Business Development

About MyOperator 

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount. 

Role Overview

Are you a results-driven and detail-oriented professional with a strong understanding of telecom regulations and backend operations? We are seeking a dynamic Compliance Analyst - Operations to take ownership of backend operations, vendor management, and ensure full adherence to telecom-related compliances. This role requires a deep understanding of telecom infrastructure, data center operations, and regulatory frameworks. You will be instrumental in driving compliance, optimizing operational processes, supporting strategic business growth, and mitigating potential operational and compliance risks.

Key Responsibilities: 

• Regulatory Compliance: Ensure adherence to all telecom-related laws, licenses, and regulatory guidelines (TRAI, DoT, etc.). Stay updated on compliance mandates, coordinate audits and filings, and manage relationships with regulatory bodies.
• Telecom Procurement & Vendor Management: Conduct end-to-end procurement of telecom resources and services, ensuring cost efficiency, SLA adherence, and compliance in vendor contracts. Develop and execute vendor management strategies including evaluation, onboarding, contract compliance checks, and performance reviews. 
• Data Center Operations: Oversee procurement and resource planning for data center infrastructure, monitor performance, identify areas for optimization and regulatory alignment, and ensure adherence to relevant security standards. 
• Vendor Governance: Develop and execute vendor management strategies including evaluation, onboarding, contract compliance checks, and performance reviews. Manage relationships with key vendors
• Asset & Infrastructure Troubleshooting: Manage technical troubleshooting, minimize downtime, and ensure preventive maintenance protocols for telecom infrastructure and data centers.
• Ticketing & Issue Resolution: Handle operational queries via ticketing system, conduct root cause analysis, and suggest process improvements.
• SOPs & Process Development: Define, document, and suggest Standard Operating Procedures (SOPs) across telecom, compliance, and backend operations .
• Audit & Cost Optimization Support: Assist in telecom/vendor audits (internal and external) and contribute to cost-efficiency initiatives across operations. Familiarity with audit frameworks is desirable.
• Risk Management & Mitigation: Identify potential operational and compliance risks and develop and implement mitigation strategies. Stakeholder Management: Interact and manage relationships with external stakeholders like regulatory bodies and auditors.
• Admin Oversight: Manage end-to-end admin tasks including facility coordination, vendor contracts, and support services to ensure smooth daily operations

Experience: 1-3 years minimum in backend operations with mandatory exposure to telecom infrastructure and telecom regulatory compliance.

• Skills: Deep understanding of the TRAI/DoT landscape, strong vendor management, analytical skills, proficiency in MS Office/data reporting tools, and experience with ticketing systems.

Responsibilities:

Production & Execution

• Create production-ready artwork for packaging, editorial, advertising, and other creative

materials.

• Execute design briefs with precision and attention to detail, ensuring all specifications are

met.

• Manage and maintain artwork files, adhering to studio standards and best practices.

• Perform image manipulation, retouching, and color correction as needed.

• Prepare files for various print and digital outputs, including brochures, packaging, and

digital advertisements.

Collaboration & Communication

• Work closely with the Creative Directors, Creative Heads, and design team to ensure

seamless project execution.

• Collaborate with the Client Services (CS) team to address client feedback and implement

revisions.

• Participate in creative briefings and provide valuable input on design solutions.

• Effectively communicate design concepts and technical specifications to team members

and clients.

Technical Expertise

• Utilize Adobe Creative Suite (Illustrator, Photoshop, InDesign, After Effects, Premiere Pro,

Final Cut Pro) proficiently.

• Demonstrate strong understanding of print production processes and requirements.

• Possess skills in video editing and motion graphics (After Effects, Premiere Pro, Final Cut

Pro) would be an added advantage.

• Familiarity with Midjourney and other AI image generation tools.

Quality Control & Time Management

• Ensure all artwork meets the highest standards of quality and accuracy.

• Manage multiple projects simultaneously, prioritizing tasks and meeting deadlines.

• Provide feedback on artwork and ensure consistency across all deliverables.

• Maintain organized digital files.

Required Skills & Experience

• 4+ years of experience in an agency or studio environment, with a focus on production and

execution.

• Proven expertise in Adobe Creative Suite (Illustrator, Photoshop, InDesign, After Effects).

• Strong understanding of print production, packaging design, and editorial design.

• Excellent typography and layout skills.

• Proficiency in image manipulation and retouching.

• Experience with video editing and motion graphics (After Effects, Premiere Pro, Final Cut

Pro) would be an added advantage.

• Strong conceptual thinking and problem-solving abilities.

• Excellent communication and collaboration skills.

• Exceptional attention to detail and a commitment to quality.

• Portfolio showcasing production-ready artwork and design projects.

• Understanding of visual elements (layout, type, font & visual identity) and attention to

detail.

• Excellent teamwork, time management, and multitasking abilities.

Preferred Experience

• Experience working with e-commerce, SaaS, and creative web design projects.

• Background in brand identity and brand manual creation.

• Experience with AI image generation tools.

• BizTalk Development:
• Design, develop, and deploy BizTalk solutions for integrating business processes.
• Build custom BizTalk maps, orchestrations, pipelines, and adapters to meet integration requirements.
• Troubleshoot and resolve issues with BizTalk applications, ensuring minimal downtime.
• Implement best practices for BizTalk development and integration.
• Create and maintain documentation related to BizTalk applications and processes.
• SQL Development & Management:
• Develop, optimize, and maintain SQL Server databases, including stored procedures, queries, and triggers.
• Write efficient SQL queries to extract, transform, and load data.
• Perform database tuning and optimization for performance improvements.
• Ensure database security, integrity, and backup.
• Conduct routine maintenance tasks such as patching and updates for SQL databases.
• Integration & Collaboration:
• Collaborate with business analysts and other developers to understand business requirements and integrate them into solutions.
• Participate in design and code reviews, ensuring quality and standards are adhered to.
• Assist in the deployment of BizTalk solutions and SQL database updates to production environments.
• Support Existing Systems:
• Provide ongoing support and maintenance for existing BizTalk applications, SQL databases, and integration processes.
• Troubleshoot, monitor, and optimize existing BizTalk integration workflows, databases, and related services.
• Ensure smooth operations by resolving issues and improving the performance of legacy systems.
• Monitoring & Support:
• Monitor the performance of BizTalk applications and SQL databases to ensure optimal performance.
• Provide ongoing support for BizTalk integrations and SQL database issues.
• Troubleshoot and resolve technical issues related to integrations and SQL queries.
• Provide 2nd/3rd line support for any issues that arise in the production environment.

Required Skills & Qualifications:

• Technical Skills:
• Strong experience with BizTalk Server (preferably BizTalk 2016 or later).
• Expertise in creating and managing BizTalk orchestrations, maps, and pipelines.
• Proficient in SQL Server (SQL Server 2012/2014/2016/2017/2019).
• Experience with T-SQL, stored procedures, triggers, views, and indexes.
• Familiarity with SQL Server Management Studio (SSMS) and SQL Server Integration Services (SSIS).
• Knowledge of web services (SOAP, REST) and messaging formats (XML, JSON).
• Experience with BizTalk adapters and message brokers.
• Analytical and Troubleshooting Skills:
• Strong problem-solving skills with the ability to debug and troubleshoot BizTalk and SQL issues.
• Ability to quickly understand new systems and integrations and provide efficient solutions.

Job Requirements

• Experience in ReactJS and its main fundamentals like JSX, Virtual DOM, component lifecycle, etc.
• Strong proficiency in JavaScript, object model, DOM manipulation and event handlers, data structures, algorithms, JSX, and Babel.
• Experience with browser-based debugging and performance testing software.
• Good understanding of HTML, CSS, ES6.
• Knowledge of Unit testing frameworks..

Job Responsibilities

• Design, build and maintain software applications.
• Write well-designed, testable, efficient code by using best software development practices.

• 10 – 18 years of experience selling a SaaS solution, ideally selling B2B Enterprise Solutions.
• A classic enterprise solution seller with hands-on experience in technology.
• A strong passion for overachieving enterprise sales numbers in a hunting profile.
• Ability to recruit and build a team of Sales representatives and mentor them.
• Initially would be an Individual contributor and will build the team steadily.
• Having a sterling career so far already in achieving sales targets and wants to look at fast growth in a sales career and therefore being totally performance-driven.
• On-the-foot thinker and ability to build long-lasting professional relationships.
• You are interested in selling technology related to AI, SAAS solutions, and/or predictive analytics.
• Would be an Individual contributor but aiming to become a Sales Leader.
• Would already have working relationships across enterprise leaders in HR / IT / PMO teams
• Hunter - appetite for opening and closing new accounts.
• Track record of outstanding sales performance including exceeding quotas, winning sales awards, etc.
• Experience managing complex sales cycles.
• Driven, self-motivated, proactive, and excited about being at a start-up
• Thrives in a fast-paced, high-growth, rapidly changing environment.
• Partner with Customer Success to onboard the right customers and drive adoption/engagement in the first year.
• Strong executive presence.
• Experience selling to HR and TA leads would be an added advantage.
• Experience selling to the IT and ITES/BPO sector will be an added advantage.
• Experience selling HR tech solutions will be an added advantage.

• Experience in at least one of the frameworks   YII / Codeigniter
• Experience in Laravel(Mandatory)
• Good experience in JS, JQuery, AJAX, Angular JS
• Good experience in Html, CSS, Responsive Design.
• Ability to write and consume web services and REST services.
• Knowledge on Developing APIs for Mobile Applications
• Should have excellent communication skill and technical skill
• Extensive OOD (Object-oriented design) / OOP (Object-oriented programming) experience.
• Good knowledge of relational databases (MySQL), version control tools and of developing web services
• Should have good understanding skill and ability to work independently or within a team and lead a team.
• Passion for best design and coding practices and a desire to develop new bold ideas.
• Knowledge of and experience applying design patterns andimplementing industry best practices required.

Good to Have Skills:

• Knowledge on Server Maintenance
• Knowledge on Amazon AWS

• If you fit the above criteria, send your latest resume along with following information duly filled to us immed at appleinformatics(at)yahoo.com   

  1. Total Experience:
  2. Relevant Experience:
  3. Current Job location:
  4. Notice Period:
  5. Reason for change:
  6. Current CTC:
  7. Expected CTC:

           Can join earliest by:

   

   

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