Customer support executive

Job Opportunity: Junior Accountant

Location: Sanpada, Navi Mumbai

Working Days: Monday to Friday + Alternate Saturdays

🎓 Qualification:

• CA (Appeared / Dropped out)

📋 Key Responsibilities:

• Handling GST compliance (filing, returns, reconciliations)
• Managing Income Tax and related filings
• Preparation and finalization of Balance Sheets
• End-to-end Accounts & Finance management
• Regular account reconciliations
• Liaising and dealing with government authorities
• Ensuring compliance with statutory regulations

Key Responsibilities:

• Develop and fine-tune large language models for diverse applications.
• Implement and optimize LLMs to create efficient, scalable solutions.
• Build intelligent agents that utilize LLMs to interact and perform complex analytical tasks.
• Collaborate with cross-functional teams to integrate LLM technology into our products and services.
• Conduct research to stay ahead of the latest trends and advancements in generative AI and machine learning.
• Document and present model development processes and results for stakeholders.

Required Qualifications:

• 4-8 years of experience in machine learning, specifically with generative AI and large language models.
• Strong proficiency in Python and familiarity with AI and ML libraries such as TensorFlow, PyTorch, and Hugging Face Transformers.
• Experience in fine-tuning LLMs and deploying AI models in a production environment.
• Proven ability to design and implement AI agents using LLMs.
• Excellent problem-solving skills and the ability to work in a fast-paced, dynamic environment.

We’re on the hunt for a top-performing, polished, and highly articulate Business Development Executive who thrives in fast-paced, high-stakes environments. If you're a strategic prospector, exceptional communicator, and relentless closer of opportunities — we want you.

As a BDE , you’ll be the first point of contact for potential clients. You’ll represent our brand with professionalism, confidence, and a consultative mindset — opening doors and setting the tone for long-term, high-value partnerships.

What You'll Do

• Own outbound prospecting: Identify, engage, and qualify high-potential leads through email, calls, LinkedIn, and creative outreach.
• Drive discovery: Book and coordinate meetings between prospects and our sales team through smart targeting and relationship-building.
• Master the pitch: Deliver compelling messaging that reflects deep understanding of customer pain points and our unique value.
• Work in sync: Partner with sales and marketing to refine lead qualification strategies and pipeline development.
• Crush metrics: Consistently exceed KPIs for outreach volume, meetings booked, and qualified opportunities.
• Stay sharp: Keep your finger on the pulse of market trends, competitor moves, and industry shifts.

What We’re Looking For

• 2–4+ years of experience in outbound sales or SDR/BDR roles — preferably in high-pressure, quota-driven environments (e.g., tech, SaaS, finance, or agency sales).
• Flawless communication skills: You speak and write with clarity, polish, and a persuasive edge.
• High emotional intelligence: You know how to read people, build trust, and tailor conversations.
• Self-driven & accountable: You don’t need micromanaging. You own your outcomes.
• Resilient mindset: You handle rejection like a pro and bounce back stronger every time.
• Tech-savvy: Experience with CRMs (e.g., HubSpot, Salesforce), prospecting tools, and outreach automation platforms.
• Remote-ready: You have a reliable remote setup and are comfortable working US business hours.

Key Responsibilities:

· Present our technology products and services to potential clients, clearly articulating the benefits and value proposition.

· Develop and maintain strong, long-lasting relationships with clients to ensure customer satisfaction and retention.

· Stay updated on industry trends, market conditions, and competitors to provide insights that help shape our product offerings and marketing strategies.

·  Work closely with our product and marketing teams to align customer needs with product development and marketing strategies.

· Prepare and maintain detailed sales reports, forecasts, and pipeline updates for management.

 Qualifications:

·  0-2 years of sales or business development experience

·  Bachelor’s degree in Business, Marketing, or a related field.

·  Excellent Communication Skills (both written and verbal)

·  Proactive, confident and Self-motivated.

·  Ability to Convincing and influencing.

·  Able to work independently as well as in team.

·  Ability to build and maintain client relationships.

·  Comfortable using technology tools and platforms for sales and reporting.

We are looking for a dynamic and self-driven sales representative to join our team. As a SaaS Sales Representative, you will be responsible for driving sales of our recruitment software to new and existing customers. You will identify and qualify leads, create and deliver persuasive sales presentations, and close deals to meet and exceed sales targets.

Key responsibilities:

1. - Identify and qualify potential customers through a variety of methods, including outbound calls, emails, and social media outreach
2. - Understand customer needs and provide solutions through the use of our recruitment software
3. - Create and deliver compelling sales presentations to potential customers, highlighting the benefits and features of our software
4. - Negotiate and close deals with potential customers
5. - Meet and exceed sales targets on a monthly and quarterly basis
6. - Keep up-to-date with industry trends and competitive products

Qualifications:

• - 1- 4 years of experience in a SaaS sales role
• - Proven track record of meeting or exceeding sales targets
• - Excellent communication and presentation skills
• - Ability to build and maintain strong relationships with customers
• - Ability to work independently and as part of a team
• - Experience with CRM software (e.g., Salesforce) is a plus
• - Experience in the recruitment industry is a plus, but not required

If this sounds like a good fit for you, please apply with your resume and a cover letter explaining why you are interested in this role. We look forward to hearing from you!

• Designing the Mobile Application for our product offering
• Communicating effectively in a cross-functional product development team and present ideas and designs effectively.
• Identifying and correcting bottlenecks and fixing bugs
• Helping maintain code quality, organization, and automatization

• Willing to work in Night shift (6pm to 3am)
• 2-5 years of ServiceNow HR Application support 
• Must be proficient with analyzing log files and standard debugging concept. 
• Familiarity with tools practices of the trade such as incident management, knowledgebase, escalation management. 
• Previous experience working with the ServiceNow Modules (HR - Case and Onboarding, ITSM, SLA Management, Service Catalog, Workflows Approvals etc) 
• Min 2 year of experience in JavaScript, HTML, CSS, REST/SOAP, XML, Json 
• Experience providing SaaS support is desirable 
• Knowledge of ITIL standard methodologies 
• Experience in L2, L3 support 
• Databases understanding (MySQL, Oracle SQL etc) 
• Good analytic skills, ability to prioritize tasks 
• Ability to work as a team member and deal with multi-task issues 
• Experience in manual testing might be an advantage 
• Excellent communication skills (verbal and written) 
• Experience in working in an Agile environment and good understanding of DevOps concepts 
• ServiceNow administration/Developer Certification is a plus 

• You will be responsible for the delivery of the application/ feature/ module your team will be working on.
• Write/Review Code every day in addition to pairing with team members on functional and non-functional requirements and spread design philosophy, goals, and improvements to code quality across the team
• Work with development teams and product managers to ideate software solutions
• Design client-side and server-side architecture
• Build the front-end of applications through appealing visual design
• Develop and manage well-functioning databases and applications
• Write effective APIs
• Ensure all code is thoroughly covered by automated tests and that all features meet quality checks before deployment.
• Contributing to the constant improvement of practices and processes in the team.
• Building and managing automated build/test/deployment environments
• Coordinate with cross-functional teams (Sales, Marketing, Product, Mobile, DevOps, UX, Data Science, Data Engineering, QA, etc.) to define and execute the feature roadmap.
• Research new technologies and tools and share your learning with the rest of the team.
• Provides mentoring and guidance to other team members, including new hires.

What makes you a great fit for our team:

• 5-8 years of overall experience with at least 2+ years of full-stack experience. 
• Proven experience as a Full Stack Developer or similar role
• Experience developing desktop and mobile applications
• Familiarity with common stacks
• Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)
• Experience in NodeJS for at least two years and exposure to Python, Go, etc will be a huge plus and JavaScript frameworks (e.g. Angular, ReactJs(preferred), VueJs)
• Familiarity with databases (e.g. MySQL, MongoDB) and UI/UX design
• Experience and knowledge of open source tools & frameworks, broader cutting edge technologies around server-side development.
• Data modeling experience in both Relational and NoSQL databases.
• Experience in building microservices-based architectures
• Knowledge of or experience with at least one or more of PaaS environments - AWS, Google App Engine, Windows Azure Cloud Services or similar
• Ability to deliver in a global team environment with members working remotely in various time zones and locations
• You are a problem solver with exceptional analytical skills and high attention to detail
• Good knowledge of data structures(list, graphs, maps) and their advantages or disadvantages.
• You thrive in a fast-paced environment, successfully handle ambiguity, and have experience working with Agile methodologies, TDD and Test Engineering and Automation
• You have excellent written and oral communication skills, with an ability to handle both executive-level discussions as well as technical deep dives
• Excellent understanding of interactive application development paradigm, memory management, performance/resource optimizations, database interactions, concurrency and multithreading, fault tolerance, monitoring, security, operability, and scalability of systems.
• Able to occasionally travel to our USA headquarters in Redwood Shores, CA

Education: 

• Bachelors - (Preferably from Tier-1 College)

Keywords:

• Node, NodeJS, AWS, Full Stack, Serverless, Amazon Web Services, Lambda, REST APIs, Webservices, Microservices, ReactJs, VueJs, AngularJs

The job responsibilities include:

• Assist in establishing email marketing for our brand.
• Create automations and user journeys
• Manage day-to-day email production including campaign creation, QA and deployment.
• Assist in management of the growth and maintenance of the email database – including new sign-ups and opt-outs
• Help manage reporting on email metrics and produce insights to ensure our program continuously improves
• Manage email production with internal and external resources
• Participate in the production of all email initiatives from conception to deployment
• Assist in copywriting and editing of email content
• Perform daily engagement activities on social media channels
• Create a community of pet owners & enthusiasts across social media channels
• Responsible for organic growth of social media outreach
• Bring in fruitful PR collaboration & engagement ideas to build a recall value of the brand digitally