuring consistency with brand voice and messaging.
• Monitor trends in social media and digital marketing, identifying opportunities for innovation and growth.
• Collaborate with cross-functional teams, including Marketing, Design, and Sales, to align social media efforts with overall business objectives.
• Write engaging blogs and articles to support content marketing initiatives and drive traffic to the company website.
• Stay up-to-date with industry best practices and emerging trends in social media marketing.

Who we are looking for:

• Bachelor's degree in Marketing, Communications, or related field. MBA or post-graduate diploma in Marketing preferred.
• At least 1-5 years of social marketing experience, preferably for B2B SaaS companies
• Excellent at written communication
• Tech Savvy and excited to explore and work with new technology
• Proven experience in social media marketing, with a strong portfolio showcasing successful campaigns and content.
• Proficiency in using social media management tools and analytics platforms.
• Ability to work independently and collaboratively in a fast-paced environment, managing multiple projects simultaneously.
• Strong analytical skills, with the ability to interpret data and insights to drive decision-making.

Benefits:

• Hybrid work culture
• Health Insurance Coverage of INR 5,00,000 
• 21 Paid Personal leaves + 10 Paid National Holidays per calendar year
• Maternity and Paternity Leave
• Opportunity to work with some of the coolest and biggest brands in the world 

Ready to help us build the next generation of mobile commerce?

Profile:Senior Functional Consultant Dynamics Ax/365 

Company:  AXTECHNOSOFT PRIVATE LIMITED 

About Company 

AX Technosoft Private Limited is Indian subsidiary of DAXSWS Group. WELCOME TO DAX SOFTWARE SOLUTIONSAt DAX, we strive to provide business management Solutions by facilitating use of Microsoft Dynamics. We offer a wide range of solutions consisting of Functional Consulting, System Upgrades, End to End Implementations, Project support, Training to end users and Customisation requests.Well established in the market for more than 9 years, we have a skilled team of consultants to cater all your ERP requirements. We are determined to provide holistic solutions keeping future business plans in mind which helps you improve profit margins. By transferring all your ERP related hassles to us, you can grow by focusing on core business operations. We aspire to come up with solutions which helps you grow, evolve, innovate and capture new opportunities in the market.DAX Support, founded in 2012 has been extending support via enabling Microsoft Dynamics solutions to key businesses. We find our glory by working with international brands around the world to provide specific ERP solutions ranging from new implementations, up-gradation in existing applications, performance tuning, optimizations to Microsoft cloud, and infrastructure solutions. This covers the complete suite of Dynamics 365 by Microsoft that comes with the comfort of 24/7/365 support. DAX support has worked with 30+ partners powering D365 applications and Microsoft end-users worldwide to fine-tune their processes efficiently. We bring a complete package of Microsoft Dynamics solutions backed up by dynamics consultants encompassing the wide range of experience in IT, Retail, agriculture and many more sectors.www.daxsws.com

Job description 

• Provide expertise in Dynamics AX Finance functions.
• Provide in-depth knowledge of the Microsoft Dynamics AX application and evaluates the customers business processes against the standard Microsoft Dynamics functionality.
• Responsible for documenting the business requirements which express what actions a solution must take and what outcome is expected.
• Taking ownership of the design of bespoke AX solutions, which may include complex integrations or significant module changes or even designing a new module Acting as the translation point between functional and technical teams so that solutions can be developed
• Effectively managing large work streams to stay within scope, meet or exceed project schedule and remain within the approved budget
• Guiding Project Managers and keeping them informed
• Delivering end user training
• Prepare our Managed Services team for the transition to support
• When necessary, collaborates with stakeholders throughout the organization to ensure a comprehensive set of requirements, aligned to business objectives, gaining full understanding of current and future state business processes.
• Collaborate, manage and lead meetings with functional/technical consultants and client/end-users.
• Supports the Microsoft Dynamics AX application to achieve the customers business requirements.
• Facilitate the customers decision-making process and develops the functional design document that will drive the development process (if modifications/customizations are required, either to processes or to the Microsoft Dynamics application).
• Responsible for conducting user acceptance testing and train customer resources to successfully use and maintain the Microsoft Dynamics AX application.

Required Candidate profile 

8+ years of experience as a Subject Matter Expert in Microsoft Dynamics AX, with a focus on either: Finance / T&L /E Commerce/ 

 
5+ years of experience developing functional specifications for Dynamics AX enhancements and integrations with atleast 2 full lifecycle implementations. 

 
6+ years of experience with setup, configuration, implementation, integration and testing of AX solutions using best practices implementation methodology and/or Microsoft Sure Step methodology 

Work from Home (Day shift)

Package: 15-20 L

An Overview
Marmeto is an IT solution company, more than solving the unseen issues; we work on getting tech solutions that help business see the unseen. Currently providing service and in house products of our own. Touch based 650+ clients across the globe. With such dedication, we have been delivering services with a personal touch.

Characteristics of success at Marmeto. Is this you?

Are you an experienced, customer-obsessed, strategic, detail-oriented, and highly creative Product Specialist? Are you looking to participate in the creation of new products and features, from the idea stage to launch? Are you a team player and have great EQ? Great. Then we're looking for you too. 

Can you say “Yes, I have!” to the below?

• Degree in Computer Science, Engineering or relevant field
• Overall 3+ years of experience with minimum 2 years in Product Management role, preferably in E-Commerce (Prior experience in Software Engineering is a must)
• An attitude to get things done and willingness to work in a high-paced environment is mandatory
• Previously managed high traffic E-Commerce sites
• Passionate about technology & web products
• Outstanding communication, presentation and leadership skills
• Prior experience working with SaaS products is a big plus
• Excellent organisational and time management skills
• Sharp analytical and problem-solving skills