Customer support executive

About the Role

We are looking for a creative and hands-on Content Creator who understands how to build content that connects with people, not just content that follows trends. This role is ideal for someone who enjoys storytelling, experimenting with ideas, and creating high-quality content from start to finish.

As a brand, we use content to educate customers about skincare, build trust, and create meaningful engagement. We are looking for someone who can think strategically, execute creatively, and contribute to building a strong content ecosystem for the brand.

This is not a coordination-only role. The ideal candidate should be comfortable shooting, editing, ideating, and actively participating in the content creation process.

Key Responsibilities

Content Creation & Production

Create engaging in-house content for Instagram, Reels, campaigns, product launches, and brand storytelling.

Independently handle the complete content creation process from ideation to execution.

Shoot and edit videos/photos for social media platforms.

Create both self-shot and team-based content depending on campaign requirements.

Ensure content aligns with the brand tone, aesthetics, and communication style.

Video Editing & Storytelling

Edit raw footage into high-performing social media content with strong hooks, pacing, transitions, and storytelling.

Understand audience retention and optimize content structure for better engagement.

Develop compelling narratives that simplify skincare education and product communication.

Creative Strategy & Ideation

Brainstorm and execute fresh content ideas regularly.

Build repeatable content formats and systems that can scale across platforms.

Stay updated with trends while adapting them thoughtfully to suit the brand identity.

Experiment with new formats, concepts, and storytelling approaches.

Cross-functional Collaboration

Work closely with the design team, content team, influencer team, and external collaborators.

Coordinate with stakeholders to execute campaigns effectively.

Participate in campaign planning, product launches, and content discussions.

Brand & Product Understanding

Develop a strong understanding of skincare products, ingredients, formulations, and customer concerns.

Translate product knowledge into engaging and educational content.

Contribute to creating authentic and trustworthy brand communication.

Required Skills & Qualifications

4 years of experience in content creation, video production, or social media content roles.

Strong understanding of Instagram, Reels, and short-form content platforms.

Hands-on experience in shooting and editing content.

Excellent storytelling and creative thinking abilities.

Understanding of content hooks, pacing, audience retention, and engagement strategies.

Ability to independently manage content projects from concept to execution.

Comfortable working in a fast-paced, collaborative environment.

Strong communication and coordination skills.

We are looking for a Board Game Designer with a strong interest in STEM-based learning, hands-on play, and physical game design. This role is ideal for someone who has worked or interned with STEM toy brands (like Smartivity) or has experience designing board games, puzzles, and construction-based learning products.

You will be responsible for creating engaging, age-appropriate board games that combine fun gameplay with clear learning outcomes, taking ideas from concept to playable prototypes and production-ready designs.

Key Responsibilities:

• Conceptualize and design board games and tabletop games focused on STEM learning
• Develop game mechanics, rules, win conditions, and balancing systems
• Translate STEM concepts (logic, math, engineering, problem-solving) into engaging gameplay
• Design physical components such as boards, cards, tiles, tokens, dice, manuals, and inserts
• Build low- and mid-fidelity physical prototypes using paper, cardboard, MDF, or similar materials
• Conduct playtesting sessions with children and families; iterate based on feedback
• Work closely with product designers, engineers, illustrators, and educators
• Ensure games are age-appropriate, intuitive, safe, and manufacturable
• Prepare rulebooks, gameplay instructions, and product documentation
• Support production with component specs, BOM inputs, and assembly logic

Required Skills & Qualifications:

• Bachelor’s degree in Game Design, Product Design, Industrial Design, UX, or related field
• 1–4 years of experience in board games, tabletop games, STEM toys, or educational products

(Internship experience at STEM toy brands is highly valued)

• Strong understanding of game mechanics, player psychology, and learning-based design
• Experience with physical prototyping and iterative testing
• Ability to simplify complex ideas into playful, understandable systems
• Strong documentation and communication skills
• Passion for learning through play

Tools & Skills (Preferred):

• Prototyping: Paper prototyping, cardboard/MDF models
• Design tools: Adobe Illustrator, Photoshop, InDesign, Figma
• Familiarity with manufacturing constraints and materials
• Experience writing clear rulebooks and instructions

Good to Have:

• Prior experience with STEM toy companies (e.g., Smartivity-like products)
• Background in engineering toys, puzzles, construction kits, or logic games
• Understanding of child development and age-based learning outcomes
• Exposure to toy safety standards and durability testing

How do you like the idea of owning a product? Do you feel confident partnering with the product team and being informed enough to call the shots? We’re happy to give you that chance.

We’re looking for a UI/UX Designer with 4–5 years of experience who can think beyond screens and push the product forward. You’ll work closely with product managers, developers, and cross-functional teams to deliver exceptional, user-centric experiences.

Responsibilities:

• Partner closely with product managers and stakeholders to define product strategy, requirements, and user goals.
• Lead user research interviews, usability tests, and data interpretation, translating insights into actionable design decisions.
• Create high-fidelity wireframes, interactive prototypes, and visually polished interfaces across web and mobile platforms.
• Drive design direction while ensuring consistency with brand guidelines and design systems.
• Develop detailed user personas, journeys, flows, information architecture, and interaction models.
• Conduct end-to-end usability testing and iterate designs based on findings.
• Collaborate closely with development teams to ensure accurate design implementation and resolve UI/UX challenges.
• Stay up to date with industry trends, evolving UX patterns, and new tools and technologies, bringing fresh thinking to the team.
• Provide mentorship, design critiques, and guidance to junior designers to maintain overall design quality.
• Advocate for user-centered thinking across the organization and influence product decisions through design expertise.
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Qualifications:

• Bachelor’s degree in Design, HCI, or a related field (or equivalent practical experience).
• 4–5 years of solid UI/UX design experience, with a strong and diverse portfolio demonstrating end-to-end product thinking.
• Expertise in modern design and prototyping tools such as Figma, Sketch, Adobe XD, or similar.
• Strong understanding of user-centered design principles, usability heuristics, and UX research methods.
• Excellent visual design sensibility with a strong grasp of layout, typography, color theory, and design systems.
• Proven ability to turn complex problems into simple, intuitive solutions.
• Strong communication and storytelling skills, with the ability to explain design decisions to both technical and non-technical teams.
• Ability to manage multiple projects, prioritize effectively, and meet deadlines.
• Experience designing for responsive, mobile-first environments; familiarity with accessibility standards is a plus.

Monitor system performance and address issues proactively to minimize downtime.

Implement routine maintenance tasks and updates to keep the IBM BPM system up-to-date.

Administer user access and security settings for IBM BPM applications.

Collaborate with other IT teams to ensure secure and compliant access controls.

Install, configure, and maintain IBM BPM software and associated components.

Diagnose and resolve technical issues related to IBM BPM, providing timely support to end-users.

Collaborate with development teams to troubleshoot and optimize IBM BPM solutions.

Develop and implement backup and recovery procedures to safeguard critical IBM BPM data.

Conduct regular testing of backup and recovery processes.

Optimize system performance through continuous monitoring and tuning activities.

Collaborate with development teams to identify and address performance bottlenecks.

Extensive knowledge of Windows Server Technologies, Linux, and VMware

Good Experience is managing WebSphere cells, clusters, and nodes.

As its 6 Days working Mon-Saturday will be WFO

Experience : 9 years to 12 years

Shift Timings : 5 PM to 2 AM

Location- Hyderabad 

Requirement:

• Minimum 9 years total IT experience, preferably in SAP HCM.
• Minimum 5 years of experience in design and configuration of SAP CA Payroll.
• Must have 2-3 full life cycle implementations for SAP/EC CA Payroll.
• Should have worked as an SME for CA payroll.
• Payroll catalog definition including wage type definition and configuration
• Third party remittance
• Off cycle payroll definition and processing
• Pre-DME and DME
• Garnishments definition, reporting and management
• Hands-on with pay statements, Taxation, YE adjustments and Tax forms (Adobe and Mag Media)
• Benefits configuration and Integration with 3rd party systems
• Detailed knowledge and understanding of integration with Compensation and Time Management
• Experience in creating and defining custom operations and rules
• Experience with year-end activities and support packs implementation and legal changes
• Sound knowledge in HR-FI integrations and reporting.
• Excellent written and verbal communication skills
• Willing to work US Hours Shift
• Excellent written and verbal communication skills

Requirements

• Bachelor's degree in English Literature, Journalism, Mass Communication or Liberal Arts
• Excellent command over spoken and written English communication
• 2 to 3 years of professional writing experience
• Great time management & task management skills
• Exceptional primary and secondary research skills
• Comfortable with working in an agile environment
• Comfortable with or open to learning how to use tools such as WordPress, Google Analytics, SEMRush, Zoho PageSense, and Microsoft Office
• Conduct research to find new and engaging content via search engines, social media platforms, authoritative websites, content generation tools, etc.
• Create content for articles, web pages, infographics, e-books, white papers, and other marketing material related to our language services and the industry
• Ensure all content is as per the brand's guidelines, including brand tone, content structure, formatting, etc.
• Write regular articles specific to language services for the company's blog and on behalf of the company for various other credible platforms
• Possess basic knowledge of blog publishing on WordPress
• Collaborate with the design team for producing visually-engaging content
• Create compelling ad copies for marketing
• Work within set deadlines and produce content accordingly
• Show a passion for SEO and current trends but with expertise in writing for people, rather than machines

Role and Responsibilities:

• To ensure  success   as   a   js   developer,   you   should   possess extensive   knowledge   of   Node.Js   based   services   like   Express   js, Multer.
• Candidate must be well aware of the JS concepts like promises, async-await, callback, fetch, and array methods like map, filter, reduce.
• Knowledge of GIT is a must.
• Must have sound knowledge of creating API through postman or similar tools, developing and maintaining all server-side network requests, ensuring optimal performance of the central database, collaborating with   front-end   developers   on   the   integration   of elements.
• Deep Understanding of mongo and MySQL.
• Working knowledge of Microservices.
• Good understanding of AWS services, Like Instance,S3, Route53, Elastic Bean Etc.
• Best writing code understanding.

Experience Required:

• The candidate must at least have a total experience of 1 Year - 3 years in the relevant field.
• The candidate must have basic knowledge regarding data structure and algorithm.
• We require people with keen logistics skills.
• The candidate must be strong with basics and their concepts must be clear enough to deal with all sorts of delusions.

Location:

• The job-role of a Node.js developer is open only for candidates residing in Indore or are willing to relocate to Indore.

• We are also providing remote opportunity.

We are highly fetching for immediate joiners or candidates that may join the company within 15 days. 

About the company:

• SheThink Pvt. Ltd. is an IT-based outsourcing company dealing in providing expertise in e-commerce and government-based projects.
• We provide expert services in developing web and application services.
• We help vendors for getting projects in a single domain.
• We are the guide to help vendors in determining their core capabilities and transform those abilities to reach new heights of success and growth.
• We are the best in providing services to help the clients in piping their projects by providing a one-stop solution to all hiring problems.
• We have a selective module to ease the hiring process of clients and vendors.
• We have recently started a recruitment consultancy service, where we help the clients in hiring permanent candidates.
• We are also providing great assistance to the clients to hire candidates on a contractual basis.

OUR GOAL IS TO ENGAGE OUR SERVICES IN SIMPLIFYING TECH.

Interested candidates can share their CV at vartika(at)shethink(dot)in

• Design, Develop, deploy, and run operations of infrastructure services in the Acqueon AWS cloud environment
• Manage uptime of Infra & SaaS Application
• Implement application performance monitoring to ensure platform uptime and performance
• Building scripts for operational automation and incident response
• Handle schedule and processes surrounding cloud application deployment
• Define, measure, and meet key operational metrics including performance, incidents and chronic problems, capacity, and availability
• Lead the deployment, monitoring, maintenance, and support of operating systems (Windows, Linux)
• Build out lifecycle processes to mitigate risk and ensure platforms remain current, in accordance with industry standard methodologies
• Run incident resolution within the environment, facilitating teamwork with other departments as required
• Automate the deployment of new software to cloud environment in coordination with DevOps engineers
• Work closely with Presales, understand customer requirement to deploy in Production
• Lead and mentor a team of operations engineers
• Drive the strategy to evolve and modernize existing tools and processes to enable highly secure and scalable operations
• AWS infrastructure management, provisioning, cost management and planning
• Prepare RCA incident reports for internal and external customers
• Participate in product engineering meetings to ensure product features and patches comply with cloud deployment standards
• Troubleshoot and analyse performance issues and customer reported incidents working to restore services within the SLA
• Monthly SLA Performance reports

As a Cloud Operations Manager in Acqueon you will need…. 

• 8 years’ progressive experience managing IT infrastructure and global cloud environments such as AWS, GCP (must)
• 3-5 years management experience leading a Cloud Operations / Site Reliability / Production Engineering team working with globally distributed teams in a fast-paced environment
• 3-5 years’ experience in IAC (Terraform, K8)
• 3+ years end-to-end incident management experience
• Experience with communicating and presenting to all stakeholders
• Experience with Cloud Security compliance and audits
• Detail-oriented. The ideal candidate is one who naturally digs as deep as they need to understand the why
• Knowledge on GCP will be added advantage
• Manage and monitor customer instances for uptime and reliability
• Staff scheduling and planning to ensure 24x7x365 coverage for cloud operations
• Customer facing, excellent communication skills, team management, troubleshooting

• Source, interview, and select applicants for various positions.
• Sound knowledge on Sourcing Candidates thru REDEX, Monster & various Job Sites.
• Foster long-term relationships with candidates and clients
• Sourcing from different job boards. Excellent knowledge in Boolean function & usage of various job board databases.
• Draft job descriptions, push them through all talent acquisition channels, and coordinate candidate sourcing with the same.
• Doing junior to middle-level hiring for all IT verticals.
• Review applicants to verify if position requirements are met.
• Format resumes meeting client expectations.
• Telephonic Screening of the profiles checking for Technical Fitment, Behavioural Fitment, Stability, etc.
• Utilize your innovative and effective convincing and negotiation skills to impress and attract top talent.
• Follow up with candidates and clients and maintain records of progress.

Roles & Responsibilities:.

• Ability to build strong relationships.
• Self-confidence and self-starter.
• Excellent written and oral (phone) communication skills a MUST.
• Good sense of humor