SEO Team Lead

Job Summary:

Technical Support Associates

We are looking for technically skilled and customer-oriented SME Voice – Technical Support Associates to provide voice-based support to enterprise clients. The role involves real-time troubleshooting of complex issues across servers, networks, cloud platforms (Azure), databases, and more. Strong communication and problem-solving skills are essential.

Key Responsibilities:

- Provide technical voice support to B2B (enterprise) customers.

- Troubleshoot and resolve issues related to:

- SQL, DNS, VPN, Server Support (Windows/Linux)

- Networking (TCP/IP, routing, firewalls)

- Cloud Services – especially Microsoft Azure

- Application and system-level issues

- Assist with technical configurations and product usage.

- Accurately document cases and escalate unresolved issues.

- Ensure timely resolution while meeting SLAs and quality standards.

Required Skills & Qualifications:

- 2.5 to 5 years in technical support (voice-based, B2B preferred)

 Proficiency in:

- SQL, DNS, VPN, Server Support

- Networking, Microsoft Azure

- Basic understanding of coding/scripting

- Strong troubleshooting and communication skills

- Ability to work in a 24x7 rotational shift environment

Job Title: Senior iOS Software Developer

Exp: 4 - 7 Years

CTC: up to 12 LPA

Location: Tardeo Mumbai

Technical Skills:

o Proficiency in Swift and Objective-C.

o Solid understanding of object-oriented programming

o Knowledge of memory management and multi-threading

o Experience with embedded databases and other system data stores

o Strong understanding of iOS frameworks such as UIKit, Core Data, Core Animation, and Core Graphics.

o Good  knowledge of performance limits and characteristics

o Good sense of UI design execution principles

o Experience with RESTful APIs, JSON, and third-party libraries to connect to backend services.

o Knowledge of mobile app architecture patterns such as MVC, MVVM, and VIPER.

o Experience with version control systems, preferably Git.

o Familiarity with continuous integration/continuous deployment (CI/CD) pipelines.

o Implementation of automated testing platforms and unit tests, benchmarking and optimization 

o Understanding of Apple’s design principles and interface guidelines.

Job Summary:

The Head of Operation and Cross-Sell will be responsible for streamlining sales processes, managing client onboarding, ensuring compliance, handling financial reconciliations, deepening client relationships and supporting the sales team with strategy and execution. This role will bridge the gap between sales, operations, and marketing to drive efficiency and revenue growth.

Key Responsibilities:

1. Business & Sales Support:

·      Manage existing clients and onboard new clients.

·      Develop and execute client plans, including:

o  Financial plans

o  Investment strategies

o  Customized acquisition strategies

·      Support business expansion by identifying key partnerships and growth opportunities.

2. Sales Operations & Compliance:

·      Oversee sales workflows and processes for seamless execution.

·      Ensure compliance with regulatory requirements (AMFI, IRDAI, Licenses, KRA, etc.).

·      Support documentation and approvals for financial products and services.

3. Financial & Account Management:

·      Handle revenue tracking, invoicing, and collections.

·      Manage cash flow projections and reconciliations.

·      Follow up on pending payments and ensure financial compliance.

4. Partnerships & B2B Collaboration:

·      Identify and manage new tie-ups with partners.

·      Strengthen relationships with existing stakeholders.

·      Oversee documentation, agreements, and compliance for partnerships.

·      Develop B2B opportunities, including corporate tie-ups and financial wellness programs.

5. Deepening of Client Relationship

·      Interact with the existing clients to identify their investment mindset and offer customised solutions 

·      Strengthen relationships with existing clients

·      Cross-sell and up-sell investment products to the existing clients by understanding and identifying their needs

·      Responsible for the robust growth of AUM and Revenue from the existing client portfolio

6. Strategic Planning & Marketing Support:

·      Assist in the development of new products and services.

·      Support corporate strategy and marketing initiatives.

·      Collaborate with the marketing team on lead generation, branding, and sales campaigns.

Key Skills & Qualifications:

·      Master’s degree in Business, Finance, Marketing, or related field.

·      10-12 years of experience in sales operations, financial planning, or business development in the Mutual Fund / Wealth Management / Insurance industry

·      Strong analytical skills and ability to interpret financial data.

·      Experience in managing partnerships and compliance documentation.

·      Proficiency in CRM tools and sales analytics software.

·      Excellent communication, negotiation, and leadership skills.

Why Join Us?

·      Be part of a fast-growing, dynamic company with a collaborative work culture.

·      Exposure to strategic business development and sales operations.

·      Work with a collaborative team that values innovation and efficiency.

·      Opportunity to lead a critical function and shape the future of our sales operations.

·      Exposure to cutting-edge sales technology and processes.

If you are a strategic thinker with a passion for sales operations and a proven track record of success, we invite you to apply and be part of our team!

We are seeking an experienced web developer to join our friendly team to participate in the development of the next-generation app.

You will take a lead role in the technical side of our company with room to grow as we continue to grow.

Technologies/Frameworks: PHP, Laravel, Lumen, mySQL/postgres, react,

Skills Required :

- Extensive experience in PHP and Laravel (OOP experience).

- REST APIs and Integrations technologies

- JSON Language and scripting

- Familiarity with Bitbucket (Git), Node

- Database Management tools such as MySQL.

- Comfortable working with JavaScript and jQuery

- Understanding of coding best practices.

What you'll do :

- Work with us to contribute and plan ideas for features and improvements to the platform. Write clean, functional code on back-end to develop new features, integrations and refine existing ones.

- Help to improve our platform by refactoring existing code (PHP/Laravel/JavaScript). Work with, and sometimes manage the work of external contract developers.