Cutshort logo
Vindhya eInfo Media logo
Customer support executive
Customer support executive
Vindhya eInfo Media's logo

Customer support executive

Santhoshi Shekar's profile picture
Posted by Santhoshi Shekar
0 - 1 yrs
₹1L - ₹2L / yr
Chennai
Skills
Communication Skills
Soft skills
Requirement 
Graduation is a must
Candidate should be fluent in speaking English and Hindi 
Good communication skills 
male or female candidates can apply 
immediate joiners only

Job Description 
  • Managing a team of representatives offering customer support.
  • Overseeing the customer service process.
  • Resolving customer complaints brought to your attention.
  • Creating policies and procedures.
  • Planning the training and standardization of service delivery.
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Vindhya eInfo Media

Founded :
2006
Type :
Services
Size :
1000-5000
Stage :
Profitable

About

Vindhya E-Infomedia Private Limited, a BPO started in the year 2006 with the vision of bringing Business and Philanthropy together. The main aim of Vindhya was to offer a platform through employment for people deprived of opportunity and focus on employing people from communities including: People with Disabilities, socially disadvantaged women & Border cases of Autistic, and also focus on women from BPL families to complement the rest of the workforce. Primary objective of Vindhya is to bring them into the mainstream job. Through this, vindhya has been successful in brining financial independence, self respect and dignity into the lives of such people who have been deprived of opportunities. In 12 years of our inclusive journey, we have carved a niche for ourselves in the BPO industry by offering high-quality and cost effective Contact Center and Data Solutions It is a commitment from us to give them Equal Opportunity. Vindhya E-Infomedia provides IT and IT Enabled Services through the state-of-the-art center located in Bangalore and Hyderabad. Vindhya has successfully delivered several complex turnkey projects and solutions to multinational, transnational companies in Microfinance, Telecom, Banking, Insurance, Retail and Government sector. State-of-the-art IT infrastructure and process solutions position us to address the dynamic requirements of variety of industry verticals. Vindhya is a pioneer in providing 24*7 end-to-end back office services to clients from its multiple branches at – Bangalore and Hyderabad. Vindhya has been recognized at various platforms for creation of employment opportunities and received various awards which includes Shell-Helen Keller Award, NDTV business Leadership Award, Best Employee engagement award etc.and also been recognized as one of 100 Women Achievers of India by the Ministry of Women and child Development.
Read more

Company video

Vindhya eInfo Media's video section
Vindhya eInfo Media's video section

Connect with the team

Profile picture
Santhoshi Shekar

Company social profiles

bloglinkedintwitterfacebook

Similar jobs

Onelab Ventures
Onelab Ventures
Agency job
via AccioJob by AccioJobHiring Board
Pune
0 - 3 yrs
₹5L - ₹6L / yr
skill iconPython
skill iconDjango
FastAPI
skill iconFlask
skill iconHTML/CSS
+3 more

AccioJob is conducting an offline hiring drive with OneLab Ventures for the position of:


  • Python Full Stack Engineer / Intern - Python, Fast API, Flask/Django, HTML, CSS, JavaScript, and frameworks like React.js or Node.js


Apply Now: https://links.acciojob.com/4d0Gtd6


Eligibility:

  • Degree: BTech / BSc / BCA / MCA / MTech / MSc / BCS / MCS
  • Graduation Year:
  • For Interns - 2024 and 2025
  • For experienced - 2024 and before
  • Branch: All Branches
  • Location: Pune (work from office)


Salary:

  • For interns - 25K for 6 months and 5- 6 LPA PPO
  • For experienced - Hike on the current CTC


Evaluation Process:

  • Assessment at AccioJob Pune Skill Centre.
  • Company side process: 2 rounds of tech interviews (Virtual +F2F) + 1 HR round


Apply Now: https://links.acciojob.com/4d0Gtd6


Important: Please bring your laptop & earphones for the test.


Read more
Verto
at Verto
3 recruiters
Joshua Daniel
Posted by Joshua Daniel
Pune
3 - 10 yrs
₹10L - ₹30L / yr
skill iconAmazon Web Services (AWS)

At Verto, we’re passionate about helping businesses in Emerging markets reach the world. What first started life as a FX solution for trading Nigerian Naira has now become a market-leading platform, changing the way thousands of businesses transfer money in and out of Emerging Markets.


We believe that where you do business shouldn’t determine how successful you are, or your ability to scale. Millions of companies a day have to juggle long settlement periods, high transaction fees and issues accessing liquidity in order to trade with African businesses. We’re on a mission to change this by creating equal access to easy payment and liquidity solutions that are already a given in developed markets.


We’re not alone in realising the opportunity and need to solve for emerging markets. We’re backed by world-class investors including Y-Combinator, Quona and MEVP, power payments for some of the most disruptive start-ups in the world and have a list of accolades from leading publications including being voted ‘Fintech Start Up of the Year’ at Fintech Awards London 2022.


Each year we process billions of dollars of payments and provide companies with solutions which help them to save money, automate processes and grow, but we’re only just getting started.


We’re seeking a driven and results-oriented Senior Data Engineer who is excited to help build out a best-in-class Data Platform.  In this role, you will be expected to achieve key milestones such as improving on our existing Data Warehouse, implementing a CI/CD framework, and enabling core technologies such as dbt and git.  You will play a pivotal role in enabling long-term scalability and efficiency when it comes to all things data, and leveraging your expertise in Data Engineering to drive measurable impact.


In this role you will:


  • Conceptualize, maintain and improve the data architecture
  • Evaluating design and operational cost-benefit tradeoffs within systems
  • Design, build, and launch collections of data models that support multiple use cases across different products or domains
  • Solve our most challenging data integration problems, optimising ELT pipelines, frameworks, sourcing from structured and unstructured data sources
  • Implementing CI/CD frameworks
  • Create and contribute to frameworks that improve the accuracy, efficiency and general data integrity
  • Design and execute ‘best-in-class’ schema design
  • Implementing other potential data tools
  • Define and manage refresh schedules, load-balancing and SLA for all data sets in allocated areas of ownership
  • Collaborate with engineers, product managers, and data analysts to understand data needs, identify and resolve issues and help set best practices for efficient data capture
  • Determine and implement the data governance model and processes within ownership realm (GDPR, PPI, etc)


You’ll be responsible for:


  • Taking ownership of the data engineering process - from project scoping, design, communication, execution and conclusion
  • Support and strengthen data infrastructure together with data team and engineering 
  • Support organisation in understanding the importance of data and advocate for best-in-class infrastructure
  • Mentoring, educating team members on best-in-class DE practices
  • Priorising workload effectively
  • Support quarterly and half-year planning from Data Engineering perspective


Note:  This is a fast-growing company, the ideal candidate will be comfortable leading other data engineers in the future.  However, this is currently a small data team, you may be asked to contribute to projects outside of the typical Data Engineering role.  This will most probably involve analytics engineering responsibilities such as maintenance and improvement of ‘core’ tables (transactions, companies, product/platform management).  


Skills and Qualifications


  • University degree; ideally in data engineering, software engineering, computer science-engineering, numerate or similar
  • +7 years of data engineering experience or equivalent
  • Expert experience building data warehouses and ETL pipelines
  • Expert experience of SQL, python, git, dbt (incl. query efficiency and optimization)
  • Expert experience of Cloud Data Platforms (AWS, Snowflake and/or Databricks) → Qualification preferred, not mandatory
  • Significant experience of Automation and Integrations tools (FiveTran, Airflow, Astronomer or similar)
  • Significant experience with IoC tools (Terraform, Docker, Kubernetes or similar)
  • Significant experience with CI/CD tools (Jenkins, GitHub Actions, CircleCI or similar)


Preferred Experience:


  • Experience with real time data pipelines (AWS Kinesis, Kafka, Spark)
  • Experience with observability tools (Metaplane, MonteCarlo, Datadog or similar)
  • Experience within FinTech/Finance/FX preferred


Read more
Planet Spark
at Planet Spark
5 recruiters
Mahwish  Khanam
Posted by Mahwish Khanam
Gurugram
0 - 4 yrs
₹4.2L - ₹6.5L / yr
Business Development
Communication Skills
Sales
Effective communication
Negotiation

1. Actively seeking out new sales opportunities through cold calling, networking and social media.

2. Calling 65-70 leads everyday

3. Setting up meetings with potential clients (parents)

4. Generating Trial Classes - Pitch Parents to take PlanetSpark trial Classes

5. Negotiate/close deals and handle complaints or objections

6. Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis (3L revenue per month)

7. “Go the extra mile” to drive sales 

Read more
xoxoday
at xoxoday
2 recruiters
Agency job
via Jobdost by Sathish Kumar
Bengaluru (Bangalore)
4 - 9 yrs
₹25L - ₹25L / yr
User Experience (UX) Design
User Interface (UI) Design
Wireframing
Product design
SaaS
+3 more

What is the role? 

We are looking for an experienced and creative Freelance Product Designer to join our team!  As the Freelance designer, you will be responsible for delivering the optimal user experience  across our product portfolio spanning web and mobile apps. This is a high visibility role and  has a large contribution to the overall success of the product and customer satisfaction. The  

role requires deep collaboration with the product, technology, marketing and sales teams.  This role might include some people management responsibilities. 

Key Responsibilities 

  • Craft every detail of new and existing product features, from understanding  the customer pain point to defining wireframes, high definition prototypes and finally working with the technology team to taking it live. 
  • Partner closely with our Product, Marketing and Technology teams to understand what users need, want, and love about the product. Use the data to plan and define the optimal user experience. 
  • Create design systems that help with a common design language across the  entire product portfolio in a distributed team. 
  • Aid product marketing in telling the product stories in the best way possible  to help users in product adoption and onboarding. 
  • Build and implement processes for user testing. Take a data driven approach to decision making. 

What are we looking for? 

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do  not match all of it. We are open to promising candidates who are passionate about their  work and are team players. 

  • 4+ years of experience as a UI/UX Designer, preferably for a B2B or consumer SaaS product. 
  • Track record of building products from scratch and taking complete  ownership of design output. 
  • Take pride in whatever work you do. Feel a sense of pride in building things  that are clearly valued by the customer. Aim for pixel perfection. 
  • Believes deeply in data driven decision making and experimentation.  Understand that what is right is way more important than who is right. 
  • Excellent interpersonal and communication skills to thrive in a multidisciplinary team. 
  • Passionate about building great products that the person can be proud of.
  • Preferred Qualifications: Bachelor in Design / Master in Design from Tier 1 colleges 

Whom will you work with? 

You will closely work with technology, design, sales and customer care teams. You'll report  to head of product development. 

What can you look for?

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact, and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.

We are

Xoxoday is a rapidly growing fintech SaaS firm that propels business growth while focusing on human motivation. Backed by Giift and Apis Partners Growth Fund II, Xoxoday offers a suite of three products - Plum, Empuls, and Compass. Xoxoday works with more than 2000 clients across 10+ countries and over 2.5 million users. Headquartered in Bengaluru, Xoxoday is a 300+ strong team with four global offices in San Francisco, Dublin, Singapore, New Delhi.

Way forward

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

Read more
Devmonk
at Devmonk
1 recruiter
Naimish Rajput
Posted by Naimish Rajput
Ahmedabad
2 - 6 yrs
₹6L - ₹12L / yr
skill iconNodeJS (Node.js)
skill iconMongoDB
Microservices
AWS Lambda
If you have a firm grasp of asynchronous programming and an expert in NodeJS and MongoDB. It would be plus point if you have experience in Micro-services and AWS Lambda. If you love challenges and building innovative products then we’d like to meet you. Let's connect!
Read more
Datawrkz
Thallapalli Chandrakala
Posted by Thallapalli Chandrakala
Bengaluru (Bangalore)
2 - 4 yrs
₹10L - ₹13L / yr
skill iconPython
skill iconDjango
skill iconFlask
Roles and Responsibilities:

● Follow due SDLC process for different phases of
development like design, development, unit testing,
maintenance
● Understand the requirements clearly from Functional
specs and future roadmap
● Write and update software design specs for the
solution
● Participate and invite peer review for design and
coding
● Support the automation requirements of continuous
integration and continuous deployments
● Handle customer escalations and special requests in a
timely manner
● Work with the rest of the team in a professional manner
and show ownership and commitment. 

Qualifications and Required Skills:

● 2+ years experience in Software development
● In-depth knowledge of database technologies (SQL and
NoSQL)
● Proficiency in Python/Django framework
● Experience building RESTful APIs and knowledge of
RESTful design patterns
● Well versed with the complete Software Engineering Lifecycle.
● Strong Software development fundamentals including OOPS,
MVC, General Algorithms, Design Patterns etc.
● Good debugging and problem solving skills
● Analytical skills.
● Algorithmic and structured thinking.
● Works effectively within a collaborative team environment
● Good communication skills and positive attitude

Other Benefits:

● Insurance - Medical Insurance Coverage of 3,00,000 for
individual, spouse and kids. *Option of including parents and
higher coverage amount of 5,00,000
● Professional Development - Reimbursement towards relevant
courses that can help you grow your career and build your
knowledge level.
● Food - Lunch, Tea and Snacks. All you can eat!
● Work Culture- Flexible Result Oriented Work Environment
● Dress - We aren’t buttoned down. Wear anything you’re
comfortable in.Wear any comfortable dress you like to the office
– and be as comfortable at work
● Foosball - Whether you want to pick up the game or master
your skills, you’ll find plenty of people to play with
● TGIF - We’ll find something to do at the end of each week. Work
hard, party harder!
Read more
Mirraw
at Mirraw
2 recruiters
Nazia Khan
Posted by Nazia Khan
Mumbai
3 - 8 yrs
₹15L - ₹25L / yr
skill iconRuby
skill iconRuby on Rails (ROR)
Own the entire product i.e. the Ecommerce Platform
Manage team of 15+ developers and growing
Ensure end to end software lifecycle operations and delivery
Build a healthy learning based dev culture encouraging individual technological growth
Deliver on the company's technological goals

Must have:

Technical Competency: Must have in-depth knowledge of core computer science concepts with
practical experience of building large scale applications. Having experience of developing, deploying
and maintaining product level Web Applications is a must
Tools and Frameworks: ROR or similar web application development frameworks knowledge is a
must. Understanding of the entire production deployment cycle including Hosting, Load balancing,
CDN etc. Would be great to have Client and server side performance optimization techniques. Also
abreast of latest developments in this space
Management: Must be capable hands on technological leader. Shouldn't shy away from writing code
and getting involved in the project. Must be able to foster a healthy learning based dev culture
where each developer feels motivated to learn and code. Should aim to build the best dev team in
the neighborhood
Interpersonal Relationships: Must be skilled enough to be part of the Senior Management team,
ideating and working closely with Managers from other departments. Building trust based
relationships with the other managers by adding value to their processes

Visionary: Being aware of industry trends and constantly moving the company in the right
technological direction. Knowing the difference between a fad and a valuable technological addition
is key to choosing the right things to work upon
Read more
is a fastest growing organization in the field of Technology
is a fastest growing organization in the field of Technology
Agency job
via Volibits by Manasi D
Indore
3 - 5 yrs
₹2L - ₹4L / yr
Business Development
Sales
Client Servicing
Presales
Salesforce

Inside sales and marketing intern to make calls, follow-ups, set up appointments. E-mail

communication, mailing marketing materials, and corresponding packets to potential

customers. Required to create content, communicate online, and help to build a brand’s

reputation, with the ability to understand target audiences. Knowledge of how to best

communicate with potential and existing customers, provide verbal responses, to qualify the

individual communicating with essentials. Social Media posting.

IT Sales

Read more
EduSports
at EduSports
1 recruiter
EduSports TAM DB
Posted by EduSports TAM DB
Ahmedabad
3 - 7 yrs
₹3L - ₹5L / yr
Account Management
Client Servicing
Sales
Delivery Management
Facilitate key business objectives of Renewal, Escalation, Upgrade and Gross Margin improvement through customer relationship management and stakeholder mapping. • Monthly visits and meetings with school leaders to update on program • Develop and negotiate potential business opportunities with existing customers. • Ensure high team satisfaction and minimal attrition. • Accurate Billing to Receivables through clean handover SLAs and timely collection of payments from customers. • Resource management and planning to meet/satisfy customer needs. • Building and implementation of solutions to address customer escalations and attend service delivery escalations. • Counsel/ guide front line operations resources to deliver value through adherence to SLAs including generating reports/feedback. • Hold staff meetings with direct reports to guarantee effective communication. • Handling all severity -1 customer escalations and follow all related issues to closure. All Severity -2 customer escalations to be resolved with managerial intervention (as required) • Meet the expectations of the schools and staying true to the ES Mantras Timely deliverables • Planning and executing the Health and Skill related assessments across the region. This includes collecting the data and verifying the data to getting the reports delivered/ distributed on time. • Conduct reflection meetings with the PE staff wherever required. • Ensuring the deliverables and reports committed in the ODS/ Agreement are delivered. • Knowledge and use of appropriate tools to monitor the program. • Planning for and execution of events to improve customer renewals Sales • Build robust network of schools/market for EduSports services. • Generate Referrals from partner schools. • Identify, build and execute regional marketing plan for new markets/segments and strengthen existing markets/segment. • On board schools/customers in line with company’s protocols and standards in terms of deliverables, payment terms and pricing. • Build sustainable & executable solutions for the customers based on their requirements, parameters and constraints. • Align internal team to ensure that deliverables are executed as per service level agreement with the customer.
Read more
Mobpair Technologies Pvt Lts
Ashish Dandgawhale
Posted by Ashish Dandgawhale
Ahmedabad
1 - 2 yrs
₹1L - ₹3L / yr
skill iconPHP
MySQL
Yii
Mobpair Technologies Pvt Ltd is looking for PHP Developers at Ahmedabad office Must have strong knowledge in PHP. Must have worked on any MVC framework. (yii/symfony/codeigniter) Plus For 'Git' users Good communication skills will be bonus point Education qualification: BCA/MCA/B.E/B.tech/M.E/M.tech in computer science/I.T Experience: 1-Year Expected We are handling hundreds of servers per day in different continents of the world. We are a product based company and we have more than 3 successfully running products in countries like Singapore, Malaysia, Thailand, Ejypt, Malta, and of course India. Our turnover has recently crossed a milestone of some million dollars and so now we are very excited to grow our technical team. We are inviting applications from candidates who are looking for long-term future with us and are ready to extend their own limits in learning as well as earnings. We would be happy to welcome you if you believe, you satisfy above criteria.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos