Customer support executive

Springer Capital is a cross-border asset management firm specializing in real estate investment banking between China and the USA. We are offering a remote internship for motivated students or recent graduates interested in human resources, administration, and organizational management. The internship offers flexible start and end dates. A short quiz or task may be required as part of the selection process.

Responsibilities:

• Provide administrative and operational support to the Chief Human Resource Officer (CHRO).
• Assist with HR documentation, data entry, and compliance tracking.
• Support recruitment activities including posting jobs, scheduling interviews, and tracking candidates.
• Maintain employee databases and ensure accuracy of personnel records.
• Coordinate internal communications between HR, leadership, and other departments.
• Contribute to the development of HR policies, procedures, and best practices.
• Help troubleshoot and resolve day-to-day HR issues.

Please send your resume to talent@springercapital

Salesforce DevOps/Release Engineer

Resource type - Salesforce DevOps/Release Engineer

Experience - 5 to 8 years

Norms - PF & UAN mandatory

Resource Availability - Immediate or Joining time in less than 15 days

Job - Remote

Shift timings - UK timing (1pm to 10 pm or 2pm to 11pm)

Required Experience:

• 5–6 years of hands-on experience in Salesforce DevOps, release engineering, or deployment management.
• Strong expertise in Salesforce deployment processes, including CI/CD pipelines.
• Significant hands-on experience with at least two of the following tools: Gearset, Copado,Flosum.
• Solid understanding of Salesforce architecture, metadata, and development lifecycle.
• Familiarity with version control systems (e.g., Git) and agile methodologies

Key Responsibilities:

• Design, implement, and manage CI/CD pipelines for Salesforce deployments using Gearset, Copado, or Flosum.
• Automate and optimize deployment processes to ensure efficient, reliable, and repeatable releases across Salesforce environments.
• Collaborate with development, QA, and operations teams to gather requirements and ensurealignment of deployment strategies.
• Monitor, troubleshoot, and resolve deployment and release issues.
• Maintain documentation for deployment processes and provide training on best practices.
• Stay updated on the latest Salesforce DevOps tools, features, and best practices.

Technical Skills:

• Deployment ToolsHands-on with Gearset, Copado, Flosum for Salesforce deployments
• CI/CDBuilding and maintaining pipelines, automation, and release management
• Version ControlProficiency with Git and related workflows
• Salesforce PlatformUnderstanding of metadata, SFDX, and environment management
• Scripting
• Familiarity with scripting (e.g., Shell, Python) for automation (preferred)
• Communication
• Strong written and verbal communication skills

Preferred Qualifications:

Bachelor’s degree in Computer Science, Information Technology, or related field.

Certifications:

Salesforce certifications (e.g., Salesforce Administrator, Platform Developer I/II) are a plus.

Experience with additional DevOps tools (Jenkins, GitLab, Azure DevOps) is beneficial.

Experience with Salesforce DX and deployment strategies for large-scale orgs. 

Job Summary:

Join our team as an Entry Level Data Entry Clerk/Typing specialist, working remotely to contribute to the efficiency and success of our operations. As a crucial member of our team, you will play a key role in maintaining accurate and organized records, ensuring seamless data management, and supporting the overall productivity of the organization.

Key Responsibilities:

• * Accurate and timely data entry into the company systems.

• * Typing and proofreading various documents to maintain high-quality standards.

• * Organizing and categorizing data for easy retrieval.

• * Collaborating with team members to ensure data accuracy and consistency.

• * Adhering to company policies and procedures for data management.

Required Skills:

• * Proficient typing skills with a minimum typing speed of [XX words per minute].

• * Attention to detail and a commitment to data accuracy.

• * Strong organizational skills to manage and prioritize tasks effectively.

• * Excellent communication skills for collaboration within a remote team.

• * Familiarity with data entry software and systems.

Qualifications:

• * High school diploma or equivalent.

• * Previous experience in data entry or typing roles is a plus but not mandatory.

• * Ability to work independently in a remote setting.

• 3 years of mandatory experience developing NMS(network management system) products for large networks.
• 3+ years of hands-on programming experience in Java and related technologies.
• 3+ years of experience using management protocols like Netconf/SNMP/YANG data modelling to interact with the Network elements and agent based monitoring.
• Extensive experience implementing FCAPS (Fault, Configuration, Accounting, Performance, Security).
• Good command on Algorithms and data structures, OOAD, Client-server systems, distributed systems and multithreaded programming.
• Hands-on experience with databases like Cassandra/MongoDB.
• Experience of establishing HA, Clustering, Redundancy, Stateful Failover through design / implementation / deployment.
• Experience of performance benchmarking and performance optimization.
• Experience working with micro-service architecture using Docker. Kubernetes is a plus.
• Working knowledge of messaging middleware like - Kafka, RabbitMQ.
• Experience of IPC libraries & protocols like gRPC/REST/JSON.
• Working knowledge of KPI Reporting, Troubleshooting & Log management - ELK, KPI Reporting, TSDB, Grafana.
• Experience in various Linux tools related to source code version control, code review, bug tracking, CI/CD, e.g. Git/Gerrit/Jira/Jenkins.

As a Software Architect a Typical Day Might Include the Following:

• Work with product/tech team to discuss/define the architecture or solution of a given problem statement
• Set the end-to-end technical direction for the team, including platform, technology, tools, and infrastructure
• Communicate architecture in an effective and professional manner
• Drive technical decisions, solve tough problems, and coordinate multiple project execution
• Ensure that the inContact Development coding quality standards and review processes are followed to ensure proper security and high availability standards
• Monitoring the quality of code that is delivered through reviews and other processes
• Foster strong teamwork environment and create passion and energy within the team
• Be an active participant in the development leadership team ensuring corporate success

To Land This Gig You'll Need:

• BE/B.Tech in Computer Science, or equivalent work experience
• 7+ years of software development experience
• Experience with developing large enterprise-scale application in AWS
• Full-stack experience with PHP, MySql, ReactJS, SQL/NoSQL and readiness to work with teams using other technology stacks like Java, Golang
• Strong quality orientation
• Expertise in designing application using relational and/or non-relational databases
• Working Knowledge of CI/CD
• Experience with micro-service design
• Experience architecting systems for performance and scalability
• Experience in product development
• Excellent problem-solving abilities
• Excellent decision-making skills
• Working Knowledge of design patterns
• Working Knowledge of Agile development processes
• Strong communication skills