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Customer support executive
Customer support executive
Vindhya eInfo Media's logo

Customer support executive

Santhoshi Shekar's profile picture
Posted by Santhoshi Shekar
0 - 1 yrs
₹1L - ₹2L / yr
Chennai
Skills
Communication Skills
Soft skills
Requirement 
Graduation is a must
Candidate should be fluent in speaking English and Hindi 
Good communication skills 
male or female candidates can apply 
immediate joiners only

Job Description 
  • Managing a team of representatives offering customer support.
  • Overseeing the customer service process.
  • Resolving customer complaints brought to your attention.
  • Creating policies and procedures.
  • Planning the training and standardization of service delivery.
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Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Vindhya eInfo Media

Founded :
2006
Type :
Services
Size :
1000-5000
Stage :
Profitable

About

Vindhya E-Infomedia Private Limited, a BPO started in the year 2006 with the vision of bringing Business and Philanthropy together. The main aim of Vindhya was to offer a platform through employment for people deprived of opportunity and focus on employing people from communities including: People with Disabilities, socially disadvantaged women & Border cases of Autistic, and also focus on women from BPL families to complement the rest of the workforce. Primary objective of Vindhya is to bring them into the mainstream job. Through this, vindhya has been successful in brining financial independence, self respect and dignity into the lives of such people who have been deprived of opportunities. In 12 years of our inclusive journey, we have carved a niche for ourselves in the BPO industry by offering high-quality and cost effective Contact Center and Data Solutions It is a commitment from us to give them Equal Opportunity. Vindhya E-Infomedia provides IT and IT Enabled Services through the state-of-the-art center located in Bangalore and Hyderabad. Vindhya has successfully delivered several complex turnkey projects and solutions to multinational, transnational companies in Microfinance, Telecom, Banking, Insurance, Retail and Government sector. State-of-the-art IT infrastructure and process solutions position us to address the dynamic requirements of variety of industry verticals. Vindhya is a pioneer in providing 24*7 end-to-end back office services to clients from its multiple branches at – Bangalore and Hyderabad. Vindhya has been recognized at various platforms for creation of employment opportunities and received various awards which includes Shell-Helen Keller Award, NDTV business Leadership Award, Best Employee engagement award etc.and also been recognized as one of 100 Women Achievers of India by the Ministry of Women and child Development.
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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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