C# Developer

 JOB DETAILS:

* Job Title: Head of Engineering/Senior Product Manager

* Industry: Digital transformation excellence provider

* Salary: Best in Industry

* Experience: 12-20 years

* Location: Mumbai

Job Description

Role Overview

The VP / Head of Technology will lead company’s technology function across engineering, product development, cloud infrastructure, security, and AI-led initiatives. This role focuses on delivering scalable, high-quality technology solutions across company’s core verticals including eCommerce, Procurement & e-Sourcing, ERP integrations, Sustainability/ESG, and Business Services.

This leader will drive execution, ensure technical excellence, modernize platforms, and collaborate closely with business and delivery teams.

Roles and Responsibilities:

Technology Execution & Architecture Leadership

·        Own and execute the technology roadmap aligned with business goals.

·        Build and maintain scalable architecture supporting multiple verticals.

·        Enforce engineering best practices, code quality, performance, and security.

·        Lead platform modernization including microservices, cloud-native architecture, API-first systems, and integration frameworks.

Product & Engineering Delivery

·        Manage multi-product engineering teams across eCommerce platforms, procurement systems, ERP integrations, analytics, and ESG solutions.

·        Own the full SDLC — requirements, design, development, testing, deployment, support.

·        Implement Agile, DevOps, CI/CD for faster releases and improved reliability.

·        Oversee product/platform interoperability across all company systems.

Vertical-Specific Technology Leadership

Procurement Tech:

·        Lead architecture and enhancements of procurement and indirect spend platforms.

·        Ensure interoperability with SAP Ariba, Coupa, Oracle, MS Dynamics, etc.

eCommerce:

·        Drive development of scalable B2B/B2C commerce platforms, headless commerce, marketplace integrations, and personalization capabilities.

Sustainability/ESG:

·        Support development of GHG tracking, reporting systems, and sustainability analytics platforms.

Business Services:

·        Enhance operational platforms with automation, workflow management, dashboards, and AI-driven efficiency tools.

Data, Cloud, Security & Infrastructure

·        Own cloud infrastructure strategy (Azure/AWS/GCP).

·        Ensure adherence to compliance standards (SOC2, ISO 27001, GDPR).

·        Lead cybersecurity policies, monitoring, threat detection, and recovery planning.

·        Drive observability, cost optimization, and system scalability.

AI, Automation & Innovation

·        Integrate AI/ML, analytics, and automation into product platforms and service delivery.

·        Build frameworks for workflow automation, supplier analytics, personalization, and operational efficiency.

·        Lead R&D for emerging tech aligned to business needs.

Leadership & Team Management

·        Lead and mentor engineering managers, architects, developers, QA, and DevOps.

·        Drive a culture of ownership, innovation, continuous learning, and performance accountability.

·        Build capability development frameworks and internal talent pipelines.

Stakeholder Collaboration

·        Partner with Sales, Delivery, Product, and Business Teams to align technology outcomes with customer needs.

·        Ensure transparent reporting on project status, risks, and technology KPIs.

·        Manage vendor relationships, technology partnerships, and external consultants.

Education, Training, Skills, and Experience Requirements:

Experience & Background

·        16+ years in technology execution roles, including 5–7 years in senior leadership.

·        Strong background in multi-product engineering for B2B platforms or enterprise systems.

·        Proven delivery experience across: eCommerce, ERP integrations, procurement platforms, ESG solutions, and automation.

Technical Skills

·        Expertise in cloud platforms (Azure/AWS/GCP), microservices architecture, API frameworks.

·        Strong grasp of procurement tech, ERP integrations, eCommerce platforms, and enterprise-scale systems.

·        Hands-on exposure to AI/ML, automation tools, data engineering, and analytics stacks.

·        Strong understanding of security, compliance, scalability, performance engineering.

Leadership Competencies

·        Execution-focused technology leadership.

·        Strong communication and stakeholder management skills.

·        Ability to lead distributed teams, manage complexity, and drive measurable outcomes.

·        Innovation mindset with practical implementation capability.

Education

·        Bachelor’s or Master’s in Computer Science/Engineering or equivalent.

·        Additional leadership education (MBA or similar) is a plus, not mandatory.

Travel Requirements

·        Occasional travel for client meetings, technology reviews, or global delivery coordination.

Must-Haves

·        10+ years of technology experience, with with at least 6 years leading large (50-100+) multi product engineering teams.

·        Must have worked on B2B Platforms. Experience in Procurement Tech or Supply Chain

·        Min. 10+ Years of Expertise in Cloud-Native Architecture, Expert-level design in Azure, AWS, or GCP using Microservices, Kubernetes (K8s), and Docker.

·        Min. 8+ Years of Expertise in Modern Engineering Practices, Advanced DevOps, CI/CD pipelines, and automated testing frameworks (Selenium, Cypress, etc.).

·        Hands-on leadership experience in Security & Compliance.

·        Min. 3+ Years of Expertise in AI & Data Engineering, Practical implementation of LLMs, Predictive Analytics, or AI-driven automation

·        Strong technology execution leadership, with ownership of end-to-end technology roadmaps aligned to business outcomes.

·        Min. 6+ Years of Expertise in B2B eCommerce Logic Architecture of Headless Commerce, marketplace integrations, and complex B2B catalog management.

·        Strong product management exposure

·        Proven experience in leading end-to-end team operations

·        Relevant experience in product-driven organizations or platforms

·        Strong Subject Matter Expertise (SME)

Education: - Master degree.

**************

Joining time / Notice Period: Immediate - 45days.

Location: - Andheri,

5 days working (3 - 2 days’ work from office)

Strong Brand Marketing Manager profiles, with experience with well-known B2C brands

Mandatory (Experience 1): Must have total 6+ YOE, and recent 3+ years working in end-to-end Brand Marketing (including Brand building, positioning, & brand strategy)

Mandatory (Experience 2): Must have strong hands-on experience in Brand Marketing for a Top / well-known B2C or Fintech brands

Mandatory (Core Skills): Must possess creative thinking, strong project management skills, and be execution-focused; should have managed brand campaigns including creative development, production, social content, media planning, and buying..

Mandatory (Education): Candidates from Top college like IIMs, ISB, MICA, VGSOM-IIT Kharagpur, IIT etc (Note: College can be ignored if candidate is from unicorn companies like Bharatpe, Unilever, Reliance, Groww etc)

Mandatory (Company): Well-know B2C Brands in FMCG, Fintech, BFSI, Consumer Tech, or Lifestyle brands.

Job Title: Customer Support Executive

Location: Koramangala, Bengaluru

CTC: ₹4.5 LPA (₹32,500 In-hand) + Additional Incentives

Working Days: 6 Days a Week

Week Off: Rotational Weekend Off

Shift: Rotational Shifts (may extend till 11:00 PM – 12:00 AM)

Job Summary

We are looking for a proactive and customer-focused Customer Support Executive to join our team in Bengaluru. The ideal candidate will be responsible for handling customer queries, providing timely resolutions, and ensuring a positive customer experience. This role requires excellent communication skills, problem-solving ability, and a customer-first approach.

Key Responsibilities

1. Customer Interaction

• Handle inbound and outbound customer queries through calls, emails, and chat.
• Provide accurate information about products, services, and processes.
• Ensure prompt and effective resolution of customer concerns.

2. Issue Resolution

• Identify customer problems and provide appropriate solutions within defined timelines.
• Escalate complex issues to relevant internal teams when necessary.
• Follow up with customers to ensure issue resolution and satisfaction.

3. Customer Experience

• Maintain a professional and empathetic approach while interacting with customers.
• Build positive relationships with customers to enhance satisfaction and retention.
• Ensure adherence to service quality standards and company policies.

4. Documentation & Reporting

• Maintain accurate records of customer interactions in the CRM system.
• Document feedback and share insights with relevant teams to improve services.

Required Skills & Qualifications

• Bachelor’s degree in any discipline.
• 6 months–3 years of experience in customer support, customer service, or a similar role.
• Excellent verbal and written communication skills.
• Strong problem-solving and interpersonal skills.
• Ability to handle multiple tasks in a fast-paced environment.
• Basic knowledge of CRM tools and MS Office is preferred.

What We Offer

• Competitive salary with performance-based incentives.
• Opportunity to work in a dynamic and growth-oriented environment.
• Exposure to customer experience and service operations.

ABOUT INCRUITER

InCruiter is a fast-growing AI-powered Stack Interview Intelligence Platform helping organizations hire smarter and faster using automation and AI-driven intelligence. With six products spanning interviewing, assessment, and hiring automation, we’re redefining how companies recruit at scale.

InCruiter is a market leader and one of India’s Top 3 players in this segment, with a wide range of clients across domestic and international markets. Our major clientele includes some of the large enterprises and Startups like EXL, Welspun, Dentsu, Manhattan Associates, ArcelorMittal, Telstra, Siemens, and so on.

ROLE OVERVIEW

We are looking for an experienced Customer Success Manager (CSM) to join our team. The ideal candidate will be responsible for key account management, upselling, cross-selling, handling escalations, and ensuring customer satisfaction. 

Roles and Responsibilities: 

● Key Account Management: Serve as the primary point of contact for assigned key accounts, ensuring smooth communication and excellent service delivery. 

● Upselling & Cross-Selling: Identify opportunities to expand product adoption within existing accounts and drive revenue growth. 

● Customer Retention & Satisfaction: Build strong, long-term relationships with clients, ensuring they derive maximum value from our products/services. 

● Handling Escalations: Act as a problem-solver by addressing client concerns promptly and effectively, ensuring a seamless resolution process. 

● Client Advocacy: Serve as the voice of the customer within the organization, providing feedback to internal teams to enhance the customer experience. 

● Data-Driven Insights: Monitor key customer success metrics and proactively take measures to improve engagement and satisfaction. 

● Collaboration: Work closely with sales, product, and support teams to enhance overall customer experience and drive business growth. 

WHAT WILL YOU NEED TO SUCCEED? 

● Experience: 10+ years of experience in a Customer Success, Account Management, or Client Relations role in a B2B or SaaS environment. 

● Communication Skills: Exceptional verbal and written communication skills with the ability to engage and influence key stakeholders. 

● Client Handling Expertise: Proven track record of managing enterprise clients, resolving escalations, and driving business value. 

● Sales Acumen: Experience in upselling, cross-selling, and identifying new opportunities within existing accounts. 

● Problem-Solving Skills: Ability to think critically and address client concerns efficiently. ● Tech-Savvy: Familiarity with CRM tools and customer success platforms is a plus. 

● Team Handling: Experience in managing and mentoring a team to ensure high performance and effective client service. 

Job Title: Sales Manager

Location: Koramangala 5th Block, Bangalore

Company: Palis Decor

Job Type: Full-Time

Working Hours: 12-hour shifts

Week Off: Rotational

Salary: ₹30,000 per month + Incentives (based on achieving a ₹15 lakh target)

Probation Period: 6 months

Notice Period: 1 month

Performance Observation Period: 2 months (termination possible if targets are not met)

Document Submission: Original documents to be submitted to the company upon joining

Job Overview

Palis Decor, a leading brand in the decor industry, is looking for a motivated and performance-oriented Sales Manager to oversee our retail store operations at Koramangala 5th Block, Bangalore. This is an excellent opportunity for an individual with strong sales skills, a proven track record in team leadership, and a passion for delivering outstanding results.

Key Responsibilities

1. Sales Management

• Achieve or exceed the store’s monthly sales target of ₹15 lakh.
• Drive revenue growth through innovative sales strategies and customer engagement.

1. Team Leadership

• Lead, manage, and motivate the sales team to meet individual and collective goals.
• Provide training, coaching, and guidance to enhance team performance.

1. Customer Relationship Management

• Build strong relationships with customers to drive repeat business and loyalty.
• Ensure a high standard of customer satisfaction through exceptional service.

1. Inventory & Store Operations

• Monitor inventory levels and coordinate stock replenishment to maintain product availability.
• Ensure the store is well-maintained, organized, and visually appealing.

1. Sales Reporting

• Prepare and present sales reports to management, highlighting key achievements and improvement areas.

1. Market Research & Strategy

• Analyze market trends and competitor activity to identify new opportunities and refine sales strategies.

Qualifications & Skills

• Experience: Proven experience (3-5 years) in a sales management role, preferably in the retail or decor industry.
• Leadership: Strong team management and leadership skills to drive high performance.
• Communication: Excellent verbal and written communication skills in Kannada and English.
• Sales Expertise: Ability to handle pressure, meet deadlines, and deliver exceptional results.
• Technical Skills: Proficiency in sales management tools and software.
• Customer Focus: Strong interpersonal skills and a customer-first mindset.

Why Join Us?

• Opportunity to work with a well-known decor brand.
• Attractive incentives for achieving targets.
• Scope for professional growth and career advancement.

E-commerce solution sales is preferred

Identify new business opportunities through research and analysis of market trends and customer 

Source new sales opportunities through outbound reach, cold emails, skype chats or phone calls or anything to reach out to prospective customers

Execute planned sales activities and develop a target list of high potential new customers

Attend industry events and conferences to network and generate new business opportunities

Achieve monthly & quarterly quotas

Perform effective online demos to prospects and Create and deliver sales presentations to prospective clients

Responsibilities:

Job Description

• Design & implement backend APIs
• Mentor junior developers technically.
• Actively work to reduce tech debt in the backend
• Work towards more stability & scalability of the backend
• Tech stack - Java, AWS etc. 

Eligibility

• 2-8 years of product company experience
• Advanced understanding of AWS stack
• Prior knowledge of solving problems at scale.